Gaming for Africa - Issue 138

Special Feature: Casinos & Gambling in Mauritius Emperors’ Palace Court Privé gets an Elegant Makeover TGA & UNLV Announce African Gambling Regulator Training

iDrop-e - Taking Live Games Cash Handling & Security to the Next Level

Tsogo Sun’s First Cashiering Award Championship Goes to Gold Reef City Casino Clarion Confirm Sandton Convention Centre home for ICE Africa

PIC: INGRID BANNISTER

EDITOR Roy Bannister Editor-at-Large Bill Healey ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage.

Press releases are published in good faith and the publishers assume that information provided is correct.

Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme.

National Responsible Gambling Counselling Line – 0800 006 008

From the Editor: IN THIS issue of Gaming for Africa we bring you a special feature on Gambling and Casinos in Mauritius, which contains a detailed round-up of all gaming on this idyllic African island. It is the first of a number of features that will explore gambling across the continent in order to shed more light on a gaming jurisdiction that is often misunderstood and under-appreciated in terms of its vibrancy, commercial opportunities and sheer scale of opportunities for the international investor.

Another exciting development that will shed light on African gaming is ICE Africa - brought to Africa by Clarion Gaming, the same team that puts together the world-renowned ICE Totally Gaming in London. ICE Africa is the gaming event to be at if you’re remotely involved with gaming - 24 & 25 October, Sandton Convention Centre Johannesburg, South Africa - www.iceafrica.za.com - it’s free to register and a free ticket to the African market is worth its weight in gold - grab yours now, and see you there.

As if these exciting developments weren’t enough world-renowned UNLV (University of Las Vegas-Nevada) ICGR (International Center for Gaming Regulation) and TGA (Totally Gaming Academy) wil be bringing a series of training programmes designed specifically for Africa to the continent - see more on this on page 10 if this issue.

Roy Bannister

Contents 2 Emperors’ Palace Court Privé gets an Elegant Makeover 4 Special Feature: Casinos and Gambling in Mauritius 6 Eradicate Live Tables Drop-Box Variances with Apex’s iDrop-e 10 UNLV & TGA Announce African Gambling Regulator Training 12 Clarion Confirm Sandton Convention Centre home for ICE Africa 12 VAT Increase to Impact Tsogo Sun to Tune of R54-million 14 Tsogo Sun’s First Cashiering Award Championship Goes to Gold Reef City Casino 18 North West Gambling Board Media Campaign on Illegal Gambling in Full Swing 18 Botswana to Host GRAF Annual Conference 18 Sun International Raises R1,6bn in Oversubscribed Rights Issue 20 IGT’s Latest Games for Meropa Casino Players 20 Gold Reef Casino Gets Asian-Inspired IGT Slots 20 Mykonos Fun Golf Raises Funds for Farm Animal Drought Relief 22 Pioneer Slots Leads the Way with Gamopolis 41 LPM 22 Sunbet Unveils new Sports Betting Site 24 Spotlight on Aruze Techs 24 Kenya Threatens to Deport Illegal Gambling Operators 26 IGT Africa Annual Go-Kart Race 26 Uganda Gaming Board Releases Licensed Gaming Operators List 28 Record Relaunch Night at Casino Marina after ACE System Roll Out 30 David Bakes appointed Gold Reef City Tables Manager 30 Meet the latest ACES Hero, Kurt Roman 31 Thaba Moshate Appoints Charlene Ludick as New GM 32 List of African & South African Gaming Regulators 32 Licensed South African Gaming Manufacturers & Suppliers Inside Back Cover Who’s Who in the African Gaming Industry

June / July 2018 I Gaming For Africa I 01

Emperors’ Palace Court Privé gets an Elegant Makeover Emperors Palace Hotels, Casino, Convention and Entertainment Resort has expanded its luxurious Palace Court Privé area, one of just a handful of exclusive areas reserved for high stakes gaming at The Palace of Dreams. Renovations include new wall treatments, intricate gold leaf ceiling details, and exquisite new chandeliers, as well as all new fixtures, surfaces and finishes in the Privé bathrooms.

“WE WANTED to enhance the feel of sophistication and elegance in The Palace Court Privé, and achieved this through the addition of various interior design elements,” says Bethuel Ledwaba, General Manager of Gaming and Slots. “We have also expanded the slots section to create a new high denomination area, offering our gaming guests an added level of comfort during their visits to the casino.”

The expansion includes eight newly installed Gen 8 Helix cabinets from Aristocrat, six Crystal Dual cabinets from IGT, six universal poker slant top

cabinets, and two AGI VIP cabinets, featuring sleek and modern designs that will enhance the look and feel of gaming experiences at The Palace Court Privé. In addition, 14 new slot machines were added, bringing the total number to an exciting 116. Denominations range from 25 cents to R500 on video, Stepper and Poker platforms.Games that have been added include Suraci, Triple Double Nutty Jackpot, Pompei. Guests can also look forward to taking home a bigger pot, with jackpots now up to a whopping R10 million, all up for grabs on Africa’s Biggest Progressive Jackpot and guests’ favourite game, Red Eye Nickels.

In terms of interior design, Emperors Palace has also introduced a number of key elements to enhance the overall look and feel of The Palace Court Privé.

For example, to emphasise the height of the room, the interior design team introduced a wainscot detail around the perimeter, adding a classical elegance and proportion. The walls have also been treated with a classic damask printed wallpaper, including timber trompe l’oei panels and trompe l’oei murals depicting classical painted landscape scenes.

Elaborate ceiling detail with coffered elements finished in gold leaf was also installed, along with chandeliers finished in gilded steel with glass shades to create an elegance and introduce more ambient light to the space. A new custom designed carpet was also installed in the new and existing spaces to visually tie the two areas together.

“These renovations and upgrades have served to enhance the overall look and feel of this premium gaming area, providing discerning players with an intimate and exquisite gaming experience, matched only by our commitment to excellence,” says Ledwaba. “Emperors Palace is the gold standard in gaming, and we will continue to find new ways to enhance and improve gaming experiences at The Palace of Dreams.”

Casinos and Gambling in Mauritius

Even for the experienced traveler, Mauritius is an enchanting island -- a melting pot of people and cultures that provide an exotic mix of colours and tastes. Along with being a leading island escape for travelers, Mauritius has an active gambling industry with casinos, horse racing, lotteries and more. In this issue Gaming for Africa chats with the Gambling Regulatory Authority (GRA) in Mauritius on the status of their gaming industry.

Give us an idea of the size of the gambling market in Mauritius – i.e. number of casinos, locations and names.

CASINOs (STATE-OWNED) SN

LICENSEES

ADDRESS

Gambling Regulatory Authority: Mauritius currently has 4 state-owned casinos, that have been in business since 1970 and are managed by the State Investment Corporation, making it the only casino license holder in Mauritius. The casinos offer gaming on Slot Machines, TouchBet, Oasis Poker, Blackjack and American Roulette and the act GRA Act makes allowance for different types of games as mentioned in the “First Schedule” (Part 1) of the GRA Act. These games include: Blackjack, Chemin de fer, Live Roulette, Mini-chemy, Oasis Stud, and Punto Banco.

Furthermore please note we are in business since 1970 and are managed by the State Investment Corporation and actually we have four Casinos in Mauritius that is; Le Caudan Waterfront Casino, Le Grand Casino Du Domaine LTD and Grand Bay Casino.

Our products and services include Slot Machines, Touch Bet, Oasis Poker, Blackjack and American Roulette and we are the only Licensee holder in Mauritius We have 22 gaming houses (private-owned) across the country. The different types of games they are allowed to offer are listed in the “First Schedule” (Part 2 & 3) of the GRA Act. Gaming House “A” games include: 10 ½, Big and small, Big Wheel, Bingo, Crabs, Chinese dominoes (boeuf), Over/Under 7, Poker, Premier Roi, Quatre Quatre, Sap Si Waye, Sic Bo, Tai Sai, and Vanlak.

Gaming House “B” games include: Mahjong and Rummy

1.

Casino de Maurice Ltee

Teste de Buch Street, Curepipe

2.

Le Caudan Waterfront Casino Ltd

Caudan Waterfront, Port Louis

3.

Le Grand Casino du Domaine Limitee

Domaine Les Pailles, Les Pailles

4.

Grand Baie Casino Ltd

Royal Road, Grand Bay

LE CAUDAN WATERFRONT CASINO

Continued to page 8 04 I Gaming For Africa I June / July 2018

APEX Gaming “taking gaming to the next level”

iDrop-e™

Live Games Cash Handling & Security Apex Gaming continues to “take gaming to the next level” with its iDrop™ family of international awards winning and innovative cash and ticket handling devices for live gaming tables.

ONCE INSTALLED and connected to a SAS based management system, iDrop™ offers great benefits to operators, players and regulators alike, providing enhanced cash handling, accounting and security controls. More and more international gaming regulators are demanding that operators account accurately for all cash transactions at live gaming tables and iDrop™ fulfils these requirements. iDrop™ is designed around an advanced, high capacity JCM bill validator which accurately checks, validates and stores currency notes and tickets. A robust Quixant CPU manages all functionality and communicates time-date stamped information via SAS protocol to the connected management system. An integrated high-resolution colour touch-screen provides a bright clear interface to the dealer and an integrated ticket printer completes the iDrop™ unit.

Mixed denomination banknotes may be inserted up to 30 at a time. Each note is automatically checked and accurately verified prior to being stored in the integrated lockable stacker. The total amount is then displayed on the touch-screen for verification by the dealer after the player has been handed the equivalent amount in chips from the table float tray.

When accepting chips from a player that wishes to leave the table, the dealer verifies the chip value and manually enters this via the touch-screen. The iDrop™ then issues a “Chip Change Receipt” ticket which is inin serted into the bill validator and stored in the stacker for “soft count” reconciliation purposes. The iDrop™ then automatically issues a “Cashable Ticket” for the value which is then handed to the player.

