TSE Ryan Waite finds effective solutions for customers

TSE Ryan Waite finds effective solutions for customers

Ryan Waite’s path to his current Technology Solutions Expert (TSE) position at Linder Industrial Machinery Company stretches across multiple industries, decades and states. After working as a construction laborer in Washington state in the 1990s, Waite moved to San Diego, Calif., in 2000 and spent the next 21 years driving trucks, operating equipment, creating his own trucking company, running a marketing department, and working in the IT industry. In July 2021, Waite accepted a position in Linder’s IT department at the Concord, N.C., branch and in November 2022, transitioned to a TSE.

Ryan Waite, TSE, Linder

“Following COVID, my family decided to leave California and move closer to our extended family on the East Coast,” explained Waite. “I found the IT position with Linder and felt it was a great fit for my background. After spending some time working for the company, I saw an opportunity to pursue a potential TSE opening and went all in. My commitment paid off, and I was recently welcomed to the TSE team.”

In his role as a TSE, Waite plans to combine the skill sets he learned across each industry to collaborate with customers and find effective solutions for their projects.

“My primary goal is to make sure that my customer base is happy, knowledgeable and able to work autonomously without relying on my constant input,” noted Waite. “I want to teach them to be self-sufficient in areas where that makes sense, but at the same time offer solutions that will help them continue to grow and increase their efficiency. I also want our salesmen to use me as a resource to help educate our customers about iMC (intelligent Machine Control) and Smart Construction solutions.”

Waite and his wife, Brenda, have been married for 22 years and have a 17-year-old son. Waite and his family appreciate the lifestyle the East Coast offers, especially the access to racing.

“We are all about cars,” stated Waite. “Whether it be custom cars or car racing, that’s what I enjoy doing on the weekends. I haven’t built anything custom yet, but I’m looking forward to starting my first project within the year.”