CommuniQuest Incentive Travel Digest - Year 11 Vol. 1, 232

DIRECTORY

Visionary, Founder and Seller of Dreams

Jose Manuel GARCIA, CDS jmgarcia@ividmc.travel

CEO Leticia GARCIA lgarcia@ividmc.travel

President Raquel MIJARES, CIS, DMCP, CITP rmijares@ividmc.travel

Vice President of Marketing

Mariana LEON, CMS, CITP mleon@@ividmc.travel

Corporate Quality

Director

Julia ORTIZ, CES, CMS jortiz@ividmc.travel

President dQuest DMO Lucy MARTÍNEZ lmartinez@dquest.travel

General Manager dQuest DMO Francisco BAZAN corp.marketing@ividmc.travel

Content & Editing

Omar DELGADILLO corp.news@ividmc.travel

us

A letter from our founder

Dear reader,

From Cancun to the laid-back charm of Playa del Carmen and the eco-chic allure of Tulum, this region boasts an array of venues suitable for gatherings of all sizes. State-of-the-art convention centers, luxurious resorts, and boutique hotels provide versatile spaces equipped with the latest technology and amenities, ensuring successful meetings and events. After productive sessions, attendees can unwind with exciting excursions, such as snorkeling in the crystal-clear waters of the Caribbean Sea or exploring ancient Mayan ruins. Our accomplishments and enthusiastic attitude are what uphold our motto, in your business, "WE MAKE YOU LOOK GREAT WITH OUR IVI THE DMC TOUCH!"

ABOUT IVI THE DMC

Sincerely,

José-Manuel GARCÍA, CDS Visionary, Founder and Seller of Dreams

IVI THE DMC Enterprises specializes in planning, logistics, and destination management services for incentives + corporate meetings + global congresses + ad-hoc events.

What we do…

We are experts in the design and execution of personalized programs for incentives, meetings, and ad-hoc events. This includes professional services for meet & greet, registration, hospitality desk, transportation, gift items, recreational activities, custom-designed group tours, teambuilding, pre and post tours, special events, innovative theme parties, decoration, A/V equipment, entertainment, photography, dinner programs, site inspections, VIP assistance, and more. From casual to elegant and from fun to artistic, we customize your program to suit your needs.

Fast Facts

• Creation: November 1, 1986

• Corporate Office: Cancun, Mexico

• Offices in Mexico: Los Cabos, Bahia de Banderas, and Mexican Caribbean

• Offices in The Caribbean: the Dominican Republic

• Specialization: Incentives, Meetings, and Ad-Hoc Events

• Clients: Incentive houses, specialized travel agencies, site selection companies, insurance, financial, and more!

• 1st DMC in Mexico: Implementing new service standards, such as our own quality system and latest technology across the enterprise

• Testimonials: Over 8,901 to date and several service awards granted by incentive houses

• Partnerships: As a leader in our field, we are also proud members of SITE, MPI, FICP, and DMC Coalition

• Rates: Guaranteed inclusive prices for 5 years offering the best cost-benefit

Destination offices in Mexico & the Caribbean

ratio

IVI THE DMC Los Cabos Marla GUADIAN, CMS, CIS Destination Vice President mguadian@ividmc.travel

IVI THE DMC Bahia de Banderas Jaime NELO, DMCP, CIS, CMS, CES, CCM Destination Vice President jnelo@ividmc.travel

IVI THE DMC Mexican Caribbean Eugenia ESPARZA, CMS Planning & Events Manager cun.planning3@ividmc.travel

IVI THE DMC Dominican Republic Bidia BISSUMBHAR, CIS, CES, CMM Regional Vice President bidia@ividmc.travel

Flying along with the Blue-Bee Squad

Hello friends! Welcome to flying along with the BLUEBEE squad. The section of the CommuniQuest where you’ll be able to learn everything that we’ve been doing in IVI Corporation.

Let’s start! 2024 has begun, and as we do constantly, we once again reinvented our brand. So instead of being “IVI THE DMC”, one of our most significant updates is that now we are “IVI THE DMC”. We made this change since we don’t want to be known just as another DMC. We want our clients to know that we are THE DMC and their best option to help them with their meetings, incentives + AD-HOC events.

During this month, we had a lot of online meetings; some were internal, and others were with great industry allies.

Initially, we convened with the "Amigos of the Planet" foundation team. It's invaluable to maintain regular meetings, fostering collaboration and enabling us to devise fresh strategies aimed at enhancing our community's well-being across environmental, health, and educational fronts.

Charting new skies with IVI THE DMC

Another online meeting we had was with Martha Varela, who we invited to be part of our ambassador team at dQuest DMO. We hope that we can have a lot of business together and work on new amazing strategies to MAKE OUR CLIENTS LOOK GREAT! Thank you for your time during this meeting, Martha!

And finally, the last online meeting we had this month was with Kate Cardoso. We will work hand in hand to make it easy for clients to include impactful CSR projects.

And that was it for this edition of the CommuniQuest. Tune in next month to keep flying along with the BLUE-BEE squad!

Making you LOOK GREAT every step of the way

Business and convention tourism, also known as MICE tourism (Meetings, Incentives, Conventions, and Exhibitions), is expected to reach its pre-pandemic levels in Mexico between the second and third quarters of 2023, initiating a new cycle of growth.

The Mexican Council of the Meeting Industry (Comir) predicts that in 2023, MICE tourism will generate an economic impact of 25 billion dollars through the hosting of congresses, conventions, and events in destinations such as Mexico City, Guadalajara, Monterrey, Leon, Acapulco, Cancun, the Riviera Maya, among others.

Mexico is highly competitive on a global scale in the Meetings Industry due to its extensive infrastructure, excellent quality and bespoke services.

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Where Culture and Beauty Unite in Harmony

With its gorgeous turquoise seas, powdery white-sand beaches, and vibrant coral reefs, it’s no surprise that Cancun is one of Mexico’s most popular resort areas.

Hotels, restaurants, malls, and nightclubs line either side of Boulevard Kukulkan, known as the Hotel Zone, which runs down the middle of the 15-mile-long sandbar. This is where you’ll find many of the city's all-inclusive hotels catering to families on vacation, couples on their honeymoon, and everything in between.

