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Year 10 Vol. 1, Issue 144
Cover Subject:
LOOKING OUTWARD: NEW HORIZON FOR THOSE IN NEED
Directory Jose-Manuel GARCIA, CDS jmgarcia@ividmc.travel Visionary, Founder, & Master Coach Jose-Manuel (Manolo) GARCIA, CIS, CMS manolo@ividmc.travel Second Generation, Innovator & President
Friends of the Maya Pages 4-7 Amigos of the Planet Pages 8, 9
• •
Trinidad SANCHEZ tsanchez@ividmc.travel General Comptroller
Quick Hits: Pages 10, 11
Francisco BAEZA, DMCP fbaeza@ividmc.travel Corporate Marketing & Product Development Director
• • •
Employees of the Month The Customer’s Always Right Advertise with CommuniQuest
Julia ORTIZ jortiz@ividmc.travel Quality Director Alejandro PECH apech@ividmc.travel Electronic Publishing
Pages 12, 13
Let’s Share:
Omar GALLEGOS ivicorp@ividmc.travel Content & Editing
Sharing Makes You Happy
Fernando ROSAS corp.image@ividmc.travel Design
Dr. Travel’s
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A Crash Course on Airline Safety Page 15
Jorge OROZCO, DMCP jorozco@myday.travel Managing Director - MyDay Travel
© Copyright 2017. All Rights Reserved.
Destination Offices Mexico
Caribbean
Central America
South America
IVI DMC² Los Cabos Yazmin ELOSEGUI Destination Managing Director yelosegui@ividmc.travel
IVI DMC² Cuba Alejandro DEBASA, CMS Regional Managing Director adebasa@ividmc.travel
IVI DMC² Costa Rica Sonia VARGAS Destination Manager svargas@ividmc.travel
IVI DMC² South America Jorge OROZCO, DMCP Regional Managing Director jorozco@ividmc.travel
IVI DMC² Mexico City, Central Mexico, IVI DMC² Dominican Republic Puerto Vallarta, & Riviera Nayarit Ramon RIJO, CIS Jaime NELO, CMS, DMCP Regional Managing Director Destination Managing Director rrijo@ividmc.travel jnelo@ividmc.travel IVI DMC² Cancun & Riviera Maya Raquel MIJARES, CIS Marketing Director rmijares@ividmc.travel
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IVI DMC² Panama Ligia VARGAS, CIS Regional Managing Director lvargas@ividmc.travel
Our Objective
Our Vision
Always aim for 100% overall customer satisfaction.
Associates: Keep the ideal place to work, where our multicultural staff give their best, every day Customers: Offer an innovative high-quality service that exceeds expectations Partners: Consolidate our network of honest and successful partners Utilities: Maximize the return of investment to shareholders
Our Mission
Planet: Inspire responsible resource management by means of our work
Serve customers through our international certifications ISO 9001 and ADMC; ensuring 100% customer satisfaction of incentives, conventions, and special events; providing memorable experiences in each of the destinations in which we operate; maximizing return of investment to shareholders.
Follow us on...
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Friends of the Maya Foundation is a non-profit, civil organization that promotes the sustainable development of the Mayan communities in our area in an orderly and efficient manner. We acknowledge these communities for their timeless and valuable contribution to make this tourist destination a unique, authentic place. Community-based approach tackles three main areas: Health care, environmental care, and education. Through fundraising campaigns, community experiences, and social responsibility, a wide range of projects are carried out in conjunction with non-governmental organizations (NGO’s), and institutions that manifest interest in the welfare of others.
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Vision: To be a liaison between the tourist community with the Mayan World community. Mission: To actively contribute to a sustainable development in the Mayan World communities. Philosophy: "My Foundation, Your Foundation". Values: honesty.
Respect,
loyalty,
FRIENDS OF THE MAYAS’ DUTIES 1.
Promote a community development program that
includes
education,
health
and
environmental protection. 2.
Create a database of community, educational and environmental projects that can be implemented
with
donations,
besides
promoting them both locally and overseas in order to attract donors. 3.
Manage the resources of selected projects, monitor progress, and report progress to benefactors.
4.
Disseminate in the media the achievements of each project with the participation of the benefactors.
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Community Development Program The Community Development Program offers a wide range of projects that can be supported in whole or in part. Each project is developed with the advice of the Technical Council and has its own project coordinator, who is responsible for executing the project and obtaining the desired results. All the people involved have the experience and knowledge to develop projects successfully. The results achieved will be communicated weekly, monthly or at the frequency that the benefactor decides. Tangible evidence of the results will be available to the general public and potential benefactors to encourage participation in the projects being financed.
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Axis of the Community Development Program: Conservation of the Environment, Education, Social Participation, Health, and Sanitation.
Community Development Program Objectives 1. Education and community development workshops in literacy, accounting, English, quality control, and customer service. 2. Environmental protection and conservation through environmental education, sustainable management of resources and waste, and conservation of ecosystems. 3. Health care and sanitation by sensitizing on health risks due to sedentarism, poor diet or environmental mismanagement.
