Professional Distributor – October 2026 by Endeavor Digital Editions

The Mobile Distribution Network Connection

KEEPING UP WITH

THE CHARGE What distributors need to know about recent changes to battery and electrical service and keeping up with their customers’ needs.

Page 32

Most Wanted Page 12 Show Me Your Truck Page 40 More exclusive content at VehicleServicePros.com/Distributors October 2026 | VehicleServicePros.com

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MORE WAYS TO MEET DEMAND.

Customer needs are evolving—and independent dealers need a distributor that evolves with them. That’s why Medco is continuing to invest in new supplier partnerships and expand our assortment across tools, equipment, and gear. By growing our network of trusted brands and broadening our product mix, we’re helping dealers access more of the products customers want—while creating new opportunities to increase sales and grow their businesses. Because real growth starts with the right products—and the right partner beside you.

Your Growth is Our Focus. That’s the Medco Difference.

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OCTOBER 2026 CONTENTS

. Published by Endeavor Business Media, LLC

Printed in the U.S. Volume 34, Number 7; October 2026 EDITORIAL DIRECTOR Chris Jones 770-625-1526 ChristopherJ@EndeavorB2B.com EDITOR-IN-CHIEF Nadine Atiya 330-808-4298 Nadine@VehicleServicePros.com

Emily Markham 920-234-6359 Emily@VehicleServicePros.com

EDITOR

ASSISTANT EDITOR Elli Carder 224-324-8514 Elli@VehicleServicePros.com

Mattie Gorman-Greuel 920-563-1636 MGorman@EndeavorB2B.com

ASSOCIATE SALES DIRECTOR

DIRECTOR OF BUSINESS DEVELOPMENT Cortni Jones

920-568-8391 CJones@EndeavorB2B.com Diane Johnston 920-568-8364 DJohnston@EndeavorB2B.com

ACCOUNT EXECUTIVE

Sean Thornton 269-449-0257 SThornton@EndeavorB2B.com

ACCOUNT EXECUTIVE

PRODUCTION MANAGER Jane Pothlanski 224-324-8507 JPothlanski@EndeavorB2B.com

PRODUCTS

AD SERVICES MANAGER Karen Runion 330-736-1291 KRunion@EndeavorB2B.com

8 Sneak Peek

Brand new products from Klein Tools, Cal-Van Tools, K-Tool International and more.

ART DIRECTOR Eric Van Egeren AUDIENCE DEVELOPMENT MANAGER Debbie Dumke ENDEAVOR BUSINESS MEDIA, LLC

12 Most Wanted

CEO – Chris Ferrell

The top requested products from technicians and shop owners, based on inquiries from PTEN magazine.

COO – Patrick Rains CDO – Jacquie Niemiec CALO – Tracy Kane CMO – Amanda Landsaw EVP – Transportation Group – Chris Messer VP of Content Strategy – Transportation Group – Josh Fisher

FOUNDER RUDY WOLF Subscription Customer Service US/Canada: +1 (877) 498-4668 Outside US/Canada: +1 (920) 249-4687 customerservicePD@vehicleservicepros.com PO Box 3257, Northbrook, IL 60065-3257

Steve O’Leary, Mac Tools

EXCLUSIVE 14 2026 PTEN Award Winners Check out the winners for PTEN’s 2026 Innovation Awards and People’s Choice Awards.

SUBSCRIPTIONS: Individual print subscriptions are available without charge to qualified subscribers in the U.S. Please visit www.vehicleservicepros.com and click on “Subscribe”. Publisher reserves the right to reject non-qualified subscriptions. Subscription prices (USA Only): $66.00 per year, $122.00 two years. Back issue $15.00 prepaid, if available. All subscriptions payable in U.S. funds. Send subscription inquiries to Professional Distributor, PO Box 3257 Northbrook, IL 60065-3257. Customer service can be reached toll-free within US/Canada at +1 (877) 498-4668 or outside US/Canada at +1 (920) 249-4687 or at customerservicePD@vehicleservicepros.com for magazine subscription assistance or questions. Printed in the USA. Copyright 2026 Endeavor Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopies, recordings, or any information storage or retrieval system without permission from the publisher. Endeavor Business Media, LLC does not assume and hereby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident, or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions by the authors of said articles.

Taking a closer look at products from Dynamic Tools, SFA Companies, and FJC.

SALES 40 Show Me Your Truck Foster Troutt, Mac Tools

COVER STORY Professional Distributor (USPS 017-300; ISSN 1553-6211 print; ISSN 2150-2080 online) is published eight times a year in March, April, May, June, August, September, October and December by Endeavor Business Media, LLC. 201 N Main St, 5th Floor, Fort Atkinson, WI 53538. Periodical postage paid at Fort Atkinson, WI, and additional mailing offices. POSTMASETER: Send address changes to Professional Distributor, PO Box 3257, Northbrook, IL 60065-3257.

28 In Focus

42 Tool Dealer 101

32 Keeping up with the charge

What distributors need to know about recent changes to battery and electrical service and keeping up with their customers’ needs.

This month Brian Fahlgren discusses what it takes to be a good mentor.

44 Driving Sales

Products that will help your bottom line.

50 Pro Tips

Distributors share advice on performing product demos.

DEPARTMENTS 6 Editor's Note

What earns a spot on the truck?

38 The Truck Stop

Understanding the importance of building relationships with your customers. Professional Distributor I October 2026 I VehicleServicePros.com 3

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FEATURED

PRODUCTS

PHOTO GALLERY Cornwell Quality Tools 3-pc 4” Kiwi Plier Set, No. ECKWP3PK VehicleServicePros.com/ 55399787

Attendees gathered for product training, demonstrations, and hands-on learning during the 2026 MEDCO Customer Show. Browse the gallery for a look at the sessions and activities throughout the event. VehicleServicePros.com/55406554

Cal-Van Tools Heavy Duty Yoke Puller No. 497

NEWS

VehicleServicePros.com/ 55403036

BendPak has reached a settlement with VEVOR in a patent infringement lawsuit involving its QuickJack portable car lifts. VehicleServicePros.com/55404266

ARTICLE

K-Tool International The leaves are turning from green to gold, red, and orange, but one thing that will never change is us sharing new products. Let’s take a look at the top 10 most-viewed products on VehicleServicePros. com in September. VehicleServicePros.com/55406680

Pod Light, No. KTI73309 VehicleServicePros.com/ 55401103

VIDEO In this video, Milwaukee Tool showcases the 38-pc Metric Tap & Die PACKOUT Set w/ HEX-LOK 2-in-1 Handle, No. 49-22-5603. VehicleServicePros.com/55390227

SUNEX Tools Deluxe Creeper with Adjustable Headrest, No. 8515B VehicleServicePros.com/ 55400165

4 Professional Distributor I October 2026 I VehicleServicePros.com

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EDITOR'S NOTE

What earns a spot on the truck?

A few days at the MEDCO Customer Show offered a closer look at how much goes into deciding which new products are worth bringing back to the route.

EDITOR-IN-CHIEF

Nadine@ VehicleServicePros.com

Going into a show like MEDCO, I usually have a long list of new products and topics I want to learn more about while I’m there. This time, one thing I kept noticing was just how much there is for a distributor to take in before deciding what actually makes sense to bring back to the truck. During the training sessions, manufacturers had the opportunity to spend more time explaining their products, showing how they worked, and answering questions from distributors. Once the show floor opened, those distributors were surrounded by even more new tools and equipment, special offers, demonstrations, and opportunities to add something different to their inventory. Watching that process gave me a better appreciation for how many decisions go into stocking a tool truck. Space is limited, and every product taking up room needs a reason to be there. A new tool may look interesting on the show floor, but a distributor still has to think about which customers could use it, whether the price makes sense for their route, what they already have in stock, and how confident they feel explaining or demonstrating it once they get back home. It also made me think about how much new product information distributors are expected to keep up

Photo: Nadine Atiya

NADINE ATIYA

spent a few days in Nashville last month for the MEDCO Customer Show, where our team sat in on training sessions, talked with distributors and manufacturers, and spent plenty of time walking the show floor looking at what was new.

Attendees gather in the Milwaukee Tool booth at the MEDCO Customer Show for hands on tool demonstrations.

with throughout the year. We see hundreds of product announcements come through our inboxes and that’s before you account for everything manufacturers are introducing at shows, through promotions, or directly to their customers. That’s something I plan to keep in mind as we plan our coverage. Showing you a new product is useful, but giving you enough information to understand where it fits, what it does differently, and whether it might make sense for your customers is much more valuable. We came home from Nashville with plenty of new products to share, along with interviews, demonstrations, and other coverage from the show. I hope it all gives you a little more information to work with the next time you’re deciding what deserves a spot on your truck!

PROFESSIONAL DISTRIBUTOR EDITORIAL ADVISORY BOARD JAY HASHAGEN Cornwell Quality Tools, Centralia, WA MARIA AND ED LEE Mac Tools, Spokane, WA

FACEBOOK

facebook.com/ ProfessionalDistributor

linkedin.com/company/ ProfessionalDistributor

INSTAGRAM

@PTENMagazine

YOUTUBE

Vehicle Service & Repair Video Network

RYAN AND VAL VISONA Independent, Chicago, IL

6 Professional Distributor I October 2026 I VehicleServicePros.com

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SEE US AT SEMA BOOTH #35086

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SNEAK PEEK Welcome to Sneak Peek!

This section features recently introduced automotive tools and equipment. See new products even before automotive technicians read about them in PTEN magazine.

110V POWERED

The Atlas Lift Lights for 4-Post Lifts, Nos. ATECED6561-1 and ATECED6561-2, come in two sizes, 13’ and 15’. The 13’ lights have a maximum brightness of 3,200 lm and 42 magnets. The 15’ lights provide a maximum brightness of 3,600 lm and include 48 magnets. Both lights feature magnetic mounting, a 10’ power cord, a 120-degree LED viewing angle, and LED color temperature between 6,000K and 7,000K. 110V powered. n For more information, visit VehicleServicePros.com/55394949

50-LB WEIGHT CAPACITY

The Milwaukee Tool PACKOUT Single Drawer Toolbox, No. 48-22-8411, expands the modular storage lineup with a solution designed to maximize accessibility and durability. The toolbox delivers a 50-lb weight capacity and includes a locking security bar designed to accept a padlock, helping users keep the drawer securely closed during transport. As part of the PACKOUT Modular Storage System, the toolbox enables a fully customizable storage setup that supports efficient organization and easy transportation of tools and accessories. Additionally, the single drawer toolbox features a quick one-handed opening for convenient access, along with versatile dividers that provide additional segmentation and attachment-ready points for enhanced organization. n For more information, visit VehicleServicePros.com/55392604

135-LB RATED CAPACITY

The K-Tool International Adjustable Mobile Worktables, Nos. KTI75160XDP and KTIXD75160XDGB, are mobile worktables ideal for automotive and industrial settings. Designed to deliver strength and flexibility, these worktables feature integrated release handles and a quick adjust column allowing the table to be raised or lowered through 11 adjustable height positions, minimum of 33” to a maximum of 45”. They have a robust steel frame with a 135-lb rated capacity, extruded aluminum bumpers, and black plastic cap corners for enhanced protection and professional appearance. The spacious 30” by 21” work surface provides ample room and comes in two colors, purple and gray-blue. n For more information, visit VehicleServicePros.com/55401093

90-DEGREE TILTING HEAD

The Streamlight Trident offers a low-profile design with a durable polycarbonate body, elastomer over-mold construction, and a 90-degree tilting head. The headlamp combines long-range and close-up illumination in one unit. Its push-button operation cycles through one flood LED, three flood LEDs, the spot LED, and off modes. In spot mode, the Trident delivers 200 lm, 4,000 candela, and a run-time of 6.5 hours. With three LEDs, it provides 40 lm, 40 candela, and 14 hours of operation. With one LED, it offers 15 lm, 10 candela, and an extended run-time of 28 hours. n For more information, visit VehicleServicePros.com/55395199

BOTTOM TRAY SUPPORTS UP TO 150 LBS

The Cornwell Quality Tools Folding Service Cart, No. ECEZOFSC, features a durable steel frame to support heavy loads. Its smooth-rolling casters make maneuvering effortless. The top tray features an integrated handle and supports loads up to 75 lbs. The bottom tray supports up to 150 lbs and the rear steel panel is perforated to accept Cornwell’s hooks and hangers. The cart collapses in seconds for easy storage or transport. n For more information, visit VehicleServicePros.com/55399790