As you venture closer to the city’s downtown, “El Centro”, you’ll see a more local side of life, peppered with markets and traditional restaurants, as well as quality business-class hotels and hostels.

A Deserted Island

Five decades ago, Cancun was a deserted island, and only a few knew of its existence. Located in a nearly forgotten region of the Caribbean, it consisted of a series of sand dunes in the shape of a number 7 -some parts of which were only 20 meters (66 ft) wide- separated from the mainland by two narrow canals that opened out on to a huge lagoon system.

The coast was comprised of marshes, mangroves, virgin jungle and unexplored beaches. Even its name was not clear: some maps called it “Kankun” (a single word written with the two “k’s”), which means “pot of snakes” or “nest of snakes” in Maya.

However, the first Infratur document (a government agency existing prior to the creation of Fonatur) is written as two words, “Kan Kun” and occasionally, “Can Cun” (in its Spanish form). The current name of “Cancun” is a natural phonetic development that facilitates pronunciation… or maybe it developed by mere chance.

The Cancun Project was officially approved in 1969 but didn’t begin until January 1970, when the first Infratur technicians arrived. The initial objectives of the project were to open up a road from Puerto Juarez to the island, design a Master Development Plan, and build a provisional airstrip (located in the area designated for city development at the site of present-day Kabah Avenue). The primary Master Plan called for three items.

The Master Plan

1) Build a tourism zone without permanent residential areas, like a tourism corridor (given the characteristics of the land itself), with hotel installations, shopping centers, golf courses, and marinas.

2) Build a residential zone for permanent residents. In other words, an a city, in the northern part of the territorial reserve, with residential and commercial areas, roads, public buildings, schools, hospitals and markets.

3) Build an international airport on one side of the Cancun-Tulum highway (under construction at the time) on the mainland south of the island.

Everything went so smoothly! Wonderful staff. Abso “

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The Genesis of a Tropical Paradise

Hotel Zone development was, in turn, divided into three phases. The first comprised the area from BahÌa de Mujeres to Punta Cancun and the coast up to the inner limit of Bojorquez Lagoon; the second phase ran from Bojorquez Lagoon to Punta Nizuc, and the third from Punta Nizuc south, to the limits of the territorial reserve.

The first hotels opened in 1974 (Playa Blanca, Bojorquez and Cancun Caribe); the international airport was inaugurated with 2,600 meters of runway and operating capacity for wide-cabin airplanes.

Infratur and Foqatur government agencies were merged to form the National Foundation for the Promotion of Tourism (Fonatur).

The same year, Quintana Roo was granted statehood, and the Cancun project (under the Isla Mujeres district government) became part of the Benito Juarez district.

Riviera maya

The tourist infrastructure of the Riviera Maya began with the construction of the first hotels and services in the early 1990s.

Most important points in the Riviera Maya:

Puerto Morelos

Playa del Carmen

Xcaret

Xel-Há

Puerto Aventuras

Akumal

Coba

Tulum

Felipe Carrillo Puerto

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Since then, it has continued to grow very dynamically in line with the demand and international recognition it has obtained, thanks to its beautiful beaches and also to the excellent quality of services.

The Riviera Maya extends from 36 kilometers south of Cancun and ends in the town known as Punta Allen in the south of Quintana Roo.

The Riviera Maya is a Mexican tourist destination that began in the early 1990s after remaining for centuries as one of the best-kept secrets for Mexican and foreign travelers.

Although it was already an area known for its extraordinary beauty and beaches, the Riviera Maya emerged due to the tourist movement in the region known as the CancUn – Tulum corridor, which in the 1980s began to have greater relevance among visitors.

It is a coastal strip that is located in the state of Quintana Roo, Mexico and offers beautiful white sand beaches, archaeological zones, reefs, parks, lagoons, rivers, cenotes, underground caverns, a great variety and richness in flora and fauna. cabins, luxury hotels and picturesque towns that still preserve vestiges and traditions of the ancient Mayans, such as in Felipe Carrillo Puerto.

Contemporary Wonders of the Mexican Caribbean

The Mexican Caribbean comprises the enchanting destinations of Holbox, Isla Mujeres, Costa Mujeres, Cancun, the Riviera Maya (including Puerto Morelos, Playa del Carmen, and Tulum), Cozumel Island, Maya Ka'an, as well as the Grand Costa Maya (Mahahual, Bacalar, and Chetumal). This region, situated in the state of Quintana Roo, offers a unique and diverse array of tourist attractions.

Discover a world-class destination known for its azure seas, white sandy beaches, lush tropical jungles, archaeological sites, cenotes, underground rivers, islands, lagoons, vibrant Mayan culture, and rich history. With world-renowned infrastructure, boasting a wide range of accommodation options, traditional and international cuisine, connectivity, multiculturalism, and natural resources, the Mexican Caribbean competes on a global scale.

The Mexican Caribbean is Mexico's paradise, where there is always something new to uncover. Each destination possesses its own unique charm, with spectacular locations that offer a wide range of activities and opportunities to immerse oneself in the best of Mexico and the Caribbean.

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Cancun International Airport

The Cancun International Airport (IATA Code: CUNICAO Code: MMUN - DGAC Code: CUN) is situated 16 kilometers from the city of Cancun, on the Caribbean coast of the state of Quintana Roo.

It ranks as Mexico's second busiest airport, trailing only the Mexico City International Airport in terms of overall passenger traffic. However, it holds the distinction of being the most significant airport in Mexico and Latin America for international passengers. Notably, it boasts one of the most extensive route networks and airline operations in all of Latin America.

The airport underwent a comprehensive renovation and expansion to become the country's second-busiest airport and the primary gateway for international travelers. It features two operational runways strategically spaced over 1,500 meters apart, allowing for simultaneous use. Additionally, it houses three commercial terminals. Terminal 1 ceased operations in March 2018 and is exclusively utilized for select charter flights.

Terminal 2 serves a mix of international and domestic carriers, while Terminal 3 handles the majority of international flights to and from North America and Europe. Recently, Terminal 4 was inaugurated, serving as the arrival and departure point for two domestic and eleven international airlines.

