Western Cape Gambling Law Clauses Suspended Amid Tsogo Sun Cape Metropole Application
Betfred Buys Phumelela’s Betting World
Tsogo Suns Hotels Warns of R3.4bn Fall in Revenue
5G for Africa: The Virtual and Very Real Benefits
New Management Structure for NOVOMATIC Africa
Nigeria Plans Rollout of Central Monitoring System for Lotteries
EDITOR Roy Bannister Editor-at-Large Bill Healey ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage. Press releases are published in good faith and the publishers assume that information provided is correct. Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme. National Responsible Gambling Counselling Line – 0800 006 008
From the Editor: ON THE back of a lengthy covid lockdown - which saw land-based gaming’s revenue drop to zero for the better part of 2020 - South Africa’s recent 2-week covid-spike lockdown, coupled with social unrest in some parts of the country, could not have come at a worse time. South Africa is slowly rebuilding its gaming and hospitality industry, an important tax generator for the government and a very important sector in terms of job creation and the role it plays within tourism. To have this fragile situation endangered at this crucial juncture by corrupt politicians seeking to bring down law and order in South Africa in the interest of avoiding jail and investigation, is tantamount to treason. Treason of betraying South Africa’s people. Law and order needs to be restored and the interests of South Africans put first. International investment, local business confidence and South Africa’s good-standing in the global arena is at stake. The governement needs to take heed, and hopefully these sectors can recover, and grow in the years to come in a business and political environment untainted by corruption, ineptitude and cadre-deployment. Roy Bannister
Contents 2 2 4 4 6 6 8 8 10 12 12 14 14 16 18 22 22 24 26 28 30 30 32 34 34 36 36 38 39
Western Cape Gambling Law Clauses Suspended Amid Tsogo Sun Cape Metropole Application Betfred Buys Phumelela’s Betting World New Management Structure for NOVOMATIC Africa New Management Structure for NOVOMATIC Namibia Gaming and NOVOMATIC Namibia Properties Kiron Interactive Wins ‘Best Virtual Sports Supplier’ at EGR Awards 2021 Nigeria Plans Rollout of Central Monitoring System for Lotteries Tsogo Suns Hotels Warns of R3.4bn Fall in Revenue Jabu Mabuza Passes Away South Africa Welcomes New, Local and Next Level Online Betting Platform Kenyan President Approves Revised 7.5% Gaming Turnover Tax Rwanda Suspends Casino Openings Amid Covid-Spike Neezy’s Insights Help Sports Betting Operators Maximise Profit Pronet Gaming adds Incentive Games content to Dynamic Platform Offering 5G for Africa: The Virtual and Very Real Benefits Digitalization in Africa, the Risks and Transformation Needed Pronet Gaming Gets Early Access to Groundbreaking Live Casino Game Boardwalk Casino Precinct Adds R500m Mall Ezugi: Localisation Key to Unlocking Africa Online Gambling and Betting Fraud in South Africa GRANDWEST CASINO and ENTERTAINMENT WORLD GOES GREEN saves costs and improve efficiencies Malawi Calls for Casino, WAP (Wide Area Progressive) and Sportsbetting Licence Applications Administrator Appointed for Gauteng Gambling Board Stylgame Unveils ‘Player Hub’ Concept and New Website Two Gauteng Hospitals Receive Much-Needed PPE Sun International Opens Hearts as it Closes Hotel Doors for Covid-19 Lockdown Sun International Appoints New Non-Executive Chairman Rob Collins Passes Away Licensed Gaming Manufacturers & Suppliers African Gambling Regulators & Associations
June / July 2021
Gaming For Africa
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Western Cape Gambling Law Clauses Suspended Amid Tsogo Sun Cape Metropole Application The Western Cape High Court has declared clauses in the current Western Cape gambling law null for a year while public comments for the proposed new gambling bill are being considered and a new policy is put in place. CASINO OPERATOR Tsogo Holdings had applied to the court for relief for the amendment of its Caledon and Mykonos casino licences so that these casinos would be permitted to operate in the Cape Metropole. In response to the enquiry, the Western Cape Gambling and Racing Board said that it was not competent to consider an application for the relocation of casino operator licences in the Western Cape, with further aversions that the relief sought could
lead to “cannibalism in the industry” as this would affect GrandWest Casino located in the metropole. “Furthermore, according to the board’s explanation, it is impermissible to apply for an amendment of a licence where the intention is to substitute one premises for another.” “The provincial government states that there is yet another reason why Tsogo Sun’s application must fail. It is that the WC Act does not currently permit the relocation of an existing casino operation from one location to another by means of an amendment of the conditions of the license. A fresh licence, specifying the new premises, is required,” court documents read. Premier Alan Winde, a respondent in the high court matter, said the City would not be taking the matter on appeal. “I take note of the outcome in the matter on July 2, 2021, and that the judgment has declared the old Western Cape Gambling and Racing Policy Determinations (the policy) invalid, but which declaration of invalidity has been suspended for a year so that a new regulatory policy for gambling can be put
in place.” “There is already a proposed new gambling bill that has been published for public comment and (for) which comments are now being considered and this judgment will no doubt be taken into consideration in the finalisation of that bill in due course. Obviously on the basis that after we have been able to consider it, we don’t decide to take it on appeal,” Winde said. A public hearing was held last year regarding the Western Cape 19th Gambling and Racing Amendment Bill in which it was also said that “that the Western Cape Gambling and Racing Board is experiencing a shortfall in funding for the current year. As a result of the loss of exclusivity fees paid by casino and gambling machine operators, the board had become increasingly reliant on transfer payments from the Provincial Treasury which faced dire spending cuts. The amendments aimed to make sure that the regulator had an independent source of income to ensure that it was selfsufficient and that gambling was regulated appropriately.”
Betfred Buys Phumelela’s Betting World Betfred has secured a foothold in the South African betting market, purchasing Betting World (bettingworld.co.za) from Phumelela, conducted via the newly established Betfred South Africa brand. REPORTEDLY CARRIED out at a purchasing price of R120 million (£6.1 million), subject to final adjustment relating to the net capital of working items, the transaction was considered officially concluded as of 31 May. The purchase of Phumelela’s online betting vertical is reported to have been disclosed by Phumelela business rescue practitioner John Evans, leading the bankruptcy arrangements of the heritage South African racetrack operator. Last summer, a distressed Phumelela Gaming and Leisure suspended its trading on the Johannesburg Stock Exchange (JSE) as the company filed for South African bankruptcy protection. Fred Dorne’s Betfred initially expressed interest in the financially troubled firm after the Johannesburg High Court placed its assets under bankruptcy protection, prompting the company to
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request additional investors in order to avoid outright liquidation. Agreeing on a business rescue plan arrangement, Phumelela was subsequently forced to place its South African racetracks for sale by creditors. Betfred’s original intent was to acquire all Phumelela racetrack properties for R875to-925 million (€44-46m) in a bid that saw the Manchester bookmaker compete against a fund owned by racing enthusiast Mary Oppenheimer-Slack and her daughter Jessica Jell –members of South Africa’s richest mining family. Despite its significantly larger rescue offer, Betfred’s bid was refused to be reviewed by auditors, who had agreed to back the Oppenheimer fund as an existing creditor of Phumelela’s business. South African business news sources
have branded Betfred acquisition of World Betting as a transformative deal for South Africa’s sports betting landscape – which to date has been strictly fenced for domestic incumbents. As yet, Betfred has made no official statement on its acquisition of Phumelela’s World Betting asset, disclosed by rescue practitioners. Apart from its UK operation, Betfred has an online casino and betting product in Spain and, in its first foray into the US, has launched a sportsbook at Grand Falls Casino. The arrival of Betfred in the SA market may not be good news for established bookmaking firms such as World Sports Betting and Hollywoodbets because Dorne will probably want to introduce a number of special offers to punters, a common practice in the UK. June / July 2021
New Management Structure for NOVOMATIC Africa NOVOMATIC aims to excel services, support and product placement in the African markets by implementing a new management structure. NOVOMATIC HAS been spearheading the South African gaming industry with a long-term footprint and a record of success for more than 20 years. NOVOMATIC products have a substantial track record of leading performance all across Africa and are renowned for their outstanding design, immersive game play, premium quality and proven reliability among both the gaming operators and players. On the one hand, the team at the regional NOVOMATIC Africa headquarters located in Johannesburg is delivering first class products and services to gaming operators in both the casino and the Limited-Payout-Machine market segments in South Africa and many other African countries. On the other hand, the Johannesburg team is strategically steering NOVOMATIC’s gaming operations in Namibia and Eswatini. Recent personnel and structural changes in the executive management of the company aim to address challenges in the local business environment as well as changing market dynamics and are set to strengthen the customer relationships throughout
Left to Right: Muriel Loftie-Eaton, Sonya Nikolova and Alexander Merwald.
the region by leveraging the teams’ competences and level of performance. As of June 1, 2021, Sonya Nikolova, Muriel Loftie-Eaton, and Alexander Merwald will officially resume their roles as Managing Directors of NOVOMATIC Africa: Sonya Nikolova is acting as CEO whilst continuing to lead the sales activities on the African continent. Muriel Loftie-Eaton is acting as CFO, and Alexander Merwald as CIO, while continuing his role as Head of NOVOMATIC Group Mergers and Acquisitions. NOVOMATIC would like to extend its gratitude to the former executives Gary Chapple and Gordon Cameron for their integrity and long-lasting contribution to the outstanding success story of the company in the South African region. Sonya Nikolova joined NOVOMATIC AG in 2016 in a senior position at the Global Sales department. Her professional background in Industrial Engineering and Management as well as vast expertise in senior executive positions within the gaming sector add great value to the business operations and management team of
the NOVOMATIC Africa Group and a guarantee of professional, timely and effective support to all partners and NOVOMATIC customers in the region. Muriel Loftie-Eaton is a qualified chartered accountant and has been involved with NOVOMATIC since 2017. Her involvement commenced as a business partner and consultant with her formally joining the board of Directors of NOVOMATIC Africa in 2020. Muriel has had a long-standing career in the gaming industry having previously been employed by Tsogo Group’s parent company HCI for almost 10 years in various executive capacities. Alexander Merwald has been with NOVOMATIC AG since 2012, when he was put in charge of the Group’s M&A department. He has a degree in finance and before joining NOVOMATIC has had a successful career in corporate finance advisory. Alexander Merwald will add significant value in regard to the expansion plans of NOVOMATIC Africa in the operational gaming segment of its business in the region.
