RISE TO NEW HEIGHTS
AP SERIES • TWO POST LIFTS
The AP two-post lift offers exceptional direct-drive lifting performance. This industrial-strength car lift guarantees cutting-edge technology, top of the line materials, a design that’s ahead of its time and a 10,000-lb. lifting capacity.
10AP
This is our standard model that features 73" of lifting height and an overhead beam height of just 145" for shops with lower ceiling clearances.
PRO SERIES
10AP-168
This model features an upper crossbar that’s positioned two feet higher to accommodate high roof cargo vans. Features 73" of lifting height and an overhead beam height of 168".
10APX
Like our 10APX, this highrise model also features 79.5" of lifting height, but it comes with an overhead beam height of 181" to accommodate high-roof cargo vans. Column extension adds 24" of additional under-clearance height for Euro-style cargo vans Column extension adds 24" of additional underclearance height for Euro-style cargo vans
10APX-181
Taller technicians are sometimes at a disadvantage while working under a standard-rise lift. This highrise model features 79.5" of lifting height and an overhead beam height of 157".
Adapter Kit
Take vehicle service to the next level with the Pro Series. Each Pro Series lift comes complete with its respective lift, sets of adapters, cradle pads, and the WSA-100 air-electric workstation.
10AP PRO #5175639
10AP-168 PRO #5175644
10APX PRO #5175648
10APX-168 PRO #5175649
Already own a 10AP lift? Give it the upgrade it deserves with an Adapter Kit. Deluxe and Pro Packages come loaded with what you need to service more vehicles than ever before.
DELUXE #5210480 Two-Post Lift Adapter Kit
• Frame Cradle Pads
• Medium Adapters
• Tall Adapters
PRO #5210481 Two-Post Lift Adapter Kit
• Frame Cradle Pads
• Medium Adapters
• Tall Adapters
• Air-Electric Workstation
and
12 Innovation Awards
Our panel of independent judges selected the top tools and equipment in 25 categories this year.
COVER STORY
24 Decoding diagnostic tools
A distributor’s guide to oscilloscopes, borescopes, and multimeters.
PRODUCTS
6 Sneak Peek
Brand new products from Carbyne Tools, SureWerx, VIM Tools, and more.
10 Most Wanted
The top requested products from technicians and shop owners, based on inquiries from PTEN magazine.
22 In Focus
Taking a closer look at products from Autel and Mac Tools.
DEPARTMENTS
4 Editor’s Note
'What if I don’t have an automotive background?'
30 Diagnostic Tech
Scott Brown walks through ways to help a shop become ready for electric vehicles.
42 Tales from the Road
Getting people’s attention is a standard part of sales, but for this Mac Tools distributor, it means a whole lot more than that.
SALES
36 Show Me Your Truck
John Patterson, Cornwell Quality Tools
38 Go Sell Something
Alan Sipe discusses how not having an automotive background can be used to your advantage.
40 Driving Sales
Products that will help your bottom line.
IN FOCUS:
The Master Socket Bit Sets from Mayhew Tools are available with Torx, metric hex, or triple square bits.
VEHICLESERVICEPROS.COM/55130993
EVENT WRAP-UP:
ISN's Tool Dealer Expo gave attendees a first look at the new products and expoexclusive deals.
VEHICLESERVICEPROS.COM/55127105
PHOTO GALLERY:
Cornwell Quality Tools held the Cornwell Mega Reunion 2024 in Akron, Ohio, from August 2-3.
VEHICLESERVICEPROS.COM/55132166
Jim
Nancy LaJoy, Mac Tools
‘What if I don’t have an automotive background?’
Many mobile tool distributors actually use this to their advantage when selling tools.
When I first began my career with Professional Distributor, the extent of my “automotive background” included putting gas in my car and changing my windshield wipers. Honestly, I had no idea the profession of “mobile tool distributor” was even a thing. Inevitably when attending family gatherings or meeting new people, the question of “So how did you end up in that job with no automotive background?” always comes up.
My answer is simple, I wanted a job where I got to tell peoples' stories and where I would constantly be learning. I’m sure, like me, those of you who weren’t technicians before becoming distributors have been asked a similar question, and based on the answers we receive whenever we ask this, your answer is simple too – you wanted a job that offered you the freedom of running your own business.
All this to say, I don’t think it matters what kind of background you had before entering this industry. You can be successful regardless. However, if you’re looking for a little extra guidance on how to make your business thrive, check out Alan Sipe’s Go Sell Something article for this month (pg. 38). He goes over all the tips and tricks on
how to use your lack of knowledge to your advantage.
“If you are really new on the truck, simply start a conversation with the technicians at your stops and explain that you are not a technician,” Sipe says, “you’re learning the business, and you would really appreciate their help in getting started.”
In my experience with this industry, everyone is happy to share their knowledge to help you continue to learn.
Also featured in this issue are the 2024 PTEN Innovation Award winners (pg. 12). So if you’re looking for something new to stock on your truck, look no further. The products we’re showcasing were hand-picked by a panel of judges out of over 100 submissions as 25 of the best new products to enter the industry in the past year.
Each product was judged on the following criteria:
• Time savings
• Simplifying a task
• Unique/new approach
• Improving a current tool
• Ease of use
If you’re not sure which products to add to your inventory, show the winners to your customers and see what they like. And if you do end up stocking any of these products, reach out to us at editor@vehicleservicepros.com to let us know!
Published by Endeavor Business Media, LLC
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Printed in the U.S. Volume 32, Number 6; September 2024
VP/GROUP PUBLISHER, ENDEAVOR VEHICLE REPAIR GROUP Chris Messer 651-206-3168 CMesser@EndeavorB2B.com
EDITORIAL DIRECTOR Chris Jones 770 625-1526 ChristopherJ@EndeavorB2B.com
EDITOR Emily Markham 920-234-6359 Emily@VehicleServicePros.com
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ENDEAVOR BUSINESS MEDIA, LLC
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for magazine subscription assistance or questions. Printed in the USA. Copyright 2024 Endeavor Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopies, recordings, or any information storage or retrieval system without permission from the publisher. Endeavor Business Media, LLC does not assume and hereby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident, or any other cause whatsoever. The
EMILY MARKHAM EDITOR Emily@ VehicleServicePros.com
SNEAK PEEK
Welcome to Sneak Peek!
This section features recently introduced automotive tools and equipment. See new products even before automotive technicians read about them in PTEN magazine.
50 PERCENT FASTER APPLICATION SPEEDS
The M12 Fuel Stubby Impact Wrenches Gen II from Milwaukee Tool are designed to deliver 50 percent faster application speeds. Leveraging the POWERSTATE Brushless Motor, the wrench delivers 0-3,000 RPM with up to 550 ft-lbs of nutbusting torque, allowing the removal of corroded and stubborn applications. The wrench fits into tight spaces and allows access where larger impacts can’t fit without using additional accessories. Equipped with tri-LEDs to illuminate the work area. Additional features include a 4-mode drive and an M12 REDLITHIUM HIGH OUTPUT
XC5.0 and CP2.0 Battery Pack that delivers 25 percent more power. The battery is chemical-resistant to protect against exposure to common oils, greases, and solvents.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
WILL NOT CRUSH OIL FILTERS
The VIM Tools XL Self-Adjusting Oil Filter Pliers, No. V2400XLG, are extra-large oil filter pliers with a jaw range of 3-3/4” to 7”. With a heavy duty steel construction, the pliers are auto-adjusting and will securely grip an oil filter without crushing it or causing damage. It comes with a limited lifetime warranty. For more information, click on “PD e-inquiry” at VehicleServicePros.com
ADJUSTABLE TO FIT OVER BROKEN BOLTS
The ProMAXX Tool Ford F-150 Axle Repair Kit is designed to quickly make the on-thetruck fix for 2021-2023 Ford F-150 trucks with the Trailer Tow Max Duty package and 9.75” heavy duty axle. The kit’s heavy duty disc attaches directly onto the Ford F-150 wheel hub. It is adjustable to fit over the broken bolt, providing a stable surface for drilling. The kit includes a series of hardened-steel bushings that are designed to conform to the guide plate disk, allowing for dead-center, on-the-vehicle machining. The kit’s machine-shop-grade drill bit tooling is the same top quality used in high-speed machine shop operations.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
DIPPED NITRILE PALM COATING FOR INCREASED GRIP
The Ringers Gloves R840 Light Duty Impact-Resistant Gloves feature Thumb Crotch Reinforcement and FORTIX technology for increased abrasion resistance and longer-lasting wear. The gloves are ergonomic and are shaped to natural hand contours to maximize the range of motion and comfort. They also have a dipped nitrile palm coating that Ringers says provides twice as much grip as previous technology. The gloves are guaranteed to be skinfriendly, and a low-profile thermoplastic rubber is used for optimal protection of the knuckles, thumb, and fingers.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
DOUBLE-INSULATION FOR ADDED PROTECTION
The Cementex Fully Insulated & Flexible Inspection Mirror uses the company’s proprietary insulating material and doubleinsulation for safety. The 1000VAC/1500VDC tool meets OSHA, NFPA 70E, and CSA-Z462 rules and regulations. The mirrors come with a protective cover to keep the glass safe from scratches and damage while in storage or transit. It’s available with two flexible handle lengths, 12” or 25”, and with a 2-1/4” round mirror, 3-1/4” round mirror, or a 2-1/4” rectangular mirror. For more information, click on “PD e-inquiry” at VehicleServicePros.com
BIDIRECTIONAL GEOMETRY PREVENTS ROUNDING
The GripEdge Tools 38-pc Master Hex Kit, No. MH38S features all hex sizes between 1.5mm and 19mm, as well as between 1/16” and 3/4” with no skips. Each bit uses Rounding Prevention Technology to deliver up to 50 percent more prevention torque on regular fasteners and up to 400 percent more torque on damaged fasteners than standard tools according to the company. The bits’ bidirectional geometry prevents rounding and grips compromised fasteners. The kit comes in a foam tray inside a molded case.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
DESIGNED TO SHEAR OFF COTTER PIN
The Lisle Corporation Slack Adjuster Rod Pin Press, No. 41840, is designed to shear off the cotter pin. This tool works on most models of automatic slack adjuster rod pins found on Class 6-8 trucks and equipment. Users should wear eye protection when operating this tool.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
EQUIPPED WITH DUAL UV-A TECHNOLOGY