DELIVERS 1,500 PEAK AMPS

The Schumacher Electric Corporation 1,500A Portable Jump Starter + AC Power Station with Air Compressor, No. SJ1694, features 1,500 peak amps, as well as a built-in 400W continuous/800W peak AC power inverter. The jump starter has a 120 psi compressor with inflator/deflator functionality. It provides 12V of jump-starting power and features integrated USB-C and USB-A charging ports, a 12V DC accessory outlet, and a built-in LED work light. n For more information, visit VehicleServicePros.com/55400196

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CONVERTS AIR BLOWERS INTO SPACE HEATERS

FEATURES REMOVABLE NON-MARRING JAW COVERS

The FJC Heater for Electric Blower, No. 62300, converts users’ compatible air blowers into space heaters. With a simple plug-and-play installation, the 62300 is designed to be a fast, effective supplemental heat for garages and work areas. The durable construction is meant to provide long-lasting performance. The heater should be used with FJC’s Air Blower, No. 60300. n

The OEMTOOLS 3-pc Plier Wrench Set, No. 22672, is designed to tackle stubborn fitting or rounded-off fasteners with parallel jaws that apply even pressure across the flats of the fastener for a secure grip with less chance of slipping or rounding. The set includes 7”, 10”, and 12” plier wrenches with push-button adjustment for fast sizing and SAE and metric markings for quick reference. Removable nonmarring jaw covers help protect chrome, painted, and polished surfaces, while the chrome vanadium steel construction and a durable matte chrome finish provide a long service life. Built for fastening, holding, bending, plumbing, and general repair work, technicians have three versatile sizes for jobs throughout the shop. n

For more information, visit VehicleServicePros.com/55405822

For more information, visit VehicleServicePros.com/55403294

FLIP-TOP LID ADDS EXTRA STORAGE

The Matco Tools Mini Toolbox w/ Flip Top, No. MTCMINIBX262, packs classic shop style into a compact, functional design. Featuring a navy case, white drawers, red trim, and a bold red Matco Tools logo, this box is ideal for storing small tools, parts, and more. The flip-top lid adds extra storage access, while four drawers help keep smaller items organized and easy to reach. Built with rubber feet for added stability and surface protection, this mini box delivers utility in a compact 13.4” L by 9.7” W by 10” D footprint. n For more information, visit VehicleServicePros.com/55393408

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SNEAK PEEK FEATURES A 90-TOOTH RATCHETING BOX END

STRIKE CAP IN TOP OF HANDLE

The Lisle Corporation 2-pc Straight Pocket Pry Bar Set, No. 35390, comes with pocket-sized straight pry bars that each feature square shafts and two-stage, compound-grinds on two sides. This forms a strong and durable centered tip design, making these pry bars a versatile option for prying, positioning, aligning, and separating components. The 1/8” pry bar has a magnet in the top of the handle. The 1/4” pry bar has a strike cap in the top of the handle that can be tapped with a hammer. The overall length for each is 5”. 

The Klein Tools 8-pc Metric Ratcheting Combination Slide-Lock Wrench Set, No. 69508M, includes eight metric sizes for automotive service applications. The 90-tooth ratcheting box end requires minimal swing arc for use in confined areas. A Slide-Lock design helps maintain engagement with nuts and bolts during use, while the pass-through profile accommodates longer threaded fasteners. Color-coded markings identify wrench sizes, and the set includes a roll pouch for storage and transport.  For more information, visit VehicleServicePros.com/55406414

For more information, visit VehicleServicePros.com/55401002

RATCHETING MECHANISM FOR CONTROLLED CLAMPING

The GreatNeck Ratcheting C-Clamps, Nos. 74304, 74305, and 74306, are designed to provide fast, one-handed clamping for a variety of applications. A ratcheting mechanism delivers controlled clamping pressure without traditional screw adjustments, while a quick-release trigger allows fast repositioning and removal. Swiveling, non-marring jaw pads provide a secure grip while helping protect finished work surfaces. The lineup includes the compact 1.5” (74304) for smaller workpieces and confined spaces, the 2” (74305) for everyday clamping, and the 4” with a deep-throat design for additional clearance around larger workpieces. All three clamps feature high-impact resin construction and are backed by the GreatNeck limited lifetime warranty.  For more information, visit VehicleServicePros.com/55400877

LIFTS FROM 3.58” LOW TO 24.4” HIGH MANUFACTURED IN THE USA

The Cementex Double-Insulated Pry Bars are engineered with Cementex’s insulation technology, offering leverage and protection for technicians working in energized environments. These pry bars provide the appropriate leverage required to pry open whatever is being worked on while maintaining a barrier against electrical hazards. The orange-over-yellow insulation offers clear visual safety indication, allowing users to quickly identify wear and maintain compliance with safety standards. Manufactured in the USA, these pry bars are tested to 10,000V and rated for live use up to 1,000 VAC. Available in 12” and 36” to suit various applications. 

The SUNEX Tools Skyhawk 3.5-Ton High Reach Floor Jack, No. 66035HR, is designed to safely handle cars, trucks, and SUVs with ease. It lifts from 3.58” low to 24.4” high, handling a wide range of vehicles with ease. Equipped with Rapid Rise dual pump technology, dual pump pistons power a fast lift. The 18” extended chassis design ensures easy access to deep lift points, while the oversized 4.6” saddle provides a secure lifting surface that grips vehicle frames firmly. A 50” extra-long handle for superior leverage and ergonomic pumping action, reducing operator fatigue during heavy lifts.  For more information, visit VehicleServicePros.com/55401078

For more information, visit VehicleServicePros.com/55396770

DESIGNED FOR USE ON CLASS 1 AND 2 VEHICLES

The Cal-Van Tools Light Duty Yoke Puller is designed to remove automotive yokes from driveshafts and transmissions while reducing the risk of damage to the yoke. Designed for use on Class 1 and 2 vehicles, the puller is compatible with Ford F-150 and F-350, Chevrolet 1500 and 3500, and Dodge Ram 1500 and 3500 models. The puller is manufactured from high-quality steel for durability and long-term use.  For more information, visit VehicleServicePros.com/55405108

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MOST WANTED C Comes with case for storage

Do YOU stock it?

The AUTOOL Digital Cylinder Pressure Gauge utilizes digital sensing technology and high-precision chips to display pressure values. Equipped with a one-way valve, it accurately locks the maximum pressure value of the cylinder. It comes with various connectors to support cylinder pressure testing for most engines on the market. Additionally, it includes a data storage feature that records six sets of pressure measurement data, facilitating comparison and observation to identify fault points. Users can switch between pressure units psi, Bar, and kg/cm2, and temperature units Celsius and Fahrenheit. One-key data locking prevents accidental changes to readings. The HD 2.8” LCD backlight display ensures readability even in low-light environments. For more information, visit VehicleServicePros.com/55373231

The following products are among the most requested tools and equipment from recent issues of PD's sister publication, PTEN. Perhaps you've already received requests about some of these items. Take a closer look at stocking them.

A Includes 60” test leads

The Tool Aid Test Lead Pack, No. 23300, includes five colored test leads designed to provide cost-effective testing solutions for multimeters and other diagnostic tools that accept standard 4mm banana plugs. Features 60” test leads with flexible silicone insulation. Rated for up to 10A and CAT III 1,000V / CAT IV 600V. For more information, visit VehicleServicePros.com/55373149

E B

B Equipped with HEAT SENSE temperature technology

D Commonly used on

The M12 Auto Shop Borescope w/ Wi-Fi File Sharing, No. 315121, from Milwaukee Tool delivers simplified inspections and faster repair approval.The borescope has a 5.5” HD touchscreen display and can connect to the shop’s Wi-Fi to share and document findings via email. The 5mm access provides leverage in tight spaces, including glow plug holes and fuel injector ports. Front and side view cameras with adjustable LED brightness provide increased application viewing. High-definition photo and video with four times zoom allow the technician to diagnose hairline cracks. Equipped with HEAT SENSE Temperature Alert technology, if the vehicle is too hot the borescope notifies the user and shuts down. Also includes a field-replaceable 5’ camera cable for reduced downtime. For more information, visit VehicleServicePros.com/55341620

The VIM Tools 4-pc 1/2” Drive Impact Ball Universal Close Quarter Socket Set, No. BCS800, is commonly used on brake caliper bracket bolts found on Subaru (and other makes). These make uninstalling and reinstalling the brake caliper bracket bolts where access is limited due to the bolt placement and size of the bolt heads, where common tools simply can not fit, easy. Can be used with impact wrenches. For more information, visit VehicleServicePros.com/55370213

brake caliper bracket bolts

E Tests both 12V and 24V relays

The Electronic Specialties Universal Relay Buddy, No. 196, features a wide range of test coverage, including both 12V and 24V relays. Its five test ports accept seven of the most common relays in use today. Proprietary internal circuitry sorts out the difference between SAE standard, bifurcated, and two-branch relays, as well as that special green BMW/Mini relay with two 87 pins and pins 86/30 switched. During the test, if excessive voltage drop is detected, the relay is failed. For more information, visit VehicleServicePros.com/55370223

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F Diagnose parasitic draw

I Removes stripped

directly at the battery

or rusted screws

The Power Probe PPDRAW Battery Adapter expands the functionality of the Power Probe PPDRAW Draw Monitor, giving technicians the ability to diagnose parasitic draw directly at the battery using alligator clamps. By converting the tool’s OBD-II connection to battery terminal access, it enables the same diagnostic workflow on vehicles and equipment without an OBD port. The adapter also allows technicians to safely disconnect the battery while the PPDRAW maintains system power and continuously monitors current draw. This helps prevent electronic resets and avoids interrupting the circuit, supporting a more efficient and controlled diagnostic process. For more information, visit VehicleServicePros.com/55373214

The Vampire Tools VAMPLIERS CAIMAN 7.5” Multi-Purpose Screw Extractor Long Nose Pliers with Crimper, VT-002-7LN, are designed to be a versatile, all-in-one solution for professionals. Combining screw extraction, crimping, cutting, and wire work, it’s ideal for multi-industry use, including automotive, aerospace, electrical, construction, and HVAC applications. Its precision jaws remove stripped or rusted screws and handle hard-to-reach fasteners, accommodating 2-5.5mm heads. Intermeshed teeth provide superior grip, according to the company, for twisting and bending wires, while the built-in crimper fits 1.25-2.5mm wires. Crafted from high-carbon Japanese steel (HRC60 ±2) with ergonomic TPR handles. For more information, visit VehicleServicePros.com/55370228

F J

G Tests and diagnoses noise,

J Supports DoIP and

vibration, and harshness

CAN FD protocols

The PicoScope NVH Essentials Standard Kit from Pico Technology is a comprehensive package for testing and diagnosing the noise, vibration, and harshness of a vehicle. The kit is powered by the PicoScope 4425A and allows measurement on 3 axes with the option to measure vibration or sound on a single axis at an additional vehicle location. The addition of the MongoosePlus ISO/CAN 3 J2534 Lead (TA512) allows users to acquire engine and road speed signals. For more information, visit VehicleServicePros.com/55300929

The Bosch Diagnostics ADS 10X Plus Diagnostic Scan Tool is designed to perform scan speeds up to 24 times faster, with monthly software updates, and full vehicle scans performed in under 40 seconds with just three clicks. Features 98 percent coverage of North American vehicles including domestic, European, Asian, EV, and ADAS-equipped models. Access MOTOR TruSpeed Repair, the Bosch Wiring Diagram Database with over 700,000 diagrams, and OEM repair information directly on the tool or from any internet-connected device with an enhanced subscription. Its modular design supports evolving vehicle technologies and secure gateway access. Featuring improved connectivity, an 11” 2.5K display, 8GB RAM, and an octa-core processor. For more information, visit VehicleServicePros.com/55372639

H Standard socket work and

specialty driver coverage together

The SUNEX Tools 3/8” Drive 84-pc Master Impact Bit Socket Set, No. 3569, mixes hex, star, external star, tamperproof, and triple square driver coverage with core impact socket service in one assortment. The 3/8” drive with SAE and metric coverage keeps standard socket work and specialty driver coverage together in one set. Designed to help technicians cover common impact socket and specialty driver interfaces. For more information, visit VehicleServicePros.com/55371759

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2026

2026 WINNERS INNOVATION AWARD WINNERS E

2026

very year since 1999, the PTEN Innovation Awards have featured the newest and most innovative products introduced to the automotive aftermarket, and this year is no different. For 2026, PTEN received more than 100 product entries in 27 categories. These same products, voted on by our panel of industry judges for the Innovation Awards, are also entered into PTEN’s People’s Choice Awards. This is our 12th year running the People’s Choice Awards, where we ask our readers to weigh in on which new products they think are the most innovative – and we had thousands of votes. Throughout the next several pages, you’ll find the winners for both PTEN’s Innovation Awards and People’s Choice Awards. In some cases, you’ll see that the readers’ votes matched the judges’ when deciding on a winner, and in others, you’ll see that the readers chose a different product to rise to the top. Congratulations to all our winners and thank you to our judges and everyone who showed up to vote.