Community Development Projects 1. Workshops on community environmental education, schooling, sustainability and environmental awareness for tourism collaborators. 2. Sustainability by means of community orchards, nutrition counseling, management of organic waste, and health care. 3. Environmental impact mitigation workshop, solid waste management, reforestation campaigns, reuse of recycled materials, implementation of eco-technologies. 4. Training in sustainable development empowerment and social entrepreneurship, consultancy in development of business plan for productive projects, commercialization and management of productivity projects. 5. Corporate social responsibility activities (CSR). 6. Financial support for the Mayan communities. 7. Sustainable production projects.
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In the majority of Latin America’s countries, unequal opportunities have increased ever since the 80’s, even in countries that used to be considered as thriving. Amigos of the Planet Foundation A.C. has a deep knowledge of these problems, and along with NGO’s and community leaders, helps to connect donors and communities in need. From a one-time tax-deductible donation to ongoing grants, Amigos of the Planet offers a variety of international grant tools and advice to help you reach your philanthropic goals. Who We Are. Amigos of the Planet Foundation is a non-profit civil association, legally constituted in 2016 by P.A. Public Deed 2932, notary No. 29 of the City of Cancun, state of Quintana Roo. Therefore, we have the ability to receive tax-free donations.
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Our Mission: To inspire philanthropy and the culture of donations within corporations in the United States and the rest of the world for the benefit of communities in Mexico and Latin America. Our Vision: To be a role model as a nongovernmental institution that sets new trends in international philanthropy by efficiently addressing both regional and global challenges through community awareness.
OUR MAIN GOALS 1. Quality Education: to ensure an inclusive, equitable, and quality education and promote opportunities for learning for all, especially women and children. 2. To promote healthy life styles and well-being for all ages. To reduce some of the most common causes of mortality among women and infants by means of doctor visits. Provide access to clean water, promote sports, ensure adequate nutrition, particularly of those in extreme poverty. 3. Combat climate change and its effects by helping change attitudes to a sensitive awareness and incentivize the use of renewable energy and resort to low emission sources and depend less on carbon.
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EMPLOYEES OF THE MONTH We would like to acknowledge two of our partners for their outstanding performance, reason why they were nominated for this award. March: Eduardo FLORES - What do his peers have to say about him?
✓ “He has shown dedication to his work and excellent attitude to the personnel in general.”
✓ ”He does it with teamwork helping other areas where needed” ✓ ”He is an associate with great work performance and good attitude” April: Martin UCAN - How do other express about Martin?
✓ ”He is a person with a good attitude and is very knowledgeable” ✓ ”He always has a kind response and is quick in everything he is asked to do” ✓ ”He always does everything possible and more to solve all our doubts and necessities with an excellent attitude and smile. He is very good at supporting the team and that says a lot about him; a good boss indeed!”
✓ ”Martin is very responsible and always solves problems promptly” ✓ ”A proactive and dedicated person, a very good associate”
The Customer is Always Right Raquel exceeded my expectations. She always goes above and beyond. Mrs. Nathalye Orozco Latin America Coordinator Dreamstrips Department
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Advertise with CommuniQuest Incentive Travel Digest Advertising
and
promotional
opportunities
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now
available in CommuniQuest Incentive Travel Digest. Sponsorship placement opportunities are limited and are reserved on a “first come, first served” basis. We invite you to advertise in our vastly distributed Incentive Travel Digest which is already available to over 10,000 avid readers.
These
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IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 287-1700 Email: ivicorp@ividmc.travel Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 40 destinations throughout: • • • • • •
Mexico Cuba Dominican Republic Costa Rica Panama South America
For further information on the fine hotels, deals, activities, and group packages mentioned in this travel digest, please contact: Francisco BAEZA fbaeza@ividmc.travel
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Sharing MakesYou a Better Person
Sharing a meal with others actually makes you a better person, suggests a new study in the journal Appetite. And according to Time magazine, “In primitive times, food was delivered in bulk in the form of a whole animal—bison for four, anyone? — so it had to be shared by more than just a single family, the study notes. Since the very early days, food has been closely linked with cooperation. Learning how to distribute those portions fairly helped promote mortality and equality.” Of course, we can share food and much more. Our CSR activities include sharing of food with those in need, remodeling of schools and other facilities
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remodeling, football matches, clothes and toys drive, and many more. It is very rewarding to give back since it gives us a sense of happiness and fulfillment. Creating a Difference for a Sustainable Tomorrow In line with our effort and promise to achieve our lofty goals, we strongly believe in creating value for all our stakeholders, while translating it into the betterment of communities, environment and the society at large through sustainable initiatives.
Travel Tip: A Crash Course in Airline Safety If you have fear of flying, you are not alone. A Gallop poll found that forty-four percent of Americans dread getting on a plane. This fear is so great, one psychologist estimates three-four percent of the population equates flying with going to the electric chair. Aviophobia (the fear of flying) is, according to USA Today, the second biggest phobia following public speaking. Airborne anxiety plays no favorites. It can attack anyone, including the rich and famous.
(Taken from page 177)
What makes a natural fear of flying go away? My first realization was if I wanted to continue in the professional speaking business, I would have to fly. Did you know flying is nineteen to thirty times safer than driving and ten times safer than train travel? In fact, you are more likely to die of a bee sting or to be hit by a baseball at a major-league game than to die in an airplane crash!
James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: jfeldman@itcheque.com
THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive
Travel Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be.
Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach 15
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