GDA Action April 2014 by Delaine Hall

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ACT ION

THE JOURNAL OF THE GEORGIA DENTAL ASSOCIATION

APRIL 2014

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VOLUME 33, NUMBER 4 • APRIL 2014

ACTION

on the cover

ACT ION

THE JOURNAL OF THE GEORGIA DENTAL ASSOCIATION

GDA ACTION (ISSN 0273-5989) The official publication of the Georgia Dental Association (GDA) is published monthly. POSTMASTER: Send address changes to GDA Action at 7000 Peachtree Dunwoody Road N.E., Suite 200, Building 17, Atlanta, GA 30328. Phone numbers in state are (404) 636-7553 and (800) 432-4357. www.gadental.org. Closing date for copy: first of the month preceding publication month. Subscriptions: $17 of membership dues is for the newsletter; all others, $75 per year. Periodicals postage paid at Atlanta, GA. Dr. David Bradberry GDA Editor 1070 Woodlawn Dr NE Suite 250 Marietta, GA 30068

Delaine Hall GDA Managing Editor 7000 Peachtree Dunwoody Rd NE Suite 200, Building 17 Atlanta, GA 30328

2013-14 Georgia Dental Association Officers Marshall H. Mann, DDS, President Douglas B. Torbush, DDS, President Elect Greg G. Goggans, DMD, Vice President James B. Hall III, DDS, Secretary / Treasurer R. David Bradberry, DMD, Editor

GDA/GDIS Executive Office Staff Members Frank Capaldo, Executive Director Nelda Greene, MBA, Associate Executive Director Delaine Hall, Director of Communications Skip Jones, Director of Marketing (GDIS) Courtney Layfield, Director of Member Services Victoria LeMaire, Medical Accounts Manager Melana Kopman McClatchey, General Counsel Denis Mucha, Director of Operations (GDIS) Margo Null, Property and Casualty Accounts Manager Patrice Williams, Administrative Assistant Phyllis Willich, Administrative Assistant Pamela Yungk, Director of Membership & Finance GDA Action seeks to be an issues-driven journal focusing on current matters affecting Georgia dentists, patients, and their treatment, accomplished through disseminating information and providing a forum for member commentary. © Copyright 2014 by the Georgia Dental Association. All rights reserved. No part of this publication may be reproduced without written permission. Publication of any article or advertisement should not be deemed an endorsement of the opinions expressed or products advertised. The Association expressly reserves the right to refuse publication of any article, photograph, or advertisement.

APRIL 2014

We are ONE GDA at the Annual Meeting scheduled for July 17-20 in Amelia Island, Florida. Registration is now open for the meeting that the GDA is hosting at The Ritz-Carlton Amelia Island. Turn to page 15 for more on the future of dentistry, staff motivation, and hands-on endodontics continuing education courses; the “Buena Vista Social Club: A Night in Old Havana” president’s party; and Playa Paraiso—An Evening by the Sea” Friday fun night. Register today for Early Bird pricing. Use the form in this issue or register at www.gadental.org.

other features

sections

Reserve a Room at the Ritz for the GDA Annual Meeting

Parting Shots

Editorial

Executive Director Frank Capaldo: Our Path to the Future

News and Views

Calendar of Events

Classifieds

10 14

Thought Leaders of Dentistry Featured at GDA Meeting

We Are One GDA: Welcome to the Annual Meeting

Family Meetings: Leaving Loved Ones More Than Money

Member Publication American Association of Dental Editors

index of advertisers Note: Publication of an advertisement is not to be construed as an endorsement or approval by the GDA or any of its subsidiaries, committees, or task forces of the product or service offered in the

advertisement unless the advertisement specifically includes an authorized statement that such approval or endorsement has been granted.

ADS South . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Dr. Mark Padolsky—TMD Dentist . . . . . . . . . .29

Paragon Dental Practice Transitions . . . . . . . .28

AFTCO Transition Consultants . . . . . . . . . . . . .27

GDA Dental Recovery Network . . . . . . . . . . . . .8

PNC Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Andrew Shaul Law Firm . . . . . . . . . . . . . . . . . .26

Georgia Dental Insurance Services . . . . . . . . .32

Southeast Transitions . . . . . . . . . . . . . . . . . . . .20

Center for TMJ Therapy . . . . . . . . . . . . . . . . . . .9

Hospital Dentistry—Dr. Kurtzman . . . . . . . . . .29

UBS Financial Services Inc. . . . . . . . . . . . . . . .23

Craniofacial Pain Center of Georgia . . . . . . . .11

Law Office of Stuart J. Oberman . . . . . . . . . . .12

Dental Care Alliance . . . . . . . . . . . . . . . . . . . . .12

Map Laboratory . . . . . . . . . . . . . . . . . . . . . . . . . .7

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editorial perspective Information As Good As Gold

R. David Bradberry, DMD

By the time you read this another winter will be in the books and the 2014 session of the state legislature will be over. This was a relatively quiet year with the GDA monitoring about 150 bills (out of hundreds introduced) that could have potentially impacted dentists as health care professionals, employers, and small business owners. The GDA also worked to protect the state funding the Board of Dentistry needs to operate and protect the public adequately. Thanks to careful monitoring and consistent lobbying by the GDA, the Board received even more money than originally allotted by the governor. Last year the GDA proposed and fought to get its signature bill completed and signed into law. This is the bill that moved the Georgia Board of Dentistry from under the supervision of the Secretary of State’s office to become administratively attached to the Department of Community Health alongside the medical and pharmacy boards. This will and already has provided for a better, more efficient operation of the dental board. They have an executive director and staff members who can now dedicate more time to the operation of the dental board which makes them better able to uphold their mission— protecting the public and regulating and enforcing the standards of practice. They will continue to respond in a timely way to requests, oversee licensees, and keep a sharp eye out for the non-licensed practice of dentistry. Many of you are aware (but some are not) of how your association’s advocacy team is structured to recognize bills that are introduced and evaluate them for any potential positives or negatives to our practices. Here GDA staff members help a lot by reading the bills and highlighting areas of concern before forwarding the bills to your volunteer leadership. That’s where you come in. We as GDA members need to attend LAW Days during the session and get to know our legislators outside of the session so that we

