Professional Distributor – June 2024

COVER STORY

18 Safety from head to toe

From back pain to hand injuries, technicians face a variety of dangers in the shop that the right equipment could solve — if you know how to sell it.

PRODUCTS

6 Sneak Peek

Brand new products from OEMTOOLS, Ledlenser, DeWalt, and more.

12 Most Wanted

The top requested products from technicians and shop owners, based on inquiries from PTEN magazine.

14 In Focus

Taking a closer look at products from Mastercool, Tool Aid, Evergrade, and Coast.

EVENT WRAP-UP:

The Napa Auto Care Vendor Partner Summit recognized several award-winners.

VEHICLESERVICEPROS.COM/55038096

DEPARTMENTS

4 Editor’s Note

Incorporating social media into your tool business.

24 Diagnostic Tech

Scott Brown breaks down the fundamentals and tools used in electrical circuit testing.

42 Tales from the Road

This Cornwell distributor knows just how far the right attitude can get someone.

34 Show Me Your Truck

Kevin Richardt, Independent 36 Go Sell Something

Alan Sipe explains how to break through the repetitiveness and monotony you sometimes face at work.

38 Driving Sales

Products that will help your bottom line.

TOOL REVIEW:

John Baumgardt reviews the Lokithor Car Battery Jumper Charger, No. J402. VEHICLESERVICEPROS.COM/55019660

ARTICLE:

Research from IMR about independent shops and their service exposure to BEV and HEV vehicles.

VEHICLESERVICEPROS.COM/55001538

Nick Morello, independent

EMILY MARKHAM EDITOR Emily@ VehicleServicePros.com

Incorporating social media into your tool business

Some distributors have had major success using social media to expand their business.

TikTok, Instagram, and Facebook are a few of the most popular social media platforms people are using today. According to Statista, in 2023, people spent an average of 151 minutes a day on social media, and unsurprisingly small business owners are taking advantage of that.

As mobile tool distributors, you spend much of your time communicating face-to-face with your customers. However, there are some distributors who’ve branched into the world of social media. For some, social media is just a way to communicate. I’ve spoken with many distributors who’ve noted that if they’re running late or can’t make it to a stop for that they’ll post to Facebook to give their customers a heads-up about what’s going on.

For distributors like Cameron Meyer, Ron Davitt, and Nick Morello though, the three use social media not only as a means to communicate with their customers but to reach a larger customer base and sell more tools.

Meyer, a Mac Tools distributor, likes to use Snapchat to post tools he takes in on trade and notes that they’re usually gone before he hits his next stop. In

Cornwell distributor Davitt’s case, he estimates that a third of all his sales come from social media campaigns.

“I have a thing called Cornwell Corner on Saturday morning,” Davitt says. “Throughout the week if I see a guy’s using a tool in a way that I hadn’t seen before or was pretty cool, I’ll video, I’ll photograph it, I’ll put it up on my closed group, and next thing I know, I have three guys saying, ‘Well, I want that tool.’ So, I just sold three tools without even going to their shop.”

Morello, an independent distributor, notes that he jumped on the social media bandwagon early on.

“I started a Facebook group about 10-12 years ago,” Morello says. “I have 208,000 people on my Facebook page.”

And with his social media presence, Morello notes that his business has significantly improved.

Though you may not reach the same level of success as these three distributors, wouldn’t it be nice to let social media do some of the work for you? Whether you just post about that sale you’re having on your truck or the newest tools you have in stock, it could be a simple way to make an extra sale.

Published by Endeavor Business Media, LLC

30 Burton Hills Blvd, Ste 185 Nashville, TN 37215 800-547-7377

Printed in the U.S. Volume 32, Number 4; June 2024

VP/GROUP PUBLISHER, ENDEAVOR VEHICLE REPAIR GROUP Chris Messer 651-206-3168 CMesser@EndeavorB2B.com

EDITOR Emily Markham 920-234-6359 Emily@VehicleServicePros.com

ASSOCIATE EDITOR Griffin Matis 417-612-9564 Griffin@VehicleServicePros.com

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ART DIRECTOR Tim Schafer

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2024 Endeavor Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopies, recordings, or any information storage or retrieval system without permission from the publisher. Endeavor Business Media, LLC does not assume and hereby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident, or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions by the authors of said articles.

RATCHETING WRENCH SETS DOUBLE FLEX

K-Tool International 120 Tooth Metric Double Box Flex Ratcheting Wrench Sets

+ This K-Tool vw product comes with a patented 120 tooth design, excellent for tight working spaces

+ Innovative internal gear mechanism and spherical profile (Spline Plus) makes this one of the best performing ratcheting wrenches available

+ Extra long, flexible and reversible making it the most versatile set of ratcheting wrenches on the market

+ Raised box end gear provides more surface contact and access to recessed fasteners

+ The 180° rotating head on both ends of the wrench for easy use at any angle

KTIXDDBM5120S

5 Piece 120 Tooth Double Flex Ratcheting Wrench Set

Sizes Included: 8 x 10mm, 12 x 14mm, 13 x 15mm, 16 x 18mm, and 17 x 19mm

KTIXDDBM2120S

2 Piece 120 Tooth Double Flex Ratcheting Wrench Set

Sizes Included: 21 x 22mm and 24 x 25mm

KTIXDDBM4

2 Piece 90 Tooth Double Flex Ratcheting Wrench Set

Sizes Included: 21 x 22mm and 24 x 25mm

KTIXDDBM10

5 Piece 90 Tooth Double Flex Ratcheting Wrench Set

Sizes Included: 8 x 10mm, 12 x 14mm, 13 x 15mm, 16 x 18mm, and 17 x 19mm

K-Tool International — Quality Within Reach Innovative, high-quality products at a price you can afford.

Ask your tool and equipment dealer about our reliable shop products.

SNEAK PEEK

Welcome to Sneak Peek!

This section features recently introduced automotive tools and equipment. See new products even before automotive technicians read about them in PTEN magazine.

41610 WORKS ON SHEPPARD M110 STEERING GEARS

The Pitman Arm Pullers , Nos. 41450, 41490, and 41610, from Lisle Corporation, are designed to help prevent damage that can be caused by other removal methods. The 41450 works on pitman arms on medium duty trucks and other vehicles with pitman arms held on with a nut. The 41610 works on Sheppard M110 steering gears found on many Class 6-8 vehicles. The 41490 works on Sheppard M100 steering gears found on many Class 6-8 vehicles. The arm pullers are intended for impact use.  For more information, click on “PD e-inquiry” at VehicleServicePros.com

COMPATIBLE WITH ANY SMARTPHONE

The CTA Tools Recording Cable, No. 8094, enables technicians to listen and replay the noise from a wireless electric stethoscope on any smartphone. Designed to integrate with a Wireless ChassisEAR or other stethoscope diagnostic recording device, it offers seamless diagnostic data transfer for both Android and iOS. Users can record and play back the sounds their stethoscope picks up in real time, making this cable useful for consulting with other technicians and managers and demonstrating issues or proof of repair to customers. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FULLY CHARGED IN TWO AND HALF HOURS

The Observer Tools Headlamp, No. OBSHL350, is designed for ease of use and comfort. The headlamp features variable light intensity with a side dial that allows users to select the exact light intensity they need as well as a top power button that can be used for 100 percent power, 50 percent power, and off. Additionally, the light has a motion sensor for handsfree use. Users just wave twice to turn the headlamp on and off. The motion sensor can be activated or deactivated with a single click. Other features include 450 lm on high with a 500’ beam distance; silicon strips and four hardhat clips; a rechargeable battery; and impact-, water-, and dust-resistance. The battery lasts for 3.5 hours at 450 lm, six hours at 200 lm, 12 hours at 100 lm, and 20 hours at 60 lm. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

OFFERS 3-DEGREE SWING ARC

The 3-pc 1/4”, 3/8”, and 1/2” Drive 120XP Full Polish Teardrop Ratchet Set , No. 81206XP, from GEARWRENCH is equipped with two double-stacked 60-tooth pawls. Each ratchet offers 120 positions and a 3-degree swing arc, enabling swift turns even in tight spaces. The double-stacked pawls ensure extra strength as they engage the 60-tooth gear. The ergonomically contoured handles provide additional leverage, comfort, and control. The compact head design on each ratchet allows for access in tight spaces, while the enclosed head design helps provide resistance to dirt infiltration. The on/off markings on the head allow for quick identification. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

BACKED BY LIMITED LIFETIME WARRANTY

The Flare Nut Socket Sets, available in a 10-piece metric set (No. D010028) and a 7-piece SAE set (No. D010029), from Dynamic Tools are ideal for hydraulic, fuel, air, and brake line applications. The sets both offer traditional flare nut wrench and crowfoot functionality. A 200-degree folding head allows for increased access even in tight spaces, while a high-polish chrome finish ensures that the set is easy to clean and resistant to corrosion. The SAE set ranges from 3/8” to 3/4”, while the metric set ranges from 10mm to 19mm. Both sets are backed by a limited lifetime warranty. 

For more information, click on “PD e-inquiry” at

COMPATIBLE WITH VARIETY OF SLIDE HAMMERS

The Cold Adhesive Glue Pad Kit , No. DF-CGS72, from Dent Fix Equipment comes with 50g of Mammoth Tar Cold Glue, four aluminum pulling tabs, and a 4-pc PDR-style adapter set for the tabs. For technicians who already have a slide hammer (sold separately) and are interested in glue pull repair, this kit enables users to effectively move large amounts of metal without damaging a car’s finish. The adhesive doesn’t require an applicator or special storage and can be reused for up to a year with proper cleaning. With four uniquely sized pulling tabs, this kit can be used with a variety of slide hammers in multiple situations. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

DELIVERS UP TO 2,000 LM

The BearTrap 360 from Streamlight is a multi-function, rechargeable work light that features both a 360-degree horizontally rotating and a 270-degree vertically pivoting body. Additional features include a spring-loaded clamp design, integrated magnets, and a wire handle with a rubber sleeve for easy grip. There are six output modes, including three spot and three flood settings. The flood mode covers work areas with soft light ranging from 2,000 lm on high with a 2.5-hour run-time, and 575 lm on low with an 8.75-hour runtime. The light uses a 7.26V, 5,200 mAh lithium-ion battery that can be recharged in 5.5 hours. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

BLACK OXIDE FINISH PREVENTS CORROSION

The 36” Dominator Pro Pry Bars, Nos. 14117GN and 141170R, from Mayhew Tools feature a hardened and tempered alloy steel shaft that runs from the cutting edge through the handle to deliver maximum durability and prying power. The capped end allows for striking without damaging the handle and serves as a shock absorber, reducing hand fatigue. Patented linear ribs around the neck ensure maximum transfer of torque, while the patented axial ribs assure a slip-free grip. The user’s hand naturally fits into the contour of the tri-lobular designed handle, and the rounded ends give additional comfort. A black oxide finish prevents corrosion and reinforces durability. The pry bars come in green or orange handles. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES 2,000 LBS OF PULL FORCE