The NEBO Slim Mini UV is equipped with dual UV-A technology, merging two ultraviolet wavelengths into a single light source. This makes it ideal for everyday applications such as inspecting auto leaks. With two UV modes, the user can switch between a high mode with a 4-meter reach and a low mode with a 3-meter reach to suit your needs. Additionally, the white light mode offers a high 150-lumen setting with an 18-meter reach and a low 15-lumen setting with a 6-meter reach. This light is designed for everyday carry, measuring at 4" in height and 1" in length. It is impact and water-resistant, featuring a USB-C rechargeable battery.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
IP67 CERTIFIED, DUST AND WATERPROOF
The Duralast Wi-Fi Borescope, No. 89-001, features a high-resolution, multiple-aspect camera (1920 x 1080, 1280 x 720, and 640 x 480) with adjustable LED lighting. It has an independent Wi-Fi signal that can connect to a phone or other device. Users can take high-resolution videos or pictures in areas like cylinder heads, gas tanks, and diesel injectors. The lens and cable are IP67 certified, dustproof, and waterproof in up to 3’ of water for up to 30 minutes. Its 58” cable is flexible yet rigid enough to give users access into hard-to-view areas. The compact camera is only 6mm in diameter, allowing user access to small areas. It has a mobile app for both Android (2.3 and up) and IOS (6.0 and up) devices.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
OFFERS THREE ADJUSTABLE SPEEDS
The Vessel Tools Rechargeable BALLGRIP Screwdriver, No. 220USBP5U can be used as both an electric and manual screwdriver. The tool offers three adjustable speeds starting at 280 rpm with 10.6 lbf-in on the low speed, 340 rpm with 14.2lbf-in on medium, and 400 rpm with 17.7lbf-in on high. Manual torque goes up to 106.2lbf-in. The tool is rechargeable via a USB-C port and comes with five bits, which come in a variety of Phillips head, slotted, and square.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
FEATURES SOFTFINISH DRIVER HANDLE
The Wiha Tools 32-pc Drive-Loc VI Wallet Set features an 8-edged large-diameter comfort grip. The SoftFinish technology puts the maximum surface area in the palm of the user’s hand for increased torque and less fatigue. Each handle is sized proportionately to its driver blade profile for an optimal turn-force application. Each driver blade is heat-treated and the driver tips and precision machined for an exact fit.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
FEATURES TWO OPERATING SPEEDS
The IQV20 Cordless Compact Drill/Driver, No. D3141, from Ingersoll Rand,features two operating speeds: drill and drive. This tool is 25 percent shorter and 40 percent lighter than Ingersoll Rand’s former cordless drill driver model and is designed to help users access the toughest spots, from wheel hubs to heavy machinery gaskets. Features include an 18-position clutch to fine-tune fastening depth, a 1/2” keyless chuck, an LED light bar at the base, a brushless motor that provides 450 in-lbs of maximum torque, an over-molded grip, and more.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
SLIP AND OIL-RESISTANT OUTSOLE
The SureWerx Airwalk Mongo Mid in Olive Green is designed to provide the user with protection without compromising style. The shoe has a slip and oil-resistant outsole, a dual-density PU insole, and a low-profile composite toe. A breathable, moisture-wicking lining keeps the shoe durable through the elements.This shoe is TSA-friendly.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
INCLUDES OVER 50 BITS AND A DOZEN SOCKETS
The 82-pc 120XP Automotive Tool Set in Foam Storage Tray, No. GWMSMBS02, from GEARWRENCH is packaged in a secure and easy-to-move foam tray with a magnetic area. It includes a 120XP Next Generation Ratchet with 3/8” drive, a magnetic handle/ bit holder with 1/4” drive, a magnetic bit holder socket with 1/4” drive, 37 bits, 15 nut setter bits, two extension bars, a universal joint with 1/4” drive, adapters, 1/4” drive six-point sockets and six-point deep sockets, 3/8” drive six-point sockets and sixpoint deep sockets, push pin pliers, pitbull pliers, three 90T 12-point combo ratcheting wrenches, and two 90T double flex GearBox ratcheting wrenches.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
FEATURES A SPLINE DRIVE
The 1-1/8” Spline Drive Hex Crowfoot Suspension Wrench, No. 20300, from Schley Products is designed to easily fit the tight area inside the airbag mounting bracket. The wrench is intended for use in situations where traditional wrenches or sockets cannot provide access due to space constraints or obstructions. The spline drive is a specialized type of fastener drive with multiple teeth that engage securely with the corresponding spline nuts or bolts. This wrench can be used with extensions and ratchets to provide additional leverage and maneuverability.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
SEALED HEAD PREVENTS TORQUE LOSS
The Matco Tools 16V 3/8” Long Reach
Sealed Head Ratchet, No. MCL1638SLR, features a sealed head design that prevents torque loss due to head spread. This cordless ratchet has a 6” extended length for accessing front-end engine accessories, timing covers, air cleaners, and more. It offers 40 ft-lbs of maximum torque and a speed of 330 rpm. Its forward and reverse selector is easy to operate one-handed, ensuring quick direction changes and preventing it from getting backed into a jam. For more information, click on “PD e-inquiry” at VehicleServicePros.com
FEATURES SAE AND METRIC SIZES
The Carbyne Tools 80-pc Torx Hex Bit Socket Set, No. 3101607, includes 30 super short Torx bit sockets that are designed to be low profile for work in tight spaces. Each has a drive option of an internal square or an external hex drive. This set features both SAE hex, metric hex, and Torx sizes. It also includes S2 steel bits for precision fit, a zinc phosphate bit finish for corrosion resistance, chrome vanadium steel sockets, and a durable storage case. All tools meet and exceed applicable ANSI standards and are covered by a lifetime warranty.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
EXPANDS CAP OFFERINGS FOR BRAKE BLEEDING
The MityVac Master Cylinder Adapter Cap Kit , No. MVA6855, is designed for the latest Ford, Mazda, Honda, Nissan Infinity, and Tesla models. The updated kit, combined with MityVac’s MVA6850 covers most hybrid and electric vehicle brake pressure bleeding applications. This kit can be used with all MityVac manual and pneumatic pressure pumps.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
IA700 MODULAR ADAS CALIBRATION SYSTEM
Do YOU stock it?
The following products are among the most requested tools and equipment from recent issues of PD 's sister publication, PTEN. Perhaps you've already received requests about some of these items. Take a closer look at stocking them.
A Ideal for car hoods and hatches
Shock Clamp from Big Gator Tools is designed to fix car hoods and hatches with weak gas springs. Made of stainless steel for durability, Shock clamp doesn’t require other tools and installs in seconds, the company says. Available in a two-pack (No. BGT-SC2) and four-pack (No. BGT-SC4). Made in the U.S.A.
For more information, click on “PD e-inquiry” on VehicleServicePros.com
B Uses a solar-powered wireless display
D With polished chrome vanadium finish
The 144-pc 1/4” and 3/8” Drive Tool Set, No. DWMT45436, from DeWalt, includes a variety of sockets, extensions, adapters, universal joints, and ratchets. DirectTorque technology helps to prevent the rounding of fasteners and provides a better grip for the user. The set features a polished chrome vanadium finish and includes two 72-tooth ratchets which allow for a 5-degree arc swing for maneuverability in restricted areas. Hand-stamped markings allow for the identification of sizes. A foam tray houses the set for easy transportation and toolbox insertion.
For more information, click on “PD e-inquiry” on VehicleServicePros.com
The Schrader TPMS Solutions TPMS Retrofit Kit, No. SCHRFK4S, is designed for vehicles built before 2008 without a factoryinstalled TPMS. With a dash-mounted receiver/display and four wheel-mounted transmitters, the kit enables real-time pressure and temperature monitoring of all four tires as well as a spare if a fifth sensor is bought separately. The solar-powered wireless display keeps users informed of each tire’s status and warns users of under-inflation of 25 percent or more.
For more information, click on “PD e-inquiry” on VehicleServicePros.com
C Breaks down easily for storage
The Tire Wrench Support Stand, No. 967, from Thexton is a steel support stand that includes multiple support points, ensuring alignment. The stand is 29.5” and is designed to provide clearance for various vehicles, from cars to heavy duty trucks. This stand is an aid in a technician’s arsenal for basic application to working on harmonic balancers. The stand’s construction allows for users to break it down for easy storage. Additionally, the stand accepts wrenches or extensions up to 1-1/4” in diameter. For more information, click on “PD e-inquiry” on VehicleServicePros.com
E Designed for high- and low-voltage environments
The PQ345 PicoBNC+ 1400V Differential Probe Kit from Pico Technology can handle signals ranging from EV batteries and inverters to 5V digital communications networks such as CAN. It connects seamlessly with PicoScope 4425A oscilloscopes with up to three probes usable at once. Designed for both high-voltage and low-voltage environments, it also offers smart probe interfacing for easy probe configuration, powered probes that don’t require batteries, and status lights and probe checking for instant identification of connected probes.
For more information, click on “PD e-inquiry” on VehicleServicePros.com
F Features a five-step tunable white light
The Ledlenser AF4R Work Area Light delivers up to 2,000 lm, offers five brightness levels, and features a five-step tunable white light. With Multi-Concentrated Light technology, the area light provides efficient directed light, maximum illuminance, and reduced glaring. Designed with hybrid power, users can use either the rechargeable battery or opt to plug in with AC power. The light is protected from dust and water at an IP67 rating and offers flexible mounting options such as the foldable stand, magnet, or hook. At 2,000 lm, the light has a runtime of two hours, while at 200 lm, the light has a runtime of 20 hours.
For more information, click on “PD e-inquiry” on VehicleServicePros.com
I 41610 works on Sheppard M110 steering gears
The Pitman Arm Pullers, Nos. 41450, 41490, and 41610, from Lisle Corporation, are designed to help prevent damage that can be caused by other removal methods. The 41450 works on Pitman arms on medium duty trucks and other vehicles with Pitman arms held on with a nut. The 41610 works on Sheppard M110 steering gears found on many Class 6-8 vehicles. The 41490 works on Sheppard M100 steering gears found on many Class 6-8 vehicles. The arm pullers are intended for impact use.