can keep them informed and let them know we are willing to listen and help. Every legislator I have spoken to personally values your input. They are more than willing to get to know all of you. After all, you are part of their electoral base, otherwise known as constituents. They really get pumped for LAW Days and want to hear your concerns. As you know (I hope), LAW Days are broken up into attendance by district. All of the districts work hard and do a good job getting people to travel to the Capitol in Atlanta, but more attendees are always a good thing. If you haven’t gone to a LAW Day, you should. Yes, the days are on Wednesday mornings, but if you want to protect your patients and the profession it is a very good use of your time. Once you get to know your legislator, then consider being their Contact Dentist. This is simply a means to designate dentists to serve as direct avenues of information for legislators when different bills come up. It’s a two-way street—you have someone you can call and they have someone they can call. Again I signal the same message as I have before. Get involved, go to a district meeting and bring a friend, stay on top of the legislative information that is sent out in Action and in GDA emails, and be ready to help out. Many hands make the work a simpler task. The legislature is adjourned for 2014 but the work does not stop. Information is as good as gold. Next year is already shaping up to be a challenging year and everyone will be needed on the line helping out. Please be one of them; you’ll be glad you did.

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general news BOARD OF DENTISTRY

SOUTHWESTERN

Dr. Treadway

Cancer Support

GDA member Dr. Antwan Treadway (l) with Gov. Nathan Deal after the governor installed Dr. Treadway as an official member of the Georgia Board of Dentistry. Thank you to all of the Board of Dentistry appointees who work hard to ensure the safety of dental consumers.

Kudos to Antwan Treadway, DMD, a board certified oral and maxillofacial surgeon in Austell, who was recently appointed by Governor Nathan Deal to serve on the Georgia Board of Dentistry. Dr. Treadway is a past president of the Georgia Society of Oral and Maxillofacial Surgeons, and a member of the Atlanta Oral and Facial Surgery Group, the Georgia Dental Association, the Georgia Dental Society, the North Georgia Dental Society, and the American and National Dental Associations. He and his wife, Cassandra, have two children. Dr. Treadway attended his first Board of Dentistry meeting on February 7, 2014. Dr. Treadway joins these dentists and other appointees on the Board of Dentistry. Gov. Deal is currently considering candidates to appoint to the open dentist slot on the 11-member board. • Dr. Richard Bennett, president • Dr. Logan Nalley, vice president • Dr. Randy Daniel • Dr. Tracy Gay • Dr. Thomas Godfrey • Dr. Steve Holcomb • Dr. Bert Yeargan • Rebecca Bynum, RDH • Connie Engel, Consumer Member

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Kudos to the GDA dentists who are stepping up to assist the South Georgia Medical Center’s Pearlman Cancer Center (PCC) with providing dental care to cancer patients in need. The American Society for Radiation Oncology selected PCC last fall as one of two Georgia recipients of a Survivor Circle grant. PCC received $8,000 to provide direct support for cancer patients. According to a story done by WCTV in Valdosta, the PCC physicians and staff elected to use the grant to help patients undergoing treatment for head and neck cancers, as well as cancer patients in need of dental care. The decision was made to provide funding of up to $500 per patient for dental services, particularly services required in order for a patient to prepare for cancer treatment. Several dentists in the Southwestern District are a part of the PCC dental care support program. These dentists include Dr. Fernando Alvarado, Dr. Bo Broadfoot, Dr. Brad Bynum, Dr. Eric Castor, Dr. Nelson Clements, Dr. Sherry Colvin, Dr. Timothy Grantham, Dr. Matthew Carter,

Dr. Heather Colson Hardy, Dr. Brett Hester, Dr. Jason Holloway, Dr. Mili Hunt, Dr. Joseph Kirbo, Dr. Jason Lairsey, Dr. Edwin Lamb, Dr. Ashley Moorman, Dr. Bill Moorman, Dr. Ronald Reagin, Dr. John Roan, Dr. Ron Shiver, Dr. Joel Stites, Dr. Scott Summers, Dr. Shane Wood, and Dr. Barclay Woodward. WCTV noted that the first patient received care through the grant program in March with the help of dentists from Advanced Dental Care—Drs. Ashley Moorman, Barclay Woodward, and Bill Moorman.

FREE SCREENING GDA Program Several hundred GDA member dentists participate in the GDA School Entry Free Oral Evaluation Program. This is a statewide service for children entering Georgia public schools for the first time. The State of Georgia requires students to undergo basic ear, eye, nutrition, and dental examinations regardless of the grade being entered. Preregistration varies by school district and this program is valid throughout the year. A list of GDA members participating in the School Entry Free

The dentists and staff of Advanced Dental Care in Valdosta recently assisted a cancer patient in need of dental care as part of a grant program administered by the Pearlman Cancer Center. The center received $8,000 in funding to provide support for cancer patients and staff elected to focus on the dental needs of patients.

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Oral Evaluation Program is distributed annually to all Georgia public school superintendents, county public health departments, Georgia newspapers, and Georgia television and radio stations. The list is also posted on the GDA web site www.gadental.org under the GDA Cares tab. Do you want to be on the GDA list and put your name in front of Georgians statewide? Email your name to Phyllis Willich at the GDA office at willich@gadental.org. FYI: The nutrition screening mentioned above became a new requirement in 2013. According to the Georgia Department of Health, the original Form 3300, Certificate of Ear, Eye and Dental Examinations, was revised to add the nutrition information and to make it clear and easy to understand for health providers, parents, and schools. Parents or guardians of children being admitted for the first time to a public school in Georgia must present a new Form 3300 to school authorities. Although parents are responsible for providing the necessary State examination

form, a supply of forms for in-dental office use can be obtained from the local county health department or board of education. Dentists may obtain the revised Form 3300 on the GDA web site under the GDA Cares tab.

ADA BENEFIT Success Center Looking for solutions to the business challenges you face every day in your office? Check out the American Dental Association Center for Professional Success. This Internet portal is your go-to member resource for trusted practice management information and online tools and applications you can start using today. You can also find links for in-person executive management certificate and life mastery programs in the Center. Visit http://success.ada.org to see the benefits in store for you today.