New Management Structure for NOVOMATIC Namibia Gaming and NOVOMATIC Namibia Properties As of July 1, 2021, Johannes Winkler and Alexander Leithe will officially commence their positions as Managing Directors of NOVOMATIC Namibia Gaming and NOVOMATIC Namibia Properties, joining the existing Managing Directors Sonya Nikolova and Alexander Merwald who will continue to lead all strategic and corporate governance processes related to the core business of both Namibian entities. JOHANNES WINKLER will be responsible for the day-to-day operational business, whereas Alexander Leithe will be responsible for the financial agendas of NOVOMATIC Namibia as well as for driving the strategic expansion in the region. The new management will ensure a successful cooperation with the management team of NOVOMATIC Africa and the board of NOVOMATIC AG in Austria. Alexander Leithe joined NOVOMATIC AG in 2017 as part of the Group’s M&A department. In his function as an M&A manager he was leading various national and international projects. He is a CFA charterholder with a master’s degree in
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finance. Before joining NOVOMATIC, Alexander Leithe was working for various financial advisory companies in Austria and abroad. Johannes Winkler has been involved with the NOVOMATIC AG group since more than two decades, setting up the groundwork for NOVOMATIC to enter the South African market. After running his own companies in the USA and in Namibia, Johannes Winkler now returns to NOVOMATIC and will implement strategies to further guarantee the high quality and reliability of NOVOMATIC products and operations in the Group’s own gaming halls as well as for Namibian customers.
Left to Right: Johannes Winkler and Alexander Leithe June / July 2021
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Kiron Interactive Wins ‘Best Virtual Sports Supplier’ at EGR Awards 2021 Quality in product and service recognised with top industry honour KIRON INTERACTIVE, the long-established pioneer in Virtual Sports games, has been crowned Best Virtual Sports Supplier 2021 at the prestigious EGR B2B awards in the ceremony in London. Day one of the annual event, widely regarded as the most celebrated award programme in the industry, saw a virtual ceremony that celebrates the very best service providers in the online gaming industry, recognising the achievements of suppliers from across all the major
disciplines, and it was Kiron that scooped the title in the keenly contested Virtual Sports category. The judges remarked that not only did Kiron’s entry stand out, but its development and implementation of its proprietary, cutting-edge motion capture technology was particularly impressive. Among the supplier’s achievements during the all -important judging period was a substantial growth in their online business, on the back of 17 new games,
boosting its portfolio to 45. Revenue and growth has seen Kiron partner with a host of tier-one operators globally, while it’s long-time alliances with industry leaders like Sisal, Lottomatica and Genius Sports among others illustrate the strength of its product and service provision. Kiron’s flexible, configurable solutions have been servicing the gamut of enterprise operations since 2001 and the award is recognition of its bespoke, per-client approach, providing content created using the latest CGI technology, motion capture and proprietary physics engine. Together with extensive betting markets replicating those in live sports, Kiron provides the perfect cross-sell for traditional sports bettors and its continued, rising popularity positions it perfectly for continued success. Steven Spartinos co-CEO of Kiron said: “Thank you to EGR for this award, we are very excited to have won this fantastic accolade! In-spite the Covid lockdowns, we have had an amazing past 12 months at Kiron. We would like to say a very a big thank you and congratulations to our incredible team for their hard work in achieving this.”
Nigeria Plans Rollout of Central Monitoring System for Lotteries The Nigeria government has announced that it is planning to launch a CMS (Central Monitoring System) to help unlock the potential of lotteries as a source of public funds. THE COUNTRY’S Special Duties and InterGovernmental Affairs Minister, George Akume, at a recent public event, said the government would simultaneously repeal the existing National Lottery Act 2005 and the Gaming Act 2021 as a way to help earn funds for the promotion of quality health care. Nigeria is expecting to see its annual budget deficit rise to around $13.7 billion
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by end of next year and Akume reportedly declared that the legislative move would allow the administration of President Muhammadu Buhari ‘to accommodate the growing dynamism of the lottery business’ and ‘help steer the industry to international best practices’ while bringing in more cash for good causes and ‘sanitize the industry for much approved revenues’. “The government is committed to
ensuring that returns obtainable from other non-oil sources of revenues are maximized. Hence, lottery is one of such alternative revenue source that this government has identified and is determined to make it more productive and sustainable. As the sector becomes firmly established, it is our expectation that lottery will be included in the strategic plans of the nation,” he is quoted as saying. June / July 2021
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Tsogo Suns Hotels Warns of R3.4bn Fall in Revenue SA’s biggest hotel operator, Tsogo Sun Hotels, has warned of a revenue fall that exceeds its R3.37bn market value, as the industry grapples with a slump in tourist and business travel as a result of Covid-19. REVENUE IS expected to be up to 76% lower, or R3.4bn, to end-March Tsogo Sun said in a trading update, also warning of an up to R1.5bn fall in core profit, to a loss of about R189m. In a SENS update, shareholder are advised that Tsogo Sun Hotels is scheduled to release its financial results for the year ended 31 March 2021 onor about 27 May 2021. Part of the SENS update reads: In terms of paragraph 3.4(b) of the JSE Limited Listings Requirements, listed companies are required to publish a trading statement as soon as they are satisfied that a reasonable degree of certainty exists that the financial results for the period to be reported on, will differ by at least 20% from those of the prior comparative period, being 31 March 2021. Shareholders are accordingly advised that: – Revenue is expected to be between 72% and 76% lower (R3,222 million and R3,401 million lower), compared to the prior comparative period of R4,475 million. – EBITDAR is expected to be between R1,516 million and R1,541 million lower compared to the prior comparative period of R1,352 million. – Earnings per share (“EPS”) is expected to be a loss of between 8% and 20% lower (between 67.6 cents and 77.7 cents) compared to the EPS loss of the prior comparative period of 84.5 cents.
– Headline earnings per share (“HEPS”) is expected to be a loss of between 57.4 cents and 66.7 cents compared to the prior comparative period HEPS of 20.4 cents; and – Adjusted HEPS is expected to be a loss of between 47.4 cents and 55.1 cents compared to the prior comparative period Adjusted HEPS of 26.2 cents. EPS results are impacted by exceptional losses of R263 million (2020: R1,174 million) net of tax and non-controlling interests, the majority of which relates to fair value losses on the revaluation of the externally-managed investment properties in Hospitality Property Fund Limited, property, plant and equipment impairments of a number of hotels in South Africa and Offshore as well as impairments of Offshore investments. The majority of the quantum of these impairments are due to management’s assessment of the negative impact of COVID-19 on forecast cash flows generated by the underlying hotels for the financial years ended March 2022 and March 2023, as well as the volatility in the bond market and increased in-county risk assessments that have had a material impact on discount rates across the portfolio. Excluding the impact of these exceptional items, HEPS and Adjusted HEPS are expected to be losses of between 57.4 cents and 66.7 cents and
between 47.4 cents and 55.1 cents respectively, reflecting the difficult year with substantially reduced trading volumes. Liquidity and access to facilities are of paramount importance and the Group has met the revised covenant requirements at the December 2020 and March 2021 measurement dates. The Group extended a R600million general banking facility, of which R100 million was utilised at 31 March 2021, which was due to expire in June 2021, to June 2022. There are no other facilities expiring within the next 12 months. The lenders to both Tsogo Sun Hotels and the now wholly owned Hospitality Property Fund Limited have been supportive of the Group during this challenging period and have approved the covenant waivers for September 2021. As a consequence of these interventions and having reviewed the cash flow forecast, directors are of the view that the Group has sufficient resources to continue operations as a going concern in a responsible and sustainable manner. The Group continues with the implementation of its Covid-19 action plan to contain costs and preserve cash. The financial information on which this trading statement is based has not been reviewed and reported on by the Company’s external auditors.
