June 2016 News & Events by Greater Nashville Apartment Association

2016 Board of Directors

GNAA News & Events / June 2016

Chairman-Elect Lisa Swick, CAPS Vice-Chairman Andrew Klahn, CAM, CAPS, NALP, HCCP Secretary/Treasurer Stephanie Burns, CAPS, CAM, NALP Immediate Past Chairman Stacy Molen, CAM Managers Representative Abby Wittenmeier Maintenance Representative John Johnson, CAMT, CPO Associates Representative Lacey Smithson, NALP Management Directors Anne Adams, CAM, NALP Kitty Barry Brigitte Byron, CAM Jo Anne Corbitt, CPM® Tracey Crowe Lisa Julien, CAM, CAPS, ARM Bret Marchbanks, CAM Stacey Sparkman, CAM Zac Ward Tammy Williams Maintenance Directors Rusty Guilliams, CAMT II, CPO Diane Mason, CAMT, CPO Associate Directors Jack Abernathy, CAS Jill Carpenter, CAS Amy Leonard, CAS Jennifer McCoy Dwayne Rawls, CAS MDHA Representative Norman Deep Legal Advisor Wes Hall

contents

Chairman Diana English, CAM, ARM

President Diane Carter Director of Communications & Marketing Jenna W. Willis Director of Education & Events Daniel Sircy Finance Connie Morris Membership Development & Sales Ginny Johnson

Features 5

Feature Article

Service In Action

It’s the Law Finally, domestic violence legislation has passed Tennessee Apartment Association What you need to know about Domestic Violence Legislation Toolbox Summertime Pests In Tennessee Now Featuring Lighthouse Property Management

Association News 8

2016 Trade Show Registration

Band Together

Educational Opportunities Invest In Your Future 2016 Diamond Awards Registration Showcase Your Community Calendar Something Special Noted on the Calendar Managers Luncheon Social Media Strategies Associates Luncheon Band Together at the 2016 GNAA Trade Show Maintenance Luncheon Bed Bug Remediation: Getting Rid of the Itch New Members Welcome! 2016 Education Conference Registration Educate, Inspire, Motivate

Cover sponsored by

Statistics & Administrative Bobbi Turner, ARM Active Past Chairmen Mary Bradley Brad Cather, CPM®, HCCP, SHCM Kirby Davis Faye Ellis, CPM® Andy Gass, ARM Barbara Haynes Shelley James, CAPS Tammy Lee, CAM Chari Lewis, CPM® Linda Mason, CAPS Nancy Morris, ARM Linda Page, CPM®, ARM Judy Rose, CPM® Rita Wilkinson, CPM®, ARM Joyce Wolfe, ARM

About The Cover

Lighthouse Property Management Cover photo by Penny Rawls

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Feature Article

Service In Action The GNAA Community Service Committee is responsible for engaging members in service projects that meet the needs and concerns of the larger community and industry. Each year, the Committee teams up with local non-profits to serve others and promote those warm, fuzzy feelings. Below is quick rundown of the organizations we so proudly serve.

by Jennifer McCoy, Attorney at Law, The Law Office of Jennifer McCoy

How’s Nashville

Each year, the Community Service Committee conducts a donation drive to support How’s Nashville, a community-wide, collaborative, and inclusive effort to end chronic homelessness in Nashville. How’s Nashville was launched by the Metropolitan Homelessness Commission in 2013. Since the inception of the campaign, the Community Service Committee has helped How’s Nashville provide housing to almost 2,000 people experiencing chronic homelessness.

Nashville Rescue Mission - Women’s Campus

Nashville Rescue Mission seeks to help the hurting of Middle Tennessee by offering food, clothing, and shelter to the homeless and recovery programs to those enslaved in lifedegrading problems. Each summer, the Community Service Committee, through its Slide Into Summer program, provides a great day of fun and fellowship to the women and children of the Mission. A picnic lunch, carnival games, and an ice cream social are just a few of the highlights of this spectacular summer program. Donations are currently being accepted to support this event.