To view all the Innovation Award winners online, visit: VehicleServicePros.com/2026IAWinners.

To view all the People’s Choice Award winners online, visit: VehicleServicePros.com/2026PCAWinners.

POWER THE JOB. PROTECT THE PROCESS. Stable Power. Smarter Service. ESS6100

Modern vehicle service demands more than a battery charger. The ESS6100 delivers stable, clean power for vehicle programming, diagnostics and battery service, helping technicians maintain voltage and keep critical procedures on track. • Delivers 100A continuous power from a standard 110V, 15A outlet • Clean, stable power for programming & diagnostics • Automatic battery charging with adjustable amperage and voltage • Designed for today’s service environment AMERICAN MADE, FAMILY OWNED SINCE 1948 • 5043 Farlin Ave. • St. Louis, MO 63115 • 800-949-1472 www.associatedequip.com 14 2610PTED_AssociatedEquipment.indd Professional Distributor I October 1 2026 I VehicleServicePros.com

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2026 WINNERS CATEGORY: ADAS

CATEGORY: AI Integration

CATEGORY: Air Tools

SUNEX Tools Heavy Duty Long Barrel Air Hammer

Autel

TOPDON

MaxiSYS IA1000

TopScan Master

The Autel MaxiSYS IA1000 is a next-generation ADAS calibration and wheel alignment system powered by the MaxiSYS Ultra S2. Robotic target positioning and high-definition optical cameras reduce setup time and increase accuracy. Laser-guided pattern positioning and automated floor compensation minimize errors. Advanced alignment data exceeds industry standards, and comprehensive scan reports validate and document every calibration. The IA1000 delivers tailored solutions for wheel alignment, LDW, and ADAS calibrations.

TopScan Master is TOPDON’s top-tier pocket scan tool that pairs with a smartphone via Bluetooth for full-function diagnostics across over 120 vehicle makes. It delivers all 10 OBD-II test modes, bidirectional controls, key programming, DoIP support, and 30 service functions covering advanced resets and system-matching procedures. Built for professional technicians, it also includes performance testing, live data comparison, and shop-ready reporting, providing high-end diagnostic capability in a compact, wireless format.

The People’s Choice Award winner for this category is:

The SUNEX Tools Heavy Duty Long Barrel Air Hammer, No. SX2302, is engineered for maximum impact, user comfort, and jobsite productivity. It delivers 2,300 BPM and a 3.75” stroke. Built to handle tasks like bolt cutting, pin driving, and suspension component separation, this hammer comes equipped with a hardened steel piston for long-term reliability. It features a lightweight die-cast aluminum body for additional control. The patented damping system reduces vibration for enhanced comfort and longer work sessions. The SX2302 includes a quickchange chuck for standard .401” chisels and a front exhaust that directs air and debris away from the user. Available as a kit.

The People’s Choice Award winner for this category is:

Autel

TOPDON

Snap-on

MaxiSYS IA1000

TopScan Master

Reversible Cut-Off Tool, No. PTCR430

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3/4 Ton Quick Adjust Underhoist Stand,

2026 WINNERS CATEGORY: Automotive Scan Tools

CATEGORY: Automotive Shop Software

CATEGORY: Battery Starting & Charging

Autel

Mitchell 1

MaxiSYS Ultra S2

Manager SE Inspections

Power Probe

The MaxiSYS Ultra S2 is Autel’s flagship diagnostic tablet, featuring a 13.7” touchscreen, 512GB storage, and a 6-in-1 VCMI. New features include Topology 3.0 OE-style network analysis, Active Module and Network Analysis, enhanced Live Data visualization, and an integrated 4-channel oscilloscope. The new AI-powered Digital Vehicle Inspection detects dents and scratches automatically. Additional innovations include a streamlined VCMI with standalone Remote Expert capability and MAX handsfree virtual assistance via voice commands.

The Mitchell 1 Manager SE Inspections is a mobile multi-point inspection (MPI) tool that allows technicians to capture photos, videos, notes, and recommendations using customizable inspection templates. Inspection results flow directly into the shop management system, where they can be converted into detailed estimates for customer approval through a secure portal. Integrated with Mitchell 1’s OneFlow Estimating + Inspections experience, the tool is designed to improve shop efficiency, speed approvals, and identify additional service opportunities.

PPFUSE Fuse Monitor

The People’s Choice Award winner for this category is:

Autel MaxiSYS Ultra S2

Autel Cloud Service Platform

The Power Probe PPFUSE Fuse Monitor helps technicians diagnose parasitic draw by measuring current across fuses without removing them. Lights on the back of the PPFUSE indicate if a circuit is active, inactive, or open to identify circuits with a draw quickly, and the digital display shows real-time current readings. The PPFUSE has replaceable tips and can be used on Maxi, Mini, and ATC fuses with a maximum amp rating of 80A. The tool is USB-C rechargeable and includes a belt clip and a work light. PPFUSE is a perfect diagnostic companion for the Power Probe PPDRAW.

The People’s Choice Award winner for this category is: Snap-on Advanced Battery System Tester with Printer, No. EECS800

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CATEGORY: Body Shop

CATEGORY: Brake Service

Snap-on

VIM Tools

Retractable Clip Removal Tool

4-pc 1/2” Drive Impact Ball Universal Close Quarter Socket Set

The Snap-on Retractable Clip Removal Tool, No. PBFT50R, keeps technicians moving through trim work by reducing interruptions, tool switching, and clip damage. Designed as an always-accessible, multipurpose solution, its dual-tip blade fits common plastic rivet and clip styles used across vehicle interiors and underbody panels, reducing the need for additional tools. The retractable alloy steel blade deploys with a slide lever and stores inside a durable anodized aluminum case when not in use. This design protects the blade and allows technicians to carry the tool comfortably in a pocket or on a belt for quick access.

The People’s Choice Award winner for this category is: Snap-on Retractable Clip Removal Tool, No. PBFT50R

The People’s Choice Award winner for this category is:

CATEGORY: Chemicals

Tub O’ Towels Degreasing Wipes The Tub O’ Towels Degreasing Wipes from FedPro are degreasing wipes that fill a gap in the market - controlled degreasing, says the company. Tub O’ Towels Degreasing Wipes break through the grease and grime with two times the degreasing agents (compared to original Tub O’ Towels Heavy Duty Cleaning Wipes). For use on wheels, chassis, engines, tools, and more, these extra-large 10” by 12” wipes feature a scrubbing side for stuck-on gunk and a fiber-weave smooth side for finishing. The wipes come in a heavy-gauge tub with a locking lid to keep all 75 wipes 100 percent solution-soaked.

The People’s Choice Award winner for this category is: Tub O’ Towels

Snap-on Swivel Impact Socket Set, No. 307RIPLMS

Degreasing Wipes

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2026 WINNERS CATEGORY: Diagnostic Equipment

CATEGORY: EV Tool & Equipment

CATEGORY: Hand Tools

E-XTEQ E-JERRYCAN

Vessel

The Electronic Specialties Universal Relay Buddy, No. 196, features a wide range of test coverage, including both 12V and 24V relays. Its five test ports accept seven of the most common relays in use today. Proprietary internal circuitry sorts out the difference between SAE standard, bifurcated, and twobranch relays, as well as that special green BMW/Mini relay with two 87 pins and pins 86/30 switched. During the test, if excessive voltage drop is detected, the relay is failed.

The E-XTEQ E-JERRYCAN is a heavy duty external power bank designed to recharge EV batteries and the 12V batteries located in electric vehicles. Built with mobility and practicality in mind, the E-JERRYCAN features durable wheels and a collapsible handle, allowing users to easily transport it. Its LCD display and integrated indicator lights provide clear, real-time operational feedback. The unit can deliver up to approximately 10 miles (16 km) of EV range in around 30 minutes under optimal conditions, offering a solution for vehicle recovery or temporary charging needs. It also supports a wide range of battery chemistries, including flooded, AGM, Li-ion, EFB, and GEL.

The Vessel e-ASSIST MINI Ratchet Wrench Set features a compact size and a 400 rpm motor. This rechargable ratchet wrench is ideal for fastening and loosening nuts, bolts, and screws in tight spaces. The battery is charged via a USB-C connection at the base of the handle. The set provides the convenience of electric power, complemented by a handle size that welcomes various sizes. This tool offers motorized fastening up to 8.85 lbfin, and can switch to manual fastening mode (up to 531 lbf-in/44 ft-lbs).

The People’s Choice Award winner for this category is:

Snap-on

Power Probe

Electronic Specialties Universal Relay Buddy, No. 196

TRITON

PPEVTEST EV Tester

e-ASSIST MINI Ratchet Wrench Set

Snap-on Stubby Ratchets, Nos. FKC72 and FKCF72

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2026 WINNERS CATEGORY: Heavy Duty Scan Tools

CATEGORY: Inspection Tools & Lab Scopes

CATEGORY: Lifts, Jacks, & Stands

SUNEX Tools 3/4-Ton Quick Adjust Underhoist Stand

Snap-on PRO-LINK+

Hunter Engineering Inspection Live Software

The Snap-on PRO-LINK+ is a handheld diagnostic tool that provides OEM-validated diagnostic coverage for Class 1-8 trucks with code-specific repair guidance. The tool includes step-by-step troubleshooting, wiring diagrams, and component visuals to help technicians move from fault codes to repairs more efficiently. Additional features include a 12” touchscreen, up to nine hours of battery life, an integrated camera and worklight, USB-C and USB ports, and a startup time of approximately five seconds.

The Hunter Engineering cloud-based Inspection Live Software for the Quick Check Drive and Quick Check Edge autonomous inspection systems enables two service lanes to operate from a single console, helping improve efficiency while reducing equipment footprint. The software also provides over-the-air updates, a subscription-based renewal model, and regular specification, software, and license plate recognition updates to streamline system maintenance and keep inspection data current.

The People’s Choice Award winner for this category is:

Snap-on PRO-LINK+

Snap-on Video Inspection Scope, No. BK3100

The SUNEX Tools 3/4-Ton Quick Adjust Underhoist Stand, No. 6813, is designed for technicians working with two-post vehicle lifts. With a 1,500-lb capacity, this stand features a bearingmounted spin handle and a self-locking ACME threaded screw for precise height adjustments. A locking pin system with five preset height intervals allows for quick setup, while the spin handle enables fine-tuning. The 2.5” x 5.2” contoured saddle securely supports a wide range of vehicle components, making it ideal for tasks involving shocks, struts, brakes, control arms, ball joints, tie rods, steering racks, and more. Its 12” wide base provides stability, and the lightweight construction ensures easy maneuverability around the shop. Backed by a 1-year warranty.

The People’s Choice Award winner for this category is: Snap-on Folding Engine Crane, No. FEC200

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CATEGORY: Lighting

CATEGORY: Power Tools

CATEGORY: Safety & Personal Gear

Milwaukee Tool

Streamlight

NextLED

M12 FUEL 3/8” Subcompact Impact Wrench with Friction Ring Kit

NT-7885M Ultimate Folding Work Light The NextLED NT-7885M Ultimate Folding Work Light features CRI 95+ LEDs with dual 3,000K and 6,500K color temperatures to help reveal paint defects, scratches, and other surface imperfections. Its foldable dual-sided design delivers up to 1,500 lumens in Turbo Mode, while an integrated spotlight and UV light support inspection, leak detection, and work in tight spaces. Additional features include a durable aluminum body, magnetic base, IP66 and IK07 protection, and a rechargeable 4000mAh battery that provides up to 26 hours of runtime.