What our clients have to say

Wonderful - As a travel agent, I have never had this service, where they texted me all the time, and kept me up to date on my clients. Perfect!!!

“

Kristi Clabaugh | Agency Owner & Expert Travel Advisor

important things to know

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Money

The official currency in Cancun is the Mexican peso, although American dollars are also widely accepted. Major credit and debit cards are accepted at most hotels, shops, and restaurants in Mexico. Your purchases are charged in pesos. Your bank automatically converts the charge to the equivalent in dollars according to your bank’s prevailing exchange rate. Please bear in mind that some stores do not accept 100 dollar bills.

Time Zone

Southeastern Time (UTC-5), which remains fixed throughout the year.

Weather

Most of the year, we have a warm and humid climate. The average annual temperature is 26°C, the average maximum temperature is 33°C and occurs in the summer months (April and August), and the average minimum temperature is 17°C during January. The rainy season is from May to October.

Language

Spanish is the official language in Mexico. However, the large majority of tourist service providers speak English and in minority languages French, Portugues and Italian.

1. Crystal Clear Water

The crystal clear turquoise waters of the Caribbean Sea with its spectacular white sand beaches of coral origin. The Mexican Caribbean has a vast expanse of impressive beaches that have a unique charm with the white sand and turquoise blue of the sea. Many of them have been awarded the prestigious Blue Flag distinction, which is the recognition that highlights the quality of its waters and tourist services.

2. Colors and the Magic of Mexico

No matter where you stop, you will always see the representation of Magical Mexico with the flavor of its 32 federal states of a republic, always very colorful, all with their distinguishing musical sounds, authentic cuisine, indigenous folklore of all kinds, and also many stores to advance the “must-have” Christmas gifts.

3. Mayan Heritage

Among the many attractions that make the Mexican Caribbean a unique destination are its impressive archaeological sites, which allow us to travel back in time to learn about the history of the ancient Mayan culture. These areas represent an ancient people’s heritage and reminders of that which remains present today. Quintana Roo is home to 19 archaeological sites and Mayan vestiges.

TOP 10 REASONS TO TRAVEL TO THE MEXICAN CARIBBEAN

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In Cancun, you'll find 3 archaeological sites, including El Rey and San Miguelito, in the hotel zone. In Costa Mujeres, El Meco is a crucial Mayan site near the sea, linked to Cobá. Riviera Maya boasts Tulum, the most visited with "El Castillo," and Cobá, known for its Nohoch Mul pyramid. Other sites like Calica, Xcaret, Xel-Há, and Xaman-Há are in Playacar. Cozumel's main site is San Gervasio. Maya Ka'an includes Muyil, with its "El Castillo" pyramid. Grand Costa Maya hosts Chacchobén, Kohunlich, Oxtankah, Dzibanché, and Kinichná, with Oxtankah featuring Spanish chapel ruins from 1531.

4. The largest reef area in the Americas

The Mexican Caribbean also boasts part of the Mesoamerican Barrier Reef. Stretching nearly 1,000 kilometers along the Caribbean coasts of Mexico, Belize, Guatemala and Honduras, it is the most extensive reef system in the Americas, second only to the Great Barrier Reef.

This reef habitat is home to an abundance of marine life. In fact, various protected areas and parks are located within this reef system, including the National Reef Park of Puerto Morelos, the Cozumel National Reef Park, the Sian Ka'an Biosphere Reserve, and the Arrecifes de Xcalak National Park. Just off the coast from Cancun, the Riviera Maya, and the Grand Costa Maya, the reef and the surrounding beaches make it perfect for those interested in scuba diving and snorkeling.

Near Playa del Carmen, the Mexican Caribbean’s largest island, Cozumel, is not only a popular port for cruise ships, but it’s also a paradise for divers. Reef walls plunge to impressive depths ranging from 30 meters to 100 feet, with limestone tunnels and caves whose inhabitants include turtles, sharks, and parrot fish.

Nature and adventure lovers can dive into the depths of the sea in the Underwater Museum of Art (MUSA), which has four different galleries housing incredible life-size statues that bring coral reefs to life. Or, if you prefer adrenaline, drive your speedboat through the channels surrounded by the majestic mangroves of the Nichupté Lagoon. The tour ends at the sea, where you can observe the colorful coral reefs.

5. Eco-interactive water parks

Xel-Ha is one of the world's largest natural amusement parks, known for its natural beauty. Its name comes from Mayan and means 'The place where the water is born.' The park covers 86 hectares and is built around a natural inlet with cenotes, caves, jungle, mangrove areas, and lagoons. Visitors can enjoy activities like snorkeling, kayaking, hiking, exploring cenotes and caves, and observing wildlife.

Xcaret, also known as the 'Xcaret ecoarchaeological park,' is a Riviera Maya theme park that combines Mexican history, traditions, Mayan culture, and nature. It has over 50 attractions and is located by the Caribbean Sea. Activities include swimming, diving, beach relaxation, and shows dedicated to Mexican and Mayan culture.

Xplor is a Riviera Maya park for adventure and extreme sports enthusiasts. It is located in the jungle and offers activities like zip-lining, 4x4 and amphibious vehicle rides, underground river rafting, and cave exploration.

Río Secreto is a park where you can explore underground rivers and caves with unique geological formations. It offers activities like rappelling, biking, and a light and sound show in the Chamber of Peace.

Ventura Park in Cancún's hotel zone offers thrill-seeking activities like roller coasters, zip-lining, water slides, go-karting, virtual reality games, and swimming with dolphins.

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Garrafón Park is a natural reef park with activities like snorkeling, kayaking, zip-lining, and more. It is located on Isla Mujeres.

Maroma Beach is a beach destination with a wide range of outdoor activities like speedboats, sport fishing, jet skis, catamaran cruises, scuba diving, camel rides, and ATVs. It also has a beach club with loungers and restaurant service.

Chankanaab Park in Cozumel is a park connected to the sea through underwater caverns. Activities include swimming with dolphins, zip-lining, sea lion shows, Sea Trek, scuba diving, and snorkeling. There are also submerged statues in the sea and hammocks for relaxation.