As players chips are returned to the float tray, the float is kept largely intact thus reducing the requirement for “table fills” from the casino vault or cash desk The players “Cashable Tickets” may be inserted into an iDrop™ which will verify the ticket, store this in the stacker and display the value on its touch-screen. The dealer may then issue chips from the float tray to the player prior to confirming the transaction on the touchscreen.

Where a casino utilises “TITO” enabled gaming machines, “Cashable Tickets” may be inserted into these machines for play. On “cash“Cashout” the gaming machine will produce another “Cash able Ticket” which may then be inserted into an iDrop™ 06 I Gaming For Africa I

June / July 2018

device in return for the value in chips.

As an additional function, when presenting their “Cashable Ticket” at a gaming table, players may decide what value of chips they would like and the remaining value may be issued in the form of another “Cashable Ticket” for later use.

Should a live games player wish to exchange a “Cashable Ticket” for cash, then a bar-code reader may be installed at the casino cash-desk in order to facilitate ticket verification and value prior to redemption or alternatively, the ticket may be inserted into a cash dispensing machine.

Each and every transaction is recorded, time-date stamped and communicated via SAS protocol to the management system for accounting purposes. Management staff are then able to establish “drop” values instantly and accurately either by individual table, area or entire casino floor at any time.

Systems may be configured in order to warn management staff when a particular iDrop™ stacker is nearly full, this enables an emergency clearance to be performed timeously thus reducing any disruption to games.

Efficiencies in the “soft count” room are also realised by operators. Stacker box contents are easily removed and placed directly into bulk note counting and sorting equipment negating the need to “hand” sort notes. iDrop™ accounts for every single note and ticket, therefore “drop” variances are eradicated drastically reducing the need for “Drop” variance investigations. When iDrop™ stackers are removed, a ticket is produced with a full reconciliation of the stackers contents.

Where player cards are utilised, iDrop™ maybe fitted with card readers. Value may then be debited or credited directly to the players card eliminating the need for “Cashable Tickets”. All individual player transactions are accurately recorded ensuring players are appropriately recognised and/or rewarded.

On request, iDrop™ may be fitted with a chip slot in order to facilitate the depositing of value chips where required. iDrop™ is supplied with two sets of adjustable legs. This allows the unit to be positioned level with the top of all standard height gaming tables. Alternatively, magnetic table brackets are available that may be bolted to the gaming table. iDrop™ is then held firmly and securely to the table by the magnetic pad lifting it clear of the floor.

In summary, iDrop™ brings accurate and auditable accounting to live tables games in addition to a host of further operational savings and efficiencies to operators, players and gaming regulators alike.

For more information on how Idrop can eradicate live tables drop-box variances at your casino, e-mail: Samantha: idrop@3pointgaming.co.za

Casinos and Gambling in Mauritius Continued from page 4 GAMING HOUSE ‘A’ (PRIVATE-OWNED)

TOTALISATOR OPERATOR

SN LICENSEES

ADDRESS

SN LICENSEES

ADDRESS

1.

L’Amicale de Port Louis Ltée

6, Chaussée Street, Port Louis

1.

Automatic Systems Ltd

Champ de Mars, Port Louis

2.

Caesar Palace Ltd

22, Edith Cavell Street, Port Louis

2.

Globalsports Ltd

Jummah Mosque Street, Port Louis

3.

Pallagames Ltd

3, St Ignace Street, Rose Hill

4.

Centre Gaming House Ltd Street Rose

2nd Floor, Royal Commercial Centre, St

Hill

Ignace

BOOKMAKERS ON-COURSE HORSE RACES

5.

Jumbo Co. Ltd

299, Royal Road, Rose Hill

6.

Palladium Games Ltd Zone

2, Trianon, Quatre Bornes

SN LICENSEES

ADDRESS

1.

AMOORDAPIN M.J. Isabelle Stephanie

Champs de Mars, Port Louis

7.

S. I. Jaulim Ltd

8, Independence Street, Town Centre,

2.

CHAN HOW Hee Lan

Champs de Mars, Port Louis

8.

Monte Games Ltd Vacoas

Vacoas

3.

CHEUNG SHUIT KWONG Cheong Chao Hsi

Champs de Mars, Port Louis

4.

CHUNDUNSING Nuvin Sing

Champs de Mars, Port Louis

Market Road, Rose Belle

5.

CHUNG HOW Noel Tze Leung

Champs de Mars, Port Louis

Maida Mount Building

6.

JANKEE Ashley Singh

Champs de Mars, Port Louis

7.

JHURRY Keswarsing

Champs de Mars, Port Louis

8.

JOGEEA Dhaneelall

Champs de Mars, Port Louis

9.

JOOMUN Izam

Champs de Mars, Port Louis

10. KO YUM CHUN Robert

Champs de Mars, Port Louis

11. LAM KWOH HING Paul M. Shee Seong

Champs de Mars, Port Louis

Chu Miow Lin Building, Ave John Kennedy, 9.

Rose Belle House Ltd

10. Mahé Jeux Ltée Labourdonnais Street, Mahebourg 11. Flacq Jeux Ltée

1st Floor, Sibartie Building

Rue La Source, Centre de Flacq 12. Goodlands Games Ltd

Hurry Commercial Building

Royal Road, Goodlands 13. Katar Ltd

Bahadoor Building, Royal Road, Goodlands

12. LEUNG KEI Wan Sui Hai

Champs de Mars, Port Louis

14. Burswood Centre Ltd

2nd Floor, Rélais de Iles Building

13. NG FOONG PO Tiam Yeung

Champs de Mars, Port Louis

14. NUSEEB Motalif

Champs de Mars, Port Louis

Royal Road, Grand Baie 15. Funworld Co. Ltd

La Salette Road, Grand Bay

15. SALVA Marie Martine Shirley

Champs de Mars, Port Louis

16. Bolyhouse Ltd

1st Floor Tadgir Building, Royal Road,

16. SEETARAM Bheemsen

Champs de Mars, Port Louis

17. SUROOP Dhanraz

Champs de Mars, Port Louis

18. TACK SHIN Leung Kim Fah (Laval)

Champs de Mars, Port Louis

19. TACK SHIN Leung Kim Keong (Eric)

Champs de Mars, Port Louis

2nd Floor, Manhattan Heights, Lees

20. TANG SIP SHIONG Philippe

Champs de Mars, Port Louis

Street, Curepipe

21. TECKSON Jacques Desire Laval

Champs de Mars, Port Louis

19. Silver Coin & Co. Ltd

Royal Road, Chemin Grenier

22. WONG FOK LUNG How Chong (Steeve)

Champs de Mars, Port Louis

20. Vayres Investment Ltd

Port Mathurin, Rodrigues

23. YIP TAT CHUNG Sit Pin Champs de Mars, Port Louis

Triolet 17. Vavid Investment Ltd

The Regent Complex

24, St Paul Road, Vacoas 18. Strategic Positioning Group Limited

24. GREEDHARRY Bijay Coomar Champs de Mars, Port Louis

GAMING HOUSE “B” SN LICENSEES

ADDRESS

1.

Atlas Private Club

48, Royal Road, Port Louis

2.

PYA Enterprises Ltd

Royal Road, Arsenal

BOOKMAKERS ON-COURSE HORSE RACES SN LICENSEES

ADDRESS

1.

AMOORDAPIN M.J. Isabelle Stephanie

Champs de Mars, Port Louis

What other gaming activities are allowed in Mauritius ?

2.

CHAN HOW Hee Lan

Champs de Mars, Port Louis

3.

CHEUNG SHUIT KWONG Cheong Chao Hsi

Champs de Mars, Port Louis

Gambling Regulatory Authority: The “Third Schedule” of the GRA Act defines other gaming activities that are allowed in Mauritius, including the National Lottery, On-Course Horse Racing, Off-Course Horse Racing and more. The following are several lists of operators:

4.

CHUNDUNSING Nuvin Sing

Champs de Mars, Port Louis

5.

CHUNG HOW Noel Tze Leung

Champs de Mars, Port Louis

6.

JANKEE Ashley Singh

Champs de Mars, Port Louis

7.

JHURRY Keswarsing

Champs de Mars, Port Louis

8.

JOGEEA Dhaneelall

Champs de Mars, Port Louis

9.

JOOMUN Izam

Champs de Mars, Port Louis

10. KO YUM CHUN Robert

Champs de Mars, Port Louis

11. LAM KWOH HING Paul M. Shee Seong

Champs de Mars, Port Louis

12. LEUNG KEI Wan Sui Hai

Champs de Mars, Port Louis

13. NG FOONG PO Tiam Yeung

Champs de Mars, Port Louis

14. NUSEEB Motalif

Champs de Mars, Port Louis

15. SALVA Marie Martine Shirley

Champs de Mars, Port Louis

16. SEETARAM Bheemsen

Champs de Mars, Port Louis

17. SUROOP Dhanraz

Champs de Mars, Port Louis

18. TACK SHIN Leung Kim Fah (Laval)

Champs de Mars, Port Louis

19. TACK SHIN Leung Kim Keong (Eric)

Champs de Mars, Port Louis

20. TANG SIP SHIONG Philippe

Champs de Mars, Port Louis

21. TECKSON Jacques Desire Laval

Champs de Mars, Port Louis

22. WONG FOK LUNG How Chong (Steeve)

Champs de Mars, Port Louis

23. YIP TAT CHUNG Sit Pin

Champs de Mars, Port Louis

24. GREEDHARRY Bijay Coomar

Champs de Mars, Port Louis

LE GRAND CASINO DU DOMAINE CASINO

Continued to page 10 08 I Gaming For Africa I

June / July 2018

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Continued from page 8

LOCAL POOL PROMOTER

BOOKMAKERS OFF-COURSE HORSE RACES SN LICENSEES

ADDRESS

1.