The 3/16” Air Hydraulic Riveter, No. 6410, from AIRCAT features 2,000 lbs of pull force and is designed to handle both 5/32” and 3/16” steel and aluminum structural rivets as well as 3/16” Monobolts. This tool is designed for continuous use and features a convenient on/off switch for AIRCAT’s patented mandrel vacuum collection system. The removable collection bottle can also be quickly emptied. Tips included are 5/32”, 3/16”, and 3/16” Monobolt. The riveter has a 7/8” stroke length, a comfortable trigger design, and an over-mold composite grip design for added comfort. A built-in silence system reduces noise, and the swivel air inlet provides better maneuverability. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

TEXTURED SURFACE FOR INCREASED GRIP

Eco-Grip Biodegradable Nitrile Gloves from Eppco Enterprises, Inc., are commercial-strength disposable gloves designed to give users more grip in both wet and dry environments thanks to a patented raised texture surface. Free from any powder or latex, Eco-Grip gloves are more durable than traditional disposable gloves and break down in landfills far faster. With a 7mm thickness and 9” length, the gloves are available in medium, large, XL, and XXL.  For more information, click on “PD e-inquiry” at VehicleServicePros.com

TRIPLE-STITCHED HIGH-WEAR ZONES

The FreeFlex Unlined Bib Overalls, No. M850, from Milwaukee Tool, feature four-way stretch fabric and a custom crotch gusset for comfort and durability, especially while kneeling and crouching. Developed in collaboration with feedback from trade workers and job site research, these overalls have triple-stitched high-wear zones covering the legs and back, nine reinforced and tear-resistant pockets, built-in-knee pad inserts, and utility and hammer loops. The lightweight fabrics and adjustable shoulder straps make these overalls ideal for yearround use. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

BREAKS DOWN EASILY FOR STORAGE

The Tire Wrench Support Stand , No. 967, from Thexton is a steel support stand that includes multiple support points, ensuring alignment. The stand is 29.5” and is designed to provide clearance for various vehicles, from cars to heavy duty trucks. This stand is an aid in a technician’s arsenal for basic application to working on harmonic balancers. The stand’s construction allows for users to break it down for easy storage. Additionally, the stand accepts wrenches or extensions up to 1-1/4” in diameter.  For more information, click on “PD e-inquiry” at VehicleServicePros.com

COMES IN RED, GREEN, OR ORANGE

The 3-pc Strikable Prying Screwdriver Sets, Nos. SDPD3R, SDPD3G, and SDPD3O, from Mac Tools are designed for use on brake calipers, wheel caps, drive shafts, and drum brakes for precise and effective work in maintenance and repair. The bimaterial handle is designed for comfort and grip, while the hardened and tempered alloy steel bar increases prying power. A steel-reinforced handle with a metal cap helps with striking durability. The set includes sizes 3/16” by 4”, 1/4” by 5”, and 5/16” by 6”. Sets are available in red, green, or orange. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES J2534 PASSTHRU CAPABILITY

The Zenith Z7 from EZDS is a diagnostic scanner that features OE level functionality, as well as ADAS functionality and access to security gateways for FCA, Nissan, Ford, and Hyundai vehicles. With built-in J2534 Pass-Thru capability, along with support for DoIP, CAN FD, and topology scan, it is designed to be an all-in-one solution for diagnostics. Additionally, the scanner has bidirectional communication with 24V commercial trucks and inclusive remote diagnostic support. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

USES A SOLAR-POWERED WIRELESS DISPLAY

The Schrader TPMS Solutions TPMS Retrofit Kit, No. SCHRFK4S, is designed for vehicles built before 2008 without a factory-installed TPMS. With a dash-mounted receiver/display and four wheel-mounted transmitters, the kit enables real-time pressure and temperature monitoring of all four tires as well as a spare if a fifth sensor is bought separately. The solar-powered wireless display keeps users informed of each tire’s status and warns users of underinflation of 25 percent or more. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

POLISHED CHROME VANADIUM FINISH

The 144-pc 1/4” and 3/8” Drive Tool Set, No. DWMT45436, from DeWalt, includes a variety of sockets, extensions, adapters, universal joints, and ratchets. DirectTorque technology helps to prevent the rounding of fasteners and provides a better grip for the user. The set features a polished chrome vanadium finish and includes two 72-tooth ratchets which allow for a 5-degree arc swing for maneuverability in restricted areas. Hand-stamped markings allow for the identification of sizes. A foam tray houses the set for easy transportation and toolbox insertion. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

ENSURES CHEMICAL STABILITY

The Jump Starter with LiFePO4 Battery, No. JA2500, from Lokithor is designed for longevity and safety. With over 2,000 cycles of 100 percent depth of discharge, its LiFePO4 technology is engineered to surpass traditional batteries. Crafted from safe materials, the JA2500 ensures chemical stability, minimizing the risk of thermal runaway and overheating. The JA2500 has a peak current of 2,500A and serves as a versatile companion with USB charging and a 300 lm LED flashlight for added convenience. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

LARGE TOUCHSCREEN DISPLAY

The Vividia T-200 Pocket-Sized Thermal Imaging Camera from Oasis Scientific comes equipped with a 3.2” touchscreen and 256 x 192 infrared camera for high precision real-time thermal imaging. Compatible with PC, iPhone, iPad, and Android devices, a built-in Wi-Fi duplicate display makes viewing the imaging easy for customers or other technicians. The device’s lightweight and compact construction makes it convenient for carrying and use. It has a thermal sensitivity of 0.07 degrees C and can measure temperatures ranging from -4 to 1022 degrees F (-20 to 550 degrees C). 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

ACTIVATE & RELEARN

ALL KNOWN TPMS SENSORS, INCLUDING TESLA BLE AND NEW AUTEL BLE

MX-SENSOR BLE

MX-SENSOR 1-SENSOR

AUTEL ACADEMY TECHNICAL TRAINING ONE

ALL SYSTEMS DIAGNOSTICS

BI-DIRECTIONAL ACTIVE TESTS PRE/POST-SCAN REPORTS

CLOUD-BASED REPORT SHARING

FEATURES A FIVE-STEP TUNABLE WHITE LIGHT

The Ledlenser AF4R Work Area Light delivers up to 2,000 lm, offers five brightness levels, and five-step tunable white light. With the Multi-Concentrated Light technology, the area light provides efficient directed light, maximum illuminance, and reduced glaring. Designed with hybrid power users can use either the rechargeable battery or opt to plug-in with AC power. The light is protected from dust and water at an IP67 rating and offers flexible mounting options such as the foldable stand, magnet, or hook. At 2,000 lm the light has a runtime of two hours while at 200 lm the light has a runtime of 20 hours. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES 8” LCD COLOR DISPLAY

The Phoenix Lite 3 from TOPDON is a compact diagnostic scanner designed for automotive professionals and repair shops. It features an 8” LCD color display with a 4-core processor that runs on Android 10.0. Its precision topology mapping enables swift problem localization and isolation. The Phoenix Lite 3 offers comprehensive coverage of 35 maintenance services to cover tasks such as oil, EBP, and suspension resets, as well as specialized functions including add/replace key fobs, battery sensor module learning, and tire pressure sensor learning. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

INDUSTRIAL-GRADE MOTOR OPERATES AT 9,000 RPMS

The SUNEX Tools 1/4” Air Body Saw is designed to meet high-speed metal cutting requirements, ensuring precision and efficiency in working with body and sheet metal. With its 8” length and 1.390lb weight, the tool provides easy access to tight work areas, as well as seamlessly cuts through 2mm mild steel with precision and consistency. The saw features an industrialgrade motor operating at 9,000 RPMs, variable speed safety throttle, a comfortable rubber grip to reduce hand fatigue and insulate against the cold, and a metal blade guard. The rear exhaust directs air away from the work area, maintaining a clear line of sight and ensuring a tidy workspace. The set includes three air saw blades, featuring both 24- and 32-tooth saw blades. Comes with a one-year warranty. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

INCLUDES 16 UNIQUE ALIGNMENT AID SIZES

The Clutch Alignment Tool Set, No. 2420, from OTC Tools comes with a shaft and eight adapters to create 16 unique alignment aid sizes. The set works on most foreign and domestic passenger cars and trucks. The set includes a clutch plate aligning cone with a 1-1/8” maximum diameter taper. Tapered cone pilot bearing adapters fit into a clutch hole to properly align a clutch plate. This set is designed to help properly align single-use disc clutches. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES 2-GAUGE JUMPER CABLES

The 12V/24V 4400 Peak Amp Portable Jump Starter & Power Supply, No. DSR166, from Schumacher Electric features an internal charger that provides 4,400 peak amps, with two internal highoutput AGM batteries that deliver 525 cold cranking amps for 12V systems, and 350A 24V systems. The full jump pack includes an easy-to-use digital display to check battery percentage, 2-gauge jumper cables, an on/off switch, and reverse hook-up warnings for when a battery is connected incorrectly. Each jump starter also functions as a portable power source with a 12V DC power outlet and a 2.1A USB port to charge and run mobile phones, tablets, or other accessories. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

IDEAL FOR GERMANMANUFACTURED VEHICLES

The Matco Tools 8-pc 1/4” Drive Stubby Universal Triple Square Bit Socket Set, No. SAUQSM8, utilizes a stubby universal joint design and 1.5” overall length for each bit to allow them to easily navigate awkward work areas and fit in tight spaces in dashboards, door panels, and trims. The assortment of XZN Triple Square drivers come in sizes 4M, 5M, 6M, 7M, 8M, 9M, 10M, and 12M, making this set especially handy for work on German-manufactured vehicles. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

MOST WANTED

Do YOU stock it?

The following products are among the most requested tools and equipment from recent issues of PD 's sister publication, PTEN. Perhaps you've already received requests about some of these items. Take a closer look at stocking them.