The Milwaukee Tool M12 FUEL 3/8” Subcompact Impact Wrench with Friction Ring Kit delivers the best underhood access for all automotive applications, says the company. Measuring 4.5” in length and 2” in width, this subcompact impact wrench fits into the tightest spots, minimizing the time spent on removing additional components under the hood. The M12 FUEL Subcompact Impact Wrench delivers up to 225 ft-lbs of nut-busting torque when paired with our M12 REDLITHIUM HIGH OUTPUT CP2.5 Battery Pack while providing up to 30 percent faster application speeds, maximizing productivity in the shop.

The People’s Choice Award winner for this category is:

Carlyle Tools Underhood Light

Wedge SL The Streamlight Wedge SL is an ultra-thin, USB-C rechargeable inspection light built for automotive professionals who need reliable, easy-carry illumination in tight spaces, such as under-vehicle, under-dash, and engine bay work. Its slim profile fits easily in pockets, and its stainless-steel, injection-molded pocket clip makes it ideal for quick access and handsfree use. A one-handed tail switch delivers momentary, constant-on, and THRO modes with up to 500 lm of output. Constructed from durable anodized aluminum with an unbreakable lens.

The People’s Choice Award winner for this category is: Snap-on

Snap-on 14.4V 3/8" Drive High-Torque Extra-Long-Neck Ratchet, No.CTR869

Ultra-Flex Safety Glasses, No. SOSGFLXCLR

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2026 WINNERS CATEGORY: Shop Equipment

CATEGORY: Specialty Tools

OEMTOOLS

1/2” Drive 15 mm Thick-Wall Impact Socket

CATEGORY: Tire & Wheel Service

Snap-on Vortex Funnels The OEMTOOLS Vortex Funnels are made in the USA and feature a vortex design that vents air to accelerate flow, delivering up to three times faster pours than standard funnels, according to the company. The internal spiral eliminates airlocks and turbulence, ensuring smooth, uninterrupted transfers of oil, coolant, and other fluids. Other innovations include a triangular body that fits securely into round fill ports for greater stability during use. Available in translucent gray and translucent green, the funnels are made from durable, chemical-resistant materials.

The Snap-on 1/2” Drive 15 mm Thick-Wall Impact Socket, No. S6700, is designed for high-torque, multi-pass diesel head bolt installation, including applications like Ford 6.7 L Powerstroke engines, eliminating the need for hand-starting by engaging the fastener sooner than deeper sockets. Its thicker wall and heat-treated design help prevent premature failure under repeated torque cycles. According to Snap-on, the Flank Drive system delivers up to 25 percent more turning power, reduces rounding, and exceeds ANSI standards. A short profile improves access in tight engine bays, with a square drive side hole supporting secure retention during use.

The People’s Choice Award winner for this category is:

Snap-on

Geared Engine Stand, No. ES1250

1/2” Drive 15 mm Thick-Wall Impact Socket, No. S6700

Hunter Engineering WalkAway System Hunter’s WalkAway System pairs the autonomous Revolution Tire Changer with the new autonomous Road Force WalkAway Wheel Balancer to deliver a 19-minute fourtire door-to-door changeover. The key innovation is a new autonomous inflation arm. When inflation is completed, the air chuck releases automatically and the spin begins, balancing the assembly and measuring road force. The technician is then free to perform other necessary tasks, such as getting the next assembly or changing the next tire.

The People’s Choice Award winner for this category is: Autel MaxiSYS MS906 PRO2-TS PMS & Diagnostic Tablet

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2610P

STINGER® 2020 S 2,000 LUMENS | PIGGYBACK® CHARGER DOUBLES YOUR RUN TIME | FIELD SERVICEABLE

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2026 WINNERS CATEGORY: Tool Accessories

CATEGORY: Tool Organization

CATEGORY: Tool Storage

+ + Carlyle Tools 29-pc Precision Drill Bit Set The Carlyle Tools 29-pc Precision Drill Bit Set includes sizes from 1/16" to 1/2" in 1/64" increments. The combined split point/step point drill bits, made from high-performance M2 alloy steel, make starting easier without walking or skipping while allowing for faster drilling in a wide range of materials including steel, brass, and plastics. The set comes in an easy-to-carry plastic case complete with a belt clip for hanging on workbenches or toolboxes, and a lifetime warranty.

SUNEX Tools

Snap-on

Flexible Magnetic Strip & Bowl The Flexible Magnetic Strip & Bowl, No. SXMAGPACK, from SUNEX Tools, features a high-quality outer PVC layer that safeguards surfaces from scratches and damage while being resistant to common shop fluids. Fourteen rare earth magnets (9 tray, 5 strip) provide reliable grip on fasteners, tools, and parts, holding them in any orientation within the engine bay, lift, or toolbox. The foldable 10” x 10” tray functions as a flat mat or parts tray, and the compact 2” x 12” strip is ideal for keeping tools organized and accessible. The tray and strip support a wide range of automotive applications, offering storage for ferrous and non-ferrous parts, and both can be easily repositioned as needed.

40” Six-Drawer Power Roll Cart

The Snap-on 40” Six-Drawer Power Roll Cart, No. KHP46, prioritizes productivity, keeping tools, lights, batteries, and electronics organized and powered for technicians at the vehicle. A one-piece, fully welded body provides premium strength, while a redesigned 11” extra-deep flip-top compartment with gas springs, integrated rack, and KAPS5 power strip with cord wrap stores power tools and larger pry bars. Six 35” wide drawers promote flexible storage, including four 4” drawers and 6” top and bottom drawers, supporting 120 lb each, with 6” drawers rated up to 240 lbs on double slides. KRA-style Lock ’N Roll drawers stay securely closed during transport.

KT + + +

KT + +

6 The People’s Choice Award winner for this category is:

The People’s Choice Award winner for this category is:

Carlyle Tools

Challenger Lifts

29-pc Precision Drill Bit Set

Adapter Cart

The People’s Choice Award winner for this category is: Snap-on 40” Six-Drawer Power Roll Cart, No. KHP46

KT + + +

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2610PT

LIGHTINGG

WITHIN REACHH 700LM WORKLIGHT CUBE + Portable Compact Design + Multi Use Unit - Stand Alone, Magnetic, Back Clip, or Headband (included) Options Available + USB-C Charging

KTI73300SP: Black Housing with Bluetooth Speaker Capability

KTI73300GD:

GLOW IN THE

DARK

1000LM RECHARGEABLE MINI FLOOD LIGHT KTI73313, KTI73314, KTI73327 + Carabiner clip and bottle opener included + Magnetic, foldable tripod stand + 7 running modes; including white, warm and red

220LM SILICONE BAND LIGHT WITH MOTION SENSOR KTI73309 + Flexible silicone band with built-in magnet + Multiple modes for lighting and signaling, including white light, yellow light, red light, white strobe, and alternating red and blue flashing + Runtime of 4 to 8 hours in white light and 2.5 to 8 hours in yellow light

600LM HEADLIGHT WITH MOTION SENSOR AND SIDE FLASHLIGHT KTI73318XD, KTI73319XD, KTI73321XD + Flexible, adjustable headband + Side flashlight includes motion sensor + 2 to 9 hour run time

K-Tool International — Quality Within Reach Innovative, high-quality products at a price you can afford. Ask your tool and equipment dealer about our reliable shop products. PD_14-27_PCA_IA.indd 25 2610PTED_IntegratedSupplyNetwork.indd 1

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2026 WINNERS CATEGORY: Training

CATEGORY: Under Vehicle Equipment

Hunter Engineering

2,750-lb Undercar Hydraulic Lift Table

CATEGORY: Welding

Snap-on Hunter University

ESAB

Hunter University from Hunter Engineering is a global learning platform designed for easily accessible training for customers, technicians, instructors, and students. It offers all of the company’s learning content in a single place with dozens of free online courses and streamlines registration for in-person courses at training centers around the United States. The platform provides an individualized experience for users, with unique learning paths, task tracking, and training history. Users can also earn equipment certifications on a selfguided basis, and instructors can download materials for use in classes. The courses are available internationally and in 21 languages.

The Snap-on 2,750-lb Undercar Hydraulic Lift Table, No. LT2750, streamlines powertrain removal, installation, and transport by safely supporting engines, transmissions, fuel tanks, and EV batteries in one setup. Its low 20-1/2” starting height eliminates the need for platforms, while the 68” maximum lift height provides full access under raised vehicles. A split table design allows separation of engine and transmission during service, reducing repositioning time. Air-overhydraulic operation with a corded remote keeps technicians in control, while stackable adaptors with fine-adjustment screw threads and tilting capability ensure precise alignment, helping technicians efficiently power through complex undercar repairs.

Rogue EMP 210 PRO The ESAB Rogue EMP 210 PRO is a compact, multiprocess (MIG, stick, TIG) welder. Featuring an advanced digital interface and intuitive synergic “one-knob” control, it completely eliminates the guesswork of traditional setups, says the company. Technicians simply input the metal type, wire diameter, and gas mix, and the Rogue automatically dials in optimized welding parameters for faster, higher-quality results. To make adjustments on the fly, increase the wire feed speed to weld hotter or decrease it to weld cooler.

The People’s Choice Award winner for this category is:

Hunter Engineering Hunter University

Snap-on 2,750-lb Undercar Hydraulic Lift Table, No. LT2750

Snap-on EPIQ Weld Workbench, No. KEWLD36A

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2610PT

BRINGING EUROPEAN QUALITY TOOLS TO YOU SINCE 1973

ANGLOAMERICANTOOLS.COM (856) 784-8600

ENGLAND

GERMANY

ITALY

SPAIN

ISRAEL

COME SEE US AT SEMA BOOTH #36100

5122/4-PD—HAZET Porsche Motorsports Limited Edition Torque Wrench set. Limited to 911 serialized kits World Wide.

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NES 1051—NES External Thread Repair Kit. The tools are self adjusting to any thread pitch. This kit covers M4 (5/32”) - M19 (3/4”) SAE or Metric. (right of left hand).

9001—FORZA Broken Screw and Stud Extractor Set is an essential tool for any professional faced with the difficult task of removing broken screws or studs.

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PRODUCT IN FOCUS

FJC

Battery Tester 100A The FJC 45110 Battery Tester provides fast, reliable battery and charging system diagnostics with a simple 10-second load test.

APPLICATION

The FJC Battery Tester, No. 45110, is designed to help technicians quickly diagnose battery and charging system issues on cars and trucks. It tests 6V and 12V batteries for current draw, voltage, and alternator performance, making it ideal for routine maintenance, battery checks, and charging system diagnostics.

ORIGIN

The 45110 Battery Tester was developed to provide technicians with a fast, reliable, and easy-to-use solution for diagnosing battery and alternator problems. Many shops need a quick way to verify battery condition and charging performance without relying on complicated diagnostic equipment. This tester helps eliminate guesswork and reduces diagnostic time with a simple 10-second load test.

STORAGE AND DISPLAY

The 45110 Battery Tester is individually packaged for easy storage and display on distributor trucks. The compact size allows for convenient placement in electrical diagnostic or battery service sections for increased visibility and quick access.

FEATURES AND BENEFITS • Tests both 6V and 12V batteries

SELLING POINTS • Fast 10-second load testing saves valuable shop time • Tests both battery and alternator performance in one tool • Compatible with both car and truck batteries

• Performs quick 10-second load testing • Measures current draw and battery voltage • Checks alternator performance • 100 AMP testing capability • Helps technicians quickly identify weak or failing batteries

• Easy-to-use design for quick diagnostics

• Saves time by delivering fast and accurate diagnostic results

• Reliable 100 AMP testing capability for everyday shop use

• Reduces unnecessary battery replacements and repeat repairs

MANUFACTURING SPECS • Part number: 45110 • Battery compatibility: 6V and 12V batteries • Load capacity: 100 AMP • Functions: Current draw testing, voltage testing, alternator performance testing • Designed for automotive and light truck applications

SUGGESTED RETAIL PRICE

$65.82

FOR MORE INFORMATION

For more information on this product, visit the FJC website at www.FJCinc.com or call 704-664-3587.

Information provided by FJC

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SFA COMPANIES

Bone Creeper

The Bone Creeper’s lowprofile, ergonomic design helps technicians move comfortably and efficiently underneath vehicles.

APPLICATION

The SFA Companies Bone Creeper provides durable, long-term performance while helping reduce physical strain and improve productivity. By making under-vehicle access faster and more comfortable, technicians can work more efficiently, save valuable service time, and complete more repairs throughout the day.

ORIGIN

The Bone Creeper was developed to solve the discomfort, limited mobility, and physical strain associated with traditional automotive creepers. Its lightweight, low-profile, ergonomic design provides a durable, professionalgrade solution that helps technicians move more easily underneath vehicles, work more comfortably, and improve overall efficiency.

