7 minute read
Can I Change Country in Exness? Here’s the Straight Answer
from Exness
by Exness Blog
If you're wondering whether you can change your registered country on Exness, the short answer is no, you cannot change the country of your existing Exness account once it has been registered. The country you select during account registration becomes a core part of your profile. Exness uses this information to determine the legal entity you'll be registered under, the types of services you can access, and the compliance documents you must submit. Changing this data afterward is not permitted due to regulatory and security reasons.
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That might sound inconvenient at first, but there's a straightforward workaround: you can register a new Exness account with a different email address and choose your desired country during the signup process. Below, we’ll dive deeper into why Exness enforces this rule, how you can change your country by creating a new account, and what to keep in mind before doing so.
Why You Can’t Change the Country in Your Existing Exness Account
When you open an Exness account, you're required to select the country of residence. This is not just a casual setting — it's a regulatory requirement. Here’s why:
1. Regulatory Compliance
Exness operates under different legal entities depending on your country. For example, clients in the EU fall under CySEC regulation, while clients in Asia may be under the Seychelles or BVI entity. Each jurisdiction has its own legal framework, trading conditions, and client protection measures. If users could freely change their country, it would create loopholes and could be used to bypass local laws.
2. KYC and Identity Verification
To comply with international AML (Anti-Money Laundering) and KYC (Know Your Customer) laws, Exness requires users to submit identification and proof of residence that matches the country selected during registration. Changing the country after verification would contradict the submitted documents and compromise account integrity.
3. Access to Services and Features
Exness offers different services depending on your country of residence. Leverage options, available instruments, and even deposit and withdrawal methods can vary. The platform uses your country selection to tailor the trading experience, and changing this post-verification would make the system inconsistent and vulnerable to misuse.
The Official Workaround: Register a New Account
Since changing your country in your current Exness account isn’t possible, the only legitimate option is to create a new account with your desired country of residence.
Here’s how to do it:
1. Log out of your current Exness account.
2. Use a new email address that hasn’t been used on Exness before.
3. Go to the Exness registration page.
4. Select the correct country of residence where you currently live or hold valid documents.
5. Complete the new registration by verifying your email, phone number, and identity documents that match the newly selected country.
This process is 100% compliant with Exness policies, and many users use it when they relocate or want access to trading conditions specific to another region.
Note: You are not allowed to have multiple verified accounts under the same personal information if it violates Exness terms. If you plan to move countries or already have, ensure your identification documents match your new country of residence.
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Things to Keep in Mind Before Creating a New Account
Creating a new Exness account isn’t difficult, but there are some essential considerations to ensure everything goes smoothly and remains within the platform's compliance rules.
1. Email Address Must Be Unique
Every Exness account must be associated with a unique email. If you try to reuse your current email, the system won’t allow it. Use an alternate personal or professional email address for your new account.
2. Submit Correct Identity Documents
If you’re registering from a new country, you must provide government-issued documents from that country. A mismatch between your selected country and submitted ID or proof of address will cause verification failure.
3. Fund Transfer Between Accounts Isn’t Direct
Exness doesn’t allow direct internal transfers between accounts registered under different email addresses or different entities. If you have funds in your old account, you’ll need to withdraw them to your personal wallet or bank account and then deposit them into your new account.
4. Keep Your Old Account Secure or Close It
You can keep the old account for recordkeeping or historical trading data, but if you're no longer using it, you might want to request Exness support to deactivate it. Keeping multiple dormant accounts can sometimes lead to confusion or compliance questions.
5. Different Entities = Different Terms
Each Exness entity (CySEC, FSA, FSCA, etc.) has different terms. The maximum leverage, negative balance protection, bonus programs, and access to certain assets can change depending on your registered country. Always read the terms before creating the new account.
Moving to a New Country? Here’s What You Should Do
If you have permanently moved to another country, you’ll need to create a new account under your new residence. Exness requires that your proof of identity and address match your registered country, and it doesn’t support changing countries after relocation.
Steps to follow:
1. Create a new account using your new country and personal email.
2. Submit updated KYC documents from your new country.
3. Withdraw your funds from your old account to your personal wallet.
4. Deposit those funds into your new account once it’s verified.
5. Contact Exness support to inform them if you wish to close or deactivate the old account.
Exness generally responds quickly and supports users during transitions like this, especially when moving for legitimate reasons like migration, employment, or education.
Can You Contact Support to Change Country?
While Exness support is responsive and helpful, they will not manually change your country in the system, even if you explain your situation. Their answer will always be to create a new account with a different email and verify using documents from the new country.
This is not due to inflexibility, but rather strict financial regulations that Exness, like all legitimate brokers, must adhere to.
What If You Made a Mistake During Registration?
If you accidentally selected the wrong country during registration but haven’t completed identity verification yet, you have two options:
· Create a new account immediately with the correct country.
· Leave the incorrect account unused.
Since Exness doesn’t allow the country field to be edited, starting over is the cleanest solution.
If your account is already verified with incorrect or mismatched documents, there’s unfortunately no way to "fix" it. Your best option is to start over correctly.
Final Thoughts: No Country Change, but Easy Workaround
To summarize clearly: You cannot change the country in your Exness account after registration. This restriction is enforced due to financial regulations, KYC policies, and jurisdiction-specific trading rules. However, the solution is simple — register a new account with the correct country and verify it properly.
While this might seem like an extra step, it ensures compliance, account security, and gives you access to the right services based on your actual location.
If you’re considering moving countries or trading from a new location, prepare your documentation ahead of time and follow Exness policies to avoid verification delays.
Exness is a reputable broker, and their account system is built with compliance and user protection in mind. As long as you follow the rules and provide accurate information, switching countries through a new account is seamless.
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