Welcome aboard
Guiding Factors: Participate & Learn Check need & modify
Insight into Self Behavior
Branch & leaves Visible from distance / Fast Changing
Visible from Distance / Fast Changing
I Attitude Visible if we go Close / Slow Changing
Thoughts Invisible / Very Slow Changing
Influenced from Environment
Trunk
Visible if we go Close / Slow Changing
ROOT
Invisible / Very slow Changing
Harmonize External & Internal Self Behavior
I
Attitude
Higher the Gap More the Stress
Thoughts
Frenemy Convert : Activity
( External ) The story of the eagle‌
( Internal )
NPN Productivity
Oprecy Profitability
Effectiveness Avoid waste/Practice austerity
See how people decide to face life? (NV)
• LNT\Nick Vujicic revised.avi
Insight into Self & the Organization “I” is a bunch of roles made up of KSA + GOAL. (SMART & SWOT). Different way of seeing things
“I”–Role = Empty, Role–Personality (KSA)= Ineffective. Goals help us to use KSA, be Productive, & Develop
For Young and Aspiring Managers……………
Growth & Development help succeed in Changing Roles. Organizations are Vehicles to our goals & must earn Profits. (O2) The Elephant & seven blind men
To Succeed do what is important for the Organization.
Once, long ago, seven blind men and their teacher went to “see” an elephant The teacher directed each of them to different parts of the elephant
Quickly shift from “My Right” to the “Common Right”.
www.apshubham.com
See how people decide to face life? (AS)
• LNT\Arunima Sinha - First Indian amputee to climb Mt. Everest_(360p).mp4
Control Your Ego & Emotions to Succeed…
•LNT\Chak De old 1.avi
To Succeed: Practice Self Discipline… To achieve Goals withstand pressure/Stress. Manage response irrespective of stimulus. To handle Stress: Practice Self Discipline (APA) To Utilize time in first shot, Manage it. Prioritize “What to do”& Decide “What not to do” Be more Productive by remaining Goal directed. Couple Hard Work with SMART Work.
• C:\Users\Admin-1\Desktop\LNT\Gr8 Motivational Clip - Even Eagles needs a Push..mp4
To Succeed: Create time from Q3‌
Urgent and important.
Important but not urgent
Urgent but not important.
Neither Urgent Nor Important.
Quadrant Illustrations‌ Urgent
Imp.
Not Imp.
Not Urgent
Interpersonal Effectiveness… • LNT\3 Idiots -impact of low EI.avi
To Succeed: Be Inter Personally Effecitve Perceive & Respond Accurately to the internal states of people, understand their causes & predict the subsequent results. Different way of seeing things
Listen & see the merits of different viewpoints. Genuinely Support team members to succeed. For Young and Aspiring Managers……………
Show care and concern for others. Engage in effective, concise two–way personal communication. Listen & allow for silence to help others generate differing views.
Make out… & make others feel…
To succeed: Seek Insight into Emotions Emotions are whole body experiences combining feelings, thoughts and bodily sensation (physiological sensations) They are reaction to an object and thus are object specific. Facts are pieces of information that can be discovered. Emotions: Is a Feeling such as Anger happiness which can be caused by the situation you are in or the people you are with.
Analyze the event and explain… JM
• LNT\Jab we Met.wmv
Analyze the event and explain… • LNT\Luis Suarez All Bites ~ Luis Suarez Bites Compilation.mp4
See where from our emotions get Emanated.
Emotional Intelligence - At a glance… What is Emotional Intelligence?
It is the ability to • UNDERSTAND: The needs & feelings of Self & other people. • MANAGE: one’s own feelings in positive & constructive way. • RESPOND: To others in right ways. • (Managing response irrespective of stimulus)
Basic Components of Emotional Intelligence
Self Awareness
Social Awareness
Self Management
Relationship Mgt.
To Succeed: Communicate Well… Has to be Logical, to seek compliance.
With Boss: Make up deficiencies of Boss. With Spouse: Sharing of mutual concern.
