biG essentials
biG directory Tourist Information Centre
SABAH
Banks Banks open from 9am to 4pm from Mondays to Fridays and are closed on Saturdays and Sundays. ATM machines are available 24 hours. Major shopping malls also have ATM machines and are available during operating hours.
Credit Cards Visa and Mastercard are the most widely accepted credit cards at hotels, restaurants and major shopping malls. Some establishments do accept American Express.
Money Changer Licensed money changers can be found at the airport, shopping malls, hotels and major banks.
SARAWAK
Telecommunications
Taxis
It is possible to make IDD phone calls at payphones using coins or call cards. Prepaid calling cards are also widely available by authorized dealers at shopping malls. Most major hotels have WIFI facility either in their guest rooms or public areas. An increasing number of restaurants now have WIFI zones too. Cybercafés offer very affordable rates for internet services.
Taxis are available at both airport terminals and cost about RM30.00 to get to the city. The journey takes between 10-15 minutes. Within the city, taxi stations are located next to major shopping malls and hotels. Long distance taxi services can be found next to Padang Merdeka.
Buses There are three main bus terminals that operate regular services. The terminal along Jalan Tun Razak provides services within the city and its outskirts. For destinations south of the city (Papar, Beaufort, Tenom, Tambunan, Keningau), use the terminal near Padang Merdeka. For any other destinations north of the city and all the way to the east coast towns of Sandakan, Tawau, Lahad Datu and Semporna, you have to take a bus to the Kota Kinabalu North Bus Terminal in Inanam and from there proceed to your destination of choice. Kinabalu Park is located en route from Kota Kinabalu to Sandakan.
Money Changer Licensed money changers can be found at the airport, shopping malls, hotels and major banks. Some money changers may not accept foreign currency in small denomination or notes with a date or serial number that they don’t approve of.
Telecommunications
Banks Banks open from 9.30am to 3pm from Mondays to Fridays and are closed on Saturdays and Sundays. ATM machines are available 24 hours. Major shopping malls also have ATM machines and are available during operating hours.
Credit Cards Visa and Mastercard are the most widely accepted credit cards at hotels, restaurants and major shopping malls. Some establishments do accept American Express.
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It is possible to make IDD phone calls at payphones using coins or call cards. Prepaid calling cards are also widely available by authorized dealers at shopping malls. Most major hotels have WIFI facility either in their guest rooms or public areas. An increasing number of restaurants now have WIFI zones too. Cybercafés offer very affordable rates for internet services.
Buses A free city-tram service is available for sightseeing around Kuching with pick up points at various designated hotels. A bus service between Kuching and the airport operates daily from 6am to 7pm and takes about 40 minutes. The main intercity bus terminal is at Penrissen Bus Terminal southeast of Kuching. Long distance buses to Pontianak (Kalimantan)
Ferry Services Jesselton Point is the main terminal for boats to the Tunku Abdul Rahman Park islands and to Labuan Island. If you wish to drive to Labuan, use the ferry terminal at Menumbok south of the city where car ferries are available.
Air Travel Kota Kinabalu International Airport (KKIA) is the second busiest airport in Malaysia and is the main terminal for Malaysia Airlines, MASWings, Firefly, Royal Brunei Airlines, Dragonair, Silkair and Asiana Airlines. Terminal 2 caters to low-cost carriers Air Asia, Cebu Pacific and Eastar Jet.
Sabah Tourism Board Jalan Gaya Tel: (6088) 212 121 Sri Pelancongan Sabah Sinsuran Complex Tel: (6088) 232 121 Tourism Malaysia (Sabah) ApiApi Centre Tel: (6088) 211 732 Visitors’ Information Centre Terminal 1 Tel: (6088) 413 359 Visitors’ Information Centre Terminal 2 Tel: (6088) 447 075
Consulates Brunei | (6088) 236 113 Finland | (6088) 431 336 Indonesia | (6088) 218 600 Japan | (6088) 254 169
Taxi fare from Kuching airport to the city cost about RM22.00 per way. Taxies are easily found at large hotels, or at taxi stands in all the major towns in Sarawak. Taxis don’t use meters so always negotiate the fare before getting into a cab!
