Hotel SA November 2022

T H E O F F I C I A L P U B L I C AT I O N O F T H E A U S T R A L I A N H O T E L S A S S O C I AT I O N ( S A B R A N C H ) N O V E M B E R 2 0 2 2

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Shortcut to Stories

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NOVEMBER 2022

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Scott’s Spot

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The Somerset in Millicent

Publican tales from the last month by The wonderful ‘chef meets waitress our roving reporter, Scott Vaughan. at the local pub’ story, told by publicans Amanda and Alex Gordon.

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Community Service & Support Award 2022 A HA HOT E L I ND U ST RY AWAR D S

Pub people know Martin Palmer’s CO MMU N ITY generosity and were not surprised SE RHighway VIC E won & the award. when The

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Premier Praises Pubs

SA Premier Peter Malinauskas has paid tribute to the hotel sector.

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Chef of the Year Winner

Hotel Victor

16 Community Service & Support: Highway Hotel

31 Coopers Brewery to Release First Mid- Strength Lager

20 Cooking Comes from the Heart for SA ‘Chef of the Year’

32 Regional Meeting Photos

Stirring jam over a wood stove in sweltering Outback Australia is a treasured memory for newly awarded AHA|SA Chef of the Year.

ALH Group’s multi-million-dollar investment in the Hotel Victor has transformed the ageing pub into the epitome of a seaside hotel.

I S S U E

04 From the President 07 COVID-19 - That’s a Wrap! 08 From the General Manager 10 Scott’s Spot 12 The Somerset Hotel, Millicent 14 Premier Praises Pubs’ “Extraordinary Sacrifice”

22 Hotel Victor’s $5 Million Transformation

34 Parliament Passes Paid Family & Domestic Violence Leave

29 Charity Golf Day Scores $2.9 Million

39 AHA|SA Podcasts

31 AHA|SA Staff Spotlight: Alisa Wenzel, Financial Controller

41 AHA|SA Corporate Partner Directory 42 AHA|SA Corporate Partners 2022-2023

The heart of theHills

The versatility of Sandstone means that the options are only limited by your imagination. (08) 8390 3420 info@ahsstone.au 262 Basket Range Road, Basket Range, SA 5138

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From the President DAVID BASHEER – AHA | SA PRESIDENT

Perils of Lazy Law Making We appear to be suffering from knee jerk reactions in both liquor and gaming, as the law makers seek to further impose themselves on our Industry. The Tasmanian Government, with no consultation with industry, announced they will introduce draconian legislation that will require mandatory pre-commitment cards to play gaming machines in that State. Despite the failure of this approach, meaning no jurisdiction in the world outside of Scandinavia has pursued such legislation, the Tasmanian Government has ignored the opportunity to investigate better options that takes into account the technology available today. Facial recognition in gaming rooms has proven hugely successful in South Australia in dealing with already barred patrons. It is now being explored throughout the country.

That is just one aspect of the patron care package. Tasmania does not have Automated Risk Monitoring or a training regime even close to what we have here. But their Government has bypassed all of those options and fast forwarded to a lazy solution with questionable outcomes for the industry and the player. In NSW there is a move towards carded play to combat concerns around money laundering. Our modest load up limits here are a world away from Casinos or indeed NSW pubs and clubs, that have a $5000 load up limit. This is something we have ensured local decision makers are well aware of. MISGUIDED LIQUOR CLAMP A MAJOR CONCERN Closer to home, and as I have written about previously, we are seeing laws around liquor

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purchasing quickly tightening. This is a real concern for our industry. Regional members are understandably frustrated by a range of factors in relation to this issue. Liquor restrictions limiting the amount and type of alcohol that can be purchased, and the requirement for licensees to use a new identification scanning tool are now in place in: • Ceduna • Coober Pedy • Port Augusta • Whyalla These initiatives have been determined and introduced by the Licencing Commissioner as a tool to address alcohol related harm, violence and anti social behaviour in particular communities. Bottle shops cannot trade before 11am Back to Contents

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and customers can only purchase two bottles of spirits or one two litre cask of wine or one bottle of fortified wine/port per day. Whilst Coober Pedy and Ceduna have been the subject of significant liquor restrictions for some time, the initial trial of restrictions in Port Augusta since February of this year has now not only become a permanent state of affairs, but has also been implemented in the Whyalla region. The situation in Port Pirie is currently under review and discussions as to what can be done in the Adelaide CBD have now commenced. It is fair to say these new measures caught many by surprise, however the local hotels and the AHA|SA have been involved in discussions for some time. Regulators have been pushing this ‘regional restriction creep’ for many years, but that does not Back to Contents

make it a correct measure in our eyes. Restriction of supply is a blunt instrument that does nothing to focus on and support those most in need. Rather it triggers the balloon principle - that is, squeeze something in one place and there is every chance it will pop out somewhere else. And it has. Firstly Whyalla, probably Port Pirie and now the CBD. Restrictions on quantities of liquor sold per person per day unsurprisingly led to immediate workarounds. It soon became evident that multiple purchases were being made by individuals in each bottle shop across the restricted region. This in turn delivered a two-fold response: 1. To keep squeezing that balloon (our previous cynical quip that they would soon reach Gepps Cross now seems to be more of a prediction)

2. At the same time introduce technology to monitor transactions, now presenting itself in the form of an app called ID Scan, recently trialled in Ceduna to replace the ID Tect System. November 2 was the Go Live date for ongoing restrictions and the use of ID Scan in Port Augusta and Whyalla. Licensees are required to scan a person’s driver’s licence or Proof of Age card (unless of course it is in digital form in which case the app can’t read it and the details will need to be entered manually by frazzled staff). We are seeing the sort of abuse of our staff that we saw during COVID-19. It is a serious concern for the wellbeing of our people. The app will detect whether the person lives in a prescribed area and will record the purchase of any restricted quantities of

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alcohol. As the app will monitor all bottle shops in the region – and potentially further according to the Commissioner - licensees will be notified if a person attempts to make subsequent purchases that will exceed the individual’s daily limit, resulting in a contravention of the venue’s licence conditions. For this to work it means that every person entering a bottle shop wishing to make any purchase must have their identification scanned and recorded. If a customer has been tech savvy enough to have stored their licence in their Apple wallet, well they will just have to wait, along with the queue behind them, until the attendant is able to enter all details by hand. Taken to its logical conclusion it also means that a wholly effective system would require application in every bottle shop across the state - every regional town has a neighbouring community, the CBD neighbouring suburbs and so on and so forth. Blunt, broad reaching tools have blunt and broad reaching effects. Lowest common denominator approaches nearly always mean that the masses are at the least inconvenienced, and at worst penalised for the errant behaviour of some. If you are in an affected area wanting to buy alcohol for your 50th birthday bash or your daughter’s engagement party, consider the consequences. Liquor restrictions based on control of supply and hours of trade may be an inevitable and unavoidable short-term measure that acts as a circuit breaker in either acute or chronic episodes of alcohol related harm in communities. When weighed against the backdrop of the economic impact on licensees and public inconvenience, it is not a measure that is sustainable in the medium and longer term. Restrictions on supply and the policing of these sales is only

one way to address any form of substance abuse. These communities are crying out for increased access to support from help services and other allied support and health services. It is now time for us to not just sharpen our tools, but find improved measures that don’t disrupt the vast majority of responsible causal drinkers. More importantly, it must address what we all acknowledge is a significant and complex problem that has seen generations of failure. INDUSTRIAL RELATIONS : OMINOUS SIGNS In an environment where we are still in post pandemic recovery and facing significant inflationary and wage pressures which are contributing to reduced profit margins, the proposed changes on the industrial relations front could see even greater unnecessary pressures being placed on our small and medium operators. The recent changes to annualised salaries from 1 September in the Hospitality Industry (General) Award 2020 have created an additional layer of complexity when trying to employ staff under a salaried arrangement. Furthermore, the recent Annual Wage Increase by the Fair Work Commission of 5.2% to the National Minimum Wage is the largest increase we’ve seen to wages in many years placing huge pressure on labour costs. The AHA will always support measures to try and address family and domestic violence wherever possible. However, the cost of implementing measures to address family and domestic violence should not be worn by employers. The passing of recent legislation to introduce 10 days of paid family and domestic violence leave will inevitably create another additional cost that our small and medium operators cannot afford to carry. The Albanese Government has also recently introduced the Fair Work Legislation Amendment

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(Secure Jobs, Better Pay) Bill 2022. The Bill seeks to make sweeping amendments to workplace laws across Australia and whilst we welcome the opportunity to reform industrial relations in Australia, it cannot be to the detriment of the Hotel Industry with potential increased disputation and unsustainable wage pressures. Our small and family operators can not be treated like big business! Some of the changes that are being proposed in the Bill are a positive move by the Albanese Government. We would support amendments being made to the Better Off Overall Test to address the inflexibilities that currently exist when determining whether an enterprise agreement should be approved or not. We also support the simplification of some of the pre-approval requirements that currently need to be met for an enterprise agreement to be approved. We remain concerned, however, with several parts of the Bill that could have the potential of creating greater disputation and costs to our members as greater multiemployer bargaining provisions and greater powers for the Fair Work Commission to be involved in bargaining disputes and disputes in relation to flexible working arrangements. The AHA through our national office will be making submissions into the Senate inquiry into the Bill. We remain committed to continuing to advocate for the interests of our members at a state and national level to ensure that all our members including the small and medium operators can maintain their financial viability.

David Basheer, AHA|SA President Back to Contents

COVID-19 – That’s a Wrap!