A Easy to steer around the shop

The Electric Brake Bleeder from Car Certified Tools is available with a 2.5 or a 4.0 gallon tank. It features an automatic low fluid level shut off to prevent air bubbles, instantly depressurizes when switched off, and has an adjustable pressure regulator from 0 to 50 psi. The Electric Brake Bleeder is easy to steer around the shop and comes with a 10’ pressure hose. Requires one man operation.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

D Performs automated load test

The Battery Charger and Analyzer, No. 6021AGM, from Associated Equipment is designed to provide 6V, 12V, and 24V charging capabilities for vehicle batteries including AGM and EFB. The charger also has a manual mode with the ability to adjust the time up to 180 minutes, safety features, as well as safe start and auto restart in the AGM setting. Additionally, the charger performs an automated load test and automatic surface charge removal and will notify the user if the battery is out of the parameters for conducting the load test.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

A B C E D

B Increased vehicle coverage

The Akebono Brake Corporation Proact Ultra-Premium Disc Brake Pad Kit adds front and rear brake coverage for a variety of Buick, Cadillac, Chevrolet, GMC, Jeep, RAM and Toyota vehicles in the ProACT Ultra-Premium Disc Brake Pad line; ACT1852, ACT1896, and ACT2169. ACT2172 kits also include p remium 301 stainless steel abutment hardware.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

C Push-pull system to set torque

The Beta Tools Zero-Reset Torque Wrench, No. 666, is designed to eliminate the need for manual reset to zero. Thanks to upgraded components, the torque wrench no longer has to be brought back to the minimum setting at the end of each operation cycle. The torque wrench features a bi-material ergonomic handle that is resistant to oil, fuel, and industrial fluids, a double graduation scale that offers high-visibility and easy-to-select settings, and a push-pull system for torque locking. Torque is simply set by rotating the handle to the required setting position. Additionally, it has a torque accuracy of ± 3 percent and its click mechanism can be perceived by hearing and touch.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

E Allows for easier installation and removal

The ARES 3-pc Spring Loaded Universal Joint Magnetic Spark Plug Socket Set, No. 11080, includes three 3/8” drive magnetic spark plugs in 14mm, 9/16”, and 5/8” sizes. Constructed of highquality chrome vanadium material with a polished chrome plated finish for rust and corrosion resistance, each spark plug socket features a spring-loaded universal joint design that prevents the joint from becoming loose and falling to the side. This design allows for easier placement of sockets on spark plugs that are hard to reach, and the interior magnets retain and protect spark plugs for easier installation and removal.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

F Has a capacity to handle 1.5L of fluid

The Mityvac Fluid Extractor, No. MVA6853, extracts or dispenses fluids quickly and cleanly with a simple-to-use manual syringetype tool. It has the capacity to handle 1.5L of fluid and its integrated valve system is designed for diesel and gasoline without eroding the gaskets. The compact, streamlined design allows easy access into tight spaces, under the hood, or in areas of limited access. It’s easy to clean and its connections are compatible with other Mityvac fuel system connections.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

G Designed with a spring tension

The OEMTOOLS Brake Caliper Piston Rewind Tool Set, No. 35058, is designed with a spring tension and built-in retainer plate to streamline installation into one smooth step. This tool includes the standard 2-pin adapter, as well as a 3/8” drive 2- and 3-pin universal adapter. The removable T-handle can be repositioned mid-process without the risk of slipping out of its housing, allowing the user to adjust to maintain a secure grip on the rewind tool. The spring-loaded thrust bolt eliminates the need to have separate tools for clockwise and counterclockwise rear brake caliper piston rotation jobs.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

H Enables fast and clean cutting action

The AIRCAT Engraving Pen, No. 6335, features a carbide stylus and a 1/8” stroke piston design for consistent and trouble-free operation. The 13,000 bpm enables fast and clean cutting action while the sleek low-weight housing design provides added comfort. The tool weighs just 3.3 lbs and measures 6.3” in length. Additionally, the tool’s flexible 4’ air inlet hose and exhaust deflector provide added maneuverability and comfort and its variable speed twist on/off throttle design allows the user to control both the tool’s operation and output. It offers a quiet operation at 86 dBa.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

I Features all metal construction adapters

The CTA Manufacturing Pro Series Brake Bleeder Adapters and Tank, No. 1275, features all metal construction adapters for servicing many types of vehicles, including Toyota, Lexus, Hyundai, and more. Each adapter is equipped with standard European (Nitto) fittings, but also includes a standard national (Melton) fitting adapter for use with other pressurizing components. The Pressure Bleeder Tank includes a built-in pressure gauge and a 10’ hose with a (Nitto) quick-disconnect coupler for long reach. The kit includes the 11-pc Brake Bleeding Adapter Pro Series, No. 3930, and the Pressure Brake Bleeder Tank, No. 7015.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

J Keeps tools firmly in place

The SUNEX Tools 8” x 10” Flexible Magnetic Mat, No. SXMAGMAT, is engineered with a grid pattern of high-power rare earth magnets capable of holding tools and parts, providing easy organization within the engine bay, lift posts, or toolbox. The compact pad features a weight capacity of 40 lbs and a flexible design that is non-marring and fluid-resistant. Its PVC outer layer ensures a secure grip while protecting surfaces from scratches and shop fluids. Designed for versatility, this magnetic mat keeps tools firmly in place during movement, accommodating various automotive applications with ease.

For more information, click on “PD e-inquiry” on VehicleServicePros.com

MASTERCOOL COMMANDER2100

The COMMANDER2100 features a 10” color touchscreen command center.

APPLICATION

The Mastercool COMMANDER2100 offers easy navigation through detailed function screens with the 10” color touchscreen command center. Through the expansion of internal plumbing and reduction of restrictions, Mastercool has made improvements in recovery and charge times. These units will recover 98.5 percent of the refrigerant which exceeds the SAE standards for purity.

MANUFACTURING SPECS

The COMMANDER2100 features a R134a vehicle refrigerant database, two filters to ensure refrigerant purity and moisture removal, and a 6 CFM vacuum pump. The internal recovery cylinder is 30 lbs and refillable. Additionally, the machine comes with 96" hoses, a hermetically sealed compressor, an integrated cylinder temperature sensor, and a cylinder heater.

FEATURES AND BENEFITS

• Automatic and manual procedures

• Refrigerant database

• Automatic and programmable vacuum leak test

• Auto oil discharge, auto/manual air purge, auto filter and full tank alarm, auto oil injection

• Cylinder heater

• 6 cfm vacuum pump

• Wi-Fi capable and offers multiple languages

• On-board unit conversion calculator and automatic self-diagnostic check

• Large analog gauges and a cabinet designed for increased airflow

• Hard-wired power cord, solid durable wheels with locking casters, and hose coupler storage

• Multi-colored LED status bar

• Features a Mastercool dust cover

SELLING POINTS

• SAE 2788 certified for R134a

• 10” color touchscreen command center

• Included comprehensive database

• Thermal printer and email capabilities

STORAGE AND DISPLAY

Shipped on an individual pallet, and packaged in a reinforced heavy duty corrugated cardboard box for maximum protection.

TOOL AID

In-Line Wire Stripper

Automatically adjusts to strip 8-30 AWG PVC insulated wire.

APPLICATION

This is a wire stripper for repair and maintenance of electrical systems.

ORIGIN

This was developed to strip wire so new terminals could be attached.

STORAGE AND DISPLAY

Each In-Line Wire Stripper is shipped individually.

FEATURES AND BENEFITS

• Automatically adjusts to strip 8-30 AWG PVC insulated wire.

• Offers a built-in cutter for 10-30 AWG PVC insulated wire.

• Features a pressure adjustment slide for fine-tuning.

• The adjustable strip length guide can be used for quick, repeat stripping.

• The in-line style allows use in tight and recessed areas.

MANUFACTURING SPECS

The tool weighs 0.45 lbs and is made in Taiwan. The strip range is from 8-30 AWG PVC insulated wire and the cut range is from 10-30 AWG PVC insulated wire.

EVERGRADE

Cordless Sander Kits

The tool offers the performance of a pneumatic sander without the need for an air line.

APPLICATION

The Evergrade Cordless Sander Kit comes with a 3/16” o set (No. EVK-316K) or with a 3/32” o set (No. EVK-332K). The sanders can be used in any situation where a pneumatic sander would be used.

ORIGIN

Evergrade sanders are the result of four years of research and development and over 35 years of experience with using, designing, and promoting pneumatic sanders.

To watch a video demonstration of this product, visit: VehicleServicePros.com/55039409

SELLING POINTS

MANUFACTURING SPECS

• Motor power: 180W

• Torque: 0.25Nm (average per gear)

• 5,000-10,000 rpm

• 16V lithium-ion battery pack

• 2.65 lb weight including battery

• Made with reinforced nylon, rubber, and zinc alloy

FEATURES AND BENEFITS

Evergrade sanders come with all of the convenience of battery power and all of the performance of pneumatic tools while eliminating the need to be tethered to a power source. When combined with the optional vacuum kit, they can operate as a self-generating vacuum sander or be connected to a vacuum system.

• It has the performance of a pneumatic sander without the need for an air line.

• The sander has super-low vibration and noise levels for user comfort.

• It has a variable speed setting up to 10,000 rpm.

• The 3/16” offset is ideal for aggressive sanding, while the 3/32” offset can be used for finish sanding.

STORAGE AND DISPLAY

Shipped in a high-quality, impact-resistant storage case, there are two storage cases in a master carton. Each case is easily displayed and carried into the shop for demonstrations.

COAST Slayer Flashlight

The Slayer flashlight from Coast features a dual-optic system with five modes.

APPLICATION

With red light or laser, the Slayer flashlight from Coast makes discussing repairs or locating issues easy in low-light or hard-toreach spaces.

ORIGIN

The Slayer was designed to be an easy-tocarry everyday product, something that can easily slide in and out of a pocket.

SELLING POINTS

• Rechargeable

• Waterproof

• Slim, EDC-style design

• High lumen output (1,150 lm)

• Red light or laser options

FEATURES AND BENEFITS

• The rechargeable and waterproof Slayer flashlight is easy to carry as a daily tool.

• The all-aluminum frame’s flat rectangular shape slides easily in and out of pockets and secures in place with a removable metal clip when tucked away.

• Featuring a dual-optic system, the flood and spot beams cycle through five modes — medium flood, high flood, spot, low flood, and Turbo — with a button click.

• Users can set their go-to light mode using the Coast Memory Mode function by holding the rear switch down until the light flashes. Once set, Memory Mode allows users to jump straight to that beam selection when they press the rear switch.

• On lower power, the light can run up to 11 hours. On Turbo, the Slayer peaks at 1,150 lm with a beam length of 130m (426’).

• During use, the charge level indicator ensures users always know when to plug in — the integrated Zithion rechargeable battery powers back up fast via the USB-C port in just two hours.

• Constructed of top-grade materials, the Slayer is rated IP67 dust resistant, waterproof, and backed by the Coast lifetime warranty.

MANUFACTURING SPECS

Designed in Portland, Oregon, and manufactured in China, the Slayer weighs 0.45 lbs and is capable of producing up to 1,150 lm at its highest output.

STORAGE AND DISPLAY

Contact Coast to learn more.

or contact consumer.help @coastportland.com.

has seen a number of workrelated injuries in his customer-base throughout the years, all easily prevented by the proper

Morello

safety gear.

Photo courtesy of Nick Morello

SAFETY FROM head to toe

Safety gear comes in many shapes and sizes, but all have a place in a technician’s shop.

By Elli Carder, Assistant Editor

No matter what kind of repairs a shop performs, all technicians should be taking the proper precautions before jumping in to any job. From a technician’s head to their toes–literally–safety gear has a place in every facet of an automotive shop.

