2016 Board of Directors
GNAA News & Events / September 2016
Chairman-Elect Lisa Swick, CAPS Vice-Chairman Andrew Klahn, CAM, CAPS, NALP, HCCP Secretary/Treasurer Stephanie Burns, CAPS, CAM, NALP Immediate Past Chairman Stacy Molen, CAM Managers Representative Abby Wittenmeier Maintenance Representative John Johnson, CAMT, CPO Associates Representative Lacey Smithson, NALP Management Directors Anne Adams, CAM, NALP Kitty Barry Brigitte Byron, CAM Jo Anne Corbitt, CPM® Tracey Crowe Lisa Julien, CAM, CAPS, ARM Bret Marchbanks, CAM Stacey Sparkman, CAM Zac Ward Tammy Williams Maintenance Directors Rusty Guilliams, CAMT II, CPO Diane Mason, CAMT, CPO Associate Directors Jack Abernathy, CAS Jill Carpenter, CAS Amy Leonard, CAS Jennifer McCoy Dwayne Rawls, CAS MDHA Representative Norman Deep Legal Advisor Wes Hall
Contents
Chairman Diana English, CAM, ARM
Director of Education & Events Daniel Sircy
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15 Fall Festivals to Attend in Greater Nashville
Come join in the festivities!
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Mark Your Calendars for Major Changes in Credit Reporting Now Featuring Matrix Residential
Help Us Raise Money for the ERP!
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Membership Development & Sales Ginny Johnson
Learning Center
Beer, Butts & BBQ
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Finance Connie Morris
Occupancy Standards Under Fire
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Cover sponsored by
It’s the Law
Association News
20
President Diane Carter Director of Communications & Marketing Jenna W. Willis
Features
2016 Apartment Tour Living It Up In the City Educational Opportunities Invest In Your Future Calendar Something Special Noted on the Calendar Managers Luncheon Make Your Vote Count! Maintenance Luncheon Topic New Members Welcome! Movers & Shakers Tina Barnette Hamor 2016 Awards & Installation Banquet Bowties & Pearls General Membership Meeting Development Trends in the Multi-Family Industry 2016 Election Night & Costume Party A Night To Dismember
Statistics & Administrative Bobbi Turner, ARM Active Past Chairmen Mary Bradley Brad Cather, CPM®, HCCP, SHCM Kirby Davis Faye Ellis, CPM® Andy Gass, ARM Barbara Haynes Shelley James, CAPS Tammy Lee, CAM Chari Lewis, CPM® Linda Mason, CAPS Nancy Morris, ARM Linda Page, CPM®, ARM Judy Rose, CPM® Rita Wilkinson, CPM®, ARM Joyce Wolfe, ARM
AKA Restorations by Roof Roof
About the Cover Matrix Residential Cover photo by Penny Rawls Photography
Move or Store with us ONE MONTH FREE STORAGE* ($179 VALUE).
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Feature Article
15 Fall Festivals to Attend in the Greater Nashville Area Reprinted with permission by Nashville Convention & Visitors Corp (www.visitmusicity.com)
E
ach year the temperature cools in Music City, and that means it’s time celebrate with a great festival. The Nashville area has food, cultural, craft, and music festivals happening the entire fall. All you need to do is plan the trip and come join in the festivities.
Musicians Corner – September-October
GRAB A BLANKET, CATCH A TUNE! www.musicianscornernashville.com The fall performances of Musicians Corner take place each Saturday in September and October at Centennial Park. This FREE, family-friendly event is open to the public with musical performances from 1:30 to 5:00 p.m. This year’s lineup includes Marc Broussard, Matthew Perryman Jones, and more. Part of “Free Music All the Time.” www.visitmusiccity.com/Visitors/Thingstodo/freemusic
Americana Music Festival – September
EXPERIENCE AMERICANA! www.americanamusic.org Each year the Americana Music Association gathers thousands of artists, fans, and industry professionals from all over the world in Nashville. The festival will feature approximately 165 live music performances at various music venues in the vicinity of downtown Nashville. Last year’s artists included Loretta Lynn, Pokey LaFarge, Patty Griffin, Dirty River Boys, and many more.
Southern Artisan Cheese Festival – September
SHARP, RICH, DELICATE, CREAMY! www.southerncheesefest.com Artisan cheese makers from around the Southeast are honored and celebrated at this festival, held in September at Rocketown. Over 50 cheese makers, food artisans, and craft brewers from six different states come together and celebrate in Music City.