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People need “closure” to move on mentally from the worst ravages of COVID-19, according to the AHA|SA’s Deputy GM, Anna Moeller. “Restrictions have been lifted and by and large we’re about to move to a personal responsibility model,” she said. “Moving forward you may find that you have some staff members that actually contract COVID-19. And we all know that there's a skills shortage, we all know that we need every worker on deck.” She said some staff may be asymptomatic and still wish to come to work, so publicans will need to have workplace policies on how they keep the rest of their workplace safe. Anna suggested it may be appropriate to have policies for asymptomatic staff, such as wearing a mask at work, social distancing, not using shared lunch room facilities etc. She also stressed the need to safeguard patrons. This included having hand sanitiser freely available, maintaining social hygiene signage, having a supply Back to Contents

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of masks and encouraging people to feel comfortable wearing masks if they want to.

“Some staff may be asymptomatic and still wish to come to work, so publicans will need to have workplace policies on how they keep the rest of their workplace safe.” “We're all grownups and we're now literally living with COVID-19 back in the workplace and out and about. “So that’s the last thing that you’re going to hear from me in relation to COVID-19. “COVID-19 – that’s a wrap!” W W W . A H A S A . A S N . A U

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From the General Manager IAN HORNE – AHA | SA GENERAL MANAGER

Positive Signs for Summer The Melbourne Cup generally marks the beginning of the festive season for hospitality with major events like the FIFA Women’s World Cup, ICC T20 World Cup Cricket and the Tour Down Under competing with end of year break ups and celebrations and many South Australians enjoying scheduled leave and other holidays. The weather contributes to the success of this trading period. And of course we see the return of the Adelaide 500 car race through the streets of Adelaide as a result of renewed enthusiasm and commitment from the recently elected Malinauskas Government. Add that South Australians are still showing support for travel within their own state, then this summer should be a bonanza season state-wide. In this post COVID-19 environment, this is a very welcome outcome. 2023 however, will have its challenges, particularly with

the economy and the impact of increasing interest rates reflecting global CPI pressure. This will impact on disposable income because of the increases in cost-of-living expenses. While we can take some comfort in the predictions that Australia will avoid a recession,

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that won’t be the case in other countries. If inflation goes too high our consumers’ purchasing power will be reduced. If prices are increasing faster than people’s nominal incomes, they will be able to afford fewer goods and services over

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time. This is particularly true with automatic indexation of excise on certain types of alcohol.

they may make purchases sooner than originally planned to avoid paying more.

Workers may then seek larger wage increases to compensate for the effects of higher inflation on their purchasing power. In turn, higher wage growth raises company costs, which may lead firms to raise prices further and/or reduce the number of workers they employ.

The harsh reality is that, under high inflation, businesses need to update their prices more frequently and consumers spend more time comparing prices. This increases their uncertainty about the economy, which may discourage spending and investment and reduce economic growth. It becomes a vicious circle.

Spending and investment decisions may be distorted. This is because high inflation can influence when households make purchases or businesses make investment decisions. For example, if households expect higher inflation,

And of course, the country’s international competitiveness may be lowered. If inflation is higher in one country, then the goods and services it produces will become more expensive compared with other

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COMING UP...

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countries, unless its currency depreciates. We can only hope that the Reserve Bank of Australia gets it right. In the meantime, the signs for at least the next six months look the best they have since November 2019.

Ian Horne, AHA|SA General Manager

In the next issue of Hotel SA we take a closer look at two of the 2022 Best Overall Hotel award winners - Loxton Hotel and Stirling Hotel. Find out what makes them the best. W W W . A H A S A . A S N . A U

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Scott’s Spot Hello all and welcome to the November edition of Scott’s Spot. This month’s edition will cover photos and random observations over the last month. Importantly, the spotlight will be on the Somerset Hotel  in Millicent with publicans, Amanda and Alex Gordon discussing their venture into the hotel industry.

Bronte Michelle, Chef from the Ceduna Foreshore Hotel Motel , was in attendance and won the prize for most kilometres travelled representing hotels for the night. Great guy - and I was lucky enough to be snapped with him.

REGIONAL MEETINGS This month the Alma Tavern, Norwood  hosted the Metropolitan Regional, with over 100 members and corporate partners in attendance. The regional meeting featured a panel discussion with Melanie Cooper - Coopers Brewery, Danny Celoni - Carlton United Breweries and David Smith - Lion Australia, that was both informative and extremely well received by our members. They added incredible value to this event and their views will be featured in the next issue of Hotel SA.

Okay, so Didier Vollerin checking out the table planner is a normal thing to do, right? However, I took this snap at around 9pm with Didier in this spot for a good three minutes in a trance-like position. Hoping he found his intended target!

There’s been a lot written about the psychology of shapes and how it affects peoples’ perceptions of things. Boy, did we see it in action on the night. The layout had changed dramatically, moving the stage by 90 degrees to the north. However, the biggest talking point was replacing round tables with rectangular tables. People were buzzing about it on the night and are still telling me how it great it was. Such a simple thing that made such a difference. Who were those good-looking kids that starred in the video to announce the Best Family Dining award? It didn’t take long for those ‘not-in-the-know’ to work it out, based on family resemblances. They were Katherine Taylor’s children, Audrey and Ben. Katherine is the AHA|SA’s Manager of Communications.

AROUND THE AHA | SA OFFICE AND AHA | SA AWARDS EXTRAVAGANZA Congratulations to all the nominees and award winners, with the 2022 Awards for Excellence recently run and won. A special mention must go to EOS by SkyCity  – Best Overall Accommodation Hotel, Loxton Hotel  – Best Overall Country Hotel and the Stirling Hotel  – Best Overall Metropolitan Hotel for winning the best overall hotel in each of their categories.

Having a meat tray ‘raffle’ at the awards ceremony was a great idea.

Enjoy a couple of stories that were sent anonymously to me, along with a couple of observations by yours truly.

It didn’t really feel like a front bar – given the 900 people in the room – but the two pool tables certainly helped with the overall effect.

With 900 attendees, the noise level amped up from time to time but MC Mark Soderstrom did a great job. He’s had a lot of experience at rowdy footy awards nights! A FEW OBSERVATIONS FROM THE AWARDS NIGHT

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One award was missed on the night – AHA|SA Partner Fashion Award. Drum roll please … and the award goes to Harold from Concept Collections. His attire is as smooth as his moves on the dance floor, although his son Shannon dominated the stage with incredible Back to Contents

On the road moves that would have Damo from the EDP Group feeling nervous. This is Harold’s moment though, so congrats. Here’s my final comment regarding dancing... The chief of Hotel SA magazine, Tim Boylen, was the most exuberant dancer for the evening. I nearly passed out watching him! As you can see by the photo I snapped below, his concentration levels were extraordinary.

Lovely to catch up with Lucy O’Brien and Daniel Bigalke at the stunning Crowne Plaza. The beautifully renovated Hamley Bridge Hotel. Less than an hour’s drive from Adelaide, go for a drive and check it out (also below).

Crowne Plaza.

A couple of snaps below of the renovated Kent Town Hotel . Look out for a feature article early in 2023. Didier was on the phone to Tom Hannah in the first photo.

FAREWELL & WELCOME I wanted to acknowledge venues who have been part of the AHA|SA for a number of years and wish them all the best for future endeavours, while welcoming new licensees. • Criterion Hotel Gawler 

Great to see country publicans at the Alma Norwood. Below is Rob McKenzie Railway Jamestown second from right with Heather Carson and Phil Carson far left from the Terminus in Morgan in amongst friends including everyone’s favourite, Brent Felice from Coopers. Sticking to the country tradition, they were last to leave the Metro Regional.

• Alma Hotel Willunga  Here are a few snaps taken over the last few weeks.

That’s all for this edition. As always, any funny or even weird stories and or photos, please email to svaughan@ahasa.asn.au . The Wellington Hotel in North Adelaide.

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Until next time, bye. W W W . A H A S A . A S N . A U

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The Somerset in Millicent rockstar stint at the Stokehouse in St Kilda. Once returning to Adelaide I spent some time at the Barreau’s Excelsior and The Office on weekends, before transitioning into restaurants, starting in the dining room of the Lion Hotel. This was followed by stints at the Yellow Cello and d’Arry’s Veranda before settling into the privilege of a few years with Frank and Maria Favaro at Chianti Classico whilst I transitioned into uni life to begin my wine marketing degree.

As promised, please enjoy the Somerset Hotel  story told by publicans, Amanda and Alex Gordon, in their own words.

AMANDA We’re the cliché ‘chef meets waitress at the local pub’ story. I was having a couple at my local, the Wheatsheaf in Thebarton, when I got chatting to a fellow bar fly. We ended up drinking whiskies, but as he was inexperienced in malts, I wouldn’t let him have a nip of Ardbeg. Four years later we named our daughter Isla!

come home with a job tomorrow, don’t bother coming home.’ I spent that evening punching out a resume on the Commodore 64 and the next morning headed straight for my most favourite pub, the London Tavern to ask for a job!

I had started waitressing at a local reception house when I was 16, but as with everyone from my era, I was captivated by bartending, thanks to Tom Cruise in the 1988 movie ‘Cocktail’, and could not imagine anything more wonderful than living a life of ‘Cocktails and Dreams’.

That was an eye opening few years with gaming machines in their infancy, opening breakfast while it was still dark outside, closing the night club 20 hours later, corporate lunches, babysitting husbands whilst their wives shopped, cooking on weeknights and male revue shows on Saturday nights! The friendships I made are still some of my strongest and Joe and Wendy Budin will forever be two of the people I love and respect the most.

