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February 2019
News
M1 MetroBus: 15 months late, but finally running
N
orth Bristol’s longawaited M1 MetroBus service finally launched on Sunday 6th January, around 15 months later than originally planned and 39 months after the start of what eventually turned out to be more than two years of highly disruptive roadworks to construct new bus lanes along Bradley Stoke Way. The M1, the third and longest Bristol MetroBus route, connects Cribbs Causeway, Bradley Stoke, UWE, the city centre, Bedminster and Hengrove Park. It is operated by Bristol Community Transport (BCT), under contract to First West of England, using a fleet of 21 biogas buses. Up to 60 new driver and support positions are said to have been created at BCT’s Bedminster depot.
The very first timetabled M1 MetroBus to enter Bradley Stoke arrives at the Patchway Brook southbound stop at 9.12am on Sunday 6th January 2019
To reflect the importance of the new service in supporting local communities, artwork featuring community groups and organisations based on the route
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features on the inside rear panels of the vehicles. These range from youth organisations such as Scouts, Army Cadets and theatre groups to services for the elderly and environmental charities, as well as landmark independent businesses. Eight of the new buses were already liveried and on the road on launch day. The remaining 13 murals will be unveiled in the next coming weeks. Local groups that will be featured on the buses include Bradley Stoke Scouts, Bradley Stoke Active Lifestyle Centre, Bradley Stoke Cricket Club, Bradley Stoke Library and Safe Space. Eight of the 21 groups featured are members of Bristol Community Transport, using their community minibuses. These groups will directly benefit from the operation of MetroBus as BCT will be using the proceeds to support their community transport services in the city. James Freeman, managing director of First Bus West of England, said: “The vehicles and drivers that BCT are committing to the new M1 MetroBus are providing a vital service supporting local communities. We wanted to reflect this on the new buses by showcasing just a few of the many organisations and groups along our route that contribute so much to making the community a more inclusive place to live and work.”
The M1 operates every 10 minutes between 6am and midnight (Mon-Sat) and every 20 minutes between 9am and midnight on Sundays. MetroBus fares are simple and all tickets are ‘buy before you board’, for faster journeys. Single trips are £2.00 (£2.07 for an individual ticket via the First mTicket app) and a day ticket allowing unlimited travel is £4. Ahead of the launch, households along the M1 route were mailed a timetable and a set of discount codes allowing the purchase of four free single MetroBus tickets via the First mTickets smartphone app. On launch day, the first officially timetabled southbound M1 MetroBus arrived in Bradley Stoke on time (9.12am) at the Patchway Brook stop. However, the first northbound service was running six minutes late by the time it arrived at the Willow Brook stop (10.01am). Each MetroBus stop along the M1 route should have an iPoint (combined ticket machine and information display) installed “by the start of February”. A missing shelter at Harry Stoke northbound is scheduled to be installed by the same date. If for whatever reason an iPoint is not present or operational, drivers will temporarily accept contactless payment on the bus at this stop until the iPoint is operational. Speaking two weeks after the M1 MetroBus service started, Rob Pymm, commercial director, First West of England, said: “We are very pleased with how the service is running to date. The launch went very smoothly and we have so far carried well over 70,000 customers, with some very positive feedback about the facilities available on the new buses. The iPoint screens and smartphone apps are now displaying real-time information, rather than the timetabled data shown on the first day.” A report prepared for a meeting of the West of England Combined Authority on 23rd
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