Nashville Whiskey Festival – September
CHEERS! www.nashvillewhiskeyfestival.com The Nashville Whiskey Festival celebrates whiskeys and bourbons, offering the opportunity to meet distillers, taste whiskeys, learn about the whiskey-making process, enjoy live music, good food, and more. It all takes place at the Country Music Hall of Fame.
Music City Food + Wine Festival – September
TASTE THE CUISINE! www.musiccityfoodandwinefestival.com Music City Food + Wine Festival is the creation of Caleb and Nathan Followill of Kings of Leon, worldrenowned chef Jonathan Waxman, C3 Presents, Ken Levitan and Andy Mendelsohn. The country’s top chefs and wine, spirit and beer crafters join chefs from in and around Nashville for two days of panels, showcases, cooking demos, meals, and more. Last year’s participating chefs included Andrew Zimmern, Marcus Samuelsson, Tim Love, Jonathan Waxman, and more.
continued on p. 6
GNAA 5
Cheekwood Harvest – September-November
PUMPKINS, SCARECROWS, OH MY! www.cheekwood.org Celebrate fall during Cheekwood Harvest. Enjoy viewing more than 5,000 chrysanthemums in deep autumn as hues will take center stage in the gorgeous Robertson Ellis Color Garden. Stop by to see the Scarecrows invading their Turner Seasons Garden. Or pick the perfect pumpkin from their patch!
Artober Nashville – October
EXPERIENCE THE ART! www.artobernashville.com Artober Nashville is a month-long celebration of the arts in Music City. It’s one of the single largest celebrations of the arts and culture in the South and includes hundreds of events in visual and performing arts, music, theatre dance, craft, film and more.
Tennessee Craft Fair – September
FIND YOUR TREASURE! www.tennesseecraft.org Hundreds of Tennessee Craft artists showcase their handmade treasures on the lawn of Centennial Park this fall for thousands of guests looking for that one-of-a-kind piece.
Celebrate Nashville Cultural Festival – October
CELEBRATE TOGETHER! www.celebratenashville.org This is an opportunity for all nationalities to come together and celebrate each other at Centennial Park in Nashville. This is a FREE event that provides the experiences of learning and discovering different nationalities from all over the world in Music City. There will be a variety of dance, musical performances, and so much more.
Fall Fest @ The Hermitage – October
TAKE A LOOK! www.fallfestatthehermitage.com Nashville comes together at Fall Fest@The Hermitage, a community event that showcases the art of local and regional artists. A sea of tents will be placed throughout The Hermitage grounds that will host a variety of specialty foods, spirits and the products of photography, basketry, ceramics, painting, jewelry, leather, and woodwork. We can’t forget about the live music. From beginning to end, live music will fill the festival so you can dance around and explore. This event is perfect for children and adults alike to have a memorable historical, cultural, and unique experience.
Oktoberfest – October
HAVE SOME FUN IN HISTORIC GERMANTOWN! www.thenashvilleoktoberfest.com Each year Nashville’s Germantown area transforms into a celebration of German tradition that is fun for the whole family. There will be live German music, German food, German beer, and even polka dancing. The event is FREE and open to public.
Southern Festival of Books – October
READ ON! www.humanitiestennessee.org Now in its 27th year, the Southern Festival of Books is one of the first book festivals of its kind, a true celebration of the written word, which has inspired hundreds of similar book festivals throughout the country. The FREE festival takes place at War Memorial Plaza and features more than 200 of the nation’s and region’s most prominent authors who take part in readings, panel discussions, book signings, and more.
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Music City Bacon and Barrel Festival – October
BACON, BOURBON, ENOUGH SAID! www.baconandbarrel.com Dishes made of bacon will be sampled and enjoyed during the Music City Bacon and Barrel Festival at the Nashville Farmers’ Market. To go along with the bacon, guests will be offered bourbon tastings and cold brews while listening to the sound of live Bluegrass music. It is a celebration of bacon the way it should be with a stiff drink, great music, and good friends.
Tennessee History Festival – October
STEP INTO THE PAST! www.tnstateparks.com Head on over to Nashville’s Bicentennial Capitol Mall State Park for the 13th Annual Tennessee History Festival. Hear the roar of the cannons and the stories of Tennessee’s past. The event typically begins at 10:00 a.m. each day and lasts until 4:00 p.m.