Well, reality struck when I decided to take a gap year in 1994. After two days of lazing on the couch, my father told me ‘…if you don’t

I left working for Joe twice; once to try my luck in Brisvegas in the city’s Victory Hotel and later when he owned the Halfway Hotel, for a

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When the itchy feet later invaded, it was off to the Apothecary for a few months before I was offered a move into retail at Baily & Baily St Georges, under the regime of Woolworths. Several months with them gave me a desperate thirst to work for an independent, so I tried my hand at online retailing. This was not for me! One night I was having a few beers with my dad at the Avoca, when owner Bud Goldsworthy passed through the bar. I’d had the pleasure of meeting Bud at the Lion and Chianti several times over the years, and he offered me a position at Goodwood Cellars. After a few casual shifts, I was offered an assistant manager’s position, gaining retail and buying skills under Phil Hardy. Two years later, I had the privilege to run the shop myself. My next move was to take the restaurant manager’s job at the Avoca; only to find out I was pregnant just before the position started. After maternity leave, I returned to work in an admin and accounts role, which probably taught me the most important skills I ever learned to run a hotel – managing money! Back to Contents

On the road

ALEX After leaving school and working in commercial catering kitchens, a sense of adventure kicked in. I spent time in the outback and Flinders Ranges learning to cook and backing myself with no idea what I was doing, but youthful confidence and reading how to make soup, and a heap of hard work got me through. Three years spent with Rob and Di at the Transcontinental instilled the pub basics in me and the desire to one day run my own hotel. Then an adventure to the UK beckoned with the opportunity to broaden my skills, and upon returning to Adelaide and a brief stint with Bud at the Goodie, Rob and Di called on me once again to join them at the Criterion. After its sale, I joined Mark at the Fountain Inn for a very successfully six year tenure that created the opportunity to move our now young family to the country to take the reins at the Somerset.

be close to a wine region. One of Mark’s investments, the Somerset Hotel, was not performing well and held up the opportunity for him to back us. So, we came up with the hairbrained scheme to offer to buy into the existing partnership at the Somerset. If we knew then what we know now, we would not have gone near the place. But now we know we could not have had a better and more rewarding learning curve. We have always been of the belief that every part of the hotel has to hold its own; no part of business can rely on another to make it viable. The kitchen required a Ramsey style intervention, with Alex donning the uniform he had hoped to retire and lifting meal numbers by over 1000 meals a week (and yes he still wears it 12 years later!). We pulled thousands of dollars of out-of-code stock from the bottleshop and rebuilt it into an entity that supports three full-time staff in a single lane. It took three years of shameless begging, extending credit and juggling payments, but we finally got the place back on its feet.

THE SOMERSET HOTEL Mark Pascoe was happy to back us in our own venture and we began our search around the Clare and Barossa valleys – wanting to Back to Contents

So we furnished up the Sov Bar, repainted the entrance and hall, repainted the gaming room… then COVID-19 hit. Now in our 12th year and having just employed our sixth apprentice at the Somerset, the food legacy is well founded, training an ambitious team with well cooked, value for money pub fare. We’ve never been prouder of anything than what we do today. Thanks to Amanda and Alex for sharing their amazing story and looking to see some Tom Cruise and Australia’s own Brian Brown cocktail moves from Amanda when next in Millicent. Sorry Brian, it was all about Tom, let’s be real! The Somerset only recently won the local business Community Spirit award, which is no surprise knowing the amount of support provided to various entities within the region. Just another reason to drop in and say hi when next in Millicent.

We went out a major limb four years ago and revamped the dining room. We just wanted to make it nicer for our customers. It led to 40% growth overnight. This drove the bars and gaming room too. W W W . A H A S A . A S N . A U

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Premier Praises Pubs’ “Extraordinary Sacrifice”

SA Premier Peter Malinauskas has paid tribute to the hotel sector for paying the greatest price to protect the community during COVID-19. “I am very conscious of the fact that a lot of South Australians have actually done well economically throughout the pandemic, only because a smaller number of South Australians paid an extraordinary sacrifice,” he said “Business owners, individual workers giving up their labour, their means, in the name of other people’s safety. “It was a big price to pay. “And more than any other industry in our nation, you paid that price,” he told 900 publicans and their staff at the AHA|SA Awards. “You paid that price so that literally other people could maintain their health.” GOVERNMENT’S DEBT TO HOTEL INDUSTRY The Premier said that after winning the election, “I was very, very determined to repay that debt that your industry has given. “To make sure that we do a few things to allow you the opportunity to get back on your feet as quickly as possible. “The first thing we did was change the management of the pandemic in South Australia to ensure that it was Cabinet that was ultimately responsible for all the decisions that were made and we immediately 14 | Hotel SA | W W W . A H A S A . A S N . A U

committed to giving ourselves a deadline of ending the emergency management declaration. “We committed that we will start applying national consistency as being a chief consideration in everything we do on easing restrictions. That has allowed us to not just be part of the journey to ease restrictions but in some instances lead the way.” “The second thing we did was put our hand in your pocket and made sure that the stimulus that came out of the state budget had a deliberate preference - a deliberate emphasis - on supporting those industries that needed it most.

“More than any other industry in our nation, you paid that price.” “Live music is one of those, which is why we put $10 million into the See It Live grants; over 5000 grants to give musos the opportunity to play in your venues to attract patrons into your locations.” The Premier said a $45 million boost up front to increase tourism marketing to increase hotel occupancy across the state was “shooting the lights out”. “We’ve had record week on the back of record week in overnight stays in South Australia,” he told guests at the AHA|SA Awards. Back to Contents

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2022 Chef of the Year 

Hotel Victor’s $5M Transformation 

“We had one night a couple of weeks ago, where of the 9900 hotel rooms in the city, over 9000 of them were occupied. “The other thing we are doing is we are back in the business of getting a few major events. “We've got a few irons in the fire and our fingers are crossed but the ones that we can guarantee of course are events such as the Adelaide 500 which no one believed we could bring back this year but it's on in only 6-7 weeks’ time.

our talent at home and that is why we’re in the process of building five brand new technical colleges. Because I take the view that you don't have to go to university and get a degree to have a great life through a great vocation.

“We are serious about honouring your sacrifice.”

SKILLS SHORTAGE

“Your industry is a great example of that and some of our technical colleges will be orientated towards hospitality skills.

“On skills - and let me be frank with you - as a Labor leader, the greatest source of heartbreak for me is seeing people not having work that want it.

“So all of these measures are aimed at doing what we can to assist one of the most labour intensive industries in our nation to be able to prosper, to be able to thrive

“In many respects we've got the reverse problem at the moment with the lowest unemployment rate in the state’s industry.

“And in that regard I think you are doing everything that you do so well, both the publicans in the room employing people but for the people that are at the frontline making sure that you are providing a fantastic offering.”

“We are serious about honouring your sacrifice.”

“The only issue that I'm hearing from business no matter where I go is ‘We need more people, we need more workers’. “So in that regard I support turning back on the overseas migration quickly in the increase in the overseas migration intake. “Malinauskas is not a name that came out on the First Fleet, so the more people we can bring in, the better. “But we've also we've also got to be willing to invest in Back to Contents

The Premier concluded by saying: “So keep up the good work and I hope the next 12 months give you the opportunity to have the confidence to know that we’re on the right track. “And everyone hopefully is going to be able to have a big summer ahead, a few big nights of celebrating ahead and hopefully an even more prosperous 2023.” W W W . A H A S A . A S N . A U

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2022 AHA HOTEL INDUSTRY AWARDS

Community Service & Support: Highway Hotel Pub people know Martin Palmer’s generosity and were not surprised when The Highway  won the AHA|SA’s Community Service & Support Award 2022. The Highway raised approximately $150,000 for charity in just over 12 months. Beneficiaries included Laurel Palliative Care, Bone Cancer Research, Pancreatic Cancer, Sammy D Foundation, Charlies Rainbow, Kickstart for Kids and more. “Marty” is quick to pass the praise to his team, in particular to Christine McAuliffe. “Pubs have a role in looking after those who need a hand or are not as fortunate as we are,” he said. “We all agree on the importance pubs play in the community and Christine is very immersed in our local community. “She is in touch with groups who need help and The Highway has the facilities to do something

meaningful in a fundraising sense.” For Christine, the award is tinged with sadness, as many of the people who were the focus of events have now passed away. “Sadly, I knew all of the people from the functions last year,” she said. “I had a personal connection and some of them are no longer here.” Christine explained that in the case of Charlotte Agostino, “there is no fundraising for that form of bone cancer, so we wanted to raise awareness”. “All of the proceeds went to the doctor who treated Charlotte, to fund further research.” As many publicans would know, organising donations is time consuming and has to be a labour of love. Christine, the hotel’s Marketing and Business Development Manager, is well supported by Functions Manager Linh Pham and many passionate staff. Even

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Christine’s husband Terry generously donated his time to be auctioneer and MC at all fundraisers.

“Pubs have a role in looking after those who need a hand or are not as fortunate as we are.” “Over the past 12 months, The Highway has worked tirelessly to support those who have touched their hearts,” the award judges commented. “The fundraisers were all designed for people that have a direct association with the Highway. “Every cent of the money raised went directly to the Charity making a big difference in the lives of people they are connected with.” Back to Contents

Each of the charities we chose to support were local based charities in South Australia. This was very important to us asTO we wanted ensure every cent raised went directly CHARITIES CLOSE OURtoHEART to the charity, and wasn’t used for fees and admin charges. We can confidently say Each of the charities we chose to support were local based charities in South Australia. CHARITIES CLOSE TO OUR HEART that the $150,000 we raised did make a difference. CHARITIES CLOSE TO OUR HEART This was very important to us as we wanted to ensure every cent raised went directly to the and wasn’t used for fees to and admin charges. We based can say Each ofcharity, the we chose support were local based inconfidently South Australia. Each ofcharities the charities wetochose support were charities local charities that was the $150,000 we raised did a difference. This very important to us asmake we wanted to ensure every cent raised went directly in South Australia. This was very important to us as we wanted to to the charity, and wasn’t used for fees and admin charges. We can confidently say ensure every cent raised went directly to the charity, and wasn’t used that the $150,000 we raised did make a difference.

for fees and admin charges. We can confidently say that the $150,000 GIRLS NIGHT (G)IN we raised did make a difference.