Express Boats and Ferry Services A boat service locally known as tambang is available for the short trip across Kuching River to the riverside villages on the other side and along the river for sightseeing. Fast and comfortable express boats connect coastal towns (Kuching, Sibu, Kapit) and villages on the major rivers in Sarawak. The Express Ferry Terminal in Kuching offers trips to Sibu and onwards to Kapit for upriver journeys. Take a bus from Sibu to Miri for
Intrepid Tours T. 222 1685 E. tours@bruneibay.net
Southern Cross Travel Agencies Sdn Bhd T. 245 4719 E. southern@brunet.bn
Anthony Tours & Travel Agencies Sdn Bhd T. 224 1198 / 222 7969 E. info@anthonytours.com
Jasra Harrisons Sdn Bhd T. 224 3911 E. jasratvl@brunet.bn
Straits Central Agencies (B) Sdn Bhd T. 222 4054 E. straitscentral@hotmail.com
Bonasia Holiday Management T. 223011 E. bonasia@brunet.bn
J.J. Tour Services (B) Sdn Bhd T. 245 3110 E. jjtbwn@brunet.bn
Sunshine Borneo Tours & Travel Sdn Bhd T. 244 6509 E. sales@exploreborneo.com
Bruvacation Sdn Bhd E. tvl_bruvacation@brunet.bn
Ken Travel & Trading Sdn Bhd T. 222 3127 E. kentrvl@brunet.bn
Tenaga Travel Agency Sdn Bhd T. 222 3924 E. tenagatravel@yahoo.com
Century Travel Centre Sdn Bhd T. 222 1747 E. century@brunet.bn
Mas Sugara Travel Services Sdn Bhd T. 242 3963 E. masugara@brunet.bn
Titian Travel & Tours T. 245 3777 E. titiantravel@gmail.com
Continental Yachting Sdn Bhd T. 223 3200 E. continentaltour@brunet.bn
MegaBorneo Marketing Services T. 222 4026 E. megaborneo@brunet.bn
Trandie Marina T. 223 1570 E. trandie@brunet.bn
Darussalam Holdings Sdn Bhd T. 223 1964 E. haj_umrah@darussalamholdings.com
Naquina NQ Inbound Tours T. 887 3416 E. nqtours@hotmail.com
Travel Hub Tour & Travel Sdn Bhd T. 244 0608 E. adam@travelhub.com.bn
Freme Travel Services Sdn Bhd T. 333 5025 E. fremekub@brunet.bn
Pan Bright Travel Services T. 224 0980 E. inbound@panbright.com
Wing On Travel & Trading Sdn Bhd T. 222 0486 E. wot@brunet.bn
Halim Tours and Travel Sdn Bhd T. 222 6699 E. halimtour@yahoo.com
PJ Majestic Tours T. 244 6509 E. peter@exploreborneo.com
Zura Travel Service Sdn Bhd T. 245 6475 E. lizaborja@hotmail.com
HASA Incentives Sdn Bhd T. 876 6796
S.FFNB Inbound Tours Sdn Bhd T. 887 5252 E. nadiah@sffnd-tour.com.bn
Brunei Darussalam Accommodation
Australia | (6088) 267 151
Luxury Resort Accommodation
France | (6088) 726 797
Empire Hotel & Country Club T. 241 8888 F. 241 8999 E. sales@theempirehotel.com
United Kingdom | (6088) 251 775
Taxis
Antara Travel & Tours T. 223 7935 E. antara@brunet.bn
Sweden | (6088) 431 336
Denmark | (6088) 483 888
and Brunei are also available from this terminal. Ask Tourism Information Centres for bus timetables; there is a new ‘green bus’ in the Kuching area that also goes to Santubong (SCV)
Brunei Darussalam Travel Agents And Operators
Rainforest Resort Accommodation
Parkview Hotel T. 2611998 F. 2610426 E. parkview.brunei@gmail.com
Ulu-Ulu Resort, Ulu Temburong National Park T. 244 1791 F. 244 1790 E. sales@uluuluresort.com
Palm Garden Hotel T. 2233448 F. 2234448 E. palmgarden@brunet.bn
ferries to Brunei and onwards to Labuan island and Kota Kinabalu.