The King’s Daughters Child Development Center

The King’s Daughters Child Development Center opened in 1966 to provide child care and educational programs for children from financially challenged families. Each December, GNAA members, led by the Community Service Committee, converge on the Center to provide a fantastical holiday celebration for the little ones. Visits with Santa, story time with Mrs. Claus, and a toy workshop are just a few of the festive activities that the Committee and volunteers provide for the children of the Center.

Greater Nashville Apartment Association Emergency Relief Program

GNAA founded the Emergency Relief Program (ERP) in 1997 to help families displaced from apartment homes due to fire, flood, and other disasters. ERP is funded through the Community Service Committee’s annual fundraiser, Beer, Butts, and Barbecue. Event attendees enjoy great competition barbecue, libations, field games, and a dessert auction. The monies raised at Beer, Butts, and Barbecue are used to purchase retail gift cards that are presented to displaced residents so that they may replace necessity items that were lost as a result of disaster. Winston Churchill once said, “We make a living by what we get, but we make a life by what we give.” Please consider joining the giving community at GNAA by joining the Community Service Committee or supporting one of these great events. Trust me, you’ll love the warm and fuzzies!

GNAA 5

It’s the Law Finally, domestic violence legislation has passed that protects both the landlord and the victim As the legislative session began, there were multiple bills proposed that would have made sweeping changes to a landlord’s rights when a tenant was the victim of domestic violence. These bills included granting a victim the right to terminate a lease contract, prior to a judicial finding. Although we are sympathetic to those victims, invalidating a written contract as a result of a perpetrator’s behavior would be an economic burden that should not totally be the responsibility of the landlord. In response to these proposed bills, members of the Tennessee Apartment Association drafted, presented, and were instrumental in passing legislation that found common ground between the rights of landlords and tenants who have been found by the judiciary to be victims of domestic violence. The new statute limits evictions for domestic violence to the perpetrator only. It excludes the victim and all other innocent occupants in those circumstances. However, before these protections can apply, the victim of such domestic violence must seek and obtain an order of protection against the perpetrator. The order of protection must (1) provide that the perpetrator move out immediately, (2) prohibit the perpetrator from coming by or to a shared residence, (3) require that the perpetrator stay away from the victim’s residence, or (4) find that the perpetrator’s continuing to reside in the rented or leased premises may jeopardize the life, health, and safety of the victim or the victim’s minor children. The new law also requires that, upon application of these protections, the remaining adult occupants who are not evicted must qualify and enter into a new lease for the remainder of the lease term that excludes the perpetrator. The remaining adult occupants must also execute an agreement requiring that they will not allow the perpetrator back to the property and to immediately report the perpetrator’s return to the proper authorities. Failure to execute your new lease or the written agreement terminates the protections granted by the legislature. After the agreement is signed, failure to adhere to the terms of the agreement becomes cause for termination of tenancy. Additionally, although the perpetrator is being removed from the lease agreement, the law states that the perpetrator remain financially liable for all amounts due under all terms and conditions of the present lease agreement.

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Landlords will be protected from any possible liability for any damages suffered by the evicted perpetrator as a result of bifurcation and/or termination of the subject lease agreement, including, but not limited to, loss of personal property. These rights apply only to incidents of domestic violence. It does not apply to any other type of monetary or non-monetary violation of the lease. That is, a tenant’s status as a victim of domestic violence does not provide a defense to eviction for nonpayment of rent or any other lease violation. It is also important to note that the victim’s rights do not apply to a situation where the perpetrator is the child or dependent of any tenant. After we are aware of a lease violation involving domestic violence, we must remember to preserve our rights granted by this legislation. Acceptance of rent without reservation would condone that specific violation and would therefore relieve the victim and other adult occupants from their responsibilities and obligations required by this statute. In order to ensure that an order of protection is final, acceptance of rent with reservation of your rights may have to extend through multiple rental periods. Keep in mind that although the requirements included in this new statute apply to all counties in the state, if the Violence Against Women Act applies, that Act’s requirements must be taken into consideration when determining the method to address issues of domestic violence. Although these changes are not effective until July 1, 2016, they will require continuing training and revisions in policy regarding domestic violence evictions.