CMA Awards Week – November
SEE THE STARS! www.cmaworld.com/cma-awards Country Music’s Biggest Night takes place live in Music City at Bridgestone Arena. Each year promises live music from your favorite stars. Last year, Hunter Hayes performed live for FREE in front of Bridgestone Arena during the week of CMA Awards. You just never know what might happen during this festive time in Music City.
Greater Nashville Apartment Association’s
5th Annual
Beer, Butts and BBQ
Thursday, September 29 5:00 – 8:00 p.m.
The American Legion • 2864 Elm Hill Pike • Nashville, TN 37214
Proceeds to benefit the GNAA ERP FUND (Emergency Relief Program) Cost: $25 per person (Sponsors & BBQ Teams are free, Guests $25) Featuring 3rd Annual Bake Sale/Auction in memory of Deborah Baumstark (contact GNAA office if you can donate a baked good)
s Team Q B B ed! Need e l l i t S h act t Cont e Offic GNAA
ATTENDEES!
REGISTER NOW AT WWW.GNAA.ORG
Team winnin g 1st P lace f “BEST or BBQ RIBS wins ” $500 !!
GNAA 7
It’s the Law
Occupancy Standards Under Fire L
andlords’ occupancy standards are being tested. The twoperson per bedroom standard is being challenged based on the disparate impact it may have on families with children. Both HUD complaints and lawsuits have been filed. What should you do as a landlord? First, remember that the Department of Housing and Urban Development’s position on occupancy has not changed. In March 1991, HUD published what is now referred to as the Keating Memorandum. In the memorandum, Frank Keating, HUD’s General Counsel, sets out considerations to be used by Regional General Counsels in reviewing cases involving occupancy restrictions. The memorandum states that HUD “believes that an occupancy policy of two persons in a bedroom, as a general rule, is reasonable under the Fair Housing Act.” However, the reasonableness if any occupancy policy is rebuttable. Other factors to be considered include: (1) size of bedrooms and unit; (2) age of children; (3) configuration of the unit; (4) other physical limitations of housing; (5) State and local law; and (6) other relevant factors. Next, landlords should evaluate their policies for reasonableness under the Keating Memorandum factors. The reasonableness of the policy as well as consideration of the additional factors mentioned in the Keating Memorandum are where occupancy policies are now being challenged. Finally, learn lessons from the HUD complaints and lawsuits that have already been filed. By looking at the language and areas challenged in these cases, landlords can better evaluate their own policies. Specifically, consider: • The National Apartment Association notice sent on July 20, 2016, stating a complaint had been filed against a NAA member that operates properties in several states. While the notice did
by Angelita Fisher, Attorney at Law Law Office of Angelita E. Fisher
8 GNAA
not provide a name or state, it did state that the complaint suggested that owners should use local building codes to develop a policy on the basis of square footage and account for the entire living space in the unit or use the International Property Maintenance code and allow up to eight people in a two-bedroom unit with 1100 square feet. • On July 21, 2016, the Indiana Apartment Association sent a notice to its members stating a fair housing complaint had been filed with HUD against one of its members. Again, the twoperson per bedroom standard is being challenged. The complaint alleged that the two-person per bedroom occupancy policy is more restrictive than local occupancy codes, and therefore discriminates against families with children. • In an unrelated case, a federal judge in Minnesota has refused to dismiss a disparate impact claim involving the two-person per bedroom standard. In this case, an apartment complex was purchased, renovated, renamed and rebranded. As part of the process, residents were told that their tenancy would terminate at the end of the current lease. However, the current residents could apply to remain residents under the new rental rates and screening criteria. They needed a credit score of 625 or higher, income at least 2.5 times the rent and a positive rental history. If they became residents under the new criteria, they were only allowed two occupants per bedroom “NO EXCEPTIONS.” Most of the units on the property were one bedroom and had more than two people living in the unit. As a result, some 864 residents were going to be forced out of their homes. In this case, the tenants failed to allege the size of the units allowed more than two people. Instead, they alleged that the “NO EXCEPTION” rule and the fact that two of the individual tenants’ applications were rejected because they had newborn infants, was enough to show discrimination. The judge agreed. The court held that at this early stage of the lawsuit, the occupancy standard claim should survive. The claim lives on. The bottom line for landlords: It is time to evaluate your occupancy standards. Look at the local building/occupancy codes, consider the age of the children, and the configuration of the units. Do not rely on the two-person per bedroom standard alone.
