AUGUST 7, 2015 | VOL. 4 ISSUE 32 COMPLIMENTARY
GSP could be on the fast track for podcar service pg 3
INFORMATION YOU WANT TO KNOW
| TRANSPORTATION | 3
GSP studying automated transit system Podcars could ferry passengers from parking to terminal APRIL A. MORRIS | STAFF
email@example.com Moving passengers from parked cars to the Greenville Spartanburg International Airport’s terminal (and back again) takes up a lot of space in airport operators’ minds. With the completion of the new GSP terminal, the number of passengers flowing through the airport is expected to double – from 2 million to 4 million, according to CEO David Edwards. GSP has been seriously investigating the feasibility of a personal rapid transit (PRT) or automated transit network (ATN), which are sometimes called podcars, to move additional passengers efficiently without increasing congestion on the airport’s road system, said Edwards. Earlier this year PRT Consulting of Colorado completed a feasibility study for the airport on the technology, and the board of directors has endorsed moving forward with a 30 percent design and cost determination, Edwards told attendees at a recent GSA Business panel discussion on PRT. The study compared a PRT system versus shuttle buses to connect the economy parking lot to the terminal, he said. According to the study, a 2.5-mile loop (with some two-way sections) option could connect the terminal to additional long-term parking. Various phases presented in a 20-year plan range in construction cost from $28 million to $45 million with annual maintenance ranging from $1.3 million to $2.5 million. A new 1,500-space parking garage can cost up to $25 million, Edwards said. A shuttle bus system would require up to six 23-passenger buses operating 16 hours per day, additional roads and a bus maintenance facility. According to the study, capital cost for the buses would be $15.5 million with annual operating cost of $2.9 million. In addition to cost, the report considers passenger transit time – a maximum of five minutes for PRT and 10 minutes for a shuttle bus – ease of entry, congestion issues and environmental impact. It takes more than 18 minutes to get from parking to the terminal at the Charlotte airport, according to the report. Estimated annual parking revenue is estimated at $4.2 million to $11.8 million for various PRT options and phases, depending on the number of parking lots served. Parking revenue for various bus options ranged from $3.5 million to $10.6 million.
$45 million Top estimated construction cost at GSP for various PRT phases in 20-year plan
$2.5 million Top estimated annual PRT maintenance cost
$11.8 million Top estimated parking revenue for various PRT options
RIDING THE CIRCUIT Since 2011, London’s Heathrow Airport has used a PRT system that annually carries about 200,000 people the 2.3 miles between the terminal and a business parking lot. Edwards visited Heathrow to try out the system and investigate what airport officials think of it, he said. The PRT system works “as advertised,” he reports, and Heathrow is looking at expanding the system to nearby hotels. He also learned that if passengers don’t require transportation and have Existing parking time, many will ride Proposed parking the PRT system just to try it out – and Proposed road some have been asked Proposed guideway to exit the vehicles (elevated) because they rode too Proposed guideway many circuits. (at grade) THE NEXT STEP Proposed station Following the Proposed maintenance partial design and facility cost analysis, the airport board will determine in early 2016 “whether to pull the trigger” on a PRT system, Edwards said. GSP is interested in a public-private partnership
Greenville Spartanburg International Airport is investigating the feasibility of a personal rapid transit (PRT) system to move passengers from parking to the terminal. A feasibility study proposed various phases and scenarios of PRT guideways that would serve existing and future parking at the airport. London's Heathrow Airport currently uses a PRT system. View the complete report at upstatebusinessjournal.com
for funding – or if PRT is a good fit, “we may be willing to fund it ourselves,” he said. Other funding options include parking revenue, sponsorships, bonds or a federal Passenger Facility Charge (PFC) of up to $4.50 per passenger that GSP currently does not charge. If successful, a PRT system could connect to nearby properties, including new commercial businesses that could crop up adjacent to the airport, Edwards said. Because of the number of travelers originating from Michelin, Edwards said a PRT system could potentially connect Pelham Road to GSP.
4 | THE RUNDOWN |
City of Clemson poised to pounce on Highway 76 Going, going, gone - McBee Station sold Women are leaving $1 million on the table
8 10 18
TOP-OF-MIND AND IN THE MIX THIS WEEK
VOLUME 4, ISSUE 31 Featured this issue:
MONEY SHOT: Greenville Spartanburg International Airport is investigating the feasibility of a personal rapid transit (PRT) system for moving passengers from parking to the terminal. Above is a ModuTram PRT vehicle at a demonstration site at the Convention Center WTC-Morelos in Cuernavaca, Mexico. The ModuTram vehicles can also be linked to form mini-trains. Photo provided by ModuTram.
WORTH REPEATING “It’s amazing how much you can get if you quietly, clearly and authoritatively demand it.” Page 19 “If people look at the positives the job brings, they’re less likely to respond negatively to the stress they are under.” Page 5 “Just about everyone agrees that Main Street Taylors is Taylors. Where we start getting into disagreements about it is about where it ends.” Page 6
Word is a furniture store will take over the former CVS building at Wade Hampton near Stone Avenue.
On the importance of marketing yourself “Doing business without advertising is like winking at a girl in the dark. You know what you are doing but nobody else does.” Steuart Henderson Britt, author of “Marketing, Management, and Administrative Action”
INFORMATION YOU WANT TO KNOW
The joy of stress
a problem outside your regular shift) and confronting violators. Employees who believe they are part of something meaningful and significant also respond to stress positively instead of negatively.
Properly managed stress can lead to healthier, more productive work environment, says Clemson researcher
“Constant connectivity is counterproductive... A key to having the energy to thrive under difficult work conditions is detaching yourself from the stress at the end of the day."
CINDY LANDRUM | STAFF
Tom Britt, Clemson University Psychology Professor and co-author of "Thriving Under Stress, Harnessing Demands in the Workplace"
Contrary to popular belief, not all workplace stress is bad. In fact, says Clemson University Psychology Professor Tom Britt, if workplace stress is properly managed, it can be a career enhancer. “Stress on the job can actually be good. If employees identify their stressors, consider them challenges instead of problems and take steps to proactively address those challenges, they can be catalysts for growth,” he said. But to thrive under difficult work conditions, employees must detach from work for short periods during the day and after their workday is over, said Britt, who wrote the recently released book, “Thriving Under Stress, Harnessing Demands in the Workplace,” with Bowling Green State University Psychology Professor Steve Jex. “Constant connectivity is counterproductive,” Britt said. “A key to having the energy to thrive under difficult work conditions is detaching yourself from
| WORKPLACE | 5
the stress at the end of the day. Not only is it healthy, but employees need recovery time to restore personal energy for the next day.” Workers should set and manage boundaries between work and home, he said. It could be a physical such as putting the cellphone and computer in a place that does not offer ready access to work emails. It could also be establishing boundaries (such as if it is not a true emergency, you won’t deal with
“People need to see the importance of what they’re doing. People might think it’s important because it’s something they inherently enjoy and believe in,” he said, “or they could view it important simply because it allows them to bring home a paycheck. If people look at the positives the job brings, they’re less likely to respond negatively to the stress they are under.” Co-workers influence positive thinking as well, Britt said. “Look at how often they are interacting with co-workers and determine whether they are energizers or de-energizers. Do they make you feel energetic and optimistic or do they make you feel depleted and pessimistic?” he said. “Look at how you can increase the number of interactions with energizers and minimize contact with people who sap your energy.”
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6 | MARKETING |
INFORMATION YOU WANT TO KNOW
Quarterlies Delta Apparel Inc., Greenville (NYSE: DLA) Regional Management Corp (NYSE:RM) TOP LEVEL: Net income jumped 22.5 percent to $5.4 million year over year for the quarter ended June 30, 2015, while revenue increased 11.7 percent to $5.6 million during the same period. HIGHLIGHTS: Large loans increased by a whopping 116.8 percent to $93.2 million year over year and 47.2 percent from the previous quarter, while small branch loans increased 30.3 percent to $140.2 million year over year and 8 percent sequentially. The company also opened 10 new branches during the second quarter, bringing the total to 316 across South Carolina, Texas, North Carolina, Tennessee, Alabama, Oklahoma, New Mexico and Georgia. TAKEAWAY: “We had a strong quarter in receivable growth driven by improved marketing initiatives and in-branch activity,” stated Regional Management Corp. CEO Michael R. Dunn. “Moving forward, our focus remains on growing our core small and large loan portfolios, while maintaining more normalized levels of delinquencies and continuing to focus on our expense structure.”