by Wes Hall, Law Office of Hall & Associates

Tennessee Apartment Association

What you need to know about the new Domestic Violence Legislation This year, the Tennessee General Assembly passed into law House Bill 2116, relative to domestic abuse. Although not initiated by the Tennessee Apartment Association, TAA was responsible for drafting a compromise amendment to address issues and concerns that have been debated extensively for many years. The amendment received overwhelming, bi-partisan support as it moved throughout the committee process, and ultimately passed on both the Senate and House floors with all members voting in the affirmative. As enacted, the bill will apply to leases governed by both general law and the Uniform Residential Landlord and Tenant Act. The language of the bill specifies that if domestic abuse is the underlying offense for which a tenancy is terminated, the landlord may not evict the victims, minor children under 18 years of age, or innocent occupants, based solely on the domestic abuse. Instead, the landlord may bifurcate the lease and evict only the perpetrator. Even if evicted or removed from the lease, however, the perpetrator will remain financially liable for all amounts due under all terms and conditions of the present lease agreement. If a lease agreement is in effect at the time the domestic abuse is committed, the landlord may remove the perpetrator from the lease agreement and require the remaining adult tenants to qualify for and enter into a new agreement for the remainder of the present lease term. The landlord will not be responsible for any damages suffered by the perpetrator due to the bifurcation of the lease in accordance with the new law. Additionally, the victim and all adult tenants must agree, in writing, not to allow the

By Catie Lane Bailey, TAA Lobbyist Miller & Martin, PLLC, Attorneys at Law

perpetrator to return to the subject premises or any part of the community property, and to immediately report the perpetrator’s return to the proper authority, for the remainder of the tenancy. A violation of such agreement will be cause to terminate tenancy as to any victim and all other tenants. The rights granted to the victim under the new law will not apply until the victim has been judicially granted an order of protection against the perpetrator for the specific incident for which tenancy is being terminated, a copy of such order has been provided to the landlord, and the order: • Provides for the perpetrator to move out or vacate immediately; • Prohibits the perpetrator from coming by or to a shared residence; • Requires that the perpetrator stay away from the victim’s residence; or • Finds that the perpetrator’s continuing to reside in the rented or leased premises may jeopardize the life, health, and safety of the victim or the victim’s minor children. Failure to comply with the requirements of the new law, or dismissal of an order of protection that allows application of the new law as stated above, will abrogate the rights provided to the victim, minor children, and innocent occupants under the new law. Additionally, these rights will not apply in any situation where the perpetrator is a child or dependent of the tenant, and nothing in the new law will prohibit the eviction of a victim of domestic abuse for non-payment of rent, a lease violation, or any other violation of the Uniform Residential Landlord and Tenant Act. The bill was signed by Governor Haslam on April 27, 2016, and has been assigned Public Chapter 895 by the Secretary of State. Changes to the law will take effect July 1, 2016. Legal Disclaimer: This article serves as a summary of the legislation for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to implementation of the new law.

GNAA 7

2016 Trade Show July 7 5:00 PM - 8:00 PM TH

Gaylord Opryland Resort & Convention Center Ryman Exhibitor Hall SPECIAL THANKS TO OU OUR R SPONSORS GOLD SPONSORS

CLEAN QUIK CARPET SERVICE FERGUSON FACILITIES SUPPLY LAW OFFICE OF HALL & ASSOCIATES WINDOWCITY,INC. WINDSOR REDEVELOPMENT CORPORATION

FOOD SPONSOR

NUVELDY’S CLEANING SERVICE

OFFICIAL BAG SPONSOR COMCAST

RSVP BY JULY 1ST

ICE CREAM SPONSOR

COMPLIMENTARY TO ALL MUTI-FAMILY PERSONNEL BRING YOUR BUSINESS CARDS FOR DRAWNINGS

FOR RENT MEDIA SOLUTIONS

TRANSPORTATION SPONSOR

ASSOCIATE MEMBERS MAY NOT ATTEND WITHOUT AN EXHIBITOR BOOTH ASSOCIATES WISHING TO EXHIBIT SHOULD CONTACT THE GNAA OFFICE TO SECURE BOOTH SPACE. SPACE IS LIMITED!