FRIDAY, OCTOBER 21 8AM - 4PM
1818 Church The Carillon Element Music Row Stacks on Main Terra House For more information or to register, visit www.gnaa/org/event/apttour Management/Community Member Cost: $40 per person (includes lunch & transportation) Space is limited. Only Associates who are sponsors may attend the event.
Law Office
Hall & Associates 223 Madison Street • Suite 212 Madison, TN 37115
615.868.4101 Fa x 6 1 5 . 8 6 8 . 3 8 9 3
Professional Service with a Personal Touch Dwayne Rawls
LandlordAdvocate®
(615) 860-5411 • Mobile 533-8474 Fax 860-1004 Wheeler, Inc.
3868 Dickerson Pike, Suite 200 • Nashville, TN 37207
GNAA 9
Learning Corner
Mark your Calendars for Major Changes in Credit Reporting! L
ast year, the three credit reporting agencies – Experian, Equifax and TransUnion – entered into a settlement agreement with the New York Attorney General, signaling a major change in consumer reporting. Those of us in the multi-family industry have every reason to concern ourselves with this tidal change that started up north. The settlement will result in huge changes in how we manage resident debt collection and credit reporting. The reason these changes are so meaningful is three-fold. First, the credit bureaus have agreed to make blanket, uniform changes that impact all United States consumers. Second, data furnishers will now be required to take several affirmative steps to both enhance the credit bureaus’ ability to collect complete and accurate consumer information and to provide consumers more transparency when working with consumer credit reporting agencies about their individual credit reports. Third, the agreement provides for updates to mandatory data reporting requirements and data collection procedures, which will have an impact on how collection agencies report former residents to the credit bureaus. Please make a note of this implementation timeline for the settlement agreement requirements: Effective Now • Third party bad debt collection agencies must wait 90 days from date of placement before the collection account can be reported to the credit bureau. • Each credit bureau now has different internal policies (not made public) regarding the minimum amount they will allow to be reported to the credit bureau. This balance size may dif-
by Jack Abernathy, Affiliated Creditors, Inc.; and Jennifer McCoy, Law Office of Jennifer McCoy
10 GNAA
fer from bureau to bureau. Some examples may be accounts under $200 or $300 which will impact the collection of former residents’ accounts if they move out owing less than the abovementioned amounts for items such as damages and utility fees. • Credit bureaus now require that data furnishers report the name of the original creditor and the type of business in which the creditor is engaged. Previously, the collection agency could report under its name only. • Credit bureaus will no longer allow reporting a debt that did not arise from a contract or agreement to pay. Effective September 2016 • Credit bureaus will now require full file monthly updates to be provided by all data furnishers. • The credit bureaus will provide consumers with one additional free credit report each year if the consumer has disputed items on his or her creditor reports Effective September 2017 • Credit bureaus will establish new minimum reporting requirements for consumers’ personally identifiable information. • Credit bureaus will require that data furnishers provide the full date of birth on all accounts. Effective June 2018 • The credit bureaus will require collection agencies to reconcile collections that have not been paid in full. This reconciliation will result in the periodic removal or suppression of all collection accounts that have not been updated by the collection agency within the prior six months. • Credit bureaus will provide consumers with enhanced dispute rights, allowing for multiple disputes of the same debt and providing additional information to the consumer after a dispute. Unfortunately, this settlement agreement may be just the start of upcoming changes in credit reporting requirements. With legislation on the horizon aimed at making the credit reporting process easier to understand for consumers, we should prepare ourselves for even more changes in how we report our residents’ information to the credit bureaus.
Educational Opportunities
Space is limited Payment is due by course date No Cancellations | No Refunds
To register for these courses and more, go to www.gnaa.org.
Leadership & Low Income Conflict Resolution Housing Tax A Breakfast Bites Seminar Credit Seminar September 15, 2016 8:30 - 10 a.m.
Gaylord Springhouse Links 18 Springhouse Ln. • Nashville, TN 37214
September 28, 2016
Cost: $149
Presented by: Sam Davidson, Co-Founder & CEO, Batch Nashville
September 29, 2016
Cost: $50
Presented by: Karen Graham, HCCP, CPM
Full Breakfast Provided Approved for 1 Continuing Education Credit
October 6, 2016 9 a.m. - 4 p.m.
