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Welcome – to a New Year, a N CEO Chris Sargisson explains how he is reshaping the Norfolk Chamber to meet your needs. You will know, from running your own business, there are many routes to success. In my experience, they include: n relentless focus on customer service, n culture of continuous improvement, n strong team able to translate strategy into action. This is what I want you to expect – and to receive – from your Chamber.

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We can only do that by ensuring our services and behaviours remain relevant to your needs. That means listening to your concerns, understanding your challenges and helping you succeed. We need to be mobile – getting out of our office and into your area of the county to understand your real issues. We need to be tech enabled – so our services fit seamlessly into your busy lives. We need to work in partnership with our members and other business organisations in the East. I am determined that we will be singleminded in our pursuit of these goals.

“We can’t just claim to be the Voice of Norfolk’s business community. Instead, we have to re-earn this title from you every day.”

NORFOLK VOICE • THE MAGAZINE OF NORFOLK CHAMBER OF COMMERCE AND INDUSTRY

JANUARY/FEBRUARY 2018

Norfolk Voice 44  

Covering all of the major business areas in Norfolk (Norwich, Great Yarmouth, King´s Lynn & Lowestoft). Norfolk Voice showcases the very bes...

Norfolk Voice 44  

Covering all of the major business areas in Norfolk (Norwich, Great Yarmouth, King´s Lynn & Lowestoft). Norfolk Voice showcases the very bes...