ADA BENEFIT EBD Conference Why is science-based medicine important? Steven Novella, MD, assistant professor of neurology at Yale University School of Medicine and host of “The Skeptics’ Guide to the Universe” podcast, will explore this question in his keynote address at the American Dental Association’s 2014 Evidence-Based Dentistry Champions Conference: Implementing Science in Practice. The conference will take place on May 9-10, 2014, at the ADA Headquarters in Chicago, and participants receive up to 14 continuing education credits. Get more information at www.ada.org/278.aspx.

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NEWS AND VIEWS Continued from page 7

HINMAN SIGHTING All Presidents Thanks to Dr. Kumar Patel for snapping a shot of GDA President Marshall Mann and GDA and ADA Past President Howard Jones with ADA President Dr. Charles Norman at March’s Hinman Dental Meeting! We hope all of our GDA dentists had a great time in Atlanta, and that some of you were able to meet new GDA Executive Director Frank Capaldo.

Upcoming GDA / Dental Events Please visit the GDA Calendar at www.gadental.org for more detailed information on the events listed.

MAY 2014

AUGUST 2014

Mon, May 5: Northern District CE Program, Villa Christina.

Sat, Aug 9: GDA Board of Trustees Meeting, GDA Office.

Sat, May 10: GDA Alliance Family Picnic, Brittany Club, Atlanta.

Sat, Aug 23: Northern District Annual Meeting, Druid Hills Golf Club, Atlanta.

Fri, May 16: Eastern District Spring Meeting, Harbor Club at Lake Oconee. Mon-Wed, May 19-21: ADA Washington Leadership Conference, DC. Fri-Fri, May 23-30: GDA President’s Cruise to Alaska. Mon, May 26: GDA Office Closed for Memorial Day Holiday. Fri, May 30: Southeastern District Spring Meeting, Savannah.

GDA President Dr. Marshall Mann (l) and GDA and ADA Past President Dr. Howard Jones (r) talked with current American Dental Association President Dr. Charles Norman of North Carolina during the 2014 Hinman Dental Meeting. Thanks to Dr. Kumar Patel for taking the photo.

DENTISTS In Memoriam The GDA extends sympathy to the family and colleagues of the following individual. Toof A. Boone Jr., DDS, who passed away March 24 at the age of 79. He was a 1958 University of Tennessee School of Dentistry graduate who specialized in orthodontics at the University of Pennsylvania. He maintained an active practice in that specialty in the Central District. Dr. Boone served in the U.S. Navy attached to the Marine Corps at Camp Pendleton, CA, and the Marine Division in Okinawa. In lieu of flowers, donations may be made to the Vineville United Methodist Church of Macon; Pine Pointe Hospice of Macon, or H. Lee Moffitt Cancer Center of Tampa, Florida.

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Sat, May 31: Special Olympics, Special Smiles Dental Screenings, Atlanta. Email Dr. Jonathan Dubin at jsdubin@aol.com to volunteer.

JUNE 2014 Fri, June 6: GDA Finance Committee Meeting, GDA Office. Wed, June 18: GRU Clinic Day. GDA will have a booth. Fri-Sat, June 20-21: Expanded Duties for Dental Assistants, Athens. Sat, June 28: GDA Board of Trustees Meeting, GDA Office. Sat, June 28: Fisher Foundation for Dental Education Board Meeting, GDA Office.

JULY 2014 Fri, July 4: GDA Office Closed for Fourth of July Holiday. Mon, July 7: Northern District Executive Council Meeting, GDA Office. Thur, July 17: GDA House of Delegates Meeting, Amelia Island, FL. Thur-Sun, July 17-20: GDA Annual Meeting, Amelia Island, FL.

SEPTEMBER 2014 Mon, Sept 1: GDA Office Closed for Labor Day Holiday. Mon, Sept 8: Northern District Executive Council Meeting, GDA Office.

OCTOBER 2014 155th ADA Annual Session in San Antonio, Texas. + CE Program: October 9-12 + Exhibits Open: October 9-11 + House of Delegates: October 10-14

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A Look at the GDA’s Future with Executive Director Frank Capaldo The Georgia Dental Association welcomed Frank Capaldo as Executive Director on March 3. The director search committee and Board of Trustees all agreed that Frank’s years of leadership experience combined with the capabilities of GDA dentists and executive staff will produce positive results for the GDA. “Frank is an outstanding leader who will ensure that Georgia Dental Association dentists continue to enjoy a high caliber of membership service,” said Dr. Marshall Mann, GDA president. “We are excited about combining Frank’s proven track record for success with the capabilities and enthusiasm of our GDA members, leadership, and executive office staff.” During Frank’s leadership of the Independent Bankers Association of New York State and the National Franchisee Association, his programs and initiatives resulted in significant gains in membership, member engagement, and non-dues revenue. Frank spoke with GDA Action shortly after his first day on the job and talked about his desire to continue to grow the GDA and provide dentists with services they can only obtain through their professional association.

GDA Action: What drew you to apply for the executive director position of a dental association when your most immediate background has been providing leadership for banking and franchise associations? Frank Capaldo: I believe it is a perfect professional fit—the GDA brings out the entrepreneurial spirit I have to grow organizations. The members in the associations I have managed have all been small businesses and/or primarily ones that were family owned and/or established by families. For example, 95% of franchisees in the U.S. are small businesses. The banks I served were the 97% of small community banks owned by

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families, many in the fourth and fifth generation. The building material industry is the same—mostly family-owned lumber and supply companies. Like the small business dentist, franchisees, community bankers, and building material business owners all face the same issues, from government regulation to changing business models and practices. One of our jobs at the GDA is to develop and provide small business solutions for dentists using the clout and cost-benefit of a united association.