ARMOOGUM Khrisnamoorty

Quatres Bornes

2.

DUSOYE Roshun Kumar

Central Flacq

3.

FOO KUNE Foo Sun Way

Vacoas

4.

LAN KUNG WA Georges Cyril

Mahebourg

5.

LIM HON Jean Pierre Michel

Rose Hill

6.

RAMABETCO LTD

Triolet

7.

S RAMMA LTD

Goodlands

8.

STEVEBOOK LTD

Curepipe

BOOKMAKER CONDUCTING FIXED ODD BETTING THROUGH REMOTE COMMUNICATION ON LOCAL HORSE (SMS) SN LICENSEES

ADDRESS

1.

SMS Pariaz Ltd

Avenue Victoria, Quatre Bornes

2.

Bet On Line Ltd

24, Avenue Gladstone, Quatre Bornes

SWEEPSTAKES ORGANISER SN LICENSEES

ADDRESS

1.

Serge Henry Ltd

29, rue Chateau D’eau Tranquebar, Port Louis

2.

Societé Loterie Poupard

6, John Kennedy Street, Port Louis

3.

Merven Frères Ltée Port Louis

2nd Floor, Immaculee Building, 14, Rue Orleans,

SWEEPSTAKES ORGANISER SN LICENSEES

ADDRESS

1.

Ground Floor, HSBC Centre, Ebene Cybercity, Ebene

Lottotech Ltd

SN LICENSEES

ADDRESS

1.

6, John Kennedy Street, Port Louis

J.S. Henry Co. Ltd

AGENT OF FOREIGN POOL PROMOTER SN LICENSEES

ADDRESS

1.

Pool Joseph Merven Ltd

Ken Lee Building, 20 Edith Cavell St, Port Louis

2.

Peerless Ltd

1, Jemmappes Street, Port Louis

HORSE RACING ORGANISER SN LICENSEES

ADDRESS

1.

Champ de Mars, Port Louis

Mauritius Turf Club

Continued to page 29

TGA & UNLV Announce African Gambling Regulator Training GAMBLING REGULATORS in Africa will be able to receive regulatory training from world-renowned TGA (Totally Gaming Academy) and UNLV (University of Las Vegas) ICGR (International Center for Gaming Regulation) with the announcement of a new regulatory course designed specifically for African Regulators. The Leadership Development Programme for Gaming Regulator in Southern Africa will take place at Emperors Palace Casino, Johannesburg from 22-24 August 2018.

To book your spot now, contact joanna.hardley@clariongaming.com

10 I Gaming For Africa I June / July 2018

RFID Cards

GAMING

SOLUTIONS

Tel: +27 87 701 0740 • www.smpl.co.za • info@smpl.co.za

Clarion Confirm Sandton Convention Centre home for ICE Africa Clarion Gaming has confirmed that October’s inaugural edition of ICE Africa will be held at Johannesburg’s Sandton Convention Centre (24 and 25 October). The decision to move to the Sandton, which was made following consultations with the industry, was based on the opportunity it delivers for the ICE Africa brand to grow, as well as the ability to provide stakeholders with enhanced levels of choice and flexibility.

UPDATING THE industry on the progress that’s already been made, Kate Chambers, Managing Director of Clarion Gaming, owners of the ICE brand, said: “There is a deep and genuine enthusiasm for this event which will take the characteristics of its mother brand - ICE London - and apply them to meet the requirements of the industry in Africa.

Five months ahead of ICE Africa going live, we have secured the support of 15 top brands including Merkur Gaming, Kiron Interactive, Meridian, VNE and OnlinePay, all of whom have committed to be part of the ICE Africa experience.”

She added: “We have been very conscious of the importance of delivering a connected experience, so as well as engaging with the industry’s leading innovators, ICE Africa delegates will also be able to take advantage of an extensive programme of learning, training and personal development courses. The agenda sessions at ICE Africa will cover all of the key issues facing traditional gaming operations and Integrated Resorts including Marketing, CRM, Business Intelligence and Cash Desk and Hospitality. The research we have undertaken has underlined how important the industry in Africa regards staff training and development and I’m delighted that the Totally Gaming Academy will be an important part of the two days providing masterclasses for attendees.

“As the leading event organiser in the gaming space, our pledge is to deliver a celebration of the industry that is unique to the continent, but which also draws upon best practice found across international gaming jurisdictions. These are very exciting times for the industry in Africa and very exciting times for the ICE brand as it makes its first appearance outside of London.”

For more information on the first ICE Africa and to register FREE, visit the ICE Africa website: www. iceafrica.za.com

VAT Increase to Impact Tsogo Sun to Tune of R54-million Tsogo Sun expects to take a R54-million rand hit in core profit from a higher rate of value added tax introduced in April, its Chief Executive Jacques Booysen said on Wednesday after reporting a 4 percent rise in full-year profit.

THE SOUTH AFRICAN government increased the VAT rate by 1 percent to 15 percent from April 2017, which the South African hotelier and casino operator will not be able to pass on to its gaming customers.

“That (VAT) is a cost in the business that we’re going to absorb. That is a R54million annual impact on our numbers,” CEO Jacques Booysen told Reuters, referring to earnings before interest, tax, depreciation, amortization and property rentals (EBITDAR).

Another hit will come from a potential increase in the Gauteng gambling taxes that the provincial government is proposing.

Casinos in Gauteng were subject to paying the provincial government a flat rate of 9 percent in gaming taxes, but a higher rate is in the works.

Booysen expects the impact of the new tax on EBITDAR to be about 134 million rand and the earnings impact to be about 100 million rand.

“Add to that the weak state of the South African economy and many of the commodity focused countries in which the group operates, and the expectation is that trading will remain under pressure,” he added.

12 I Gaming For Africa I

June / July 2018

The owner of Montecasino said EBITDAR for the year ended March, rose to 5.3 billion rand ($419.40 million).

The acquisition of gaming businesses Vukani Slots and Galaxy Bingo boosted earnings at a time of depressed demand from cash-strapped consumers as economic growth locally and offshore stagnates.

Income for the casino division fell 1 percent to 9 billion rand, hurt by the opening of rival Sun International’s Time Square casino.

Trading for the group’s South African hotels for the year recorded flat revenue per available room (RevPar), a key industry measure, due to flat average room rates, with occupancies slightly up on the prior year at 64.7 percent. Its offshore hotels division saw revenue drop 11 percent to 565 million rand.

Tsogo Sun, which owns 151 hotels, said adjusted headline earnings per share fell 5 percent to 197.8 cents per share from 207.6 cents as a result of the increasing number of shares in issue during the year due to the acquisition of Gameco.

The group declared a final dividend per share of 70 cents, unchanged on the year.

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Tsogo Sun’s First Cashiering Award Championship Goes to Gold Reef City Casino The 2018 Inaugural Cashiering Championship Awards, hosted at Gold Reef City’s jazz-inspired venue Back O’ The Moon, was attended by Tsogo Sun Executives, Gold Reef City’s Head of Departments and Cash Desk staff members.

Cashiering Champion

GOLD REEF City’s Cash Desk Champion, Veronica Goakets was awarded first prize, followed by Avhatakali Matidze in second and Matshidiso Mokomele in third place.

On winning the title, Veronica enthused, “Holding the title of the first Cash Desk Champion is a privilege. The overall experience leading up to the finals was exciting and challenging and the participants received so much support. The criteria for the competition was expected, as it was based on our day-to-day duties and giving our guests the best possible service, but I felt the pressure to perform well and do my best. One thing is for sure, I have set the bar high and you can bet there is no going back, only pushing forward.”

The Championship recognises the great value that cashier hosts bring to the group, interacting with customers and ensuring entertaining experiences.

“This competition is aimed at recognising cash desk hosts’ skills and rewarding the top achievers. It’s a competition that highlights our group-wide commitment to talent management and ensuring high levels of customer service,” said Kiran Singh the Director of Operations and Complex General Manager.

The contestants we assessed over a four-month period and evaluated according to strategic metrics including 100 percent attendance, no incidence of misconduct or disciplinary action and a maximum of two single variances over R100 but not exceeding R300 during the assessment period.

Thereafter, qualifiers advanced to a round of written tests with the top 10 scorers progressing to the final elimination stage; the judging panel reviewed live footage of the cash desk operators interacting with two mystery shoppers. The finalists

were evaluated in a series of simulated scenarios on customer service, procedural skill and promotional knowledge.

A written test comprising impromptu and prepared questions about Tsogo Sun’s values separated the winners from the losers. At the finals, the top five contestants: Masilo Mokgobola, Mankedi Moloi, Matshidiso Mokomele, Avhatakali Matisze and Veronica Goakets, presented in front of colleagues, management, and head office delegates.

They were marked on their performance by a panel of judges including Gold reef City’s (Director Of Operations and Complex General Manager Kiran Singh, IR Manager Jeff Nage and Assistant Cash Desk Manager Caron Cloete.

Veronica claimed the title and first prize of R3000 cash, a two-night stay at the Palazzo including Mangwanani Spa package and tickets to Montecasino Bird Gardens, four Gold Reef City Theme Park permits, R2000 Navigare Sportswear voucher, two tickets for the City Sightseeing Red Bus Tour and complimentary entry to The Barnyard Theatre.

The runners-up were awarded R2000 and R1000 for second and third place, and they both won one night at the Gold Reef City Theme Park Hotel for two including breakfast and dinner and free entry to the Theme Park. Avhatakali and Mokomele also won Navigare Sportswear vouchers for R1000 and R500 respectively as well as tickets to The Barnyard Theatre.

Veronica was a shining example of the Tsogo Sun values of teamwork, service, opportunity, growth and delivering on Tsogo Sun’s vision of creating great experiences, and motivated and passionate staff that we are able to fulfil this promise.

