how to book

The Arts Theatre Box Office can be found at our entrance on St Edward’s Passage.

Please note that during our quieter summer period from 5 - 31 August, Box Office opening hours will be reduced to 12pm - 6pm. Normal service will resume on Monday 2 September. ONLINE

Book online at www.cambridgeartstheatre.com

IN PERSON

Monday to Saturday, 12noon – 8pm including Bank Holidays.

BY TELEPHONE

Monday – Saturday, 12noon – 8pm on 01223 503333

BOOKING FEE

All tickets for the Arts Theatre include a £3 per-ticket booking fee. The booking fee is essential direct income for the Theatre. Because ticket revenue is divided between many different parties, an increase in ticket prices would not necessarily benefit the Theatre. By charging a booking fee we can ensure that every penny goes directly to the Theatre to help us protect its growth and longevity.

REFUNDS & EXCHANGES

Tickets are not refundable unless a performance is cancelled. Exchanges and resales may be made under certain conditions; please contact the Box Office for details of our policy.

DISCOUNTS

Discounts for customers with disabilities apply to most performances. We also offer discounts on certain performances for over 65s, students, groups and schools. Please note there are no discounts on the lowest price seats and only one discount applies and all discounts are subject to availability. Please check with the Box Office at time of booking for available discounts.

IMPORTANT INFORMATION FOR YOUR VISIT The safety and security of our patrons is of the utmost importance to us. Please take note of the below information regarding our bag policy. In the interest of customer safety the following items cannot be taken into the auditorium and must be stored in our cloakroom: Rucksacks or backpacks of any size, children’s rucksacks, handbags that can be worn as backpacks, handbags larger than 25cm x 35cm, shopping bags and large items such as holdalls and suitcases. We strongly urge you to leave all bags at home or in your car, where it is practical. If you bring them to the Theatre you will be asked to check them in to the cloakroom which is situated on the first floor past the Stalls Bar (Peas Hill entrance). Customers with access needs who wish to check in bags should make themselves known to the Duty Manager. Please allow sufficient time to travel to the Theatre and to allow for the additional delays this may cause. We recommend that you arrive at least 30 minutes before the start of the performance. 42

BOX OFFICE: 01223 503333

www.cambridgeartstheatre.com