SKIP TO  LIGC CHARITY GOLF DAY - CLICK HERE 

16TH APRIL, 2021

Laurel Hospice – in support Lucy Cornes who lost her GIRLS NIGHT (G)IN ( cancer. )ofIN GIRLS brother TomNIGHT tragically to G 16TH APRIL, 2021

16TH APRIL, 2021

Laurel Hospice – in support of Lucy Cornes who lost her GIRLS NIGHT (G)IN $10,000 RAISED brother Tom tragically to cancer. Laurel Hospice – in support of Lucy Cornes 16TH APRIL, 2021

Laurel – inbrother support ofTom Lucy Cornes who lost whoHospice lost her tragically toher cancer. $10,000 RAISED brother Tom tragically to cancer.

$10,000 RAISED

$10,000 RAISED

SPARKLING FOR CHARLOTTE

SPARKLING FOR CHARLOT TE

15TH OCTOBER, 2021

Sarcoma Cancer 15TH Bone OCTOBER, 2021 – in support of SPARKLING FORResearch CHARLOTTE Charlotte Agostino, a Sacred Heart College student 15TH OCTOBER, 2021 who tragically passed in April 2021. Sarcoma Bone away Cancer Research – in support Sarcoma Bone Cancer Research – in support of SPARKLING FOR CHARLOTTE of Charlotte Agostino, a Sacred Heart Charlotte Agostino, a Sacred Heart College student College $22,500 RAISED 15TH OCTOBER, 2021 who tragically passed away in April 2021. away in April 2021. student who tragically passed Sarcoma Bone Cancer Research – in support of Charlotte Agostino, a Sacred Heart College student $22,500 RAISED $22,500 RAISED who tragically passed away in April 2021.

$22,500 RAISED

HEY CANCER, YOU CHOSE THECANCER, WRONG GIRL NOVEMBER, 2021 HEY YOU 25TH CHOSE THE WRONG Pankind –GIRL Pancreatic Cancer – in support 25TH NOVEMBER, 2021 HEY CANCER, CHOSE THE with of Belinda Price YOU who was diagnosed Pankind – Pancreatic Cancer – in support of Belinda WRONG GIRL cancer in diagnosed 2021. with cancer in 2021. Price who was 25TH NOVEMBER, 2021 HEY CANCER, YOU CHOSE THE Pankind – Pancreatic Cancer – in support of Belinda $43,000 RAISED FROCK UP FRIDAY $43,000 RAISED WRONG GIRL Price who was diagnosed with cancer in 2021. 25TH MARCH, 2022 25TH NOVEMBER, 2021 Shazzy’s Sunflower Cancer Research – in support of

The plan for each event was very similar and proved to be a very successful one!

$43,000 RAISED

• The Highway created all artwork assets (social media + posters)

FROCK UP FRIDAY $43,000 RAISED Pankind – Pancreatic Cancer – in support of Belinda Sharon Richardson who tragically passed away in FROCK UP FRIDAY Price who was diagnosed with cancer in 2021. 25TH MARCH, 2022 March 2022. 25TH MARCH, 2022 Shazzy’s Sunflower Cancer Research – in support of FROCK UP FRIDAY

Sharon Richardson 25TH MARCH, 2022who tragically passed away in $58,000 RAISED 2022 AHA H OT E L IN D USTRY AWA R DSShazzy’s Sunflower Cancer Research March 2022. Shazzy’s Sunflower Cancer Research – in support of

– in support of Sharon Richardson who Sharon Richardson who tragically passed away in $58,000 RAISED 2022 AHA H OT E L IN D USTRY AWA R DS tragically March 2022. passed away in March 2022.

• The Highway created the events on social media and shared to the groups 2022 A HA HOTEL I NDUSTRY AWARDS

$58,000RAISED RAISED $58,000

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• Each events ticket price included 4 drink tickets + 5 canapés + DJ entertainment, organised by the Highway

SCHNITTY SCHNIT TYFOR FORSAM SAM 4TH MAY, 2022 4TH MAY, 2022 $5 From each schnitzel sold was donated to the SCHNITTY FOR SAM Sammy D foundation. $5MAY, From each schnitzel sold was 4TH 2022 $5 From eachto schnitzel sold was donated to the donated the Sammy D foundation. $380 RAISED SCHNITTY FOR SAM

• Money was donated from the ticket price

Sammy D foundation. 4TH MAY, 2022

$380 RAISED

$5 From each schnitzel sold was donated to the $380 RAISED Sammy D foundation.

$380 RAISED

LET’S DO IT FOR THE KIDS 7TH LET’SMAY, DO 2022 IT FOR THE KIDS 7TH MAY, 2022

Charlie’s Rainbow funding Paediatric AML

Charlie’s Rainbow funding Paediatric AML Research LET’S DO –ITinFOR THEofKIDS support Charliepassed Stevens – Research in support of Charlie Stevens who tragically 7TH MAY, 2022 away in January 2021. passed away in January 2021. who tragically Charlie’s AML Research LET’SRainbow DO ITfunding FORPaediatric THE KIDS –$16,500 in support ofRAISED Charlie Stevens who tragically passed RAISED $16,500 7TH MAY, 2022 away in January 2021. Charlie’s Rainbow funding Paediatric AML Research – in support of Charlie Stevens who tragically passed $16,500 RAISED away in January 2021.

$16,500 RAISED Back to Contents

• The Wine Wall, Silent Auction and Main Auction items were sourced in conjunction with the various groups with the Highway making a significant contribution to each fundraiser • The Highway took payment for all items sold on the night via eftpos at each event and then forwarded the money to the Charity

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INVOLVEMENT WITH LOCAL GROUPS • The Hon. Stephen Patterson, Member for Morphett – AGM, Business Breakfast • Southern Jazz Club – free room hire and set up every Tuesday night for approx. 150 guests • Support Act – free room hire and set up every 4th Thursday for approx. 150 guests • St John The Baptist School – free room hire + donations for raffles CLUB SPONSORSHIPS In addition to these fundraising evenings, we also supported other charities by way of raising money through complimentary room hire, auctions, raffles, drink subsidies and donations from food sales.

INVOLVEMENT CLUB SPONSORSHIPS Saints Football Club, WITH LOCAL GROUPS KAREN FITZGERALD FOUNDATION Goodwood LUNCH

SHOCS Football Club, SturtOver Football was started by The HWY to help at-risk children in care. •This Thelunch Hon. Stephen Patterson, Club, Adelaide Angels Baseball Member for Morphett – AGM, the past eight years, the lunch has steadily grown to now 200 guests. Club, Glenelg Baseball Club, Goodwood Business Breakfast Baseball Club, Colonel Light Gardens $19,000 RAISED • Southern Jazz Club – free room hire Football Club, Glenelg Cricket Club, and set up every Tuesday night for Camden Athletics Club, Matrics Netball ZAHRA LUNCH approx. FOUNDATION 150 guests Club, Metro Jets Netball Club, Adelaide 29 October 2021 Cricket Club, Birkalla Soccer Club. • Support Act – free room hire and We closely with General Manager Gemma Burdon to help setworked up every 4th Thursday for Our sponsorship consists of a cash approx. 150event guestswas a success. We donated corkage and room hire for ensure this component + HWY vouchers to be used the event to help raise extra funds and helped setplayers. up the silent auction. for best • St John The Baptist School – free

We alsohire sourced wine for the wine wall and donated a Highway voucher room + donations for raffles towards the raffles. 65 ROSES BALL 11 September 2021 This event was referred to us by our Mezzanine Wine Rep Nick Kay. Kerry Purchase worked in conjunction with us to make this event spectacular! All of the wines for this event were supplied and we donated free room hire and corkage. There was also a significant discount on our food package to help raise money on the night.

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SHOCS FOOTBALL CLUB KERRIN MCEVOY LUNCH Supported with raffles, auctions, and donations for drinks and food. $16,000 RAISED KICKSTART FOR KIDS LUKE HODGE LUNCH Supported with a raffle for Kickstart for Kids. $2,000 RAISED SAMMY D FOUNDATION SCHNIT TY FOR SAM $5 From every schnitzel sold was donated to the Sammy D Foundation. $380 RAISED 18 | Hotel SA | W W W . A H A S A . A S N . A U

Goodwood Saints Football Club, SHOCS Football Club, Sturt Football Club, Adelaide Angels Baseball Club, Glenelg Baseball Club, Goodwood Baseball Club, Colonel Light Gardens Football Club, Glenelg Cricket Club, Camden Athletics Club, Matrics Netball Club, Metro Jets Netball Club, Adelaide Cricket Club, Birkalla Soccer Club. Our sponsorship consists of a cash component + HWY vouchers to be used for best players. Inspiration to do what we do comes in all shapes and sizes, and as we have found out this year through the amazing generosity of guests who have attended our fundraisers, the non-profit industry as a whole is very inspiring. There are plenty of people who are making a difference in the lives of many people and the community in which we live and to raise over $150,000 in one year to give back to our immediate community makes us feel extremely honoured and proud. Tom, Charlotte, Belinda, Sharon and Charlie are five people who have inspired us this year to help make the world a better place and to help find cures for these insidious diseases that take people’s lives. We’ll leave you with a quote that has moved us to continue raising money and to try and make a difference. “Remember that the happiest people are not those getting more, but those giving more.” Back to Contents

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Cooking Comes from the Heart for SA ‘Chef of the Year’ BY TYLER MAUND

Stirring jam over a wood stove in sweltering outback Australia is a treasured memory for newly awarded AHA|SA Chef of the Year, Anna Kittel. “My great aunty had a wood stove in Iron Knob, and I used to go over there and make pasties and jam with her,” she said. “I wouldn’t do anything else, I’ve tried other things but I keep coming back to it, it comes from the heart and it’s in my blood – it’s just what I really love doing. “I’ve been in hospitality for over 30 years, I spent a little time away when I had children but I went straight back to it – I’ve always had a good support system with my family,” she said. Anna is the Executive Chef at the Uraidla Hotel  in the Adelaide Hills and proudly accepted her award that recognises her skills as a talented chef and a hospitality management professional. Anna has been at the Uraidla Hotel for the past six years, beginning in 2016, after spending seven years as head chef at The Crafers Hotel.

