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Age UK Sheffield – Whether you need information, advice, someone to speak up for you, or high quality services, just ask us for help
Sheffield
If someone in your household is over-50, or if you’re a carer or family member of an older person in Sheffield, then Age UK Sheffield can help you. We’re a local charity that is dedicated to supporting older people in Sheffield to live with independence, dignity, and a sense of wellbeing. Whether you need information, advice, someone to speak up for you, or high quality services, just ask us for help.
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You can call us in office hours on (0114) 250 2850.
In 2019/20, we supported 3,500 over-50s in Sheffield with recorded case work, many of whom were living with long-term health conditions. Our services are accredited for quality, delivered by carefully chosen and highly-trained staff.
Information and Advice (I&A)
Do you know all the benefits you could be claiming? As people’s circumstances change, they may become eligible for additional support, such as Carer’s Allowance or Attendance Allowance. Around 70% of enquiries to our I&A service are for benefits checks. We will ask you some questions about your circumstances and give advice on whether we think you could get some extra help

– and we’ll also help you to complete the complex forms. In 2019/20 we helped older people in Sheffield to claim £3.24 million in benefits that they were entitled to, but hadn’t previously been claiming. In some cases this amounted to over £200 extra per week. We can provide advice on almost any older person’s issue, including care options, legal and consumer issues, and we have achieved the national Advice Quality Standard, which included a “mystery shopper” check. Our I&A service is free (supported by Westfield Health). Just call us, and we’ll do what we can to help.

Independent Living Co-ordination (ILC)
As you get older, or your circumstances change, you might need a little extra support to help you to regain the independence you once had. Maybe you can’t do everything you’d like to after a recent hospital stay? Or maybe you’re finding it harder to get out and meet friends? Our ILC service is a three-month package of support in which we will help you and your family members to achieve your independence needs – whether that be aids and adaptations to your home, increased benefits where eligible, or connecting you up to local activities and transport. Our ILC service is a free support service targeted at people who can’t make it in to our office, people who have long-term health conditions, and people living with and beyond cancer. You don’t need to be referred to our ILC service. Just call us, tell us your needs, and if we think you need our ILC service, we’ll provide it to you, free of charge. The service is supported by Weston Park Cancer Charity, NHS Sheffield Clinical Commissioning Group and Macmillan Cancer Support.
At Home with Age UK Sheffield
Do you need a little extra help around the home to put your loved ones’ minds at ease? As we get older, we can’t always keep on top of some simple tasks around the home. Our “At Home” service provide a flexible personal assistant to help you with the things you need. One week it may be doing your shopping, or taking you to the supermarket. Another is doing some cleaning or supporting you to cook a meal. Maybe you’d like to be taken out to visit a friend, or go to a nice coffee shop. The service is totally flexible and built to support your needs. Our “At Home” service always begins with a free initial assessment and care plan, and a benefits check. It’s a paid-for service, at £25 per hour – a small price to pay for the peace of mind that a family member is living well. Over the years, our hundreds of customers have told us they like that: • We provide a full hour’s service, and don’t take time off for travelling • We aim to provide the same support worker every time, as often as we can • As a charity, we don’t make a profit. Any small surplus goes back into providing free services for older people in Sheffield For more information on our “At Home” service, and a free initial assessment, care plan and benefits check, call (0114) 250 2850 now.
Wellbeing Centre
If your loved one is living with memory loss and dementia, and would benefit from a high quality day service with singing, dancing, arts, laughter, and husky dogs, our Wellbeing Centre is for you. It’s in the Centre in the Park, Norfolk Park, and places are available Monday to Friday, 10.00-3.30. The Wellbeing Centre is also a paid-for service, at £51.99 per day plus lunch, or £28.99 for a half-day session. You must see it to believe it – call us now to arrange a free introductory visit and benefits check.
If you live in Sheffield and are over 50, or you need advice and support for someone you know who is over 50, then we are here to help! Just give us a ring and we’ll take it from there. Call us on (0114) 250 2850.