MANUFACTURING SPECS

The Bone Creeper is 100 percent made in the USA and press-molded from a proprietary, high-strength plastic that is both durable and recyclable. The product offers capacities up to 400 lbs.

SELLING POINTS • One hundred percent made in the USA. Manufactured entirely in the United States, ensuring superior quality, consistency, and reliability in every unit. • The Bone Creeper stands apart from the traditional automotive creeper category with its distinctive Bone proprietary design and appearance. • The Bone Creeper appeals to professional technicians, automotive enthusiasts, DIY customers, and consumers looking for a specialty product that is both functional and reliable. • The Bone Creeper can be positioned as a premium alternative to standard creepers, allowing distributors and retailers to compete on value and product features rather than simply price. • Most creepers have similar traditional designs. The Bone Creeper gives distributors a product they can offer that competitors do not have, helping their customers differentiate their assortment and create a more compelling automotive product display. • The Bone Creeper adds a high-impact, specialty item to the creeper category without simply duplicating another conventional creeper.

FEATURES AND BENEFITS

The Bone Creeper is a professional-grade automotive creeper designed to improve technician comfort, mobility, and efficiency while working underneath vehicles. Its lowprofile, ergonomic, lightweight design and smooth rolling casters allow technicians to quickly position and maneuver themselves without repeatedly getting up and repositioning.

STORAGE AND DISPLAY

Each unit is packaged one per carton for easy receiving and merchandising. For mobile tool trucks, the creeper is best displayed vertically along the side or rear of the truck, allowing technicians to easily see the product while maximizing valuable floor and display space.

SUGGESTED RETAIL PRICE

$229.99

FOR MORE INFORMATION

For more information on this product, visit the SFA Companies website.

Information provided by SFA Companies

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PRODUCT IN FOCUS

DYNAMIC TOOLS

44-pc Insulated Socket and Tool Set

The set offers a complete insulated tool line-up with a full 3/8” drive metric range plus hex bit, Torx, nut drivers, and a cable knife.

APPLICATION

The Dynamic Tools 44-pc Insulated Socket and Tool Set is designed for: • Electrical panel and load center work: breaker changes, terminations, panel and cover hardware. • Motor control center, starter, contactor, disconnect, and switchgear maintenance. • Plant and MRO work on motors, drives, control cabinets, and machine electrical systems. • Solar and battery energy storage installation and service.

FEATURES AND BENEFITS

SELLING POINTS

• Forty-four pieces: 12 standard sockets (8 to 19mm), seven deep sockets, five hex bit sockets (4 to 10mm), eight Torx sockets (T10 to T45), eight nut drivers (5 to 11mm), a 3/8” drive quick release ratchet and extension, an insulated adjustable wrench, and a cable knife.

• Insulated tools are required in many work settings. That makes this a compliance sale, which closes faster than another chrome socket set.

• Generator, transfer switch, and standby power service.

• The 45-tooth quick-release ratchet turns in roughly 8 degrees of arc, making it usable inside a crowded panel or switchgear cabinet.

• EV charging station installation and service, and high-voltage battery and drivetrain work on hybrid and electric fleet vehicles.

• Deep sockets reach studs, long threads, and busbar hardware without stacking adapters that would break the insulated barrier.

MANUFACTURING SPECS

• Dual-layer red and black foam with size-imprinted cutouts, which allows users to find the right size quickly and spot missing tools.

• Manufactured in Taiwan • Multi-layer injection-molded insulation over the tool body • Case: Approximately 17” by 14” by 3.5” with lockable blow molded plastic and two removable foam organizers • Ratchet: 3/8” drive, 45-tooth, 7-3/4” long • Extension: 6-3/4” long • Adjustable wrench: 8-1/2” long • Cable knife: 7-1/2” long

• A complete set to finish the job, featuring a full 3/8” drive metric range plus hex bit, Torx, nut drivers, and a cable knife, so the technician never has to reach for an uninsulated tool mid-task. • Every tool is individually tested at 10,000V AC, VDE certified to 1,000V AC, and compliant with IEC 60900. • Limited lifetime warranty with North American service from Gray Tools. • Built in repeat business. Any nick or cut in the insulation permanently retires that tool, so the set leads to ongoing replacement sales.

ORIGIN

SUGGESTED RETAIL PRICE

This set was developed as a one-stop insulated kit at an affordable price.

STORAGE AND DISPLAY

The set ships in its own lockable, blow molded case, which is also the retail package. It can stand on a shelf or lie flat in a drawer. Pair it with other insulated tools to step buyers up or down in price.

35 Fu

$499.99

FOR MORE I NFORMATION

Contact Gray Tools at 1-800-471-9473, email info@dynamictoolsusa.com, or visit shopdynamictools.com.

Information provided by Dynamic Tools

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2610PT

S E E EV E RY T H I N G , F I X A N Y T H I N G

HD GURU 35+ Cummins Dedicated Function

COMPASS PRODIGY

10.1" | 8G+128GB

13.3" | 8G+256GB Fastest Aftermarket Scan Tool

Techs in Shop Bays are talking about..

XT90

XT80W

XT70

9” Professional Scan Tool Best Seller

8” Versatile Every Day Busy Shop Scan Tool

Perfect for Junior and Entry Level Techs

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Mac Tools distributor Steve O’Leary has been in the mobile tool business since 2011 and now operates seven trucks covering New York’s Mid-Hudson Valley. Photos courtesy of Steve O’Leary

Keeping up with THE CHARGE Battery and electrical service has changed significantly over the last several years. Mac Tools distributor Steve O’Leary shares what he’s seeing on his route and what distributors should know to keep up with their customers’ changing needs.

MORE THAN A CHARGER

By Nadine Atiya, Editor-In-Chief

hen Steve O’Leary started as a Mac Tools distributor in March 2011, battery and electrical service was a much simpler category. A jump pack and a basic battery tester could cover many of the needs technicians had. Chargers were there when a battery needed a charge. Electrical testing was often handled with a multimeter. And when a battery was

“Five years ago, most battery and electrical work started and ended with a jump pack and a basic tester,” O’Leary says. “Today’s vehicles have far more modules, sensors, and tighter voltage tolerances, so a marginal battery can cause a cascade of downstream issues that look like something else entirely.” For distributors, keeping up with those changes requires more than adding a few new products to the truck. It means understanding how battery service fits into the larger diagnostic process, what technicians are trying to accomplish with the equipment, and, in some cases, being ready to show them how a tool can make the job easier.

replaced without a memory saver, the consequences might be an annoyed customer who had to reset the clock and radio presets. A lot has changed in 15 years. O’Leary now has seven trucks covering New York’s Mid-Hudson Valley, with his own route in Orange County. As vehicles have become more electronically complex, he has watched the battery and electrical products his customers need change right along with them.

One of the biggest changes O’Leary has seen is the role of the battery charger. “Chargers are a must-have, especially for reflashing work, where shops need a stable power source through the whole process,” he says. That need for stable power is changing what technicians should expect from professional charging equipment. Today’s vehicles can have dozens of electronic modules operating at the same time, and many diagnostic, calibration, and programming procedures

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COVER STORY require stable voltage for an extended period, explains Kimberly Cottle, CEO and president of Associated Equipment. If voltage drops during module programming or reflashing, the procedure could fail, generate diagnostic trouble codes, or, in some circumstances, damage a vehicle module. Because of that, choosing a charger is no longer only about how quickly it can bring a discharged battery back up. “Professional battery chargers have evolved from relatively simple charging devices into essential pieces of diagnostic and service equipment,” Cottle says. Jim O’Hara, EVP-Merchandising at Clore Automotive, has seen that evolution over his own career. When he joined Clore in 2002, a shop might have had a couple of wheeled chargers that were brought out when needed. Today, he says, charging should be much more routine. “Vehicle comes in, the hood goes up, charger goes on,” O’Hara says. Part of the change comes from what technicians are doing while the vehicle is in the bay. Diagnostics, programming, and other service procedures can place demands on the battery before a repair is even completed. Battery technology has changed as well. “Even the ‘easy sells’ have gotten smarter,” O’Leary says. “A lot of today’s chargers can identify the battery type, AGM, gel, standard flooded, and adjust the charge profile automatically, tapering off as the battery approaches full.” The automation makes the equipment easier to use, but that doesn’t eliminate the need to understand what it is doing. Cottle points out that AGM, EFB, conventional flooded, and lithium SLI batteries don’t necessarily use the same charging profile. There is also an important difference between charging and power supply or reflash modes.

One is intended to restore and maintain the battery, while the other maintains stable vehicle voltage as electrical systems and diagnostic equipment operate. For O’Leary, those additional capabilities give the distributor an opportunity to do more than simply put a charger in front of a customer. “It’s still worth walking them through what the charger’s actually doing so they trust it and use it right,” he says.

capabilities can serve individual bays, while wheeled chargers continue to offer flexibility for shops that need charging, maintaining, jump starting, and other functions. He describes the wheeled charger as the “Swiss Army knife of the shop.” The same idea applies throughout the battery and electrical category. The best option is not automatically the tool with the longest list of capabilities. The distributor needs to know what the customer is trying to accomplish.

FIND OUT WHAT THE SHOP NEEDS

DIAGNOSING THE DRAW

As the equipment becomes more capable, recommending the right product also means asking more questions. Rather than starting with amperage or price, Cottle recommends finding out what kind of work the shop actually performs. Vehicle mix is one consideration. A general repair shop, dealership, collision center, tire store, or heavy duty fleet facility can have very different charging requirements. Whether the customer services conventional passenger vehicles, start-stop systems, European vehicles, commercial vehicles, or a mix of 12V and 24V applications can help narrow down what equipment makes sense. From there, distributors can dig deeper. Does the shop perform module programming or ADAS calibrations? Does it need crank assist? How frequently will the equipment be used? Does the charger need to move between bays? What battery technologies does the shop regularly encounter? “Distributors create the most value when they match the charger to the customer’s work, not simply to the battery,” Cottle says. O’Hara sees a place for several different types of charging equipment depending on the customer. Smaller smart chargers with power supply

Charging is only one side of the equation. O’Leary says intermittent electrical faults and parasitic draws are two problems his customers continue to face. “They’re tough because the problem isn’t always present when the tech has the vehicle on the lift,” he says. “It might only show up under certain conditions, or drain slowly enough overnight that it takes real patience to trace.” At the same time, technicians have more information and more specialized equipment available to help them track those problems down. David Merendino, Sr. Director of Sales - Global at Power Probe, says the most important tool is still knowledge. “A fundamental understanding of wiring schematics is essential, but deeper info on topics like measuring voltage drops across a fuse can help speed diagnostics,” Merendino says. Tools such as draw testers, fuse testers, and circuit testers can help technicians work through those problems more efficiently, but they do not replace the fundamentals. That creates another consideration for the distributor selling them. O’Leary points to Power Probe’s draw and fuse testing products as examples of tools that can be valuable

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COVER STORY to technicians but may not necessarily sell themselves. “If the distributor doesn’t know how the product really works, they can really fall behind,” O’Leary says. “While the product is great, it does take more understanding to demonstrate the proper use of the tool.” For a mobile distributor carrying products across dozens of categories, becoming an expert on every tool on the truck isn’t realistic. Merendino acknowledges that challenge. “Mobile tool distributors have a huge product line that they offer techs, so it’s challenging to become an expert on every tool,” he says. “Knowing where you can get dependable info is critical.” Manufacturer training videos can help fill that gap. Power Probe, for example, offers short- and long-form videos and places QR codes on products and advertisements that direct users to demonstrations. Merendino says distributors can use those resources with customers while also learning more about the tools themselves. It’s a way for distributors to educate themselves without having to become electrical trainers overnight.