ZIPPY SHELL INC. MOVING & STORAGE

FREE, CONVENIENT PARKING

Complimentary parking in the pavilion parking lot. Attendees will be shuttled to the trade show entrance.

SHOW YOUR TEAM SPIRIT! Wear your Company Apparel and gather around the stage at the start of the show.

AWARDS Best Team Spirit Best Dressed Team Will be given at the 2016 GNAA Awards & Installation Banquet November 21st!

Registration: Fax to 615.365.3571

Reservations not cancelled within 3 days of the show will result in a $20 per person charge

Company / Property Name Phone

Attendee Name / Title Attendee Name / Title Attendee Name / Title Attendee Name / Title Attendee Name / Title Guest Name: $20 Each Authorized by

Date

Phone #

Greater Nashville Apartment Association  2 International Plaza, Suite 201  Nashville, TN 37217 www.gnaa.org  Phone 615.365.3047  Fax 615.365.3571

Toolbox

Summertime Pests In Tennessee

by Loyd Owen, Operations Manager, Bug Solutions

Yellow Jackets

A yellow jacket’s nest is often found underground. They also build nests in crawl spaces, attics and behind the siding of buildings. To reduce the threat of foraging yellow jackets, minimize attractive food sources. When eating outdoors, always keep food and beverages covered until they are ready to be consumed. Clean up any spills and leftovers when finished eating. Keep trash cans and dumpsters located away from picnic areas and high traffic areas. Any trash cans on your property should have a plastic liner and be emptied and cleaned frequently. It is best to avoid yellow jackets that are foraging away from their nests. When they are away from their nests, they may be less aggressive; however, they are still likely to sting when provoked. The best way to eliminate yellow jackets is to locate and destroy the nests. If you have a problem with yellow jackets on your property, locate the nests and mark the area. Then call a professional pest control company to come out and destroy it. This is the best way to not get stung.

Mosquitoes

The mosquito is considered one of, if not the most, dangerous summer pest. To avoid any potential issues with mosquitoes, it is best to prevent breeding grounds around your property. Here are some examples of things to keep in mind to eliminate mosquitoes: • Always keep gutters clean from leaves and debris. • Pour out stagnant water from flower pots. • Check irrigation lines for leaks and pooling water. • Eliminate unwanted areas of standing water • Keep swimming pools and ponds adequately treated. Most pest control companies offer monthly mosquito management programs for some of your common areas and dog parks. Having a program like this can reduce mosquitoes by 80 to 90 percent. Remember, mosquitoes carry many infectious diseases like malaria, West Nile virus and now Zika virus. This summer help your community enjoy the beauty of the outdoors without the worries of these unwanted pests. Have your property inspected by a pest professional and see how they can help you reduce the risk.

17 or 13 Year Cicadas

According to The Brood Chart (Cicada Mania), we will not be annoyed by these noisy pests this year, despite the recent Facebook rumor. The Brood Chart lists cicadas as emerging in the year 2029. Enjoy a quiet and hopefully pest-free summer!