GNAA Education & Training Room Fundamentals of LIHTC Compliance: 9 a.m. - 5 p.m. (lunch provided)
GNAA Education & Training Room
2016 Legal Seminar
Advanced Training: 9 a.m. - 1 p.m. Optional HCCP testing: 1- 5 p.m.
Cost: $250 per person HCCP test: addl. $175
Breakfast & Lunch Included!
Fair Housing Update
Angelita Fisher, Law Office of Angelita Fisher
Premise Liability
Gary Rubenstein, Schulman, Leroy & Bennett, P.C.
Landlord/Tenant Law and Q&A Session Wes Hall & Nathan Lybarger, Law Office of Hall & Associates
Certified Apartment Supplier Designation Course
Certified Apartment Manager Designation Course
October 24-26, 2016 8 a.m. - 5 p.m.
October 24-28, 2016 8 a.m. - 5 p.m.
Gain inside apartment industry knowledge! Earning CAS allows you to network with your peers from other companies, learn about the benefits and activities your local apartment association offers, and engage in apartment association meetings and events. The course is an opportunity for suppliers to hear the everyday challenges faced by apartment-manager customers.
Presented by: Doug Chasick
Cost: $600 per person
Earn your CAM designation and increase your community’s Net Operating Income. NAAEI developed the CAM Certified Apartment Manager program to assist apartment industry professionals in advancing their apartment management career. Whether you are a new or experienced apartment manager, you can improve your: • Financial Management Skills • Ability to Report Financial Performance • Management of Your Onsite Team
Cost: $899 per person
Thank you to our 2016 sponsors! Class Action | Elmington Property Management | Ferguson Facilities Supply Langley & Taylor Pool Corporation | The Law Office of Jennifer McCoy Leaders Moving & Storage Co. | L.I.C.R.A.-Nashville | RentDebt Automated Collections Sharp, Robbins & Popwell, LLC | Valet Waste | Wheeler, Inc.
GNAA 11
educ
Education Conference
motiv
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vate
EDUCATION CONFERENCE
educate inspire motivate
Restoring Nashville’s Multifamily One Community at a Time 655 N. Main Street Goodlettsville, TN 37072 phone 615.873.4631 • fax 615.873.4634 ryan@summitpr.net
Are clean breezeways on your calendar? B REE Z EWAY C L E A NI NG H O T WAT ER C O NC RET E C L EA NI NG LO W P RES S URE B UI L DI NG WA S H I NG RO O F S TA I N RE M O VA L
Call today for a free demo at your property!
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September
sunday
monday
tuesday wednesday thursday
friday
1
News & Events Committee
2
saturday
3
9am
4
11
5
6
Labor Day GNAA Office Closed
7
Governance Committee*
8
9
10
15
16
17
23
24
4:30pm
12
13 Golf Committee* 10am
14 Managers Luncheon*
Breakfast Bites: Leadership & Conflict Resolution* 8:30am
12pm
TAA Business Exchange Ferguson Showroom
18
19
20 Apartment Tour Committee* 9am
25
26
Awards Committee* 9am
21
Banquet Committee* 9am
Hermitage House 12pm
28
Low Income Housing Tax Credit Seminar* 9am
Board of Directors
22
10am
Maintenance Luncheon
27
6-9pm
General Membership 11am
29
Low Income Housing Tax Credit Seminar* 9am
Statistics Committee*
30
9am
Beer, Butts & BBQ American Legion 5pm
*at GNAA office
14 GNAA
Now Featuring The Matrix Mission creating exceptional experiences for the people who live with us, work with us and invest with us
A
s a wholly-owned subsidiary of Pollack Shores Real Estate Group, Matrix Residential was founded in 2010 and has quickly grown to be a prominent player in multifamily with over 14,000 units in Georgia, the Carolinas, Virginia, Florida and Tennessee. The company first discovered Music City with the acquisition of Velocity in the Gulch and subsequent management of 23Hundred at Berry Hill and Artisan on 18th, all of which have been successfully leased up and transitioned. In 2013, Matrix Residential unveiled ParkCentral, a 200-unit midrise community in Nashville’s West End. Just two blocks from Vanderbilt University, ParkCentral stands proudly as the only apartment residence on Centennial Park. This 25th Avenue address brings a sophistication to in-town living offering one- and two-bedroom homes from developer North American Properties. Its features and ParkCentral amenities include gourmet kitchens with granite and quartz countertops, oversized windows, a fully-equipped fitness center, and a private spin and yoga lounge. The rooftop deck