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14 I Gaming For Africa I

June / July 2018

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North West Gambling Board Media Campaign on Illegal Gambling in Full Swing The North-West Gambling Board has recently launched a media campaign on il egal gambling. The campaign is aimed at raising awareness on il egal gambling and to encourage punters and members of society to report illegal operations to the Board and relevant authorities.

ILLEGAL GAMBLING continues to be an area concern for the Board particularly in the province’s economic hub which is Rustenburg and its surrounding towns and the Far West of the province which includes towns in Vryburg in the Dr. Ruth Segomotsi Mompati District Municipality.

Chief Executive Officer of the North-West Gambling Board, Mr. Nathan Oliphant maintains illegal gambling continues to have a stubborn presence in the province despite efforts to curb it. And a multifaceted approach is needed to deal with illegal gambling…

“Our plan is multifaceted in nature. Our adverts on illegal gambling are currently running in four mayor towns of the province on Digital Billboards. We have also taken our campaigns to one of the biggest Radio Station in our province which is Motsweding fm and it has an audience reach of close to 3-million The North West Gambling Board’s Digital Billboard listeners. We are hopeful that this campaign will yield Advertising Campaign on Illegal Gambling brings the message home to the public. desired objectives”, Mr. Oliphant.

In a recent “meet & greet” drive with industry leaders both in the North West and Gauteng, Mr. Oliphant urged the Board’s licensees to be part of the solution in fighting the scourge of illegal gambling in the province.

“We need to pull together in this fight because illegal gambling poses a very serious threat in the industry. It continues to reverse the many gains and the strides we have made in creating a conducive environment for the industry to thrive, particularly in creating opportunities for the Previously Disadvantaged Individuals including contributing to Local Economic Development (LED)” said Mr. Oliphant.

Several licensees have already committed to assist the Board in the roll-out of the campaign. The Board will also hold a Stakeholder Workshop on illegal gambling scheduled for the 1st of June 2018 in Mafikeng. This will include the SAPS, industry leaders, licensees and other interested parties in the gambling industries.

Botswana to Host GRAF Annual Conference The Gaming Regulators Africa Forum (GRAF) will hold its Annual Conference on the 26-29 August 2018 - in Gaborone, Botswana. The venue for the Conference will be The Grand Palm Hotel Casino Convention Resort IT IS EXPECTED that delegates from GRAF Member States such as Malawi, Zimbabwe, Mozambique, Botswana, Ghana, Seychelles, Swaziland, Angola and all South African Gambling Boards will attend the Conference whose main focus will be the discussion of pertinent issues relating to the regulation of gambling on the African continent.

All other Regulators from across the globe are invited to attend the

Conference. The registration fee for the conference is USD250.00 per delegate for GRAF members. Electronic registration will be available on the Gaming Regulators Africa Forum’s website: www.gamingregulatorsafricaforum.com For further details any enquiries may be directed to the Secretariat at the following address: ceo@lgb.co.za

Sun International Raises R1,6bn in Oversubscribed Rights Issue Sun International announced that its Rights Offer, which closed on Friday 1 June, had been significantly oversubscribed, with total applications for Rights Offer shares at 187%.

THE VALUE of the total Rights Offer shares allocated was some R1.6-billion.

The Rights Offer pricing, at R57.82 per Rights Offer Share, was at the 10 day VWAP at the date of the announcement, which reflects the strong support the company received from its existing shareholders and the underwriter Value Capital Partners.

The excess applications applied for will be allocated equitably, taking account of the number of Sun International shares and rights held by each shareholder and the number of excess shares applied for.

18 I Gaming For Africa I June / July 2018

Following the conclusion of the Rights Offer, the total issued share capital of the Company will increase to 136,730,964 Sun International ordinary shares of no par value each which includes 6,719,759 shares held by Dinokana. Of these, Sun International Limited effectively holds 4,947,087 shares, through its 73.6% shareholding in Dinokana.

Sun International CE Anthony Leeming remarked that the Rights Offer proceeds will be used to reduce debt to strengthen the group’s balance sheet. This will give management the time and headroom needed to focus on the business and strategy execution.”

IGT’s Latest Games for Meropa Casino Players IGT RECENTLY placed their latest generation Accent Games on Meropa’s previous generation Avp Cabinets on both their main floor and Prive, the objective is to offer Meropa’s players the latest generation game software on older versions of their Upright and Slant Top cabinets. The new Games have been well received by players and the addition has had a positive impact on performance, both Peter and Rave commented that they were very excited to have the new games on their floor and that the customer feedback has been overwhelming.

Gold Reef Casino Gets Asian-Inspired IGT Slots Goldreef City Casino recently placed a bank of IGT’s latest Premium “FU GUI JI LI” an Asian-inspired game theme for markets with high repeat visitors, seeking more of a gamblers style experience – each game pack is made up of 4 games called Dynasty Treasure, Golden Opportunity, Festival of Wealth and Animal Treasure. Craig from Goldreef stated that he was pleased to have the latest games on his floor in Barney’s and that his customers couldn’t wait to get to play the new games during the recent product launch.pliance Manager

Peter Guthrie (General Manager), Rave Moodley (Gaming Manager) Etienne van Rooyen ( Sales Manager, IGT)

Craig Coetzee (Slots Manager), Bernard Hunter (Gaming Analyst), Peter Woodcock (Technical Manager) and Etienne van Rooyen (IGT Sales Manager).

Mykonos Fun Golf Raises Funds for Farm Animal Drought Relief Mykonos hosted a charity Fun Golf day, on Wednesday, 30 May 2018, at the Langebaan Country Estate, in aid of farm animal drought relief.

The event raised R160 000 for farm animal drought relief. Here Mykonos Casino’s Clive van Groeningen hands over the cheque to Agri Kaap.

Representing GVV, Michael de Bruin, Rigardt Scholtz, Renier Kleynhans.

Representing UmAfrika, Mike Alexander, Paul Nicole, Ruhan Koen, Francois Nolte.

20 I Gaming For Africa I June / July 2018

THE INITIATIVE was to support our local Farming community and all monies funded was donated to Kaap Agri, who will distribute the funds, in the form of feed and other needs, to a government approved list of local drought stricken farms.

96 participants (24 four balls) took part in the Golf day with an American Scramble format. Each player received a special goodie bag from Mykonos, with branded gifts and also photo in memory of this special charity golf event.

The day included fun wet holes, marketing holes, with music and the opportunity to enter a massive Raffle.

Prize giving included local comedian and MC, Alan Hughes, who kicked off the evening with an auction. The amazing packages up for grabs included, a 2 night’s stay for 2 at Garden Court Mossel Bay (including golf for 2 at the prestigious Pinnacle Point golf course), a 2 night’s for 4 at the luxurious new Marina Village at Club Mykonos, VIP box tickets for 2 at Newlands for the Springboks vs England game on 23 June, including accommodation at Southern Sun Newlands, a framed signed Springbok rugby jersey, and a framed signed Blue Bulls jersey.

Prizes were also given to best dressed (“Farm Style” theme), longest drive, closest to the pin, and the longest day. All participants received a prize and nobody left empty handed.

At the end of the day, a total of R160 000 was raised. Of this amount, R50,000 was donated by the West Coast Community Trust.

Mykonos would like to thank all the sponsors, participants, some of whom came from afar, and local support whom made this such a fun and worthy event.

Representing Novamatic, Deon Valkenborgh, Tyrone Jacobs, Jacques Price, Nick Weaver.

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“GAMOPOLIS 41 was rolled out in December and January across various Pioneer Slots sites. The games have steadily gained in popularity, and we have seen positive results in our revenue,” said Elroy Zietsman, Technical Manager at Pioneer Slots.

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Sunbet Unveils new Sports Betting Site Sunbet, Sun International’s sportsbook, have unveiled their new website following the announcement of their partnership with the digital platform specialists, Bede Gaming and Kambi.

THE PARTNERSHIP with these two internationally-renowned technology companies has put Sunbet in the ideal position to offer a flexible platform that enables the sportsbook to deliver a world-class sports betting experience.

Kambi’s award-winning, end-to-end sports betting solution has been integrated with a back-end platform supplied by Bede Gaming, and it comes with a number of exciting features and rewards that are now available to Sunbet customers, including Action Bets, a dramatic increase in Live in-Play events as well as a Cash Out feature.

The new features are: · Action Bets: This new feature, a first in South Africa, is frequently described as Live in-Play betting on steroids. Customers can now bet on decisive moments such as the next point, scoring method, or throw-in while an event is live. These bets are available for a very short timeframe, with bets resulted within minutes. · Cash Out: Customers have the opportunity of cashing out on selected bets, giving them an ideal opportunity to take matters into their own hands. This feature allows the customer to take an early payout before an event has concluded. The green cash out notification in the bet card indicates that this particular feature is available on the selected bet. · Live in-Play events: Sunbet now offers customers access to over 100,000 Live in-Play events annually, giving them more betting opportunities as well as additional markets to bet on. · Brand new rewards: Sunbet also offers a great selection of brand 22 I Gaming For Africa I

June / July 2018

new rewards that include odds boosts and profit boosts among others, which are designed to make the sports betting experience all the more rewarding.

Anthony Leeming, CEO of Sun International remarked, “One of Sun International’s stated aims has been to increase the size of our online business, and in Kambi we are confident we have selected the right partner to help us achieve this goal. Kambi has a record of spring-boarding visionary sportsbooks and through this partnership, our customers now have access to the number one sportsbook on the market. For leverage in the digital environment we required a flexible platform that would enable us to deliver the world-class experience which our customers expect. For us, it was an easy decision to partner with Bede Gaming, given their significant success in other markets.”

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Spotlight on Aruze Techs!

The Technical Department is an integral part of any Slot Machine Supplier organisation, and Aruze Gaming Africa prides itself on having the best in the business.

From left to right: Mishack Matidze, Christo Cromhout, Carel Snyman, Morgan Sekgapane and Theunis Malan.