Synalloy Corp., Spartanburg (NASDAQ: SYNL) TOP LEVEL: Net earnings per share from continuing operations dropped 58 percent to $2.5 million – or 28 cents per share – during the second quarter of 2015 compared to the same quarter last year, while non-GAAP net income increased 11 percent to $6.3 million during the same period. HIGHLIGHTS: Metal segment sales dipped 5 percent to $33.9 million and chemical segment sales dropped 4 percent to $16.2 million compared to the same quarter last year. The company cited decreased demand due to falling oil prices. TAKEAWAY: “The Metals Segment’s business continues to be highly dependent on its customers’ capital expenditures. Product inquiries have been slow, but are improving, with June’s inquiries being stronger than what was experienced in the past six months,” the company stated in its report. “The Specialty Chemicals Segment’s sales should show improvement into the third and fourth quarters of 2015 when compared to the prior year as new business opportunities are being actively pursued. Multiple pending, large volume projects could have a major impact during the third and fourth quarters.”
TOP LEVEL: Net sales for the quarter ended June 27, 2015 fell 2.4 percent to $120.5 million year over year, including sales from recently sold The Game branded business. Net income doubled from $2.2 million to $4.4 million, or 55 cents per diluted share. HIGHLIGHTS: Delta Apparel sold The Game branded business in March, which accounted for approximately $5 million in revenue. Junkfood branded sales were up slightly for the quarter but saw 22 percent online sales gains year over year, bringing year to date sales growth to 61 percent. Salt life sales fell 4.1 percent year over year due to shipping troubles after the company transferred distribution operations to its Fayetteville, N.C. facility. TAKEAWAY: “We are pleased that Delta Apparel not only turned the corner in terms of sales and net income growth, but showed vast improvement in other areas such as gross margin development, general and administrative cost reductions, and operating margin expansion," stated Delta Apparel Inc. Chairman and CEO Robert W. Humphreys. “We continue to invest in those areas that yield the highest return. During the quarter, we purchased additional knitting equipment for our textile facilities and completed the move of additional screen-printing equipment to El Salvador to service the strong growth in private label programs.”
Rebranding Taylors ASHLEY BONCIMINO | STAFF
firstname.lastname@example.org Not knowing where your town stops and starts can make development a hard road, says one-time Taylors resident Tripp Muldrow. That’s why a new brand and signage – announced this week – will go a long way in building community, energizing activity and growing business in the unincorporated town. “It’s critical that people know when they’re driving down Wade Hampton that they’re in part of Taylors,” said Muldrow, whose firm Arnett Muldrow & Associates researched, developed and released the Taylors community brand Wednesday. The brand is a result of their three-day whirlwind research and development process, during which they met with community leaders, businesses, Taylors Mill residents, religious organizations and
residents. One key theme, said Muldrow, was a ing thing I think we’re all grappling with.” clear lake of agreement on the geographic footprint Branding attempts in Taylors kicked off last year with a Greenville County planning effort, according of Taylors. to Taylors resident Alex Reynolds, president of “If you asked 10 people to draw the outline of the town, you would have 10 different answers,” he said. community advocacy nonprofit Taylors Town Square. “Just about everyone agrees that Main Street Taylors The in-depth research by Arnett Muldrow & Assois Taylors. Where we start getting into disagreeciates will push that effort further along by ments about it is about where it ends.” giving residents something to rally Part of the problem is that typical town around and make the town more “If you asked 10 limits indicators don’t match up. The visible to the area. people to draw the U.S. Census defines Taylors as a differ“To me, the signage is a way to ent area from the water and sewer outline of the town, you draw people in,” said Reynolds, who service district, which is different from would have 10 different is credited with spearheading many the post office limits, which is different quality-of-life projects for Taylors. answers.” On a more practical note, he said, “As from the fire station limits, he said. we’re talking about farmers markets “Unfortunately there’s no real distincand those things, we obviously need tion, and because there’s no real distinction, there is confusion,” said Muldrow. “It’s a confoundlandmarks by which to get people to places.”
INFORMATION YOU WANT TO KNOW
EDTS acquires southeastern audio-video firm ASHLEY BONCIMINO | STAFF
email@example.com Greenville-based technology consulting firm EDTS has acquired Whole House Audio & Video (WHAV) Inc., an Aiken, S.C.-based equipment firm selling audiovisual and multimedia systems, video surveillance, access control, automation, intelligent control solutions and structured cabling. The terms of the deal were not disclosed. The move will help EDTS’s growing network security practice by providing physical security expertise, according to a news release. WHAV’s six employees will stay on with EDTS, and WHAV will operate as a separate division from its existing building in Aiken. The combined firms employ 70 people. “The EDTS team is pleased to welcome the customers and team members of WHAV to our firm,” stated EDTS CEO Charles EDTS CEO Johnson. “We Charles Johnson have known Chris and the WHAV group through both business and community circles, and are excited to work together to continue providing clients with the exceptional IT services, security solutions, and automation that only a strong regional firm like EDTS can provide.” Former WHAV principal Chris Boyer will join EDTS as the Director of AV/ MM Solutions. Founded in 1999, EDTS specializes in managed IT, network security, automation and advanced infrastructure services for business. EDTS has offices in Augusta, Columbia and Greenville, and employs 60 people across the southeast. EDTS has been included on the Inc. 5000 Fastest-Growing Companies in America list for six consecutive years.
| TECHNOLOGY | 7
Mobile Payments It’s the way of the future . . . the very near future . . . And it’s coming faster everyday. Your customer’s walking-around-money is about to grow some legs. The number of customers with smartphones already exceeds the number who carry cash. Will your business stay in stride?
The number of Nelson Mullins attorneys in the firm’s Mobile Payments practice group.
The number of corporate clients that Nelson Mullins attorneys have assisted in creating or implementing mobile payments solutions, including by addressing data privacy and security issues.
The projected volume of mobile payments in 2015.
The number of federal agencies that regulate mobile payments. Many of these regulations apply not only to banks and money service businesses, but also to merchants and third party vendors.
The number of virtual currencies that have been launched in the last several years (one of which is Bitcoin).
The number of consumers who used mobile payments to pay for purchases during the 2014 holiday shopping season.
The number of consumers who cited data security as their number one concern when using a mobile payments platform in a recent Federal Reserve study.
“The foundation is in place — are you going to let it happen or are you going to make it happen.” (Mike Abbot, CEO if Softcard at Money 2020)
Merchants say they are investing in mobile apps, and 74% of those merchants say they will invest in apps that enhance the consumer’s shopping journey in some way. “Merchants will be focused over the next decade on how what they do and with whom they do it can deliver incremental revenue.” (Karen Webster, CEO, Market Platform Dynamics)
Why pay extra for the inconvenience of out-of-state attorneys, when we have brought so much large market experience home to the Upstate? For further information, contact NEIL GRAYSON (864) 250-2235 firstname.lastname@example.org
BRAD RUSTIN (864) 250-2320 email@example.com
www.NelsonMullins.com 104 S. Main St., #900, Greenville
8 | SQUARE FEET |
REAL ESTATE DEALS AND DEVELOPMENTS ACROSS THE REGION
Highway 76 revisited City of Clemson poised to pounce on 354 acres along route SHERRY JACKSON | STAFF
The city of Clemson is set to grow
significantly with a new 354-acre proposed master plan along Highway 76 that will include 1,500 housing units and 500,000 square feet of commercial space on property currently owned by Pacolet Milliken. Charlotte-based Stantec, an international planning, urban design, architecture and engineering firm, is contracted to lead the design process for the Highway 76 South master plan. Stantec presented the proposed conceptual plan at an informal public workshop at Clemson City Hall last week after several hundred people participated in a series of public meetings held in May by Pacolet Milliken Enterprises, the City of Clemson and the Town of Pendleton. “The creation of the Highway 76 South master plan is a framework for future development that we hope will encourage growth and direction for Clemson’s future,” said Craig Lewis, principal at Stantec and project leader. DEVELOPMENT DATA The final master plan ac Total acreage: +/- 354 acres commodates Preserved open space: ~90 acres roughly 1,500 housing units, Public space/parks: ~8 acres including a Total parks and open space: 27 percent wide variety of Overall density: 4.23 units/acre homes, townho Total housing: 1,500 units (includes mes, apartdetached homes, townhomes, mansion ments, assisted apartments, garden apartments, housing living, garden over mixed-use, assisted living) apartments and Total non-residential: 500,000 square feet housing over (includes retail, restaurants, theater, general shops. In addiofﬁce, medical ofﬁce, hotel, educational, ﬂex tion, the planned manufacturing, artist studios) 500,000 square feet of commercial space can include medical offices, general offices, retail shops, restaurants, flex/incubator space, hotels and theaters. The master plan includes an extensive trail network through the neighborhoods and the village center, as well as along Highway 76. The trails will connect to the pathways to the University planned along Old Stone Church Road and the Eighteen Mile Creek. The intersection of Highway 76 and Old Stone Church Road will be improved, Excelsior Mill Road will be realigned to the south with a new signal, >>
REAL ESTATE DEALS AND DEVELOPMENTS ACROSS THE REGION
| SQUARE FEET | 9
Graycliff to launch 2 assisted living facilities
SHERRY JACKSON | STAFF firstname.lastname@example.org @SJackson_CJ
PROJECT PARTNERS DEVELOPER: Graycliff Capital Senior Housing GENERAL CONTRACTOR: Creative Builders FINANCING: First Tennessee Bank MANAGEMENT: Progressive Management Group
Graycliff Capital Partners, a Greenville real estate development and asset management firm, is developing two new assisted living facilities: Oakview in Powdersville and Fairview Park in Simpsonville. Fairview Park, located on 9.87 acres at 544 Harrison Bridge Road, has been under construction since 2014, and Graycliff expects completion in November 2015. Graycliff expects construction on Oakview, located at 100 Hood Road, to begin this month. The company also owns the 55,900-squarefoot Spring Park assisted living facility in Travelers Rest, which was completed in November 2014. “Having three Upstate facilities gives our operating team synergies to offer the highest standards of care to residents while putting facilities in the local suburbs close to the families of the residents,”
>> and a new crossing over the railroad will improve connectivity to the north side of the site. The plan preserves approximately 90 acres of open space and reserves more than eight acres for churches, community centers, amphitheaters, parks, playgrounds, greens and a piazza, ensuring that every home is within a two- or three-minute walk to a public space. “Stantec has been working diligently with feedback from community members and key stakeholders to establish a master plan that will serve the
said Paul Aiesi, principal of Graycliff Capital. “Families can rest easier knowing their loved ones are receiving the highest levels of care while still having local access to maximize their ability to spend time with them.” All three facilities are similar. Fairview Park will have one large 52,742-square-foot building with three residential assisted living wings and 48 units, and a controlled-access memory-care wing with 18 units and private common areas. Oakview Park will be situated on 9.85 acres and have a 58,163-square-foot main building with four resi-
entire community of Clemson interests,” said John Montgomery, vice president of real estate for Pacolet Milliken. Stantec will take additional feedback back to Pacolet Milliken, who will spend the next few months working on the master development plan with the help of the local municipalities. A copy of the plan, along with a graphic rendering, is located on the website PME-US76masterplan.com.