6. Astonishing Underground Adventure

One of the most fantastic attractions of the Mexican Caribbean is, without a doubt, the cenotes. These fascinating natural pools of intense cobalt blue, turquoise blue, or emerald green color leave anyone who dares to explore them breathlessly.

The cenotes are exclusively found in the Yucatan Peninsula (in Mexico), Belize, and Guatemala, where the soil is porous and soft limestone, which allows rainwater to seep in and create an underground system of rivers called the Sac Actun System. The largest underground river system in the world, located along the Mexican Caribbean, connects all the cenotes.

The Dz'onot, the name by which the Mayans knew them, were sacred places because they believed they were the gateway to the underworld (Xibalbá), where their gods and the dead resided, in addition to being sites where various ceremonies and rituals were carried out.

There are four types of cenotes: open, semi-open, cave, and ancient. In Quintana Roo, most of these enigmatic bodies of water are found along the Riviera Maya—a region made up of Puerto Morelos, Playa del Carmen, and Tulum. However, you can also find some to the south, in Bacalar and around Chetumal.

Located in Puerto Morelos, the Ruta de los Cenotes is a site of unparalleled beauty that extends over 20 miles, housing more than 60 of these natural wells. In addition to the cenotes, the region offers incredible nature and adventure parks.

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7. Golf

Experience the magnificent natural scenery of tropical forests and the Caribbean Sea with lagoons, natural wells, and mangrove swamps, all featuring characteristic turquoise blue water. These captivating courses, designed by renowned architects including Jack Nicklaus, Greg Norman, Robert Trent Jones Jr., P.B. Dye, Tom Fazio, Tom Weiskopf, and Robert von Hagge, have earned the attention and respect of players of all levels and abilities.

Here are some of the most popular golf courses in the region:

The Nicklaus Design Course at Vidanta Riviera Maya: This 18hole Par 54 course, designed by Jack Nicklaus, showcases lakes surrounded by natural rocks and an intense emerald green color.

Iberostar Playa Paraíso Golf Club : Designed by P.B. Dye, this 18-hole Par 72 course is located in the middle of the jungle and features spectacular vertical elevation changes, making it one of the best courses worldwide.

Fairway to Greatness

The Mayakoba Cameleon: Designed by Greg Norman, this 18-hole Par 72 course extends from the jungle to the mangroves, providing incredible views of the Caribbean Sea. It was the first field selected by the PGA in Mexico.

Gran Coyote Golf Club: This 18-hole Par 71 course, designed by Nick Price, is an avant-garde golf course that preserves the ecological environment. It features a Paspalum lawn and a network of lakes.

Hard Rock Golf Club Riviera Maya: Designed by Robert Von Hagge, this 18-hole Par 72 course is surrounded by lakes, cenotes, archaeological remains, and lush vegetation. It is considered one of the most challenging courses in the region.

PGA Riviera Maya Golf Club at Bahia Principe: This extraordinary course, covering 90 hectares in the middle of the rainforest, features an 18-hole Par 72 course and a 9-hole Par 27 course, both designed by Robert Trent Jones II.

Playa Mujeres Golf Club: Designed by Greg Norman, this 18-hole Par 72, 7,218-yard course is located in a great resort and is known for its daily trade winds that demand pinpoint accuracy, posing challenges even for experienced players.

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8. Gastronomic Experiences

Fusion of the flavors of the Mayan culture and the best of international cuisine. The gastronomic experiences are a delight to the palate that complement and make your trip to this paradisiacal place memorable. From north to south, the Mexican Caribbean is the perfect place for travelers in search of incredible and innovative culinary proposals. This beautiful region has excellent restaurants for all types of tastes and budgets. Immerse yourself in a world full of flavors, colors, and smells that show the diversity and gastronomic tradition not only of the region but also of Mexico and, of course, the latest international influences.

9. Infrastructure

The modern hospitality and convention facilities offered by the destination make us an ideal place for incentives, groups, conventions and Ad-Hoc events. More than 125,481 rooms in the state of Quintana Roo in its 6 different areas (Costa Mujeres, Cancún, Puerto Morelos, Playa del Carmen, Tulum, and Akumal). Cancun has become a trendy destination among the Meeting & Events segment due to its modern facilities, high-quality food and beverages, and 5-star services, in addition to its tourist attractions, luxurious hotels, exuberant nature, and nightly entertainment.

With more than 42,800 rooms in more than 50 hotels and resorts that offer modern facilities and facilities for meetings with more than 84,000 m2 (900,000 sq. Ft.) of space for groups, conventions, assemblies, corporate events, and exhibitions. Among the most important are the Cancun Center and The Moon Palace Arena.

The Riviera Maya has the most sophisticated services for the Meetings Tourism industry, as well as excellent attractions for incentives and integration activities, making it the ideal destination for organizing large national and international events.

• The Cancun International Airport is located approximately 30 minutes away.

• It has 20,000 rooms distributed in 50 hotels and resorts with modern facilities and facilities for events and meetings. It offers 31,230 m2 (327,746 sq. ft.) of space for groups, conventions, assemblies, corporate events, and exhibitions.

• There are hotels with a vast offer to meetings & events, such as: Hard Rock Riviera Maya, Barceló Maya, Grand Velas Riviera Maya, Hilton Cancún All Inclusive, Hilton, and Conrad Tulum, just to name a few.

10. Worldwide Connectivity

• Two International airports (Cancun & Cozumel) and a vision to meet the growing demand posed with its new Tulum Airport (Dec 23).

• The Tren Maya route is made up of seven sections (approximately 1,460 km). The project consists of the implementation of a new rail transportation service that interconnects the main cities and tourist areas of the Yucatan Peninsula.

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DESTINATION UPDATES

(What's new in the destination)

The most important hotel chains in the world will continue to bet on the Mexican Caribbean. By 2023, they plan to open properties primarily focused on the “allinclusive” business, both for adults and families.

Secrets Tulum Resort & Beach Club

This boho-elegant design is reflected in our earthy décor, extravagant cenoteinspired architecture, dedicated meditation areas and secluded pools surrounded by lush vegetation. The exquisite beach club on the coastline embodies Tulum’s vibrant spirit while showcasing its pristine beaches and crystal-clear waters. Experience the magic and authenticity of Secrets Tulum Resort & Beach Club. With an exclusive beach club nearby, 300 unique suites, and 1 luxury villa, the resort affords both jungle and beach accommodations and will open on October 2023.

