April 1026 Advertiser

Page 55

M ACdverti$er

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omponent

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Don’t Forget! You Saw it in the

Adverti$er

April 1st, 2016 #09201 Page #55

Letter to the

Editor

The Last Word... Learning from the Best in the Business

One of our readers has submitted a bit of additional information on an article featured in our March issue, “The History of the ORIGINAL Rolsplicer.” The article correctly states how Truswal Systems Corp “Do it as if your job depended on it” was a directive that I will manufactured this revolutionary piece of the equipment in the early never forget, even 45 years later. Fateful words from an owner, 1980s, but our reader has added one more detail: The rolsplicer was to me, a new employee of Hydro-Air Engineering, long before it invented by a Canadian customer of Truswal, and Charles Gore of became MiTek. Other lasting words have come to me from SBCA Truswal purchased the rights to build it.

Hall of Fame (HOF) recipients:

Thank you to our author, Sean Hubbard of Square 1 Design & “Don’t introduce me as the owner, just say ‘Dave works with Manufacture, for bringing us this story, and to our reader for one more me’,” said Dave Chambers (1987 HOF) and owner of two highly detail in the rolsplicer’s evolution from Truswal to Klaisler to Square 1. Letters to the editor are welcome. Credited comments will be used with permission; contributors may choose to remain anonymous. All submissions may be edited for accuracy and relevance.

Tales of the Tried and True Classic or old? Broken in or broken down? Seasoned or rusty? It all depends on your perspective. Sometimes your favorite equipment is your oldest equipment – but how old is it? And how does it compare to others’ go-to machinery? Let’s find out! In the coming months, we hope you’ll share your thoughts and tales, anecdotes and antidotes, and maybe a picture or two. To tell us how your tried and true machinery still does the job right, simply send an email to: anna@componentadvertiser.org. Feel free to write your own story, or tell us a tale and we’ll capture the highlights. PHONE: 800-289-5627

successful truss plants. Though we all knew Dave was our boss, he was a servant to our customers, and inspired us to follow his lead. And Dave’s brother, Henry, thought a lot like Dave. “Customer Service” read the nameplate on his desk, and everyone else’s desk at his company, Chambers Truss. “Let me take Joe under my wing,” said Don Hershey (1995 HOF), to Dave Chambers when Dave didn’t select me for a job. Don was a mentor, and a manufacturing legend, who exuded extraordinary faith in people. “If you’re not making mistakes, you’re not accomplishing anything,” said Mike Conforti (1994 HOF), who shepherded MiTek from a family business to a professional corporation. Mike was devoted to people, and understood their human capacity to make mistakes. His sincerity and honesty gained lifelong friends and customers. And these from outside of the truss business: “Bad news doesn’t improve with age,” said my army boss in Korea, who taught me to admit mistakes immediately. No manager appreciates surprises, and all expect prompt corrective action. “If you find a good person, follow him,” said my uncle, just before he died. This timeless gem defines mentorship to me: the passing of goodness from one individual to another. Job #1 is recognizing and nurturing the goodness that is often near and dear to us. Job #2 is to never stop seeking goodness inside and outside the workplace.

Read/Subscribe online at www.componentadvertiser.com

Joe Kannapell - Senior VP MiTek Industries, Inc. www.mii.com FAX: 800-524-4982


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