“It is a job of creativity and passion and we need to make it easier for chefs.” “I have a really diverse team, which is fantastic, but it is really hard to find people,” she said. “You can do extraordinary hours for very little reward, the ones that are passionate stay in it, and the ones that aren’t go and do something else. 20 | Hotel SA | W W W . A H A S A . A S N . A U

“The job itself is like riding a rollercoaster, at some places you’re serving 200 meals in two hours, you need a lot of people that can work well together in a team environment, it is emotionally and physically draining at times.” At the Uraidla Hotel Anna works tirelessly to combat this by helping her staff maintain a work-life balance as well as they can. “We need a big overhaul in Australia to make it less gruelling. It is a job of creativity and passion and we need to make it easier for chefs.” She has an exceptional knowledge on all facets of kitchen operations which has seen her excel over many years, this includes stock control, employment, instruction and mentoring of staff, rostering, budgeting, cleaning schedules, health and safety operations, menu creation and customer service. With over three decades of hospitality management experience, Anna Kittel is a deserving winner of the 2022 AHA|SA ‘Chef of the year’ award. 900 people convened at the Adelaide Entertainment Centre on Tuesday the 18th of October to celebrate the best of the South Australian hotel industry. Anna is an adored figure at the Uraidla Hotel, affectionately known as ‘Mum’ in the kitchen by her staff. She sees her role not only as a leader but also a nurturer for the younger generation that are coming through. “I just want to nurture and take care of them because they are our future. “Seeing them do well makes me happy, I get a lot of Back to Contents

Director of the Uraidla Hotel, Julie Peter and General Manager, Heath Johansen, with Anna Kittel after accepting the award for Chef of the Year 2022.

gratitude when I see them create something. “We’ve just started a weekly special with all the chefs, they take their turn each week to do a special. They need to be able to be creative – to make it more rewarding.” The Uraidla Hotel provides a homely feel for all of its customers, featuring a pub menu that sources local ingredients and is different to your standard fine-dining restaurant. “You can come to my kitchen and you won’t find any unnecessary processed foods,” she said. “We pride ourselves on being local. “I get my fish locally from a man down at the Coorong, I get cheese up the road from Section28 and I buy eggs from Summertown – I try to keep everything as fresh as I can.”

“It’s always changing and you have to grow, things run out of season, you have to be really careful with what you put on, we generally have 2-3 different menus per year.

Anna has also been integral to creating and maintaining the Uraidla Hotel’s garden, which is used for much of the food featured on the hotel menu.

“Receiving the award was a thrill, I was a bit shocked actually and I still am,” Anna said.

“I make marmalade that we sell in the café, I also make bottled sauces as well, the garden has silverbeet, kale and so much more.”

“You can come to my kitchen and you won’t find any unnecessary processed foods... we pride ourselves on being local.” Food trends in the market is another important aspect of running a successful menu and Anna works hard to ensure The Uraidla is constantly evolving. “I’ve seen a lot of trends come and go during my career, we are going back to that retro model,” she said. “We are going into more grains, we are also going into vegan, it’s a big challenge and a lot of reading and research. “I really like Ottolenghi, I get a lot of inspiration from him, as well as going out and having meals here and there and what other menus chefs are doing overseas. Back to Contents

The submission process for the award saw Anna undergo an interview, whilst a letter of recommendation was provided by Director of the Uraidla Hotel, Julie Peter. General Manager Heath Johansen was also insistent that Anna be nominated. “I’m not one to go for awards, they put me in last year and again this year, I’m a bit blown away, I’m very lucky to have both of them.” Finding more people like Anna is proving challenging for the hospitality industry however, with a nation-wide chef shortage making things difficult for businesses. The demands expected of chefs can steer people away from the industry, such is the taxing nature of the occupation. Despite the strenuous workload there is plenty of joy to be found in the profession and Anna hopes that young people keep entering the industry. “If you’re passionate about cooking then you can get a lot of satisfaction,” “I get a lot of enjoyment out of my customers, telling me that they have enjoyed their meal or looking at a plate and it’s presentation and being proud about that,” “If you love what you do, then you’re going to stay in what you do.” W W W . A H A S A . A S N . A U

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Hotel Victor HOTEL VICTOR ’S $5 MILLION TRANSFORMATION WORDS : LUCY BREWER

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ALH Group’s multi-million-dollar investment in the Hotel Victor  has transformed the ageing pub into the epitome of a seaside hotel. Gone is the faded, jaded and dark interior to let the sun pour into an open, modern setting. However, it hasn’t pushed the “modernity factor” too far, living up to its motto – “old pub, new look”.

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The $5 million transformation took eight months. The internal demolition team took up their sledgehammers on January 10 this year, with tools down and a soft launch in August. Highlights include a stunning new front bar, which now has a patio/ al fresco area and 360 bar service. “The refurbishment of the Hotel

Victor has reinvigorated the venue and brought new life to the dining, drinking, and gaming areas,” said Corey Farmer, SA State Manager of ALH Hotels. “By extending the bistro south towards the ocean, the new prime location of the terrace provides an alfresco dining experience with impressive views across to the parklands and waterfront.”

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The ‘best seats in the house’ look over spacious Warland Reserve and Granite Island, with windows and doors able to be open and closed to suit the weather. The interior of the hotel has been inspired by the seaside location. It incorporates blues, copper, and natural stone and timber elements, that Corey said make for an “overall light and relaxed coastal feel.” “The central bar is a prominent feature of the overall dining and drinking space and is the focal point, providing a hub for patrons,” he said. For Corey it’s a project close to home. Like many other South Australians, he frequented the area during childhood holidays. All aspects of the renovation were thoughtfully planned, from the light fixtures to chair selection, with natural light flooding inside the bright and fresh space.

As the hotel’s website says: “It’s modern, unpretentious and comfortable; the perfect place to get together with family and friends for a drink, a meal or to stay a few nights.” The Hotel Victor’s accommodation offering has also been refreshed, so the venue is now what Corey called, “the complete package.” The 32 rooms – all with ensuite bathrooms – are located upstairs, some with stunning park and ocean views. LIVE MUSIC In planning the best way to reinvigorate the 159-year-old pub, ALH surveyed its patrons. The overwhelming consensus was “more live music”, which now sees local and national acts performing each Friday and Saturday night. DINING OPTIONS During the substantial renovations,

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the bistro and gaming rooms kept functioning, and the Norfolk Cafe stayed open for drinks, coffee and cake. Hotel chefs tested specials every week to see what was popular with patrons and these now appear on the refreshed menu. The menu maintains its loyalty to pub classics, as well as focussing on seasonal produce and local ingredients. Patrons with allergies will be pleased to learn that the pub offers vegan and gluten-free options. So, alongside schnitzels you will now see dishes such as rye toast with roasted pumpkin, smashed avocado, rocket, mushroom, cherry tomatoes, pepita seeds and balsamic glaze. The kitchen is open, all-day, every Friday, Saturday and Sunday. Breakfast is offered every day from 8am.

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Beers on tap range from mainstream draught to seasonal craft, and there’s always an all-day every day specially priced pint. Corey said the wine list is an evolving category: “We have access to some incredible wines here in South Australia, and we are keen to showcase these to our customers.” HISTORY According to the National Trust, “the first stone house (Victor Harbor House) was built on this site in 1863 as a boarding house for workers engaged with port business. “Over the years, this building was licensed and extended until in 1961, it was replaced by a new building which was also extended and refurbished in 1992.” A historic article sourced from Trove reveals that “the present building was erected by the SA Brewing Co in 1964. “Well-known local identities Roy and Barbara Temple assumed management in 1979 and then with Peter O’Shaughnessy and Bill Green, became owners in 1982.” Although in the hands of one of Australia’s largest hotel groups, the latest redevelopment shows ALH’s ability to allow each hotel to show its individual character. PRESENT DAY What guests see now is a thoughtfully designed refurbishment intended to modernise and revitalise

the venue, while ensuring it maintained its relaxed atmosphere. “We’re hoping the experience at the revitalised Hotel Victor is made memorable by the relaxed seaside setting which is now complemented by a refreshing and cohesive internal refurbishment,” said Corey. “We will be working on training and developing our team to create memorable moments for our guests. Every pub has a story, and our aim is to bring this to life.

“The interior of the hotel has been inspired by the seaside location. It incorporates blues, copper, and natural stone and timber elements.” We want to enhance and expand our offers to tie in with our locals.” It’s a great achievement and the Hotel Victor remains as quintessentially Victor Harbor as the horse-drawn carriage and The Bluff.

Leading commercial hospitality architects.

Cayas + Ward architecture

interior design masterplanning branding

www.cayasandward.com.au

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“Proud to be associated with the ALH Group as the principal builder for the Hotel Victor redevelopment.”