dent wings consisting of 66 units: 48 assisted living and 18 units of memory care. Amenities at each facility include three chef-prepared meals per day, laundry facility, activity rooms, beauty salon, transportation, 24-hour central monitoring and emergency call system, dining rooms, physical therapy room, sunroom/outdoor courtyards, daily housekeeping and individually controlled heating and air conditioning. Graycliff holds interest in 23 properties totaling $24 million of equity investment and $286 million in asset value with more than 300 investors.
square feet of commercial space can include medical offices, general offices, retail shops, restaurants, ﬂex/incubator space, hotels and theaters
10 | SQUARE FEET |
REAL ESTATE DEALS AND DEVELOPMENTS ACROSS THE REGION
McBee Station sells to Atlanta company for $44.7M ing partner at TriBridge. “This is TriBridge’s first acquisition in email@example.com Greenville during this cycle; we are @SJackson_CJ optimistic about the city’s growth potential and strong demographics.” TriBridge Residential, an AtlanTriBridge secured the deal in early 2015 ta-based multifamily investment and with a long-time institutional investment management company, announced it has partner, and TriBridge Equity Partners II, acquired McBee Station in downtown the company’s co-investment fund. In the Greenville. The property includes 197 Class past 12 months, the company has completA luxury apartment units. TriBridge Resied over $1.2 billion in total transactions, dential will manage the apartments. including over $650 million in new acquiThe property sold for $44,700,000, sitions. and is 98 percent occupied, said Kema Hodge, marketing manager of TriBridge Residential. The luxury apartments feature downtown views of Greenville, large floor plans with 9-foot ceilings, a resident game room, 24-hour fitness center, resort-style swimming pool, and monthly socials. TriBridge Residential plans to complete light upgrades to the apartments as well as improvements to the common area amenities. “This acquisition builds on our strategy of buying high-quality assets in irreplaceable locations,” said Steve Broome, manag-
SHERRY JACKSON | STAFF
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864.908.3062 • atlocke.com Reporting | Analysis | Forecasting
Commercial Real Estate
FIVE THINGS TO KNOW ABOUT COMMERCIAL REAL ESTATE LENDERS By Perry Quick, Commercial Real Estate Manager, Fifth Third Bank
< RATE VS. RELATIONSHIP. With interest rates at historic lows many commercial real estate lenders may be telling you “it’s all about the rate.” I prefer the old saying “you get what you pay for.” Does your lender understand and have experience serving your industry? Are they easy to do business with? Do they have the range of products and technology necessary to serve all your financial needs in an integrated way?
2. CONSULTING VS. SELLING.
3. EXPERT VS. ORDER TAKER.
4. RELATIONSHIP VS. LENDER.
5. BETTER VS. BIGGER.
How much time does your relationship manager spend identifying and solving your financial challenges? Is your relationship manager providing customized financial solutions to meet your needs? Don’t settle for one size fits all. Your relationship manager should spend time to understand your business and professional objectives. Loan proposals from multiple banks will fall within a narrow range as it relates to interest rate. Seek out a relationship manager who acts as an advisor and consultant rather than accepting the lowest rate.
Is your relationship manager curious? A high performing relationship manager should be an expert in his or her field which is demonstrated by the ability to ask the right questions. Relying on an order taker who fails to examine the risks will often result in a dreaded retrading of terms when your loan request is presented for approval. The expert will fully assess the risks and strengths of an opportunity and deliver what is promised. There is significant value to the surety of execution that an expert relationship manager delivers.
Has your relationship manager introduced you to multiple points of contact across multiple departments at the bank? Have senior leaders, including credit partners, been to your office or visited your real estate? High performing relationship managers invest significant time advocating your relationship deep into their financial institution. Gaining access to key leaders who have in-depth knowledge and an understanding of your business can be a priceless benefit of a successful banking relationship.
Many bigger banks are centrally managed and often times less flexible. Locating relationship managers at a distant, centralized location is a less expensive business model but not necessarily better for meeting your needs. Delivery of multiple financial solutions from a local trusted advisor who understands your business and the local market can be of significant value to your company.
For more insights on Commercial Real Estate financing, call our Greenville office to speak with Wade King at 864-558-2480 or Charlie Arndt at 864-558-2470.
Deposit and credit products provided by Fifth Third Bank. Member FDIC. Subject to credit review and approval. Equal Housing Lender.
12 | INNOVATE |
MOVERS, SHAKERS AND DISRUP TORS SHAPING OUR FUTURE
Think globally to remain competitive At any age, your education is incomplete without global awareness
Aaron Gordon has been getting the education of a lifetime over the last seven months, but his “classroom” is more than 1,200 miles from Clemson University’s campus. A junior majoring in civil engineering, Aaron has been overseeing efforts to provide clean water and sanitation to communities in Haiti’s Central Plateau as part of Clemson Engineers for Developing Countries. The experience has given him a chance to put his book knowledge into practice. Just as important, it has allowed him to work in a developing nation and see how his technical expertise can benefit global society.
Some of the fastest-growing markets are outside the United States. Multinational corporations will need to dispatch professionals to rising nations. So who will they send? B
the nation where they will be working. Probably the most obvious way to learn about the globe is to travel the globe, but that isn’t practical for everyone. The good news is that social networks and videoconferencing can bring the world to the classroom and allow students to experience foreign cultures with ease. The work that Clemson students do in Haiti again serves as a fine example. Students don’t have to live in Haiti or even travel to Haiti engage on projects for Haiti. As many as 90 students each semester work on projects from Clemson, and connect reguClemson graduate student Joshua Mitchell crouchlarly with Clemson students es next to a pipe while Bobby Wood stands on in Haiti through Skype. the steps as they work to attach a pipe for a pump house. Whether it’s studied abroad or in a classroom close to To read about Aaron Gordon’s home, global dimension experiences in Haiti, visit his blog at provides context to education. aginhaiti.blogspot.com. The engineering students who are working in Haiti are Learning about the world and all its learning not only how to become engiinterconnections helps students come neers, but why they should become to appreciate the global context of engineers. local, state and national issues. In few As part of their work, Clemson Engiplaces is that more important than in neers for Developing Countries installed South Carolina. the Central Plateau’s first chlorinated A growing number of multinationmunicipal water system in Cange, final corporations are making cars, tires, ishing in 2012. They have also installed airplanes and other products in the a “biodigester” that processes potentialstate. What happens in Germany, ly dangerous human waste, turning it France or Sweden, for example, could into fertilizer for banana trees and affect how professionals do their jobs methane gas that fuels stoves in a in South Carolina. communal kitchen. And here’s another good reason to Those are powerful achievements for think globally: Some of the fastest-growrecent graduates to carry into their new ing markets are outside the United careers. They are not only resume-buildStates. Multinational corporations will ers, but also motivators. need to dispatch engineers and other More than about finding a job, global professionals to rising nations, such as dimension instills a sense of global citChina and India, to help build everyizenship in students. Along with that thing from roads to power plants. comes a greater appreciation for diverSo who will they send? sity, human rights and the need to make It can be tough to uproot a mid-career sustainable decisions on a planet with professional with a spouse, a house and finite natural resources. a couple of kids in school. It can be even And that makes a better world for all. more difficult when the destination is a
Photo provided by Clemson University
By JENNIFER OGLE
Aaron’s work in Haiti captures a key component of our plan to redefine engineering education at Clemson. We call the component “global dimension,” and it will ultimately ensure that the pipeline from Clemson to the workforce remains chock full of high-quality talent. But students in any discipline – and at any age – ought to have some global awareness in their education. The world is becoming more interconnected. People, information and currency move over borders with unprecedented ease and speed. As a result, changes for better or worse are no longer felt in isolation. There are a lot of good reasons to become globally aware, but one is downright practical. It gives students, especially engineers, an advantage when it comes time to find a job.
developing country with customs and language unfamiliar to most Americans. But recent college graduates, who often have few attachments and a healthy sense of adventure, are often the perfect fit. That’s especially true when they already have some experience in
Jennifer Ogle is an associate professor of civil engineering at Clemson University and faculty advisor for the award-winning Clemson Engineers for Developing Countries.