GDA Action: As part of the interview process, you talked at length with the GDA leadership and studied the association’s history and current operations. What would you describe as the Association’s strengths? Frank Capaldo: From what I’ve observed and have reviewed so far, the GDA has a strong and involved volunteer-led Board of Trustees and House of Delegates, and many committed members. Moreover, we have an experienced executive office staff committed to service and the mission of the Association. I am continuing to learn by asking questions, listening, and assessing the strengths of the Association and seeing where our challenges lie. Your Board of Trustees has in hand a process plan I call the “The First 90-120 on the Job.” This document talks about the need for me to listen to all the leadership parties, from committee chairs to district officers, and establish communication channels. The GDA staff and I need to talk about existing initiatives and resources. At the end of this process, your Board will receive a report that discusses key recommendations. While I have ideas and strategies that have worked in the past, we need to know what will work at the GDA. We must have leadership and staff involvement and approval so there is a clear shared vision going forward.

New Executive Director Frank Capaldo’s years of leadership experience combined with the capabilities of GDA dentists and executive staff will produce positive results for the Association.

GDA Action: What is your philosophy about how a professional association should operate and how it should reach out to and serve its members? Frank Capaldo: Service, Service, Service, and member driven! Different generations and age groups have different priorities. To serve them all, an association must consistently deliver value on different levels that is relevant to diverse needs. For

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example, members of all age groups may wish to have their profession and livelihood protected from legislative and regulatory intrusion, such as dilution of the role of the dentist. However, while a recent graduate may be consumed with concern over their student loans, an established practitioner is probably more worried about finding ways to lower the cost of running the practice. Our job is to have a solution that helps each group and one that they can only obtain through GDA membership.

GDA Action: You successfully undertook the task of increasing membership in each of the last three associations you have managed. Leaders within organized dentistry have noted that while overall membership numbers are growing, market share is decreasing. What are some keys you can share about

motivating professionals to see the value of membership? Frank Capaldo: While I have ideas and strategies, we have to wait and see what our leadership and staff assessment process brings over the next 120 days. My experience tells me that there are a number of factors that contribute to slowing membership growth. They include among others, a lack of communication or ineffective communication vehicles, not consistently appealing to different ages and types of professionals with services that fit their unique needs, and a lack of leadership engagement. Individuals may perceive that an association is not relevant, or that services are of poor quality, overpriced, or can be obtained elsewhere. An individual may have multiple personal or community commitments they believe prevent them from joining. The â&#x20AC;&#x153;keys,â&#x20AC;? as you refer to them, are different depending on the age and stage of practice for a dentist. I have been

successful in finding out what different groups of individuals need versus what they want, and then creating and re-inventing value propositions to attract and retain membership. Some values cross all lines. However, one group may believe that a certain value attributable to the association is a given, while others may believe you have to earn it. For example, when I entered the practice of law and joined the BAR association, I believed that government relations was a given and would happen whether I paid dues or not. As my involvement representing associations grew over the years, I realized I must be involved and protect not just my interests, but those of my profession. Truly, there is no free ride in life! In addition to the specific strategies that the GDA must develop to motivate current members to renew membership

CAPALDO Continued on page 13

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GDA Action: There are dentists who view membership as unnecessary because their practices benefit from the efforts of those dentists who do join. For instance, members and non-members benefit from state laws passed largely due to GDA advocacy efforts. What would you say to individuals who have resisted repeated calls to join?

Frank Capaldo enjoying the Battenkill River in New York with granddaughter Peyton. He also has a granddaughter named Maddie.

CAPALDO Continued from page 11

and attract potential members, I do believe there is one universal service we must offer, besides value. Staff, Association leadership, and I must constantly engage and communicate with members and potential members, and I mean engage and communicate in a personal touch member driven way. Email and all of the electronic communication channels we have are super and I utilize all of them. But I have found there is nothing better than the personal call and face-to-face meeting. I will do (and I am doing) a lot of that!

Frank Capaldo: I do have a lot of experience in this area as I discussed above. Membership is a two-way street. In order to obtain value and benefit from your association, you must explore what the association offers. Just like with a new car or perhaps a new dental chair, you have to test drive it! You must not only experience involvement in the process of government both in the legislative and regulatory processes that impact you, but also in the governance of the association. Moreover, if you want more from your association you have to be part of it so you can improve it and make it better. My grandfather said he did not like committees, but if the committee was making decisions about his life and business, he certainly wanted to have a say! I would tell potential members that their profession is only as strong as its weakest link, which is the non-member. Together we have power and can accomplish anything.

GDA Action: The GDA’s most valued membership service has for several years been legislative advocacy. You began your association career participating in advocacy activities. Can you share your philosophy on the value of advocacy and your plans for how the Association will continue advocacy activities? Frank Capaldo: Advocacy has always been a keynote of associations I have managed, primarily because of member focus on legislative and regulatory activities. My philosophy and practice is that Government Relations is a primary, necessary priority for the GDA and will remain so as long as the membership sees threats to, and opportunities for, their

profession. However, advocacy means more to me for the GDA than having a strong presence in the legislature. We must advocate for dentistry in the media and with the public. If one leg is missing, the advocacy platform of the GDA is off balance. My philosophy on the importance of advocacy is not only that it is of primary value to the GDA, but invaluable to the GDA when the other two legs of media and public/consumer advocacy are added. I have many ideas and experiences to bring to the table in this area and plan to share a number of recommendations and with member involvement develop a plan for approval by the GDA leadership.

GDA Action: You have a number of great ideas! Now tell us a little about you personally. Frank Capaldo: I have five children— four daughters, one son—and two granddaughters. My wife Lisa is a CFO and together we love to golf, fly fish, and ski. I enjoy chess and cycling to sustain mind and body. Lisa loves rescuing dogs and cats and we currently have three of each kind. My mom has lived in Georgia for more than 20 years. She retired as an executive from INA / CIGNA after 35 years. Lisa and I spent over a decade living in Atlanta when I worked with the franchisee association. Our two youngest children call Georgia home, as do Lisa, my mother, and I. I earned bachelor’s degrees in Business and Sociology from Susquehanna University, a Masters in Statistical Analysis from Rutgers University, and my legal degree from the University Of Dayton School Of Law. I enjoy volunteering and I have held positions with numerous not-for-profit and corporation boards. I truly look forward to continuing my volunteer efforts especially with Special Olympics and the Atlanta Mission.