For more information, click on “PD e-inquiry” on VehicleServicePros.com
G Easy to use Deutsch crimper
The KNIPEX 9” Crimping Pliers for DT Contacts, No. 97 52 67 DT, crimps all turned male and female contacts of the DT, DTM, and DTP series from 22-12 AWG. The tool offers synchronous feed of the four mandrels, achieving optimum crimping results with eight indentations (4/8 indent). A universal positioning locator allows for flexible adjustment of all contact lengths. KNIPEX also offers Go/ No-Go gauges to check the calibration of the tool (sold separately). For more information, click on “PD e-inquiry” on VehicleServicePros.com
H Limited lifetime warranty
The Flare Nut Socket Sets, available in a 10-pc metric set (No. D010028) and a 7-pc SAE set (No. D010029), from Dynamic Tools are ideal for hydraulic, fuel, air, and brake line applications. The sets both offer traditional flare nut wrench and crowfoot functionality. A 200-degree folding head allows for increased access even in tight spaces, while a high-polish chrome finish ensures that the set is easy to clean and resistant to corrosion. The SAE set ranges from 3/8” to 3/4”, while the metric set ranges from 10mm to 19mm. Backed by a limited lifetime warranty. For more information, click on “PD e-inquiry” on VehicleServicePros.com
J Absorbs hand jarring and shock
The Sorbothane Soft-Blow Mallet is designed to conform to surface irregularities, providing maximum surface contact without marring, denting, or hand jarring. The mallet is built to deliver the needed force without surface damage and is ideal for auto body trim and glass. Available in three sizes, the Sorbothane Soft-Blow Mallet is safe on all types of surfaces and assemblies including vinyl, hard and soft metals, glass, and chrome. The mallet also reduces secondary damage and repair time. The impact is absorbed and dissipated within the Sorbothane material. For more information, click on “PD e-inquiry” on VehicleServicePros.com
Snap-on
Band Sander, No. PTBF210
The Snap-on Band Sander, No. PTBF210, features a thermallybalanced air motor to cool internal components as well as the surface temperature of the tool. An adjustable rear exhaust directs airflow away from the work area while a built-in 10-position air regulator makes it easy to dial in the exact speed needed for a specific application. The 90-degree angle head offers tool-free adjustments and can be rotated 270 degrees for access and flexibility without additional tools. Additionally, an ergonomically designed comfort-grip handle keeps vibration to a minimum and the side handle helps keep the sander supported and controlled.
CATEGORY: Air Tools
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Hunter
Engineering
Ultimate ADAS
Every year since 1999, the PTEN Innovation Awards feature the newest and most innovative products introduced to the automotive aftermarket. For 2024, PTEN received over 100 submitted product entries in 25 categories. Throughout the next several pages, you'll find product details for the winner in each of those categories. To view a full list of winners online, visit: VehicleServicePros.com/2024IAWinners.
TEXA
Konfort 780 Dual Gas Touch
The Konfort 780 Dual Gas Touch from TEXA supports dual R-134a and R-1234yf recovery, recycling, and recharging service in the same cabinet while keeping both systems separate so there is no cross-contamination of refrigerant. This A/C service cabinet supports a fully automatic, functional process, operated from a 10” touchscreen with wireless connectivity. Advanced vehicle coverage is supported by the TEXA IDC5 OE-level diagnostic platform.
CATEGORY: Air Conditioning Service
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Hunter Engineering’s Ultimate ADAS system is designed to eliminate error-prone manual layouts common to static ADAS calibrations. Ultimate ADAS combines Hunter’s standard-setting alignment technology with a guided target placement system for around-the-vehicle coverage. Gimbal-mounted lasers are the key component, replacing the inexact guesswork for strings, plumb bobs, and tape measures to cut setup time by 70 percent for certain procedures. The gimbals’ onscreen guidance provided by Hunter’s WinAlign software increases target placement precision by automatically compensating for non-level floors, monitoring for placement errors, and confirming accuracy with laser measurements each step of the way. Ultimate ADAS is currently exclusively available to Honda and Acura dealers, with availability set to expand in 2024.
CATEGORY: ADAS
For more information, click on “PD e-inquiry” at VehicleServicePros.com
GEARWRENCH
Bolt Biter Wrench Inserts
The GEARWRENCH Bolt Biter Wrench Inserts are designed with features to grip rounded-out, frozen, and damaged fasteners. The Bolt Biter design is bidirectional, seats quickly and safely on fasteners, and removes easily from fasteners after use. Offering the slimmest solution to removing damaged fasteners in tight and confined spaces, the Bolt Biter Wrench Inserts not only remove stuck fasteners using traditional wrenches technicians already have on hand, but also enable the reuse of specialty fasteners, saving users time to complete a job. The wrench inserts feature a magnet on the hex base to hold the insert in place on the wrench while removing or reusing fasteners.
CATEGORY: Tool Accessories
For more information, click on “PD e-inquiry” at VehicleServicePros.com
SUNEX Tools
8” x 10” Flexible Magnetic Mat, No. SXMAGMAT
The SUNEX Tools 8” x 10” Flexible Magnetic Mat, No. SXMAGMAT, is engineered with a grid pattern of high-power rare earth magnets capable of holding tools and parts, providing easy organization within the engine bay, lift posts, or toolbox. The compact pad features a weight capacity of 40 lbs and a flexible design that is non-marring and fluid-resistant. Its PVC outer layer ensures a secure grip while protecting surfaces from scratches and shop fluids. Designed for versatility, this magnetic mat keeps tools firmly in place during movement, accommodating various automotive applications with ease.
ESAB
Rogue EM 190i Pro
The Rogue EM 190i Pro from ESAB connects to 230V of primary power offering a maximum output of 190A and weighs 29 lbs. The tool provides the user with 27 synergic lines that enable one-knob adjustment. With synergic control, welders can set the wire type, wire diameter, and shielding gas mix. EM 190i Pro will then automatically set and maintan optimized welding parameters throughout the range of material thicknesses. For additional fine tuning, users can change voltage trim control to adjust to arc length. The tool also features Power Factor Correction (PFC) which increases electrical efficiency, reducing the likelihood of tripping a circuit breaker. PFC compensates for the voltage drop that occurs with long extension cords, helping maintain a steady welding output. Additional features include the 5” TFT LCD display.
CATEGORY: Welding
For more information, click on “PD e-inquiry” at VehicleServicePros.com
CATEGORY: Tool Organization
For more information, click on “PD e-inquiry” at VehicleServicePros.com
asTech All-In-One
The asTech All-In-One is the complete collision repair solution. With this single device, shops can perform diagnostics, repair planning, programming, and ADAS calibrations for over 45 OEM brands. The All-In-One helps shops keep more services in-house, maximize their revenue per vehicle, and complete more comprehensive and efficient repairs.
CATEGORY: Automotive Scan Tools
For more information, click on “PD e-inquiry” at VehicleServicePros.com
2024WINNERS
Autel
MaxiFlash Xlink
The MaxiFlash Xlink from Autel offers three primary functions. It can act as an enhanced vehicle communication interface when used with any MaxiSYS tablet, allowing users to communicate with and diagnose vehicles. It also functions as a J2534 Pass-Thru programmer that can be used with OE software subscriptions to flash and program system modules. Finally, the Xlink can use Remote Expert and allow Remote Expert’s programmers and system experts to connect with a vehicle in need of service. It includes a one-year limited warranty.
CATEGORY: Diagnostic Equipment
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Snap-on
SAE and SAE/Metric Tape
Measures
The Snap-on SAE and SAE/Metric Tape Measures use a strong side magnet instead of a clip, allowing it to easily fit in a pocket or attach to any ferrous surfaces. A non-metal, high-density injectionmolded enclosure reduces damage to surroundings while withstanding rugged use in the shop. It also includes an automatic
Streamlight
Stinger Color-Rite
The Streamlight Stinger Color-Rite is a rechargeable LED flashlight that uses a high color rendering index (90 CRI) LED for enhanced visualization under low light conditions, allowing users to see the color spectrum as they would in natural light such as to match and identify colors in auto applications. The compact light offers three variable lighting modes plus a strobe: high (500 lm, 17,500 candela, 265m beam distance); medium (275 lm, 9,000 candela, 190m beam distance), and low (140 lm, 4,500 candela, 134m beam distance). Run times range from five hours on the low setting to 1.5 hours on high. The light is anodized against corrosion and is IPX4 water-resistant.
CATEGORY: Safety & Personal Gear
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Milwaukee
Tool
M12 FUEL INSIDER Extended Reach Box Ratchet, No. 3050-20
The Milwaukee Tool M12 FUEL INSIDER Extended Reach Box Ratchet, No. 3050-20, features a low-profile head design, allowing sockets and adapters to insert directly into the tool. The ratchet offers up to 60 ft-lbs of maximum torque and 350 rpm to remove stubborn fasteners in tight spaces. The tool can be used manually without engaging its motor, has dual LEDs, and has an extended paddle switch to offer multiple grip positions. It also includes three Insider Box Ratchet adapters (1/4” hex, 1/4” anvil, and 3/8” anvil) and 13 metric insider box ratchet sockets (8-19mm and 21mm). The sockets can be inserted into the tool from either side.
CATEGORY: Power Tools
For more information, click on “PD e-inquiry” at VehicleServicePros.com
The Complete Collision Repair Solution
The asTech® All-In-One is the most complete collision repair solution in the industry. Covering over 45 brands, including support for new, luxury, and electric vehicles, the All-In-One is the only scan tool needed for every collision repair.
The All-in-One simplifies the entire repair process by supporting and enabling the entire repair workflow for any vehicle in the shop. It reduces costs and slashes cycle times by making technician’s lives easier, repairs simpler, and shops more efficient.
For scanning, the All-In-One exclusive asTech Rules Engine helps shop make data-driven diagnostic decisions. The Rules Engine uses data gathered from
tens of thousands of scans to identify the most accurate, efficient, and economical scan for every vehicle:
1. An authentic remote OEM scan using asTech’s patented technology.
2. A certified OEM-Compatible scan, performed car side with the All-InOne, which has been verified to provide results that are equivalent to an authentic OEM scan.
For calibrations, the All-In-One can perform all dynamic calibrations right out of the box and integrates with leading calibration rigs to complete static calibrations.
For programming, shops can quickly and easily access a variety of module programming options on the All-In-One to complete module replacements for airbags, safety sensors, headlights, and more.
No matter the vehicle or repair needed, the All-In-One is the only scan tool collision shops need.