Theunis Malan, Technical Manager

AT THE helm of the Technical team is Theunis Malan, who has now been with Aruze Gaming for 20 years. Theunis started with the Company as a Technician and worked his way up through the ranks until he was appointed to his current position as Technical Manager in 2003.

Theunis is described as a no-nonsense person, but always offers both support and years of knowledge to his team.

What he enjoys most about working with his team is that - “There is a unique job satisfaction that I get from my role as the Technical Manager. The guys have learned to learn; their dedication and commitment to self-improvement and career development is unmatched. I have complete trust in their abilities because in this business there is no room to micro-manage.”

The A-Team One of the goals of a business is to create a highly motivated, highly skilled team, and Aruze Gaming Africa has ensembled a strong technical team with an average of 15 years’ industry experience per team member.

“Planning, preparation and understanding clients’ requirements are the three pillars that keep the technical workshop operation on top of their game.”-

From left to right: Refiloe Mathobela, Elliot Madlopha, Rotondwa Mudimeli, Zwelo Mohale, Mishack Matidze (Senior Technician) and Michael-Petrus Makuwa.

says Mishack Matidze, Senior Technician who has been with the Aruze for 18 years.

“The team has grown as a unit. We are always there to offer support and still give each other space to work, because at the end of the day we are all working towards a common goal – Service Excellence! “- concludes Mishack Gaming Learners Every year a group of 5 learners join the Technical team to gain practical experience in Casino and Gaming operations.

“It’s amazing to see the learners grow during their tenure with us. These learnerships also allow you to reflect on your own journey and highlight both the pitfalls and successes achieved throughout. To teach them, see them develop and go on to use their newly acquired skills is both humbling and incredibly satisfying at the same time.” - says Theunis “Experience is both important and expensive to achieve, and this current group is learning from the cream of the crop at Aruze Gaming Africa. Although they are here for only one year, when they graduate they are well equipped to go out and make it in the Gaming industry.” - concludes Theunis

Kenya Threatens to Deport Illegal Gambling Operators As most African nations begin tightening regulations and improving regulatory capacity around gambling, illegal gambling across the continent is facing a clampdown.

IN THE latest blow to illegal operators, foreigners found assembling illegal gambling machines in Kenya will be deported for engaging in crime, the Kenyan government has threatened. Interior Cabinet Secretary Fred Matiangi says the machines have reduced the productivity of youths, some of whom are addicted to gambling.

“These machines are a threat to our society,” the CS said. “It is working against the President’s 100 per cent transition from primary to secondary school.

We shall not accept it.”

He declared illegal gambling a crime of monumental proportions which must be fought at all levels. Most of the machines are brought to the country from China, the government claims. The government has already set June 30 as the deadline for eliminating illegal gambling machines across the country.

24 I Gaming For Africa I June / July 2018

The CS was speaking in Dagoretti South constituency where he oversaw the destruction of gambling machines seized from illegal entertainment joints across all the 14 sub-counties in Nairobi. He also warned government officials involved in the illegal business to prepare for a rough time ahead if found guilty of any involvement in the illegal operations.

“We shall not pretend this is normal business when things are going wrong,” he asserted.

Cabinet Secretary Matiangi vowed to sustain the war on contraband gaming devices until the menace was over.

IGT Africa Annual Go-Kart Race IGT Africa recently hosted its Annual Go-kart day event, at Zwartskop raceway, the day saw 19 teams competing against each other to determine who would take the winning title for 2018.

WITH A great customer turn out and immense excitement amongst teams, all teams put their best foot forward, with Team Time Square taking the winning title for 2018!

We at IGT are thrilled that we have had the capacity to successfully host this event for over ten years, we would like to send out a special thank you to all our valued customers who attended and contributed to making this day successful. “Once again A Huge Congratulations to Team Time Square,” said IGT Africa’s Mario Vilela.

Uganda Gaming Board Releases Licensed Gaming Operators List The Uganda National Gaming Board has released a list of licensed gaming operators in the country. The licences, which include casino, betting, lottery, online gaming and slots operations, have been issued in terms of a second round of licensing.

THE UGANDA NGB is a body corporate established under the Lotteries and Gaming Act No. 7 of 2016.

This is the second licensing round under the Act. The NGB was established to enforce the law relating to the conduct of lotteries, gaming, betting and casinos, to establish the national lotteries and gaming regulatory board, to provide for licensing 26 I Gaming For Africa I June / July 2018

and regulation of lotteries, gaming and betting; to provide for taxation of casinos, gaming and betting activities. The Board is therefore mandated by law to supervise and regulate the establishment, management and operation of lotteries, gaming betting and casinos in Uganda, and to protect the citizens from the adverse effects of gaming in Uganda.

The list is available here: http://ngb.go.ug/wp-content/uploads/2018/05/ LICENSED-OPERATORS-2018.pdf

Record Relaunch Night at Casino Marina after ACE System Roll Out Maputo’s sophisticated gaming destination, Casino Marina, recently hosted a relaunch, after installing the tried and trusted ACE System. This premium venue is the 5th location in Rank Entertainment Holding’s African rollout and forms part of their strategy in bringing the globally successful Casino Marina Entertainment Brand to Africa. Dignitaries and valued stakeholders were treated to an entertaining affair by the Casino Royale Dance Troupe.

THIS PRESTIGIOUS venue boasts the latest in gaming with 127 Slots Machines, 38 Tables, a Slots and Tables Privé as well as an exclusive Tables Private Room. The proven and reliable ACE System seamlessly links these gaming areas through its robust full scale casino management system including tables management, cashiering and vault management along with cashless gaming, jackpotting and player tracking.

The ACE System also allows for easy facilitation of Casino Marina’s multi-tier loyalty system where points are redeemable for free play or complimentary accommodation, meals, beverages and merchandise.

“We are proud to support prestigious Casino Marina, Maputo with the ACE System.

We know our casino management system provides the reliability that such a venue builds

its premium gaming experience on along with the player insights that foster customer loyalty. We look forward to working with the Rank Group in future by providing them and their patrons an enjoyable gaming experience only the ACE System can offer, said Cliff Lamberton, Managing Director of African Casino Equipment Suppliers.

“The Casino Marina entertainment experience is globally known for its style and sophistication and Casino Marina Maputo is the latest venue offering patrons this unique experience. We are proud to have partnered with the team from Afrincan Casino Equipment Suppliers for the ACE System as this will enable our patrons to enjoy and even more pleasurable visit at Casino Marina Maputo,” said Patrice Ha Yeung, General Manager at Casino Marina Maputo.

Aptly situated in the modern and stylish AFECC Mall on The Marginal, Maputo and overlooking the Indian Ocean, Casino Marina provides flagship entertainment along with a NuMetro Movie Theatre and Voodoo Lounge and Night Club.

Rank Entertainment Holdings is a leader in providing premium gaming entertainment. Originating in Sri Lanka over two decades ago the brand Casino Marina has become synonymous with world class gaming entertainment.

Casino Marina, Maputo forms the fifth property for rollout of the Rank Group’s African strategy alongside Antananarivo in Madagascar, Beira in Mozambique, Lilongwe in Malawi and Lusaka in Zambia. This is only the beginning of the Rank Group’s plans for Africa.

28 I Gaming For Africa I June / July 2018

Casinos and Gambling in Mauritius Continued from page 10 Considering the regulatory environment, what are the costs for each type of licence, barriers and incentives to entry and applying.

Gambling Regulatory Authority: There are different costs involved, depending on the license. The “Third Schedule” of the GRA Act is where interested parties can review the prices for each licence. Note that for Horse Racing Bookmakers, there are additional costs that are claimed by the Municipality and the horse racing organiser. For those interested in more details and cost, they should contact the Board of Investment in Mauritius.

Where can investors and operators apply and gain more info?

Gambling Regulatory Authority: Investors need to contact the Board of Investment if they wish to invest or set up businesses in Mauritius. As far as the licensing is concerned, all requests need to be addressed to the Gambling Regulatory Authority.

Contact details: Gambling Regulatory Authority Level 12 Newton Tower Sir William Newton Street Port-Louis Republic of Mauritius.

Tel: (230) 260 2000 Fax: (230) 213 1205 E-mail: gra.admin@intnet.mu It is interesting to highlight that despite having a relatively small population, Mauritius has a consequent number of gaming activities. It is believed that Mauritians have an intricate connection to gaming, mostly due to its horse racing history. The “Champs de Mars” is the oldest horse racing track of the Southern Hemisphere, and its creation in 1812 can be considered as the period where locals started to pay an interest to gambling.

An interesting note: since 2015, no new operators’ licence has been issued by the Gambling Regulatory Authority. This is a policy decision which was taken by the government in order to curtail gambling in the country.

In addition, the government is setting up a Responsible Gambling Programme which will take effect his year. A series of measures have been designed to create awareness among gamblers and non-gamblers. Furthermore, a national survey will also be initiated in the coming months to identify the profiles of those who gamble, determine why they gamble and define their playing patterns.

Any other info you may find relevant for investors about the market in Mauritius?

Gambling Regulatory Authority: Before planning to invest in the local gambling sector, investors should know that the licensing procedures are very strict in Mauritius.

Investors interested in investment requirements, levies and taxes should refer to the “Fifth Schedule” of the GRA Act which can be obtained by the GRA. Gaming for Africa Magazine would like to thank the Gambling Regulatory Authority of Mauritius for their contribution to this article.

(All rights reserved, and re-print permission can be obtained by contacting the publisher Roy Bannister: afrogame@mweb.co.za) June / July 2018 I Gaming For Africa I 29

CASINO DE MAURICE CASINO

Gaming Industry Appointments

David Bakes appointed Gold Reef City Tables Manager DAVID BAKES, Gold Reef City’s Tables Manager, is certainly no stranger to the gaming industry. Hailing from the old Victorian seaside resort, Bridlington in East Yorkshire, Bakes made his way to South Africa’s sunny shores in 1994, after which he joined Wild Coast Sun Casino as a card dealer.