THE TECHNICAL SIDE OF BUSINESS
| DIGITAL MAVEN | 13
Peering into Windows 10 5 questions to ask yourself before diving in to the new OS By LAURA HAIGHT, president, portfoliosc.com Windows 10 dropped last week and already there have been a reported 67 million installs. But should you be one of these early adopters? Ask yourself these questions first. 1: CAN I WAIT A WHILE? To start with, Microsoft has a horrible record on first releases. Historically, they are very buggy, so if you’re going to be one of the first to jump in, be sure you have both the time and temperament to deal with some problems and the downtime that comes with it. Most users and businesses should wait until the first service pack has been released before updating. 2: WHAT IF I’M BUYING NEW COMPUTERS AND I NEED THEM NOW? No worries: You can get a new computer installed with Windows 8.1. If you’re buying now, you’ll get a free upgrade to Windows 10 within 12 months. If you are going to be restoring a backup to your new computer, I advise getting the new device with the same version of Windows that you have on the old one. That will make the restore less buggy. Once all your old apps and info are restored on the new computer, go ahead and upgrade to W10. 3: AM I GOING TO BE ABLE TO UPGRADE? You have to be either on Windows 8.1 or Windows 7 SP1 to transition directly to Windows 10. Additionally, you’ll have to meet the higher-end hardware profiles – snappier processor, DirectX 9 graphics card and the like. That may mean that older PCs running Windows 7 will not cut the mustard. You will see a small Windows icon appear in your taskbar. To avoid the problems of many large releases with overwhelmed servers and insufficient bandwidth, this rollout is being managed in a very Apple-like way. Click on the Get Windows 10 icon and you can reserve your spot in line for the upgrade (Microsoft will notify you
when you’ve moved to the front of the queue), and check the compatibility of your hardware and software. This is the only way to get the upgrade. A phishing scam promises to give you immediate access to the upgrade via an attached “installer.” Opening the attachment will install a ransomware program that encrypts your files and holds them hostage until you pay to receive the encryption key. Microsoft will not email installer packages. If you get an email like this, delete it immediately. 4: AM I COMPATIBLE? A big part of your decision about jumping in with the first wave will probably be the compatibility of your applications and hardware. You can download an upgrade assistant at goo.gl/QfT5TA. With any major upgrade you should hope for the best and plan for the worst. First, it can take a long time. So pick a block of at least three or four hours when you will not need your computer, but can be available to check status messages, respond to questions and confirm changes. Second, before you start, make sure you have a complete, restorable backup. It’s Windows, so something may go wrong in downloading, upgrading or activating. Here’s a good runthrough of possible problems and how to get past them (with screenshots): goo.gl/H0p0dR. 5: IS IT ALL WORTH IT? That depends on you. If you hated Windows 8, Windows 10 may be just what you’ve been waiting for. There’s a lot of love in the tech world for this release. For one thing, you’ll get the beloved and much-missed Start Menu back. You’ll have the ability to create virtual desktops running different app sets – useful for multitaskers and client service agencies. You’ll have Cortana, the Windows Phone assistant, which is moving onto your desktop. And there’s a new browser – Edge – edging out Internet Explorer (RIP). Edge, however, is due for some functionality upgrades right out of the box.
You might want to stay with Firefox or Chrome until Microsoft starts to beef up the Edge browser.
If you hated Windows 8, Windows 10 may be just what you’ve been waiting for. There’s a lot of love in the tech world for this release. The Windows Hello feature appears to be a cool-tech winner, but I say “appears” because most of us will likely not be able to use it for a while. Hello enables you login to your PC by facial recognition if you have an Intel Real-
Sense 3D camera with an infrared depth sensor. That’s so it can see your face in three dimensions and know not only that it looks like you but that you are actually there (not someone holding up a photo of you). For now, those cameras are not widely available. If you really want that feature, you can find a list of laptops and webcams at goo.gl/R40pvz. For the vast majority of us – and especially businesses with mission-critical operations on your PCs – I still say wait for the first service pack. But W10 does seem to have the potential to be the upgrade that can finally replace XP in our hearts and minds.
Laura Haight is the president of Portfolio, a communications company that helps small business make the most of the fusion of emerging technology and communication.
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14 | PROFESSIONAL |
STRATEGIES FOR HONING YOUR PROFESSIONAL SKILLS
You don’t know what you don’t know Don’t assume you have to give away a piece of your business to attract a great employee 3: They want respect from the other employees.
By ROGER BROOKS, partner, NFP Insurance Solutions
4: They want more involvement in decision-making.
How can you recruit, retain and reward outstanding employees without giving away stock? Many times a key executive you are recruiting or who has performed very well for you wants to be a partner. They want ownership, or at least they think they do. How many owners have thought to ask the question: Why? You may think the answer is obvious – but you are thinking with your brain, with your experiences and motivations. The obvious answer to you may be totally different for them. Some possibilities might include: 1: They want more money (the most commonly assumed answer) 2: They want recognition for all the blood, sweat and tears they put into the business.
Does any of this sound familiar? Has this happened to you not once, twice, but several times? You are either so depressed by now you don’t want to read any more, you really don’t care or you have ﬁgured it out and have already solved the issue. Here’s my three-step solution: 1: Have you determined if there’s a key person you need to recruit, retain or reward?
5: Their spouse has been telling them for years they deserve more. 6: They want the title or a bigger office. If you want to know what they want, ask them the question directly. Most owners don’t. The answer to that may be fear. So what are you, the business owner, afraid of? 1: Giving up control.
Look at your motivation. Are they driving profits? Do they have skills that would be very difficult to replace? Are they a leader? Or have they just been there a long time? Are they a “good guy”?
2: Giving up control. 3: Giving up control.
2: Has the employee approached you? You need to determine their motivation.
4: Not usually giving your person more money (if they really deserve it). So what does the average entrepreneur owner do? Choose one of the following missed opportunities: 1: They don’t hire the dynamo who could triple the bottom line.
Ask questions. Why do they want a piece of the pie? Do they truly understand the risks of being an owner? Do they have the capital or credit to buy in? Do they deserve something more? 3: Determine the best course of action.
ADD A LITTLE BRICK AND MORTAR
Can you give them a new title or bigger office? Will a bonus or raise satisfy them? Would “phantom stock” accomplish the same goal? Are you truly willing to give up some control? Then perhaps a cash or installment buy-out is the solution. If it is, make sure you have a wellthought-out, funded buy-sell agreement in place ahead of time. It could save a lot of money, time and agony down the road.
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2: They tell the executive “you aren’t quite ready yet” but give them no clear, measurable performance targets for getting there. 3: They lose that key person to a competitor. Profits shrink, and it costs cash and your time to replace them for someone who turns out to be not as good (but for whom you paid more). 4: You give them a piece of the pie, but no authority to do anything. They get frustrated and leave. You don’t get it. You gave them what they wanted – or did you?
Or what if there was a way to give a benefit to one or more people without ERISA discrimination rules? Make it like “golden handcuffs” so if they get approached by another company they would really have to think twice because the benefit might not be vested. Make it so the benefit is tax-deductible when paid out. Make it so that you could even recoup the cost of the benefit. Maybe there is a better way than giving up equity. So how do you recruit, retain and reward key people? Ask questions. Consider options. And take action when called for.