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GDA Annual Meeting Clinical Program Preview

How to Deliver Comprehensive Dental Care Despite the Challenges Facing the Profession The GDA Annual Meeting this July in Amelia Island, Florida, will feature a wide range of continuing education. There will be clinical courses on Saturday on topics ranging from full-mouth rehabilitation with implants in a fixed hybrid immediate bridge to soft tissue grafting to cone beam computed tomography in endodontics and more. Thursday, Dr. Gary Glassman will bring attendees a hands-on event on improving endodontic technique. Dentists and staff members will have a chance to laugh and learn during Friday’s course on improving communications with Jody Urquhart. There will be plenty of valuable information to take away. Attendees will also have a unique chance on Friday to hear from two dentists who can help them thrive in a challenging dental practice environment. Not bad for a trip to the beach. The GDA is pleased to host “The FACE of Comprehensive Clinical Dental Care in 2024: Is There Room to SMILE?” conducted by Roger Kiesling, DDS, and David Preble, DDS. Dr. Kiesling is a Helena, Montana, based general dentist and the current Eleventh District Trustee of the American Dental Association. Dr. Preble is Vice President of the Practice Institute of the American Dental Association. The institute provides input on programs, products, and services that help ADA members better operate their practices and promote the interests of the dental profession on health care finance, health outcomes, and quality, and informatics and standards. “Knowledge is power,” said GDA Meeting Clinical Chairman Dr. Thomas McDonald. “Member dentists who are aware of the potential for marketplace, governmental, and industry changes can better position their practices for the future. Dentistry has never been a profession to sit back and allow others to dictate our practice model

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or interfere with our unique patient relationship. This is a must-see program for GDA members who do not want to get caught with their ‘heads in the sand.’ ” The course will discuss the challenges facing dentists who want to deliver optimal comprehensive clinical dental care. There is a perception by some patients that such care is unattainable. Dental benefits are disappearing and many patients believe without insurance they cannot obtain care. Prevention of dental disease has reduced the need for complex care in younger adults. The list goes on. But this course is positioned to help dentists understand the challenges, identify the need for care that does exist, and make such care desired by dental patients. “I scheduled this course because as I have listened to our dental leaders and observed the national political process over the past five years, it is apparent that the profession of dentistry will be changing,” said Dr. McDonald. “I feel that our members need to get the most accurate and current information. Also, our younger members need to be reminded of what a great profession we have and that the challenges in our future can be best faced together. The collegial nature of the dental association will facilitate the best approach to protect our doctor-patient relationship. Our predecessors fought for these ideals in the 1970s while the medical profession handed itself over to the insurance industry and we cannot give them up now.” The ADA Practice Institute was created to help dentists navigate this fast-changing health care environment. Dr. Preble is sure to discuss a recent first-of-its-kind analysis by the ADA’s Health Policy Resource Center that identified now as the time for the profession to define its destiny. Dental spending per capita has flattened. Utilization of dental services is down for adults. Patients are becoming health care consumers and actively shopping

for low priced plans. There is also a new emphasis on “value”— a new emphasis to measure and report quality of care and to balance quality and cost. “Clinical education helps improve clinical skills and practice management education helps improve business skills,” said Dr. Kiesling. “Bridging the gap between the two is difficult. This course will provide practitioners with a better opportunity to connect clinical and management concerns in a manner which will minimize uncertainty and maximize productivity.” Remember to register for the meeting and find out how you can succeed! Register soon as many events may sell out, and by registering now you enjoy special Early Bird pricing. Are you a New Dentist who graduated from dental school 10 years ago or less? If you are also a current GDA member and have not ever attended an Annual Meeting, you can attend this one for free. See the registration form in this issue for details.

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Family Meetings: Leaving Your Loved Ones More Than Just Money Imagine an organization worth tens of millions of dollars where the co-CEOs refuse to share financial information and guidance with the employees who would eventually take over management. Most would not expect the business to continue its success once the CEOs step down as inevitably they must. Should we expect anything different if that organization is a family? Succession planning (for a business or a family) increases the opportunities for multigenerational success. So often in the world of finance we focus on the earning, investment, saving, and spending of money. UBS clients are now expressing a far greater interest in learning more about expanding the succession planning process to include how best to prepare heirs and

pass down values. Their definitions of “success” and “inheritance” are expanding to include individual happiness and family cohesiveness.

Why Have Family Meetings? A recent study revealed that high taxes and poor investment advice were not the reasons for intergenerational dissipation of wealth. The study found that 60 percent of the time it was a trust and communication breakdown among family members that plays the biggest role.1 Some families have achieved successful succession planning with an informal, unstructured process. For most, however, a more formal process is preferable (or even

necessary). Family meetings can provide a safe, structured context for discussing these issues with descendents. “Family meeting” is a commonly used phrase that defies formal definition. “Family” may include one or more generations and may or may not include in-laws and domestic partners. “Meeting” can be in person or through an electronic gathering. Although definition is difficult, the phrase “family meeting” can be best described by the expectations and goals of each family member. Therefore, to succeed, disparate expectations and goals must be understood, unified, and addressed.

FAMILY MEETINGS Continued on page 24

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FAMILY MEETINGS Continued from page 23 The underlying purpose of family meetings is communication. Reasons and goals for the communication include:

money. Though peacefully resolved, unrelated issues can sidetrack a meeting and cause discomfort. Experience shows that, just as there are some frequently cited reasons for having family meetings, there are some common (mostly unspoken) reasons to avoid one.

1) The head(s) of the family meet to develop and formalize the values and goals they wish to convey.

• “I don’t want my children to know about my financial wealth. It will ruin them.”

2) A large family meeting is called to communicate and refine those values and goals. The family then develops a governance model incorporating those values and goals to organize and manage ongoing meetings and future decision-making.

• “I’ve sacrificed and worked hard for my wealth and I want to enjoy it. I don’t want to want to be judged and told by my children to ‘practice what I preach.’”

3) Ongoing meetings (possibly including spouses and young family members) are held to educate and put in action the values and goals.