“As a technician,” says Courtney Bedoya, marketing manager at Steel Blue. “You never know what’s going to come across your path everyday. [Since] you don’t know, it’s hard to plan.”

To anticipate your customers’ needs and plan for them, you’ll need to have a good understanding of your customer base and what their shop deals with regularly. As well as this, you’ll need to know specific features and capabilities of protective gear, along with their limitations, to make the proper safety recommendations.

KEEP YOUR TECHS SAFE

Nick Morello, an independent distributor based out of Totowa, New Jersey, knows first-hand the

importance of safety gear. Morello has been in the game for almost 40 years, selling tools and equipment for technicians in his area and even nationwide thanks to the online portion of his business. When he was 18, his family sold their trucking company. At the time, Morello had dropped out of high school and was looking for a job, so he talked to one of his family’s distributors, and they helped him become a dealer. He spent 18 years with a flag before moving into the world of independent tool distribution.

Throughout his time in the industry, Morello has seen and heard many stories about accidents happening in the workplace. Three of

the technicians he visits on his route are blind from work-related accidents, and in each case, some form of protective gear could’ve been the difference between keeping or losing their sight. In fact, Morello understands the importance of protecting yourself so well that he’s been known to give away safety gear to people who can’t afford it.

“I swear to God, I’d give it to him for free,” says Morello, recounting the story of a customer who wasn’t able to purchase a pair of safety glasses.

“To me, that’s bad karma that this guy doesn’t [buy them] and then something bad happens. A pair of safety glasses means nothing to me because… I [can] sleep at night knowing a technician now has a pair of safety glasses.”

Still, as Felipe Macias, MLA/ PPE sales manager at Encon Safety Products attests, it’s important to explain the cost-benefit analysis of

purchasing safety equipment to your customers.

Macias suggests technicians ask, “If I buy this inexpensive, cheap eyewear, how long [am I] going to wear it before buying more?”

Technicians, like most people, want something that won’t break the bank, but if their gear doesn’t fit or wears down after only a few uses, then it won’t matter that they saved a few dollars. Explain to your customers why a safety product will benefit them in the long term and save them

money since they won’t need to repurchase the same thing after the cheaper product has broken.

“Whenever you get cheap or buy the bare minimum, you increase your risk,” explains Jon Bullock, manager of strategic marketing at Encon Safety Products. “You also increase the risk of an accident happening.”

SELLING SAFETY FROM HEAD TO TOE

When asked how to sell these products to technicians, Morello explained that keeping your truck well stocked is key. When a technician can see the product, hold it in their hands, or try it on, then they’re more likely to buy it. If you’re not sure where to start with your customers, you can ask them questions to get a better understanding of what they might need in terms of safety gear.

Austin Dorman, senior manager of product marketing at Milwaukee Tool suggests asking a somewhat difficult question to get to the root of what safety gear to offer your customers — what are some common injuries that you regularly experience? The answer to this question opens the floor for you to make recommendations to the technicians. If they suffer a lot of hand-related injuries, show them the gloves you have on your truck with higher cut levels. Or maybe they’ve had a couple technicians call out complaining of back pain, a new work boot with better insole protection might be your suggestion.

HEAD AND EYE PROTECTION

Eye protection is one of the most important parts of keeping a technician safe from things like chemicals, debris,

The toe cap on every Steel Blue boot adjusts to the size of the shoe for maximum protection. Photo courtesy of Steel Blue

It is recommended that technicians wear protective footwear everyday to minimize injury.

Photo courtesy of Steel Blue

fine powders, and other harmful things that can float around in a workspace. Head gear, along with eyewear, should be worn as much as possible especially for the technician that performs undercar work. Not only can a head or

eye injury keep your customers from work for days, weeks, or even months, but it can alter the course of their life.

“Depending on the environment [the technician] is working in, head protection could be something that’s

either required or they would just benefit from,” explains Dorman. “Whether it be a hard hat or even a bump cap which is just a hat with a hard shell [inside].”

There have been many advancements in safety and protective equipment/gear over the years. Dorman notes that perhaps the biggest advancements have been made in head protection.

“The main focus there is just adding more foam along the sides of the head to really reduce the felt impacts to the head with slips, trips, and falls,” says Dorman.

In recent years, there’s been more pressure to create fog-resistant lenses on safety glasses. Accredits this push to create products that can work through fog as a byproduct of the pandemic. Pre-pandemic it was an issue

WORKLIGHTS

Get the ultimate in brightness and versatility with a broad selection of lights for delivering precise lighting or illuminating large areas. Fewer trip hazards and unlimited portability mean you can work harder for longer. All backed by 50 years of Streamlight’s commitment to the industry.

Eyewear has come a long way, extra padding helps to keep glasses in place and increase comfortability.

Photo courtesy of Milwaukee Tool

COVER STORY

felt by some, but as mask mandates were put into place due to the rise of COVID-19 cases across the country, and technicians continued to work, it became more of a problem that needed to be dealt with immediately. If you can’t clearly see what you’re doing, then the chance of an accident is high.

When demonstrating eyewear, Macias suggests working with what’s around you. If you want to show the anti-fog feature of a new pair of glasses, try holding the lens up against a

hot cup of coffee.

HAND PROTECTION

Technicians spend their entire career working with their hands, so keeping them protected should be an everyday priority. Gloves have come a long way in the automotive industry, evolving to better protect their wearer without disrupting the ability to perform intricate tasks. Though it might seem like a simple part of safety, gloves can fit a variety of needs and situations.

From nitrile or latex gloves to protect against chemicals and abrasives, to cut-resistant gloves or welding gloves, there’s no one-size-fits-all solution to keeping your customers’ hands safe.

“The hand is actually the number one injured part of the body across the country,” says Dorman. “Just breaking down the actual injury statistics.”

For cut resistant gloves, you’ll need to know what the different levels mean. According to Lift Safety, there are nine levels of cut resistance, and they are as follows:

• Level 1 withstands 200g to 499g of cutting load

• Level 2 withstands 500g to 999g of cutting load

• Level 3 withstands 1,000g to 1,499g of cutting load

• Level 4 withstands 1,500g to 2,199g of cutting load

• Level 5 withstands 2,200g to 2,999g of cutting load

• Level 6 withstands 3,000g to 3,999g of cutting load

• Level 7 withstands 4,000g to 4,999g of cutting load

• Level 8 withstands 5,000g to 5,999g of cutting load

• Level 9 withstands 6,000g or more of cutting load

WORK BOOTS

When customers come onto his truck, Morello looks at their shoes and depending on what he sees, he moves into selling mode. If a technician’s shoes are worn out and look like they might be on their last leg, Morello can direct them to the boots he keeps stocked on his truck and lets them try them on and get a feel for the product. Footwear, as Morello puts it, is the low hanging fruit of safety gear. It’s easy to tell if someone needs a good pair of boots without asking those leading questions.

“A guy walks on your truck, you don’t know if he needs a set of screwdrivers or a set of ratchets,” Morello

Morello explains that the best way to sell safety products is to keep your truck well stocked.

Photo courtesy of Nick Morello

explains. “But if you look down you know if he needs a pair of shoes.”

Boots are essential for a technician. Many technicians stand for

hours every day, so they need something that’s going to hold up under that kind of strenuous, constant wear.

“I think over 80 percent of back

pain comes from improper footwear,” Steel Blue’s Bedoya says. “Finding footwear that fits properly and is comfortable will help [technicians] not only be more productive throughout the day but will allow them to live life outside of work as well.”

Bedoya advises on keeping your truck stocked with a handful of boots in a range of sizes and familiarizing yourself with the unique features of each style. If you’re able to, show customers the inside of the boot and let them push down on the insole. If the boot offers a comfortable interior, they should be able to feel it for themselves.

Whether it’s the everyday work boot or something more task-specific like a welding helmet, as a distributor it’s your job to help figure out what your customers need to keep themselves safe on the job.

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Technicians spend their entire career working with their hands, so keeping them protected should be an everyday priority.

Photo courtesy of Milwaukee Tool

Electrical circuit testing techniques for service technicians

Understanding your tools and equipment for electrical circuit testing is crucial to performing competent diagnostics.

By Scott Brown, Technical Editor

In my humble opinion, technicians must have a firm understanding of automotive electrical circuits so when problems surface, testing techniques can be leveraged to realize success.

In this article, we’ll take a deep dive into the core techniques of electrical circuit testing. From reading wiring diagrams, accessing component locators, sourcing connector charts, and selecting the right tools, we’ll cover them all. After reading this article, you should have a sharper focus on the art of electrical circuit testing which I know will add to your technical proficiency and the ability to easily earn more money.

Regardless of your experience level, we can all learn something new every day.

FUNDAMENTAL CONCEPTS: ELECTRICAL BASICS

Technicians must possess a solid understanding of voltage, current, resistance/load, and how their interactions can lead to proper system operation or how a failure in any of those can cause havoc within automotive circuits.

Voltage is the electrical force, and without the right amount, an electrical circuit cannot function properly. This is one of the main reasons battery testing should be carried out proactively like during a service visit. In my shop, we test the low-voltage battery during every vehicle service visit. Replacing batteries before they cause havoc saves in multiple ways.

Current is the flow of electrons from the power supply. Circuits are designed to support a specific range of current at the operating voltage. Although current measurements are not super common, they can be very revealing especially when viewed through the eyes of an oscilloscope.

Resistance is the opposition to current flow and comes in a few flavors. Every connection, length of wire, switch, relay, etc. provides a small, tolerable amount of resistance. Each point of resistance limits current by consuming some of the electrical supply voltage. For a circuit to do its job, the primary consumption of the supply voltage needs to be consumed by the load. Whether the load is a taillight, window motor, or a fuel injector, minimal voltage drops

Photo courtesy of Scott Brown

should exist within the circuit, so the full electrical force is available to perform the task at hand.

TOOLS FOR SUCCESS

One must be very acquainted with their test equipment. First, a digital volt ohm meter (DVOM) is a pretty standard piece of equipment a technician needs to have easy access to if they are going to be successful. However, one also needs to be keenly aware of the device’s limitations and its behaviors.

One behavior that comes to mind is auto-ranging. If one is not paying close attention, this feature can fool you. And because of this, I find myself typically turning it off and manually controlling the display resolution. This is done by knowing the expected range to focus on the circuit or device under test. For example, if a meter is constantly changing its display scaling, observing the numbers can be annoying. This is also true with some oscilloscopes that have auto-ranging on by default.

Second, a test light is very useful at times, and I find myself using it often. In fact, just this week I was working with one of our apprentices who was faced with a parasitic load that was measured out at just under 500mA. As we discussed strategies for locating the source, I suggested that

we start at the easiest point of access and that was at the under-hood power distribution center. As I was guiding her through the strategy of my approach, I explained that there were a few ways we could begin testing.