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16 | WHO'S WHO: ONES TO WATCH |
WHAT YOU WANT TO KNOW ABOUT PEOPLE YOU NEED TO KNOW
Ryan Heafy CEO, iMAGINEXT Solutions; partner, Switch Image Concepts
Ryan Heafy grew up in Connecticut and planned for a career in aerospace manufacturing. But in the eight years since he finished his engineering degree, his career path has moved him in unexpected directions, and he’s excited to be working in Greenville as a “serial entrepreneur,” consulting with businesses, school districts and organizations on topics such as workforce development, science education and supply chain management. “I never thought I’d be doing what I’m doing today,” he said, but he’s passionate about his new ventures, and has big plans for launching new entities in the coming year. “I’m having the most fun of my career. I can create my own destiny. I like to find innovative ways to make things happen.” Describe what you do at iMAGINEXT and Switch. They are both consulting companies, so I’m doing consulting and programs focused on supply chain and quality systems. I also do programming and public speaking on workforce development and STEAM [science, technology, engineering, arts and math], working with school districts. How did you end up in this role after starting out in mechanical engineering? I started out at a Fortune 500 company [Sikorsky Aircraft], moved to a small business, and then to nonprofit, so I’ve run the spectrum. I had joined ADEX Machining Technologies, and one of our biggest challenges was finding the right skill positions at a tech-forward company. So I got involved in a committee exploring how to address it, and I launched the idea of a large event in Greenville centered around science, technology, engineering and math. I said, “Let’s do a festival on Main Street,” and everyone clapped. The next thing I know, I’m in charge of it. Did the event accomplish what you hoped it would? iMAGINE Upstate was a weeklong event that culminated April 4, 2015. We had 21,000 people participate in our activities. This program from concept to implementation was 12 months – all privately funded. Our industries invested in our students’ ONES TO WATCH: The judges could only choose a handful of winners from the more than 130 nominees for Who’s Who in 2015. Over the next few months, UBJ will introduce you to a dozen more whose work is worth keeping an eye on.
futures and allowed us to pull in that many students and families to a festival focused on learning. What brought you to the Upstate? I started out with Sikorsky Aircraft, a large aerospace manufacturer. They do helicopters, and I was a manufacturing engineer supporting machine components for the Black Hawk helicopter. I got the opportunity to travel around the U.S. and Europe to build a new supply chain, and I got to see where the growth is. Then I got tapped by a company here in Greenville [ADEX] to help develop the company into an aerospace manufacturing facility. You had traveled the country – what drew you to South Carolina? The Southeast was primed for growth. I saw a huge opportunity to come down here and join the community and grow manufacturing. Of all the places I had been, Greenville was one of my favorites. There is a very strong young professional community, and the cost of living is a game-changer. It was cost-efficient for me to come here, and Greenville is an amazing place socially. There were no barriers to entry here across the board. Do you ﬁnd your days are a lot different now that you are an entrepreneur instead of an engineer? I’m glad I saw those larger businesses and how they operate, but being able to plan my day now, and do whatever I want, is exciting to me. I would rather work 16 hours a day on something I like to do than 10 hours a day on something I don’t like. It works for me because I am someone who will step up and get things off the ground. Photo by Jim Pitt Harris
LEIGH SAVAGE | CONTRIBUTOR
POINTS OF INTEREST: Age: 30 Hometown: Cheshire, Conn. Title: CEO, iMAGINEXT Solutions; partner, Switch Image Concepts Education: B.S., mechanical engineering, University of Connecticut; MBA, Quinnipiac University Hobbies: Running, traveling Inﬂuential reading: “I wish I had more time to read books. Inc. magazine is my go-to.” Social media: “I rely on Twitter for business news.”
What are your goals for iMAGINEXT, Switch or other new pursuits? How do we create platforms and tools to integrate better, and to bridge the gap between industries, academic institutions, students and the community? Currently, not everyone collaborates across those boundaries very well. So how do we create those tools to drive economic development and workforce development in South Carolina? To grow effectively in South Carolina, we need to find the resources to help us be more competitive than the surrounding communities.
“I said, ‘Let’s do a festival on Main Street,’ and everyone clapped. The next thing I know, I’m in charge of it.” Ryan Heafy Is there something that has surprised you as your career has developed? Networking is the most important thing. I graduated college with a 2.3 because I spent more time networking. I think people can find opportunities with or without a degree, and there is a lot more opportunity out there if people take advantage of networking and getting involved. Have you found the Greenville business community open to young entrepreneurs? I have a passion for facilitating collaboration, especially across generations. As we prepare the next generation of leaders, it’s going to be more important that our community works together – not just industry and academic, but generations working collaboratively together. We’re here, and we’re ready to step up and be challenged.
Entrepreneurs Wanted! Serrus Capital Partners is pleased to announce its fifth class of Successful Entrepreneurship. The free series will run Wednesday nights September 9th - November 18th, 2015. As with past classes, Serrus welcomes entrepreneurial-minded individuals to come together to learn from some of the Upstateâ&#x20AC;&#x2122;s finest business leaders, including:
Classes will be held in the auditorium at CU-ICAR from 6pm - 8pm each week. Space is limited and free garage parking is available. An application for the series can be found at www.successful-entrepreneurship.com Questions? Contact Tricia Smith at firstname.lastname@example.org SPECIAL THANKS TO
18 | THE TAKEAWAY |
NOTES FROM THE BEST TALKS YOU MISSED
Women are leaving more than $1M on the table To get what you want, you’ve got to ask for it first, says author Sara Laschever By MARION MANN,
Marketing director, Greenville Chamber
Sara Laschever is an author, editor and cultural critic who has spent her career investigating the obstacles, detours and special circumstances that shape women’s lives and careers. She has written extensively about women in academia, business, arts and sciences. Her work has been published by many publications and she is the co-author of two groundbreaking books, “Women Don’t Ask: The High Cost of Avoiding Negotiation and Positive Strategies for Change” and “Ask for It! How Women Can Use the Power of Negotiation to Get What They Really Want.” Laschever shared some staggering statistics regarding women’s average pay: • White women earn 76 percent of what white men earn • African-American women earn 64 percent of what white men earn • Latino women earn 55 percent of what white men earn Photos provided
The differences are even greater for more educated professionals as higher salaries create larger gaps. Women who do consistently negotiate their salary earn at least $1 million more over the course of their careers than those who don’t. Why not ask? Women simply don’t like to ask. They often believe that if they work hard, it will be noticed and compensated – or that they’ll be promoted when the boss thinks they’re ready. Learn to ask. Laschever encouraged women to learn to start by assuming that everything is negotiable. There’s more than money on the table, including office space, work schedule, retirement contributions, better projects/accounts, a mentor, paid time off, tuition reimbursement and more. Decide what you want and do the research to back up your requests. Think about short- and long-term intangibles (respect, rewarding work, etc.) and specifics (promotion, resources, etc.). Then see what people with your qualifications are earning as well as what opportunities they’re being offered, at your organization and others. Make sure you research and have a good understanding of what your organization and supervisor are dealing with, includ- >>
WHAT: The Greenville Chamber’s Women at Work Workshop “Ask for It: The Power of Negotiation” with Sara Laschever WHEN: July 21, 2015 WHERE: Hilton Greenville WHO WAS THERE: 200+ women professionals
“It’s amazing how much you can get if you quietly, clearly, and authoritatively demand it.” Meryl Streep
white women earn
of what white men earn african-american women earn
of what white men earn hispanic women earn
of what white men earn >>
NOTES FROM THE BEST TALKS YOU MISSED
ing how and when raise decisions are made, when budgets are developed, and how. Set a high target. Women typically ask for and get an average of 30 percent less than men. Your target should be ambitious, better than your bottom line, realistic, and something you’d be thrilled to get. Know your BATNA (best alternative to a negotiated agreement). Know what
you’ll do if you aren’t able to get what you want. The strongest BATNA is the willingness to walk away. This goes both ways, so consider the other side’s alternative as well. Choose your tactics: Competitive bargaining is generally position-based and kind of a tug of war between parties, a distributive negotiation. Tactics include anchoring on what you want, strategic offers and counteroffers, resisting concessions and bluffing. Collaborative bargaining involves problem-solving and integrative negotiation involving multiple issues. The better type of bargaining, these tactics include talking and listening to find creative solutions and compatible interests to get to a mutually beneficial agreement.
| THE TAKEAWAY | 19
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The workshop included bargaining exercises, from which many different solutions arose. Many eyes were opened to what women may be missing out on by not asking and not negotiating. Laschever left us with the inspiration and confidence to ask for it, along with this quote: “It’s amazing how much you can get if you quietly, clearly, and authoritatively demand it.” - Meryl Streep
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20 | THE FINE PRINT |
BUSINESS BRIEFS YOU CAN’ T MISS
Pure Barre expanding internationally Spartanburg-based Pure Barre fitness franchise is scheduled to open a location in Toronto, Canada. The company received an investment from Catterton private equity firm in May that was to be used for expansion across the U.S. and internationally. The company said the Toronto studio is expected to open late 2015 or early 2016. “Pure Barre’s expansion into Canada is an incredible milestone and we’re looking forward to making our unique technique and community an international way of life,” Sloan Evans, CEO of Pure Barre, said in a release. “We have a fantastic team of studio owners on board that we’re confident will translate our experience in Toronto with great success.” Pure Barre opened its 300th studio in April.