Over the years, Bakes earned his stripes working for some of the country’s largest and most renowned casinos. He believes that Gold Reef City, as one of the most frequented tourist destinations in South Africa, is also among the top casinos in the country.

The responsibilities of Tables Manager entail ensuring that the Tables perform to their full potential through the employees, thereby maximising customer satisfaction, achieve the organisational strategies and objectives as well as maximising operational efficiencies and managing spend.

Gaming is very regulated, and the Tables Manager is required to marry this disciplined side of the job with the fun aspect of it. Getting the balance right is a challenge for every person within the industry.

His role has become increasingly managerial but he still makes the time to entertain VIP guests, a role that he relishes, “I love interacting with guests and staff. I find it interesting that they all have their own stories to tell. I’m also privileged to work in an environment where everybody is having fun, so that rubs off on me. I can honestly say that I enjoy my job,” he says.

He further adds, “It’s an industry that is constantly changing and developing. Not only do we have to adhere to strict laws, regulations and ethics, but as technology has advanced, so we have had to change and adapt in order to move forward.”

Bakes boasts an exemplary work ethic and an affinity for mentoring up-and-coming employees. He wants to empower his teams to reach beyond their individual limits and encourage them to think out of the box.

“By doing so, we exceed our very own expectations and this filters down to our own experiences with our guests. The people in this industry are so dynamic and it attracts people from all over the world. I love to learn about other cultures and outlooks, and I get to do so on a daily basis. There are no ‘typical’ days and you never know who might come in or what might happen and every day is an adventure, he says.

Meet the latest ACES Hero, Kurt Roman AFRICAN CASINO Equipment Suppliers (ACES) recently welcomed Kurt Roman to the ACES team. Kurt has gained extensive gaming industry experience both on the casino and supplier side through various key technical roles over almost two decades.

His expertise includes installations, testing as well as compliance management both locally and across the African continent. He holds a Diploma in Electrical Engineering and has experience in a broad spectrum of machines, systems and related gaming equipment.

“We welcome Kurt’s expertise to the ACES team at a time where we are seeing continued growth and demand for the ACE System and other ACES products. We know his contribution will help our team to support our clients in growing from strength to strength,” said Cliff Lamberton, Managing Director, African Casino Equipment Suppliers.

Gaming Industry Appointments

Thaba Moshate Appoints New GM CHARLENE LUDICK has been appointed as the new General Manager of Thaba Moshate Hotel, Casino and Convention Resort, responsible for ensuring the smooth-running of all daily operations on the property, as well as maintaining good relations between Thaba Moshate and all its stakeholders, including staff, suppliers and guests.

Ludick has held various roles in the gaming industry prior to joining Thaba Moshate, working her way from Dealer to Tables Manager, and Group Marketing Manager – Operations, to Gaming Manager and now General Manager. She has worked within all of South Africa’s major casino groups, as well as abroad and on privately-owned cruise ships.

“I am very excited about this amazing opportunity afforded to me by the Peermont Group, as it allows me to work with the team in creating memorable experiences for our guests and employees alike,” says Ludick, As part of her new responsibilities, Ludick will provide leadership to the hospitality and gaming staff teams, develop and implement strategy, as well as build and manage positive stakeholder relationships, operations management and opportunities for business networking.

“I hope to add value to the business as a whole, contribute towards its profitability, entrench the Thaba Moshate brand in the catchment area and ultimately increase its market share,” she says.

“I look forward to a long and fruitful tenure with the Thaba Moshate team, and hope to see us move from strength to strength in the coming years.”

WHO’S WHO IN THE LIMITED PAYOUT MACHINE, BINGO AND LOTTERY OPERATIONS IN SOUTH AFRICA ROUTE OPERATORS VUKANI GAMING CORPORATION - Head office VUKANI GAMING CORPORATION (Western Cape) GRAND PARADE INVESTMENTS LIMITED GPI Management Services Chief Operating Officer: Slots TBA Grandslots – General Manager Tyrone Jacobs Kingdomslots - General Manager Felix Mthembu Grand Gaming: Slots – General Manager Kiran Rama KZN Slots GM: Prakashnie Govender Luck@it - KwaZulu-Natal BINGO OPERATORS VIVA BINGO - Lawrence Smith GALAXY BINGO - Chris Du Toit (CEO) SA BINGO - Manny Stavrou NATIONAL LOTTERY OPERATOR Gidani SAGMA Wavell Alexander BASA Bingo Assoc. of SA - Lawrence Smith NATIONAL CEMS OPERATOR Route Gaming Solutions

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MANUFACTURERS AND SUPPLIERS WHO’S WHO

TEL FAX/EMAIL 3 POINT GAMING Andy Hudson (Managing Director): +27 11 468 1315 aph@3pointgaming.co.za Samantha Dennison (General Manager): +27 11 468 1315 shd@3pointgaming.co.za Kobus de la Porte (Technical Sales Manager) +27 73 396 5365 kdl@3pointgaming.co.za Alicia Nydoo (Financial Manager) +27 11 468 1315 and@3pointgaming.co.za ACE SUPPLIERS Managing Director: Cliff Lamberton (011) 514 5000 cliff@aces.co.za 24/7 Support: (011) 514 5050 support@aces.co.za UMAFRIKA TECHNOLOGIES Managing Director – Mike Alexander (011) 997 4208 mike.alexander@umafrika.co.za Sales Manager – Paul Nicole (011) 997 4200 paul.nicole@umafrika.co.za Operations manager – Ovy Litlhakanyane (011) 997 4235 ovy.litlhakanyane@umafrika.co.za Compliance Manager – Pramodh Munbodh (011) 997 4214 pramodh.munbodh@umafrika.co.za ARUZE GAMING AFRICA General Manager: Riaan Swart (011) 466 3388 riaan@aruzegaming.co.za Sales Manager: Jan Snyman (011) 466 3388 jan@aruzegaming.co.za Africa Business Development Consultant: Peter Lobban (011) 466 3388 Peter.lobban@aruzegaming.co.za Compliance Manager: Ann-Marie van Heerden (011) 466 3388 annemarie@aruzegaming.co.za Product Compliance Manager: Grantham Daniels (011) 466 3388 gratham.daniels@aruzegaming.co.za Technical Manager: Theunis Malan (011) 466 3388 theunis@aruzegaming.co.za ATOMIC GAMING Managing Director - Cliff Lamberton (011) 514 5100 cliffl@atomicgaming.co.za Operations Director - Andrew Stewart (011) 514 5100 andrews@atomicgaming.co.za Technical Manager - Bheki Manzini (011) 514 5100 bhekim@atomicgaming.co.za CASINO SPECIALISED SERVICES MD - Shaun Govender 0832001800 (011) 728 2031 CUSTOM GAMING SOLUTIONS MD - Steve Diversi 0860 664 4443 steve@customgaming.co.za Director – Nicole Markie 0860 664 4443 nicole@customgaming.co.za Technical - Trey Budha 078 803 0424 treyb@customgaming.co.za CREATIVE EDGE MD - Warren Cooper 011 864 3120 credge@iafrica.com GAMER MD (Sales) - Dennis Williams (011) 784 2845 Dennis@origingamer.co.za Sales - Marc Molle (011) 8845454 Marc@origingamer.co.za GAMESMART MD - Ian Mossop (012) 6632273 Ian.Mossop@GameSmart.co.za Sales and Marketing - Dennis Meyer (012) 6632273 Dennis.Meyer@GameSmart.co.za IGT-AFRICA Sales & Marketing Dir - Mario Vilela (011) 317-1091 (011) 317-1017 Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Sales Executive (Other Africa) - Stella Tkachova 011 317 1043 011 317 1017 Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com MP GAMING Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za Markus Prader - Director 076 991 8013 Markus.Prader@mpgaming.co.za Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za NOVOMATIC AFRICA MD – Gordon Cameron 011 847 9700 sales@novomaticafrica.co.za Sales – Deon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za Technical – Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za SG GAMING AFRICA Senior Director - Wavell Alexander (011) 571 7500 wavell.alexander@scientificgames.com Director of Systems & Operations - Jacques McLean (011) 571 7500 jacques.mclean@scientificgames.com Senior Sales Manager - Pierre Otto (011) 571 7500 pierre.otto@scientificgames.com Senior Manager Regulatory Compliance - Ishmael Masoka (011) 571 7500 ishmael.masoka@scientificgames.com Operations Manager - Pieter Boers (011) 571 7500 pieter.boers@scientificgames.com Field Services Manager - Jan Alberts (011) 571 7500 jan.alberts@scientificgames.com Product Manager - Michael Lamers (011) 571 7500 michael.lamers@scientificgames.com SIGNATURE GAMING Managing Director- Quentin Sargent (011) 745 0777 Quentin@signaturegaming.co.za Strategic Director- Felicia Roman (011) 745 0777 Felicia@signaturegaming.co.za Operations Director- Mike Stein (011) 745 0777 Mike@signaturegaming.co.za Commercial manager - Stephany Geremia (011) 745 0777 Stephany@signaturegaming.co.za Compliance Manager- Tamzyn Steenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Marketing & PA- Hayley Nel (011) 745 0777 Hayley@signaturegaming.co.za Technical Manager- Andries Dhlamini (011) 745 0777 Andries@signaturegaming.co.za Service Manager- Khanya Luthuli (011) 745 0777 Khanya@signaturegaming.co.za info@signaturegaming.co.za OMEGA GAMING Director- Quentin Sargent Quentin@omegagroup.co.za Managing Director- Stephany Geremia (011) 745 0777 Stephany@omegagroup.co.za Co-directors- Obert Matshili and Felicia Roman (011) 745 0777 Obert@omegagroup.co.za Felicia@omegagroup.co.za Sales and Product Manager- Stuart Browne (011) 745 0777 Stuart@omegagroup.co.za Commercial Manager- Marlien Henn (011) 745 0777 Marlien@omegagroup.co.za SIGNATURE GAMING Managing Director- Quentin Sargent (011) 745 0777 Quentin@signaturegaming.co.za Strategic Director- Felicia Roman (011) 745 0777 Felicia@signaturegaming.co.za (011) 745 0777 Mike@signaturegaming.co.za Operations Director- Mike Stein Commercial manager - Stephany Geremia (011) 745 0777 Stephany@signaturegaming.co.za Compliance Manager- Tamzyn Steenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Marketing & PA- Hayley Nel (011) 745 0777 Hayley@signaturegaming.co.za Technical Manager- Andries Dhlamini (011) 745 0777 Andries@signaturegaming.co.za Service Manager- Khanya Luthuli (011) 745 0777 Khanya@signaturegaming.co.za SIMPLICIT-E GAMING SOLUTIONS Managing Director - Charl Geyser +27 87 701 0740 charl@smpl.co.za Operations – Arnold Moffatt +27 87 701 0740 arnold@smpl.co.za Compliance – TBA +27 87 701 0740 kurt@smpl.co.za Finance - Jansie van der Merwe f inance@smpl.co.za Marketing - Kirsten Hulley-Miller +27 87 701 0740 kirsten@smpl.co.za Sales - Nick Ferguson nick@smpl.co.za Systems - Theuns Jonck theuns@smpl.co.za Technical Support 060 544 6204 +27 87 701 0741 support@smpl.co.za TCSJOHNHUXLEY Managing Director - tba (011) 315-7910 Operations Director - Nicci Smith (011) 315-7910 nicci.smith@tcsjohnhuxley.com Business Development Manager - Mark Howell (011) 315-7910 mark.howell@tcsjohnhuxley.com Compliance Manager – Advocate Kirsten Nagel – (011) 315-7910 kirsten.nagel@tcsjohnhuxley.com Financial Director – Christiaan Els – (011) 315-7910 christiaan.els@tcsjohnhuxley .com Technical Manager – Warren Jones – (011) 315-7910 warren.jones@tcsjohnhuxley.com Sales and Marketing – Liza Wagner – (011) 315-7910 liza.wagner@tcsjohnhuxley.com

