Hello and welcome to Adecco
Congratulations on securing a temporary assignment with Adecco!
Working as a temp is a brilliant way of exploring different jobs and industries. It’s also great for making your work life fit nicely around your personal life or great for filling a gap whilst you’re looking for your perfect career move. But if you’re going to make temping work for you, you’ll need to know the ins and outs.
When you are on an assignment through Adecco, we are your employer; which means you will be very well looked after. We are responsible for paying you, dealing with any legislative requirements and keeping in touch with both you and the company you’re working for to make sure everyone is happy.
Thanks.
We are the world's leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services across all sectors.
At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Our global scale, local knowledge, and ‘always-on’ approach matches the best candidates across a wide range of office, industrial and service sector roles. As a career partner, we support the employability of our Associates and are committed to their success.
What We Do
Flexible placement
We recruit and manage flexible workers for our clients, taking care of onboarding, training, payroll and administration.
Outsourcing
We staff and manage entire workforces, such as warehouse logistics or IT support.
Permanent placement
We source candidates, screen CVs, conduct interviews and assessments, and advise hiring managers to ensure companies get the exact skills they need.
Training, upskilling and reskilling
We provide coaching and training that enhances individual employability and addresses persistent skills shortages in industries.
Timesheets
Weekly online timesheets
Most of our clients use our online system for timesheets. You will have access to your timesheets, payslips, etc via our online portal: https://connect.adecco.co.uk.
Please ensure your hours worked are submitted accurately each Friday after your working day. This will then be sent to the client for sign off.
All time sheets must be authorised and with us by 9.30am on Monday – every week.
If you have any trouble with the online portal/timesheets please see the following ‘how to’ videos:
Logging in to Connect Community
View your timesheets easily by logging in to Connect Community account. If you’re unsure how to log in to your account, take a look at our ‘Quick Tip’ video below:
Accessing your timesheets
Once you’re logged in to your Connect Community account, you’ll need to access your weekly timesheets. Watch our ‘Quick Tip’ video below so you know exactly where to find them:
Submitting your timesheets
You’ll need to submit your timesheets each Friday following your working day. Our ‘Quick Tip’ video below will show you everything you need to know to avoid missing that deadline:
Pay
How your pay works
You are paid at an hourly rate, which you will have agreed prior to your assignment. Your pay will never be less than the National Minimum Wage.
Your weekly pay is the total hours you have worked multiplied by your hourly rate. Your Tax, National Insurance and Pension contributions are then automatically taken before your wages go into your bank.
How you’re paid
You will receive your first wage on the Friday of your second week then we will pay you every Friday for the duration of your assignment. You will be paid directly into the bank account you have given us – so double check you have given us the correct bank details. Payslips will be visible and downloadable from the portal.
Pay queries
Should you have any queries regarding your pay please contact your local Adecco branch.
If they are unable to resolve the query, they will contact the relevant head office department for further information. The deadline for any queries is 10am on a Monday in order for us to rectify your query for payment that week, however it is always better to raise a query as soon as you can.
Annual leave
You are entitled to holiday pay while working for Adecco.
You are entitled to accrue up to 28 days per year (20 days plus 8 bank holidays) which will accrue in proportion to the amount of time you work. Adecco's holiday year begins on the Monday immediately following the last Friday in September and ends on the last Friday in September.
Once your time off has been approved by the company you’re working for, you need to complete and return a holiday form to us with at least 1 weeks notice. Adecco will provide final authorisation, so failure to provide 1 weeks notice could result in your holiday being declined. Holiday forms are available from your consultant.
All paid annual leave must be taken during the leave year in which it was accrued and may not be carried over. Any accrued untaken annual leave will be lost.
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Adecco benefits
Adecco offer a large range of excellent discounts in our Benefits package.
Boost Benefits
As a valued associate, Boost Benefits is your go to place for discounts, wellbeing and recognition. Explore your benefits on offer and gain access to our new recognition scheme, exclusive for associates of The Adecco Group brands.
From groceries to gardening, electronics to fashion, holidays and even home utilities, there are almost 1,000 different offers available to you, all of which can be used on top of other sales and promotions. Your different ways to save include:
• Reloadable cards
• Cashback
• Instant vouchers
Find out more about Boost benefits in our eBook or watch the Boost Benefits video. - Log in to your Boost Benefits account
Eye Care Vouchers
Your sight matters. If you work for long periods in front of monitors, computer screens and other VDU, it can cause eyestrain. As an employer we provide and fund an eye examination* to any employee using VDU and glasses if required solely and specifically for VDU.
Your Specsavers voucher entitles you to:
• A full eye test
• One pair of glasses from the £49 Specsavers range or £49 towards glasses, when required solely and specifically for VDU use
• £20 off when purchasing from the £99 range with Premium Club
• Safety Eyewear if required (working with machinery, chemicals, sparks etc) Apply for a Specsavers voucher
Unwell or running late?
How to report all absences
You must report any and all absences to Adecco before your working day is due to start. This will give your consultants sufficient time in notifying the client and organise cover.
All absences should be reported 30 minutes prior to the start of your working day to ensure that the absence information can be relayed to the client on time.
Sick pay policy
Adecco’s Sick pay policy is in line with the published government guidelines which can be found here.
Pension & tax Pension Auto-Enrolment
When you start working for The Adecco Group, we will automatically enrol you into our pension scheme provided that you:
• are aged between 22 and your state pension age (this is the age at which you will be eligible to have your state pension paid to you)
• earn income that is subject to taxation
• have worked for us for three months
Our pension scheme is provided by NOW: Pensions. If you want any information on the scheme, you can contact them on:
Telephone: 0330 1003334
Pensions Website: https://www.nowpensions.com/support
Important information
• When you are first paid by us NOW: Pensions will send you information on the scheme and explain when you will start to pay contributions into it.
• If you don’t want to belong to the scheme you are able to opt out of it. In order to do this you must contact NOW: Pensions but only after they have written to you and confirmed that they have enrolled you into the scheme.
• You should also contact NOW: Pensions if you want to opt into the pension sooner.
• When registering with us, please ensure you give us an email address so NOW: Pensions can email information to you.
• Please also remember to update us with any changes to your name, address etc because these will be passed onto NOW: Pensions so that they can effectively manage your pension account.
Tax
You will need to supply Adecco with your P45 to ensure you are paid correctly straight away.
If you have any queries relating to tax you will need to contact HMRC directly. The details you will need are below:
HMRC: 0300 200 3300
Adecco Reference: 951/AD220
Welcome to the team!
We will be in touch throughout your Adecco Assignment to ensure you are happy in your role and to be of service for anything you may need assistance with.
Your consultant will be able to assist you with any queries whilst in assignment, and you can also chat to us online, read FAQ’s or find your local branch at: https://www.adecco.co.uk/contact-us
Welcome to the team and lots of luck with your first assignment!
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