Better Business Bureau seek nominees for awards ceremony Better Business Bureau of the Upstate is seeking nominees and applicants for the annual Business of Integrity Awards. The awards recognize companies that display an outstanding level of ethics and integrity in all business dealings. All for-profit businesses in the Upstate that are in good standing with BBB are eligible. Membership with BBB is not required. All companies that apply must pay a $100 application fee, which includes two tickets to the gala on Nov. 12. To nominate a business or apply, visit go.bbb.org/1cOnEK5. The nomination deadline is Aug. 21, and the application deadline is Sept. 18.
Pacolet Milliken sells portion of Southeast portfolio Pacolet Milliken Enterprises, Inc. sold of a portion of its Southeast Retail Portfolio, consisting of five Harris Teeters and three Publix retail centers, for $125 million to Echo Realty. The sold Harris Teeters are located in Virginia and North Carolina. The Publix locations are in Georgia and Florida. The transaction, which was brokered by Berkeley Capital Advisors, is part of an overall portfolio repositioning for Pacolet Milliken that includes the sale of approximately $280 million in real estate assets in the past 90 days, including other transactions in Orlando, Manhattan, Atlanta and South Carolina. “Pacolet Milliken will continue to build its property portfolio, one that is significant in scale and one that positions us for compelling investment opportunities in our future,” Richard Webel, president of Pacolet Milliken, said in a release. “We anticipate substantial growth in both of our Real Estate and Energy & Infrastructure divisions, over the next five years.”
South Carolina business filings now available online South Carolina business filings through the Secretary of State’s Office are now available online. The online service provides a digital method for companies and citizens to request, pay, and download business filing documents as well as certificates of
Mitigating Risks and Managing Solutions Randy Moody is a lawyer who represents companies, entrepreneurs, executives, and medical professionals who present complex legal challenges. He has successfully argued cases to the Supreme Court advancing the law in several areas including: competition, restrictive covenants, business conspiracy, progressive government practices and business disputes. Life is difficult, complex and fraught with problems and Randy is uniquely qualified to work with clients in constructing proactive prevention strategies to avoid litigation. He has been a coach, a professor, and serves in the community in various positions. Randy and the lawyers at Roe Cassidy Coates & Price, P.A. help clients assess risks and find solutions. D. Randle (“Randy”) Moody II
General Litigation Business Disputes Employment Trade Secrets/ Competition Law LLR Professional Licensing
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8/4/15 5:14 PM
BUSINESS BRIEFS YOU CAN'T MISS
| THE FINE PRINT | 21
existence/authorization online. “This service will expedite the process of requesting and receiving filed business documents, and it allows my office to continue to meet the goals I have set to make conducting business…easier for the people of South Carolina through online services,” Secretary of State Mark Hammond said in a release. More than 20,000 document and certificate requests are estimated to be handled by the new online service annually. Hammond anticipates requests will be completed in 24-48 hours. The web-based application was built and is maintained at no cost to taxpayers through a partnership between the S.C. Secretary of State and South Carolina Interactive, the organization said. To use or view the application, visit the Secretary of State’s website at bit.ly/ business-filings.
SCRA completes $1.3M renewable fuel project for BMW SCRA completed its landfill gas-to-hydrogen project at the BMW Manufacturing Company’s Spartanburg facility. The U.S. Department of Energy (DOE)-supported project explored the economic and technical feasibility of converting landfill gas into hydrogen of sufficient purity to power fuel cell vehicles. BMW’s facility currently operates a fleet of more than 350 pieces of material handling equipment across the 5.6 million square foot production facility, all powered by hydrogen fuel cells. SCRA and the DOE conceived the project based on the department’s interest in examining bio-gas sources that could be used to generate renewable hydrogen, and BMW’s interest in exploring whether landfill gas-sourced hydrogen could provide the company an on-site hydrogen production capability. “We are delighted to complete this project and identify new energy sources that can provide value to the hydrogen industry,” SCRA CEO Bill Mahoney said in a release. Gas Technology Institute and Ameresco, Inc. provided technical support. DOE provided both technical support and half of the funding for the $1.3 million project. BMW, SCRA, the Blue Moon Foundation, Urban Renewable Hydrogen and the Columbia Fuel Cell Collaborative provided additional funding.
Integral Solutions Group merges with Charleston IT company Greenville-based Integral Solutions Group and Radiate Technologies have merged their IT solutions businesses. The two companies have a large portion of customers in the legal, health care and professional services fields. Services include IT services, cloud services, data backup and recovery, monitoring, network security and virtualization. Radiate Technologies will become part of Integral Solutions Group, but will maintain its presence in the Charleston area.
Stay in the know. Upstate Business Journal
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22 | ON THE MOVE |
PLAY-BY-PLAY OF UPSTATE CAREERS
Stacey D. Mills
Tracy D. Lamb
Named interim executive director of the University of South Carolina Upstate Greenville campus. Mills will manage and coordinate academic operations. He previously served as the director of student services and as the assistant director of student life.
Named director of sales for The Cliffs at Lake Keowee. Wilson has more than 25 years of experience in the planned community and golf real estate industry. He most recently served as director of sales and marketing for Tennessee National Golf Club, where he created all sales processes for the community.
Named director of academic affairs at Greenville Technical College. Roberson will lead the college’s libraries and computer labs. She previously served as library director at Tri-County Technical College and has experience in libraries at the University of Central Oklahoma and Oklahoma State University.
Named executive vice president and assistant to the chairman and CEO at American Service Inc. Lamb’s primary functions include public and political relations and client relations. She also teaches online for Clemson University and was appointed to the Clemson Board of Visitors.
Named senior vice president of institutional ﬁxed income at FinTrust Investment Advisors. Watson previously served as a managing director at both Morgan Keegan and Stern Agee. He is involved with International Missions/ SIFAT and Fellowship of Christian Athletes.
GIVE | GET | GROW
Each month, UBJ presents an opportunity for the business community to step up, get engaged and start mentoring. We hope our readers will spend some time over the weekend thinking about how they can be ready to jump in next week with Mentor Monday.
COMMUNICATIONS PrintTek was ranked No. 2 on the list of Fastest Growing Distributors in PS Magazine’s Top Distributor Issue, published by the Print Services and Distribution Association.
COMMUNITY The Greenville Revitalization Corporation hired Libby Norris for a communications internship. Norris is a senior at Clemson University, where she is working towards a bachelor’s degree in communication studies.
OPPORTUNITY: Apply to become either a mentee or mentor in the Greenville Chamber’s mentorship program for business professionals. ORGANIZATION: Greenville Chamber COMMITMENT: Nine months. IDEAL FOR: Young business professionals seeking mentorship and feedback from experienced businesspeople, as well as business owners and professional experts with a desire to guide and foster the next generation of business professionals.
degrees in business or related ﬁelds, plunging headstrong and determined into the business world, lacking the ﬁrsthand personal experience to face the fray ahead of them. The advice and guidance from a seasoned business professional is invaluable. The opportunity for young professionals to gain insight into the business world and receive feedback while building relationships is not something to pass up.
WHAT IT’S LIKE: Meeting with and discussing business goals and strategies over a nine-month period with a matched mentor or mentee.
IN THEIR OWN WORDS: “We want to be a resource for business success for our small business community, and this is one way we could do that,” said John Kimbrell, executive vice president of the Greenville Chamber.
WHY YOU’RE NEEDED: Nothing beats experience, and the business world is no exception. Many young professionals are graduating with
CONTACT: John Kimbrell, executive vice president, Greenville Chamber, email@example.com
LEARN MORE: greenvillechamber.org
Dillard-Jones Builders promoted three employees. Richie Martin was promoted to vice president of design and construction. Martin joined the company in 2011 after serving as a senior manager for Allora LLC and Donald A. Gardner Architects. Jessica Smith serves as director of business development for the Lake Keowee and Asheville offices. Smith started with the company in 2008 and has worked in various positions from office manager to sales. Jonah Murphy was promoted to project manager. Murphy started at the company in 2014 and has over five years of experience in luxury homebuilding.
FINANCE Transamerica Financial Advisors named Richard Muncaster as a Top 10 Advisor with Organic Growth. Muncaster is founder and principal of Muncaster Financial Services. Bank of America named Stacy Brandon as Greenville market president. Brandon will be the bank’s leader
Krista Bourne Named Region President for Verizon. Bourne will lead the Carolinas and Tennessee region, overseeing more than 10,000 employees, 121 corporate retail stores and seven customer care call centers. Bourne, a 15-year veteran of the wireless business, replaces Jerry Fountain, who recently retired after 30 years in the business. in the Greenville market. In addition to her responsibilities as market president, she is a senior client manager in global commercial banking. Greenwood Capital Associates LLC promoted Brian L. Disher to director of wealth management and hired Michael L. Allison as institutional sales manager. Disher joined the Firm in 2010 as the vice president of wealth management, private client advisor. Allison will develop relationships with regional and national financial advisers. He previously served as wealth management financial advisor with Park Sterling.