BATTERY SERVICE TOUCHES MORE OF THE VEHICLE Another reason product knowledge matters is that the consequences of battery service have changed. Merendino uses the memory saver as an example. Years ago, replacing a battery without one might erase the clock or a customer’s radio presets. It was inconvenient, but usually little more than that. Today, a loss of power during battery replacement can mean having to reset functions such as window or sunroof motor limits or perform certain safety system relearns. That same interconnectedness is why O’Leary says scan tools have

As battery and electrical service becomes more integrated with other vehicle systems, distributors need to understand which tools fit their customers’ work and how to demonstrate their applications.

become a bigger part of battery and electrical work. “Scan tools have gotten a lot more capable on the charging system side, so a lot of diagnostic work that used to require separate equipment is happening right through the scan tool now,” he says. The change has altered what O’Leary considers a well-rounded battery and electrical offering. “A well-rounded offering needs to cover testing, charging, and diagnostics together, not just one piece,” he says. For parasitic draws, he points to specialized testing equipment that can help technicians isolate the source. Load testing on both the power and ground side is another capability he sees value in, particularly because electrical issues don’t always originate where a technician initially expects them. “A lot of electrical gremlins actually trace back to a bad ground, not the power side people usually check first,” O’Leary says. Combine that type of electrical testing with smart charging equipment and the diagnostic information available through a scan tool, and the category looks considerably different than it did just a few years ago.

DON’T OVERLOOK THE JUMP STARTER Not everything in the category requires a lengthy demonstration.

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O’Leary says compact lithium jump packs have become increasingly popular with his customers. “Techs like the smaller footprint and how easy they are to grab and use on the fly,” he says. O’Hara has also watched lithium jump starters make significant gains in capability compared to where the technology was five or 10 years ago. That doesn’t necessarily make lead-acid jump starters obsolete. Different customers and applications can still call for different solutions, and O’Hara says distributors should understand those differences rather than assuming one technology is right for every shop. That goes back to the same question distributors should be asking

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COVER STORY throughout the category: What does this particular customer actually need?

GETTING READY FOR HYBRID AND EV SERVICE The next shift is already happening. As more hybrid and electric vehicles enter repair shops, O’Leary says distributors should pay attention to the equipment technicians need to work around higher-voltage systems. “Old-school multimeters just can’t cut it anymore,” he says. O’Leary points to CAT III and CAT IV rated meters, as well as insulation testers, as products that are becoming increasingly relevant. On his own truck, that includes Mac Tools’ EM830 and EM930 meters and EM680 insulation tester. “Distributors who aren’t stocking rated meters and insulation testers are

going to fall behind as more of these vehicles come through shop doors,” he says. For shops, however, preparing for that work can present a dilemma. “Shops are hesitant to make a significant equipment investment without knowing the total amount of EV and hybrid work that will come into their shops,” Merendino says. Power Probe developed its PPEVTEST with that concern in mind. The tool combines a CAT-rated multimeter, 1 kV insulation tester, and true-Kelvin clamp milliohm meter into one unit designed for electric and hybrid service. Electrification doesn’t mean the low-voltage side of the vehicle is going away, either. Cottle notes that although an EV or hybrid may use a high-voltage propulsion battery, it commonly still relies on a low-voltage battery to

operate computers, controls, contactors, and safety systems. Looking ahead, she expects charging equipment to continue moving toward higher continuous output, more precise voltage control, broader battery chemistry support, and better documentation and connectivity. For the distributor, that means the category will likely continue to grow rather than simply swap old products for new ones.

KEEP LEARNING For O’Leary, keeping up with the category means understanding how the products on his truck work and being able to demonstrate their proper use. As battery and electrical tools become more advanced, that product knowledge can make a difference in helping customers choose the right tool for the job.

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THE TRUCK STOP

Building customer relationships

Your customers are the most important part of your business, so the way you engage with them matters. By Kevin Haitmanek, Contributing Editor

hat do you think is the most important part of your business? A good inventory? A good route? A good name on your truck? I am sure most of us would say the customers are the most important. Without customers, we have no business, obvious, right? But how did we get those customers, and how do we keep them? We all have different selling styles, but we all need the same type of customer — ones that buy and pay well.

CUSTOMERS DON’T BUY THE PRODUCT; THEY BUY “YOU” I am sure you have heard many times that the customer is not buying your product but buying you. While that statement is true, there are many factors that go into it. Building strong relationships with your customers is the core of it all. When you have a good rapport with them, your customers know you are selling them a quality tool, with you and your reputation standing behind it. If we think about it, we do the same thing in our business: where we get our fuel, who services our truck, or any purchases we make. If we look at it, the place and people make a difference.

CREATING LOYALTY

Photos courtesy of Kevin Haitmanek Bowlin

Customer loyalty is very important, and not something you can buy. It is built, not bought. Giving a customer a super discount or letting them get a big balance only trains them to think they can get a super discount or big balance. This does not equate to loyalty. Loyalty is built on trust. Both parties should treat each other with respect and honesty. This is nothing new to anyone. I found that running an honest business is pretty easy to build. If I take care of my customers, they take care of me. For me, customer loyalty starts with running an honest business and taking care of my customers as I would expect from someone I do business with.

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FINDING NEW CUSTOMERS Finding new customers can be challenging at times. If you are a franchisee, your designated area or route is what you have to work with. If you are independent, then the world is your oyster, and you’re free to go wherever you wish. Finding new customers in your current call list is not impossible, but it takes a little thought. For example, in a dealership, you already talk and sell to the techs, but what about the service writers or parts people? Yes, they don’t work with tools all day, but maybe they do at home. I am sure a lot of them work on their own vehicles or even their family and friends’ vehicles. It only takes one or two extra customers to really improve a stop. Also, look into some of the nonautomotive shops in and around your area. Manufacturing companies have staff for equipment or facility repairs. When I first started, someone stopped and asked me about some hand tools, and it turned out they worked for a business that made machines for shipping boxes. They turned into one of my best Thursday stops. I drove past that building for a year or two and never thought about stopping in. Do you do all the fleet companies around you? How about the home improvement vans or trucks we see? Some of those bigger companies have their own repair garages. All it takes is a quick conversation with one of the drivers to find out. Thinking outside of the regular stops we call on can open us up to more available customers and potential business growth.

BRINGING BACK INACTIVE CUSTOMERS Another way to connect with your customers is to renegotiate with those who haven’t bought in a while or those who have paid off their accounts and

don’t seem interested in starting up again. Sure, there comes a time in a technician’s career when they get really tooled up, and it is hard for us to sell them tools. But there is one thing all tool distributors know — almost all technicians are “tool junkies” and love new tools. No matter where in their career a technician is, if we have a tool that makes their job easier, it is an easy sale. For the customers that haven’t been buying, is it because they are tooled up, or are they upset about something? Maybe you made a mistake and charged the wrong price, forgot the price you quoted, or didn’t put a payment in your system. While it is an uncomfortable conversation, asking if you have done something that caused this is a start to getting them back. Over the years, I have been faced with this many times, and as tough as it is to do, asking what I did wrong, at the very least, allowed me to fix it and make it right. You are not going to get all of your “lost” customers back, but if you “repair” a couple of them, then that is all the better.

KNOW YOUR CUSTOMERS I’ve found that if I take care of the relationship side, the sales come fairly easily. Ask yourself, do you really know your customers? I try to not only know their names and how much they owe me, but also something personal about them. It can be anything, like asking them about something that you know is going on in their life, how their favorite sports team is doing, or how their vacation was. It doesn’t take much, so show a customer that they are more than just a number to you. If the other tool guys on your route are only about the sale or their money, then that extra little sign of caring can really set you apart from them. We are all out here trying to make a living, and we all know it is not easy. It is hard, but it is no excuse for treating people poorly. Taking care of my customers has allowed me to build a good reputation for myself. Simply doing good, honest business and a little extra effort got me there. I try to treat my customers right, and they have been treating me right for 30-plus years.

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SHOW ME YOUR TRUCK

The six-million-dollar tool distributor This Mac Tools distributor helps his customers buy tools that are better, stronger, and faster. By Emily Markham, Editor

n May of 2025, Mac Tools distributor Foster Troutt bought a new-to-him tool truck. The 2017 Ford F-650 was built by Herr Display Vans and originally owned by a Cornwell distributor, who then became an independent. Foster’s truck is now in its third and final iteration. Part of his decision to purchase a used tool truck was because he didn’t sell or trade in his old one in hopes that someday he might find a second driver, so he can split up his overflowing route. Foster notes that because there hadn’t been a Mac distributor in his area for so long, his list of stops has grown rather long. He makes stops throughout Saint Peters and O’Fallon, Missouri at a variety of places – large truck shops, mom-andpop shops, dealerships, a few different chains like Firestone, Dobbs Tire and Auto Center, and Plaza Tire Service, and an industrial company that preps land for buildings.

THE DESIGN While this truck wasn’t his design, Foster is pleased with the layout and the truck’s many features. “I really like the way this was built,” he says. “If I was to make my own truck, it would be very similar to this.” In the past, he had a 16’ “bread truck,” but his new one is a 20’ wide body. Both he and his customers appreciate the extra space the new truck offers, as now, two customers can pass each other shoulder-to-shoulder in the aisle without having to move out of the other’s way. Foster’s only regret is not having gotten a larger truck sooner. “I would have bought a bigger truck in the beginning had I realized, but I didn’t want to go too big,” he explains. “I didn’t want to have too big a truck route. And here I am eight years later saying, ‘Why didn’t I do that in the first place?’” Other features include two tall and one short set of shelves and outside storage lockers. The shelves have matching lighting to the rest of the truck, and Foster is able to wheel them in and out depending on whether he’s got a toolbox and cart on the truck. As for the lockers, he notes that there’s a heater in one, a generator in another, and four other compartments where he can keep some of his larger items that don’t move as often but are good to have on the truck.

ORGANIZATION STYLE Foster describes his organization style as “managed chaos.” “I keep a box for each day of the week in my garage for the needs for that day, so I don’t have everything on the truck at one time.” He also likes to keep a shelf at the front of the truck full of new and promotional products so it’s the first thing his customers see. He switches the items out every four weeks when he gets a new flyer with the latest new products. To keep all the small items organized, he uses a lot of hanging strips as well as four vertical pull-out shelves. Two of the shelves have bungee cords for hanging products, while the other two have Velcro carpet. Foster likes these as he finds that they hold a lot of items in one small spot. For his workspace, he has an L-shaped desk behind the driver’s seat. Here, he has space for his printer, his laptop, and a monitor to run the sales system. He also plans on adding a microwave to this space. In his drawers, he keeps his ratchet repair tools, office supplies, broken tools, and folder organizers to hold his catalogs.

TOOL TRUCK RULES While a new tool truck can help you get more people on the truck and looking around, the way you run your business is what keeps them coming. Foster lives by the rules of being fair, honest, and consistent. “When I meet a new customer,” he says, “I tell them, ‘I’m not your pushy sales guy. I’m here to help you do your job like the Six Million Dollar Man — better, stronger, faster.”

Foster Troutt

Eastern Missouri

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Top- Troutt's 2017 Ford F-650 was built by Herr Display Vans and was originally a Cornwell distributor-turned-independent's truck. Bottom Left- If Troutt doesn't have a toolbox and tool cart on his truck, he has removable shelves that he can put in their place to highlight other tools and equipment. Middle Right- With this style of truck, Troutt is able to walk from the cab to the chassis to his desk to help customers. Bottom Right- Troutt uses his large monitor to run the sales system and his laptop for answering emails and just about everything else related to his business.

Show us your truck Recently upgraded your truck? Have a product display or demonstration area for customers? Share it with us! Contact us at Editor@VehicleServicePros.com for your chance to be featured.

Photos courtesy of Foster Troutt

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TOOL DEALER 101

What it takes to become a mentor

To be an effective mentor, your one main job is to help your mentee succeed. By Brian Fahlgren, Contributing Editor

ne of the most gratifying roles I’ve ever experienced is that of a mentor. Having a positive impact on another person’s life leaves you with an unequaled feeling of accomplishment. I’ve had some incredible mentors in my life. It feels similar to paying back a debt when your role changes from mentee to mentor. It’s satisfying to pass on a little bit of the guidance I too received. The example I like to use happened at a national event where I was teaching toolbox selling skills. In the audience, I noticed the man who had taught and mentored me when I first

started in the business. He was my first district manager. We had both changed flags and roles. He went back on a truck, and I was a district manager. I didn’t want to embarrass him, but it felt good to call him out and recognize him as the person who taught me the skills that helped me to become successful.

WHAT MAKES AN EFFECTIVE MENTOR? While there isn’t one specific quality or action that makes someone a quality mentor, it all comes down to how you engage with those around you.

R-E-S-P-E-C-T To be an effective mentor, I think the most important element is being a person who has earned the respect of their peers. You can’t expect respect; you have to earn it. Many people have had experiences with leaders who believed you had to respect them because of their role or position. It’s extremely important to have earned respect based on the way you conduct yourself and treat others. Earned respect comes from your actions every day.