ASTECH DRIVEN BY REPAIRIFY
5700 Tennyson Parkway, Suite 600
Plano, Texas 75024
1-888-486-1166
asTech.com
2024WINNERS
Harbor Freight
U.S. GENERAL Series 3 72” Roll Cabinet
The U.S. GENERAL Series 3 72” Roll Cabinet from Harbor Freight features a 6,600 lb weight capacity and comes in eight colors, each with black trim. It has 14 drawers, including two double-width top drawers for storing larger tools. An in-drawer charging system provides five 120V outlets and two USB outlets to charge tools and batteries. Other drawer features include full-length latches, a single locking system, and 120 lb weight capacity for each pair of ball bearing slides. Four 6” casters, two fixed and two swivel-locking, allow the unit to be moved easily around a workspace. To minimize tool movement, pre-cut nonslip drawer liners are included.
CATEGORY: Tool Storage
For more information, click on “PD e-inquiry” at VehicleServicePros.com
FedPro Tub O' Towels
Heavy Duty Cleaner and Degreaser Spray
The FedPro Tub O’ Towels Heavy Duty Cleaner and Degreaser Spray is designed to tackle tough grease and grime. This spray is ideal for use on surfaces such as automotive parts, glass, and more. Its formula combines the cleaning power of Tub O’ Towels Heavy Duty Cleaning wipes with the convenience of a spray. Additionally, the spray is alcohol-free and solvent-free, has a citrus scent, and is made in the U.S.A.
CATEGORY: Chemicals
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Lisle Corporation
Electrical Disconnect Pliers, No. 37960
The Lisle Corporation Electrical Disconnect Pliers, No. 37960, are designed to easily remove locking push tab style electrical connectors found on mass air flow sensors, fuel injectors, ignition coils, and other applications. Simply use the hook on the end of the pliers to pull the tab out to unlock and then use the point to engage the tab. Squeeze the tabs together and lift to separate the connector from the sensor without damage. The pliers allow technicians to use the tool with one hand and to work on sensors in tight spots. The tool measures 8” in length and has dual durometer grips for comfort.
CATEGORY: Specialty Tools
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Snap-on
Cummins Engine V5 Software Release, No. EEHD843003
The Cummins Engine V5 Software Release, No. EEHD843003, from Snap-on, makes it easier for technicians to manage regen, adjust speed parameters/idle adjustments, test emission systems, display historical records, perform AFT SCR performance testing, and diagnose rough-running engines. Users can change the minimum speed for regen, clean the diesel particulate filter system, monitor/rest the SCR system, and disable fuel injectors to troubleshoot misfires. The software supports pre-EPA 07-EPA 20 and natural gas engines ranging from 1994 to present, including B6.7, L9, X12/X15, ISB, ISC, ISL, ISM, ISX, N14, M11, and industrial off-road Q series engines.
CATEGORY: Heavy Duty Scan Tools
For more information, click on “PD e-inquiry” at VehicleServicePros.com
VIM Tools
Extendable Wrench Extender with Detachable Head
The Extendable Wrench Extender with Detachable Head from VIM Tools features an extra 18” of leverage and the ability to extend for a total length of 26”. The wrench has three different positions to adjust the length of the handle and a detachable head design. Users can pull the ring at the base of the handle and release a pin that can be used to release the locking mechanism at the neck of the attached head. Once removed, the user has four attachment options to use with the same handle: a 1/2” flex-head ratchet, a 1/2” breaker bar, a spring-loaded alignment tool, and a wrench extender.
CATEGORY: Hand Tools
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Milwaukee Tool
M18 REDLITHIUM FORGE XC6.0 Battery Pack
The Milwaukee Tool M18 REDLITHIUM FORGE XC6.0 Battery Pack delivers HIGH OUTPUT 12.0 power in a smaller size, a 15-minute supercharge (up to 80 percent), and the longest battery life versus REDLITHIUM batteries. The size, weight, and increased power provide the best solution for power-demanding overhead work and tight work areas, says the company. Additionally, built-in REDLINK Intelligence protects the battery from overloads, preventing users from damaging their cordless power tools in heavy duty situations.
CATEGORY: Battery Starting & Charging
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Hunter Engineering
HawkEye XL Alignment System
The HawkEye XL Alignment System from Hunter Engineering is designed for speed, durability, and ease of use for a wide range of commercial vehicles, including trucks, trailers, buses, and more. The aligner features Hunter’s patented 3-D targets that are low maintenance and non-electronic as well as high-definition cameras to monitor each wheel in a 3-D space to provide accurate measurements. Users can also see live alignment readings from three axles at a time and are able to perform alignments on either the floor or a lift thanks to its moveable camera beam and portable cabinet. Additionally, HawkEye XL connects to the HunterNet 2 customer portal, allowing shop owners to monitor alignment performance remotely and in real time.
CATEGORY: Tire & Wheel Service
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Oasis Scientific
Vividia CX-4010i Borescope
The Vividia CX-4010i Borescope from Oasis Scientific is a 4mm diameter borescope with a 1m long flexible tube. The probe is covered with a metal mesh for increased durability and IP67 protection. It is also equipped with bright LEDs and a joystick-controlled camera to illuminate and document hard-to-reach places.
CATEGORY: Inspection Tools & Lab Scopes
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Dual System with Dual Benefits
How TEXA’s Konfort 780 enhances AC service
Touchscreen: Its 10-inch color multi-touch HD screen has Glovetouch sensitivity and an industrial display. This gives technicians greater shop usability and allows a clear view of service status and operations being performed.
In the competitive world of automotive repair, shop efficiency is everything, especially when it comes to supporting air conditioning service for multiple vehicle types and years. With the full process of an A/C service taking around an hour — if there are no leaks detected — increasing the efficiency of this task becomes a focus for shop owners when considering quantity of daily service completed and monthly profit margins.
Enter the Konfort 780 — TEXA’s Dual Gas A/C service machine — that can boost shop profits by decreasing downtime to increase quantity of daily service. The fully automated system saves time by visually confirming all steps in the service process from the Konfort screen or Konfort smart app, so technicians are maximizing their shop time with other vehicle repairs.
Revolutionary Dual System Design
The Konfort 780 is the only true dual-system machine. Other dual gas machines have both R134a and R1234yf running through the same hardware and system lines, while TEXA’s Konfort 780 has two separate internal systems for recovery, recycling, and recharging.
Because there are two separate systems, there is no need to flush the system and lines when changing the refrigerant for new vehicle service. Technicians can easily and quickly transfer from an older Heavy Duty Truck to a newer European car. This creates less contamination and waste, while increasing the efficiency of the refrigerant recovery process.
Cutting-Edge Features
The Konfort 780 boasts a broad range of comprehensive features:
Fully Automatic: The machine itself uses fully automatic functions — automatic compensation recharge line length, automatic management of non-condensable gasses, and automatic maintenance alarms — to diagnose maintenance areas.
Konfort App: To ensure ease of use, the machine can communicate with Android and iOS smartphones through the Konfort APP. This gives technicians the ability to follow the machine's progress remotely, allowing them to perform other tasks while the machine is working.
Wi-Fi Connectivity: The machine allows wi-fi connectivity so that technicians can print reports and connect to the myTEXA portal for saving reports to shop systems, as well as receive remote technical assistance as needed.
Konfort 780 is designed to work seamlessly on a wide range of vehicles, including heavy-duty trucks. The machine has an integrated vehicle database that offers information on the latest original equipment manufacturer diagnostics.
Because the machine uses wi-fi, it can constantly update its software and firmware. Ensuring that it is always delivering reliable and accurate OEM information across vehicle types.
Providing Solutions
At TEXA, providing multi-brand diagnostics and A/C recharging solutions to vehicle technicians is of the highest importance. The Konfort 780 is just one example of how TEXA considers and meets customer needs when creating products.
For more information on the Konfort 780 and TEXA’s other AC Service products visit: www.TEXAUSA.COM
TEXA USA
292 Fernwood Ave Edison, NJ 09937 855-200-8392 www.TEXAUSA.com
2024WINNERS
Autel
ADAS Bay Max Lift
The Autel ADAS Bay Max Lift is a flush-mount scissor car lift, engineered to perform mechanical repair, wheel alignment, and 360-degree ADAS calibration. Compatible with passenger cars and light trucks, this hydraulic lift is available in 12,000 and 14,000-lb capacity versions, both with front and rear opening runways, flipdown wheel stops, and low angle approach ramps for easier access. The lift also features stainless steel front radius plates, rear slip plates, and turn plate pocket protectors for more effective paint protection. Double-wide runways with built-in “Z” rails help to eliminate sagging or flexing.
CATEGORY: Lifts, Jacks, & Stands
For more information, click on “PD e-inquiry” at VehicleServicePros.com
A.S.T. Training EV Detective Kit
The A.S.T. Training EV Detective Kit allows a professional technician to quickly rule out an issue with the charger by simply plugging it into box one and looking for the green light to illuminate, then sampling the L1 and L2 voltages. Once the charger is ruled out, they can plug box two into the port on the vehicle as well as plug the charger into box two. This breakout box allows them to test the control pilot’s handshake with the vehicle to allow them to sample the CP, L1, L2, and ground circuitry. According to the company, this removes the need to disassemble the vehicle to access the OBC wiring, saving time and money while keeping the technician safe.
CATEGORY: EV Tools & Equipment
For more information, click on “PD e-inquiry” at VehicleServicePros.com
SUN Collision Repair Package
The Repair Package from SUN Collision is a feature within SUN Collision software that simplifies the blueprinting process for collision repair estimates. It offers OEM repair information based on shops’ estimates, providing comprehensive documentation to support insurance claims. The package includes essential repair procedures, ADAS calibrations, illustrations, diagrams, and OEM part numbers associated with the estimate. It also integrates with major estimating systems using CIECA industry standard guidelines. Service writers can create PDFs with hyperlinked tables of content in just a few clicks and print or email them nearly instantly.
CATEGORY: Automotive Software
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Snap-on
600 Lumen Pivoting Flashlight, No. ECFLH062
The Snap-on 600 Lumen Pivoting Flashlight, No. ECFLH062, features a 110-degree pivoting head and a 180-degree rotation base for easy and accurate light placement. Its magnetic handle and base allow users to place the light wherever it needs to be while also acting as a convenient storage option for loose screws, nuts, or other hardware. The light is IP65 rated for water and dust resistance and offers a four-hour runtime while providing 600 lumens.
