NCR SERBIA SUCCESS STORY

U.S.-based NCR Corporation first launched its operations in Serbia in 2011, as a small customer support center with 300 employees. Nine years later, the number of employees has increased more than tenfold, with NCR Serbia today employing around 4,000 people who contribute significantly to NCR’s various development projects

Shaping the future for 135 years, NCR the priorities of NCR’s global strategy for the NCR’s talented and dedicated Serbia emCorporation is the world’s enterprise digitization of business processes. ployees provide proactive,remote, multilingual technology leader for restaurants, Headquartered in Atlanta, Georgia, the support in 20 different languages, investing retailers and banks, and it stands NCR Corporation has over 34,000 employees their knowledge and creativity to simplifytheir at the forefront of transactions that run the in 160 countries, and NCR office in Serbia is customers’ operations. Their projects range world around us. The No.1 global POS software among the largest, boasting around 4,000 from software development and programming, provider for retail and hospitality, and the No.1 employees. via engineering and automation, to Robotic provider of multi-vendor ATM software, NCR NCR has come a long way in Serbia since Process Automation (RPA) design. creates software, hardware and services for its beginnings nine years ago, when around 300 Encouraged by the excellent customer its clients that run the enterprise from the employees were mostly providing customer dedication and business results of its Serback office to the front end, and everything service support to NCR’s clients across the bia employees, the company decided to in between. strengthen its presence in Serbia

Long known for manufactur- Encouraged by the excellent with the construction of a new ing cash registers and ATMs, NCR is today a leading software- and services-led enterprise provider, offering its clients advanced software solutions and digital connected customer dedication and business results of its Serbian employees, the company decided to strengthen its presence in Serbia with the construction of a new state-of-the-art office: the Belgrade campus. This 30,000 squaremeter building is NCR’s biggest campus in Europe, and it reflects the NCR culture as well as its role services. From its early days as state-of-the-art office: the Belgrade campus as a global technology leader. The the inventor of the paper receipt technologies and standards apand mechanical cash register, to its recent globe. NCR Serbia team was soon recognized plied in its construction are the first of their software solutions and services, NCR’s suc- as efficient, professional and innovative, and kind in Serbia. The building holds the LEED cess has come as a result of changing the the number of employees has been increasing Gold certificate, confirming that is efficient, way things are done across the company. An every year. Business operations at the Serbia cost-effective and good for both occupants innovative and proactive approach to doing office have transformed over these nine years, and the environment. The construction of business enables NCR to always respond to with Serbia having become a strategic hub this world-class work environment will be customers’ demands quickly and efficiently. for NCR’s further business development and completed in the first half of 2021, when it In today’s digital world, digital connected innovation, especially in the area of digital will serve as a platform for further growth services and digital transformation are among connected services. and transformation of NCR’s Serbia team.