PUT YOURSELF IN THEIR SHOES

Photo courtesy of Angelica Platero

Empathy has to be a close second. Putting yourself in other people’s shoes gives you a better understanding and perspective of the challenges they are dealing with. As a manager, I had a few experiences of being at the corporate office with new dealers

on their first day of tool school. I can remember addressing the groups at breakfast. I’d tell them, “If you’re not sitting here with a ton of anxiety, there’s something wrong with you! All of you are starting a life-changing experience. You’ve no doubt quit good jobs and invested a lot of money. But every one of you has the capability of owning a successful tool business. You need to be open to listening to those around you who have been successful as they try to guide you.”

OPEN YOUR EARS, NOT YOUR MOUTH Listening is another important element of being a mentor. I’ll be the first to admit, I sometimes (a lot of times) forget there’s a reason we have two ears and one mouth. Without listening to others’ ideas, concerns, and challenges, you’ll never know how to help others to achieve their goals. And yes, having obtainable goals that you set for yourself and with your mentee allows for the measurement of progress. It helps to maintain focus and identify both strengths and weaknesses. To me, not having set goals is like trying to navigate without the benefit of a map.

USE YOUR EXPERIENCE A mentor also should have real-life experience. How could you expect to advise anyone if you’ve never “walked in those shoes?” In my role as district manager, I relied on my own

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Photo: Magele- Picture| 344450766 | Adobe Stock

experience of running a successful tool truck when advising other dealers. The knowledge I earned from not only my success, but also my failures, was immeasurable in my role as a mentor. It should be a requirement to have first been a dealer prior to taking on the role of district manager. My last opportunity to mentor a new tool dealer occurred when I decided to retire. For a number of reasons, one of my customers, Elias Valdovinos, was the first person I thought of to take my route over. Fortunately for me, Valdovinos thought it would be a great opportunity. Like the well-known proverb about teaching a man to fish, I helped teach him how to fish. Not only did he become skilled at fishing, but, by the analogy, he went on to be one of the best commercial

fishermen in the business. However, I’m positive he would have been a successful dealer even without a mentor.

THEIR SUCCESS IS YOUR REWARD I’ve written before about my “other family” — my tool family. This “family” has been one of the greatest gifts of owning a mobile tool business. Little did I know my last opportunity to mentor a new dealer would also be the most significant. The relationship I have with Valdovinos is closer to that of father and son than mentor and mentee. It turned out to be the ultimate way to exit with the benefit of now having a “son” in the business. It’s hard to describe the feeling when assisting someone else and their own success ends up being

your greatest personal reward. This sense of purpose provided an excellent transition to my retirement. If you have the opportunity to be a mentor, I’d suggest you take on the role. You might just find out that it’s one of the most rewarding decisions you’ll ever make. BRIAN FAHLGREN started in the tool business in 1998. Falhgren has been an employee dealer, franchised dealer, and district manager for two different flags. In 2018, he returned to the driver’s seat of his own tool truck. Providing premium service and his continuous “close to perfect” attitude, he achieved his goal of being a Top 10 dealer for Cornwell Quality Tools. He and his wife of over 44 years recently retired, moving from Oregon to the endless summers of Beverly Hills, Florida.

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DRIVING SALES Safety Equipment & Personal Gear

Safety Equipment & Personal Gear

Though often overlooked, the importance of staying safe on the job is something you should encourage your customers to keep in mind. Gloves, safety glasses, and appropriate footwear are cornerstones of personal protective equipment (PPE). These products and more help keep users protected from potential injuries that could force them out of the shop. Take a look at some of the latest safety gear in this section and see if you might be missing something from your truck.

In addition to product details on a specific category, this section now features a number of different resources on this subject. Use the key below to determine what type of content you are reading.

VIDEO ARTICLE TECH TIPS IN FOCUS

IN FOCUS: MATCO TOOLS FORCEFLEX SAFETY GLASSES Application Whether working underneath a vehicle, changing a tire, or outside towing a damaged car, Matco’s ForceFlex Safety Glasses provide impactresistant vision protection and are both durable and comfortable. Selling Points • Provides high-performance vision protection. • Adjusts to any head size, enabling one pair to be worn securely and comfortably by many technicians. • Resists scratches and are durable to hold up in the shop. • Several frame and lens choices are available to meet a variety of style preferences and safety applications, including the multi-patented, flexible technician safety glass design with green frames and clear lenses.

Features and benefits • Adjustability: Patented frames are designed to automatically adjust to any head size. • Comfort: Custom-fitting frames eliminate pressure points behind the ears and at the temples and nose. Plus, the soft nose pads provide maximum grip and comfort. • Protection: Energy-absorbing elastomers allow for impact protection, including ANSI Z87.1+ and CSA Z94.3. Suggested retail price $34.95 For more information, visit VehicleServicePros.com/53057140

Information provided by Matco Tools.

ANTI-SCRATCH HARD COAT

FEATURES REPLACEABLE WIRE CUTTERS

The Coast York Multi-Tool, No. MT500, is made of a durable stainless steel frame with ergonomic aluminum overlays. It offers 16 tools, 12 of which lock, and is backed by Coast’s lifetime warranty. The York includes a Phillips screwdriver, two flat screwdrivers, a bottle opener, a wire stripper, a can opener, a fingernail file, springassist scissors, a locking serrated knife, wire and hard-wire cutters, and a ruler. 

The Milwaukee Tool Polarized Wrap Around Safety Glasses, No. 48-73-2501, are designed for all-day wear with durable, high-quality coatings that provide reduced glare and full coverage. The glasses have an exterior anti-scratch hard coat to protect the lenses from everyday wear and tear. They deliver a fog-free interior coating for consistent visibility on the jobsite. The glasses feature soft temple arms and a flexible nose pad designed for extended wear and comfort. These ANSI Z87+ and Z94.3 CSA-rated glasses have a large lens wrap-around design to provide the wearer with a wider field of view. Available in red and silver mirrored options.  For more information, visit VehicleServicePros.com/55395366

For more information, visit VehicleServicePros.com/55271157

ANSI A9/ISO F-RATED

The Ansell HyFlex, No. 11-594, is an ANSI A9/ISO F-rated glove. The glove features an AEROFIT Coating, which is up to 30 percent thinner than the standard Ansell glove with the same level of protection, for improved tactility and control. It also has an 18-gauge liner providing users comfort in precision handling. According to the company, the gloves are certified skin-friendly and touchscreen compatible to reduce glove removal during work.  For more information, visit VehicleServicePros.com/55330268

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4” TALON-STYLE BLADE

The 4” SERE Operator Knife from Al Mar Knives by Sunex Tools is a tactical fixed blade and made in the USA. The knife features a 4” talonstyle blade made from 154CM cryotreated steel hardened to RC 58-60, offering edge retention, corrosion resistance, and cutting strength. Weighing just 4.5 oz., the knife is lightweight, compact, and balanced for all-day carry without sacrificing durability. The thin-profile Black G-10 handle includes grip-enhancing ridges and Al Mar’s signature red accents. A durable black Kydex sheath with a rotating spring steel clip ensures secure retention, fast access, and flexible carry options. 

MADE OF GOAT GRAIN LEATHER

The Veratti Forzatech Mechanics Gloves, No. 71252, from Encon Safety Products, are constructed with goat grain leather for strength and durability. The gloves offer an A5 cut-resistant palm and a high-visibility TPR on the back of the hand with level 2 impact resistance. They also feature a paraaramid liner that provides heat resistance, an ergonomic design for reducing hand fatigue, and bright accents to improve visibility and enhance safety in low-light conditions.  For more information, visit VehicleServicePros.com/55275224

For more information, visit VehicleServicePros.com/55367467

FEATURES AUTODARKENING FILTER

The ESAB Sentinel A70 PRO Helmet is a flip-automatic welding helmet and features advanced optics, integrated lighting, and Bluetooth connectivity. This advanced helmet offers superior protection, comfort, and productivity. Features a 4.65” by 3.58” flip-up auto-darkening filter (ADF) with EN ISO V1 (1/1/1/1) optical classification. Premium features include an integrated worklight, external controls for lens shade and Grind Mode, advanced internal digital controls, a rechargeable LiPo battery, and more. The headgear design distributes the weight for all-day comfort.  For more information, visit VehicleServicePros.com/55390595

Test Lead Pack Cat. No. 23300 FULL WATER RESISTANT LEATHER

The Hobart Square Soft Toe Chelsea Boot, No. 810941, from Steel Blue Work Boots features a 6” Chelsea Square Toe and is made from premium leather with double stitched in nylon thread and full water resistant leather. A full length footbed inserted into the footwear offers additional support and comfort. The footbed is made from soft polyurethane that will retain its shape and thickness throughout the life of the boot. The insole is antibacterial, while the outsole features non-conductive Thermoplastic Urethane (TPU) and is heat-resistant to 266 degrees F. The boot is built on Steel Blue’s multi-density soling system (TCT) that offers a high level of comfort, shock absorbency and energy return with PORON pads placed at the key foot impact areas.  For more information, visit VehicleServicePros.com/55372060

Flexible silicone insulation

60” test leads

Newark, NJ 07114 | toolaid.com

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DRIVING SALES Safety Equipment & Personal Gear

SANDBLAST TEXTURE CHANNELS AWAY LIQUIDS

The Radians 8-mil Nitrile Diamond Grip Disposable Industrial Grade Glove, No. RWG9608, is constructed with high-quality nitrile that provides durability and eliminates risks associated with natural rubber latex allergies. It features a diamond sandblast texture that maximizes grip and control by channeling away liquids, making it effective in wet, oily, or slippery conditions. The gloves are powder-free for minimal residue and cross-contamination and offer touchscreen compatibility. The gloves are available in sizes S-XXL.  For more information, visit VehicleServicePros.com/55280861

IPX7-RATED WATERPROOF DESIGN

The Streamlight Septor is powered by three AAA alkaline batteries and features a low-profile design and lightweight construction. The light is engineered for widearea task lighting. Its white LED delivers uniform flood illumination ideal for inspections, maintenance work, and other handsfree applications. On high, it produces 200 lm, 1,500 candela, and has a run-time of five hours. On medium, it delivers 80 lm, 600 candela, and 27 hours of operation. On low, it provides 25 lm, 190 candela, and 55 hours of run-time. The light is IPX7-rated for water resistance and is waterproof to 1 meter for 30 minutes. A 90-degree tilting head allows for precise beam placement.  For more information, visit VehicleServicePros.com/55395301

CONSTRUCTED OF 1” STRUCTURAL STEEL TUBING

The OTC Strut Tamer Safety Cage, No. 6637-5, attaches to the Strut Tamer with stand (No. 6637-ST), or behind the Strut Tamer (No. 6637) when wall-mounted, adding an extra layer of protection when rebuilding shock-strut assemblies. Constructed of 1” structural steel tubing and expanded carbon steel mesh to minimize the energy impact of a broken or rapidly decompressing coil spring. Its open design allows for access to the top and bottom of the shock-strut assembly for easy removal and replacement of the cartridge. Strut Tamer not included. 

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For more information, visit VehicleServicePros.com/55289474

Ameri can Made 80 year s of Excel l en c e Largest Selection In The Industr y

A o M o W 2 w f

Professional Grade 800-323-9129

WWW.AJAXTOOLS.COM

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Check Us Out

AT TWO LOCATIONS! Outdoor Booth

Indoor Booth

#80043

#36129

Silver Lot

Upper South Hall

America’s Favorite Car Lift Company is heading to SEMA 2026, and we’re coming fully loaded! Visit BendPak outside at Booth #80043 in the Silver Lot, where all of our top brands—including QuickJack, Autostacker, MaxJax, Cool Boss, and more will be on display. While you’re there, be among the first to witness the unveiling of the Valor C/10 on Tuesday, November 3rd and experience one of the show’s biggest outdoor attractions. When you’re ready to cool off, stop by our South Hall Booth #36129 to see the innovative Octa Flex 8-Arm 2-Post Lift, engineered to deliver unmatched versatility and lifting capability for today’s diverse vehicles. And wherever you find us, don’t miss your chance to take advantage of EXCLUSIVE SEMA SHOW SPECIALS on your favorite BendPak equipment across all of our brands!