Jabu Mabuza Passes Away The former group CEO of Tsogo Sun, Jabu Mabuza, has died following complications from covid-19. MABUZA, A towering figure in South African industry held a number of high-profile roles in the business and tourism sector, including leadership roles at Multichoice, Eskom and the South African Tourism (SA Tourism) Board. The 63-year-old Mabuza was first appointed to the SA Tourism Board in 2003. In his nine years on the SA Tourism Board, he served six of those years at the helm of the organization as Chairperson. “It’s a sad day for the nation to lose a person of his stature and calibre as he contributed to the success of many industries and sectors, including
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tourism,” commented SA Tourism Board Chairperson, Siyabonga Dube. “He led our organization through the tough times of the economic crisis in 2008/2009 and then through the successful times of the 2010 FIFA Soccer World Cup where the tourism sector enjoyed some of its greatest achievements from an arrivals and economic growth perspective.” “Jabu was also a champion in leading the way for the transformation of the sector and was key to pushing for equal and added opportunities for Black businesses and entrepreneurs and for inspiring the
emergence of Black businesses and entrepreneurs,” added Dube. After Mabuza left SA Tourism in 2012, he never left the sector though as he served in various capacities at Southern Sun, Tsogo Sun Holdings and Sun International. He also served as South Africa’s representative on the board of the World Travel and Tourism Council. At the inaugural Lilizella Tourism Awards in 2013, Mabuza also received the first ever Minister’s Award from the then Minster of Tourism, Marthinus van Schalkwyk. June / July 2021
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South Africa Welcomes New, Local and Next Level Online Betting Platform As the world of sports prepares for the European championships, the Springboks vs British and Irish Lions tour and the Tokyo Olympics, South African sports lovers and punters will be looking forward to backing their favorite teams and players through the latest addition to the online betting community; Spotonbets SPOTONBETS IS an online betting platform that brings back the fun and excitement into sports betting. This platform aims to take Sport and Games in the South African online betting space to new and unprecedented heights. Spotonbets has an exciting registration bonus up for grabs of up to R3000, register now on www. Spotonbets. co.za for more details on this limited offer. There is more in store for our players, our simple and easy to use platform is available on www.spotonbets.co.za which is also accessible via all mobile devices. Spotonbets has a wide variety of BetGames, which include Poker and the Wheel of Fortune that is available to our players to choose from depending on what they enjoy. Spotonbets launched online in 2020 and is backed by a world class platform that is already recognised in different parts of the world. Whether your team is winning or losing,
you will not be alone, as we are there every step of the way to ensure that you have more fun than your team does, but responsibly. ‘’This is a big sporting year domestically and also on the international front. Our mission is to be top of mind, when South African’s think about sports, gaming and betting we want them to think of Spotonbets as their platform of choice.’’ ‘According to SportsPro, the Sports betting industry in the USA generated over a Billion Dollars in revenue last year that is expected to grow six fold in the next two years. We believe that we can reach the same heights here in South Africa too. Our players must know that they are able to trust us, while betting responsibly.’ Said Spotonbets, Operations Manager Gys Potgieter. Spotonbets recently launched their Back the Boks campaign based on the series
between the Springboks and the British & Irish Lions, starting in July. “We want our new players to feel at home and included from the get go, this campaign will encourage our players to wear their Green and Gold colours proudly, as they get behind the Springboks from the comfort of their homes live on television, and on our platforms, be it social media or our website’’ he explained. The past year including level 4 adjusted lockdown restrictions has not allowed sport fans to watch their favourite teams at stadiums, social venues or with friends and family. Most sports fans have been spending their time at home and watching their favorite team take on the rivals without the support of the fans cheering them on at the stadiums. But, if you miss out on live games, you can still keep up to date by following Spotonbets on our social media pages. Our Social media handle is @SpotonbetsZA
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Kenyan President Approves Revised 7.5% Gaming Turnover Tax The fate of Kenya’s sports betting industry has been revived following President Uhuru Kenyatta’s signature of a 7.5% tax on gambling wagers. THE TAX measure was contained within the Kenyan Revenue Authority’s (KRA) revised ‘Finance 2021 Bill’, which saw the government modify its federal taxes on gambling and telecom sectors. Securing its presidential approval, the KRA has agreed to lower Kenya’s blanket 20% wagering tax imposed on all gambling verticals. The controversial tax charge had been approved as a measure of Kenya’s 2020 Finance Bill, which was suspended following a last-minute injunction by a Nairobi High Court that demanded the KRA justify the ‘doubling of tax rate that had originally been settled at 10%’. Under pressure to sign-off Kenya’s 2021/2022 National Budget, Kenya’s government ordered Treasury Secretary Ukur Yattani to undertake a review of business tax rates. Yattani’s Finance Committee recommended the KRA to impose a blanket 7.5% wagering tax on all gambling verticals, including lotteries, a measure that should be approved as an amendment to the Finance Bill requiring President Kenyatta’s ascent.
Despite being endorsed by the Finance Committee, Kenyan gambling held no guarantee of securing the President’s approval – as Kenyatta had become a vocal opponent of the gambling sector. For a number of years the Kenyatta government had ordered market leader SportPesa and others to pay the KRA a reported KSH 60 billion in unpaid taxes related to charges on player winnings.
Disputes between the Kenyatta government and the sports betting sector were brought to a boiling point in 2019, as national telecoms and banks were ordered to terminate all business services for licensed bookmakers. Kenya’s regulatory uncertainty saw a number of bookmakers, including SportPesa, exit the market. However, in 2020 Sportpesa would return under the new ownership of Milestone Games and have its licence immediately suspended by the Betting Control and Licensing Board (BCLB) Despite continued regulatory uncertainty, Kenyan sports betting has welcomed new incumbents joining its marketplace. At the start of 2021, Betsson AB launched its Betsafe Kenya brand in partnership with BCLB licensed incumbent Bet High Kenya. Upon its entry, Betsson outlined its commitment to sustainable growth within Kenya, launching and promoting the market’s first safer gambling programme for players.
Rwanda Suspends Casino Openings Amid Covid-Spike Rwanda has temporariliy halted the opening of its casino industry amid a spike in covid-19 cases. The development comes in the wake of a surge in coronavirus cases in Rwanda, with the country recording a new daily high of 964 cases recently. RICHARD NIYONSHUTI, Ag. Permanent Secretary, Ministry of Trade and Industry said the decision had been taken in light of the prevailing Covid situation. “There has been an increasing surge in the numbers and it’s prudent to look into ways to minimise the spread of the pandemic,” he said. Asked about when the industry is likely to resume operations considering it was just starting to reopen its doors after months of closure due to the virus, he said, “the timeline will be determined by how the health sector advises on the pandemic based on the epidemiological data.” The suspension follows the recent opeoning of five betting companies and two casinos that had been allowed to open their doors to the public after fulfilling requirements, Safari Gahizi, the president of Rwanda Gaming Association, told media outlets.
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June / July 2021
Neezy’s Insights Help Sports Betting Operators Maximise Profit The South African sports betting industry’s turnover reached a record of R75,7 billion for the year ended March 2020. THIS SHOWS an increase of 26% to the prior year. Despite significant growth in the Sports Betting Sector, operators’ margins are still under pressure. Now more than ever, sports betting operators need to consider their technology and resources to maximise commercial opportunities. This is where Neezy’s intuitive Lotto Betting API fits in. Neezy’s seamless technology allows operators to offer betting on lotto and lucky numbers in addition to their traditional sports betting offering, all while keeping players engaged on their native platform. This is not to mention the team behind Neezy’s powerful technology - Rob Warrington, Non-executive Chairman and Dhrupal Amin, Managing Director are a powerhouse combination with decades of experience in both the local and international gaming industries, offering unique insights to Neezy’s customers and spearheading innovation. “Rob’s tremendous gaming technology experience and deep understanding of the lottery psyche combined with my own executive background in sports betting operations enable us to offer unique insights to our clients. When we talk to clients we seek to understand their pain points, and then, using our collective
experience we provide a custom solution that will help operators acquire and retain players and most importantly improve profitability,” says Amin. “Based on our discussions with 30 of South Africa’s top bookmakers we believe that betting on lucky numbers comprise at least 40% of the total sports betting market value - in other words an estimated R30,3 billion. At an average of R4 per lucky number ticket it is estimated that bookmakers generate approximately 7,5 billion tickets annually,” Amin continues. “It is therefore critical that operators equip their business with the best technology possible to maximise this opportunity.”
“Neezy’s lottery technology solution and games have been developed over 15 years and currently powers some of the world’s largest lottery brands. This deep experience and capability allows us to provide excellent game experiences for punters whilst maximizing engagement and commercial value for our bookmakers, “ says Warrington. Having worked with gaming operators around the globe, Neezy has case studies that demonstrate how to best utilise technology to increase player acquisition and retention and ultimately increase Gross Gaming Revenues. Neezy’s lottery solution has been specifically tailored for the South African market to provide relevant and exciting jackpots to punters. “Even though the Neezy platform has powered some big names globally, we understand that South African bookmakers and punters have very unique requirements and have tailored our game play and technology accordingly. It has been a 2 year journey that we are now ecstatic to bring to the South African market,” adds Amin. For more information visit www. neezytechnologies.com, contact partner@ neezytechnologies.com or call Neezy on +27 (84) 616 3314.
