VISIT & BOOKING INFORMATION cheltenhamfestivals.com/jazz
Access Requirements
01242 850270 (Tue–Fri 10am–5pm). Phones open daily during the Festival.
Please book using our online form which will be available from 12 February at cheltenhamfestivals.com/access-requirements
Before the Festival: Pop Up Box Office
Dining Event Bookings
Members’ opening dates & times: 26–28 February, 10am–2pm General booking opening dates & times: 4–6 March, 10am–2pm Style Studio at John Lewis and Partners Cheltenham, 123 High Street, GL50 1DQ
Our dining seating plans are pre-allocated by the venue and tables may be shared. Please inform our Box Office about any dietary requirements, or add these to the special requirements field when booking online.
During the Festival: Festival Site Box Office
Family Events
Opening dates & times: Tue 5.30–8pm & Wed–Sun 9.30–9pm Montpellier Gardens, Cheltenham, GL50 1UW
For safety, children under 12 years must be accompanied by a ticket holding adult aged 16 or over. Everyone over the age of 12 months is allocated a seat and requires a ticket, while babes in arms (12 months and under) do not require a ticket (unless otherwise stated).
The Box Office at the Parabola Arts Centre and The Everyman Theatre will be open 45 minutes before each performance. For queries email boxoffice@cheltenhamfestivals.com For full details and Ts&Cs visit cheltenhamfestivals.com/booking
Gift Vouchers
Booking Dates
Cheltenham Festivals Gift Vouchers may be purchased at our Box Office or online at cheltenhamfestivals.com/gift-vouchers and may be redeemed against ticket or Membership purchases.
Members’ Priority Booking From 10am, Wednesday 26 February 2020 General Booking From 10am, Wednesday 4 March 2020
Quicker & Easier Booking with Wish Lists
Booking Fees
You must create a Wish List in advance to buy tickets on day one of Members’ or General Booking (26 February / 4 March). Visit cheltenhamfestivals.com/jazz to create yours before booking opens. Wish Lists will close after the General Booking date.
Charged at £2 per order; including online, telephone, in person cash and card sales.
Members Discounts Ticket discounts are not available for events which include catering or other goods in the ticket price.
Getting to the Festival Cheltenham is easily accessible from all over the UK, by road and rail. Most events take place on the main Festival site, located in central Cheltenham on Montpellier Gardens (GL50 1UW). Other venues are within walking distance. For more information on public transport and car parks go to cheltenhamfestivals.com/your-visit
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Tickets cannot be refunded or exchanged, except in the case of a cancelled event. See cheltenhamfestivals.com/booking for details.
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Maple Rock Design
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Refunds
Charity No. 251765
Main programme illustration © 2020 Vicky Scott. Family illustration © 2020 Anuska Allepuz