A USB-C cable and charger are included.
CATEGORY: Lighting
For more information, click on “PD e-inquiry” at VehicleServicePros.com
GEARWRENCH
MEGAMOD Master Mechanics Tool Sets
GEARWRENCH has five MEGAMOD Master Mechanics Tool Sets ranging from 614 to 1,268 pieces with multiple storage boxes and tools pre-nestled in foam storage trays. MEGAMOD tool sets offer a mix of high-performance tools in trays that fit into a top-quality storage box, says the company. This gives technicians the opportunity to organize their tools their way at an affordable price. The individual MEGAMOD sets offer tools from more than 15 different product categories, including GEARWRENCH products such as the Bolt Biter Extraction products, 90T ratchets, sockets, wrenches, screwdrivers, pliers, and a 120XP torque wrench.
CATEGORY: Shop Equipment
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Snap-on
Toyota Brake Pin Punch, No. PHG90B
The Toyota Brake Pin Punch, No. PHG90B, from Snap-on, was designed to make removing seized brake pins in Toyota trucks and SUVs easier. It uses the vibration and force generated by an air hammer to break free rusted and stuck brake pins that prevent technicians from performing regular brake service. Made of durable, heat-treated alloy steel, the punch has a corrosion-resistant zinc chromate finish. It’s ideal for Toyota Tacoma, Tundra, Sequoia, and 4Runner models.
CATEGORY: Brake Service
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Jump Starting Made Easy with Jump-N-Carry
Whether it’s lithium or lead acid, shops and technicians know that when they reach for a JNC, it’s going to work. Our lithium units deliver exceptional power, supreme convenience, unsurpassed safety and long unit life.
- Deep cranking reserve
- Effective on totally dead (0,0V) batteries
- UL2743-certified for safe operation
- Quick, efficient and easy recharging
- Long cable reach (JNC325 – 24”, JNC345 – 40”) cloreautomotive.com
PRODUCT IN FOCUS
AUTEL MaxiFlash XLink
A 3-in-1 communication and programming device.
APPLICATION
The Autel MaxiFlash XLink is a 3-in-1 communication and programming device that can act as an enhanced vehicle communication interface (VCI), a J2534 Pass-Thru programmer, and a Remote Expert-ready device.
ORIGIN
The MaxiFlash XLink was developed to allow users to use the increasingly popular Remote Expert platform to connect with experienced programmers and diagnosticians with OE tools and so ware to complete a repair without tying up the shop’s Autel tablet. The XLink is a standalone device that can be used with the MaxiFIX app to submit orders and speak with the Remote Expert.
FEATURES AND BENEFITS
It enables technicians to use the Remote Expert platform to have technicians connect with the vehicle remotely and program modules, execute numerous procedures that require OE tools and subscriptions, and enable ADAS calibrations on just-released vehicles not yet covered by a ermarket tools. The XLink J2534 capability enables technicians to program modules with a Windows PC and OE so ware subscription. When paired with an advanced diagnostic tablet, this enhanced VCI enables technicians to diagnose new vehicles using the latest communication protocols, including CAN FD and DoIP.
STORAGE AND DISPLAY
The XLink is packaged in a hard blow-molded case with a standard OBD-II and power cables. The full-color packaging belly band depicts the unit and displays promotional text and unit specifications.
SELLING POINTS
• It functions as a J2534 Pass-Thru programming device for remote module programming, OE pre- and post-scans, and ADAS calibration via the Autel Remote Expert platform. This platform features independent, experienced, vetted, insured technicians and programmers. Use the free Autel MaxiFIX app to post orders, communicate with technicians, and pay for service.
• It functions as J2534 Pass-Thru programming for onsite module programming when used with a Windows PC and OE software subscription.
• Enhanced vehicle communication interface that supports the latest vehicle communication protocols, including DoIP and CAN FD.
MANUFACTURING SPECS
• Display: 4” high-resolution TFT screen
• Communication method: Gigabit Ethernet (GbE)
• Power consumption: Less than 5W
• Storage temperature: -4 degrees F to 140 degrees F
MAC TOOLS
R.B.R.T.
Socket Sets
Designed to prevent damaging new fasteners and remove damaged fasteners that are rounded up to 80 percent.
APPLICATION
Used in all types of repairs or maintenance as it pertains to removing, loosening, and tightening fasteners. Mac Tools R.B.R.T. Sockets are designed to prevent damaging new fasteners and remove damaged fasteners that are rounded up to 80 percent.
FEATURES AND BENEFITS
Designed to tighten or loosen new and damaged fasteners that are rounded up to 80 percent. This saves the technician from a timely extraction process to remove a rounded fastener, which would reduce productivity and require costly specialized extracting tools.
SELLING POINTS
• Designed to be used on new and damaged fasteners
• Helps prevent fastener rounding
• Up to 61 percent more torque than Mac Tools’ existing Precision Torque sockets
• Works with both loosening and tightening rounded fasteners
ORIGIN
It is common in the industry to come across fasteners that have been damaged, rusted (corrosion), or over-tightened (rounded). With that, many companies are putting their own type of anti-slip or gripping technology into their products. Mac Tools aims to give their customers the best-in-class socket for rounded bolt prevention and rounded bolt removal technology (R.B.R.T.).
STORAGE AND DISPLAY
All 12 di erent Mac Tools R.B.R.T. Socket Sets are included on a socket rail and packaged individually. See your local Mac Tools distributor for a demo on how to use these sockets.
MANUFACTURING SPECS
Made of steel in Taiwan. Designed to remove damaged fasteners that are rounded up to 80 percent. Weight varies depending on the set.
SUGGESTED RETAIL PRICE
Varies from $159.99-$299.99 depending on the set.
LaJoy showing some of his customers one of the Power Probe multimeters on his truck.
Photo courtesy of Jim LaJoy
DECODING diagnostic tools
A distributor’s guide to oscilloscopes, borescopes, and multimeters.
By Emily Markham, Editor
Some of the most important tools in an automotive technician’s toolbox are their diagnostic test equipment. Unfortunately, these tools also tend to be the most technical. For distributors who started off as technicians and then got into the tool-selling business, diagnostic test equipment poses less of a problem. However, for those without that background, it can be difficult to know which tool is used for what and what tool will be best to help their customers get their repairs done quickly and efficiently. In this article, we’ll be looking at a few types of diagnostic test equipment – oscilloscopes, borescopes, and multimeters – and discussing what these tools do and how to get the right tool into the hands of your customers.
Mac Tools distributor Jim LaJoy is one of the lucky distributors with the inside scoop on some of these more complex tools. Before he began his journey as a mobile tool distributor five years ago, he worked as a technician for around 25 years. LaJoy notes that he was often on the road in the service van during the winter months and other “yucky” weather.
“The older I got,” he says, “I didn’t want to do it anymore.”
He and his wife, Nancy, decided it was time for a change. This decision happened to come at the perfect time, as LaJoy’s tool distributor was retiring, freeing up the Windsor, Ontario area for a new Mac Tools route.
LaJoy hits up a variety of stops in Windsor and Essex County including independent shops, dealerships, truck shops, and body shops. Regardless of the type of shop he’s at, he knows that when it comes to selling any sort of diagnostic test equipment you have to understand what the technicians are doing, what they’re currently using, and how it compares to what you have on your truck. To gain this knowledge, it’s best to start with the basics.
KNOW WHAT YOU’RE SELLING
With an inventory that covers everything from sunglasses to hammers to ADAS calibration equipment and more, distributors are expected to have
a basic knowledge of a wide range of tools. Some are more simple and selfexplanatory while others require a bit more research.
Oscilloscopes
Starting off with oscilloscopes, Randy Dillman, vehicle manufacturer account manager for Pico Technology, explains this tool is ideal for “providing diagnostic analysis for failures related to starting and changing, sensors, actuators, communications networks, engine mechanical performance, pressurized systems, NVH (noise, vibration, harshness) complaints, and much more.”
These tools are also known as lab scopes and are available as a stand-alone product, typically integrated with a scan tool or as a PC-based product.
Pico Technology’s oscilloscopes are PC-based, and their latest oscilloscopes, the PicoScope 4225A and 4425A, offer many features your customers may be interested in:
• A sampling rate of 400 MS/s and 12-bit (16-bit enhanced) resolution to provide clear, accurate waveform detail
COVER STORY
• 20 MHz bandwidth to provide the capacity to test popular high-speed vehicle communications networks
• 250 M sample memory for longduration captures helpful to diagnose intermittent faults
Dillman notes that one of the biggest benefits of using an oscilloscope is, “They remove the guesswork and unneeded parts changing that flow charts often lead to.”
Borescopes
Moving on to borescopes, ANSED Diagnostic Solutions’ National Sales Manager, Todd Haner, explains that “Today’s borescopes allow a technician to inspect, record, and view components in restricted applications virtually eliminating the need to completely disassemble assemblies to view hidden objects or to inspect internal components.”
This tool can help save technicians time therefore increasing the shop’s profitability. Borescopes are also sometimes called inspection scopes or, depending on the tool’s capabilities, video scopes. Haner notes that borescopes with photo and video functionality can also provide a way for shops to share diagnostic procedures and
findings with their customers.
ANSED’s latest borescope, the No. DVSK-39ART, offers a variety of features for technicians to utilize, including:
• A high-definition (HD) digital scope monitor coupled with a 3.9mm HD digital articulating probe to deliver image clarity and unlimited inspection possibilities
• The super flexible 3.9mm articulating probe is one of the smallest IP67rated 360-degree articulating probes on the market
• The digital camera and adjustable LED lights are located at the end of the probe positioning these features in the work area
A borescope can be used for a wide array of automotive applications, such as A/C and heater ductwork, blend doors, exhaust manifolds, pistons, valve systems, cylinder walls, and much more.
“Borescope applications are unlimited,” Haner says.
Multimeters
When it comes to multimeters, Dave Barden, senior manager of technical sales and training specialist for Power Probe, explains that because “…everything’s become electronically controlled, the only way to diagnose those [components in a vehicle] is with the proper test equipment that can measure your voltages and your amperages and your resistances and those currents.”
The Power Probe DM300 Auto multimeter offers an extended range for reading current up to 30A directly.
Photo courtesy of Power Probe
The latest oscilloscopes from Pico Technology feature a sampling rate of 400 MS/s and 12-bit (16-bit enhanced) resolution to provide clear, accurate waveform detail.