• Disseminating information and making shared decisions

• “I have trouble balancing my desire for discretion and privacy with the need to teach my heirs about money.”

• Modeling family leadership behaviors to younger family members

• “I don’t want to raise issues between my children and my new spouse.”

This general structure greatly increases the chance of developing financially savvy heirs with a ready source of information and community. It helps to build strong family ties and create a sense of support and system of accountability. All families govern themselves and reach decisions; the key difference for families whose wealth lasts for generations is that they do it by design. Regular, well-planned, and well-run family meetings incorporating clear values, historical connectivity, and non-family advisors and educators help open multi-generational communication channels. They also encourage familial and financial accountability among successors. At its essence, the family meeting is a learning opportunity for every generation attending. Participants learn not simply by listening, but also by watching the activities and behaviors of family leadership through organizing, running, and appreciating the benefits of the family meeting.

• Transmitting purpose and values • Providing education regarding financial matters • Strengthening family bonds • Establishing accountability for actions of family members • Sharing news, concerns, opportunities, and challenges

• “It’s too much work.” As with all new endeavors, there can be a fear of the unknown and the issues that may arise. It is important for families to determine what goals they wish to achieve and keep the focus there.

Why Not Have Family Meetings? In one initial family meeting, Mother, Father, and advisors gathered to discuss various topics and develop a plan for future, broader meetings. The meeting began well but a tension soon grew between the two spouses. The totally unexpected issue that arose dealt with values pertaining to spending / saving money. Specifically, for years, Mother wished to remodel the kitchen in their home and Father refused to spend the

Some are unable to get past these obstacles and for them, family meetings are not a genuine option. Those that choose to proceed understand that the possible benefits of such meetings justify the imagined risks.

The Family Meeting Process Once the determination has been made that the positive potential from a family meeting outweighs the negative, meeting planning can proceed. There is no “typical” process for family meetings. Each family’s meetings are as unique and complex as the families themselves. Experience shows, however, that the greatest success is achieved by following this general format:

1) Vic Preisser and Roy Williams, Preparing Heirs: Five Steps to a Successful Transition of Family Wealth and Values (2003).

Key Takeaways For a family meeting to succeed, disparate expectations

At UBS, we work to provide our family clients with

and goals must be understood, unified, and addressed.

the latest thinking and best practices. For more

There is no “typical” process for family meetings. Each

information about family meetings including meeting

family’s meetings are as unique and complex as the families

topics or agendas, recurring issues, or advice and

themselves. Regular family meetings can result in a

guidance implementing a family meeting strategy,

disciplined approach to stewarding family wealth,

please contact Wile Consulting Group at UBS. Call

educating successive generations, and providing a

(404) 760-3000 or visit the Endorsed Services page on

foundation for expressing family values in each endeavor.

the GDA web site for additional information

It also creates a family tradition.

about their services.

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classified ads How GDA members can place classified ads AD FORM: Submit all ads on a GDA Classified Advertisement Form. To obtain a form, call Skip Jones at (800) 432-4357 or (404) 636-7553, or email jones@gadental.org. (Note: The GDA may accept or reject any ad for any reason and in its sole discretion.)

AD DEADLINE: Ads and ad check payments are due by the first of the month before the publication month (i.e., Dec. 1 for January).

AD RATES: ADA member dentists pay $75.00 per 60-word ad per month. There is a 25 cents per-word charge for each word over 60. Non-dentist-owned companies (real estate firms, etc.) pay $195 per 60-word ad per month (additional word charges as above). Non-member dentists may not place ads.

LATE FEE: Ads for which full prepayment is not received by the first day of the ad’s publication month (i.e.; Nov. 1 for a November ad) will incur a $25 late fee in addition to the ad rate.

FORMS OF PAYMENT: Submit a check or money order with the ad form. (Make checks payable to GDA.) Credit cards are not accepted as payment.

WEB SITE PLACEMENT: Prepaid ads will appear on the GDA Web site www.gadental.org for the month the ad appears in print. Non-prepaid ads will NOT be placed online.

DENTAL EQUIPMENT FOR SALE REDUCED PRICE: Full 4-operatory office equipment from $98K to 60K! All the equipment taken out of a turnkey practice including: ASI chairs, 3 Pelton Crane 12 o’clock, 10 foot Pelton Crane sterilization center, compressor, vac, water filtration system, cabinetry, sinks, 5 x-ray tubes, 2 pano, furniture, computers, phone system, other hand piece equipment and dental supplies. Contact Dr. Patel at (678) 596-5073 or mpatel1dds@gmail.com. For Sale: Dental equipment for three operatory practice located in coastal Georgia. Dental units, x-ray with digital sensor, panorex, compressor, vacuum, autoclave, miscellaneous equipment, operator and assistant chairs. Reasonable lease available if desiring to practice in current location. Contact jmaetal@comcast.net for more information. For Sale: E4D crown milling machine, like new, $60K, 1/2 price of new E4D, awesome deal! Call or email Dr. Will Miles for more details. (229) 344-5636 or wmilesjawbreaker@yahoo.com.

DENTISTS AVAILABLE FOR LOCUM TENENS DENTIST: Need Part Time Fill In? Vacation, Illness, Maternity? GENERAL DENTIST SOLD LONG ESTABLISHED PRACTICE. GA & DEA LICENSED. (Available Expanded Atlanta Area.) Cell: (404) 219-4097. Home: (404) 842-1196. Jesse Hader, DDS. Dentist available during emergencies, vacation, and CDE courses. I have a current license, DEA certificate, and insurance. Contact me at (706) 291-2254 or cell (706) 802-7760. I hope I can be of service to you. Patrick A. Parrino, DDS, MAGD.

Dentist will fill in for illness, vacation, or continuing education. Licensed, insured, DEA #. Call (404) 786-0229 or email breighard@gmail.com.