Business & Tourist Accommodation
Air Travel
Rizqun International Hotel T. 242 3000 F. 242 8000 E. info@rizquninternational.com
Kuching International Airport services airlines to destinations within Malaysia and overseas via Malaysia Airlines, Air Asia, Firefly, Tiger Airways, Royal Brunei, Silk Air and Batavia Air (Pontianak, Kalimantan). A network of services using smaller aircrafts provides access to remote destinations within Sarawak such as Bario, Mulu and Ba Kelalan.
Tourist Information Centre Kuching Visitors’ Information Centre Tel: (6082) 410 944/2 Miri Visitors’ Information Centre Tel: (6085) 434 181 Sibu Visitors’ Information Centre Tel: (6084) 340 980
Star Lodge T. 2611618 F. 2611619 E. rooms@star-lodge.com
Radisson Hotel Brunei Darussalam T. 224 4272 F. 222 1579 E. sales.brunei@radisson.com The Centrepoint Hotel T. 243 0430 F. 243 0200 E. info@thecentrepointhotel.com Orchid Garden Hotel T. 233 5544 F. 233 5444 E. inquiries@orchidgardenbrunei.com Riverview Hotel T. 223 8238 F. 223 7999 E. riverviewhtl@gmail.com The Brunei Hotel T. 224 4828 F. 222 6193 E. reservations@thebruneihotel.com Terrace Hotel T. 224 3554 E. 222 7302 E. terrahtl@brunet.bn Jubilee Hotel T. 222 8070 F. 222 8080 E. info@jubileehotelbrunei.com Grand City Hotel T. 245 2188 F. 245 2110 E. grandcity@brunet.bn Traders Inn T. 244 2828 E. 243 1188 E. traders@brunet.bn
Kiulap Plaza Hotel T. 2232251 F. 2232253 E. reservation@kiulap-plaza-hotel.com Times Hotel T. 2337878 F. 2337879 E. reservation@timeshotelbrunei.com Badi’ah Hotel T. 2222888 F. 2222889 E. reservation@badiahhotel.com
Hotel Apartments Abdul Razak Hotel Apartments T. 224 1536 F. 224 2301 E. info@abdulrazakhotelapts.com D’Anggerek Service Apartment T. 234 5222 F. 234 5333 E. sales@danggerek.com Kompleks Mohd. Yussof Service Apartment T. 223 5532 F. 223 5528 E. kmyhotelapartment@gmail.com LeGallery Suites Hotel T. 222 1228 F. 222 1132 E. rooms@legallerysuiteshotel.com Palazzo de Qaseh Service Apartments T. 245 9898 F. 247 9898 E. palazzodeqaseh@gmail.com
Guest & Lodging Houses – Bandar Seri Begawan The Capital Residence Suites T. 222 0067 F. 222 0069 E. reservations@capitalresidencesuites.com Intrepid Units T. 222 1686 F. 222 1687 E. tours@bruneibay.net Nazira Guesthouse T. 261 1666 F. 261 2201 E. hmarzuqi@brunet.bn KH Soon Services & Resthouse T. 222 2052 F. 233 7264 E. khsoon_resthouse_brunei@hotmail.com Youth Centre T. 222 3936/2900 F. 222 9423 E. jbsbelia@brunet.bn
Outside Bandar Seri Begawan Halim Plaza Hotel - Tutong T. 426 0688 F. 422 2668 E. halim_plaza_hotel@hotmail.com Intrepid Guesthouse - Temburong T. 222 1685/6 F. 2221687 E. tours@bruneibay.net Plaza Sutera Biru – Kuala Belait T. 334 7268 F. 334 7269 E. info@psb.com.bn Riviera Hotel - Kuala Belait T. 333 5252 F. 333 1052 E. riviera_htl@brunet.bn The Swiss Hotel Apartment - Kuala Belait T. 333 1668 F. 333 1638 E. swisshotel@brunet.bn Sea View Hotel - Kuala Belait T. 333 2651 F. 334 2770 / 331950 E. seaviewhotel@brunet.bn Sentosa Hotel - Kuala Belait T. 333 1345 F. 333 1129 E. enquiry@bruneisentosahotel.com Hotel Koperasi Seria - Kuala Belait T. 322 7592 / 859 F. 322 7604 Likut Intan Guesthouse - Temburong T. 522 1078 889 6162 Borneo.Insider’s.Guide
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