Useful contacts

A Action on Elder Abuse 080 880 88141

We work to protect, and prevent the abuse of, vulnerable older adults. Action on Elder Abuse, PO Box 60001, Streatham SW16 9BY I www.elderabuse.org.uk I enquiries@elderabuse.org.uk

Admiral Nurses 0800 888 6678

This helpline has been set up to provide people with an opportunity to talk through their worries and concerns about themselves, friends or relatives with dementia. The lines are open on Tuesdays and Thursdays between 11am and 9pm. Callers can leave messages any time and request a call back. I www.dementiauk.org I helpline@dementiauk.org

Advice Forward Partnership for Hull & East Riding

A network of local free and not-for-profit advice providers across the Hull & East Riding community. I www.adviceforward.org.uk

Age UK Hull 01482 324644

Healthy Living Centre, Bradbury House, Porter Street, Hull HU1 2RH I www.ageuk.org.uk/hull I mailbox@ageukhull.org.uk

Alzheimer’s Society – Hull and East Riding Service 01482 211255

Suite D, Annie Reed Court, Annie Reed Road, Beverley HU17 0LF Activity Group – Minster Yard North, Beverley HU17 0DP North Hull Memory Cafe – 37th Avenue, Hull HU6 8AU Activity Group – Carr Lane, Willerby, Hull HU10 6JP West Hull Memory Cafe – 1A Lees Rest Houses, Hull HU4 6XA Hull Singing for the Brain – Elm Avenue, Hull HU8 8PZ East Hull Memory Cafe – 327-329 Holderness Road, Hull HU8 8SH Hull Memory Cafe – Bradbury House, Porter Street, Hull HU1 2RH Activity group – South Lane, Hessle HU13 0RR Activity group – Station Road, Market Weighton, Beverley HU17 5NF Activity group – Main Street, Preston, Hull HU12 8UA Activity group – Bridlington Road, Driffield YO25 5JR I hulleastriding@alzheimers.org.uk I www.alzheimers.org.uk

C CareAware 0161 707 1107

A one stop shop for free advice on care fee funding for older people. I enquiries@careaware.co.uk

Care Quality Commission (CQC) 03000 616161

National Correspondence, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA I www.cqc.org.uk I enquiries@cqc.org.uk

Carers UK – East Riding 01482 396500

Prevents carers from becoming emotionally drained, and from forgetting to take care of themselves. 18 Wednesday Market, Beverly HU17 0DX I www.carersuk.org I ercarers@eastriding.gov.uk

Citizens Advice Hull & East Riding 03444 111 444

Hull Office – The Wilson Centre, Alfred Gelder Street, Hull, HU1 2AG Bridlington Office – 5a Prospect Arcade, Prospect Street, YO15 2AL Goole Office – 80 Pasture Road, Goole, DN14 6HD Beverley Office – 100 Lairgate (opp Tiger Inn), Beverley, HU17 8JQ I www.hullandeastridingcab.org.uk/

Connect Well Hull 01482 217 670

Offers advice, support, and provides links to community groups, services, and activities that could help you make positive changes or just improve how you feel. I www.connectwellhull.org.uk

Cruse Bereavement Care 0808 808 1677

Cruse Bereavement Care is here to support you after the death of someone close. I www.cruse.org.uk I helpline@cruse.org.uk

D Disability Service Centre

Get advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance or Personal Independence Payment. I www.gov.uk/disability-benefits-helpline

E Elderly Accommodation Counsel 0800 377 7070

Elderly Accommodation Counsel (EAC) is a national charity that aims to help older people make informed choices about meeting their housing and care needs. I www.eac.org.uk I info@firststopadvice.org.uk

M Mind (National Association for Mental Health) 0300 123 3393

The leading mental health charity in England and Wales. We work to create a better life for everyone with experience of mental distress. I www.mind.org.uk I info@mind.org.uk

N National Rheumatoid Arthritis 0800 298 7650 Society (NRAS) or 0845 458 3969

Provide information, support and advice for people living with Rheumatoid Arthritis. I www.nras.org.uk

NHS 111 111 P Parkinson's Disease Society 0800 800 0303

I www.parkinsons.org.uk

R

Royal Osteoporosis Society 0808 800 0035

Advice, information and support group for people with osteoporosis. I www.theros.org.uk

Royal Voluntary Service 0330 555 0310

A volunteer organisation that enriches the lives of older people and their families across Britain. We support older people by giving time and practical help to help them get the best from life. Royal Voluntary Service, Beck Court, Cardiff Gate Business Park, Cardiff CF23 8RP I www.royalvoluntaryservice.org.uk

S Stroke Association 0303 3033 100

Advice and information for stroke patients and their families. I www.stroke.org.uk

T

The Department of Work and Pensions I www.dwp.gov.uk The Pension Service I www.gov.uk/contact-pension-service

North Ferriby Nursing Home

Ferriby House, 5 High Street, North Ferriby HU14 3JZ

Providing nursing, residential and respite care for the elderly and disabled

Please call in for a look around or contact the general manager on Telephone (01482) 634782 or 631301 www.northferribynursinghome.co.uk

Options Hull & East Riding is published by Octagon Design & Marketing Ltd with editorial contributions from Connect Well Hull, the CQC, Alzheimer’s Society, Age UK Hull and the NHS. The editorial contributors have not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor do the editorial contributors endorse any of the products or services.