The Riviera Maya EDITION at Kanai (by Marriott)

Located on a pristine beachfront site in the blissful stretch of the Caribbean coastline, The Riviera Maya EDITION at Kanai features 182 guestrooms and suites situated within the luxurious Kanai development and is home to five food and beverage outlets, including a signature restaurant, pool bar, and beach club. In addition to multiple meeting spaces, the hotel also houses an extensive outdoor deck for large-scale events and parties. The Riviera Maya EDITION at Kanai is the first property in Mexico, a proud representative of the collection of individualized, customized, one-of-a-kind hotels conceived by Ian Schrager in collaboration with Marriott International. Open at the end of 2023

Hilton Cancun Mar Caribe

Hilton announced the signing of a management agreement for the 540room Hilton Cancun Mar Caribe All-Inclusive Resort. Located in the popular Hotel Zone, the Hilton Cancun Mar Caribe is just 10 miles from the Cancun International Airport, located along 600 feet of pristine beach between the Caribbean Sea and Nichupté Lagoon. Hilton Cancun Mar Caribe features worldclass culinary concepts and bars, family-friendly amenities, multiple pools and more. The property, formerly known as Royal Uno AllInclusive Resort & Spa, is owned by Tortuga Resorts and will be managed by Hilton. The recently renovated Hilton Cancun Mar Caribe resort has 459 ocean-view rooms and 81 suites. Open November 2023.

Grand Hyatt Cancun Beach Resort

This 500-room luxury hotel will feature 28 rooms with its own pool and 46 luxury suites, including a Presidential Suite. You can enjoy 11 gastronomic concepts that will feature world-class chefs. The complex will be located within Puerto Cancún, a planned residential community that includes a full-service marina, golf course, resorts, timeshares, condominiums, singlefamily homes, a state-of-the-art fitness and leisure center, a protected nature reserve and lifestyle shopping center offering an open-air shopping experience with over 220 tenants, including quality restaurants, art galleries and children's entertainment activities. The complex will be located 30 minutes from the Cancun airport. Open Spring 2024.

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Almare Isla Mujeres a Luxury Collection All-Inclusive Resort

A short car or ferry ride from Costa Mujeres, across the beautiful Caribbean Sea, will take you to Almare Isla Mujeres, a Luxury Collection All-Inclusive Resort. Almare Isla Mujeres is an adults-only, all-inclusive resort on Isla Mujeres. The brand’s promise of unique, authentic experiences will be kept at the 105-room property, which is expected to present a modern and sophisticated take on vernacular architecture layered with locally inspired interior design to showcase the destination and reiterate The Luxury Collection ethos. Guests can expect to savor decadent creations both reflective of the island paradise and distinctly elevated at any of four extraordinary dining venues before spending a day at one of two swimming pools or sipping a handcrafted cocktail at the newly minted Luxury Collection Resort’s vibrant beach club. Almare Isla Mujeres is expected to debut on the picturesque shores, with an expected opening in 2024.

Grand Island Cancun I

Premium hotel located in Cancun, Quintana Roo, within the hotel zone of the city, with a privileged location facing the Nichupte Lagoon and a few steps away from Playa Delfines. Grand Island I is expected to start operations during the third quarter of 2023 under AM Resorts’ management, with the brands "Dreams" for the "family" segment and "Vivid" for the "adults only" segment. Grand Island I will have 1,016 keys, in addition, together with Grand Island Cancun II, it will boast the largest convention center in the area, consisting of approximately 6,000 m2, which will include a number of amenities such as a crystal lagoon for water activities, a lagoon cinema, a water park, a villa-style shopping area, a world class spa, a sports center, a beach club with access through Playa Delfines, 20,000 m2 of outdoor pools, 2,500 m2 of pools in rooftop areas, 8 restaurants and bars, access to the golf course in partnership with the Iberostar hotel, a surf pool, tennis courts, and private marina. The first part of a two-stage development. Location: Cancun, Quintana Roo. Keys: 1,016 (616 Dreams, 400 Vivid). Operator - Brands: AMResorts - Dreams (Family) / Vivid (Adults only). Amenities: Convention center, retail village, aqua park, beach club, entertainment spaces and longest rooftop pool.

Marriott Cancun An All Inclusive Resort.

The resort will become the first Marriott branded all-inclusive resort in the world with core facilities make-over and an enhanced modern product offering new enriching experiences to guests. Marriott International will debut its firstever Marriott all-inclusive property at the site of the former Marriott Cancun Resort, which closed its doors last March to undergo an extensive renovation for its conversion. The award-winning hotel now renamed Marriott Cancun, An AllInclusive Resort, has been Marriott International’s legacy property in the Yucatan Peninsula for several decades gracing its sweeping shoreline with beachfront elevated accommodations, world-class amenities, and access to Cancun’s most treasured experiences.

The renewed resort will redefine what it means to be ‘all-inclusive’, not only in terms of services offered but also in terms of accommodating the lifestyles of visiting guests within the new vision but maintaining the same Marriott brand promise, looking to elevate the art of hospitality. Expanding upon the all-inclusive promise, Marriott Cancun, An All-Inclusive Resort, will launch all newly redesigned rooms, suites, lobby, meeting spaces, and public areas, including new innovative restaurant concepts, expansive pools, and even a lazy river and waterpark. Keeping with Marriott Hotels’ commitment to providing upscale and enriching experiences, the premium all-inclusive property will deliver future guests with elevated food and beverage choices, a state-of-the-art fitness center, authentic daily and nightly entertainment, and dedicated guest relations representatives offering the heartfelt service that distinguishes the brand and a strong variety of refined facilities under the all-inclusive umbrella. The resort that began to undergo renovations in March of 2023 is expected to welcome guests again in early 2024 as a premium all-inclusive resort.