Andy’s Building Services Pty Ltd Mobile 0412 831 274 www.buildbyandy.com.au

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FEEL THE HEAT! Scorchin’ Fortune is our first H&S multigame. It has three different H&S experiences to add a point of difference to your gaming floor. Gold of the Nile, Tiki Blast and Sky Temple are all new games and each include their own unique free games feature and a mechanic offering three shots at a better H&S experience. This stunning new multigame offers endless entertainment on our player favourite MarsX cabinet.

To request a call from your Aristocrat Business Partner, Please scan the QR Code Schorchin’ Fortune and the Aristocrat logo are trademarks or registered trademarks of Aristocrat Technologies Australia Pty Limited. ARISTOCRAT PROMOTES RESPONSIBLE GAMING.

Charity Golf Day Raises $2.9 Million The Liquor Industry Golf Club (LIGC) holds an annual golf day in February each year to support children’s charities here in South Australia. This year’s event for the LIGC Charity Golf Day will be held on Monday 6 February 2023 @ Grange Golf Club – shotgun start at 7am. There will be $80,000 from the 2022 Charity Day to distribute to selected children’s charities which will be announced closer to the event. The Charity Day is a key event on the hospitality golf calendar and has raised considerable funds over the past 21 years of approx. $2.9M. It is attended by many industry businesses, providers and a contingent of hoteliers who also volunteer their help on the day. Exceptional ongoing sponsorship has been assured by major sponsorship partners in BankSA

and Grange Golf Club, to key corporates with Thomas Foods Australia, West End/Lion Beverages, Coopers Brewery, Coca-Cola Europacific Partners, CUB Premium Beverages and many other allied liquor industry providers. BankSA has secured their sponsorship of the Charity Day with a generous donation and provision of the BankSA marquee for hosting guests at lunch on the Practice Green, Grange Golf Club. Rob Gillies, Chair of the LIGC Charity Day committee, understands what it will mean to the children’s charities who benefit from the funds this year. “Our donations assist specific needs within charity groups for children who are most vulnerable, and BankSA’s generous donation to our day enables us to raise more funds to accommodate the many charities we support each year.

The day will be lifted with our continued support from BankSA along with Grange Golf Club on 6 February 2023,” said Rob. The Charity Day will generate much needed funds for children’s charities, and move towards the landmark $3M raised. Teams can be booked by contacting Robbi Tims: robbitims@cooterconsulting.com.au  0418 834 823 UPCOMING LIQUOR INDUSTRY GOLF CLUB EVENTS • 20 & 21 Nov 2022 South Coast Weekend • 5 Dec 2022 Captains Day, Royal Adelaide • 6 Feb 2023 Charity Day, Grange For more information ligc.com.au 

EXCLUSIVE MARKETS AND OFFERS ON TAP ONLY IN YOUR VENUE

THE NEW TAB APP IS EVEN BETTER AT THE LOCAL

*Venue Mode available on the TAB app in operating TAB Venues, Agencies and selected Racecourses. Help is close at hand. Call Gambler’s Help, GambleAware or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gambleaware.nsw.gov.au or www.gamblinghelponline.org.au. You know the score. Stay in control. Gamble Responsibly.

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AVAILABLE IN:

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AHA|SA Staff Spotlight ALISA WENZEL, FINANCIAL CONTROLLER WHEN DID YOU JOIN THE AHA | SA?

HOW DO YOU OCCUPY YOUR TIME OUTSIDE OF WORK?

September 2022.

I enjoy spending time with the family, participating in the ‘Bloody Long Walk’ and ‘Coast Trek’, and planning various hikes around Australia.

WHAT ARE YOUR KEY RESPONSIBILITIES AT THE AHA | SA? I am responsible for managing financial planning, forecasting, budgeting and reporting. WHAT IS YOUR PREVIOUS WORK EXPERIENCE? Having started my working career in admin for a chartered accountant and various accounting firms, I decided to do further study and commenced work as a tax accountant. I then furthered my career as a company accountant for a software development firm. I am now fortunate to have secured the role as CFO for AHA|SA.

I also enjoy travelling and taking the dog for a walk. WHAT’S SOMETHING READERS PROBABLY DON’T KNOW ABOUT YOU? That I was adopted at five days of age by a wonderful family in Adelaide, and that I have had the privilege of meeting my birth mother in Thailand, which was an amazing experience. WHERE IS YOUR FAVOURITE HOLIDAY DESTINATION? I enjoy seeing different parts of the

world, but so far I have loved Fiji for the warmth, beaches and beautiful people.

Coopers Brewery Releases First Mid-Strength Lager Australia’s largest independent family-owned brewery, Coopers, is releasing its first mid-strength lager following a successful customer trial earlier this year. Coopers Dry 3.5 shares the quality and credentials of the popular full-strength Coopers Dry – low carb, fine filtered and low calories – but with less alcohol. A limited run of Coopers Dry 3.5 in 375ml cans was trialled over six months, becoming one of the top mid-strength brands sold in NSW independent retailers and a top 10 brand at several mining sites in Western Australia.

market and follows an increase in consumers seeking moderation and healthier choices. “We’ve seen significant growth in this beer category around the country and it was time to offer Australian drinkers a new high-quality option to satisfy their thirst for mid-strength lagers,” she said. “In independent retailers, mid-strength now accounts for more than 30 per cent of beer volume.

Based on the strong response, the lager has now been added to the brewery’s portfolio.

“Our portfolio already features one of Australia’s favourite mid-strength ales in Coopers Mild Ale, however we know that retailers and consumers have been asking for the great Coopers taste in a lower alcohol lager and we’re pleased to answer the call.

Coopers National Marketing Manager, Kate Dowd, said the release of Coopers Dry 3.5 offers drinkers an alternative choice to mid-strength beers already on the

“Coopers is fortunate to have some of the most passionate beer fans in Australia and we take their ideas for new products seriously.”

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R E G I O N A L

M E E T I N G S

It was a great afternoon at the Alma Tavern  on 25 October for the metropolitan meeting and panel discussion with special guests David Smith - Lion Beverages, Melanie Cooper - Coopers and Danny Celoni Carlton & United Breweries. Great hospitality with many valuable insights. We were so privileged to have our brewery greats together for the first time in many years! Thanks to the team at the Alma Hotel for hosting this great event.

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Regional

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AHA | SA MEMBER INFORMATION

Parliament Passes Paid Family & Domestic Violence Leave OWEN WEBB - AHA | SA WORKPLACE RELATIONS MANAGER

On 28 July 2022, the Albanese Government introduced the Fair Work Amendment (Paid Family and Domestic Violence Leave) Bill 2022 (the Bill). The Bill was for an Act to amend the Fair Work Act 2009 (Cth) (Fair Work Act) to provide for 10 days of paid family and domestic violence leave (FDVL) and for related purposes. The Bill passed through Parliament on 27 October 2022, following some amendments from the Senate. The new FDVL changes will amend the current FDVL provisions contained in the National Employment Standards under the Fair Work Act. As the FDVL provisions are a national minimum standard under the Fair Work Act, the minimum standard is applicable to employees covered under Modern Awards, those employees employed pursuant to an enterprise

agreement and Award/Enterprise Agreement free employees. The new FDVL amendments will commence from 1 February 2023 for employees employed other than by a small business, and 1 August 2023 for small business employees. A small business is defined under section 23 of the Fair Work Act and includes a business that employs fewer than 15 employees. The changes include the following1: • The current FDVL provisions provide for access to 5 days of unpaid leave per 12-month period of employment, whereas the new amendments will provide full-time, part-time and casual employees with the ability to access up to 10 days of paid FDVL per 12-month period of employment. The new entitlement of up to 10 days of paid FDVL will be available in full at the start

of each 12 month period of the employee’s employment and will not accumulate from year to year. The paid FDVL will be a separate entitlement to any paid personal/ carer’s leave entitlement. • The new amendments will extend the current definition of family and domestic violence to include conduct of a current or former intimate partner of an employee, or a member of an employee’s household. • Employees who need to access paid FDVL can be requested by the employer to provide the employer with evidence that would satisfy a reasonable person that the FDVL is being taken for the purpose of dealing with the impact of family and domestic violence. Such evidence could include arranging for the safety of the

See Fair Work Amendment (Paid Family and Domestic Violence Leave) Bill 2022 – Explanatory Memorandum

1

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employee or a close relative (including relocation), attending court hearings, accessing police services, attending counselling and attending appointments with medical, financial or legal professionals. • Employers, other than with the consent of the employee, will not be able to use any such evidence provided by the employee for any reasons other than to satisfy the evidence requirements for FDVL. An employer may however use such evidence for other reasons if required by an Australian law or if necessary to protect the life, health or safety of the employee or another person. • In relation to payment of the paid FDVL, full-time and part-time employees will need to be paid at their full rate of pay, worked out as if the employee had not taken the period of leave and for casual employees, they will need to be paid at their full rate of pay worked out as if the employee had worked the hours in the period for which the employee was rostered. For casual employees they will be taken to have been rostered to work hours in a period if the casual employee has accepted an offer by the employer of work for those hours. • With respect to payslips, to ensure the safety of all employees, a new regulationmaking power will be inserted into subsection 536(2) of the Fair Work Act to enable regulations to be made prescribing information in relation to paid FDVL that must not be included in payslips. • The new amendments will be subject to an independent review as soon as practicable after 12 months of operation and will need to consider the impacts on small business, sole traders and people experiencing family and domestic violence.

