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February 2025 Component Manufacturing Advertiser Magazine

Page 28

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Component Manufacturing dverti$ dverti $ er

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February 2025 #17307 Page #28

The Sales Team’s Number One Time-Wasting Activity hen it comes to the sales team, the very group that provides the lifeblood of the entire company, there is often one blind spot for Todd Drummond wasted efforts. Why do so many companies allow their sales team to jump through so many hoops to find need-to-know-right-now information? Why must the sales members so often have to call someone within the company, interrupting the work of those they are calling, to obtain the critical needed information? Often, each sales team member wastes at least two to three hours daily. The amount of wasted hours is enormous.

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Too Much Time Calling Someone Internally — The number one excuse for this daily time-wasted exercise is the sales team not utilizing existing application programs, such as accounting or specialized component management software. As my clients have stated, “They just need more training or the ERP system needs a little more development.” But, then I will ask in reply, “If they have not been using your existing system, which has been in place for years, why do you expect different results?” Best of the Best Projection Management Communications — The gold standard to eliminate these wasted hours for the sales team, and every other group looking for project information within your company, is set by one application, AppWright. Proof that AppWright can work for any company in our industry is the fact that one of the largest LBM companies in America uses AppWright to consolidate all the project information into one application to tie all the various divisions and various applications together. It does not matter what specialized application a department, such as door or wood components, uses for their task because they can link them to AppWrigh via API. (More on linking programs below) Instant Information Retrieval — Whether it is project information or task assignment related, everyone is held accountable because it is difficult to argue with someone when they know they can instantly see the live status and retrieve any information about any project from their cell phone. For example, if a customer states something is missing on the jobsite, the salesperson can instantly retrieve the picture(s) of the delivered items the driver has uploaded to the project, which was extremely easy for the driver. Any salesperson, department manager, or individual needing information about a project has access via any browser. Of course, everything is based on users’ access rights.

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