POSITIONS AVAILABLE Looking for an Associate Dentist to join our team in the beautiful North Georgia Mountains of Ellijay, GA. See more about the practice at www.eastellijaydental.com. Please contact Tiffany Baker at (678) 294-0361. Email resume to tiffany.settelandhalldmd@ gmail.com. Small pediatric office in Kennesaw area seeks help for maternity coverage in June & July 2014. Thursday and Fridays preferred. Please email to cdwestcobb@ bellsouth.net or call (770) 294-6696. CSHM is seeking General Dentists in the Augusta, Macon, and Savannah areas to be part of a team dedicated to providing quality dental care to lowerincome families, predominately children. We offer an employment model with competitive annual salaries and a full range of employee benefits. If interested, please email your resume to Joanna Lea at jlea@cshm.com or call (615) 986-1733. Pediatric Dentist needed including hospital and sedation care in either of two thriving Atlanta Area offices: Atlanta—the cultural center of the South, and Greensboro, GA—a golf and lake resort community (Lake Oconee) convenient to Atlanta and Augusta, GA. The Greensboro office is a National Health Service Corp Site for a scholar, HPSA Score 19. Full-time or part-time employment, medical benefits, and paid vacation are available. Email resumes to info@familyandchildrensdentistry.com. For additional information please contact Jackie Williams at (404) 671-3802 direct or (404) 349-7777 ext. 106.

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Dental Practice in Lithia Springs, GA in need of a Dentist to work one day a week. Dentist must be capable of treating posterior root canal therapy, as well as restorative fillings. Please call office (770) 941-7261 or fax resume to: (770) 941-2371. Associate Dentist (Northeast Georgia): Do you enjoy practicing fast-paced, hightech dentistry, but still love the small hometown atmosphere where you know all your patients by name? Bring your sense of humor and love for dentistry and we’ll take care of that tedious business side of dentistry that you didn’t bargain for when you went to dental school. Enjoy an easy commute from metro Atlanta OR fall in love with the NE Georgia Mountains and enjoy golf, canoeing, fly-fishing, hunting, mountain biking, and hiking in those carefree hours away from the office. 30 hr week, no Saturdays, guaranteed daily minimum salary plus percentage of collections. This is a great opportunity for a semi-retired dentist or a recent graduate looking to enjoy life while doing what you love—DENTISTRY! Interested applicants: Please email your resume / C.V. with contact information to: jobs@comeliadental.com. Expanding Dental Group Seeking Dentists for our Atlanta-Based Practices! We want you to join our growing team and enjoy a large, built-in patient referral base, clinical autonomy, advanced technology, a professional support team, paid time-off, competitive compensation, and signing bonuses! We provide specialty & general dentistry to patients of all ages and offer pediatric conscious IV sedation and adult sedation dentistry. IMMEDIATE openings available for recent grads, general dentists, and / or pediatric dentists in our expanding Lilburn, Dacula, and Gainesville pedo practices. Potential for more hours if willing to travel. FT / PT positions available now. Immediate openings for an experienced general dentist & endo / perio specialists in our Lilburn & Gainesville locations. PT available now but potential for FT. Please email cover letters and CVs to hr@tebodental.com. For more information, please visit us at www.tebodental.com.

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NORTH GA MOUNTAINS ASSOCIATE NEEDED: Ref #8884. Part or Full Time. Must be motivated toward a busy schedule. Join a practice with a great staff. Send your resume to dentalinfo@tds.net. SUBURBAN ATLANTA ASSOCIATE NEEDED: Ref #8832. Full-time career opportunity available in a well established, thriving cosmetic and restorative practice. Send resume to williamwolfdds@yahoo.com; (770) 922-9932 or fax to (770) 929-0705. Help us provide dental care to kids in need. Travel daily to schools around your area. No evenings or weekends. Excellent compensation. For more information and to apply, visit www.smileprograms.com. Wanted: FT / PT Dental Associate for established family practice in Athens. Energetic, Personable, and Willingness to learn required. Opportunity for possible purchase. Experience preferred. Send resume to dmd_t@bellsouth.net.

WEST GA ASSOCIATE NEEDED: Ref #8906. Candidate must love working with adults as well as children. Must be able to do extractions on adults and basic restorative on children. For more information, call Dr. Earl Douglas at (770) 664-1982 or email earl@adssouth.com. C A R R O L LT O N — A S S O C I AT E NEEDED: Ref #8960. Must be able to work independently in the growing full-service practice. Benefits include excellent compensation package including medical, malpractice, and retirement. For more information contact Dr. Earl Douglas at (770) 664-1982 or earl@adssouth.com. Pediatric Dental Office in Metro Atlanta is seeking Pediatric Dentist and General Dentist to work in quality oriented expanding business. We offer a team motivated working environment and competitive salary. Please contact Ms. Daniel at (404) 668-1155 or send your resume to pdentistryjobs@gmail.com.

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Outstanding associate opportunity for a General Dentist to join our highly successful practice in Woodstock, GA. This is a non-chain dental practice with an emphasis on serving children & adults. Our success comes from doing what is best for our patient, and an extreme focus on a positive company culture and employee support. Enjoy great practice environment & culture; continually trained & dedicated staff to support you; no day-to-day headaches of practice management; full digital; and well-established 30(+) year patient base & growing. Strong internal systems for increased efficiency bringing you, the doctor, the opportunity to see patients in a productive, yet quality driven manner. 100% doctor support when and where you need it. Please submit resumes reggieworksws@yahoo.com.

ATLANTAâ&#x20AC;&#x201D;ASSOCIATE DENTIST, ENDODONTIST, and PERIODONTIST NEEDED: We currently have three positions available in our quality-oriented, well-established group practice with multiple locations. This is a very lucrative opportunity for an experienced candidate with good interpersonal skills. Large patient / referral base with abundant new patients each month. Well appointed, beautiful office including CAD / CAM and the latest technology for general dentistry, state of the art surgical suites for periodontics, and new microscope for endodontics. We have successful systems in place, including an exceptional team of assistants and support staff. Come be a part of our team and join us in creating an atmosphere of excellence, fun, and productivity. Email resumes to 1careerinfo@gmail.com.