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Tren Maya

The Mexican Caribbean stands with the most important project: the Mayan Train that will detonate the southeast of the country. The Mayan Train is a project that will strengthen the territorial planning of the region and enhance its tourism industry. It will generate economic benefits and increase connectivity in the Yucatan Peninsula, allowing cargo and passengers to be moved efficiently. It will reduce the times and costs of transporting goods, passengers and tourists within the peninsula. Approximately 1,525 km of railways will be built that will cross the states of Tabasco, Chiapas, Campeche, Yucatán and Quintana Roo, benefiting development in the region and the quality of life of the inhabitants. 16 Stations will connect communities to create development poles, which will generate trade, sustainable tourism and wellbeing

Tulum Airport

The Felipe Carrillo Puerto International Airport is a future Mexican airport located about 10 kilometers (6.2 mi) southwest of Tulum, Mexico. Construction began in 2022 and is scheduled to begin operation by December 2023. It is contemplated that once completed, it will have 13 positions to park aircraft that allow sufficient operations so that it can receive 4 million passengers per year, just under a sixth of the more than 25 million that the Cancún airport received in 2019 before the pandemic.

The development of this new air terminal in Quintana Roo will trigger the construction of a commercial and services corridor along 10.5 kilometers of Federal Highway 307 and will promote the construction of an airport city with urban reorganization.

Nichupté Vehicular Bridge

The Project consists of the construction of a vehicular bridge, with a total length of 8.80 km through the Nichupté Lagoon System; its objective is to provide a new road connection starting at the Monumento Antigua Control Tower roundabout, called Kabah road distributor, where they converge Bonampak, Kabah and Tulum Avenues which connect with Luis Donaldo Colosio Avenue; continuing through the Nichupté Lagoon System, completely clearing the protected natural area of Nichupté Mangroves and connecting at Km 13.0 of the Hotel Zone at Plaza Kukulkan.

It will help workers to get to and from their jobs and homes faster. It will improve roads, and it will be a family recreation route and a tourist reference due to its spectacular views. Its opening is scheduled for March 2024

What our clients have to say

Always a pleasure! We love working with you. “ “

Alee Habib | Director of Sales

Go Grand Outlet Shopping

On a surface of 90,000 square meters and an investment of 3 billion Mexican pesos, the first phase of Grand Outlet Riviera Maya opened on Thursday, August 31st. It is considered the largest commercial and entertainment complex in Latin America. Located just 10 minutes from the Cancún International Airport, along the CancúnRiviera Maya highway, this mega shopping and entertainment center is opening its doors with 185 commercial partners.

This space embodies the vibrant essence of Cancún while bringing a worldrenowned collection of brands to the area. Brands such as Dolce & Gabbana, Zegna, Armani, Carolina Herrera, and Purificación García join recognized names like Bath & Body Works, Lacoste, Diesel, Levis, Crocs, Calvin Klein, Psycho Bunny, and many others in the commercial offering.

The first phase of the plaza adds to Cancún and the Riviera Maya's shopping destination with its extensive offerings. It also includes attractions such as mini golf, go-karts, an ice rink, batting cages, laser tag, climbing walls, drag racing, and a casino. The new commercial complex presents itself as the largest luxury outlet in Latin America. It is not just a shopping plaza but also an entertainment center with attractions for the entire family.

The second stage is considered to include a hot air balloon, an artificial lake, and even a beach club to consolidate the concept called Malltertainment. It is estimated that the plaza will generate up to 5 thousand jobs once it is fully completed.

Magical Trio

The Mexicn Caribbean currently has 3 Magical Towns: Bacalar, Isla Mujeres and Tulum

Isla Mujeres

This is one of the most magical towns in Quintana Roo, with the bluest beaches and lagoons in the country, a green landscape, and colorful streets with Caribbean buildings that will leave you breathless.El parque marino es el mejor lugar para esnorquear, ya que es hogar de tortugas marinas y delfines.Stroll along Playa Norte, Punta Sur or enjoy a walk along the boardwalk. To the south of this destination is the largest underwater sculpture park in the world, which houses contemporary Mexican and international statues.

Tulum

This magical town is famous because the only Mayan city built on the seashore is located here. This place is perfect to learn more about the roots of Mexico while you are dazzled by the turquoise of its beaches, its lagoons, and the green of its jungles. In this town is the Sian Ka'an Biosphere Reserve, which is a World Heritage Site; visit the Muyil Lagoon, where you can find an observation tower to appreciate the different shades of aquamarine greens and blues immersed in the jungle; the archaeological zone of Cobá, and course, its main beaches: Akumal and Xcacel.

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Bacalar

The earthly paradise, since it protects some of the most beautiful natural treasures, one of them is the magical Lagoon of Seven Colors. Bacalar will leave you speechless when you see the crystal clear waters of its lagoons, cenotes and beaches. To learn more about the history of the Mayans and the colonial era, visit the Fort San Felipe Museum. Be surprised by the stromatolites; Bacalar is home to the world's largest freshwater microbialite reef: rock-like structures formed by thousands of microbes that filter carbonate minerals.

FAUNA

The Caribbean coastlines boast a remarkable wealth of marine life and terrestrial biodiversity. Just off the shores of Cozumel Island lie enchanting coral reefs, home to an astounding array of over 500 fish species, along with lobsters, snails, sea turtles, sponges, urchins, algae, and starfish.

The Quintana Roo region in Mexico offers a haven for a diverse range of mammals, birds, and reptiles. Among the fascinating creatures found here are:

Mammals: Possums, weasels, bats, spider monkeys, armadillos, anteaters, tapirs, raccoons, squirrels, rabbits, jaguars, ocelots, cougars, foxes, skunks, otters, and peccaries.

Birds: Vibrant macaws, graceful blue and white herons, elegant spoonbills, ibises, majestic flamingos, soaring vultures, ospreys, striking black pheasants, pigeons, owls, barn owls, elusive gray nightjars, gulls, pelicans, frigatebirds, cuckoos, kingfishers, and toucans, not forgetting the charming nuthatch.

Reptiles: The region is also home to various reptilian wonders, including turtles, crocodiles, iguanas, and boas. Explore the natural wonders of Quintana Roo and its breathtaking coasts, where the beauty of both marine and terrestrial life beckons with open arms.

