INTRODUCTION: WHAT IS SOCIAL RESEARCH?

Our human-made world is complex, changing, often surprising and endlessly fascinating. It is the job of the sociologist not only to make sense of the kaleidoscopic social world, but also to imagine better, alternative futures. This gives sociological research both focus and ethical responsibility.

But what do we mean by the ‘social world’? And how can we study it? ‘Social’ includes everything that is organised, structured and experienced by humans – anything and everything that people do. Sociologists focus on human social interactions – the ways in which people live and communicate in families, groups, institutions, communities and societies. But, more than this, sociologists are interested in making connections between these myriad social interactions and the wider world. They examine how processes of social change, the historical context, economic systems, cultural values, social relationships and networks, political ideologies, technological developments, the natural environment and even our relationships with animals all impact on human activity, shape life chances and explain diverse patterns of inequality.

Sociology, then, is the study of the relationship between individual experiences and wider social structures – between self and society, between biography and history – and sociologists need research methods to help them understand this intimate and intriguing connection. For example, during the COVID-19 pandemic, many people experienced loneliness, sickness, job redundancy, bereavement and anxiety. Sociology tries to understand how people navigated and managed these experiences, but also how the experiences were linked to economic, political, cultural and social factors. Sociologists used research methods to investigate how social class, gender and ethnicity predicted COVID-19 outcomes. They also sought to understand and map how broader economic policies and geographical locations shaped people’s access to social and medical support (such as vaccinations) during the pandemic.

Of course, sociologists recognise that social research is not limited to the investigation of personal troubles. It also examines people’s personal truths and triumphs – their beliefs and their successes. For example, sociologists examined why some people were afraid of being vaccinated and why others viewed COVID-19 as a conspiracy. They also explored who was able to easily work from home with the advantage of outdoor space, additional family time, and the opportunity to save money.

Case study: Sociology of the pandemic

Sociologists have used a range of research methods to investigate the impact of the pandemic. For example, Matthewman and Huppatz (2020) explored the insights that a sociology of COVID-19 offered, describing the pandemic as a giant sociological experiment that ushered in dramatic changes to social life. Communities came together, helping one another, while social inequalities widened. New rules for social conduct were implemented and opportunities for social interaction were curtailed. The health services and the economy were put under considerable strain. Berghs (2021) asked ‘Who gets cured?’, pointing to inequalities in infection, prevention and intervention, especially since access to ventilators and the roll-out of the vaccines were far from even, both around the globe and within countries. Maestripieri (2021) examined COVID-19 inequalities, showing how migrants and minorities, women, children, disabled people and those in lower social classes were disproportionately affected. In this way, the pandemic was not a leveller but a divider, exposing the fractured nature of human society (Scambler, 2020). Inequalities stretched into the home, as gender-based violence increased across the globe (Dlamini, 2021) and, as schools closed their doors to most students, the burden of childcare also mainly fell on women (Yavorsky et al. 2021).

Sociologist Melinda Mills undertook several important studies. With colleagues Ding and Brazel, her survey data (2022) showed how COVID-19 affected everyone’s sleep but with a bigger impact on women. Although men experienced some sleep loss because of their changing employment and financial status, women’s sleep was impacted more extensively by increased levels of anxiety and the pressures of home-schooling and caregiving. In a research team led by Jennings (2021), Mills was also involved in five focus groups to understand why some people in the UK were hesitant about having the vaccine. The research showed that those people who mistrusted the government and relied on information through unregulated social media were more reluctant to be vaccinated. These results were fed back to the government along with suggestions that official advice about vaccination should also be circulated through social media.

This book explores the range of research methods that sociologists use to understand how society shapes personal troubles, truths and triumphs, using both classic and contemporary research studies to show how the methods can be applied. Examining the actual ‘doing’ of research reveals the joy, value and messiness of sociological work, the ethical dilemmas of practical study, and the checks that must be put in place to protect research subjects and guard against the researcher’s own biases. The chapters that follow highlight the advantages and disadvantages of different methods, the insights that can be gained, and the impact that sociological research has on those being studied as well as on wider society. By examining sociological studies you will engage with the practicalities of research, which will help you to become a reflexive and careful researcher. It will also enhance your knowledge of key areas of sociological enquiry and important sociological concepts, to support your studies at school, college and university.

Why does sociology need its own research methods?

All academic subjects have different ways of gathering data, information and evidence. Historians might interrogate documents from the past or listen to people’s memories. A scholar of English literature may set a text in its social and historical context. Astrophysicists study space with telescopes, but they also hypothetically model what they think might be happening in black holes, as they cannot see inside them. A geneticist may use microscopes to profile chromosomes, genes and DNA, looking for patterns, enabling them to model risks and to develop medical interventions. In the same way, sociologists have a set of methods – their very own toolbox – that they use to study society.

Studying research methods is both important and fascinating. Without a toolkit of research methods, how would we know about the inequalities revealed through the pandemic, different outcomes in education or the unequal division of domestic labour? How would we know whether crime rates are going up or coming down, or who is more likely to be a perpetrator or a victim of crime? How could we be sure whether income for the same job varies by gender, ethnicity and age, and in what ways? How could we judge whether we live in a tolerant or a prejudiced society? How would we know why people vote in the way that they do, why divorce rates are increasing and why people are having fewer children?

Sociology is the study of both the large-scale social forces that shape our lives and the small-scale social interactions that give our lives meaning. Therefore, researchers need ways of gathering evidence and data that can help them to understand both macro and micro aspects of human society. They need methods that can tell them about how society is organised and divided, and the impact that often-hidden social structures have on people’s life chances, such as the ways that education systems, laws, capitalism, patriarchy or institutional racism influence success in education and work. Sociologists also need methods that can draw out people’s experiences of living in the world – their stories, beliefs, values and understandings.

Approaches to sociological research

In simple terms, social researchers make a distinction between two approaches to studying the social world – quantitative and qualitative. Quantitative research