GNAA 9

Now Featuring

Lighthouse Property Management Lighthouse Property Management was founded in 1997 to provide extraordinary service in the multifamily real estate industry. Focused on extraordinary customer service, property rehabilitation, and local market expertise, LPM currently manages more than 4,000 units in nine markets nationwide. Our property management team works collaboratively to improve each communityâ&#x20AC;&#x2122;s performance through strategic operational planning, performance analytics, expense control, and revenue enhancement. Our team also focuses on rehabilitation, renovations, rebranding, and resident services to enhance resident satisfaction and provide extraordinary customer service. Lighthouse and its team members are committed to staffing our communities with the very best property management professionals, who provide exceptional customer service to our residents, vendors and investors. We offer modern conveniences through our online resident portal to accommodate our residentsâ&#x20AC;&#x2122; busy lifestyles. Our sophisticated websites allow residents to search for an apartment home, pay rent online, and submit a service request, among many other features. Lighthouse prides itself in ensuring that each community functions at its optimum level. Our property maintenance teams ensure the cleanliness and attractiveness of our communities while coordinating the resolution of any and all resident maintenance requests. Residents can rest assured that maintenance requests will be completed promptly by a friendly, reliable team member. We are focused on enhancing each community through renovations and rehabilitation. Each of our communities has been upgraded to provide the best in amenities for our residents. We have created a company that is truly out of the ordinary and a truly rewarding environment for all stakeholders, including team members, residents, vendors and investors. We are continuously

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transforming the way we operate and we are committed to finding ways to be extraordinary and exceed expectations. Through our growth and experience, Lighthouse Property Management has embraced core values that serve as the foundation for every communityâ&#x20AC;&#x2122;s outstanding performance and success. These core values describe the attitude and characteristics of Lighthouse and remain constant through an ever-changing environment. They underlie our work, how we interact with each other and others outside of Lighthouse, and describe the strategies we use to do our work. All team members are expected to embrace and carry out these core values so we can provide a respectful and rewarding environment. Our commitment to our core values has given rise to a premier brand of customer service and a culture that is unique, extraordinary and rewarding.

educational opportunities Space is limited | Payment is due by course date. | No Cancellations | No Refunds

To register for these courses and more, go to www.gnaa.org.

Kiss the Frog! A Breakfast Bites Seminar June 7, 2016

GNAA Training Room • 9:00 a.m.

Presented by: Lisa Swick, CAPS, Bell Partners Cost: $50

HVAC HandsOn Training

Refrigerant Charging & Troubleshooting June 28, 2016

GNAA Training Room • 9:00 a.m.

HVAC Certification Course July 19, 2016

GNAA Training Room • 9:00 a.m.

Presented by: Jim Fox, HVAC Techline Cost: $129

Presented by: Phillip Waynick Cost: $135

2016 Diamond Awards Showcase Your Community! Enter the GNAA Diamond Beautification Awards Contest. Awards will be presented at the Greater Nashville Apartment Association Awards & Installation Banquet on November 19, 2016.

One winner will be awarded for each category below:

Community Beautification: Overall community appearance Flowers: Design, suitability to site Clubhouse: Overall design, layout, furnishings & amenities Maintenance Shop: Organization and safety 1st, 2nd & 3rd place will be awarded for these categorifes:

Best Pool: Overall swimming pool appearance Best Model: Best design and decoration

Judgin g weeks Dates: Last of Jun 2 2 wee e and 1st ks of J uly

** ENTER FOR GARDEN OR MID/HIGH RISE IN EACH CATEGORY. ** Cost: $75 separate entry fee or $300 to register for all categories. Enter online at www.gnaa.org.

GNAA 11

That 70â&#x20AC;&#x2122;s Golf Classic

CONTEST WINNERS

1st Place Steve James, Jay Ross, Tina Hamor, Richey Vaughn 2nd Place Troy McDaniel, Rob Clark, Tim Rabdau, James Gregory Middle Randy Lemay, DJ Gleason, Thomas Gallaway, Bob Kuddar Last Brian Burris, Jillian Brahm, Zach Beck, Dan Ford Longest Putt DJ Gleason Longest Drive Ryan Porter Corn Hole Greg Hicks

Restoring Nashville’s Multifamily One Community at a Time 655 N. Main Street Goodlettsville, TN 37072 phone 615.873.4631 • fax 615.873.4634 ryan@summitpropertyrestoration.com

NASHVILLE ...a company for all your property needs.