One strategy was to begin removing fuses until the draw disappeared. However since there were many fuses in that power distribution center, we could narrow down the list of fuses to pull by utilizing a test light.

After verifying that the test light was working, we began identifying the fuses that were connected to battery power by marching up and down the fuse block noting which fuses were connected to battery power (Figure 1).

Then all we needed to do was start removing each of the identified fuses one at a time while watching our DVOM. At about the third fuse we pulled we noticed that our load dropped to around 7mA (Figure 2).

Looking at the label under the fuse block cover we found that the fuse we needed to identify service information on was fuse 173 (25A). Digging into service information revealed that the only device protected by that fuse was the ABS module (Figure 3).

Next, we looked at the wiring diagram (Figure 4) and found that there were two continuous power supplies

Figure 1 — Parasitic load testing - Identifying a hot fuse Photo courtesy of Scott Brown

Figure 2 — Parasitic load testing - Identifying loads

Photo courtesy of Scott Brown

protected by two different fuses. One of which is the fuse supplying the parasitic load. We also wanted to check the ignition feed to the ABS module to make sure that we didn’t have a short to power on that circuit with the key off. We confirmed this by measuring the signal at pin-8 of the ABS module for the absence of power with the key off.

This vehicle indeed needed a new ABS module. When interviewing clients, they revealed to us that they have had the battery replaced in the vehicle about every 18 months. Today it’s not uncommon to see a 12V battery requiring replacement

every three to five years. If only the parasitic load had been discovered previously, the client likely wouldn’t have had so many battery failures.

There are other ways to identify which fuses are likely supporting an unwanted parasitic load. One test involves measuring the voltage drop across the fuse. As mentioned earlier, all connections will have resistance, and therefore a voltage drop can be observed. If you find a fuse that has a voltage drop, then you can investigate items protected by that fuse. You might want to consider this style of test to avoid the possibility of waking up a module after removing and reinstalling a fuse. If such an event occurred, it would result in lost time as you would be waiting for that module or device to properly power down.

Now looking back at Figures 1-4, one should also have an awareness of the amount of “load” your test light places on a circuit. Measuring the current your test light/s draws is very good for reference. This can be useful information especially when trying to load test low current circuits, either the power or ground supply where you suspect unwanted resistance. In some cases, you may need to make up your own set of test lights for these tasks. Personally, I have several lights ranging from 11mA up to 8A.

One quick test you can deploy for this is when you are checking for power and ground on say a mass air flow sensor. If you are using a DVOM and back-probing the sensor with it disconnected, you are not loading the circuit. With high

Figure 3 — 2015 Dodge Journey - PDC, Fuse ID Photo courtesy of ALLDATA

Figure 4 — 2015 Dodge Journey - ABS-wiring-F173 Photo courtesy of ALLDATA

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resistance upstream on the power side, you might see 12.2V KOEO (key on, engine off) across the power and ground but if you were able to take a test light that drew at least 500mA and connected the ground side of the test light to the battery negative and touched the probe side to the positive lead on the meter, the light would not light and you would see your meter drop as well. This is how you can leverage test lights to help you load a circuit and why it is important to know how much current your light draws. For example, I have a test light with an LED. This light only draws 11mA, and it is possible that this amount of load would be unable to allow this theoretical voltage drop to reveal itself as shown in Figure 5

Third, I consider a current probe to be a valuable tool and one I recommend and use often. Pairing it with a voltmeter will provide one with some valuable information about the total power consumption in the system under test. Power is expressed in wattage which is what we’re usually accustomed to in our homes when replacing light bulbs. This too is something we should be familiar with since there are systems on cars that monitor current flow and if the normal amount of current is deviated from, other problems can surface. For example, some vehicles monitor the external lighting system

and if a low-current LED bulb is installed in place of an incandescent, warning lights or messages are likely to show up. These systems usually deploy a precision resistor within a module connected to the power supply side of the bulb circuit. This resistor will provide a known voltage drop when the circuit is consuming the design current. If you install a bulb that takes it outside of the calibrated current consumption range, think LED, this will result in that module communicating this error through a warning light or message for the driver.

CURRENT MEASUREMENTS

I would like to start with the fact that inductive current probes have limitations and reemphasize that one needs to know their tools and behaviors. A handheld inductive current probe can be a valuable tool when used correctly. If you are trying to

Figure 5 — LED test light 11mA

Photo courtesy of Scott Brown

Figure 6 — Parasitic load testing - High current switch

Photo courtesy of Scott Brown

measure/validate a parasitic load with a current probe you are likely going to be misled. The reason I say this is from experience. When I am performing parasitic load testing on a vehicle, I am always going to base my conclusions on a direct series measurement through my DVOM. When you perform a parasitic load test the best practice is to properly configure the vehicle for monitoring. Connecting a high current switch between the battery ground post and cable (Figure 6) will allow you to carefully monitor parasitic load activity after a proper vehicle shutdown.

Additionally, as mentioned earlier, inductive current probes can give inaccurate results at very low currents. Most probes will require that you hold the probe very near the point of measurement when turning the device on so that you can obtain a zero-baseline reading. Then carefully maneuver the probe over the circuit to monitor. Your results may vary and change over time which will require you to remove the probe and rezero repeatedly. (Please refer to the manual that came with your current probe.) This is because of the varying magnetic fields near the probe.

CURRENT PROBES AND OSCILLOSCOPES

I first saw the power of a current probe coupled with an oscilloscope back around 1990 on the “For Techs Only” forum on CompuServe. The person showing this technique was looking at an ignition module controlling waste-spark coils. Two out of the three coils had a ramp up to the current-limiting point. The other was missing the ramp and looked more like a square wave. Initially, I didn’t believe what I was seeing until I learned more about this technique. Since then, I have been using current probes regularly as a tool to analyze everything from coils, fuel injectors, blower motors, and more.

I’ve shared an example (Figure 7 ) of a current pattern from a fuel injector (green trace). If you look closely, you’ll see my cursors being used to measure not only the time it took for the injector

to fully open by noting the injector pintle hump but also the amount of current flow to make this happen.

DRIVEABILITY AND PERFORMANCE

Over the years I have worked on many Corvettes and back in the 1989 era, the Tuned Port powerplant had plenty of

IN-LINE WIRE STRIPPER

Cat. No. 19150

Figure 7 — Injector current trace

Photo courtesy of Scott Brown

26-INCH RETAINING RING PLIERS

DIAGNOSTIC TECH

Heavy duty pliers used to remove and install the large internal retaining ring in transmission cases

26" handles provide the leverage needed to compress large retaining rings

Straight .120" diameter interchangeable tips

fuel injector issues. Many of these issues were inherent with the Rochester Multec injector. While most of these vehicles are no longer in service due to age and environment, we still see them from time to time. Recently we had one in that had various driveability complaints such as extended crank times and a rough idle. Occasionally the vehicle would exhibit a slight hesitation upon throttle tip-in. During my analysis, I wanted to take a close look at the fuel injectors. Since this is a bank-fired system, we know that the injectors are wired in parallel groups. Each of the two groups is protected by their own fuses. This is good for us since this allows us to simply install a fuse loop so that we

can attach a current probe and make an observation.

Figure 9 demonstrates the before and after injector performance once new injectors were installed.

As you can see, the new injectors’ orange trace has a very distinct injector pintle opening signal versus the old Multec injectors occurring later in time. The vehicle’s driveability symptoms have diminished and every time we see the client he raves about how well his vehicle is performing.

CASE STUDY: CRANK NO-START

A 2009 Dodge Challenger was towed in after the client experienced a crank nostart event. We proceeded to perform

Figure 9 — Fuel injector current before and after

Photo courtesy of Scott Brown

Figure 10 — 2009 Challenger fuel pump relay circuit

Photo courtesy of Scott Brown

our standard routines for such a symptom which led us to believe that the fuel pump was highly suspect. Looking for a way to test it electrically, we found that there is a power distribution center located in the trunk possessing the fuel pump relay.

This location provides a great access point for testing both the fuel pump relay control signal and power flow through the fuel pump. One test device I have relied on over the years is the uActivate from AESwave. Recently, they updated the

• Tests 7 different 12 volt relays

• More effective test finds intermittently bad relays

• Full 7 Amp load during the test

• Relay voltage drop monitored

• Ten second test!

uActivate with a few new features. One of the features is a new momentary push-button on the side of the unit that helps you understand which terminal (87 or 87A) carries the load. When I installed the device in place of the relay the first test I performed was to have an assistant power cycle the key while observing the LED indicator placed across pins 85 and 86 (Figure 10).

Since I was able to confirm proper ECM control of the fuel pump relay I moved on to my next test. Referencing

• Test results displayed as red,green or yellow for caution

• Kit includes adapters for expanded

Figure 11 — Relay circuit testing - Power cycling the key

Photo courtesy of Scott Brown

Figure 12 — Relay circuit testing - Speaker installed Photo courtesy of Scott Brown

the wiring diagram (Figure 10) we can see that pin-30 is our power supply and pin-87 feeds the fuel pump. Pushing in on the momentary switch located on the side of the uActivate resulted in the LED under ID 87 to dimly light. This immediately told me that there was a high probability of high resistance in this circuit. To confirm the upstream power supply, I connected a high current test light to the 4mm test plug on pin-30 at the top of the uActivate to ground where it lit. Next, I had an assistant help by tapping on the bottom of the fuel tank while I held the test button down and observed the LED under 87 where it momentarily flashed bright (Figure 11).

I then remembered that I made a request to Jorge Menchu, the founder of AESwave a while back after explaining my desire to be able to perform this test without an assistant. He suggested that a small speaker could be deployed which he proceeded to manufacture and send to me to test out. This worked out great because after inserting the speaker I proceeded to repeat the fuel tank tap test and could hear the speaker come to life intermittently as the bottom of the tank was coerced. I have a short video of this activity (youtube.com/shorts/F_pveMSVNjQ?feature=share) See Figure 12 where the speaker is installed.

Based upon these observations we were able to conclude that the high resistance was downstream on the pump side. Next, we confirmed our electrical connections at the fuel pump module were not the cause of the high resistance and concluded that the vehicle needed a new fuel pump module assembly.

After the replacement of the fuel pump module, I decided to reinstall the uActivate and utilize the large current loop on the bottom of the unit to sample the fuel pump current while turning the pump on via the on-off switch located in the center of the device and letting it stabilize.

The current trace here shows (Figure 13) the stall current of the brushed DC motor hitting approximately 29A and the nominal current operating at approximately 9A. Additionally, I was able to place cursors to measure the time between one revolution of the pump and determine that the fuel pump RPM is operating around 6,500.

CONCLUSION

As you can see having a strong understanding of electrical circuits, behaviors, and a keen awareness of measurement devices, such as meters, scopes, probes, etc., one can gain an advantage when it comes to performing competent diagnostics on today’s and tomorrow’s vehicles.