PLAY-BY-PLAY OF UPSTATE CAREERS
Administrative assistant Beth Straitiff added client support responsibilities to the tax and advisory services team at Graydon Thompson LLC. Straitiff has almost 10 years of experience in public accounting, providing office administration, small business services and tax support.
HR Phillips Staffing hired Audrey Goodjoin as a senior recruiter. Goodjoin has more than 15 years of experience in the recruiting and health care industries. She will focus on identifying professional talent to support light industrial, logistics, distribution, health care and engineering roles across the Southeast.
| ON THE MOVE | 23
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Haynsworth Sinkler Boyd P.A. has hired Lana H. Sims IV as an associate. Typically achieved with a Sims focuses his practice on commercial Lockup,a go home h Typically achieved with a Lockup, go home generator that provides real estate and financial transactions, and wait for the s generator that provides and wait for the as well as real estate and commercial power to a limited number power to return. mb e power to a limited number power to return. litigation. He previously practiced with of circuits. • No revenue of circuits. • No revenue an AmLaw 200 firm in Columbia. generation • Allows you to save data generation a • Allows you to save data (864)23 • Profitability at risk and shutdown computers MANUFACTURING (864)2 • Profitability at risk s and shutdown computers • Missed customer safely PO Aunt Fannie’s Inc. named Mark • Missed customer ORDERLY safely POBOX BO deadlines ORDERLY • No revenue Haas to the board of advisors. Haas NO STANDBY Greenv deadlines • No revenue NO STANDBY Green SHUTDOWN • Security Risk • Potential profits loss has served as director of operations at SHUTDOWN • Security Risk • Potential profits loss POWER POWER Kashi, general manager at Hain-Ce• Checkout remaining • Checkout remaining lestial and operations director at customers customers Annie’s. He is currently as managing Using a generator partner at The Helmsman Group. Using a generator Business operations Business operations that provides power Sanitized Inc. promoted Darrell that provides power continue as if there was w a s continue as if there was to essential circuits Burnette to sales manager North to essential circuits no outage no outage so your business America. He will focus on textiles. so your business • Maintain revenue stream ea m • Maintain revenue stream can stay open. can stay open. MARKETING/PR • Profits are protected • Profits are protected • Business can stay • Business can stay • Gain new customers Infinity Marketing named Jeanne • Gain new customers open open • Become known as a Morrison and Shannon Rogers as LIMITED FULL • Become known as a • Generate revenue LIMITED FULL • Generate revenue interns. Morrison serves as a social reliable business in the e reliable business in the • Profits are protected OPERATIONS OPERATION media assistant. She previously served • Profits are protected OPERATIONS community OPERATION community • Loses are reduced as a communications intern for Cancer • Loses are reduced Survivors Park Alliance. Rogers serves a marketing assistant. She previously worked at the Columbia Chamber of Commerce, first as an events intern and then as a marketing and communications coordinator.
SERVICES The Tennant Company hired Duane Bellamy as floor coating specialist. Bellamy will be responsible for selling floor-coating products to aviation, food and beverage companies, manufacturers, schools and hospitals throughout South Carolina, North Carolina and Georgia. He was previously area manager for Alpha Omega Construction. CONTRIBUTE: New hires, promotions & award winners may be featured in On the Move. Send information and photos to onthemove@upstatebusiness journal.com.
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24 | NEW TO THE STREET |
THE FRESHEST FACES ON THE BUSINESS LANDSCAPE
SETTING UP A BUSINESS DINNER? THINK…
Open for business Michaels recently opened at 621 Fairview Road, Simpsonville. Hours are MondaySaturday, 9 a.m.-9 p.m., Sunday, 10 a.m.-7 p.m. For more information, visit michaels.com or call 864-881-4877. Photos provided
AUGUST 20-30 These local restaurateurs team up to offer you the chance to experience some of the area’s best cuisine at an appetizing price!
Check out Upstate Foodie Fest 2015 on FACEBOOK and enter to win a $50 gift card to one of these fine restaurants!
Be sure to check the for participating restaurants, menus, and more!
CONTRIBUTE: Know of a business opening soon? Email information to firstname.lastname@example.org.
INFORMATION YOU WANT TO KNOW
| #TRENDING | 25
OVERHEARD @ THE WATERCOOLER
RE: BRIGHT IDEAS
The top 5 stories from last week’s issue ranked by shareability score
Distilled commentary from UBJ readers
>> Jim Sharpe – Realtor Downtown Greenville continues to enjoy a local, regional and national buzz as a great place to work, live and play >> Keith Boling Good news for Greenville......again
RE: THE WEST END’S NEW BEGINNING >>@jerrymsalley This time next year, what will the West End look like? @SJackson_CJ has her eye on the telescope.
Beginning tonight’s session of @founding with @UpstateBiz, @swampangels, @PremoVentures >>@ProformaGuy @thinkhammer @founding @UpstateBiz @ swampangels @PremoVentures looks like you were able to keep the riff raff out... #yeahTHATgreenville >>@ssimmons830
2. The West End’s new beginning
>> 196 3. Scouting Nashville: The Pinewood Social Club
RE: WHERE’S THE PARKING ON THE WEST END?
>> Neil Burke Americans are lazy. They perceive a parking problem when they cannot view their destination from a parking spot. Cities have wasted millions of dollars in this country building parking infrastructure when they should be focused on the aesthetics that would entice somebody to park further away and explore the city. (Preach)
5. M. Judson opens doors to book lovers
RE: CLEMSON ALUMNI PLEDGE $1.7M FOR ENTREPRENEURS >> Leighton Cubbage upstatebusinessjournal.com Wonderful news !!!!!!
West Side Story JULY 31, 2015
Got something to offer? We’re looking for expert guest bloggers from all industries to contribute to the UBJ Exchange. Send posts or blog ideas to email@example.com. Check out the new Final Edit, a weekly blog post from our editors that reviews our week’s work in both UBJ and the Greenville Journal.
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| VOL. 4 ISSUE 31
By 2016, we’ll be looking at a whole new West End
>>@BenDavidJ If you want to park on the West End, you’ll probably have to shell out some cash.
WEIGH IN @ THE UBJ EXCHANGE
4. Spartanburg tech startup Resiliency Technologies takes aim at mental illness
>> Justin Curtis Saying we need more parking is like saying we need more traffic lanes. Neither provide value for the urban center of gvl.
1. Downtown Greenville is on a roll – again
>> @Colleen_Deas The face of Greenville is always changing! #yeahTHATgreenville #downtowngvl
>> Edie Parrott And where will people park when apartments replace Pendleton Street Baptist and its parking lot? Parking is bad now, but just wait until we lose those 200 + parking spaces!
For when @BenDavidJ gets hungry at @ UpstateBiz
Crooks Photo by William
>> @wmorin .@GreenvilleDrive should do this too @ MillVillageFarm MT Fenway Farms: Boston Red Sox Rooftop Garden. http://nbcnews.to/1Il3eSh @UpstateBiz
RE: DOWNTOWN GREENVILLE IS ON A ROLL – AGAIN
WATCH & SEE DIGITAL FLIPBOOK ARCHIVE >> The layout of print meets the convenience of the Web: flip through the digital edition of any of our print issues at upstatebusinessjournal. com/past-issues.
26 | SOCIAL SNAPSHOT |
INSIDE THE UPSTATE’S NETWORKING AND SOCIAL SCENE
LEMONADE STAND DEMO DAY e-Merge @ the Garage had its ﬁnal demo day in July to showcase results from the LemonADE Stand, a program implemented by Clemson University’s bio-engineering staff, focusing on the design of a product or service, as well as a startup business program geared for high school students.
CONTRIBUTE: Got high-resolution photos of your networking or social events? Send photos and information for consideration to firstname.lastname@example.org.
June 26, 2015 OURNAL.COM • Friday,
FOR HOME DELIVERY CALL 864.679.1200 AT READ ONLINE GREENVILLE M JOURNAL.CO
• Vol.17, No.26
GOOD POSIFIELD TION
COUNTER E H T D IN BEH in aftermath of Upstate unite Page 8 South Carolina, h shootings Charleston churc
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PLUS AT CLOSING
any branch to Get an incredible u.com or visit to join. at www.greenvillefc school in Greenville County Apply onlinecharter works, worships or attends allows anyone who lives,
is $5,000. A 36-month amount for this offer factors. Minimum loan not eligible for gift card. credit history and underwritingthe credit union, loans below $5000 are NCUA. with depending on individual All rights reserved. Member term amount may vary finance your vehicle loan Federal Credit Union. term. Your loan rate and $50 gift card when you 2015. ©2015, Greenville borrowed. **Receive a is based on a 36-month April 1 through June 30, *Annual Percentage Rate have monthly payments of $28.64 per thousand Union. Offer good from would Greenville Federal Credit loan with 1.99% APR current loans held by +Rate floor is 1.74%, offer excludes
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ANIES P M O C L A LOC
2015 | VOL. 4
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AUGUST 2 015 AROLIN A.COM
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i t y m u n c o m l s r n a j o u o n at i l i c p u b
WHERE DO I GO?