F U LL S E RV I C E R E S TO R AT I ON CO M PA NY Fire • Water • Wind Smoke Damage • Mold Remediation Bio-Hazard Waste Clean up/Disposal as well as Turn Key Services for your everyday needs. 3283 F R A NK L IN L IM ESTONE R OA D • NA SHV IL L E, TN 3721 7

( 615) 360- 0079 sunday

monday

tuesday wednesday thursday

Community Service Committee* 10am

News & Events Committee*

friday

saturday

9am

Associates Luncheon

Hermitage House, 11:30am

Breakfast Bites* “Kiss the Frog”

june

8:30am

12pm

Managers Luncheon*

Education Committee*

9am

Slide Into Summer Community Service Event Nashville Rescue Mission Women’s Campus 10am - 2pm

NAA Education Conference & Exposition

Fathers Day

Trade Show Committee*

Apt. Tour Committee*

Board of Directors*

9am

10am

9am

Maintenance Luncheon

Statistics Committee*

Hermitage House 12pm

HVAC Hands-On Training* 9am - 5pm

10:30am

Communications Committee* 9am

Education Committee*

9am

Programs Committee* 10am

*at GNAA office

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Help the Children of the Womens Campus enjoy a little Summer Fun!

Saturday, June 11th 10 a.m. - 2 p.m. 1716 Rosa L. Parks Boulevard, Nashville, TN

SLIDE into SUMMER FUN! for the Women & Children of

Community Service Event

Purchase a “Slide” for just $20 each - Contact GNAA to donate!

GNAA 15

managers luncheon Social Media Strategies Wednesday, June 8 | 12:00pm GNAA Education Facility Two International Plaza, Suite 201 | Nashville, TN 37217

Special Thanks To Our Sponsors: Artisent Floors BMI CORT BG Staffing Pet & Playground Products Republic Services SIB Fixed Cost Reduction Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to info@nashvilleaptasn.org. Reservations can also be made at www.gnaa.org. Non-sponsoring Associate members will be required to pay $35 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed $35 to your account.

Are you in need of a REPLACEMENT while your leasing agent is on vacation? Are you in the PROCESS OF HIRING and find yourself short-handed? Is your leasing agent OUT OF THE OFFICE due to sickness or a long-term leave?

APARTMENT STAFFING C A N

H E L P

Y O U

We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area. We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and profitably during this time. Short or Long Term Temporary Placement Permanent Full Time Placement â&#x20AC;˘ Shopping Services 100% Satisfaction Guaranteed

fax 399-0888

399-4747

Monday-Friday 9-6 DEE HARDING Owner

Chari, Evergreen Real Estate; Abby, Gazebo

Denise, P.E.S.T., Inc.; Donnie, Creekstone

managers news

may meeting highlights

Jordan, Cumberland on Church; Destanee, Landscape Workshop

Bret, Cumberland on Church; Shannon, Leaders Moving & Storage

Danny & Connor, Real Floors; Traci, Uptown Flats; Taylor, Real Floors

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Danny, Real Floors; Linda Stewartâ&#x20AC;&#x2122;s Ferry; Connor & Taylor, Real Floors

Jay, Pedcor Homes; Abby, Gazebo; Deanna, S&S Property Management

associates luncheon

Band Together

at the 2016 GNAA Trade Show

Law Office

Hall & Associates

Wednesday, June 1 | 11:30am Hermitage House Smorgasbord 3131 Lebanon Road | Hermitage, TN 37076 | 615.883.9525

Cost:

This luncheon is complimentary to GNAA Associate Members

Presented By

Jill Carpenter, CSC ServiceWorks Joyce Wolfe, HND Realty, LLC

RESERVATIONS ARE REQUIRED. Limit 50 attendees, first come, first served. Reservations should be made at www.gnaa.org. Please note that reservations not cancelled within 3 working days of the event will be billed $35 to your account if you do not attend the luncheon.