List of S.A. Gaming Legislators & Associations PROVINCE

CONTACT

TELEPHONE

FAX

WEBSITE

NATIONAL GAMBLING BOARD LOTTERIES BOARD EASTERN CAPE

Ms Caroline Kongwa (Accounting Authority) Ms Charlotte Mampane (CEO) Adv. Ncumisa Mayosi (Chairperson) Mr. Mabutho Zwane (CEO) Mr Oompy Goeieman (Acting CEO) Mr Dali Mjila (Chairperson) Mr Primo Abrahams (CEO) Ms. Althea Lapoorta (Chairperson) Mr Tiego Kgomo (Chairperson) Mr. Nathan Oliphant (CEO) Mr Bheki Mlambo (CEO) Mrs. Nora Fakude-Nkuna (Chairperson) Mr. Mashile Mokono (Chairperson) Mr Gregory Makoko (CEO) Mr Mxolisi Zwane (Chairperson) Mr Steven Ngubeni (Chief Executive Officer) Ms Sibusisiwe Ngubane (Chairperson) Ms Portia Baloyi (CEO) Mr Dhilosen Pillay (CEO) Mr Dhilosen Pillay (Chairperson) Adv. Themba Ngobese CEO

010 003 3475 012 432 1300 043 702 8300 0437 028 300 053 832 0490 053 832 0490 021 480 7400 021 480 7400 018 381 3215 018 381 3215 013 750 8000 011 784 8000 015 230 2300

0866185729 012 362 2591 043 748 2218 0437 482 218 053 830 4838 053 830 4838 021 422 2603 021 422 2603 018 381 4421 018 381 4421 013 750 8099 011 784 8004 015 295 3566 015 230 2300 011 581 4900 011 581 4900 086 501 8126 086 501 8126 051 404 0322 051 875 2460 +27(0)11 011 9091

www.ngb.org.za www.nlb.org.za www.ecgbb.co.za

NORTHERN CAPE WESTERN CAPE NORTHWEST MPUMALANGA LIMPOPO GAUTENG KWAZULU-NATAL FREE STATE CASINO ASSOCIATION OF SA

011 581 4800 011 581 4800 033 345 2714 033 345 2714 051 404 0300 051 405 5483 011 011 9032

www.ncgb.co.za www.wcgrb.co.za www.nwgb.co.za www.mer.org.za www.lgb.org.za 015 295 3566 www.ggb.org.za www.ggb.org.za www.kzngbb.co.za www.fsgb.co.za www.casasa.org.za

(OUTSIDE SOUTH AFRICA DIAL 0927 – PLUS AREA CODE WITHOUT 0)

African Gaming Regulators & Associations

Botswana Gambling Authority www.gamblingauthority.co.bw

Kenya Betting Control & Licensing Board www.presidency.go.ke/index.php/betting-controland-licensing-board

Ghana Gaming Commission www.gamingcommissiongh.com

Uganda Lotteries and Gaming Regulatory Board www.lgrb.go.ug

Malawi Gaming Board www.gamingboard.org.mw

GRAF Gaming Regulators Africa Forum www.gamingregulatorsafricaforum.com

WESTERN CAPE

EASTERN CAPE

NORTHERN CAPE

FREE STATE

KWAZULU-NATAL

NORTH/WEST

GAUTENG

MPUMALANGA

Maintenance and supplier licence holders

LIMPOPO PROVINCE

Tanzania Gaming Board www.gbt.go.tz

3 Point Gaming

(National Licence)

+27 11 468 1315

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ACE (African Casino Equipment) (Pty) Ltd

(National Licence)

(011) 514 5000

(011) 514 5060

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Aruze Gaming Africa (Pty) Ltd

(National Licence)

(011) 466 3388

(011) 466 3389

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Atomic Gaming

(National Licence)

(011) 514 5100

086 558 5564

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Bally Gaming Africa

(National Licence)

(011) 571 7500

(011) 571 7508

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(011) 887 0553

(011) 786 4720

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(010) 221 1371

+27 86 649 4210

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(011) 608 0335

(011) 608 0328

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+27 83 255 7545

0862243463

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(011) 315 2711

(011) 315 2722

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COMPANY

TELEPHONE

Bergmann Automaten GmbH Biddcom Software

(National Licence)

Bingo Vision (Pty) Ltd Casino Specialised Services (Pty) Ltd

(National Licence)

Coin Security Cotswold Micro Systems Ltd

FAX

• •

(011) 493 6246

(011) 493 2568

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Custom Gaming Solutions

(National Licence)

0860 664443

086 555 4677

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Electronic Vending Services

(National Licence)

(011) 708 2542

(011) 708 2596

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GameSmart (Pty) Ltd

(National Licence)

(012) 663 2273

(012) 663 2683

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GTECH S.p.A. (Spielo International)

(National Licence)

+49 57 412 409 9950

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GVV

(National Licence)

011 823 6278

0865 002 611

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IGT - Africa

(National Licence)

(011) 317 1000

(011) 317 1017

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Money Autotech (Pty) Ltd

(011) 466 2821

(011) 466 2822

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MP Gaming

076 991 8013

086 563 4775

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Novomatic Africa (Pty) Ltd

(National Licence)

(011) 847 9700

(011) 315 1579

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Omega Gaming (Pty) Ltd

(National Licence)

(011) 745 0777

(011) 466 1038

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+1 702 384 2425

+1 702 384 1965

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Paul-Son Gaming Supplies Inc Playmeter Leisure Services (Pty) Ltd

(National Licence)

083 448 4444

(011) 728 0231

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Route Gaming Solutions (Pty) Ltd

(National Licence)

(011) 787 7744

(011) 781 8649

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(011) 887 6035

(011) 887 5641

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SA Gaming Simplicit-e Gaming Solutions

(National Licence)

087 701 0470

086 689 5445

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TCS John Huxley

(National Licence)

(011) 315 7910

(011) 315 7912

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Tsoaranang Holdings UmAfrika Technologies (Pty) Ltd

(National Licence)

(011) 997 4200

(011) 608 0030

Viscount Portfolio (Pty) Ltd Viva Bingo

(011) 314 1720

(011) 314 1811

Vukani Gaming Corporation (Pty) Ltd

(011) 268 6420

(011) 268 6434

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(011) 542 2760

(011) 314 6969

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WMS Gaming Africa

•

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(National Licence)

32 I Gaming For Africa I June / July 2018

•

General Manager Federal Palace Gaming Manager

General Manager Flamingo Casino Gaming Manager

General Manager Gaming Manager

Divisional Director Eastern & Western Cape Regions GrandWest Deputy Slots Mngr

Regional General Manager

General Manager Royal Swazi Spa Gaming Manager Royal Swazi

Gaming Manager

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Managing Executive Sun City General Manager Gaming Gaming Manager Sun City Tables Manager

Regional General Manager Gaming Manager Windmill Casino

General Manager Wild Coast Sun Gaming Manager

General Manager Time Square

Federal Palace Casino David Kliegl Paul Vingas

Flamingo Casino Themba Marasha Henry Bokehouer

Golden Valley Casino Keenan Bergins Elmarie van Wyk

GrandWest Casino Mervyn Naidoo Norman Ristow

Naledi Sun Casino Yasheen Sookdeo

Royal Swazi Spa Lance Rossouw Johann de Lange

Meropa Casino Rave Moodley

Sibaya Casino Melville Vogel Robin Kennedy

Sun City Casino Raul De Lima Sammy Mokhele Mark Bricknell Zarko Leovac

Windmill Casino Yasheen Sookdeo Sisulu Madondo

Wild Coast Sun Myan Moodley Karthy Padayachee

Time Square Casino Brett Hoppe

012 799 0151

039 305 2809 039 305 2945

051 410 2000 051 410 2022

014 557 4552 014 557 4078 014 557 1000

031 580 5130 031 580 5137

051 290 5408

00268 241 65200 0026824165488

0027 51 410 2011

021 505 7777 021 505 7438

023-348 7202 023 348 7223

015 290 5444 053 830 2611

00234 1 277 9100 00234 1 277 9000

012 718 7277 012 718 7411

PEERMONT GLOBAL Nigel Atherton Thabo Mokoena Sharon de Leur Bob Yearham Dave Milne Billy Gray Greg Harker & Corporate Security