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Pronet Gaming adds Incentive Games content to Dynamic Platform Offering Pronet Gaming, a market-leading iGaming provider, has added engaging sports-themed content from Incentive Games to its comprehensive casino platform. THE EDINBURGH-BASED studio specialises in the creation of free-to-play and pay-to-play sports games, designed to appeal to customers who may not normally be interested in online casino. The cross-sell potential of Incentive Games’ products makes the studio’s content a particularly timely addition to Pronet Gaming’s ever-expanding catalogue and complements its market-leading sportsbook solutions ahead of a summer featuring the Copa América and Euro 2020 football tournaments. As Incentive’s games are Opera Mini compatible, they complement Pronet Gaming’s offering across Africa, while its free-to-play games provide operators with a strong acquisition and reactivation tool. The latest integration further enhances the
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offering of Pronet Gaming as it continues to expand quickly into emerging markets around the world. John Gordon, CEO at Incentive Games said: “Pronet Gaming has received international recognition for both their casino and sports betting platform. Our entertaining games will help their clients acquire and retain players, giving them an advantage in competitive markets. “Pronet Gaming is an organisation that innovates with the purpose to bring value to their operator clients and this is exactly why our
products are such a good match. We are truly excited to work with them and their continually expanding client base.” Bobby Longhurst, CCO at Pronet Gaming, said: “The continued high quality of our platform depends on the strength of its content, making Incentive Games an ideal partner as we serve our operators with a wide variety of games. “Their innovative approach to games design and cross-sell appeal makes them an ideal partner as we continue to serve operators with an array of premium content.” June / July 2021
5G for Africa:
The Virtual and Very Real Benefits Will a new generation of mobile technology create a new generation of opportunity and content in virtual sports and gaming? Kiron Interactive considers it a safe bet. THE CHALLENGES of optimising the market for mobile gaming in Africa have been well documented. But despite the issues surrounding infrastructure and cost, mobile adoption on the vast continent continues to grow. A recent study reported that 614m people, over 50% of the population, are mobile subscribers in SubSaharan Africa, with 475m, 39%, actively using mobile internet. New statistics from the Global mobile Suppliers Association (GSA) have revealed that 18 countries in Africa are already “evaluating, testing, trialling, deploying 5G,” and of those, eight “have deployed 5G into pre-commercial or commercial networks.” So what does this mean for the African igaming industry? Steven Spartinos, founder and co-CEO of the industry’s leading virtual sports supplier, Kiron Interactive, explored the potential impact of 5G’s rollout on the continent and how it will help strengthen the online space for Kiron and its operators. What is the current state of play in terms of mobile coverage in Africa? Is cost the main barrier, or coverage, or both? Where access to data is limited and streaming is expensive, virtual suppliers are having to adapt their technology to accommodate these challenges by offering lighter versions of their products. The same goes for content too, with operators requiring tailored portfolios to suit the varied player preferences of individual countries. These two factors combined, demand significant investment in new games and formats as well as infrastructure. Is 5G even considered a priority for many countries, or is 4G still developing? Currently, the short-term focus for operators
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and investors is to increase the uptake of 4G with 5G slowly being introduced across the continent primarily in Sub-Saharan Africa. 5G is not an evolution of 4G but a full, new mobile system, which is focused on connecting people and various devices faster and more effectively while also reducing costs and energy consumption making it an environmentally friendly solution. In time, it will benefit the faster placement of bets, quicker download time of game viewers and overall improvements for omnichannel solutions. Will an improvement in general mobile technology (i.e. handsets) allow Kiron to create more enhanced titles? Is this necessary in Africa, or is the current level of tech sufficient to roll out fan-favourite games on the continent? The driving force behind the igaming industry is technology, so its continued growth is not only encouraged but also expected. The introduction of 5G to the African market should have a positive impact on infrastructure which is currently one of Africa’s main obstacles. We believe that 5G will contribute greatly to the growth of a more tailored offering to the African player. An example of this is the introduction of a simplified game interface designed to offer more value to African customers. What benefits would 5G bring to the African industry in general and more specifically for Kiron? From a technological standpoint, 5G, in general, brings a host of improvements over its predecessors, not least in increased speed and bandwidth but also greater device density, Improved WAN connections, fixed wireless access upgrades and low latency connections.
The additional improved battery life for devices and enhanced security with hardened endpoints combine to create a far more powerful tool to aid mobile e-commerce. This in turn opens up far greater opportunities for suppliers like Kiron. New games in new and existing territories will follow with simplified interfaces to suit the network. Streamlined betting processes throughout omnichannel solutions would bring in a host of new operator partners and consequently greater demographic penetration. We have already seen the benefits of a robust and advanced mobile network in South Africa where we launched Jika Sports in late 2019, a virtual betting destination tailored specifically for that market. Its introduction made virtual sports available across all major South African bookmakers online, on mobile and in retail outlets. The response to it has been fantastic and it shows what can be done to bespoke your products for a market, not just in Africa but Globally. The Covid-19 pandemic has inadvertently resulted in a massive rise of streaming media and online gaming, the likes of which are only set to increase over the coming months. 5G has certainly found a place in the provision of quality connectivity for entertainment. Elements such as AR and VR will also depend on reliable, affordable internet. Is 5G already on the roadmap for Kiron in any shape? Is it a consideration for R&D at the moment? Yes, 5G is most definitely part of our R&D. Kiron is continuously looking to further develop its offering to the market by improving gameplay, ensuring more realistic outcomes and increased value to the player. The pandemic saw the closure of the landbased sports betting industry and created a surge in mobile activity. Combine this with the growing acceptance and use of alternative electronic wallet payment platforms and steadily improving mobile infrastructure, the time is most definitely right to make this a key focus for our future plans. Making 5G a consideration within our strategy is vital as the industry takes a shift towards a more virtual online focus and Africa continues to develop. As I mentioned previously, technology is the driving force in our industry and 5G is a key – and exciting - part of this. It’s a promising time to be in this industry and particularly virtuals and Kiron will ensure that it remains at the forefront of it. June / July 2021
GET YOUR HEAD IN THE GAME WITH GRIPP. DISRUPTIVE INNOVATORS IN THE GAMING INDUSTRY. GRIPP is an Internal Audit and related Advisory and Consulting company. Our agile and flexible approach places us in a unique position to tailor solutions in a cost-effective manner. We perform advisory and consulting services within the following gaming operations: Casino gambling Limited Payout Machines (LPMs) Paper & Electronic Bingo Some of our advisory reviews and consulting services include: Regulatory Compliance Reviews testing compliance to National and Provincial Minimum Standards Risk based Internal Control Reviews that focus on key control areas such as Cash Desk, Tables, Slots, Casino Administration, Points Liability, etc. Governance Reviews including King IVTM Gap Assessments, POPI Act and General Data Protection Regulation (GDPR) Assessments and Reviews. Health, Safety and Environmental Regulatory Compliance Assessments and Reviews, Business Continuity, Disaster Recovery and COVID-19 Readiness Assessments. Financial Intelligence Centre Act (FICA) Compliance and Investigative Reviews Information Technology and Cybersecurity Reviews. Designing Policy and Procedures for effective and efficient processes. GRIPP operates in South Africa, Botswana, Namibia and Lesotho. Our teams and tools are ready and available for clients across Africa.