IMPLICATIONS FOR EMPLOYERS Now that these new amendments have passed through Parliament, employers can now prepare for the changes to FDVL. Preparation should include, • Updating policies and procedures to reflect the new paid leave provisions and ensuring that procedures are clear on how an employee can access such leave and any evidence required by the employer. • Ensuring that payroll systems are updated to provide for paid FDVL. • Ensure that employees are aware of their ability to access such leave arrangements and that the employer can provide support to any team members suffering from family and domestic violence. SECURE JOBS, BET TER PAY BILL The Albanese Government is seeking to make significant changes to the existing Australian workplace laws through their Fair Work Legislation Amendment (Secure Jobs, Better Pay) Bill 2022 (the Secure Jobs Bill), which they introduced to Parliament on 27 October 2022. The Secure Jobs Bill seeks to amend the Fair Work Act and related legislation with a focus on the areas of wage growth, job security, gender equity and fairness. The Secure Jobs Bill seeks to make amendments to several areas of workplace law and below are some of the areas that have the most significant impact for the Hotel sector2. • Registered Organisations Commission – The amendments seek to abolish the Registered Organisations Commission. • Better Off Overall Test (BOOT) – The Fair Work Commission (FWC) assesses enterprise agreements using the BOOT. The Secure Jobs Bill seeks to make amendments to the BOOT to try and address inflexibilities that

have arisen in the implementation of the BOOT over time. The legislation would clarify that the BOOT must be applied as a global assessment rather than a line-byline comparison. • Bargaining disputes - Giving the FWC greater powers to resolve intractable bargaining disputes about enterprise agreement terms and conditions of employment by having the ability to determine any outstanding matters by arbitration where there is no reasonable prospect of the parties reaching agreement. • Enterprise Agreement approval – Simplifying some of the preapproval requirements that need to be met for an enterprise agreement to be approved by the FWC. • Initiating bargaining – single enterprise agreements Currently a majority support determination is required under the Fair Work Act by an employee bargaining representative such as a Union to initiate bargaining for a replacement enterprise agreement. This provision would be removed, and bargaining could be initiated if the proposed single enterprise agreement would replace an existing agreement that has a nominal expiry date within the past 5 years and that has a scope substantially similar to the proposed agreement. • Supported Bargaining Stream – Amending the low-paid bargaining provisions in the Fair Work Act and renaming them the Supported Bargaining Stream. The FWC would need to consider whether it is appropriate for parties to bargain together, taking into consideration the pay and conditions in the relevant industry, whether employers have clearly identifiable common interests and whether the number of bargaining representatives would be consistent with a manageable collective bargaining process.

See Fair Work Legislation Amendment (Secure Jobs, Better Pay) Bill 2022 – Explanatory Memorandum

2

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• Termination of enterprise agreements after nominal expiry date – Amending the Fair Work Act to clarify that the FWC can only terminate an enterprise agreement that has nominally expired on the unilateral application of a party in limited circumstances. The Bill proposes that applications to terminate an agreement under s 225 and 226 of the Fair Work Act must be heard by a Full Bench if the agreement still covers employees and the application is opposed by any of the parties covered by the agreement. Agreements will still be able to be terminated by consent. • Sunsetting of ‘Zombie’ agreements – A proposal to automatically terminate any ‘zombie’ agreements made prior to the commencement of the Fair Work Act and during the ‘bridging period’ of 1 July to 31 December 2009. The automatic termination would occur after 12 months of the legislation commencing unless an application is made to the FWC to extend the agreement.

• Fixed term contracts – Empowering the FWC to resolve disputes in relation to an employee’s status as a fixed term employee. Limiting the use of fixed term contracts to a maximum of 2 years for the same position or to two consecutive contracts, whichever is the shorter time period. • Flexible Working Arrangements – Empowering the FWC to resolve disputes in relation to flexible working arrangements. Where the dispute relates to an employer’s refusal to grant or respond to a request for a flexible working arrangement, the FWC would be empowered to resolve the dispute by mandatory arbitration. • Prohibiting pay secrecy – Provide a new provision in the Fair Work Act giving employees a positive right to disclose (or not disclose) information about their own remuneration and any related terms and conditions of their employment to any other person, as well as to ask other employees about their remuneration and terms and conditions of employment.

• Prohibiting sexual harassment in connection with work – Provide a new prohibition on sexual harassment in connection with work into the Fair Work Act. The new provisions would enable a court to order a party that has contravened the new prohibition on sexual harassment in connection with work to pay a pecuniary penalty. Pecuniary penalties could also be ordered in relation to contraventions of a stop sexual harassment order or an order made by the FWC when arbitrating a sexual harassment dispute. The new provision would also make employers and principals liable if their employee or agent contravened the new prohibition on sexual harassment in connection with the employment of the employee or with the duties of the agent as an agent. • Anti-discrimination measures – Adding three further protected attributes into the antidiscrimination framework in the Fair Work Act – breastfeeding, gender identity and intersex status.

Did you miss last month’s Hotel SA stories on... 2022 AHA | SA HOTEL INDUSTRY AWARDS FOR EXCELLENCE : •

FULL LIST OF WINNERS

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36 | Hotel SA | W W W . A H A S A . A S N . A U

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Adelaide’s Best Hotel Website Design Company 

boylen.com.au

Adelaide Web Designer  08 8233 9433

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| Hotel SA | 37

NEW

ALL flavour, no fuss

For more information contact your Pernod Ricard Representative, or call customer service on 1300 363 153 38 | Hotel SA | W W W . A H A S A . A S N . A U

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

AHA|SA Podcasts

The AHA|SA now has a range of podcasts available for members, to suit all your needs and interests. Podcasts are a great way for you and your staff to receive up-to-date information for the hospitality industry, access important resources, and learn more about SA pubs and publicans, both old and new. Whatever your mood, there’s a podcast for you. Tune in via your favourite podcast app!

OUR SHOUT: THE SA HOTEL PODCAST

CHECK INN : MENTAL HEALTH & WELLBEING IN HOSPITALITY

BEHIND THE BAR : STORIES OF SA PUBLICANS

LISTEN ON

LISTEN ON

LISTEN ON

 SPOTIFY

 SPOTIFY

 SPOTIFY

 GOOGLE

 GOOGLE

 GOOGLE

Our Shout is the official podcast of the SA Hotel industry, brought to you by the AHA|SA. Hosted by Mandy Collins, publican of the Lady Daly Hotel, Our Shout is a great 30-minute listen to keep you and your team up-to-date with the latest hotel industry news and information, interesting pub stories and business tips from our corporate partners. This is a podcast not to be missed!

The last two years have been incredibly challenging for the hospitality industry, so the AHA|SA and corporate partner EML, have created the Check Inn - Mental Health and Wellbeing in Hospitality podcast to help those in the industry. Hosted by Tim Boylen and Organisational Psychologist Hayley Lokan, this series of six podcasts covers various topics in short, easy-to-understand episodes for you and your staff. Topics include resilience, managing stress, emotional intelligence, managing change, wellbeing and dealing with difficult customers.

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Update: Greg Fahey is the latest addition and you’re sure to get a laugh as he tells a wide range of stories. In the brand new podcast series, Behind the Bar - Stories of SA Publicans, SA publicans recall “the way things used to be” - the days of SP bookies, paying off police and hotels doubling as prisons and morgues. Listen to tales of the day beer ran out, memories of the “six o’clock swill” and previously untold stories of political intrigue, as well as Peter Hurley’s thoughts on Nick “No Pokies” Xenophon.

W W W . A H A S A . A S N . A U

| Hotel SA | 39

S ’ Y R O T N U S M O FR

X I M E R

O1 P

N

N A P A IN J

*

*Based on 2021 IWSR Sales Data 40 | Hotel SA | W W W . A H A S A . A S N . A U

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A C C O U N TA N C Y S E R V I C E S

C L E A N I N G C O M PA N I E S

INSURANCE

Bentleys SA 8372 7900 Perks Accountants & Wealth Advisers 08 8273 9300 Winnall & Co. 8379 3159

A Cleaner World 0426 887 364 SCS Group 1300 664 647

Aon Risk Solutions 8301 1111

AT M S

Banktech 0408 462 321 Cashzone 1300 305 600 Next Payments 1300 659 918 ARCHITECTS & INTERIOR DESIGNERS

Studio Nine Architects 8132 3999 AUDIO VISUAL

Big Screen Video 1300 244 727 Novatech Creative Event Technology 8352 0300 BACKGROUND MUSIC

CLEANING & HYGIENE SUPPLIES

Bunnings Group 0435 630 660

Bunnings Group 0435 630 660

Grinders Coffee 1300 476 377

Stoddart Food Service Equipment

COMPUTER & IT SERVICES

0468 923 320

CompNow 8133 8000 ENERGY & SOLAR SOLUTIONS

Class A Energy Solutions 8391 4853 Trans Tasman Energy 1300 118 834 Perks Accountants & Wealth Advisers 08 8273 9300 Winnall & Co. 8379 3159 FIRST AID

Zoo Business Media 07 5587 7222

FOOD SERVICES

Bank SA 0403 603 018 Perks Accountants & Wealth Advisers 08 8273 9300

Bidfood 0427 099 558 Galipo Foods 8168 2000 PFD Foodservice 8114 2300 Thomas Foods 8162 8400