highlights a saltwater pool, outdoor lounge with grilling station, fire pit and unmatched views of Centennial Park and The Parthenon. ParkCentral has continued to shine, winning GNAA’s Best Pool, Best Flowers, Best Model, Best Clubhouse, and Best of the Best for the Midrise and High-Rise category during the 2014 award season. They were also awarded Best Apartment Community by the Nashville Scene in 2014. The team’s commitment to customer service earned them a nod as one of the top-rated apartments in Nashville by Apartment Ratings and a Satisfacts Resident Satisfaction Award two years running. Historic Germantown’s Peyton Stakes welcomed first moveins in August, with 249 total units being introduced to the market by the end of construction. This Third Avenue community draws inspiration from its physical roots dating back to the 19th century where Balie Peyton sponsored the international horse race and hosted Peyton Stakes, the richest race anywhere in the world at the time with a purse of $35,000. Today, residents can claim their piece of history by securing a one- or two-bedroom apartment home and enjoy a plethora of unique amenities including a DIY art studio, rooftop sanctuary with skyline views of Downtown,
RC 3.5 rehearsal space, pet-friendly green space and more. A development by Proffitt Dixon Partners, Peyton Stakes will be built to NAHB Green specifications. Stacks on Main is gaining traction during the pre-leasing season in East Nashville. This 268-unit community is dubbed the “Beast of the East” with its one- and two-bedroom homes opening their doors to first residents this month. Stacks on Main hit the town hard, premiering at the Tomato Art Festival last year and opening their temporary Marketing Center in March of 2016. Their logo – which you can find stamped along the sides of many Five Points’ businesses – was recently awarded a Memphis ADDY by the American Advertising Federation. The team’s grassroots approach to marketing greatly complements the physical community which will boast a bark park, jam-session lounge, saltwater pool, rooftop deck and Google fiber – all constructed to LEED standards (without certification). This will be St. Clair Development’s first apartment community to deliver in the Nashville submarket. Emblem, a new development from North American Properties in the Cool Springs submarket, will debut the 361-unit community by the end of the year. And last to deliver – but certainly not Emblem least – is The Gossett on Church. Scheduled to open spring 2017, this 366-unit community is at the corner of 11th and Church in the Gulch neighborhood. It will be Pollack Shores’ re-entry back into Nashville since the sale of Velocity in 2012. The Gossett on Church Visit all of Matrix Residential’s luxury apartment communities in Nashville, as well as others throughout the Southeast, at www.matrixresidential.com.
GNAA 15
Managers Luncheon
Make Your Vote Count! Wednesday, September 14 | 12:00pm GNAA Education Facility Two International Plaza, Suite 201 | Nashville, TN 37217
NEWSLETTERS
that fit your budget! H EASY TO USE H ATTRACTIVE APPEARANCE H EFFECTIVE COMMUNICATION H AFFORDABLE PRICING
Presented By:
April
2017 GNAA Board of Directors Nominees
Special Thanks To Our Sponsors: B2BUV ERS - Emergency Restoration Services Langley & Taylor Pool Corporation Leader’s Moving & Storage Lewis Letterworks Reliable Roofing, Construction & Repair Service, Inc. Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to info@nashvilleaptasn.org. Reservations can also be made at www.gnaa.org. Non-sponsoring Associate members will be required to pay $35 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed $35 to your account.
managers news
june meeting highlights
16 GNAA
S.W. vard, Boule 1 ckory ee 3722 d Hi ess 111 Olille, Tenn 2-0667 Nashve (615) 66 Phon
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associates news
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GNAA 17
Maintenance Luncheon
Human Trafficking Awareness Wednesday, September 21 | 12:00pm
Are you in need of a REPLACEMENT while your leasing agent is on vacation? Are you in the PROCESS OF HIRING and find yourself short-handed?
Hermitage House Smorgasbord 3131 Lebanon Road | Hermitage, TN 37076 | 615.883.9525
Is your leasing agent OUT OF THE OFFICE due to sickness or a long-term leave?