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Digitalization in Africa, the Risks and Transformation Needed Jason Lane-Sellers Director, Marketing Planning EMEA, Fraud & Identity LexisNexis Risk Solutions
Jason Lane-Sellers is a highly experienced fraud and revenue assurance professional who has been working within Fraud & Risk in the telecommunications industry for over 25 years representing leading Operators globally. Jason is currently COO and member of the Board of Directors of the CFCA (Communications Fraud Control Association), he was also previously President of the CFCA, the vice-chair of Fraud Intelligence subgroup of the GSMA Fraud Forum, and one of the team leaders of the Forum’s Fraud Management Group. Jason’s expertise encompasses fraud and risk prevention strategy, operational effectiveness, fraud prevention technology and solutions, and risk prevention best practice. AFRICA HAS often walked its own path in finding ways to service the diverse needs of the continent, whether that is with technology solutions that were built on legacy platforms or new, innovative solutions to go to market. Successful companies that operate across Africa have had to be agile and flexible in developing solutions and being creative in the application of these services, in a difficult environment due to the diverse nature of the region. Digital transformation is accelerating across Sub-Saharan Africa, underpinned by increasing access to broadband connectivity. Governments, public institutions, the private sector and development organizations are increasingly using digital platforms to improve lives and fuel economic growth across the continent. The COVID pandemic has accelerated this digital transformation considerably, with better services such as mobile broadband and improved data packages whilst access to hardware has been helped by the introduction of options such as smartphone financing and other such programs. Digital services via web, mobile web and apps are an ever-greater proportion of consumer transactions. In an environment where people are comfortable managing their daily financial and transactional interactions via the 2G phone networks (USSD) the move to fully digital app or mobile web has the potential to simplify the user experience and provide enhanced capabilities such as extensive ecommerce, advanced financial services, gaming and next generation media consumption as the technology platforms which utilize these services become more widely adopted. However, this change increases risk and financial exposure for the companies providing these services as new platforms provide new ways for cybercriminals to attack. Africa has major challenges that it needs to overcome in order to appropriately manage and prevent emergent fraud risks. The Challenges Firstly, identity verification is still a challenge across a portion of the continent; in some countries up to 45% of the population does not have any formal
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identity verification. It is common in Africa for a phone number to become a unique identifier for a customer that wants to transact online or send money. This in turn creates three main challenges that can cause fraud risk exposure and loss in an organization. If identity fraud is a challenge due to the lack of valid formal identification capability, then how do you really validate an individual in a digital-only transaction. Can you rely on the phone number or device being utilized, how do you verify who is using the phone or are multiple devices being used by an individual attacker compromising your service? In the recent LexisNexis Risk Solutions cybercrime report the global average attack rate for online new account opening was over 10% across the globe, in high-risk markets the percentage is even higher, demonstrating the level of online attacks organizations can expect to receive in digital channels and a higher attack rate than traditional physical interactions. The second is account takeover fraud, this is a popular cyber-attack tactic in the African marketplace, particularly in the financial and telecoms markets. A fraudster seeks to gain control of a user’s account in order to manipulate a service or gain benefit from the utilization. SIM swap fraud is one of the most prevalent forms of account takeover. If a fraudster can manipulate a telecom company to allow them to initiate a sim swap on a phone account, this means the fraudster can use this account for their own purposes such as the manipulation of mobile money services including payments and money transfers. The key to preventing account takeover is establishing a trusted relationship with customers and having a way to identify that the authenticity of the individual attempting to perform a transaction. Firms should be aware that relying solely on methods such as SMS/OTP or password protection is no guarantee of online ID integrity. The third challenge to preventing cybercrime is a lack of awareness around the dangers of social engineering. Unfortunately, the average user in the region is still not fully aware of how social engineering cyberattacks compromise their personal data and the value of this data in the
cybercriminal world. The manipulation of individuals to pass on personal data is common across the world, but they particularly target markets where individuals either don’t realize they should not provide or can be persuaded with the promise of significant revenue to pass over personal data or identity information. Therefore, scams and schemes are run either to utilize their details to commit fraud or even use their services as “mules” where money or goods can be passed through to facilitate fraud. We know from the latest LexisNexis Risk Solutions cybercrime report that adults under 25 are one of the main targets for social engineering cyberattacks. This is partly due to this demographics’ much more relaxed attitude towards sharing their personal details with individuals they do not know. This problem is compounded in countries and continents such as Africa where you have disproportionately young populations. In Africa around 40 countries have populations where over 50% are under the age of 25. How To Prepare and Manage the Risks This is where sourcing and implementing the appropriate digital technology detection and prevention tools at the very start of roll out of any digital services is essential. One of the first controls that should be implemented in early digital adoption is Device Identity. Device fingerprinting, as it is sometimes known, becomes essential in the fight against new account opening fraud in the digital space. If you can reliably identify the device making the transactions and not rely on physical indicators given in a transaction (such as phone number, IMEI etc.) then you can dramatically enhance the quality of transaction validation. In the digital interaction world, there are a great deal of hidden identifiers that are bound to a device within a transaction, these are not normally analyzed or understood, as many standard fraud controls focus on the actual transaction details. Continued on page 36 June / July 2021
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Pronet Gaming Gets Early Access to Groundbreaking Live Casino Game Gonzo’s Treasure Hunt set for release with game-changing platform provider Platform specialist Pronet Gaming is amongst the first suppliers to release Evolution’s latest game Gonzo’s Treasure Hunt, three weeks ahead of its general release. THE ONLINE live game show is the world’s first live casino game to bring together live and slots-style gameplay and the first to utilise augmented reality technology. Inspired by NetEnt’s famous Gonzo character, the central feature of the game is the slots-style search for hidden treasures in a giant wall of 70 stones. While the hidden treasure mechanic will be familiar to Gonzo fans, a stand-out feature in this latest version is when the world-famous explorer comes to life as an augmented reality character and joins the live show hosts and players in the search. The innovative new title will be available to Pronet Gaming’s operator partners globally, further enhancing its comprehensive range of casino content. Bobby Longhurst at Pronet Gaming said: “This is yet another highly significant addition
as we continue to strengthen our portfolio. It’s so exciting that we are releasing this fresh take on a popular concept that widens the definition of both live and slots.
“Gonzo’s Treasure Hunt is all about giving the player control over their journey, which I think will really resonate with audiences and make it a big hit.”
Boardwalk Casino Precinct Adds R500m Mall Sun International subsidiary Emfuleni Resorts and shopping mall developer Flanagan & Gerard Group have broken ground on a new R500-million, 23 000sqm shopping mall, which will form part of a the Boardwalk Casino and Entertainment World precinct in Port Elizabeth.
THE DEVELOPERS, who are confident that a new mall will provide not only a tourist attraction component close to the casino complex, but also fill daily retail needs for locals. The developers expect to complete and launch the first phase of the mall on 9 December 2021, with completion of the second phase scheduled for September 2022.
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Ezugi is a part of the Evolution Group, specializing in live dealer games with a strong focus on its retail fixed odds offering, especially now as the world starts to adapt to the new normal and retail is opening up again. THE COMPANY has been at the forefront of the tech-driven new wave of live dealer over the past few years, allowing it to grow quickly across global regulated markets. Ezugi plans to repeat this success in the fastest growing gaming market in the world, Africa. Ezugi has already seen huge growth in South Africa and is confident it can grow further in this market whilst expanding into Africa. Of course, a continent composed of 54 countries, each with their own diverse ethnicities, cultures and languages cannot really be said to be ‘one market’. That’s why Ezugi believes that understanding these cultural differences and offering products that employ localised content is the key to success. It has always been in Ezugi’s DNA to tailor content to each new territory that its clients wish to target. It’s never about ‘one size fits all’. With an ever-growing portfolio of games, Ezugi presides over a network of global studios – currently in Europe, Asia, and Latin America - each with a different vibe and its own localised look and feel. Future plans include the establishment of local studios in Africa, in order to ensure that Ezugi brings a local flavour to each region it enters. It prides itself on its state-of-the-art studios, using the latest equipment and professional dealers to ensure the best customer experience. The company is committed to the continuous improvement and development of its suite of products to better serve its clients, and also to understanding the needs and betting habits of the end-consumer.
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Gaming For Africa
Last year, Ezugi localised in a record number of new languages, including Hindi and Tamil. This was in response to a huge influx of requests from its clients for games popular with the Indian subcontinent. The release of these games created a buzz among operators about new markets they could explore in the subcontinent. But it also presented new content that has proved to be attractive to player segments in other markets too. Interestingly, Indian-themed content, such as Bet on Teen Patti and Andar Bahar - are currently doing well in African territories. South African operators have housed these Indian themed games in the “Bollywood” lobby, and this has given then added traction. So have fast-paced games like speed roulette. “Throughout Ezugi’s history the strategy has been to adopt a “First to Market” approach, working alongside regulators and testing houses when a new market opportunity arises. It is not always simple, and you do need a lot of patience whilst you wait for the regulator to give the goahead, but it can also present the biggest reward in terms of market recognition and customer adoption.” said Kfir Kugler, CEO at Ezugi. Recently, Ezugi completed the migration of all existing game portfolio to Ezugi 3.0 HTML5 technology. All new games are now released in this excellent standard, delivering Ezugi’s rich, quality design and intuitive, classical user journey to operator and end-user alike. Ezugi also offers retail fixed odds betting
solutions, which will shortly triple in size in terms of games offered. These allow customers to play lottery-style games, which are so popular in Africa, in a live environment, letting them share in the excitement and thrill of betting alongside other players, and watching in real time as their numbers are drawn. Meanwhile, the company plans on working closely with land-based operators in Africa, helping them service their players using the company’s EPOS (Electronic Point-of-Sale) solution. This connects terminals within an operator’s estate to the studios and tables via a closed-circuit system. All aspects of the EPOS are managed by Ezugi’s OMS, a web-based interface management system. “It’s an excellent time for land-based operations to set up B2C using a proven business model and we are ready to provide our OMS platform to anyone that quickly wants to take advantage,” said Kfir Kugler. “All of our systems have been built to support safe gaming standards, and we constantly review our gaming systems to ensure that they comply with all regulatory measures. This is based on our view that integrity is the foundation to building a successful business and mutually beneficial partnerships.” June / July 2021
Online Gambling and Betting Fraud in South Africa
By Justin Wiles CA(SA), CFE, FP(SA) Forensics Lead at GRIPP Advisory & Jayshika Nagindas LLB, CFE Specialist at GRIPP Advisory
While the COVID 19 Pandemic continues to cause devastating effects and severe social disruptions worldwide, one industry has seen a significant increase in growth.