BEVERAGE GASES

FURNISHINGS

MEDIA

Boylen 8233 9433 FIVEaa 8419 1395 Solstice Media 8224 1600 M I G R AT I O N

Migration Solutions 8210 9800 ONHOLD/MESSAGING

1800 ON HOLD 8125 9370 PAY R O L L & H R R E S O U R C E S

Concept Collections 1300 269 800

BEVERAGES

Independant Gaming Analysis 8376 6966 Winnall & Co 8379 3159

BOOKKEEPING

Ryan & Durey Solicitors 0421 595 815

Foxtel 1300 138 898

BOC Limited 0424 647 568 Supagas 8252 7472 Accolade Wines 8392 2238 Australian Liquor Marketers 8405 7744 Carlton & United Breweries 13 BEER (13 2337) Campari Group 02 9478 2727 Coca-Cola Europacific Partners 8416 9547 Coopers Brewery 8440 1800 CUB Premium Beverages 8416 7819 Diageo Australia 0401 120 872 Empire Liquor 8371 0088 Lion 8354 8888 Liquor Marketing Group 8416 7575 Mighty Craft 0434 269 997 Oatley Fine Wine Merchants 1800 628 539 Options Craft Liquor Merchants 8346 9111 Pernod Ricard Australia 8208 2400 Samuel Smith & Son 8112 4200 Treasury Wine Estates 8301 5400

LEGAL SERVICES

Eckermann Lawyers 8235 3990 Wallmans Lawyers 8235 3000

FINANCIAL PLANNING

St John 1300 360 455

BANKING & FINANCE

KITCHEN & BAR EQUIPMENT

COFFEE SUPPLIERS

Foxtel Music 1300 148 729 Moov Music 1300 139 913

I . T. P R O D U C T S & S E R V I C E S

Boylen 8233 9433

Perks Accountants & Wealth Advisers

G A M I N G A N A LY S I S

G A M I N G F L O AT R E C O N C I L I AT I O N

GBay/Aruze Gaming 0424 700 888 GAMING MACHINE SERVICES

Ainsworth Game Technology 0409 171 616 Aristocrat Technologies Australia 8273 9900 Coms Systems 0409 283 066 GBay/Aruze Gaming 0424 700 888 IGT 8231 8430 Independant Gaming Analysis 8376 6966 Konami Australia Pty Ltd 0409 047 899 MAX 8275 9700 Scientific Games 0400 002 229 Statewide Gaming 0448 076 144

08 8273 9300 Tanda 1300 859 117 Winnall & Co. 8379 3159 POS SYSTEMS

Bepoz 1300 023 769 Bluize 1300 557 587 H&L Australia Pty Ltd 1800 778 340 P R O P E R T Y V A L U AT I O N S

Knight Frank Valuations & Advisory 8233 5222 R E TA I L L I Q U O R M A R K E T I N G

Liquor Marketing Group 8416 7575 S I G N AG E & P R O M OT I O N A L IT E M S

The Banner Crew 8240 0242

G A M I N G L O YA LT Y

Bluize 1300 557 587

S P O R T S & E N T E R TA I N M E N T M E D I A

Perks Accountants & Wealth Advisers 08 8273 9300 Winnall & Co. 8379 3159

GAMBLING SERVICES

Foxtel 1300 790 182

The Lott 132 315 UBET 8354 7300

S TA F F T R A I N I N G & R E C R U I T M E N T

EQUIPMENT/SUPPLIES/HARDWARE

Bunnings Group 0435 630 660

Langfords Hotel Brokers 0410 605 224 McGees Property Hotel Brokers 8414 7800

CASH HANDLING / TERMINALS

H OT E L M A N AG E M E NT

Banktech 0408 462 321 BK Electronics 0431 509 409 Cardtronics 03 9574 4878 Coms Systems 0408 462 321 GBay/Aruze Gaming 0424 700 888 Next Payments 1300 659 918

H&L Australia Pty Ltd 1800 778 340

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Adelaide Institute of Hospitality 8338 1492

H OT E L B R O K E R S

Maxima 8340 7766 Perks Accountants & Wealth Advisers 08 8273 9300 St John 1300 360 455 S U P E R A N N U AT I O N

H OT E L M A R K E T I N G

Digital Marketing AOK 1300 658 543

HostPlus 0418 327 607

I N F O R M AT I O N S Y S T E M S / S I T E P R E P

WEBSITES

Max Systems 8275 9700

Boylen 8233 9433 W W W . A H A S A . A S N . A U

| Hotel SA | 41

Corporate Partners D I A M O N D

2022/23

P L A T I N U M

G O L D

131 733 S I L V E R

pfdfoods.com.au For full product range and details of your nearest branch

Ainsworth Game Technology

Ryan & Co. Solicitors

Konami Australia Pty Ltd

Bunnings Group PFD063 Hotel SA Advert (1/4 Page).indd 1

18/05/09 11:47 AM

Australian Liquor Marketers

Campari Group

Liquor Marketing Group

Samuel Smith & Son

BankSA

Digital Marketing AOK

Scientific Games

Big Screen Video

Foxtel

Novatech Creative Event Technology

Bluize

IGT

Boylen

Independant Gaming Analysis

Oatley Fine Wine Merchants Options Craft Liquor Merchants

Stoddart Food Equipment Tanda

B R O N Z E

1800 ON HOLD

Class A Energy Solutions

Maxima Training Group

Statewide Gaming

A Cleaner World (ACW)

CompNow

McGees Property Hotel Brokers

St John

Adelaide Institute of Hospitality

Concept Collections

Mighty Craft

Banktech

Studio Nine Architects

Eckermann Lawyers

Migration Solutions

Bentleys Accountants

Supagas

Empire Liquor

Next Payments

Bepoz

GBay/Aruze Gaming

Perks Accountants & Wealth Advisers

BK Electronics BOC Limited

Knight Frank Valuations & Advisory SA

Cashzone

Langfords Hotel Brokers

42 | Hotel SA | W W W . A H A S A . A S N . A U

The Banner Crew Trans Tasman Energy Group

SCS Group

Wallmans Lawyers

Solstice Media

Winnall & Co

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GAMING CARE works with all South Australian Hotels with gaming machines to reduce the harm caused by problem gambling.  Providing the hotel industry with the capacity to respond to community concerns related to the harm associated with gambling by contributing to early intervention and support for problem gamblers and their families.  Minimising the harm caused by problem gambling behaviour by fostering a compliant and proactive industry that works with regulators, gambling help services and gaming patrons to minimise harm caused by gambling.  Assisting licensees and hotel staff with their compliance obligations, and supporting venue staff through education and training regarding the recognition of problem gambling indicators and assisting in accurately documenting patron behaviour.  Providing licensees and hotel staff with the confidence and skills required to engage directly with patrons who are showing indicators of potential problem gambling, enabling them to intervene early and refer the patron to a gambling help service, or other support options if required.

Contact your local Gaming Care Officer, or our Office, for information on how Gaming Care can assist your venue.

T 08 8100 2499 F 08 8232 4979 E INFO@GAMINGCARE.ORG.AU 4TH FLOOR AHA|SA HOUSE 60 HINDMARSH SQUARE, ADELAIDE SA 5000

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For any assistance or support please contact your local Gaming Care Officer, or our office for information on how Gaming Care can assist your venue. W W W . A H A S A . A S N . A U

| Hotel SA | 43

L I C E N S E E

OCTOBER 2022

T R A N S F E R S

H OT E L

L O C AT I O N

E F F E C T I V E D AT E

NEW LICENSEE

Criterion Tavern

Gawler

24.10.22

Duxton Criterion Custodian Pty Ltd

Alma Hotel

Willunga

13.11.22

JR Sons Pty Ltd

Cross Keys Hotel

Cavan

14.11.22

Duxton Criterion Custodian Pty Ltd

NEW MEMBERS

The Aussie Inn The Aussie Inn.

+

O F F I C E

H O L D E R S

+

P U B L I S H E R 

C O N TA C T

3/288 Glen Osmond Road, Fullarton SA 5063 P (08) 8233 9433 W www.boylen.com.au

Level 4, 60 Hindmarsh Square, Adelaide SA 5000 POSTAL PO Box 3092, Rundle Mall SA 5000 PHONE (08) 8232 4525 TOLL FREE 1800 814 525 FAX (08) 8232 4979 EMAIL information@ahasa.asn.au WEB www.ahasa.asn.au

TIM BOYLEN Managing Director tboylen@boylen.com.au

EXECUTIVE COUNCIL DAVID BASHEER MATTHEW BINNS ANDREW BULLOCK SAM McINNES LUKE DONALDSON MATTHEW BRIEN MATT ROGERS

President Vice President Deputy Vice President Secretary Treasurer Executive Council Executive Council Executive Council

COUNCIL Andrew Kemp Andrew Plush Anna Hurley Brad Barreau

Corey Farmer Darren Steele Elise Fassina Guy Matthews

James Franzon Jason Fahey Jason Kelly John Giannitto

Karen Milesi Tony Franzon Peter Johnson Trent Fahey Simone Douglas Trevor Evans Tom Hannah

A D M I N I S T R AT I O N IAN HORNE General Manager ANNA MOELLER Deputy General Manager BRONTE McCARTHY Finance & Administration ALISA WENZEL Finance Controller OWEN WEBB Workplace Relations GARY COPPOLA Legal and Advocacy SCOTT VAUGHAN Membership & Business Services KATHERINE TAYLOR Communications and TAA (SA) LUCY RANDALL Events & Partnerships DIDIER VOLLERIN Liquor & Gaming LIZ TURLEY Training Coordinator Views expressed in Hotel SA are not necessarily those of the AHA|SA or the publisher and neither can accept, and therefore disclaims any liability, to any party for loss or damage caused by errors or omissions resulting from negligence, accident or any other cause. We do not endorse any advertising materials, services offered within advertisements or products, special offers or goods promoted therein.

44 | Hotel SA | W W W . A H A S A . A S N . A U

JAMIE RICHARDSON Advertising sales@boylen.com.au

MADELAINE RASCHELLA ELLIOTT Studio Manager/Graphic Designer

Reach the decision makers in SA hotels by advertising in Hotel SA.

08 8233 9433

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