Pediatric Dentist Needed: We have an outstanding full time opportunity for a Pediatric Dentist / General Dentist (would require a minimum of at least 3 yearsâ&#x20AC;&#x2122; experience in pediatric dentistry) in our successful, well-respected quality orientated private pediatric dental practice for the right candidate. We are seeking a special, motivated, personable full time pediatric dentist to join in our success. We are a booming practice with tremendous growth and earning potential. We offer in office sedation. We offer excellent compensation and benefits. For more information, please contact Dr. Vishant Nath at (678) 763-2600 or email drnath@kidshappyteeth.com or you can contact Amanda at (678) 352-1090, (678) 429-9931, or amanda@ kidshappyteeth.com. CLASSIFIEDS Continued on page 28

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GEORGIA—ATLANTA. Multiple pediatric dental offices in Metro Atlanta are seeking pediatric dentist and general dentist to work in an extremely successful, expanding business. We offer a team motivated working environment and a competitive salary. We believe in a high level of patient and parent education and making sure that children have an excellent dental experience at each visit. Our practice provides all levels of care, including oral sedation, IV sedation, and general anesthesia at local hospitals. Candidate must have excellent communication skills, be enthusiastic and motivated. For more information please call (678) 923-4466 or email brian.friedman@dentistry4children.com. Visit our web site at www.dentistry4children.com.

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GA—Cartersville, Hiram, & East Point: Outstanding opportunity available for a skilled & enthusiastic General Dentist to join our successful multi-specialty, group practice. Become a part of our team that provides all phases of patient care: General, Orthodontic, IV Sedation, Endodontics, & Oral Surgery. Our offices are paperless with digital radiographs & state-of-art equipment. Excellent benefits package based on experience. Email CV to hr@asmile4u.com or call (678) 387-2783 x1204. Dentist Opportunities: Copperhill, TN / McCaysville, GA. Dental Partners is one of the fastest growing family dental practice groups in the Southeast. We give you the ability to focus on patient care while earning a base of $125K-$200K and the opportunity to earn more based on production. Benefits package of medical / vision / life / FSA, 401K, professional liability, and yearly CE allowance. Relocation and student loan repayment assistance program available. Email resume to areimiller@dental-partners.com or call Ashley Reimiller, Director of People Development (321) 574-8003.

PRACTICES / OFFICE SPACE AVAILABLE Former Ortho Suite Available with Courtyard Views! Located in North Cobb. This 2000 SF Office (w/ Large Windows) is fully plumbed and equipped. Potential for Large Ortho referral base from adjacent Pediatric dental practice. Floor plan features 2 Restrooms, 6Opertories plus 2-Consults, Private Doctors suite, Hygiene Prep, Lab & SteriCenter all include Built–ins. All utilities included. Flexible Lease Available. Contact Mike at (404) 509-4146 or mike@morceauproperties.com. N ATL AREA: General practice. 5 treatment rooms with ability to expand days, hours, and services. Wonderful for 2 person team or specialists. Established in 2006. Furnishing & equipment valued over $200,000. Collections over $400,000. Great location, established will go quickly. Financing available (up to 100%). Contact Lynn at lynn@5thaavc.com for details.

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Dental Space for Specialist in Greater Atlanta! Stockbridge, Fayetteville, Duluth, Dunwoody, Woodstock, Stone Mountain, and Riverdale locations. Ideal for Pediatric Dentist, Periodontist, Endodontist, or Oral Surgeon looking to add satellite location or new startup. Already plumbed & fully equipped with 5 operatories and room for 2-3 more. Save time & build-out costs! Contact us at: dentalspecialist2@gmail.com. Dental Space Available! Duluth, GA. Already built-out and plumbed with dental equipment! Convenient location located off Sugarloaf Parkway near I-85. Built in 2007. Up to 6 operatories if needed. Sterilization, consultation room, kitchen, front office and private doctor office. Split design dental space perfect for new dentist or specialist satellite office. Upscale building in a high growth area with excellent demographics. Move in ready! Contact: Lee Eastwood, CCIM at (770) 390-9970 or email Leastwood@Eastwoodres.com. CLASSIFIEDS Continued on page 30

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CLASSIFIEDS Continued from page 29 For Sale: High Net Practice. $850,000 gross, 4 ops, FFS & INS < 1% PPO. Excellent location to raise a family. Atlanta 2 1/2 hours, Beach 2 1/2 hours, Mountains 3 hours. Call Bill Morris at (678) 725-6459. Henry County: Bread and Butter FFS practice collecting $1 million per year, referring out most Endo and surgery. Selling doctor would like to transition over 6 months and the staff will stay. 3,500 sq. ft. building with 7 treatment rooms (5 equipped) also for sale. For more information, please visit www.southeasttransitions.com, call (678) 482-7305 or email amanda@southeasttransitions.com. Use listing ID GA1044.

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Suwanee: 5 op, all FFS practice collecting $800K. In a great facility. Seller wants to work 5 more years. For more information, please visit www.southeasttransitions.com, call (678) 482-7305 or email amanda@ southeasttransitions.com. Use listing ID GA1054. West Cobb: Strong, well established, FFS practice. 5 equipped ops and can expand. Owner will stay for smooth transition. Over $700K in collections in 2013. Negotiable lease in great facility. Fully digital. For more information, please visit www.southeasttransitions.com, call (678) 482-7305 or email amanda@ southeasttransitions.com. Use listing ID GA1055.

NOW AVAILABLE: ALPHARETTA: Beautiful 6 operatory office grossing $600K. NORTH ATLANTA: Prime location grossing $700K, 6 operatories. ROSWELL: Great starter practice grossing $297K, retiring doctor, free-standing building. CONYERS: $700K, 20 hours/week. NORCROSS: $1.3 million, 6 operatories, GP focusing on implants. NORTHERN GA: Northern I-75 corridor grossing $550K; freestanding building. Contact Richane Swedenburg, New South Dental Transitions: (770) 630-0436 or info@ newsouthdental.com. Check new listings: www.newsouthdental.com.

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Inside This Issue • Executive Director Frank Capaldo: Our Path to the Future • Family Meetings: Leaving Loved Ones More Than Money

DATED MATERIAL PLEASE DELIVER AS SOON AS POSSIBLE

ACTION

Suite 200, Building 17, 7000 Peachtree Dunwoody Road Atlanta, Georgia 30328-1655 www.gadental.org