n Useful Addresses

Adult social care

Contracts & Commissioning Section, Magdalen House, Trinity Road, Bootle L20 3NJ Telephone 0151 934 3779

Welfare Rights, Magdalen House, Trinity Road, Bootle L20 3NJ Telephone 0151 934 3660

Adult Social Care

For further information about our services contact 0345 140 0845 and an operator will take some brief details and get a member of the adult social care team will call you back.

Advocacy Services

Healthwatch Sefton

Suite 3B, 3rd Floor, North Wing, Burlington House, Crosby Road North, Waterloo, Merseyside L22 0LG Freephone 0800 206 1304

Sefton Advocacy

Unit 15 & 16 The Shakespeare Centre, 43-51 Shakespeare Street, Southport, PR8 5AB. Telephone: 01704 500500. Email info@seftonadvocacy.org

People First Sefton (Learning Disability)

Tel: 0151 329 2137

VoiceAbility (All adults)

Tel: 0151 207 7557

Domiciliary Care Agencies

CRG Homecare

Unit 20, The Shakespeare Centre, 43-51 Shakespeare Street, Southport, Merseyside, PR8 5AB 01704 829 019 southport@crghomecare.uk.com

New Directions

10 Magdalen Square, Bootle L30 5QH 0151 347 7834 lorna.irving@ndirections.org or neil.willis@ndirections.org

Local Solutions

286-316 Scotland Road, Liverpool, Merseyside, L5 5AE 0151 305 9987 ebyrne@localsolutions.org.uk

ICare

Suite A ground floor office, Sefton house, Bridle Road, Bootle, L30 4XR 0151 705 0812 seftoncare@icaregroup.co.uk

Other organisations

Sefton Council for Voluntary Services

Suite 3B, 3rd Floor, North Wing, Burlington House, Crosby Road North, Waterloo, Merseyside L22 0LG Telephone 0151 920 0726

Sefton Carers’ Centre,

27-37 South Road, Waterloo, Merseyside L22 5RF Telephone 0151 288 6060 www.sefton-carers.co.uk It provides information and support for people who are caring for a relative, friend or neighbour who is frail or has a disability or long-term illness. Drop in for information and support 9am to 5pm Mon to Thurs, 11am to 4.30pm Fri.

Care Quality Commission

National Customer Service Centre, Citygate, Gallowgate, Newcastle NE1 4PA Telephone 03000 616161 www.cqc.org.uk

NHS Southport & Formby CCG

5 Curzon Road, Southport, PR8 6PL Tel: 01704 395 785 www.southportandformbyccg.nhs.uk

NHS South Sefton CCG

Third Floor, Merton House, Liverpool, L20 3DL Tel: 0151 317 8456 www.southseftonccg.nhs.uk

PALS Patient Experience Team

Freephone: 0800 218 2333 Email: cmcsu.pals@nhs.net

Small Aids and Adaptations

Feelgood Factory: 0151 291 8027/8010 Sefton Community Equipment: 0151 288 6208 Sefton CVS: 01704 501024 ext 214 Community Service Station/Shopmobility: 0151 288 6885

Adult Social Care, Sefton Council Magdalen House, Trinity Road, Bootle L20 3NJ For all adult social care enquiries please telephone 0345 140 0845 Minicom 0151 934 3777 Email: adultsocialcare@sefton.gov.uk Website: www.sefton.gov.uk Emergency Duty Number For emergency out of hours tel: 0151 920 8234

Further information about Sefton Adult Social Care and details of services near to you can be found on Sefton Council’s website: www.sefton.gov.uk You can also find a range of information about organisations that can help keep you active, healthy and well by visiting: www.seftondirectory.com All libraries within Sefton have internet access that members of the public can use. If you need this information in a different format eg Braille, audio cassette or another language then contact 0845 140 0845.

The Hollies

RESIDENTIAL CARE HOME

7 Mornington Road Southport PR9 0TS

• A family run care home in pleasant surroundings • 24 hour care • All bedrooms en suite • Two lounges plus dining room • Home cooked food & special diets catered for • Lift to all floors • Activities Co-Ordinator • Monthly entertainment programme • All clients welcome • Either short or long stay • Experienced & trained staff in attendance • Visiting hairdresser, chiropodist and optician • Registered and accredited with Sefton Social

Services & CQC

Registered Manager Miss H Eslick. Telephone: 01704 541506

Email: thehollies07@outlook.com Website: www.thehollieshome.co.uk Follow us on Facebook

EXCELLENT CARE 30-32 Gordon Road, Seaforth, Liverpool L21 1DW Telephone: 0151 474 6375

♦ Privacy ♦ Dignity ♦ Individuality ♦ Independence ♦ Freedom of Choice

We are committed to providing the highest standards of care in comfortable, safe and relaxed surroundings. We aim to meet the personal needs of all of our clients in a way that respects the privacy and dignity of the individual and promotes independence.

♦ 20 Single and 3 Double Bedrooms ♦ Spacious Dining Room and Residents’ Lounge ♦ Conservatory Overlooking Garden ♦ Passenger Lift To All Floors ♦ 24 Hour Dedicated Care Staff

♦ Choice of Own GP

♦ Optional outings, activities, holidays and entertainments

For more information or for an informal chat, please call our Registered Manager, who will be happy to answer any questions. 0151 474 6375

Afton Lodge

Residential Care Home

Afton Lodge is a tastefully converted property, providing residential care for the elderly. It provides a homely environment and features a TV lounge and a quiet lounge. There is also an extensive walled garden and patio area with full disabled access.

The home welcomes Service Users funded by Social Services and those who are privately paying clients. This home is inspected and accredited by CQC, in accordance with statutory government regulations. Afton Lodge also currently holds an Investors in People Award. Our dedicated staff are headed by Two Registered Managers, who have many years experience in caring for the elderly. Our managers provide hands-on supervision to maintain our tradition of excellence. All Staff are DBS checked and trained to an appropriate level, many with NVQ qualifications. Accommodation is fully inclusive of laundry. Our trained chefs prepare a wide range of home cooked food using fresh local produce. The choice is based on traditional recipes and daily alternatives are provided at every meal time. Special diets are also catered for.

Afton Lodge Residential Care Home

9-15 St Catherines Road, Bootle, Liverpool L20 7AL Tel: 0151 922 6183 Email: aftonlodge@regency.care Website: www.regency.care www.facebook.com/rhcltd @Regency_HC

Services we offer

Residential and personal care Dementia

Short and long stay care Day care Intermediate care Re-ablement care

End of life / palliative care

Home care and support

Cohort beds for hospitals

Support and facilities

Personal healthcare Activities

Dining and accommodation Laundry service

Disabled / wheelchair access Lifts to all floors Specialised equipment available for assisted bathing etc. Car parking available Special diets available

Health and personal care

GP services available on request

Chiropody visits on a regular basis Hairdresser visits

Optician and dentists by arrangement

Leisure activities

Newspapers and music Pop quiz Shopping trips and hairdressing Karaoke Bingo and skittles Cheese and wine tasting Dominoes Social events

Accommodation

Nurse call in every room

Rooms decorated to a high standard

Double rooms also available TV in rooms

Internet facility available