With casinos and other gambling venues being forced to close their doors during lockdowns, and other social distancing and screening measures being enforced by these institutions on resuming operations, punters have shifted their focus to online gambling and sports betting platforms. In South Africa, gambling is heavily regulated by the National Gambling Act, No. 7 of 2004 and the National Gambling Board, as well as provincial gambling regulations. Gambling and betting companies therefore hold operating licences with provincial gambling boards. These regulations distinguish between online gambling and online betting. Online gambling relates to various types of gambling conducted online including poker, slot games, bingo and others. These games are influenced more so by probabilities with significantly less ability to analyse the game. Online gambling is prohibited if practiced through a South African based platform. It is uncertain whether this type of gambling will ever become legal in South Africa. Online betting includes betting on sports events and horse racing where punters are essentially betting on the outcome of the particular event. For this, punters can analyse various factors that could increase the odds of their bet being successful. This activity is legal if it is practiced through betting companies who are appropriately licensed in South Africa for online betting. These licenced companies also offer various products that look like online gambling, however, the betting is structured in a way that it falls under sports/fixed odds betting regulations and licensing. As online gambling and betting has grown
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Gaming For Africa
this has created an opportunity for Fraudsters to continually seek innovative ways in which to take advantage of the system. In recent times, some of the more common types of online fraudulent schemes perpetrated by patrons include: Multiple account fraud: Fraudsters create multiple accounts using fake/ false credentials (fake names, disposable emails and/or stolen credit card details) in order to tip the scale in their favour. This is also called “gnoming”. The other accounts are used to deliberately lose so one account can pocket all the wins and bonuses that go with it. Collusive play: Fraudsters can control multiple players in order to defraud unsuspecting legitimate users. Chip dumping: Multiple fake accounts join the same poker table to cheat the system by deliberately aiding/favouring one player. According to Mark Tipping, a leading Gaming Consultant with over 14 years of experience in the betting and gaming industry, the schemes above apply mostly to online gambling and are therefore not applicable to the regulated South African gambling environment. The following schemes are however more relevant to South African online betting: Stolen credit cards: Fraudsters use stolen credit card details to top up their account, which means using illegitimate money to pocket real wins. In South Africa, banking institutions have uniform online payment systems and have implemented 3D security which requires the entering of a one-time password (“OTP”). This OTP is usually sent to the account holder’s mobile number, thus making it difficult for fraudsters to transact with stolen credit cards. Bonus/promotion abuse: Promotions are
used as a lucrative way in which to attract new players. The several fake accounts thereby benefit from new signup bonuses, coupons and other attractive offers by cashing out their promotional offers without actually playing. Traditionally, gambling operators offered large bonuses with low betting requirements which caused bonus/ promo abuse to be a great target for abuse. Gambling operators addressed this by lowering bonuses and implementing stricter requirements for withdrawing the bonus. Although this abuse is not always regarded as fraudulent activity, bookmakers hope to identify and block bonus abusers as soon as possible. The South African gambling industry is further regulated by the Financial Intelligence Centre Act (“FICA”). This Act was introduced in 2001 to assist in the identification of the proceeds of unlawful activities, to combat money laundering and the financing of terrorism. FICA contains several control measures aimed at facilitating the detection and investigation of money laundering and terrorist financing and imposes specific responsibilities on casinos/ operators to “Know Your Client” (KYC), prior to concluding a transaction. The KYC systems used by online betting platforms are generally automated and involve the following checks at the point of user registration: • Identity verification • Age verification • Politically exposed person (“PEP”) check referring to individuals with a prominent public personality such as heads of state, ambassadors, high ranking military officers etc. Continued on page 28 June / July 2021
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GRANDWEST CASINO and ENTERTAINMENT WORLD GOES GREEN saves costs and improve efficiencies The largest entertainment destination of its kind in South Africa, GrandWest Casino and Entertainment World has embarked on a new and exciting business initiative. NOT ONLY is GrandWest contributing to a healthier environment by going green, but the entertainment world has also buffed up their security systems, ensuring safety and efficiency throughout their operations with the robust services of Malope Monitoring Solutions Electronic Key Boxes. Malope Monitoring Solutions is the leading provider of secure electronic compliance monitoring solutions in Africa, founded by the renowned expert of CEMS and Security; Mr Maketse Hosea Malope. After leading Zonke Monitoring Systems for fourteen (14) fruitful years, his attributes include exceptional dedication to offering world class solutions, which include: • Central electronic monitoring system – eMonitor • Electronic Key Control solutions • Licensing and Compliance system • Custom solutions according to user needs GrandWest now enjoys utilising Electronic Key Boxes, which have changed their approach significantly and promoted going green; no more paper trail and wasted time on signing keys in and out, leaving many discrepancies to question
should an incident occur and require further investigation. Shift change time has decreased significantly, thus improving operations time. Before the installation of Electronic Key Boxes, GrandWest had 2 security officers on duty for each of the 3 shifts in a day. The solution is now saving the manpower cost of 6 security officers. It has allowed GrandWest to deploy security officers to perform functions they were initially trained for, which are to secure the property, patrons and other assets. GrandWest also cut physical key register books by 100%. Some leisure enjoyed by GrandWest through this solution include but not limited to: • Sustaining and supporting the “Go Green” global initiative by doing away with paper tracking of keys which provides no
accountability. • Accurate reporting that provides real-time feedback, making key tracking a breeze. • Easy allocation/revocation of key access to staff. • Real-time email alerts to the manager/ supervisor should a key not be returned at the end of the shift. • Dual authorisation for high security keys. “GrandWest Casino and Entertainment World is not only a proudly South African company; it gives back to the community by supporting South African BBBEE businesses. As we approach the countdown that will mark 3 (three) years of providing efficient and cost-effective solutions in June 2021, Malope Monitoring Solutions look forward to a longstanding business relationship with GrandWest and Sun International Group to the benefit of both entities. We look forward to providing similar solutions to the rest of Sun International properties”, said Hosea Malope. For more information please contact: Kgomotso Malope: Public Relations Officer Mobile: +27 76 896 9748 Email: trixie.communications@gmail.com OR info@malopems.com
Online Gambling and Betting Fraud in South Africa Continued from page 26 Another effective fraud prevention tool used by Bookmakers, is to verify the digital identity and footprint of a punter to give a complete picture of , by means of: • IP analyses including proxy and VPN detection which can disclose a lot about an individual’s internet usage, location, and potential for fraudulent activity. • Email address: ascertain when an email address was created and whether any social media accounts are linked thereto. • Device fingerprinting: collecting all the available parameters of a device being used as some of them will immediately indicate questionable usage. In Mark Tipping’s experience, most online betting frauds can only be realised once payment is made to the fraudster. At this point, additional documents may be needed to be submitted by the patron before payment is made, including
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proof of residence and proof of bank account details. In instances where non – South African punters are prohibited by Bookmakers from betting, these processes make it more difficult for these players to withdraw money from the platform without being detected. The South African online betting industry is a heavily regulated industry and this, together with the various measures to prevent and detect fraud discussed above, has significantly reduced the risk of fraud being perpetrated by punters. As technological advances continue to be made, online betting companies will consider new ways to prevent fraud and abuse but are inherently limited by the cost versus benefit considerations of this technology. If online gambling ever gets the green light to operate in South Africa, online operators would be wise to implement strong controls to prevent and detect fraud. GRIPP Advisory has a vast amount of collective experience in providing advisory services to the gambling industry of South Africa
and other African countries. This, together with the firm’s close strategic alliances with forensics specialists, places GRIPP’s Investigations service offering in a strong position to assist clients throughout Africa (including both online and traditional gambling and betting companies) with the full life-cycle of preventing, detecting and investigating unethical activities. Our Investigations services include, but are not limited to, investigating fraud, corruption and other irregularities, fraud and corruption risk assessments, internal controls reviews, auditing of anti-bribery management systems and recovery and remedial action. Contact the Authors/Contributors: Justin Wiles CA(SA), CFE, FP(SA), Forensics Lead: justin@grippadvisory.co.za Jayshika Nagindas LLB, CFE, Specialist: jayshika@grippadvisory.co.za Mark Tipping, Gaming Consultant: tippingmark@outlook.com June / July 2021
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Malawi Calls for Casino, WAP (Wide Area Progressive) and Sportsbetting Licence Applications The Malawi Gambling Board has called applications for a Casino Licence in Malawi, as well as a (Wide Area Progressive) licence in Malawi. At the same time the Malawi National Lotteries Board has called for applications for Sportsbetting licences to fall under the National Lotteries Act. The RFP DETAILS ARE LISTED BELOW FOR EACH CATEGORY:
Tel: + (265) 1 821 522 Fax: + (265) 1 821 531 Email: mgb@gamingboard.org.mw
MALAWI GAMING BOARD REQUEST FOR PROPOSALS FOR A CASINO LICENCE IN MALAWI The Malawi Gaming Board (MGB) is inviting proposals for Licences for Casino development in all locations within Malawi. The call for applications is made in accordance with the provisions of the Gaming Act, 1996 (Act No. 26 of 1996), as amended. All procedural requirements are stipulated in a Request for Proposal (RFP) document that has been released by the Malawi Gaming Board (MGB). The Request for proposals (RFP) has been issued to provide the relevant guidance to potential bidders and also contains the evaluation criteria that will be applied by the MGB to award the Casino Licence. The aforesaid RFP can be obtained from the offices of the MGB upon a cash payment of MK 150,000 (One hundred and Fifty Thousand Kwacha) or upon a bank transfer to the MGB’s account. For further and better particulars, please contact the MGB using the contact details provided below: The Chief Executive Officer Malawi Gaming Board Independence drive opposite Namiwawa Primary School P. O Box 3062 BLANTYRE, MALAWI