Eastfield Residential Home Ltd

Eastfield is registered for 25 people with enduring mental health problems.

The home is set in grounds of lawns and trees. The ethos of the home is to encourage people to reach their goals and potential. For some this will be to assist and support their return to independent living – for others it will be to enjoy a safe and secure environment that they can call home. The staff receive a comprehensive training package which is constantly updated, enabling them to carry out their duties with professionalism and dedication. This is reflected in the 3 star good rating awarded by the Care Quality Commission.

HIL Care Unit 6 Newlands House, Newlands Science Park, Hull HU6 7TQ

HIL Care support young people and adults with Learning disabilities and autism. We are registered for treatment of disease disorder and injury and personal care. We also support care leavers that need extra support to transition into adulthood. We can provide housing in modern homes in nice residential areas. We are kind, caring and have committed support workers that are available 24 hr to support our clients’ every need. We are a small family run organisation providing bespoke care and pride ourselves in nurturing close bonds with clients and their families.

Telephone: 01482 831233 Mob: 07791 555990 Email: info@hilcare.co.uk • Web: www.hilcare.co.uk

ADVERTORIAL Care homes are still the best place for our loved ones

There can be little doubt that the last few months have been a complex and trying time for care homes across the country and devastating for many families. Understandably, the spotlight has been focused on care homes throughout the pandemic but it’s important to remember that the vast majority of care homes have had few or no incidences of coronavirus. The two residential homes we operate in the East Riding, Magnolia House in Cottingham and The Manor House in Little Weighton, have remained 100 per cent free from COVID-19 throughout the crisis. We voluntarily “locked down” our homes a full two weeks before the government imposed visiting restrictions – despite receiving criticism at the time, the decision has since been vindicated. Infection control is bread and butter to care homes; the need to manage contagious infections, whether seasonal flu or norovirus, is an area in which we’re highly experienced. As such the vast majority have coped well with this latest challenge, working tirelessly to keep their residents safe. It’s certainly the case at Magnolia House and The Manor House, where our fabulous teams, day in, day out, have gone above and beyond the call of duty, not just to keep our residents safe but to ensure they remain connected with their loved ones using new technology and entertained with the most innovative activities programmes I have seen in my many years working in care. The crisis has been tough for everyone, but we must ensure that our parents and grandparents to continue to receive the high-quality care they need and deserve. Chris Mitchell is the chairman of Park Lane Health Care which owns Magnolia House in Cottingham and The Manor House in Little Weighton.

Rated Good in all areas by the CQC • Safe • Effective • Caring • Responsive • Well-led

• Residential Care • Dementia Care • Respite Care • Day Care

We are a residential home providing care and accommodation for up to 46 older people with a range of abilities, located in the seaside town of Withernsea close to the town centre and sea front. We pride ourselves in offering a homely atmosphere, our open door approach encourages openness and transparency. We have a highly dedicated care team which includes a full time activities coordinator who’s key responsibility is ensuring the social needs of our service users are being met in a person centred way.

Please call in for a look around or contact the manager.

271 Queen Street, Withernsea HU19 2NN Telephone: (01964) 613975

Follow us on facebook:

@thequeensresidentialhome

Chaptercare Limited

For quality care call 01482 876633 www.eastridingcareservices.co.uk

East Riding Care Services

Welcome

A family-run business who operates a group of leading care homes serving the East Riding of Yorkshire. We provide person-centred care to the highest standards on a private and social funded basis and we specialise in dementia care and complex care needs.

The Old Vicarage Residential Care Home Ltd Brough Manor Care Home Ltd

84 Main Street, Skidby, East Yorkshire, HU16 5TH T: 01482 876 633 info@theoldvicaragecarehome.co.uk

33 Station Road, Brough, East Yorkshire, HU15 1DX T: 01482 668 382 info@broughmanorcarehome.co.uk

With a beautiful, secluded garden at the front and open countryside to the rear, residents of the Old Vicarage enjoy a tranquil setting in the heart of picturesque East Yorkshire.

The village of Skidby is home to the famous windmill, and within easy reach of the main population centres.

Brough Manor is home to 26 residents who between them have complex care needs ranging from dementia and end of life care to rehabilitation, respite and day care.

The residents enjoy a bright and spacious dining room and lounge, and other facilities include a lift and a wet room.

All care homes benefit from good ratings as awarded by the CQC and we have achieved this for every inspection under our management team.

To arrange a visit or to receive further details, please contact the General Manager on (01482) 876633 www.eastridingcareservices.co.uk