Asheville-Buncombe Technical Community College
24 Guidelines for Digital Communications
Economic & Workforce Development/Continuing Education
In E-communication (email, Discussion Forums, Blogs, etc) the traditional verbal and non-verbal cues such as tone, inflection, body language, and gestures are missing and thus the chances of misunderstanding or miscommunication are increased. The following etiquette for online communication will foster the clear and invitational style of communication we all desire and expect from one another. Guidelines are listed below.
5. Do not use profanity or obscenities. This is unprofessional and inappropriate for any college related communication. 6. Respect the diversity of ideas and opinions. View your communication as part of a panel discussion and not a pulpit. 7. Provide a sound rationale for your position. Appeal to facts and reasons to defend your position. Avoid emotive language.
1. Avoid ad hominem attacks. Attack ideas, not the person expressing the ideas.
8. Verify the information you pass on. This will prevent chain-letter and gossipy-type mischief.
2. Avoid personal agendas. If you have issues with individuals or college policies and procedures, pursue these through the appropriate college channels.
9. Do not use all upper case letters. It is the equivalent of screaming.
3. Be cautious with sarcasm and humor. Others may not share your sense of humor and expressions you find commonplace may be offensive to others. 4. Be cautious with the content of your communication. Assume the content of what you write may be forwarded or become public.
10. Do not use all lower case letters. It is the equivalent of mumbling. 11. Proofread and edit messages before sending. Do not rely solely on spell check. 12.Use proper grammar and syntax. Avoid sentence fragments and errors in paragraphing and punctuation.
Economic & Workforce Development/ Continuing Education The Economic & Workforce Development/ Continuing Education Division offers classes and training to support the economic development of the community and its citizens. Needs for higher academic education, employment skills, basic educational skills, job training and retraining, personal growth and development, and business and economic development are continually identified through a variety of assessments.
Training and coursework may earn Continuing Education Unit (CEU) credit applicable to certain professions.
Different learning approaches to meet community needs involve traditional classroom instruction, individualized instruction, computer-assisted learning, community-based learning centers, on-site classes and training for business and industry, and apprenticeships. Also available is assessment, consultation, and technical assistance for individuals, businesses, industries, and public and private sector agencies.
Costs for Economic & Workforce Development/ Continuing Education classes vary. Fees may be charged for books, materials, supplies, and accident insurance. For some classes, North Carolina residents age 65 or older are exempt from registration fees. There are no registration fees for Basic Skills classes.
The educational offerings of the Economic & Workforce Development/ Continuing Education Division are built on the concept of lifelong learning. Classes and training are provided in different formats, at a variety of times, and at locations where the needs of students can conveniently be met.
There is a limit to the number of times a student may enroll in a particular Economic & Workforce Development/ Continuing Education class. The Economic & Workforce Development/ Continuing Education Course Repetition policy guides enrollment in selected types of classes.
Some of the Economic & Workforce Development/ Continuing and Off-Campus Education Programs are coordinated with the Workforce Investment Act (WIA) or the WorkFirst programs of other agencies. These and other similar programs represent joint efforts to bring education and training services to the community.
abtech.edu
The Economic & Workforce Development/ Continuing Education Division provides programs for adults age 18 or older. Minors can enroll for some classes with special permission and if space allows.
Costs
Course Repetition
Occupational Training courses may not be taken more than twice within a five-year period without the student paying the full cost of the course as determined by the College. Students may repeat Occupational Training courses more than once if the repetitions are required for certification, licensure, or recertification.