INNOVATION & TECHNOLOGY
Technology designed for aged care providers Why Allity chose AlayaCare Residential for their platform The world of residential aged care management has never been more challenging than it is today. Providers face rising pressures from market volatility, complex legislative requirements, increased data demands, and an aged care workforce under unprecedented pressure. Aged care providers that adopt new technologies will find themselves ahead of the rest, but it’s important to be selective. For aged care organisations, selecting a technology platform that meets their unique requirements is a crucial decision-making process. Platforms tailor-made for the Australian aged care sector that are designed for scalability, performance and built around the insights of customers and industry experts, will deliver the best solutions. Allity and AlayaCare Residential In 2021, Allity – a residential aged care provider with 44 locations in Australia – began the process of selecting a technology platform and shortlisted three potential products. Michelle Rouillon, National Project Manager at Allity, says that of the three products they assessed, there were five key reasons why AlayaCare Residential was selected as “the standout”. 1. Graphic user interface AlayaCare Residential’s graphical user interface was exceptional and it was just what Allity was looking for. It’s ease of use and point-and-click design were standout features. “From a carer and from a Registered Nurse perspective, they’re really not going to struggle to find their way
around the system, as opposed to the old technology,” says Michelle. 2. Mobile capability Another key priority for the business was the mobile capability of the product, which Michelle said had been lacking at Allity. She explains that as part of working with AlayaCare Residential, Allity invested in iPads for all their homes and carers on the floor. “As our staff are actually providing care and completing tasks, doing progress notes, we get rid of little post-it notes that they might carry around in their pocket. That all goes away. They can actually use the iPad to record everything in one place.” 3. Configurability The third reason why AlayaCare Residential was selected by Allity is the configurability of the application itself. For Allity, the design studio of the product, and the ability for users to build their own assessments, forms and features, were important considerations. “We’ve taken 12 months to completely overhaul, redesign and go forward with best-practice assessments that make sense for us, whether it be in nutrition assessment, mental health and psychological assessments.” As part of this process, Allity is incorporating national standards and best-practice based questions, and sequencing them in such a way that “will really give back time to our Registered Nurses while they’re having to do their 28day assessment plan for a new resident”. 4. Workflow and template design Allity also “really loved” AlayaCare Residential’s workflow design and templates processes.
In the past, Allity had relied on various manual checklists across the group – from when a person was discharging from a home, to when a person had a fall. “We’ve now predefined and pre-set all of these Allity policies and the clinical governance checklists.” Michelle says this configurability provides the team with the guidance and prompts they need, right at their fingertips. 5. Clinical care integrations The final point that stood out to Allity and “sold” them on AlayaCare Residential was the Pixalere Wound Management System. “It’s an application that is separate to AlayaCare Residential, but the fact that it’s all encompassed within the one system, it’s embedded into that system, it will revolutionise the way that we provide wound care management to our residents,” she said. While previously a Registered Nurse had to physically go to a digital camera and take a photo of the wound, go back to a laptop, try and upload to the directory structure, with AlayaCare Residential’s Pixalere Wound Management System integration, combined with the dynamic mobility capability, staff can take a photo of the wound with their iPad, and easily monitor progress. Annette Hili, General Manager, AlayaCare Australia/New Zealand www.alayacare.com/en-au/residentialcare-software 111