Photo courtesy of Pico Technology
Multimeters are the equipment necessary to run these tests.
“Anything that can give you a tangible measurement or reading is going to be more accurate than just an on-andoff indicator,” Barden says. “[Multimeters offer] greater accuracy, reliability, and repeatability.”
In Power Probe’s newest multimeter, the DM300 Auto, they are continuing to push its functionality beyond the typical multimeter functions like checking battery voltages or sensor resistance. A few of the tool’s features include:
• The meter is a CAT 3,000 voltmeter, meaning it’s hybrid-safe and has all your multimeter functions, as well as things like starting system checks and charging system checks
• Offers extended range for reading current up to 30A directly
• Has the ability to read current across a fuse just by measuring across a fuse
GET THE RIGHT TOOLS IN YOUR CUSTOMERS’ HANDS
Oscilloscopes, borescopes, and multimeters are all necessary parts of a technician’s diagnostic test equipment line-up.
As Mac Tools distributor LaJoy sees it, “[The equipment] just helps
[technicians] with their everyday job. It makes it easier with all this new technology. It’s like you can’t even change a set of windshield wiper blades on a car unless you have a scan tool.”
When you have tools like these that are more “needs” as opposed to “wants” for your customers, the only thing you really need to figure out is how to ensure you’re getting your customers the right tool for their needs.
Find the sales
Price plays a large role in people’s considerations when making a purchase. Anything you can do to help cut costs for your customers could aid in you making more sales. LaJoy notes that utilizing the sales featured in the flyers can be a way to encourage your customers to purchase some of those tools with higher price tags.
“With the way the economy’s been the last few years,” LaJay says, “everybody’s kind of penny pinching a little bit…I find they wait till [the tool] comes out in the flyer to purchase it.”
Understand how the tool is being used When trying to understand what tool to sell your customer, Pico Technology’s Dillman says this should be your first
question, "What is the primary need and environment it will be used in?”
For example, due to PicoScopes being PC-based, he notes that a native Windows 10 or 11 computer is needed. The computer also needs to have sufficient processor speed and memory for users to effectively use the tool. It’s important to ensure the environment the tool will be used in fits the tool.
Similarly, Power Probe’s Barden notes you’ll want to be aware of what sort of work your customers are using the tool for. Some may need a top-ofthe-line tool while others may be just as happy with a more inexpensive option, and some may want both.
“You don’t wanna get [your customer] into something that’s gonna be too overly complicated,” Barden says. “If he doesn’t understand it, he can’t use it, and he’s not gonna get results from it.”
Accessories are another factor to consider in how the tool is being used. For multimeters, your customers may need a different type or length of probe, alligator clip-ins, or a back probe adapter in order for the tool to best meet their needs.
Don’t make assumptions
Never assume that just because your customer already owns a piece of equipment that they’re happy with it or aren’t looking for an update or an accessory for it.
“Technicians want to know ‘what’s new’ when a distributor visits a shop,” Haner says. “Don’t wait for your customer to ask you, or your competition might beat you to the sale!”
Overall, when trying to help a customer get the best tool for them, LaJoy advises to just ask them what they’re looking for.
“I’m not really a pushy salesman,” LaJoy explains. “I’m just…trying to give them what they need, and I want the guys to be happy and satisfied with what they’ve purchased.”
ANSED Diagnostic Solutions' 3.9mm articulating probe scope offers 360-degree viewing capabilities.
Photo courtesy of ANSED Diagnostic Solutions
For automotive aftermarket pros seeking the latest and greatest industry advancements, AAPEX is the place to be. Dive into the future with our expanded EV Experience and explore cutting-edge electric and hybrid vehicles. Witness a showcase of technology at the ATRA Powertrain Expo — the world’s largest gathering of transmission repair specialists, collocated at this year’s event. Watch teams race to build an engine and access hands-on training on drivetrains, ADAS, diagnostics, shop management, and more. From insights to innovations, AAPEX 2024 has it all!
The impact of electric vehicles on the automotive market
Steps to help prepare your shop for electric vehicles.
By Scott Brown, Technical Editor
As you’re aware, the automotive fleet has been evolving with the rise of electric vehicles (EVs). For some states, like California, this trend has been happening for some time at an accelerated rate. For those of us facing this technology change for the first time, it may be intimidating but it may also introduce several opportunities. Within this article, we’ll explore a wide list of considerations you can use to prepare for this new vehicle platform.
UNDERSTANDING EV TECHNOLOGY AND MAINTENANCE
It’s true, EVs, with their simpler drivetrains, require a different maintenance program than what their ICE (internal combustion engine) counterparts require. When you break it down to their core components, the electric motor, battery pack, and power electronics make up most of the vehicle. However, there is going to be a different level of diagnostic information and procedures available both within service information (SI) and on the various vehicle data busses than what you’ve been dealing with in the past. For those who have been early adopters, engaging with hybrid vehicles from the past, the road ahead is less blurry. And for those just hopping on the bandwagon, battery health assessment, software updates, and electrical safety are key.
It has been my experience that EV owners are under the impression that the vehicle doesn’t require any maintenance at all, and this presents a major opportunity for the service market. Most owner’s manuals can be found online through the vehicle manufacturer’s website. I recommend that you study the maintenance requirements for the growing fleet in your location to get in front of what’s required. You can use this information to better inform your current and/or future clients about helping their vehicles operate properly. For example, some vehicle manufacturers require the replacement of the desiccant bag within the refrigeration circuit at specific time intervals. Another tip I’d like to offer here is that you may want to peruse some of the online forums out there where many motorists hang out and discuss everything about these vehicles. You will be able to gather more
intel about various pain points, misconceptions, etc., and use this information to help deliver a higher level of service to your clients.
CHARGING INFRASTRUCTURE AND PROTOCOLS
Possessing knowledge of various charging standards (Level 1, Level 2, DC Fast Charging, etc.) and their compatibility with different EVs is crucial for those delivering EV service. One of the bigger issues I see often is that for the most part, drivers don’t understand much on this topic. Battery preconditioning for DC fast charging is one of the main issues that comes to mind. Many aren’t aware that the battery needs to be brought to a specific temperature range to fully optimize the proper DC fast charge rate. I have had many discussions with motorists at DC fast charging stations complaining about a slow charge. When I inquire about how they arrived, (typically through their navigation system) they reveal the failure point. For most EVs today, using the NAV will allow the vehicle to recognize the fact that the onboard systems need to prepare the battery for fast charging which often requires heating the battery coolant loop.
In my opinion, possessing knowledge of Level 1 and 2 chargers today is essential to communicating and facilitating
Figure 1 – High voltage PPE, Fluke Insulation Tester, and a CATIII DVOM
Photo courtesy of Scott Brown
not only troubleshooting charging issues but also advising clients on what they need for home charging.
HIGH-VOLTAGE SAFETY
Working on EVs introduces the risk of high-voltage exposure. If you read any OEM service information, you’ll find statements about how technicians must be trained in high-voltage safety before commencing service on any HV systems. The training should also include proper use of personal protective equipment (PPE), dead-live-dead verification procedures, proper inspection of test equipment, proper handling of test equipment, isolation of electrical circuits, and emergency response to electrical incidents (Figure 1).
ASE has a new EV support system called xEV Safety Certifications. This statement comes from ASE’s website (ase. com/ev) explaining the certifications:
“These ASE xEV High-Voltage Electrical Safety certifications were developed to serve as a guide, sharing existing industry standards, concepts, and practices followed by individuals working in the automotive, truck, and commercial
electrical industry.”
On that page you’ll find that there are currently two levels of certification:
• EV Electrical Safety Awareness Certification (Level 1)
• EV Technician Electrical Safety Certification (Level 2)
I encourage you to research these and decide which one is best for you.
REGENERATIVE BRAKING SYSTEMS, TIRES & ALIGNMENT
Regenerative braking presents challenges as well. Understanding how these systems work and what drivers should consider can lead to overall better vehicle energy efficiency and extended tire wear. Tire wear on EVs is a major concern and consumers need to be aware of how to properly drive their vehicle by controlling torque in both acceleration and deceleration. Working the throttle properly can realize big gains in energy efficiency and tire wear. Some EVs have selectable screens to display the true application of torque which can be leveraged to obtain data feedback on pedal application. One of
Figure 2 – Tesla heat-pump cooling system service mode page
Photo courtesy of Scott Brown
the other items I’ve discovered is that many vehicles leave the factory with the wheel alignment values not supporting optimum tire wear. Performing an alignment audit at the vehicle’s first tire rotation can help consumers get more life out of their tires. Additionally, tire technology continues to evolve and in fact, one tire manufacturer has gone “all-in” on developing an EV-specific tire. Hankook’s iON line of tires has many new attributes and features specifically aimed at conquering the main issues affecting tire wear, vehicle rolling resistance, NVH, and more.
THERMAL MANAGEMENT SYSTEMS
EV battery performance and longevity are controlled through the battery management system (BMS) to help support optimum battery performance and life. Service personnel should possess knowledge of how important these systems are and their service requirements. Regular inspections of the thermal management components and fluid levels are important. If you ever find
» Secure regular, deep and semi-deep sockets all on one tray.
» 3-row trays available in 1/2”, 3/8” and 1/4” drive.
» Available as single tray purchase, or in 4 & 6 pack sets.
» All trays are molded from rugged ABS plastic to shrug off grease, chemicals, and other debris, and are built to LAST.
Photo courtesy Scott
a low coolant level condition in a BEV, you need to resist the urge to top off the fluid because there could be an internal coolant loop leak. If this leak goes unchecked this could be very catastrophic for the vehicle. In fact, the large motor found on the early Tesla Model S and X vehicles has a design flaw where a leaking coolant seal within the drive unit can destroy the motor assembly (Figure 2). There are companies (Revolt Systems - revoltsystems.com/teslalarge-drive-unit-ldu-coolant-bypasskit-the-achilles-seal-fix/) out there selling an inexpensive retrofit kit that will eliminate the possibility of this leak from occurring.
Thermal management relies heavily on the refrigeration system as well. This is something that should be inspected and serviced periodically. As mentioned earlier, some manufacturers have a replacement interval for the desiccant which requires a system recovery, evacuation, and recharge. These manufacturers are utilizing heat pump systems (Figure 3) because they can deliver thermal performance at greater efficiencies. Possessing a deep knowledge of the operation of heat pump systems is essential for proper system evaluation.