Quintana Roo is predominantly composed of lush jungle, encompassing approximately 90% of its territory. Additionally, you can find various aquatic vegetation, mangroves, marshes, and palm groves within the state. Agriculture is also a part of the local flora, although it fortunately occupies only 5% of the region. Here are some of the notable plant species from Quintana Roo: Chit Palm (Thrinax radiata):

This palm tree is symbolic of the Yucatán Peninsula and thrives in coastal dunes and mid-level jungles. Its fan-shaped leaves have been traditionally used for crafting brooms, palapa roofs, and even lobster traps. Today, its usage is carefully regulated.

Red Mangrove (Rhizophora mangle): Mangroves are critically important ecosystems adapted to the brackish conditions between rivers and the sea. They serve as habitats for numerous species and act as natural barriers, mitigating tides, erosion, and even tempering the impact of hurricanes. Among all mangrove species, the red mangrove is the most salt-tolerant.

Mahogany (Swietenia macrophylla King): This tropical tree yields exceptional wood with a rich reddish hue, known for its smooth texture and ease of working. Quintana Roo stands as the leading Mexican state in mahogany exports, emphasizing sustainable extraction practices to preserve the well-being of the tropical jungle.

Explore the remarkable flora of Quintana Roo, where the lush jungles and unique vegetation play an integral role in the region's natural beauty and ecological balance.

FLORA

MEETINGS & EVENTS FACILITIES

In the Mexican Caribbean, one encounters an array of remarkable destinations ideal for hosting diverse meetings and events, whether on a national or international scale. This is made possible by the region's superb connectivity, top-tier tourist infrastructure, and an unwavering commitment to delivering the utmost in service quality and personalized attention. Cancun, Riviera Maya, Cozumel, and Costa Mujeres, each present distinct and captivating offerings, ensuring a broad spectrum of attractions and experiences that will captivate both attendees and their companions

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A few reasons to consider the Mexican Caribbean for your next event:

• Air Connectivity

• 4 Destinations in one: Cancun, Costa Mujeres, Riviera Maya & Tulum

• Over 125,481 hotel rooms in all the destination

• Unique experiences of pre and post events activities.

• Best culinary experiences

• Big convention centers

• Golf

• Nightlife

• Luxury resorts

• Best beaches

ENVIRONMENT AND SUSTAINABILITY

It's important to note that sustainability and environmental conservation are ongoing priorities in the Mexican Caribbean as the region seeks to balance tourism development with the protection of its valuable natural resources.

Marine Conservation

The Mexican Caribbean is renowned for its rich marine biodiversity, including coral reefs, mangroves, and various fish and marine life species. To protect these fragile ecosystems, numerous protected areas and marine reserves have been established, such as the Cozumel Reefs National Park and the Mesoamerican Barrier Reef System. Sustainable Tourism: Tourism is a significant industry in the region, particularly in destinations like Cancun and the Riviera Maya. Substantial efforts have been made to promote sustainable tourism, including conservation practices, waste management, and the promotion of eco-friendly activities.

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Waste Management

Proper waste management is a significant challenge in the Mexican Caribbean due to the influx of tourists. Measures have been taken to improve waste management, including recycling programs and awareness campaigns.

Renewable Energy

Renewable energy projects are being implemented in the region to reduce dependence on fossil fuels. This includes the installation of wind farms and the promotion of solar energy.

Wildlife Conservation

The region is home to a variety of wildlife, including endangered species like jaguars and sea turtles. Conservation efforts and wildlife protection programs are in place.

Protection of Coral Reefs

Coral reefs are critical ecosystems in the Mexican Caribbean. Measures have been implemented to protect the reefs, including regulations for diving and snorkeling, as well as coral restoration initiatives.

Climate Change

Climate change is a growing concern in the region, as extreme weather events and rising sea levels can have a negative impact on the coast and marine ecosystems. Efforts are being made to adapt to and mitigate these effects.

UNIQUE THINGS ABOUT THE DESTINATION

The Mexican Caribbean, a captivating jewel nestled along the eastern coast of Mexico, boasts a wealth of unique attributes that set it apart as a truly remarkable destination. Its distinctive offerings encompass a diverse tapestry of natural wonders, cultural treasures, and unparalleled experiences, making it an enticing choice for travelers seeking an unforgettable vacation.

In essence, the Mexican Caribbean stands as a testament to the harmonious coexistence of nature, history, and contemporary luxury. Its unique blend of offerings invites explorers, adventure-seekers, and culture enthusiasts to embark on a journey of discovery, where each day unfolds a new chapter in an extraordinary tale of beauty and wonder.

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• World-Class Coral Reefs: The Mexican Caribbean is renowned for its breathtaking coral reefs, prominently including the Mesoamerican Barrier Reef System, the second-largest reef system on the planet. These underwater marvels teem with vibrant marine life, creating a paradise for snorkelers and divers who can explore the kaleidoscope of colors and species that call these reefs home.

• Mayan Legacy: Enriched by the ancient Mayan civilization, this region is steeped in history and culture. Visitors can explore archaeological wonders such as the awe-inspiring ruins of Tulum, Coba, and Chichen Itza, where they can connect with the rich heritage of this once-great civilization.

• Breathtaking Natural Landscapes: From lush jungles and serene mangroves to picturesque cenotes and pristine beaches, the Mexican Caribbean offers a tapestry of natural beauty. The region's diverse ecosystems provide a playground for eco-adventurers and nature enthusiasts.

• Sustainable Tourism Initiatives: Committed to preserving its natural splendor, the Mexican Caribbean embraces sustainability with various eco-friendly practices and responsible tourism initiatives. Visitors can partake in eco-tours, wildlife conservation efforts, and eco-friendly resorts dedicated to minimizing their environmental footprint.

• Culinary Delights: The Mexican Caribbean tantalizes the taste buds with a fusion of flavors influenced by Mayan, Mexican, and international cuisines. Fresh seafood, tropical fruits, and traditional dishes beckon food connoisseurs to savor every bite.

• Diverse Marine Life: Beyond the colorful reefs, the Mexican Caribbean offers encounters with diverse marine life, including gentle giants like whale sharks and sea turtles. Witnessing these majestic creatures in their natural habitat is an unforgettable experience.