HOW DO I GO?
Minority Business Summit
BMW Zentrum 1400 Highway 101 S, Greer
More info: greerchamber.com
High Performance Leadership Series Topic: Effective Communication
Commerce Club 55 Beattie Place, 17th Floor, Greenville 7:30 a.m.-11 a.m.
Upstate SC Alliance Mid-Year Meeting Speaker: James Clements, president of Clemson University
Crowne Plaza 851 Congaree Road, Greenville 3:30-5 p.m.
Cost: Free Register: bit.ly/upstate-august2015
Beer and Napkins Event: The Cake and Whiskey, Greenville Story
Human Technologies, Inc. 105 North Spring St., Suite 200, Greenville 6:30-9 p.m.
Cost: $15 Register: bit.ly/beer-aug2015
Iron Yard Ventures 2015 Demo Day Presentations from nine digital health and wellness tech startups
Indigo Hall 190 Ezell St., Spartanburg, 5-7:30 p.m.
Cost: Free Register: bit.ly/iron-aug2015
Investment Club Participate in a “Fantasy Stock Market”
Commerce Club 55 Beattie Place, 17th Floor, Greenville 5:30 p.m.
Greenville Chamber Golf Tournament
Chanticleer Golf Course and Greenville Country Club
More info: bit.ly/golf-aug2015
| PLANNER | 27
INSIDE THE UPSTATE’S NETWORKING AND SOCIAL SCENE
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IN THIS WEEK’S ISSUE OF UBJ? WANT A COPY FOR YOUR LOBBY?
SEPT. 18: SMALL BUSINESS Dreaming big, starting small.
Mark B. Johnston firstname.lastname@example.org
Jerry Salley email@example.com
Ashley Boncimino, Sherry Jackson, Benjamin Jeffers, Cindy Landrum, April A. Morris
EDITORIAL INTERNS Andrew Ream, Kayla Wyles
MARKETING & ADVERTISING SALES REPRESENTATIVES Nicole Greer, Kristi Jennings, Donna Johnston, Annie Langston, Lindsay Oehman, Emily Yepes
DIGITAL TEAM Emily Price, Danielle Car
1997 Jackson Dawson launches motorsports Division 1993
1990 Jackson Dawson acquires therapon marketing Group and moves to Piedmont office Center on Villa.
with a majority of them utilizing the general aviation airport as a “corporate gateway to the city.” In 1997, Jackson and his son, Darrell, launched Jackson Motorsports Group. The new division was designed to sell race tires and go to racetracks to sell and mount the tires. Darrell Jackson now serves as president of the motorsports group and Larry Jackson has two other children and a son-in-law who work there. Jackson said all his children started at the bottom and “earned their way up.” Jackson kept the Jackson-Dawson branches in Detroit and others in Los Angeles and New York until he sold his portion of that partnership in 2009 as part of his estate planning. The company now operates a small office in Charlotte, but its main headquarters are in Greenville in a large office space off Woodruff Road, complete with a vision gallery that displays local artwork and an auditorium Jackson makes available for non-profit use. The Motorsports Group is housed in an additional 26,000 square feet building just down the street, and the agency is currently looking for another 20,000 square feet. Jackson said JMG has expanded into other verticals such as financial, healthcare, manufacturing and pro-bono work, but still has a strong focus on the auto industry and transportation. It’s
Chairman larry Jackson, Jackson marketing Group. Photos by Greg Beckner / Staff
Jackson Marketing Group celebrates 25 years By sherry Jackson | staff | firstname.lastname@example.org
Solve. Serve. Grow. Those three words summarize Jackson Marketing Group’s guiding principles, and according to owner Larry Jackson, form the motivation that has kept the firm thriving for the past 25 years.
Jackson graduated from Bob Jones University with a degree in video and film production and started his 41-year career in the communications industry with the U.S. Army’s Public Information Office. He served during
Vietnam, where he said he was “luckily” stationed in the middle of Texas at Fort Hood. He left the service and went to work in public affairs and motorsports at Ford Motor Company in Detroit. After a stint at Bell and Howell, where he was responsible for managing Ford’s dealer marketing and training, the entrepreneurial bug hit and he co-founded Jackson-Dawson Marketing Communications, a company specializing in dealer training and product launches for the auto industry in 1980. In 1987, Jackson wanted to move back south and thought Greenville would be a good fit. An avid pilot, he
learned of an opportunity to purchase Cornerstone Aviation, a fixed base operation (FBO) that served as a service station for the Greenville Downtown Airport, providing fuel, maintenance and storage. In fact, when he started the Greenville office of what is now Jackson Marketing Group (JMG) in 1988, the offices were housed on the second floor in an airport hangar. “Clients would get distracted by the airplanes in the hangars and we’d have to corral them to get back upstairs to the meeting,” Jackson said. Jackson sold the FBO in 1993, but says it was a great way to get to know Greenville’s fathers and leaders
2003 motorsports Division acquires an additional 26,000 sq. ft. of warehouse space
1998 1998 Jackson Dawson moves to task industrial Court
also one of the few marketing companies in South Carolina to handle all aspects of a project in-house, with four suites handling video production, copywriting, media and research and web design. Clients include heavyweights such as BMW, Bob Jones University, the Peace Center, Michelin and Sage Automotive. Recent projects have included an interactive mobile application for Milliken’s arboretum and 600-acre Spartanburg campus and a marketing campaign for the 2013 Big League World Series. “In my opinion, our greatest single achievement is the longevity of our client relationships,” said Darrell Jackson. “Our first client from back in 1988 is still a client today. I can count on one hand the number of clients who have gone elsewhere in the past decade.” Larry Jackson says his Christian faith and belief in service to others, coupled with business values rooted in solving clients’ problems, have kept
2009 Jackson Dawson changes name to Jackson marketing Group when larry sells his partnership in Detroit and lA 2003
2009-2012 Jackson marketing Group named a top BtoB agency by BtoB magazine 4 years running
him going and growing his business over the years. He is passionate about giving back and outreach to non-prof non-profits. The company was recently awarded the Community Foundation Spirit Award. The company reaffirmed its commitment to serving the community last week by celebrating its 25th anniversary with a birthday party and a 25-hour Serve-A-Thon partnership with Hands on Greenville and Habitat for Humanity. JMG’s 103 full-time employees worked in shifts around the clock on October 22 and 23 to help construct a house for a deserving family. As Jackson inches towards retirement, he says he hasn’t quite figured out his succession plan yet, but sees the companies staying under the same umbrella. He wants to continue to strategically grow the business. “From the beginning, my father has taught me that this business is all about our people – both our clients and our associates,” said his son, Darrell. “We have created a focus and a culture that strives to solve problems, serve people and grow careers.” Darrell Jackson said he wants to “continue helping lead a culture where we solve, serve and grow. If we are successful, we will continue to grow towards our ultimate goal of becoming the leading integrated marketing communications brand in the Southeast.”
2011 Jackson marketing Group/Jackson motorsports Group employee base reaches 100 people
2008 2012 Jackson marketing Group recognized by Community Foundation with Creative spirit Award
pro-bono/non-proFit / Clients lients American Red Cross of Western Carolinas Metropolitan Arts Council Artisphere Big League World Series The Wilds Advance SC South Carolina Charities, Inc. Aloft Hidden Treasure Christian School
OCT. 16: MANUFACTURING Women are thriving in this growing ﬁeld.
CoMMUnitY nit inVolVeMent nitY in olV inV olVe VeMent & boarD positions lArry JACkson (ChAirmAn): Bob Jones University Board chairman, The Wilds Christian Camp and Conference Center board member, Gospel Fellowship Association board member, Past Greenville Area Development Corporation board member, Past Chamber of Commerce Headquarters Recruiting Committee member, Past Greenville Tech Foundation board member David Jones (Vice President Client services, Chief marketing officer): Hands on Greenville board chairman mike Zeller (Vice President, Brand marketing): Artisphere Board,
Metropolitan Arts Council Board, American Red Cross Board, Greenville Tech Foundation Board, South Carolina Chamber Board
eric Jackson (Jackson motorsports Group sales specialist): Salvation Army Boys & Girls Club Advisory Board
November 1, 2013 Upstate bUsiness joUrnal 21
20 Upstate bUsiness joUrnal November 1, 2013
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jackson Marketing Group’s 25 Years
ADVERTISING DESIGN Anita Harley, Jane Rogers
1988 Jackson Dawson opens in Greenville at Downtown Airport
Ryan L. Johnston email@example.com Susan Clary Simmons firstname.lastname@example.org
1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
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OCT. 30: QUARTERLY CRE ISSUE The state of commercial real estate in the Upstate. Got any thoughts? Care to contribute? Let us know at ideas@ upstatebusinessjournal.com.
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