Presented By End Slavery Nashville
APARTMENT STAFFING
Special Thanks To Our Sponsors: Langley & Taylor Pool Corporation L.I.C.R.A.-Nashville Real Floors, Inc. Reliable Roofing, Construction & Repair Service, Inc. Sears Commercial Trane Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to info@nashvilleaptasn.org. Reservations can also be made at www.gnaa.org. Non-sponsoring Associate members will be required to pay $35 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed $35 to your account.
maintenance news
june meeting highlights
18 GNAA
C A N
H E L P
Y O U
We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area. We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and profitably during this time. Short or Long Term Temporary Placement Permanent Full Time Placement • Shopping Services 100% Satisfaction Guaranteed
399-4747
fax 399-0888
Monday-Friday 9-6 DEE HARDING Owner
New Members Management Companies
Lennear Multifamily Communities (LMC) Jennifer Spara 6285 Barfield Rd. NE Atlanta, GA 30328 678-278-1598 jennifer.spara@livelmc.com Referred by: Website The Property Management Connection, LLC Trevor Garrett 807 Bradford Ave. Nashville, TN 37204 615-840-2845 trevor@pmcnashville.com Referred by: Steve Sisson, Vita Property Management
Associates
123 Wellness Inc. Charles Hoover 304 Shady Creek Ln. Nashville, TN 37211 615-405-4244 FAX 859-491-2696 charles@123wellnessinc.com Fitness equipment, sales, service, layouts Referred by: Previously a GNAA member
Hinton Properties Tom Hinton 1300 S. 20th St., Suite 302 Birmingham, AL 35205 205-930-9669 tfhinton@hintonproperties.com Real estate appraisal, consulting, real estate broker, real estate financing Referred by: GNAA Staff
Apartment Guardian Steve Bonaventure 14122 W. McCowell Rd., Suite 100 Goodyear, AZ 85395 800-872-2235 steve@apartmentguardian.com Security services Referred by: Joined to participate in Trade Show
Luxer One John Dabrowiak 1060 Lynnwood Blvd. Nashville, TN 37215 615-351-0884 john.dabrowiak@gmail.com Package systems; resident lockers for packages Referred by: Business Partner belongs to Dallas Apartment Association
Accent Bellevue Renee Halligan 645 Old Hickory Blvd. Nashville, TN 37209 322 apartment homes 615-353-2772 accentbellevuemgr@greystar.com Greystar Referred by: Tina Hamor, Greystar
American Painting & Renovations John H. Garza 1325 Satellite Blvd. Suwanee, GA 30024 770-995-8787 FAX 770-995-8881 jhgarza@amerapaint.com Painting services & renovations Referred by: Joined to participate in Trade Show
M&M Paving Company Larry McClintock 416 Old Pencil Mill Rd. Unionville, TN 37180 615-767-0328 FAX 931-294-2532 lmcclintock@united.net Asphalt, sealing & striping Referred by: Website
The Cottages at Mt. View Diana English 2224 Hamlet Hill Dr. Antioch, TN 37013 250 apartment homes 615-953-1401 FAX 615-953-1410 cottages@hndllc.com HND Management Referred by: Diana English, HND Management
Berkeley Point Capital James Wogan 1 Beacon St., 14th Floor Boston, MA 02108 617-722-5103 sharon.ward@berkpoint.com Real estate financing Referred by: Website
Revenue Recovery Corporation / Wakefield & Associates Chase Wunder 7005 Middlebrook Pk. Knoxville, TN 37909 865-971-1348 FAX 865-342-9402 cwunder@rrcinc.com Debt collections Referred by: Business belongs to other associations
Apartment Communities
Hickory Lake Jennifer Sloan 3940 Apache Trail Antioch, TN 37013 322 apartment homes 615-331-0700 hickorylake@elmingtonpm.com Elmington Property Management Referred by: Elmington Property Management Station 40 Misty Jackson 610 Sylvan Heights Way Nashville, TN 37209 276 apartment homes 615-432-2650 FAX 615-432-2465 station40mgr@lincolnapts.com Lincoln Property Company Referred by: Lincoln Property Company
Capstar Bank Lee Hunter 5500 Maryland Way, Suite 130 Brentwood, TN 37027 615-732-6334 lhunter@capstarbank.com Financial services Referred by: GNAA Staff
Sealcoating Specialist, Inc. Athena Hendershot 4064 Port Cleburne Ln. Hermitage, TN 37076 615-573-9095 FAX 615-530-5061 sealcoatingspecialisttn@gmail.com Parking lot maintenance, sealcoating, striping Referred by: Website
24/48 Service
772.3234 getagrip.com
615
Before you get going on your remodel, Get A Grip. Call us today!