Enhance size of Arena: by self discloser. by increased feedback. What I know about myself
What I don’t know about myself
What others know about me
Arena
Blind Spot
What others don’t know about me
Facade
Unknown
Watch: Is it Communication? • LNT\Jab we met (2).wmv
To Succeed: Be Receiver Driven... Communicate to make People: Understand, Accept & Act. Avoid Gossip. (A=>B=>C)
Avoid being a Bore. (A=>B=>A)
Conversationalist. (A=>B=>B)
To Succeed Connect Emotionally: “Bande Accche Hain” • LNT\ICICI Prudential TVC Bande Ache Hai.mp4
Assess Effectiveness of Communication… • LNT\Trishul Self Confidance.AVI
To Speak Impressively
While Speaking
Be Confident & Enthusiastic. Understand People. Make Eye Contact. Be Interested in them. Put your Ideas on paper.
We are seen by others as‌
Ideal Window
Interviewer
Bull-in-China-Shop
Turtle
To Succeed: Display Functional Competence… • C:\Users\Admin-1\Desktop\LNT\Chini Kum.AVI
Goals & Execution • C:\Users\Admin-1\Desktop\LNT\Goals - 4 Disciplines of Execution_(360p).mp4
To Achieve Goals: Be useful in Teams: ( I + I / MI )
Communication Common Goal Work groups are made of people having
Good IPR
KSA
Being in a “Group” remain prepared to:
Watch Execution being conceived… • LNT\Leadership.avi
To succeed: Build Emotional Connect… • LNT\Chak De India part 2.avi
To Succeed: Don’t be Counter Productive… Managers have to Achieve the Functional Goals. We Must Understand the policies of Top Mgt. & Follow them.
But at times We: Strive to achieve our Goals in isolation & become Counter-Productive. This creates Functional-Myopia & at times we also start Acting Cross-Purposes. Learn to Handle Conflict: Goal Directed Behavior of the parties, Dependence & Variance between Expected & Actual behavior.
Competing
Collaborating
Compromising Unassertive
ASSERTIVENESS
Assertive
For Effective Relationship: Collaborate‌
Avoiding
Accommodating Good old lessons in teamwork from an age-old fable
Uncooperative
Cooperative COOPERATIVENESS
The Tortoise And The Hare
For Effective Relationship: follow six steps‌
To conclude refresh Key Learning
To conclude… Understand Yourself well. (Remember “I”= KSA+ Goal) Goal Achievement demands Effective Communication. Seriously try to make people: Understand, Accept & Act. Major communication is Verbal => Speaking & Listening Be useful to others. Remain Receiver driven. Practice ABB over ABC or ABA. Remain open for feedback or rejection.
It’s Time to say…
Insight into Emotions Sr. Primary Secondary emotions no Emotions
Tertiary Emotions
1
Love
Affection, Lust, Longing
2
Joy
Cheerfulness, Zest, Contentment, Amusement, Bliss, Happiness, enjoyment, Pride Optimism, Enthrallment, satisfaction, elation, ecstasy, euphoria, relief
3
Surprise
Surprise
Amazement, astonishment.
4
Anger
Irritation, Anger cum Frustration Rage, Disgust, Envy, Torment
Irritation, Aggravation, agitation, annoyance, frustration, jealously, hate, dislike, hostility.
5
Sadness
Suffering, Sadness, Agony, hurt, depression, hopelessness, grief, Disappointment, Shame, Neglect, sorrow, melancholy, displeasure, guilt, regret. Sympathy
6
Fear
Horror, Nervousness
Adoration, affection, fondness, liking, attraction, caring, tenderness, compassion, sentimentality,
Freight, terror, panic, anxiety, nervousness, worry, distress,
Emotional Intelligence: An overview… “An array of non cognitive capabilities, competencies and skills that influence one’s ability to succeed in coping with environment demand and pressures.” Is about knowing what feels good, What feels bad and how to go from Bad to Good. Emotional intelligence is the ability to: Perceive and control and evaluate emotions. Identify,, Understand, Manage & Use emotions in (+) & constructive way Recognize own as well as others emotional states. Emotional intelligence is also about engaging with others in ways that draw people to you.