223 Madison Street Suite 212 Madison, TN 37115 615.868.4101 Fa x 6 1 5 . 8 6 8 . 3 8 9 3

LandlordAdvocateÂŽ

GNAA 17

maintenance luncheon

Bed Bug Remediation: Getting Rid of the Itch Wednesday, June 22 | 12:00pm Hermitage House Smorgasbord 3131 Lebanon Road | Hermitage, TN 37076 | 615.883.9525 Presented By

Phil Hurst, State Pesticide Inspector, Tennessee Department of Agriculture

Special Thanks To Our Sponsors: Bug Solutions ERS Restoration Johnstone Supply Playworld Preferred PPG Paints Tribleâ&#x20AC;&#x2122;s Inc. Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to info@nashvilleaptasn.org. Reservations can also be made at www.gnaa.org. Non-sponsoring Associate members will be required to pay $35 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed $35 to your account.

maintenance news

may meeting highlights

Sam, ServPro; Reginald, Willow Pointe; Shea, ServPro; Marcus, Velocity in the Gulch

Tristan, Meadowood Village; Jamal, L.I.C.R.A.-Nashville; Troy, Royal Arms; Greg, L.I.C.R.A.-Nashville

18 GNAA

Nick, Green Ventures; Francis, Velocity in the Gulch

Crystal, ProSpec; Gordon, Uptown Flats

Joe, Velocity in the Gulch; Amy, Trane; Greg, Village West

new members Apartment Communities

Dana Downs Nick Letendre 1400 Lasscassas Pk. Murfreesboro, TN 37130 615-624-8817 FAX 615-956-6527 mgrdanadowns@brooksideproperties.com Brookside Properties Referred by: Brigitte Byron, Brookside Properties Hidden Valley Sabrina Clifton 405 Spring St. Dickson, TN 37055 56 apartment homes 615-446-5340 FAX 615-466-9725 mgrhiddenvalley@brooksideproperties.com Brookside Properties Referred by: Brigitte Byron, Brookside Properties High House Village Sabrina Clifton 105 Jones Creek Rd. Dickson, TN 37055 48 apartment homes 615-446-5340 FAX 615-466-9725 mgrhiddenvalley@brooksideproperties.com Brookside Properties Referred by: Brigitte Byron, Brookside Properties Spring Haven Sabrina Clifton 301 Spring St. Dickson, TN 37055 32 apartment homes 615-446-5340 FAX 615-466-9725 mgrhiddenvalley@brooksideproperties.com Brookside Properties Referred by: Brigitte Byron, Brookside Properties

Associates

Advanced Tree & Landscaping Service Gilbert Laguna PO Box 368 Antioch, TN 37013 615-403-1656 gilbert@aseinctn.com Tree services, landscaping, tree trimming Referred by: Rusty Guilliams, Lighthouse Property Management Elite Property Restoration Boris Orsulic 1401 Angel Ct. Nashville, TN 37214 615-598-2096 FAX 615-889-3569 eliterestorenash@gmail.com Property restoration, fire, water, mold, biohazard, carpet cleaning The Home Depot Shannon Erwin 2455 Paces Ferry Rd. Atlanta, GA 30339 615-967-8022 shannon.erwin@homedepot.com Building & maintenance materials Referred by: Dwayne Rawls, Wheeler, Inc. NOI Enhancements, LLC Joel Fleisher 14449 Summerfield Rd. University Heights, OH 44118 216-218-4136 jfleisher@noienhancements.com Water conservation supplies & services Referred by: Kirby Davis, Freeman Webb

Pro-Spec Refinishing Crystal Archer PO Box 332651 Murfreesboro, TN 37133 615-295-5535 FAX 615-464-1978 prospectrefinishing@yahoo.com Bathtub resurfacing, countertop resurfacing, tub repairs, countertop repairs, tub mats Referred by: Rusty Guilliams, Lighthouse Property Management SIB Fixed Cost Reduction Chance Werner 796 Meeting St. Charleston, SC 29403 843-576-3657 FAX 843-605-4164 chancew@aboutsib.com Cost reduction services Referred by: Website WebbMason Marketing Scott McConnell 361 Mallory Station Rd., Suite 103 Franklin, TN 37067 615-771-9989 FAX 615-771-9934 smcconnell@webbmason.com Printing, promotional products, clothing/ apparel, internet advertising, marketing automation Referred by: Carol Murphy, TAA Board of Directors (Memphis)

24/48 Service

772.3234 getagrip.com

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Before you get going on your remodel, Get A Grip. Call us today!