• Warm Hospitality: The welcoming and friendly spirit of the local communities enhances the overall allure of the Mexican Caribbean. Travelers are greeted with warm smiles and genuine hospitality, creating a sense of belonging that lingers long after departure.

What our clients have to say

“ “

The group loved their trip and they would come back next year. The fishing crew was amazing.

Joseph Weckesser| Program Manager

RECENT RECOGNITIONS & AWARDS

Tulum won the vote in the category of best beach destination in Mexico and Central America at the World Travel Awards (WTA), awards recognized as the Oscars of tourism. Yot is worth remembering that the World Travel Awards in 2022 awarded Tulum as the best leading beach destination in Mexico and Central America. With this award, it is the sixth time that Tulum has won this important recognition since in 2009, 2016, 2017, 2020, and 2022, it also obtained it.

Cancun has received notable recognition at the 2023 World Travel Awards, solidifying its position as a renowned international destination. The support for Cancún was based on its stunning turquoise waters, white sandy beaches, and a diverse range of tourist activities, allowing it to secure two highly relevant distinctions: "Leading City Destination in Mexico and Central America 2023" and "Leading Beach Destination in Mexico 2023." These awards highlight the city's unparalleled charm and its privileged position as a leading destination in the region.

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UPDATES IN INDUSTRY TECHNOLOGY

Some of the technological updates that have been in use in recent years include Cultural treasures and unparalleled experiences, making it an enticing choice for travelers seeking an unforgettable vacation.

1. Contactless Check-in and Check-out: Many hotels have implemented contactless check-in and check-out solutions, allowing guests to register and access their rooms using mobile applications or self-service kiosks.

2. Digital Keys: Digital key technology has been gaining popularity, enabling guests to unlock their rooms via their mobile phones instead of using physical key cards.

3. Virtual Concierge: Hotels are using chatbots and virtual assistants to provide guests with information and concierge services through instant messaging platforms.

4. Room Automation: Room automation allows guests to control lights, blinds, temperature, and other electronic devices from their mobile devices.

5. High-Speed Wi-Fi: High-speed internet connectivity is essential to meet guests' needs for both work and entertainment.

6. Virtual Reality (VR) and Augmented Reality (AR): Some hotels have been using VR and AR to offer guests immersive experiences, such as virtual tours of facilities or enriched tourist information.

7. Sustainability and Energy Efficiency: Hotels are investing in technologies to reduce their carbon footprint, such as LED lighting systems, smart thermostats, and efficient water management.

8. Online Reservation Management: Online booking platforms and mobile apps enable guests to make reservations and customize their stays more conveniently.

9. Cybersecurity: With increasing reliance on technology, cybersecurity becomes even more critical to protect guest data and hotel operations.

10. Artificial Intelligence (AI) and Data Analysis: Hotels are utilizing AI and data analysis to gain a better understanding of guest preferences, personalize services, and make informed decisions about operational management."

Your unforgettable event in Mexico – let’s create magic together!

Indulge your senses with fantastic ocean views, palm trees, sounds of nature and the best dishes and drinks prepared with local ingredients. The perfect place for your wedding, an anniversary or a birthday celebration…. get away and experience a wonderful vacation with your loved ones. Imagine your group of friends and family in one of these private villas!

We understand that planning something so special so far away might be difficult: here we are to assist you every step of the way. Counting with someone who, like us, has lived locally in the destination for many years really makes the difference!

We will make it happen, thanks to 15 years of experience in event/wedding planning and a great team of local vendors and friends who support us along the way.

We will organize for you food and beverage, decoration, flowers, photography and videography, music, sound and lighting, ceremony officiant, hair and make-up, transportation, and anything else you might need in order for your event to turn out just perfect!

We are flexible and work with different budgets. In order to start, we will need to know your tentative date, number of people, budget, and expectations. How do you imagine your event? Let our experienced team make it a reality!

Celebration Quest

HUELLAS DE PAN CANCUN AN NGO WORKING IN NOURISHMENT AND EDUCATION FOR VULNERABLE CHILDREN

Huellas de Pan A.C. is a non-governmental organization in Cancun dedicated to providing daily meals to vulnerable individuals, especially children.

We also offer psychological support, legal assistance, training workshops, and guidance to improve their quality of life. Their founders, Jorge and María Elena, along with their team and volunteers, work tirelessly to address poverty and inequality in the community.

The organization's mission is to provide safe environments for children and youth at risk through transformative programs. Their Feeding for Education Program aims to contribute to the integral development of children and adolescents.

About our global actions and to contribute to planet improvement, we participate with 3 goals of the 2030 United Nations Agenda:

1. NO POVERTY

2. ZERO HUNGER

4. QUALITY EDUCATION

We sustain our cause through donations and bazaar sales.

Ways to contribute include monthly donations with automatic charging, interbank transfers, and in-kind donations.

Melipona Honey: “The Golden natures elixir”

Melipona honey is a type of honey produced by melipona bees, which is known for its medicinal, gastronomic, and beauty properties. This golden elixir contains a higher level of antioxidants, vitamins, and minerals compared to conventional honey, making it an excellent natural antimicrobial and anti-inflammatory agent that benefits the immune system.

It is also used in gastronomy as a natural sweetener with a unique flavor that enriches the taste of desserts, dressings, and drinks. Moreover, melipona honey has moisturizing and hydrating properties that help keep the skin and hair healthy and glowing. Its regular consumption can improve our health and physical appearance while contributing to the preservation of melipona bees and supporting Mayan communities.

Culinary Quest

Essential Travel Tips

Stay Flexible

While it's good to have a rough itinerary, leave room for spontaneity. Sometimes the best adventures happen when you go with the flow. Don't stress if things don't go according to plan; embrace the unexpected.

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Thanks for reading CommuniQuest Incentive Travel Digest I hope you find in this newsletter a useful tool that will help you make decisions for your successful business.We would be delighted to know if there anything else you’d like to see or experience in this monthly newsletter. Your suggestions are more than welcome. We wish you the best in your endeavors and business adventures, and please, don’t forget, working with us “WILL MAKE YOU LOOK GREAT”.

Sincerely,

José-Manuel GARCÍA, CDS Visionary, Founder and Seller of Dreams