Group Chief Executive Officer Deputy Group Chief Executive Officer Group Marketing Manager Peermont COO: Gaming Group Hotel and Resort Executive Group Gaming Slots Executive Group Manager, Surveillance

CASINO POLANA General Manager – Jacques Els Deputy General Manager – Russell Clark Financial Manager - Mario Ingo Human Resources Manager – Antonio Macuacua Surveillance Manager - Sarel Maree

011 557 0557 011 557 0557 011 928 1185 011 928 1495 011 928 1435 011 928 1495 011 928 1954

+268 24161199 +268 24161199 +268 24161199 +268 24161199 +268 24161199

General Manager Carousel Casino Gaming Manager

Carousel Casino Harry Swart Kevin Brett

011 898 7070

HAPPY VALLEY CASINO - SWAZILAND Terrance Leibbrandt Managing Director David Neary Gaming Manager Barbara Thomson Cashdesk Manager TBA Tables Manager Wayne Thomson Slots Manager John Horn IT Manager

General Manager Carnival City Gaming Manager

Carnival City Casino Annemie Turk Jacques Venter

041 507 7700 041 507 7770

011 806 6800 0926461 205 5717 0926461 205 5293 0926461 205 5187 0926461 205 5292 0926464 410 5393 0926464 410 5393 0926464 410 5288 0926464 410 5206

General Manager Boardwalk Gaming Manager

Boardwalk Casino Mike Van Vuuren Colin Saunders

011 780 7688 011 780 7290 011 780 7690 011 780 7675 011 780 7033 011 780 7098 011 780 7488 011 780 7715 011 780 7518 011 780 7280 011 780 7238 011 780 7448 011 780 7534 011 780 7459

LEGACY HOTELS AND RESORTS Paddy Brearly Managing Director TBA Regional Gaming Mngr Namibia Tony Boucher Windhoek Country Club GM Sinisa Obendorfer Windhoek Country Club Tables Mngr Bobby Sissing Windhoek Country Club Slots Mngr Robert Hodson Swakopmund Hotel & Entertainment GM Janet Wilson-Moore Swakopmund GM Ricardo Coleman Swakopmund Hotel Tables Mngr Mike de Jager Swakopmund Hotel Slots Mngr

Chief Executive Group Chief Strategy and Operations Officer Chief operating Officer Director Casino (SA) Regional General Manager Gaming Marketing Manager Group Tables Manager South Africa Chief Financial officer Group Marketing Manager Group Communications Manager Group PR Manager Chief Information Officer Vice President VIP Sales Africa Group Manager VIP Services Group Slots Manager

Head Office Anthony Leeming Rob Collins Thabo Mosololi Tristan Kaatze Ruben Gooranah Rob Dalton Kevin Caswell Norman Basthdaw Liam Oddie Zoleka Skweyiya Claudia Henkel Zaine Miller Karin White Andre van Heerden Bianco Marini

SUN INTERNATIONAL

natherton@peermont.com tmokoena@peermont.com sdeleur@emperorspalace.com byearham@peermont.com dmilne@peermont.com bgray@peermont.com gharker@peermont.com

jacques@casinopolana.co.mz russell@casinopolana.co.mz mario@casinopolana.co.mz antonio.macuacua@casinopolana.co.mzco.mz sarel@casinopolana.co.mz

wayne@happyvalleycasino.co.sz john@happyvalleycasino.co.sz

terrance@happyvalleycasino.co.sz david@happyvalleycasino.co.sz barbara@happyvalleycasino.co.sz

011 806 6868 0926461 205 5711 0926461 205 5205 0926461 205 5711 0926461 205 5711 0926464 410 5360 0926464 410 5360 0926464 410 5287 0926464 410 5287

Brett.hoppe@suninternational.com

myan.moodley@suninternational.com karthy.padayachee@suninternational.com

yasheen.sookdeo@suninternational.com sisulu.madondo@suninternational.com

Raul.delima@suninternational.com sammy.mokhele@suninternational.com mark.bricknell@suninternational.com zarko.leovac@suninternational.com

melville.vogel@suninternational.com robin.kennedy@za.suninternational.com

rave.moodley@suninternational.com

lance.rossouw@zs.suninternational.com johann.dlange@suninternational.com

yasheen.sookdeo@suninternational.com

mervyn.naidoo@suninternational.com norman.ristow@suninternational.com

keenan.bergins@suninternational.com elmarie.vwyk@suninternational.com

themba.marasha@suninternational.com tshegetso.boekhouer@suninternational.com

david.kliegl@ng.suninternational.com paul.vingas@ng.suninternational.com

harry.swart@za.suninternational.com kevin.brett@za.suninternational.com

annemie.turk@suninternational.com jacques.venter@suninternational.com

mike.vanvuuren@suninternational.com colin.saunders@za.suninternational.com

anthony.leeming@suninternational.com rob.collins@suninternational.com Thabo.mosololi@suninternational.com tristan.kaatze@suninternational.com ruben.gooranah@suninternational.com rob.dalton@za.suninternational.com kevin.caswell@suninternational.com Norman.basthdaw@suninternational.com Liam.oddie@suninternational.com zoleka.skweyiya@suninternational.com Claudia.henkel@suninternational.com zaine.miller@suninternational.com karin.white@suninternational.com andre.vheerden@suninternational.com bianco.marini@suninternational.com

Emperors Palace GM General Manager Hospitality Emperors Palace GM: Gaming Emperors Palace Slots Manager Emperors Palace Tables Manager Graceland Resort GM Graceland Slots Manager Frontier Inn GM Umfolozi Resort GM Umfolozi Resort Gaming Manager The Grand Palm GM The Grand Palm Tables Manager Rio Resort GM Rio Resort Slots Manager Khoroni Resort GM Khoroni Resort Slots Manager Mmabatho Palms Resort GM Mmabatho Palms Slots Manager Thaba Moshate Resort GM Umodzi Park GM

maureen.kivits@tsogosun.com philip.hockaday@tsogosun.com caroline.naidu@tsogosun.com odelia.sharp@tsogosun.com theo.naidoo@tsogosun.com

033 395 8010 033 395 8015 033 395 8386 057 391 5700 057 391 5700 021 851 3408 054 338 4100 054 338 4100

016 982 8714 016 982 8069 016 982 8388 082 559 2689

DESERT PALACE HOTEL AND CASINO RESORT Philip N James Managing Director Lukas van der Westhuizen General & Gaming Mngr Gilbert Brown Slots Manager CAESARS ENTERTAINMENT Emerald Resort & Casino Mark Hands Nicholas Chapman Tanuja Gangabishun Karen Watt-Pringle

Resort Director Gaming Executive Marketing Executive VIP/Privé Manager

TBA keshav.rambaran @tsogosun.com

Adam.macintyre@tsogosun.com

013 757 4400 013-757 4300 013-757 4402

markh@emeraldcasino.co.za nicholasc@emeraldcasino.co.za tanujag@emeraldcasino.co.za karenwp@emeraldcasino.co.za

021 851 7448 054 338 4146 054 338 4146

solly.mataboge@tsogosun.com asnath.malatsi@tsogosun.com keshav.rambaran@tsogosun.com

013 655 9311 013 655 9315 013-655 9313

john.rademan@tsogosun.com Israel.Somdaka@TsogoSun.com

045 807 9705 045 807 9704

TBA hayley.brugger@tsogosun.com

paul.campbell@tsogosun.com rui.de.carvalho@tsogosun.com

028 214 5300 028 214 5361

044 606 7554 044 606 7513

john.mcgregor@tsogosun.com craig.coetzee@tsogosun.com

043 707 7900 043 707 7932 043 707 7934

clive.vangroeningen@tsogosun.com billy.strydom@tsogosun.com

anneke.potgieter@tsogosun.com reinhold.redinger@tsogosun.com caroline.naidu@tsogosun.com

011 662 7311 011 662 7318 011 662 7318

022 707 6969 022 707 6948

Kiran.Singh@tsogosun.com nicky.coen@tsogosun.com dave.bakes@tsogosun.com

mike.dowsley@tsogosun.com fortuna.dougherty@tsogosun.com wesley.liversage@tsogosun.com

mike.page@tsogosun.com adam.mcIntyre@tsogosun.com Kamal Parbhoo@tsogosun.com

011 248 5022 011 248 5042 011 248 5048

031 328 3262 031 328 3289 031 328 3212

011 510 7441 011 510 7149 011 510 7377

011 510 7937 011 510 7695 011 510 7731

jacques.booysen@tsogosun.com glenn.joseph@tsogosun.com steve.hight@tsogosun.com marius.vanrooyen@tsogosun.com rajesh.dullabh@tsogosun.com

mustafakoc@kairointernational.com jennashana@kairointernational.com colinparker@kairointernational.com fredowusu@kairointernational.com ahmedmoniem@kairointernational.com tanyafetisova@kairointernational.com hayatituran@kairointernational.com

billytelekelo@yahoo.com

034 328 1701 034 328 1702

+350 200 73855 +350 200 73855 +233 244 140566 +233 277 134509 +233 505 359718 +233 302 785421 +255 767 328148

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011 510 7726

+255713446747 +255657471968

LE GRANDE CASINOS AFRICA Billy Telekelo – Slots Manager TBA – Table Games Operations Manager

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