ARIZONA BANKERS ASSOCIATION
Bank
statements Where does the banking industry stand and where is it going in 2017? By MICHAEL GOSSIE
T
he banking industry is undergoing a massive change. The industry is facing disruptive competitors. Digital and mobile banking continues to evolve. Cybersecurity has forced banks to value tech troubleshooters as much as financial phenoms. Bank branches are starting to look like Apple stores. Interest rates have started rising. Regulation has never been so costly. These changes have the potential to shake the very foundation on which the banking industry has operated for generations. And banks have to balance these changes with rising consumer expectations and a changing perception of the industry. Az Business magazine talked with some of Arizona’s most brilliant banking minds in a virtual roundtable discussion about the industry.
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AB | November-December 2016