SOFTWARE AND FIRMWARE UPDATES
Software Defined Vehicle (SDV) is a term you’ve likely heard, and this is how BEVs can improve their operation and performance. Tesla is one manufacturer that has proven how software updates can keep a vehicle’s operation, performance, and presentation fresh. I own a couple of Teslas and my six-year-old Model 3 has the same improved operational features found on current model year vehicles. Additionally, the service diagnostics available to the technician continue to improve and provide the service technician with great support tools all being delivered through the infotainment screen. Keeping the system up-to-date is important because the vehicle will be able to take advantage of the software engineering changes that support improved vehicle operation.
ADAPTING SERVICE FACILITIES
For the most part, many shops already have most of the tooling they need for basic EV maintenance. However, if you are planning to replace battery packs then you’ll likely need additional lifting and support devices. And in addition to the training mentioned earlier, you’ll
Chase out damaged threads without undercutting good threads
Rethreading taps and dies are highly tempered for strength and durability
Taps and dies are hex shaped for use with a socket or wrench
Tools are color-coded for quick visual identification
Figure 4 – Pico Milliohm Meter Tester Photo courtesy of Scott Brown
Figure 5 – Autel EV Diagnostic Kit
Photo courtesy of Scott Brown
likely want to invest in the proper measurement tools such as high voltage insulation testers, a milliohm meter (Figure 4), and scan tools with enhanced EV support such as the Autel EV Diagnostic Kit (Figure 5) which allows you to interrogate a battery pack without it being able to communicate with the vehicle — think sourcing used battery packs and how you can assess a used unit.
MARKET OPPORTUNITIES AND CHALLENGES
In some regions of the country, there is a rapid growth of EVs which presents new business opportunities for automotive service professionals. Expanding services to include BEV maintenance and repair can open new revenue streams. Additionally, the used car market presents challenges such as the condition of the high voltage battery since it is the most significant and most expensive component to replace on BEVs today. Battery assessment is one of the biggest concerns consumers have when it comes to purchasing a used BEV. While some OEMs provide an indicator of battery state-of-health (SOH) through their BMS, the reading is often inaccurate. Companies are working on new tools, equipment, and software in pursuit of generating knowledge on battery assessment. The Autel EV Diagnostic Kit provides a technician with a plethora of tools and battery assessment software for reading BMS data.
ReJoule (rejouleenergy.com) is a company that I have been working with in a pilot testing program where we are assessing battery SOH through a special DC charger which is performing a 10-minute advanced battery health check via a technique called Electrochemical Impedance Spectroscopy (EIS) testing (Figure 6). This EIS test can provide more accurate battery health readings that can then be used to optimize battery maintenance and replacement and provide transparency for used EV transactions. We are running a pilot data collection test by running characterization testing on several dozen popular BEVs to assess battery health.
CONCLUSION
Electric vehicles present challenges and opportunities, but for those who have the right market, it may make sense to gear up and make the transition to support BEVs in your shop.
SCOTT BROWN is an ASE Master Certified L1 Technician and has over 37 years of professional service industry experience. He is an independent shop owner in Southern California and is engaged at various levels within the industry. He has a deep understanding of the challenges technicians experience at the service level and is continuously striving to move the industry forward through education and networking. Brown found Diagnostic Network (diag.net) after 22 years of service at iATN, where he is retired as company president in 2018. SBrown@VehicleServicePros.com
Figure 6 – Starting a ReJoule EIS test on a Tesla Model Y Photo courtesy Scott Brown
A third chance at life
It was like fate when the ad for a 2013 Freightliner M2 fell into the hands of Cornwell distributor John Patterson Jr.
By Elli Carder, Assistant Editor
When Cornwell Quality Tools distributor John Patterson bought his current truck, a 2013 Freightliner M2, it had already had two previous owners in under three years. At the time, Patterson was driving around a 2007 Bush C5500 truck. When the ad went up for the Freightliner, Patterson had just begun considering custom ordering a new truck.
“It was one of those situations where it was just kind of like the right place, right time,” says Patterson.
Equipped with a Cummins diesel engine, Allison transmission, and a Spicer rear end, the Freightliner was too good to pass up.
“My father is a diesel [technician] by trade,” says Patterson. “When I explained all that to him, he said, if I don’t buy it, I’m an idiot.”
CUSTOMIZED TO FIT
Since 2007, Patterson has been on the road in Northwest Baltimore County selling tools. He sells to a variety of places, from mom-and-pop shops to dealerships and even a bus depot.
When looking for his new truck, Patterson wanted to make sure whatever he bought had more room than his previous truck. That, along with more reliability, was exactly what the Freightliner offered.
Typically, the kind of truck Patterson drives only has one shelf for the toolbox opening, so he custom-ordered a second one for additional tool storage and built some of the displays himself.
“I built the bulk of the display on the top shelf myself,” explains Patterson.
He also added a custom cordless tool display for all the Milwaukee tools he carries. The display can hold around 26 tools at a time. Patterson estimates that around 25 percent of his shelf for the whole truck is just Milwaukee tools.
ORGANIZE WITH INTENTION
After working in retail for most of his life, Patterson has a knack for keeping things organized. On his truck, he likes to organize products by their type/category, keeping things like diagnostic or brake servicing tools together.
“Every shelf has an area that specializes in what I sell,” Patterson says. “There [are] advantages to moving stuff around.”
One advantage that Patterson has noticed when he switches the placement of products is that it encourages his customers to look at things that they might not normally go for. If they’ve come to expect their go-to tools to be in one spot, then they’ll only ever go straight to that area.
At 20’, it can be hard to utilize the space to its fullest potential, but Patterson manages to do it well.
SHARING WISDOM AND LOOKING FORWARD
With 18 years as a distributor under his belt, Patterson understands the ins and outs of this industry. He encourages distributors who are looking for a new truck and have an opportunity to purchase one to take that leap and make the upgrade.
“It’s only going to help their business,” explains Patterson. “That payment on a new truck might be scary, but the initial pain will go away.”
When he got the 2013 Freightliner M2, he saw a significant increase in his business just after the first month. More than that, he’s noticed that a customer’s opinion of a distributor can be affected by the state of their truck.
“Customers always want to do business with somebody successful,” Patterson says. “Part of that is having a nicer store to show up to their shop.”
Eager to make improvements to his truck where he can, Patterson plans on rewrapping his truck from an older Cornwell wrap to a newer Cornwell wrap this year.
John
Patterson Baltimore,
MD
Top Left- The truck had all the features Patterson was looking for. Top RightPatterson custom-built many of the display shelves on his truck. Middle LeftChanging the placement of products gives Patterson's customers the chance to see all his inventory. Middle Right- Every shelf has an area that specializes in what Patterson sells Bottom Left- Patterson uses his background in retail to help organize and maintain a clean environment. Bottom RightEventually, Patterson plans on updating the wrap on his truck.
You don’t have to use the tools to sell them
Sometimes not having an automotive background can actually work to your advantage when selling tools.
By Alan Sipe, Contributing Editor
If you read this column regularly you know that I’ve been selling hand tools since 1977 and although I’m mostly retired I still consult companies who are trying to get their products on your truck and in the hands of your customers. In those forty-seven years, I’ve trained and had literally hundreds of salespeople reporting to me at one time or another.
A fact that has always intrigued me is that many of the most successful salespeople I’ve worked with don’t know which end of a screwdriver to use or could care less about how to build or fix anything using the hand tools they sell.
So, let’s dig in and talk a bit about how to succeed as a mobile jobber if you’ve never been a tech and if you too have no idea how to install a water pump or exactly where the water pump is.
USE YOUR LACK OF KNOWLEDGE TO YOUR ADVANTAGE
You’re not the Lone Ranger! There are a good number of mobile jobbers who came from a corporate or another non-technical industry position, wanted to get into their own business, looked into the available franchises, and chose the automobile aftermarket as an opportunity for them to succeed. And with the 2024 Aftermarket Profile saying 84 percent of the shops and technicians buy from a mobile jobber, this industry is a good bet for success.
Surprisingly you can use this lack of knowledge to your advantage. Actually, now that I think of it, any jobber experienced or not may find some of these ideas helpful.
First and foremost, do not adhere to the old adage, “Fake it until you make it.”
It will take about a New York second for an experienced technician to see through your baloney and either call you on it or just not ever buy from you. If you don’t know, don’t pretend you do.
By and large, people want to help, so man-up and ask for it.
If you are really new on the truck, simply start a conversation with the technicians at your stops and explain that you are not a technician, you’re learning the business, and you would really appreciate their help in getting started.
Simple questions like:
• “Could you tell me what tools you recently bought from my predecessor?” I know that if the previous jobber on your route kept good records you may already have the information but ask anyway. The objective here is getting them to talk to you about themselves and their tools.
• “Could you show me some recent tools you purchased from any of the mobile jobbers who call on you?” This too will relax the customer and allow them to brag somewhat about
all the stuff they own. Just like a golfer with new clubs or a hunter with a new rifle people love to tell others how smart or cool they are. Additionally, this will give you a good idea of how locked into the competition this prospect is.
• A really good conversation starter is, “We recently came out with this new XYZ tool (have something new in your hand) could you explain how you might use this?” You will probably already know the answer, but it gets a conversation going.
• “Could you tell me what you look for in your mobile jobbers?”
• “Do you prefer to talk on the truck or here in the shop?”
Anything to get the tech thinking and talking to you is the best first step. And in reality, they most likely really don’t care if you know one end of a vehicle from another.
TRY USING “THE NEW GUY CLOSE”
As a newbie on the truck, you will find yourself giving a presentation that doesn’t go so well. This is the perfect time to use one of my favorite closing techniques…The New Guy Close. You use this closing technique when the demo is done, and the customer has said no. You simply say, with your tail a bit between your legs, “Mr. Prospect, as you know, I am pretty new at this, and I respect that you are not going to buy my whatever. I know this is a good
product, and I know my company sells a lot of them. Could you help me by letting me know how I could improve my presentation skills and what I missed when giving you this presentation so the next time I will do better?”