SCOTT BROWN is an ASE Master Certified L1 Technician and has over 37 years of professional service industry experience. He is an independent shop owner in Southern California and is engaged at various levels within the industry. He has a deep understanding of the challenges technicians experience at the service level and is continuously striving to move the industry forward through education and networking. Brown found Diagnostic Network (diag.net) after 22 years of service at iATN, where he is retired as company president in 2018. SBrown@VehicleServicePros.com

Figure 13 — 2009 Challenger new fuel pump DC motor current Photo courtesy of Scott Brown

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This new video section highlights important product features, tool and equipment demonstrations, and in-depth brand knowledge to help you sell more products on your truck. Scan the QR code to watch the full videos below.

ANSED’s Automotive Sensor Simulator

Introducing the Automotive Sensor Simulator HU31035 from ANSED —an indispensable tool for automotive diagnostics, engineered to perfection for precision testing and troubleshooting. With the ability to simulate and actuate the output signals of automotive sensors, including frequency, voltage, and test sequences, this powerhouse device takes diagnostic capabilities to unprecedented heights. Say goodbye to guesswork and hello to definitive answers with the HU31035!

Toolgrid™ - The Standard in Tool Organization

Toolgrid™ eliminates the time and the frustration it takes looking for tools. Create a highly efficient workspace that saves you time and money. Organize your trusted tools the way you work best. Expand and reorganize your tool layout as your needs grow. Toolgrid™ organizes tools of all shapes and sizes including loose parts, nuts and bolts.

Simple is better

Independent

tool distributor Kevin Richardt took a bare bones tool truck and customized it to fit his vision for his business.

By Elli Carder, Assistant Editor

When Kevin Richardt, an independent tool dealer in Milwaukee, Wisconsin, working in partnership with Stahlwille, was in the market for a tool truck, he knew he wanted something reliable. Not wanting to go into major debt, Richardt bought a basic, bare-bones Morgan Olson-style truck from Herr Display Vans and crafted it to fit his needs.

At the time, the truck wasn’t exactly what he’d envisioned. It didn’t have shore power A/C and other features he’d been looking for, but it was the right decision for his circumstances, and it came at a price he couldn’t pass up. Now, four years later, Richardt looks back on his choice and couldn’t be happier with his decision.

A simple truck, one that doesn’t take much effort to maintain and keep on the road, has saved him both money and countless headaches. He jokes that he drives a covered wagon because at the end of the day, his truck is merely a vessel to deliver products.

“I just didn’t subscribe to the norm of having a truck to make some kind of statement,” says Richardt. “I didn’t believe I needed that to be a successful tool dealer.”

ENDLESS POSSIBILITIES

Perhaps an obvious benefit to buying a more basic truck is the seemingly endless possibilities for customization. An empty truck void of “bells and whistles” as Richardt puts it, is a blank canvas to work on.

At the entrance to the truck, the commercial carpet Richardt installed catches the debris from technicians’ feet as they enter. LED floodlights above the liftgate in the rear of the truck allow Richardt to see clearly at night when loading or unloading products. Around the truck, subtle details like these solve common problems a distributor might encounter when working.

Instead of keeping his counter cluttered with inventory, Richardt upgraded to a wireless barcode scanner so he can walk around the truck and scan whatever item he needs. Also at the counter, Richardt uses a high-powered gaming laptop mounted on a shock-absorbing stand that he can

move out of the way to create even more workspace.

Richardt’s workspace has seen some of the most upgrades since he bought the truck in August 2020. In addition to the laptop, Richardt upgraded from a mouse to a trackball which he finds much faster, and its stationary nature ensures it won’t get lost in the shuffle of the workday.

PRIORITIZING THE EVERYDAY ITEMS

In his truck, Richardt has prioritized everyday tools instead of big-ticket items. The distributor has come to understand that if you can’t sell the basics, then you most likely won’t make it far in this industry. Instead of dedicating a large portion of his truck to bigger tool storage products, he had Herr build out a toolbox pocket on the truck so he can still offer storage carts or roll carts as needed.

“That made a big difference,” Richardt says. “Now I can have floor-to-ceiling products … and still have an opening for tool storage, carts, and roll carts.”

EVERYTHING HAS ITS PLACE

When organizing his truck, Richardt tries to keep everything together based on the product’s category. All suspension service products stay together, all diagnostic, all tire service, and so on. Within those categories, he tries to group tools by their brand. This system has worked well for his customers, and they’re easily able to find what they’re looking for. As for new products, those get a special place front and center, or they go to the large shelf over the toolbox pocket with other sale products. Rotating the placement of these products, Richardt finds, allows his full inventory to get a chance in the spotlight.

“With limited space on a tool truck, it can be difficult,” says Richardt. “It’s like putting a puzzle together. Customers like to comment on how things are organized, clean, and look good.”

Kevin Richardt Milwaukee, Wisconsin

Top Left- By buying a more basic truck, RIchardt was able to add customizations wherever he wanted to. Top Right- Richardt has his tool truck puzzle all figured out with a setup that works for both him and his customers. Middle Left- By moving around inventory, Richardt ensures that all products get their time in the spotlight. Bottom Left- Tool carts on the truck seamlessly fit underneath the everyday inventory. Bottom Right- Richardt added carpet to the stairs of his truck to catch dirt and debris from customers' shoes as they enter.

Same old, same old blues

If things are feeling a bit mundane for you, try making just a few small changes in your routine — you’ll be amazed what a difference they can make.

By Alan Sipe, Contributing Editor

Wash, rinse, repeat. Wash, rinse, repeat.

The days, weeks, months, and even years as a mobile jobber can sometimes feel like washing your hair … wash, rinse, repeat. For some, this repetitiveness provides a comfortable daily pace, security, and steadiness in your topsyturvy world.

But for many of you, those same attributes of daily pace, security, and steadiness can turn into mind-numbing drudgery. For those of you who are in this frame of mind, the task of putting on a happy face in your sales calls can be just about impossible. The result is often a downturn in your sales performance which only makes you feel worse. All leading to a downward spiral … ugh!

First off, you’re not alone. Just think, how many times have the Rolling Stones sung “(I Can’t Get No) Satisfaction?” Released in June of 1965, it must be an astounding number. Yet it always sounds fresh and fun. How do they do it?

There is no magic elixir, and except for an occasional Budweiser with friends, the cure is up to you.

SHAKE THINGS UP

So, start with the facts. You must make your calls, you must show your products, you must ask for the order, and you must restock your mobile store each day. But, you can make changes that will help you make your daily

wash, rinse, and repeat cycles more interesting and maybe a bit more fun. Speaking of change, people tend to resist change due to the perceived loss of control or the disruption of established routines. Change threatens individuals’ comfort zones and challenges their beliefs, triggering a defensive response aimed at preserving the status quo and what they stand to lose rather than the potential gains of change. Resistance to change can hinder progress and innovation, but acknowledging and addressing these psychological barriers are essential steps in facilitating successful growth. A disruption in your established routine may be just what the doctor ordered.

I was just looking at change resistance cartoons for this article and the one I liked best showed a downward sales results chart with the words, “What if we don’t change anything and just hope something magical happens!” It won’t.

CHANGE STARTS WITH YOU

Let’s start our daily enthusiasm project with something simple….you. When you look in the mirror each day do you look exactly like you looked yesterday? Black jeans, a logoed sweatshirt or T-shirt, and a baseball cap. Try something different. Even if it is something simple like a freshly laundered white logo shirt. I rode with a mobile jobber in the Chicago suburb of Schamburg who wears a dry-cleaned white shirt

every day. He wanted to carry his brand on his shirt, and he thought wearing a dressier-looking clean, crisp shirt each day showed professionalism and respect to his customers. Are you sure that scruffy beard is the professional look you want?

TAKE THE ROAD LESS TRAVELED

How about taking a look at your weekly or even just your daily route? Driving the exact same route each day and seeing the same buildings can easily make you feel like a postal delivery person. Taking a different route between stops will give a bit of a refreshing change to your scenery, and who knows, you might stumble upon a newly opened shop that would love to see you.

Additionally, take a look at totally changing your daily and weekly routes. If you’ve been calling on the same shop every Monday morning for years it’s sure to feed your “boring Monday syndrome,” which is a feeling many people experience at the beginning of the workweek. It’s characterized by a lack of motivation, energy, and/or enthusiasm.

As long as you tell your customers in advance that instead of Monday you will be seeing them on Thursday, I guarantee that it will not hurt your revenue, and the change in pace will help you be a bit more enthusiastic.

REFRESH YOUR WORKSPACE

Another simple and effective mental uplift is to rearrange your mobile store. If you’ve been getting on your truck multiple times a day for months and months and seeing the same socket sets or wrench sets staring you in the face, it’s time for a reset. Just think of your local Costco or Sam’s Club. Every time you enter the store they have rearranged many of their impulse items. Many mobiles have had success by having a “what’s new” section just

inside the entry door. Moving your products around will not only help your mindset, it may also expose your customers to additional products they may be interested in.

EXPAND YOUR CUSTOMER BASE

In previous columns, we have talked about sales results, which are really simply a matter of numbers and skill. Making more calls will eventually produce more sales. Improving your selling skills and making more calls will always increase your sales results dramatically. Now use those skills to get some new customers.

In every large dealership you call on there are your steady customers, your occasional customers, and those technicians you just can’t seem to crack. Set yourself a daily goal of investing ten minutes of one-on-one time with “that guy” who just won’t buy from you. You know who they are so create a list with all of their names and develop a conversion plan for each. Start out slowly with

just some friendly conversation. Next week maybe give them a hat or some other promotional item you’re giving away. Keep at it. When your company comes out with something that is “new and exclusive” show it to them. Your persistence will eventually pay off. Even if you only get one additional customer every two weeks, a total of 26 new customers this year will make a nice difference in your sales and help cover those technicians who quit the trade or move out of town.

MAKE A DIFFERENCE

Talking about real change to make your day more interesting, I read this LinkedIn post from a Mac Tools Double Diamond distributor from Monroe, Louisana, Robert Tolbert.

366 Days of FULL BLOWN PINK!!!

Out of pure respect for patients and families that deal with Breast Cancer, I have to share this. These people deal with this disease 365 days a year where those that aren’t affected only promote awareness for the 31 days of October. I

am proposing this for the 366 days of 2024 to wear something PINK every day to promote awareness to show those affected we are with them year-round and not just the 31 days of October! Who’s with me???

The point is. If you’re experiencing the wash, rinse, repeat blues then do something about it. A little change in routine, sales presentations, or even your appearance can make a big difference to your attitude and your sales results.

Now, go sell — change — something.