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DRIVING SALES Safety Equipment & Personal Gear

ULTRA-THIN EDC DESIGN

AVAILABLE IN M, L, XL, 2XL

The NEBO SLIM MINI 500 Pocket Light features an ultra-thin design for everyday carry. Built from aircraft-grade aluminum, it can slip easily into work pants, tool pouches, or everyday pockets. Magnetic, rechargeable, and always ready, this light provides 500 lm of output from its three LEDs. Multiple light modes let the user balance brightness and run time.  For more information, visit VehicleServicePros.com/55394881

United States Postal Service Statement of Ownership, Management, and Circulation (Requester Publications Only) 1. Publication Title: PROFESSIONAL DISTRIBUTOR 2. Publication Number: 017-3000 3. Filing Date: 8/20/2026 4. Issue of Frequency: March, April, May, June, August, September, October, December 5. Number of Issues Published Annually: 8 6. Annual Subscription Price: Free to Qualified 7. Complete Mailing Address of Known Office of Publication (Not Printer): Endeavor Business Media, LLC, 201 N Main Street, Ste. 5, Fort Atkinson, WI 53538 8. 9.

10.

Contact Person: Debbie Dumke Telephone: 920-563-1763 Complete Mailing Address of Headquarters or General Business Office of Publisher (Not Printer): Endeavor Business Media, LLC,30 Burton Hills Blvd., Ste. 185., Nashville, TN 37215 Full Names and Complete Mailing Addresses of EVP, Editor-in-Chief, and Editorial Director - EVP: Chris Messer, Endeavor Business Media, LLC 571 Snelling Avenue N, Saint Paul, MN 55104; Editor-in-Chief: Nadine Battah, Endeavor Business Media, LLC 201 N Main St, Ste 5, Fort Atkinson, WI 53538; Editorial Director: Chris Jones, Endeavor Business Media, LLC 571 Snelling Avenue N, Saint Paul, MN 55104 Owner - Full name and complete mailing address: Endeavor Media Holdings I, LLC, 905 Tower Place, Nashville, TN 37204; Endeavor Media Holdings II, LLC, 905 Tower Place, Nashville, TN 37204;Resolute Capital partners Fund IV, LP, 20 Burton Hills Blvd, Suite 430, Nashville, TN 37215;RCP Endeavor, Inc, 20 Burton Hills Blvd, Suite 430, ,Nashville, TN 37215;Northcreek Mezzanine Fund II, LP,312 Walnut Street, Suite 2310,Cincinnati, OH 45202;Invegarry Holdings, LP,44235 Hillsboro Pike,Nashville, TN 37215;Everside Fund II, LP,155 East 44th St, Suite 2101 - 10 Grand Central,New York, NY 10017Everside Endeavor F1 Blocker, LLC, 155 East 44th St, Suite 2101 - 10 Grand Central, New York, NY 10017;Everside Endeavor International Blocker, LLC, 155 East 44th St, Suite 2101 - 10 Grand Central, New York, NY 10017;Everside Founders Fund, LP, 155 East 44th St, Suite 2101 - 10 Grand Central, ,New York, NY 10017;Suncap Endeavor Blocker, LLC,155 East 44th St, Suite 2101 - 10 Grand Central,New York, NY 10017;

The Vibe Glow Bones Mechanic Gloves from Cornwell Tools are available in medium, large, XL, and 2XL. The breathable mesh top helps to ventilate and keep air flowing through the top of the glove. These gloves glow in the dark and feature four-way fourchettes, an EVA-padded palm to mitigate vibrations and impacts to the palm, touch screen fingertips, a neoprene cuff for unrestricted movement, and a TPR closure to keep the gloves secure.  For more information, visit VehicleServicePros.com/55285723

11. Known Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages or Other Securities: None 12. Tax Status (For completion by nonprofit organizations authorized to mail at nonprofit rates) (Check one) The purpose, function, and nonprofit status of this organization and the exempt status for federal income tax purposes: N/A 13. Publication Title: PROFESSIONAL DISTRIBUTOR Average No. Copies 14. Issue Date for Circulation Data: September 2026 Each Issue During No. Copies of Single Issue Published Preceding 12 Months Nearest to Filing Date 15. Extent and Nature of Circulation a. Total Number of Copies (Net press run) 11,097 10,769 b. Legitimate Paid and/or Requested Distribution (By Mail and Outside the Mail) (1) Outside County Paid/Requested Mail Subscriptions stated on PS Form 3541. (Include direct written 7,012 6,719 request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.) (2) In-County Paid/Requested Mail Subscriptions stated on PS Form 3541. (Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.)

(3) Sales Through Dealers and Carriers, Street Vendors, Counter Sales, and Other Paid or Requested Distribution Outside USPS®

0 7,012

0 6,719

3,429

3,710

(2) In-County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources) (3) Nonrequested Copies Distributed Through the USPS by Other Classes of Mail (e.g. First-Class Mail, Nonrequestor Copies mailed in excess of 10% Limit mailed at Standard Mail® or Package Services Rates)

(4) Nonrequested Copies Distributed Outside the Mail (Include Pickup Stands, Trade Shows, Showrooms and Other Sources)

306

(4) Requested Copies Distributed by Other Mail Classes Through the USPS (e.g. First-Class Mail®) Total Paid and/or Requested Distribution (Sum of 15b (1), (2), (3), and (4))

Nonrequested Distribution (By Mail and Outside the Mail) (1) Outside County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources)

Total Nonrequested Distribution (Sum of 15d (1), (2), (3), and (4))

3,736

3,710

Total Distribution (Sum of 15c and 15e)

10,748

10,429

Copies not Distributed

349

340

Total (Sum of 15f and g)

11,097

10,769

Percent Paid and/or Requested Circulation (15c divided by 15f times 100)

65.24%

64.43%

16 Electronic Copy Circulation a.

Requested and Paid Electronic Copies

Total Requested and Paid Print Copies (Line 15c)+ Requested/Paid Electronic Copies (Line 16a)

7,012

6,719

Total Requested Copy Distribution Distribution(Line 15f) + Requested/Paid Electronic Copies

10,748

10,429

65.24%

64.43%

(Line 16a) d.

Percent Paid and/or Requested Circulation (Both Print & Electronic Copies) (16b divided by 16c x 100) x

I certify that 50% of all my distribution copies (electronic and print) are legitimate requests or paid copies:

17. Publication of Statement of Ownership for a Requester Publication is required and will be printed in the issue of this publication.

Oct-26

Date Debbie Dumke, Sr. Audience Development Manager

8/20/26

I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/or civil sanctions (including civil penalties).

TOOLBOX TOPICS: CHOOSING THE RIGHT LIGHT FOR THE JOB – AN INTERVIEW WITH OLIGHT

Having the right lighting can make a major difference when it comes to visibility, efficiency, and getting the job done right. Whether technicians are working under the hood, underneath a vehicle, or in tight spaces, the right work light can help make the repair process easier and more efficient. In this episode of Toolbox Topics, PTEN Editor-in-Chief Nadine Atiya sits down with Matt Williams, regional sales manager at Olight, to discuss what technicians should look for when choosing a work light, how lighting technology has evolved, and the features and advancements shaping today's professional lighting options. They also explore how technicians can determine which type of light is best suited for different jobs and environments.  For more information, visit VehicleServicePros.com/55397063

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RUNS FOR 4 HOURS ON HIGH

The K-Tool International 600 lm Flexible COB Headlights, Nos. KTI73318XD, KTI73319XD, and KTI73321XD, feature the latest in headlight technology with a double-banded headlight and a side flashlight with motion-sensing capabilities. Both the headlight and side flashlight feature a single press between high and low settings. Headlight brightness ranges from 600 to 180 lm, with a run-time of 2 to 4 hours. Run-time on the side flashlight is 4 hours on high, 9 hours on low. The motion sensor function operates on a separate switch for convenience of use and power saving. Available in three colors: lime green (KTI73318XD), purple (KTI73319XD), and blue (KTI73321XD). n For more information, visit VehicleServicePros.com/55401112

DELIVERS 250 LM OF LIGHT

The WorkStar Tool Finder Rechargeable Toolbox Light, No. MXN00380, from Maxxeon delivers 250 lm of focused light with a 50-minute run-time to locate tools and parts in tight spaces. Its flexible 15-degree stainless steel gooseneck allows precise positioning, while the strong magnetic base provides handsfree use on metal surfaces. The light is USB-C rechargeable with a durable IP65/IK07 rating; its built for reliable performance in the workshop or garage. n For more information, visit VehicleServicePros.com/55400170

SPRING-LOADED CLIP FOR PORTABILITY

The Olight Oclip Pro is a 500-lm clip-on worklight that is designed to keep the user’s hands on the job. The spring-loaded clip grips a shirt pocket or cap brim, and a builtin magnet snaps to any steel panel, holding the light steady under the hood or dash. One twist of the dial switches between a wide floodlight for close-up work, a spotlight that reaches 131 yards, and a red light for roadside visibility. At under 2 oz. with IPX6 water resistance and USB-C recharging, its built for a range of applications. n For more information, visit VehicleServicePros.com/55390871

TOTAL OF 38 COMPARTMENTS

The HAZET Rucksack, No. 191R-1, is made from hard-wearing 600D polyester with a water-repellent PU coating, designed to protect against adverse conditions and reliably protect sensitive equipment from moisture and dirt. A 60mm base tray protects contents and provides a solid stand. With a total of 38 compartments and 44 fastening options, every tool has a place. A smart magnetic fastener enables opening and closing with one movement. The removable tool board provides an immediate overview directly at the place of use. A separate inner compartment accommodates notebooks or tablets, while the robust hard-shell compartments protect phones and keys from impact. n

• TORQUE ADJUSTMENT RANGE OF 5 – 100 IN-LBS. • LCD SCREEN FEATURES LIVE AND PEAK MODES • AUDIBLE AND VISUAL INDICATORS WHEN DESIRED TORQUE IS REACHED • RUBBERIZED HANDLE IMPROVES ERGONOMICS FOR ENCHANCED COMFORT AND GRIP REDUCING HAND STRAIN AND FATIGUE • PHOSPHATE COATING ON BITS AND SHAFT

For more information, visit VehicleServicePros.com/55393497

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PRO TIPS

Performing product demos

Performing a product demo can help answer your customers’ questions before they even ask. By the Professional Distributor Editors

Photo courtesy of Duayne Sharpe

hat better way to showcase a tool’s features than through a demonstration? Providing your customers with a product demo allows them to better understand how a tool works, what it’s meant to be used for, and how it might help them do their job better. Whether you demo all your products or just a certain few, we reached out to five distributors to see how they handle performing demos.

Demo where your products are

“I don’t really do the tote-and-promote thing. Unless I have a pile of multiple [products]. However, I’ll always promote something new and fancy. I’ve been walking into shops with Olight’s ArkPro. I demo stuff on the truck more when customers come out.” -Scott Bowles, Cornwell Quality Tools

require a demo. The truck jacks or transmission jacks, those are pretty standard in function. But there are a couple of different tools that I’ve demoed over the years for pulling bearings or pulling seals. A new device may come out, and I’ll pick it up and show the guys. It makes the job a little bit easier.” -Duayne Sharpe, Cornwell Quality Tools

Demo new or complex technology

“Scan tools are the main thing I demo because most of the other tools don’t

Let your customers test out the tools

“Most of the demos I do are for new products or something that they

haven’t seen, or that hasn’t been on our sale flyers. I’ll pretty much demo anything that’s in the flyers because you’re trying to sell them. I’ll get three or four [customers] together and talk [the product] up — features and benefits, and how it’s gonna save them time or how it’s gonna save them money or what have you, and then pass it around. Feeling is believing. I also tell [my mentees] — and I may or may not practice it consistently — you can take any one item off your truck. Maybe you’ve been sitting on this item for six months, and you want to sell it. Just carry it and show it off to every shop until it sells. And it will. It’s just a question of when and to whom.” -Foster Troutt, Mac Tools

Get it in their hands

Use it in the shop

“I demo everything from scanners and cordless tools to various pullers and even smaller items, like Lisle electrical connector pliers and VIM clip and disconnect tools. I’ve even turned tools into fidget toys while customers are shopping just to get them into their hands. For me, any good demo starts with putting the tool in the customer’s hand, whether I’m showing them its features and benefits or letting them use it right there in the shop or on the truck.” -Douglas Simms, Matco Tools

“With our Mac RBRT impact extractor sockets, I tell customers to show me the most rounded bolt they have in the shop. We’ll hammer the socket on, and I let the customer crank it out themselves. When the tool is in their hands and they can see firsthand what it can do, it makes a difference. That’s the key to a good demo: let the customer use the tool.” -Steve O’Leary, Mac Tools

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