Singapore Business Review (August-September 2016)

Page 44

Broadband Communications

ViewQwest’s 2Gbps broadband for homes is a game changer ViewQwest is expanding as fast as its broadband speeds, looking to bring its innovative technologies across the South-east Asia region.

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op-of-the-line customer service and ultra-fast internet access are what sets ViewQwest apart from other internet service providers (ISP). Founded by CEO Vignesa Moorthy in 2001, ViewQwest started by selling ADSL broadband lines and managed services to businesses in Singapore. A pioneer network engineer himself, Mr Moorthy used his veteran experience in innovative solutions into rolling out innovative solutions such as bringing broadband Internet and Netscape into the TV screens of hotel rooms. Achieving 2Gbps for residential users While Mr Moorthy describes ViewQwest as a boutique ISP that is “fanatical” about customer service, he is quick to add that it’s not the end-all-be-all for the company’s top-notch service. “We have always been

42 SINGAPORE BUSINESS REVIEW | SEPTEMBER 2016

the first to introduce new technology to the Singaporean market,” Mr Moorthy says. Among ViewQwest’s groundbreaking offerings include being the first ISP outside of Japan to introduce internet speeds of 2Gbps for residential users, which put Singapore on the global map as a technology leader. But achieving 2Gbps was no walk in the park, even for ViewQwest’s team of engineers. Mr Moorthy wasn’t going to settle for less, saying “Where other ISPs may have taken the easy route of just offering two separate 1Gbps connections and calling it 2Gbps, we refused to compromise. The bandwidth had to come from a single strand of fiber.” Meanwhile, ViewQwest’s Freedom VPN service, which unlocks geo-restricted content for Singaporean users, is also

equally revolutionary and has been the talk of the town over the years. By placing the VPN smarts at the back-end, ViewQwest users no longer need to fiddle with complicated settings and complex configurations to catch the latest content from the US, UK and China. ViewQwest’s accolades and future plans Despite being a relatively young ISP, ViewQwest has had its fair share of recognitions, including the prestigious National Business Award for Broadband at Singapore Business Review’s National Business Awards 2016. “Our success stems from our willingness to innovate, our team of dedicated staff and most importantly our loyal customers that has given us their unwavering support,” Mr Moorthy says.


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