MALAWI GAMING BOARD REQUEST FOR PROPOSALS FOR A WIDE AREA PROGRESSIVE (WAP) LICENCE IN MALAWI The Malawi Gaming Board (MGB) is inviting proposals for Wide Area Progressive (WAP) Licences in Malawi. This is being done in accordance with the provisions of the Gaming Act, 1996 (Act No. 26 of 1996), as amended. All procedural requirements are stipulated in a Request for Proposal (RFP) document that has been released by the Malawi Gaming Board (MGB). The RFP also contains the evaluation criteria that will be applied by the MGB to award the Licences. The aforesaid RFP can be obtained from the offices of the MGB upon a cash payment of MK 150,000 (One hundred and Fifty Thousand Kwacha) or upon a bank transfer to the MGB’s account. For further and better particulars, please contact the MGB using the contact details provided below: The Chief Executive Officer Malawi Gaming Board Independence drive opposite Namiwawa Primary School P. O Box 3062 BLANTYRE, MALAWI Tel: + (265) 1 821 522
Fax: + (265) 1 821 531 Email: mgb@gamingboard.org.mw NATIONAL LOTTERIES BOARD Invitation to Apply for Sports Betting Licences in Malawi The National Lotteries Board (NLB) is inviting proposals for Sports Betting licences in terms of the Lotteries Act (Act No. 9 of 2003). The licences shall be issued under Section 36(2) of the Lotteries Act. All procedural requirements for submission of a proposal are explained in a Request for Proposal (RFP) document that shall be released by the NLB. The RFP also contains the evaluation criteria that shall be applied by the NLB to award the Sports betting Licence. The aforesaid RFP can be obtained from the offices of the NLB upon a cash payment of One Hundred and Fifty Thousand Kwacha (K 150, 000) or upon a Bank transfer to the NLB’s account. For further and better particulars, please contact the NLB using the contact details provided below: The Chief Executive Officer Malawi Gaming Board Independence drive opposite Namiwawa Primary School P. O Box 3062 BLANTYRE, MALAWI Tel: + (265) 1 821 522 Fax: + (265) 1 821 531 Email: mgb@gamingboard.org.mw
Administrator Appointed for Gauteng Gambling Board GGB administrator will perform board role after former members resign GAUTENG ECONOMIC Development MEC Parks Tau has recently announced the appointment of Advocate Fana Nalane as the administrator of the Gauteng Gambling Board, following the resignation of former board members. “The former board was unable to reach a quorum due to a number of resignations during the financial year. Subsequently, the remaining board members also resigned leaving the entity without a board,” said Tau. The MEC decided to appoint an administrator as provided for in the Gambling Act to perform
the functions of the board. Tau stated in a statement released this month that the administrator will perform the function of the board and ensure a culture of corporate governance is maintained pending the appointment of the new board in the next six months. MEC Tau praised the Gambling Board for achieving clean audit for five consecutive years. “The GGB achieved a clean audit in the 2019/2020 financial year making this its 5th consecutive clean audit and one of the few
entities to have established such a track record. For the financial year ended in March 2021, the GGB has already recorded the achievement on all its predetermined performance targets. Despite the global wide Covid-19 impact, the GGB has amongst others managed to collect in the excess of R800 million in gambling taxes, which was contributed to provincial fiscal,” said Tau. The MEC said the process to appoint a new Board will be published in order to afford all interested parties an equal opportunity to apply.
Stylgame Unveils ‘Player Hub’ Concept and New Website StylGame is proud to announce the launch of its new website, completely redesigned to provide an easier and more intuitive navigation experience.
THE INTERFACE is now much more graphic, with icons replacing titles and drop-down menus showing a sneak peek of each section’s content. The product section is divided in 5 different categories: seats, slot bases, service call, separators and accessories, all easily accessible with a couple of clicks. The new website is also prominently highlighting StylGame’s latest concept: the PLAYER HUB. With PLAYER HUB the seat now becomes part of the innovative overall concept where each element that contributes to the players’ experience as a whole is seamlessly integrated in order to provide maximum comfort to players and highest revenues for operators. StylGame designs and manufactures, in addition to the ergonomic seats, also every other single component of the PLAYER HUB. “Our collaboration with the slot machine manufacturers is crucial to participate in the design of the cabinets, a fundamental element for the ergonomically correct PLAYER HUB that maximizes the performance of the slot machine. – said Mr. Luigi Iulita, CEO of StylGame.
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“It is also very important to work closely with slot machine manufacturers to engineer the technological seats attached to the slots. This type of collaboration has always been an important reference point for all our customers.” Iulita added that, as casino operators are becoming increasingly demanding, they are also increasingly aware of the value of the comfort guaranteed by a product such as the PLAYER HUB in all areas of the casino. “Therefore, the demand for more sophisticated accessories and seating is increasing,” he said. Another recent product from StylGame, the Fortune sportsbook chair created a lot of interest at the 2019 G2E show in Las Vegas and at the 2020 ICE show in London, with very important supply agreements being signed. “During 2020 we have also developed several new products such as the Social Distancing Separators which have been highly appreciated by the players because
in addition to protecting their health, they protect their privacy and will probably be used even after the pandemic,” added Iulita. The latest novelty from StylGame is the Maya seat, a multi-purpose model with highly innovative design and functionality, which will be presented at the upcoming G2E. “In addition to the seats, our company is the only one able to offer all the elements that make up the PLAYER HUB: slot bases, seats, accessories, a set of ergonomically designed and built equipment for unparalleled comfort for all sectors of the casino,” said Iulita. “Over the last year our sector has undergone so many profound changes that only time will be able to tell us what awaits us. We will be ready, as always, to face and overcome the challenges that arise.” Check out Stylgame’s new website and PLAYER HUB products at: www.stylgame.com/en
June / July 2021
Gaming for Africa - Africa's LEADING Gambling industry Publication sectors
Gaming for Africa Magazine is Africa’s only b2b Gambling Industry & Integrated Resorts Publication, and focuses on all legalised gambling sectors on the African continent and surrounding Islands. We cover news, trends, products & technology in the gambling, casino, lottery, sportsbetting, bingo, lottery, hospitality, software, payment technologies and mobile gaming sectors.Readership consists mainly of senior to mid-level gaming industry executives across the industry, along with operators, regulators, financial authorities, buyers and allied industries aligned to the gambling sector.
www.gfamagazine.com
Readership is around 20 000.Through our relationship with leading casino trade publication Casino International, we reach a further estimated 15 000 readers globally. GFA Magazine is published mainly online (with a few select issues printed as hard copy for distribution at important trade events like ICE Africa) and along with its weekly e-mailed industry newsletter, Infoline, reaches a vast African industry audience. Further reach is ensured via our website and social media platforms like dedicated linkedin African Gaming groups and twitter.
Two Gauteng Hospitals Receive Much-Needed PPE Kopanong and Leratong Hospitals benefit from DRGT™ Africa Donation AS THE country faces the onslaught of a 3rd COVID-19 wave, no Province has been worse affected than Gauteng. Notwithstanding the affect thereof on the health of its citizens, it continues to put further pressure on local healthcare services and healthcare workers. ‘We had to do something…’, said DRGT™ Africa Managing Director Allwin Language, ‘….we assisted Kopanong hospital in Vereeniging in March as we exited the 2nd wave, and after President Ramaphosa’s announcement of the
amended level 4 lock-down on Sunday, we started to look for who else we could help’. With the assistance (again) of Gavin Houlston from Unity Values, a non-profit organisation that uses technology to literally ‘…connect people and businesses to causes they care about.’, the Company was able to speedily identify another needy medical facility, and then deliver their donation of PPE the very next day. Leratong Hospital in Krugersdorp received
hand sanitizer, sanitizer dispensers, face masks and shields as well as a host of much-needed collateral like posters, banners, and socialdistancing floor stickers on Tuesday. ‘It felt good to be able to help, we’re all in this together and we all need to do what we can….’ said DRGT™ Africa Warehouse Controller Katlego Mashego, ‘…dropping this off was a pleasure, and I encourage others to also assist if they are able to – call Unity Values, they’ll be able to point you in the right direction for sure.’
Sun International Opens Hearts as it Closes Hotel Doors for Covid-19 Lockdown After temporarily closing the doors to all but two of Sun International’s hotels in South Africa during the Level 4 Covid-19 lockdown, staff at ten properties around the country last week donated R160 000 worth of perishable food from their kitchens to charitable organisations. “THE LEVEL 4 restrictions introduced last week made it difficult for us to operate, so we had to make the decision to close all properties until 11 July, with the exception of The Table Bay Hotel in Cape Town and The Boardwalk Hotel in Gqeberha. But we are pleased that many of the charities which we support regularly, were able to benefit,” said Heidi Edson, Sun International’s Group SocioEconomic Development Manager. “Instead of going to waste, the many kilograms of fruit and vegetables from various Sun International kitchens has now been used to feed those in our communities who are most vulnerable to poverty – children and the elderly.” • Sun City Resort in the North West Province, which had overflowing kitchens ready to feed guests when the closure was announced, has distributed perishables worth R45 000 to nine charities in under privileged surrounding areas. The charities range from those caring for orphaned children, to the elderly and those suffering from HIV/Aids. · In Polokwane, Meropa Casino and Entertainment World donated pineapples,
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melons, mushrooms, tomatoes, butternuts, carrots, fruit juice and more, to the value of R12 000, to three organisations, Shalate Drop-in Centre, St Bethany crèche and Ngwana Huis. • In Brakpan, Carnival City donated R20 000 worth of much needed juices, meat, cheese, yoghurt, margarine, fruit and vegetables to Tholakele Centre of Hope in Tsakane. • In Cape Town, GrandWest donated food to the value of R37 000 to Elim Night Shelter, Tygerberg Cansa Association, Salberau Old Age Home, Little Brink Children’s Home. • In Worcester, Golden Valley Hotel and Casino donated R3 600 of food between Worcester
House of Hope and Nuwe Begin Skuiling. This included potatoes, onions, carrots, butternuts, sweet potatoes, celery, tomatoes, cabbages, broccoli and peppers. • In Gqeberha, The Boardwalk Hotel and Casino delivered R3 000 worth of vegetables, fruit, bread and juice to Healing Minds, a community outreach programme in the Walmer Township. • In Kimberley, Flamingo Casino opened its fridge and pantries to Destiny House Child and Youth Care Centre, and Ons Huis Home for Older People, delivering cream cheese, yoghurt and assorted fruit and vegetables. • Windmill Casino in Bloemfontein donated vegetables worth R2 500 to Paballong Place of Safety. • Pretoria’s Time Square Casino and Hotel donated perishables worth R35 000 to Mamelodi Prevocational school. • Perishables from The Maslow Hotel in Sandton were delivered to Phutaditjaba Old Age Home and Disability Care Centre. The donation included 41 different fruits, vegetables, fresh juices, breads, milk, sausages and various salads valued at R12 000. June / July 2021
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Sun International Appoints New Non-Executive Chairman Hospitality and Gaming Group Sun International has appointed Sam Sithole as its new non-executive Chairman, effective 2 July 2021. He replaces Jabu Mabuza who recently passed away suddenly and tragically from Covid. him valuable knowledge and insight, and his more than 20 years of experience in finance and investment will serve us well. The board and management of Sun International congratulate Sam on his new appointment and welcome him as Chairman.”Sithole is also a director of several JSE listed companies including technology giant Altron, workplace solutions provider Adcorp and Metair Investments.