You will be amazed how most people will open up and let you know
what you did right and where you could improve. And sometimes they will say something like, “I was hoping this product had this capability,” or some other point you missed and you reply … “I can’t believe I missed that feature/ benefit. My product does do that. Now that you know my product will meet
This column is coming out right in the heart of the 2024, highly charged presidential race, and I can’t stress this enough — absolutely nothing good for your business will ever come out of talking politics during a sales call! With about 30 percent of the population committed one way and about 30 percent committed the other way and 40 percent undecided you stand the chance of alienating about 70 percent of your customer base by voicing any political opinion on a sales call. Even if you are a die-hard believer in your candidate there is absolutely no revenue upside in voicing your opinion on a sales call. Even if you’re speaking with a technician who leans the same as you, the technician in the bay next door may go the other way and get PO’d just listening to you.
Simply say “I really don’t like talking about politics at work. Have you seen our new XYZ tool?”
And yes, this includes bumper stickers, political shirts, and hats.
your needs do you want to buy it?”
It really doesn’t matter if you’re a seasoned professional jobber or new on your truck last week. Make your calls, present your products, keep your promises, don’t discount your products, and ask for the order.
Now….Go Sell Something.
ALAN W. SIPE has spent the last 42 years in the basic hand tool industry including positions as president of KNIPEX Tools North America, senior vice president of sales and marketing at Klein Tools, manager of special markets at Stanley Tools, and sales manager at toolbox manufacturer Waterloo Industries. Currently, Sipe is the owner of Toolbox Sales and Consulting, a company specializing in sales strategy, structure, development, and training. alansipe@gmail.com
Photo courtesy of SP Tools USA
DRIVING SALES
Shop equipment & tool storage
Shop equipment & tool storage
Despite their somewhat bulky nature, shop equipment and tool storage products are a must-have item on your truck. Whether it’s a tool cart, fan, or floor jack, it’s never a bad idea to make some room where you can. Trust us, your customers will thank you.
FEATURES NON-SKID RUBBER MATTING
The OTC 20-Ton Truck Loading Ramps are available with a 10” width (No. TR2010) or a 16” width (No. TR2016). Both ramps have a height of 9-1/4” and can service most midto large-sized heavy duty vehicles. A 20-ton lift capacity and durable 5” wheels for raising and recessing the ramps make them capable of handling most semi-trucks and tractor-trailers, while the 16” wide ramps can also service cement trucks, garbage trucks, and other heavy duty vehicles with larger front wheels. Both models include 33” retractable T-handles that make the ramps easy to move and maneuver around the shop.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
UNIVERSAL POWER TOOL RACKS
The Extreme Tools new and improved Extreme Portable Workstation* offers greater tool storage capacity in a more efficient layout. The placement of pegs/ hangers was carefully calculated to accommodate the most popular tool sets so every inch is utilized. The workstation features universal power tool racks and power strips with space to charge batteries; holders for pliers, screwdrivers, ratchets, extensions, etc.; wrench hangers; 1/4”, 3/8” and 1/2” standard, metric, and impact sockets; and more. Available in various colors and sizes including 30”, 36”, standard 41”, and deluxe 41”. *Patent pending.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
MAX AIRFLOW OF 17,820 CFM
The Cool Boss CB-28HV Desert Storm Series is the most powerful model of evaporative cooler in the Cool Boss line, states the company, and it comes equipped with a 28" axial-flow fan with an effective cooling area of 3,915 sq. ft. Designed without a drive belt, it produces less vibration and noise while delivering a smooth, consistent performance. The cooler also features a built-in wireless Bluetooth speaker system and a 4,000 lm LED floodlight, as well as a touchpad and remote control with autotime shutoff.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Lisle has been in business for over 110 years and for over 40 years have been working with individuals on an award or royalty basis. If you have an original tool idea which others may need, we have a procedure to evaluate your idea.
Respond now to request an idea disclosure packet.
P.O. Box 89 • Clarinda, IA 51632-0089 712-542-5101 • Fax 712-542-6591 www.lislecorp.com/about/program
FOUR OPEN SIDES FOR TOOL AND PART STORAGE
The Jeepers Creeper Seat , No. 92202, from Lisle Corporation, features a 2” vinyl-covered pad for comfort and stands at 16-1/4” tall. The creeper has 2” corrosionresistant casters with sealed bearings for easy movement on shop floors. Its powdercoated frame makes it durable and resistant to scratches and other damage that can happen around a shop. It has four open sides for easy access to any stored tools or parts in the bottom section. A stable 19” x 14.5” footprint helps prevent tipping while the creeper is in motion.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
ANTI-ROLL MODULAR STORAGE
The 366-pc Master Mechanics Hand Tool Set with PACKOUT Drawers and Dolly from Milwaukee Tool is a modular storage system with FOUR FLAT sides. The system is anti-roll and wrench-ready, and comes with impact sockets, combination wrenches, locking pliers with TORQUE LOCK, screwdrivers with a high-leverage handle and magnetic tip, hooks, picks, pry bars, and more.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
FEATURES AN INTEGRATED RAMP
The Branick Tire Spreader, No. 5600, is designed to make tire inspections more efficient. An integrated ramp allows for easy loading and unloading of tires. A footoperated lift lets the user raise and lower the cradle to a comfortable working height. Hand controls on both sides allow the operator to have more versatility when working around the machine along with three bidirectional foot-operated controls and variable speed. The tire spreader features an electric motor.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
FEATURES A MAGNETIC BRAKE
The SKF Lincoln 60’ Retractable Power Cord Reel is a high-quality electrical power cord reel with premium features found nowhere else, says the company. The 60’ long heavy-gauge cord is resistant to grease, oil, and weather with three outlets to power a range of needs, including highcurrent drawing equipment. The reel has a unique magnetic brake that aids in a steady, controlled return which provides safety for the user, others around, and work items in the area. The cord retracts smoothly each time and can be safely stored mounted on a wall, ceiling, or work bench. This premium model, with its non-binding return, will not damage the reel as it delivers the high amperage needed in any setting.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
MAXIMUM HEIGHT OF 19-1/4”
INCLUDES LIFETIME PUMP WARRANTY
The Legacy Manufacturing Flexzilla Pro Stationary Air Compressor, No. FXS10V120V1, is a single-phase compressor with a 10hp motor, a 120-gallon tank, and a maximum PSI of 175. It features a low-rpm pump and motor and the company’s Silencer system for noise reduction and suppression. It also comes with a timed water drain, a belt tensioner, a prewired magnetic starter, a six-year warranty for parts, and a lifetime pump warranty.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
INCLUDES HIGH-VISIBILITY BUTTONS
The Tech-Life Micro Magnet, No. TL8BM-00, is a small, powerful magnetic speaker tailored for the shop environment. Building on the previous model, this new version includes USB-C charging, high-visibility buttons, and powerful magnets on its base, allowing it to attach to any magnetic surface. As part of the Tech-Life Multi-Link family, it can be wirelessly paired with up to 100 other Tech-Life speakers. Available exclusively to mobile tool dealers.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
The OEMTOOLS 2-1/2-Ton Aluminum/ Steel Hybrid Floor Jack, No. 24869, features an aluminum construction and steel frame that provides the benefit of strength within a lightweight chassis weighing only 58.2 lbs. With a 3-1/2” minimum and 19-1/4” maximum height, this floor jack is ideal for sports cars as well as SUVs and pick-up trucks. Nylon casters protect sealed floors and dealer showrooms. The 4.3” saddle with a jack support pad and foam handle cover prevents damage to the vehicle. The jack has undergone rigorous safety testing, as outlined by the ASME PASE-2014 Safety Standard for Portable Automotive Service Equipment.
For more information, click on “PD e-inquiry” at VehicleServicePros.com
Routing the storm
Getting people’s attention is a standard part of sales, but for this Mac Tools distributor, it means a whole lot more than that.
By Griffin Matis, Associate Editor
With over 30 years of experience in the tool industry, Mac Tools distributor Robert Tolbert has driven more roads and routes than most people can imagine. His career has brought him across the country under a number of different flags, but he’s happy to call both Louisiana and Mac Tools his home.
His route takes him to a variety of stops across the southern states. “I’ve got farmers, I’ve got local independents, I’ve got dealerships,” Tolbert says. “And I get way out in the cornfields and all the way into traditional truck stops, so I see a little bit of everything.
“It’s a wonderful life, and it’s not a business, it’s not a job, it’s a lifestyle,” he says. “And with how I’ve chosen to do it, I’m always loud about anything I do.”
ALL THE BUZZ
True to his word, he’s never hard to spot. When he’s at one of his stops, his truck is lit up and blaring music. He’s never been shy with promotions either, giving everyone who steps on the truck a raffle ticket.
“I’ve got customers bringing their wives and their children getting free tickets,” he explains. “I said, ‘Well, that’s just more chance to win!’ ... and heck, they’re bringing the supervisors and managers and owners ... that have never been to my truck, but they’re coming to get a ticket because it’s all the buzz.”
Still, Tolbert's even easier to see than his truck. He’s been wearing pink every day of the year. Each day brings a new piece of pink and a new post on his Facebook celebrating it. It all started a few years ago in October, Breast Cancer Awareness Month, when he did 31 interviews with people with breast cancer about their stories.
“I got an education, a fast one ... so that started my fire to keep doing something with breast cancer,” he explains.
This year, he thought, “I’m just going to wear something pink.” He threw on a pink jacket and shared a photo as the first of many posts. Since people with breast cancer are dealing with it every day, he’d wear pink every day to send them a message of support and recognize their journey.
STOPPING THE STORM
By now, his customers have come to expect a new look every time he stops by. His bold outfits are proof of how genuine a connection he feels with his customers.
“It’s just having relationships like that that go far and beyond your regular technicians,” he explains. “Heck, I’ve got more women right now owing me money on my tool truck because of this pink thing because they feel just as important now because I don’t leave them out.”
That’s also why the more outrageous the outfit, the more at home Tolbert feels in it in public.
“Everybody’s got a storm in their life, and if I can get two minutes of that person’s time ... and [my outfit] makes him stop and think and laugh or smile or come up to me and say something, I stopped that storm in their life for a minimum of two minutes while we’re talking.
“And if I can do that every day of my life, I can go to bed just absolutely loving life,” he says. “It’s something that this job and this franchise and being in this business for yourself allows me to do.”
FUN FACTS:
Something you never leave home without Pink socks
Favorite place you’ve traveled “About 10,000 feet up, and then I jump out of a perfectly good airplane.”
Most random thing you sell Handcuff key
From suits to scrubs, Tolbert has it in pink. Photo courtesy of Robert Tolbert
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