GNAA 19
Movers & Shakers Tina Barnette Hamor
Regional Property Manager, Greystar Tina is a highly motivated and goal-driven Residential Property Management and Marketing professional with 25 years of property management experience in Multi-site Residential Management for Institutional and Private owners specializing in Development Projects and Projects-in Lease up. Currently, she has oversight responsibility for approximately 1,600 units in Nashville, TN. Tina grew up in Bellevue and began her multifamily career as the leasing consultant and social director for Nashboro Village. Her first position as a manager was at Stonewood Village with First Management Services. Prior to joining Greystar in 2014, she held the Director of Management and Marketing position with McCaffery Interests, Inc. and regional positions which included The RREEF Funds, GID, and Equity Residential. Tina has experience in several major markets including Chicago; Atlanta; Washington, D.C.; Austin, TX; and Nashville, TN. Tina has served on the Board of Directors for the Nashville/Middle Tennessee Apartment Association and received the Management Professional Service Award in 2015, as well as the 2015 Greystar Regional Core Value Award for Professionalism. Tina has a Florida Real Estate License, completed the level one course for the United States Golf Teacher’s
Federation, and the Digital Photography course with the New York Institute of Photography. She has served as a volunteer for Hands On Nashville, Habitat for Humanity, and KaBOOM! Tina enjoys playing golf, running, and digital photography. Tina says she’s excited about future possibilities as Greystar continues to grow in Nashville. Sponsored by BG Staffing
Multifamily Executive Council
Diana English, GNAA Chairman of the Board, with Dwayne Rawls and Curtis Wheeler of Wheeler, Inc. at the August Multifamily Executive Council luncheon
ORDER YOUR TABLES & TICKETS FOR THE 2016 GNAA AWARDS & INSTALLATION BANQUET ON SATURDAY, NOVEMBER 19th! Silver Tables:
Preferential reserved table placement 10 tickets/seats: $1,000 Individual Tickets: $89 Thank You Sponsors!
Diamond Sponsor: Summit Property Restoration, LLC
5:00 p.m. Reception 6:00 p.m. Banquet Black Tie Optional
Platinum Sponsor: L.I.C.R.A. - Nashville Gold Sponsors: AT&T Comcast CSC ServiceWorks ERS - Emergency Restoration Services Windsor Redevelopment Corporation Favor Sponsor: Law Office of Hall & Associates Photo Booth Sponsor: Volunteer Properties
Guests wishing to reserve a room at the Omni Hotel should visit www.omnihotels.com & enter the group code 111916APARTMENT.
20 GNAA
General Membership Luncheon Development Trends in the Multi-Family Industry Thursday, September 22 11:30am Gaylord Springhouse Links Moderated by:
Terrence Llewellyn, Llewellyn Development
Panel of Developers:
Lisa Gunderson, Bristol Development Tarek El Gammal, SE Ventures Tony Giarratana, Giarratana Development Jake Ayers, TDK Andrew Steffens, Alliance Khris Pascarella, Pearl Street Partners Special Thanks To Our Sponsors:
1st Choice Construction | BG Staffing | Comcast | Ferguson Multifamily Cable & Internet | Sharp, Robbins & Popwell
Thursday October 13 • 6:00 - 9:00 p.m.
Hermitage Golf Course • 3939 Old Hickory Blvd. • Old Hickory, TN Thank You Sponsors!
CORT • Comcast • Ferguson Facilities Supply • Leaders Moving & Storage Reliable Roofing, Construction & Repair • Sharp, Robbins & Popwell, LLC • Real Floors
Prizes Awarded for:
Best Costume • Funniest Costume • Greatest Group Costume Most Original Costume • Scariest Costume Cast Your Vote for the 2017 GNAA Board of Directors! All GNAA Members are encouraged to VOTE! Cost: $32 per person (dinner included) Register at www.gnaa.org RESERVATIONS ARE REQUIRED. Space is limited.
GNAA 21
the
pulse
MEMBERSHIP MIXER
22 GNAA
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