GNAA 19

2016 Education Conference

educate

inspire motivate

August 11, 2016

Omni Nashville Hotel 250 Fifth Avenue South Nashville, TN 37203 Registration 8:30 a.m. $229.00 per person Coffee Break and Lunch Included 5 Continuing Education Credits

Keynote Speaker:

Closing Session Speaker:

Chris Bashinelli

Michael Burt Owner Michael Burt Enterprises

Host of Bridge the Gap National Geographic Channel

“Everybody Needs a Coach in Life”

“Step Outside Your World” Break-out Session Speakers: Doug Chasick

Tracy Bowers

Kate Good

Pattie Woods

Apartment Doctor, Chasick Enterprises

Managing Director Pollack Shores Matrix Residential

Nationally Recognized Multifamily Expert

VP of Training & Development Fogelman Management Group

• Conflict Management for Multifamily Professionals • Leadership: The Care and Feeding of an Attitude of Gratitude

• The Resident & Prospect Experience

• 50 Ways to Market, Connect and Create a Customer

• 45 New Ideas in 45 Minutes

• Attention to Retention

Fax this completed form to GNAA at (615) 365-3571 or email to info@nashvilleaptasn.org Regisgtration also available online at www.gnaa.org

Attendee(s): ____________________________________________________________________________ _________________________________________________________________________________________ Property/Company: ___________________________________________Phone:___________________ Authorized by: _______________________________________________________ Date: ____________ Bill Account $_______ Payment enclosed $_______ Payment must made prior to event date. Reservations are Required. Space is limited. No Refunds\No Cancellations Thank You 2016 Education Sponsors! Class Action • Elmington Property Management • Ferguson Facilities Supply • Langley & Taylor Pool Corporation • Law Office of Jennifer McCoy Leaders Moving & Storage • L.I.C.R.A - Nashville • RentDebt Automated Collections • Sharp, Robbins & Popwell, LLC • Valet Waste • Wheeler, Inc. Greater Nashville Apartment Association, Inc., 2 International Plaza, Suite 201 Nashville, TN 37217 ph: 615-365-3047 fax: 615-365-3571 www.gnaa.org #gnaaeducon

20 GNAA

Moments With May

“Hey, laugh if you want, but this is the best dance partner I’ve had in years!” Guests wishing to reserve a room at the Omni Hotel should visit www.omnihotels.com and enter the group code 111916APARTMENT. Register to attend at www.gnaa.org.

multifamily executive council

Henry, Carter Realty Advisors; Diane, GNAA

David, Greg & Alan, Ferguson

Carl & Diana, HND Management

Woody; Brad, Elmington Property Management; Linda, Stewart’s Ferry

Wes, Law Office of Hall & Associates; Jo Anne, Colliers International; Angelita, Law Office of Angelita Fisher

GNAA 21

the

pulse

Board of Directors Retreat

22 GNAA

Get your building up to speed.

Join the growing list of apartment buildings and condos with Google Fiber. Contact us to connect yours. Visit g.co/fiber/properties or email: nashville-fiberproperties@google.com.

Serving The Multi-Family

PRSRT STD PRSRT STD U.S. Postage U.S.PAID Postage PAID TN Nashville, Nashville, Permit No. TN 380 Permit No. 380

Industry Nationwide

Proudly Serving the USA!

1-866-204-8734 With a strong sense of urgency while catering to your needs, Windsor Redevelopment is committed to helping you succeed.

Specializing in all Aspects of Construction on Multifamily/Commercial Properties • Complete Interior and Exterior Property Rehabs • Water Intrusion Specialist • Disaster Relief • 24 Hour Emergency Service

ONE CALL DOES IT ALL!