ALAN W. SIPE has spent the last 42 years in the basic hand tool industry including positions as president of KNIPEX Tools North America, senior vice president of sales and marketing at Klein Tools, manager of special markets at Stanley Tools, and sales manager at toolbox manufacturer Waterloo Industries. Currently, Sipe is the owner of Toolbox Sales and Consulting, a company specializing in sales strategy, structure, development, and training. alansipe@gmail.com

Mac Tools distributor Robert Tolbert is wearing pink to help raise breast cancer awareness all year long. Photos courtesy of Robert Tolbert

DRIVING SALES

Tire & Wheel Service

Tire & Wheel Service

Tires are effectively the shoes of the vehicle, and just like with footwear, most people forget to look down once in a while. While tire and wheel service may seem like a forgettable standard for some shops, tires have seen nearly as much development and evolution as what's happening under the hood. Help keep your customers up-to-date by stocking some of the latest tire and wheel products.

REMOVES AND INSTALLS WHEELS WITH LUG BOLTS

The 8-pc Wheel Stud Pilot Pen Set , No. WSPPS-8PC, from Mac Tools removes and installs wheels on vehicles with lug bolts and is designed to help prevent the wheel from falling and causing damage or injury. Four pairs of metric-threaded wheel stud pilot pins allow the user to hang the wheel without having to balance it on the small lip of the hub. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

CAN WIRELESSLY PROGRAM UP TO EIGHT SENSORS

The TP150 TPMS Diagnostic Tool from Xtooltech USA integrates tire pressure programming, tire pressure diagnosis, and tire pressure matching. It supports activation of 315MHz to 433MHz tire pressure sensors and can wirelessly program up to eight Xtooltech TS100 universal tire pressure sensors. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

QUICKLY REMOVES SCHRADER VALVES

The OEMTOOLS 2-pc Tire Valve Core Tool Set, No. 22589, is designed to quickly remove Schrader valves from cars, trucks, motorcycles, bicycles, and more. The set includes two tools: 2” and 5” slotted Schrader tool blades. To use, simply insert the slotted blade into the valve stem and unscrew the air valve core. The 5” blade can access dually Schrader core stems as well. Both tools feature tough impact and solvent-resistant acetate handles. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

COMES WITH FOAM TRAY AND METAL CASE

The Beta Tools 1547/C6 Universal Ball Bearing Extractor is designed to remove ball bearings ranging from 25mm to 135mm without damaging the surrounding components. This universal ball-bearing extractor offers a simple design and is easy use. The 1547/1 comes with extension pullers that measure 205m in length and three pairs of bearing removal tips for 5mm, 6mm, and 8mm adapters. The 1547/2 comes with extension pullers that measure 102mm in length, two 42mm and 112mm adapters, and three pairs of removal tips for 9mm, 11mm, and 12.5mm adapters. Tools are kept in a foam tray with a metal case. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

MADE FROM HEAVY DUTY STEEL

The Performance Tool 23-pc FWD Wheel Bearing Service Set, No. W89307, is designed to service front-wheel drive wheel bearings quickly and efficiently to save on labor costs. The set easily replaces wheel bearings without needing to remove the steering knuckle and strut assembly. It’s made from heavy duty steel and has a black oxide finish for rust resistance. The set works on most FWD bearing assemblies on domestic and imported cars and small pickup trucks and comes in a custom-fit case with slots for each tool to organize, protect, and extend the life of the tool. n For more information, click on “PD e-inquiry” at VehicleServicePros.com

ABLE TO FILL STANDARD OR DUAL WHEEL VALVES

The K-Tool International Backlit Tire Inflator Gauge, No. KTIXD89050, features an orange backlit display and a needle designed to be easily seen in light or dark conditions. The dual-foot inflator chuck is engineered to fill standard or dual wheel valves with ease. Additionally, the polymercoated braided hose is not meant to kink and can withstand the daily abuse delivered by technicians. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

AUTOMATICALLY DETECTS WHEEL DIMENSIONS

The Hofmann Armored Series 2400P Wheel Balancer is designed for highvolume shops. Developed using forged steel, the wheel balancer offers resilience, even in tough environments. It features a large, high-solution touchscreen display with easy-to-read large digits, a compact framework, a laser scanner that automatically detects the number and position of rim spokes, and it incorporates a power clamping device that secures the wheel with a constant force. The unit also automatically detects wheel dimensions and selects the appropriate balancing mode, weight type, and weight position, and automatically detects the rim width by utilizing sonar sensors. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

INSTALLS AND REMOVES LOCKS

The Ascot Supply 10-pc Tesla Wheel Bolt Lock Socket Set is applicable for installing and removing locks of Tesla series. This tool enables users to permit servicing of customer vehicles, even if the customer has lost the key. Not to be used with an impact wrench or air tool, advises the company. The set contains: #76, #77, #78, #79, #80, #81, #82, #83, #84, #85. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES 3-D TARGETS

The HawkEye XL Alignment System from Hunter Engineering is designed for speed, durability, and ease of use for a wide range of commercial vehicles. The aligner features patented low maintenance, non-electronic 3-D targets as well as HD cameras to monitor each wheel to provide accurate measurements. Users can see live alignment readings from three axles at a time and are able to perform alignments on either the floor or a lift thanks to its moveable camera beam and portable cabinet. HawkEye XL connects to the HunterNet 2 customer portal so shop owners can monitor alignment performance remotely and in real time n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

INCLUDES ID MATCH FUNCTIONALITY

The ATEQ TPMS Tools VT67 TPMS and Tire Management Diagnostic Tablet is Android-based and has a large screen, expansive memory, and a built-in camera, making it easy for users to store and manage essential customer data. The VT67 is equipped to handle features such as compatibility with the company’s upcoming TPMS Cloud platform, BLE sensor scanning, and secure gateway. Similar to all ATEQ tools, the VT67 offers 100 percent OE sensor coverage as well as coverage for 20+ aftermarket sensor brands. It also includes ID match functionality, built-in email, Wi-Fi/ real-time updating, and more. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

CONCAVE CENTER PREVENTS WHEEL SLIP OFF

The Tool Aid 10-pc Wheel Stud Pin Hanger Set, No. 65180, is designed to thread into the wheel hub of many European vehicles, assisting in safe removal and installation. The set helps align and stabilize brake discs to the hub during service. The pins are color coded, have laser etched sizes for easy identification, and are packaged in an EVA foam tray with their sizes etched into the tray as well. Their concave center also helps prevent wheel slip off. The set includes two of each size: M12 by 1.25, M12 by 1.5, M14 by 1.25, M14 by 1.5, and M16 by 1.5. All sizes are also available individually. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

PROTECTIVE RUBBER GUARD FOR DURABILITY

The Milton Industries 555e Digital Tire Inflator Gauge is designed to quickly and easily inflate or deflate tires ranging from small cars to heavy duty equipment precisely, allowing the technician to save time. The 555e measures from 5 to 220 psi with a +/- 1 psi accuracy. It is lever-controlled and displays readings in psi, bar, kPa, or kg/cm2. The grip chuck clip allows for a quick connection to the tire valve and its integrated hand hook allows for easy and safe storage. Additionally, the 555e features a protective rubber guard for durability, a backlit display, and includes 24” long by 1/4” EPDM hose. n

For more information, click on “PD e-inquiry” at VehicleServicePros.com

DRIVING SALES

ALLOWS EASY PLACARD CHANGES

The S57 Programming Tool from Schrader TPMS Solutions is designed to simplify TPMS management. It can program sensors, including EZ-sensors and other programmable TPMS sensors. The S57 can also retrieve, read, and clear TPMS codes, as well as easily change placards. In addition to Bluetooth connectivity and a full-color touchscreen, this tool includes TPMS relearn procedures built into the unit itself. With five years of software updates and the ability to update the tool through Wi-Fi, it’s simple to keep the S57 up to date and running the most recent software. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

PORTABLE AND TOWER FREE

The Rotary R1085 Mobile 3D Alignment System is engineered with advanced 3-D target imaging technology and equipped with tire-grabbing clamps, fixed cameras, and remote-controlled sensors. It's Wi-Fiready, no computer or monitor is needed. The operator controls the process remotely with an integrated Android tablet, which enables fewer steps and quicker alignments. With an on-rack test drive program, technicians don’t need to physically test drive the vehicle. The program doublechecks the alignment from the rack.  For more information, click on “PD e-inquiry” at VehicleServicePros.com

CLEANS UP TO 300 TRUCK HUBS

The Checkpoint Truck Stud and Hub Cleaning Tool from Martins Industries is designed to quickly remove rust, corrosion, and dirt from medium and heavy trucks’ rotors, drum brakes, hubs, and studs. It’s meant to help ensure the secure fitment of wheels and wheel nuts to minimize the risk of a wheel detachment. It also prevents the hub from running off center leading to vibrations, accelerated wear and tear on bearings and other components. Additionally, its abrasive pads can clean up to 300 truck hubs and is compatible with 1/2” impact wrenches. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FOR SEALS 4-5/8” I.D. AND LARGER

The OTC Large Hub Seal Puller Head, No. 600053, is designed to eliminate bearing and hub damage that can occur when a punch and hammer is used to remove the seal. The large, replaceable head measures 5.1” long, making it easier to pull seals with 4-5/8” I.D. and larger. Fits on the existing 5085 hub sealer puller, not included, for more applications and leverage. Its unique pulling head design quickly and easily removes the seal in one piece. Built from high quality heat-treated steel, it’s capable of removing hub seals on trailer and truck axles, including truck steering axles.  For more information, click on “PD e-inquiry” at VehicleServicePros.com

TPMS DIAGNOSTIC AND PROGRAMMING TOOL KIT

The Ranger TruSensor TS58R Universal TPMS Kit is designed to diagnose and program import and domestic tire pressure monitoring systems. Offering 98 percent global vehicle coverage, the kit includes a portable TS58R tool with a color touchscreen, four metal stem sensors, four snap-in rubber sensors, a USB interface cable, an OBD-II cable, and a power cord, all packaged in a durable, padded carrying case. TruSensor TS58R can test tire pressure, temperature, and battery life; read and clear TPMS diagnostic trouble codes; reset warning lights; and accurately diagnose car key remotes and fobs. It supports all 315 and 433 MHz aftermarket and OEM sensors. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

REPAIRS WHEEL STUDS SAFELY AND CHIP-FREE

The GEDORE Thread Reset Tool , No. KL-0173-612, is designed to repair wheel studs safely and chip free. The tool can be used universally on wheel bolts with M12 x 1.5 and M14 x 1.5. According to the company, repairs are done in just 30 seconds and will not weaken the thread. The thread becomes chipless by rolling (forming, pressing, embossing) back to its original geometry. No material is removed and the strength of the wheel bolts is fully retained. Use with a standard hex socket with reversible ratchet. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

OFFERS THREE RELEARNING METHODS

The Foxwell T2000 TPMS Service Tool is designed to accurately activate and decode 98 percent of OEM and universal TPMS sensors and display the data or any faults. The T2000 enables the configuration and setup of TPMS systems. It also clones and programs sensors. The device features a simple, easy-to-use menu-driven interface as well as offers four ways to program Foxwell T10 sensors, three TPMS relearning methods (stationary, automatic, and OBD), and TPMS diagnostics, such as reading and clearing TPMS codes, TPMS live data, and TPMS active tests. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES NEW WIRELESS SENSORS

