How to Contact the City

Connecting with City staff when you have questions shouldn’t be challenging. Having access to answers about living in Cedar Rapids is important, and the City wants to make it as easyas possible for you to reach the correct person or department.

In-person, phone, email, traditional mail, text, phone app, socialmedia – they’re all valid ways to send and receive informationfrom the City. Here’s a break-down of some of the fast andefficient ways you can be in-the-know.

This innovative application for connected devices allows you to communicate with various City departments anytime, anywhere. You can receive news for your neighborhood, interact with various City departments, pay bills, and find coupons for various City events — all in one, easy-to-use location. Mobile CR is available for all mobile platforms.

CityofCR.com/MobileCR

My CR can be used within Mobile CR, or in any web browser. It allows you to report a variety of comments, non-emergency concerns, questions and more. There are several categories, including Animal Control, Fire, Garbage/Recycling/Yard Waste, Police, Parks & Recreation, Snow & Ice and more. We suggest you create an account to receive updates on the status of your inquiries. While some concerns require an extended remediation period, many can be resolved in a matter of days. My CR allows staff to keep track of requests and progress and improve customer service for our residents.

CityofCR.com/MyCR

Subscribe to CR News Now to receive short messages from the City of Cedar Rapids on your mobile phone or in your email inbox. You can choose to receive a text, email or both. Messages let you know about garbage collection delays, road construction updates, important City events, and dozens of topics you select. This is a great way to stay on top of fast-changing updates from many City departments. You can subscribe online at the link below or receive CR News Now alerts right in our app, Mobile CR!

CRNewsNow.com

News of the day, pictures of the many events in the city, and your chance to chime in — find us on your favorite social media app.

Facebook: City of Cedar Rapids Iowa Government

Twitter: @CityofCRiowa

Instagram: @CityofCR

Facebook: Cedar Rapids Parks and Recreation

Facebook: Cedar Rapids Police Department

Facebook: Cedar Rapids Fire Department

Nextdoor: City of Cedar Rapids

Citizen participation is very important and is achieved through various methods, including the election process, speaking at council meetings and other public hearings, and personal interaction with council members and other city officials. Contact the Mayor, Councilmembers elected at-large, or find the Councilmember representing your district at the link below.

CityofCR.com/Council

There truly is no shortage of communication methods at your disposal, but sometimes what you really need is to talk to a human on the other end of the phone. Don’t hesitate to call when you need help. On page 24 of this issue of Our CR is a list of commonly-dialed numbers for your reference. We love hearing from you in whatever method you want to use.

City Hall is open to the public Monday through Friday from 8 a.m. – 5 p.m. While some offices are open for walkin business, it is always a good idea to call ahead to ensure your visit is productive. The City Services Center at 500 15th Avenue SW is open to the public 7:30 a.m. – 4:30 p.m., Monday through Friday.

Find these resources and more at CityofCR.com.