PAT I E N T FA M I LY A DV I S O RY CO U N C I L
Angela and her team have been impressed by the enthusiasm and feedback of all those involved. “They have done a phenomenal job getting to know one another, as well as the organization,” she says. “It’s rewarding to hear people share stories about why they wanted to join in. “They believe in Bryan and donate their time to help us get better!” For patients and families looking to
get involved, Angela says every little thing matters.
Looking to improve “Patient surveys and discharge phone calls are just as important since we bring many of those ideas to the council,” she says. “We’re watching for how we can improve in all areas.” As the parent of a frequent patient at Bryan, Deidra appreciates the honesty
and the commitment to continual improvement. “It’s great to see how all the entities of the hospital work together. We get a behind-the-scenes look at how they’re improving every little detail.” n To learn more about the Patient Family Advisory Council, contact Sarah Carter at 402-481-3032.
Patient Family Advisory Council members are (seated from left) Diedra Parker and Cathy and Greg Hershberger, and (standing) Ellen Beans, Sarah Carter, Bob Ravenscroft, Terri Kattes, Kristy Miller, Becky Hansbrough, Quintin Penner, Stephanie Fickenscher, Elaine Thiel and Angela Herbert.
Bryan Journeys 15