MEMBER NEWS
DYNO MACHMADE LEADS THE WAY IN AI INNOVATIONS WITH THE PRODUCTIVITY INSTITUTE At DYNO Machmade, we’re committed to leveraging cutting-edge technology to enhance efficiency, both internally and externally. Our collaboration with The Productivity Institute at Alliance Manchester Business School has enabled us to integrate AI innovations that are revolutionising the way we operate and serve our clients. One of our key breakthroughs is the development of a CCTV AI solution. In partnership with businesses in the Liverpool City Region, we’ve tested an AI-driven system that significantly speeds up the reporting and mapping of drainage issues. This advanced solution automates the analysis of CCTV footage, quickly identifying problems and reducing manual processing time. As a result, businesses can resolve issues faster, minimising downtime and improving operational efficiency. We’ve also improved our internal processes by automating Planned Preventive Maintenance (PPM) for drainage and plumbing surveys. From the engineer in the field to the account manager and ultimately to the client, our system ensures smooth communication and fast delivery
of detailed reports. This automation enhances service accuracy and streamlines project management, reducing errors and improving client satisfaction. DYNO Machmade has fully integrated these innovations with the Microsoft suite, utilising AI tools like Microsoft CoPilot to analyse management information (MI) data. With CoPilot, we can extract valuable insights into efficiency, profitability, and resource allocation in real-time, ensuring our operations are always optimised for success. Even our latest recruitment advertising campaign is AI-generated, showcasing our commitment to utilising advanced technologies at every level of the business, including talent acquisition.
As part of our ongoing commitment to Liverpool Chamber customers, we’re excited to offer a free PPM survey. This is an excellent opportunity for businesses to stay prepared rather than reactive, improving efficiency while enhancing their Environmental, Social, and Governance (ESG) credentials. DYNO Machmade’s partnership with The Productivity Institute and our integration of AI technologies are reshaping the plumbing and drainage industry. Reach out today to schedule your free PPM survey and experience the benefits of AI-powered maintenance solutions first-hand – info@machmade.co.uk
ORIEL STUDIOS HITS NEW HEIGHTS WITH RECORD YEAR AND EXCITING NEW INITIATIVES Oriel Studios have had a busy Summer! We have just finalised our year end and have recorded one of our best years to date, growing over 10% on last year, which included one-off events such as Eurovision and The Open Championships.
We have also had results back on our Customer Feedback form, some key highlights are: • 92% of customers would recommend Oriel Studios to another business. • 93.5% would rate our turnaround times as excellent. • 91% would rate our customer service as excellent. However some of the feedback highlighted customers desire for more environmentally friendly products, at Oriel Studios we always take our customers feedback on board. With that in mind, we are launching a new environmentally friendly range with 100% recycled paper and non-PVC products. After working with our supply chain, we have sourced products that offer our customers the environmental peace of mind without sacrificing any quality. As usual, the summer months have been very busy at Oriel Studios, working with schools and football clubs ready for the new school and football season. Some key highlights are a new large-scale signage refurb for Tranmere Rovers and all new wall graphics and signage for Halewood Academy.
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Finally, we are delighted to announce that The Jacob Billington Trust (JBT) will be our Charity of the Year for the 24/25 financial year. The Jacob Billington Trust was founded in 2022 by friends of Jacob and his sister. Their aim is to raise funds for the benefit of young people in the Sefton area; specifically to assist funding for young people’s music education. The name and idea behind the charity was to create a legacy for their friend, Jacob. Oriel have been a longterm supporter of the charity and we are delighted to extend that support further over the next year. As always we are always reachable at www.orielstudios.co.uk and to find out more about the Jacob Billington Trust – www.jacobbillingtontrust.com Together, let’s turn imagination into reality, one print at a time…
Some of the feedback highlighted customers desire for more environmentally friendly products, at Oriel Studios we always take our customers feedback on board.