The Atlas TD 2.0 Wi-Fi Alignment System is designed to eliminate the need for a drive-on scissor or four-post alignment lift. While the system will work on standard alignment lifts, users can also use twopost lifts, non-alignment four-post lifts, scissor lifts, and pit lifts. The TD 2.0 system is PC free, Wi-Fi compatible, handheld, and can be stored on the wall to help eliminate clutter and maximize floor space. In addition, the system features new wireless sensors, Wi-Fi and Bluetooth technologies, a tablet, eight camera optical system, a brake pedal depressor and steering wheel lock, and a portable design. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES A HIGH-CONTRAST DISPLAY

The Matco Tools Rechargeable Digital Tire Inflator, No. DT7G, uses a rechargeable USB-C design for extended use and screen time. Its 21” stainless braided hose features a smooth poly coating, bend guard, and brass locking chuck, and its high-contrast Dark-Mode display ensures users can clearly see measurements in glaring sunlight and dim conditions alike. The inflator also boasts a precision of 0-58 psi +/- 1 psi and a fine resolution of 0.1 psi. It can handle tire pressures ranging from 3 to 175 psi.  For more information, click on “PD e-inquiry” at VehicleServicePros.com

OPEN DESIGN ELIMINATES RESTRICTIVE VALVES

The CTA Tools Straight Lockon Air Chuck Open-Flow, No. 6525, is engineered to deliver nearly instant airflow for fast fill ups. The open design eliminates restrictive valves that slow users down, while open-flow delivers speed and allows air to flow back out when disconnecting. For controlled inflation, users can pair the chuck with an inflator that has an electric shut-off valve. This tool features a 1/4” female NPT and a 3/4” hex. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

FEATURES A DUAL NOZZLE BEAD SEALER

The Maxx 50 Rim Clamp Tire Changer from Coats has the capability to handle wheels ranging from 6” to 24” in diameter and up to 16” wide. Featuring a dual nozzle bead sealing system, the tire changer offers increased air flow for faster operation. Additionally, the unit has been tested up to 250,000 bead breaking cycles for durability, saves on time by not having to index the tabletop when on working on large assemblies, and is upgradable (able to add tool heads and/or a foot pedal).  Designed and built in the U.S.A. 

For more information, click on “PD e-inquiry” at VehicleServicePros.com

Attitude is everything

This distributor recommends surrounding yourself with successful people — a successful mindset leads to a successful business.

By Emily Markham, Editor

Cornwell distributor Jason Neil has been in the tool-selling game for around 25 years. During that time, he’s been both a distributor and a district manager, but has ultimately come back to being a distributor because it allows him to do his own thing.

Growing up, Neil’s father owned a service station that introduced the distributor to the world of cars. It was through watching his father run his business that Neil decided he wanted to run his own business as well.

“I wanted to own my own business,” Neil explains. “But one thing that I was struggling with is [my father] always had issues with employees, and I wanted something with either very little employees or no employees, and that’s ultimately what led me to being a dealer.”

KEEP ‘EM COMING BACK FOR MORE

Along his route through north Seattle, Neil mainly visits independent shops, dealerships, and body shops. Aside from showing up every week with a full truck, Neil sets himself apart by offering a variety of promotions to his customers.

From giving away Seattle Kracken hockey tickets to a toolbox full of tools to virtual reality goggles, Neil keeps his

What's your story?

Share the ups and downs of life on the road with us at Editor@VehicleServicePros.com and you could be featured in our next Tales from the Road column.

customers coming back for more by running a new promotion every quarter. But that’s not all. On top of those promotions, during the holidays, Neil likes to give away some freebies to all his customers.

“Every Christmas I give away to every single person on my route, a bag of Almond Roca, and I give them a $20.00 off Christmas cash coupon,” Neil notes. Additionally, during Easter, he likes to give away Peeps along with tons of candy during Halloween.

TIPS FOR NEW DISTRIBUTORS

Over the years, Neil has seen the “right” and “wrong” way to do things in this business. His three tips for distributors just starting out are be consistent, surround yourself with successful people, and vary your types of payment options.

BE CONSISTENT

Neil notes whether it’s showing up on time or following through on getting a tool to a customer, the best way to find success as a distributor is by being consistent.

“There’s always gonna be somebody else around that has more tools than you on your truck,” Neil says. “And if you don’t have [a tool], a lot of times guys can’t wait ... [and] you better figure out how you can get it to them the next day.”

SURROUND YOURSELF WITH SUCCESSFUL PEOPLE

Neil recalls that he got to where he is today by talking with other distributors and learning from them. He notes that

he’s often in contact with Cornwell’s number one distributor, and the two like to discuss how much they’ve sold. For Neil hearing that the other distributor may have sold more than him that day helps to motivate him.

“You’re not gonna get that motivation from a person that’s not doing good or somebody that has a negative attitude,” Neil says.

The distributor has a keychain from when he first started as well as a medallion, that both say, ‘Attitude is everything.’ He likes to keep them close as a reminder to always have a good attitude.

VARY YOUR TYPES OF PAYMENT OPTIONS

Nowadays cash, checks, and credit cards aren’t the only available means to pay for goods and services. Apple Pay, Google Pay, Venmo, and many other mobile payment methods are available as well.

Neil recommends having an alternative credit card processor that allows you to accept more forms of payment.

“There are other avenues to collect money,” he says, “and you have to eliminate your customers’ excuses for not paying you.”

Neil has one of the new dark gray Cornwell Quality Tools trucks.

Photo courtesy of Jason Neil

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SPEC GUIDE SCAN TOOL

A comparative list of functions and features for a large selection of aftermarket scan tools from 25 equipment manufacturers.

SPONSORED BY:

SPEC GUIDE 2024 SCAN TOOL

Updated information for manufacturers of Global OBD-II, Professional Diagnostic, and Heavy Duty Diagnostic scan tools.

By Emily Markham, Editor

Welcome to the 2024 Scan Tool Spec Guide, brought to you by Professional Tool & Equipment News, Professional Distributor, and Fleet Maintenance magazines.

It’s been eight years since we started putting together this guide, and arguably as the years have passed, the need for shop owners and technicians to have the right scan tool/s has only increased. Though the basic format of this guide has stayed the same, each year we work hard to update every section to reflect the advancing technology of this industry. And with those advancements, that are only continuing to evolve, the scan tool remains one of the first tools a technician is reaching for to diagnose a customer’s vehicle.

While OE scan tools have their place, this guide is dedicated to many of the aftermarket scan tool options available. According to our research in the 2024 Aftermarket Profile study — found in the April issues of PTEN and Professional Distributor — 78 percent of technicians are relying on aftermarket scan tools in the shop. That’s up six percent from last year’s study.

So, if you or your shop is looking to add another scan tool to your collection, we’ve got you covered. We provide information from 25 aftermarket scan tool manufacturers all broken down into three categories: Global OBD-II, Professional Diagnostic, and Heavy Duty Diagnostic.

Over these next several pages, you’ll find the most up-todate product information for aftermarket scan tools available on the market from many of your favorite manufacturers.

Whether you’ve had a scan tool break, need to update your tool to a newer model, or your current scan tools just don’t do everything you need them to, let this guide be a reference for you as you narrow down what features you’re searching for. Purchasing a new scan tool is a big investment, so take your time flipping through these pages to help figure out exactly what scan tool fits all your requirements.

• Passenger Vehicle (CL) and Passenger Vehicle + Heavy Duty (CLHD) versions available

• Fastest diagnostics ever with high-speed health report

• All weather tool: Anti Glare / OLED screen and durable IP65 construction

• MaxFix (CL & CLHD) and MaxFixHD (CLHD) included

• VCI with J2534 capabilities*

• Code Assist and 4-channel scope standard on all versions

OBD-II DIAGNOSTIC

OBD-II DIAGNOSTIC

2024 SCAN TOOL SPEC GUIDE

PROFESSIONAL DIAGNOSTIC

J2534

2024 SCAN TOOL SPEC GUIDE

PROFESSIONAL DIAGNOSTIC

2024 SCAN TOOL SPEC GUIDE

Clear, on-screen step-by-step instructions make the ADASLink® diagnostic scan tool your gateway to ADAS calibrations.

On-screen direction walks techs through calibrations for millions of vehicles

Comprehensive pre- and post-scans of installed systems and codes

Full diagnostic capabilities reveal trouble codes and other vehicle information

Code/pair new parts to the vehicle after installation

Follow guided processes to calibrate required systems after a collision

ULTRA THE BEST KEEPS GETTING BETTER

BEYOND AFTERMARKET

EXPANDABLE SERVICE OPPORTUNITIES

CLOUD-BASED REPORT MANAGEMENT

SCAN FOR DETAILS ACCESS OEM-SOURCED REPAIR DATA ON YOUR TABLET

AUTEL ACADEMY TECHNICAL TRAINING

PROFESSIONAL DIAGNOSTIC

2

2024 SCAN TOOL SPEC GUIDE

PROFESSIONAL DIAGNOSTIC

2024 SCAN TOOL SPEC GUIDE

PROFESSIONAL DIAGNOSTIC

2024 SCAN TOOL SPEC GUIDE

MAC TOOLS REPAIR SOURCE DIAGNOSE, RESEARCH AND REPAIR VEHICLE ISSUES NOW INCLUDED WITH STANDARD SUBSCRIPTION

• Repair Source on ET9200ELITE plus a second login for PC in ONE

• Included in annual subscription/new tools

• View your Repair Source on PC, freeing up your ELITE for more work

• Requires active scan tool subscription

• One PC login per scan tool

PROFESSIONAL DIAGNOSTIC

2024 SCAN TOOL SPEC GUIDE

Powerhouse scan tools from the global leader in diagnostics

Compare a Bosch ADS 525X, ADS 625X, or 3824A ESI[truck] to your current scan tool for 30 days.

A complete lineup of connected diagnostic solutions that work together seamlessly to solve complex, cross-functional problems at every stage of the repair process. Engineered to optimize troubleshooting, boost efficiency, and alleviate tedious tasks while empowering you to focus your expertise on delivering quality repairs with precision and confidence. Solutions

ADS 525X (SKU 3945)

ESI[truck] Heavy Duty (SKU 3824A)

ADS 625X (SKU 3975)

HEAVY DUTY DIAGNOSTIC

2024 SCAN TOOL SPEC GUIDE

HEAVY DUTY DIAGNOSTIC

Detroit, Peterbilt, Cummins, Mack

or all)

2024 SCAN TOOL SPEC GUIDE

HEAVY DUTY DIAGNOSTIC

2024 SCAN TOOL SPEC GUIDE