SITHOLE BRINGS a wealth of experience to the role. He has been a member of the Sun International board since 2018, and is the CEO and co-founder of Value Capital Partners which has a substantial shareholding in the Sun International group. Commenting on the appointment, Sun International CEO Anthony Leeming said, “Sam Sithole’s history with the company has given
Rob Collins Passes Away Rob Collins, former COO of Sun International and MD of Tsogo Sun has passed away from complications due to covid. STARTING OFF as a tax lawyer, Rob made the shift to the entertainment, leisure and lifestyle sector as the Group Tax and Legal Advisor for Interleisure Ltd. He was CEO of the Ster-Kinekor Group, Chairman of Walt Disney, 20th Century Fox and Columbia in Africa, CEO of MGM Grand SA, Managing Director of Tsogo Sun Gaming and COO of Sun International Ltd. Rob was born and educated in Johannesburg. After graduating from Wits University, he had a stint in the Navy, but was transferred to Johannesburg as their legal advisor for Inland
Revenue for four years. Thereafter he joined Deloitte’s where he practiced as a tax lawyer, and held the position of associate director. In 1991, Rob changed careers and moved into the entertainment, leisure and lifestyle sector as the Group Tax and Legal Advisor for Interleisure (Pty) Ltd. He then joined Ster Kinekor as Chief Executive Officer in 1993 where he also served as Chairman of Walt Disney, 20th Century Fox and Columbia in Africa, sitting on their World Wide Strategic Committees.
In 2000 he took up the challenge of joining one of South Africa’s largest black empowerment companies as Chief Executive Officer MGM Grand SA and later as Managing Director of Tsogo Sun Gaming. He spent 14 years with Tsogo Sun before moving to Sun International in 2014 and served as Group Chief Strategy and Operations Officer until his early retirement in July 2019. Rob also served as a trustee on the Apartheid Museum Board and was trustee on the South African Hall of Fame Board and a trustee on the Marketing Achievements Council.
Digitalization in Africa, the Risks and Transformation Needed Continued from page 18 However, these hidden indicators can be analyzed and profiled in order to give a unique device fingerprint. This fingerprint can then be utilized and analyzed in order to detect when suspect digital transactions are in progress. If you combine this with a device identity knowledge base gained over billions of transactions worldwide it creates an ability to identify when a fraud attacker is utilizing compromised details, spoofing or manipulating data in order to commit an identity fraud attack. Many identity fraud attacks will often include the provision of falsified information or details in possession of a fraudster. For example, email; in an identity fraud the fraudster is unlikely to use the genuine email of a consumer, as they will not want the risk of any transmission to that address, so they will utilize a falsified entry or details of
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one they have created or have a relationship with. Email intelligence can be utilized to identify this kind of scenario in progress, and in combination with device identity fingerprinting can identify fraud in progress and enable prevention of attacks, by highlighting anomalies in email and device relationships and historic associations or use. Device identity fingerprinting is also essential in combatting account takeover, by analyzing a user’s regular transactions and interactions, it is possible to assign device identities to a consumer identity, this digital consumer identity can then be analyzed against every transaction. Any irregularities in the digital consumer identity can then be analyzed to highlight potential manipulation or takeover in progress. This can be effective in preventing loss and protecting genuine customers from attack. Used in reverse this can actually be very effective in identifying
trusted customers and allowing them greater freedoms of interaction and remove unnecessary step up or verification processes that may be imposed, thus streamlining the customer experience. These types of controls can make online, mobile web and app-based services much more secure than traditional technologies and provide a better customer experience at the end of the day. As the region looks to advance the utilization of digital platforms digital security technologies around device and digital identity should be implemented from the very beginning. Implementation will not only create a muchimproved customer experience through these services, but it will also enable the organization to manage and prevent risks and attacks from the very start, and as utilization grows, exposure to risk will be minimized throughout the customer journey. June / July 2021
Nigerian Government Fury as Illegal Operators Siphon Off
a Trillion Naira Annually Vows to Stamp out Illegals
The Nigerian Federal Government has started moves aimed at putting an end to the activities of illegal lottery operators, which leave losses amounting to more than one tril ion Naira annually. To this end, the federal government through the National Lottery Regulatory Commission (NLRC) is to police unauthorized online games.
WHO’S WHO IN THE LIMITED PAYOUT MACHINE, BINGO AND LOTTERY OPERATIONS IN SOUTH AFRICA WHO’S WHO IN THE LIMITED PAYOUT MACHINE, BINGO AND LOTTERY OPERATIONS IN FAX SOUTH AFRICA ROUTE OPERATORS TEL VUKANI GAMING CORPORATION - Head office ROUTE OPERATORS VUKANI GAMING CORPORATION (Western Cape) VUKANI GAMING CORPORATION - Head office GRAND PARADE INVESTMENTS LIMITED VUKANI GAMING CORPORATION (Western Cape) GPI Management Services GRAND PARADE INVESTMENTS LIMITED Chief Operating Officer: Slots TBA GPI Management Services Grandslots – General Manager Tyrone Jacobs Chief Operating Officer: Slots TBA Kingdomslots - General Manager Felix Mthembu Grandslots – General Manager Tyrone Jacobs Grand Gaming: Slots – General Kiran Rama Kingdomslots - General Manager FelixManager Mthembu KZN SlotsSlots GM: –Prakashnie Govender Grand Gaming: General Manager Kiran Rama Luck@it KwaZulu-Natal KZN Slots GM:- Prakashnie Govender BINGO OPERATORS Luck@it - KwaZulu-Natal VIVA BINGO - Lawrence Smith BINGO OPERATORS GALAXY BINGO - Chris VIVA BINGO - Lawrence SmithDu Toit (CEO) SA BINGO BINGO -- Chris Manny GALAXY DuStavrou Toit (CEO) NATIONAL LOTTERY SA BINGO - Manny Stavrou OPERATOR NATIONAL IthubaLOTTERY OPERATOR IthubaSAGMA SAGMA Wavell Alexander WavellBASA Alexander BASABingo Assoc. of SA - Lawrence Smith Bingo NATIONAL Assoc. of SA - Lawrence Smith CEMS OPERATOR NATIONAL OPERATOR RouteCEMS Gaming Solutions Route Gaming Solutions
021-421 7771 021-419 2225 021-421 7771 031-583 9800 021-419 2225 087 350 1456 031-583 9800 031 368 087 350 1456 9700 (031) 548 6069 031 368 9700 (031) 548 6069 011 279 7900 011 384 1900 011 279 7900 011 791 5507 011 384 1900 011 791 5507 011 346 6000 011 346 6000
011 268 6434 FAX 021 551 0195 011 268 6434 021 551 0195
Fax: 031 368 3950 (031) 548 6070 Fax: 031 368 3950 (031) 548 6070 086 648 1226 086 262 6045 086 648 1226 011 791 1609 086 262 6045 011 791 1609 www.ithubalottery.co.za www.ithubalottery.co.za
011 542 2760 011 542 2760 011 279 7900 011 279 7900
086 648 1226 086 648 1226
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NATIONAL LOTTERY Regulatory Commission is also considering on one hand to enlist the help of the Central Bank of Nigeria (CBN) to monitor the payment settlement services to unauthorized lottery operations; and the Nigerian Communications Commission (NCC) on another to ban illegal lottery and gambling activities on GSM networks. It will be recalled that Mr Bello Maigari, acting executive secretary, National Lottery Trust Fund (NLTF) has last week raised alarm over the activities of illegal lottery operators. Maigari, said that there were many lottery operators in the country without a licence, adding that this has resulted to leakages in terms of what they were supposed to remit to the trust fund. “Nigerian government is losing more than one trillion Naira every year because of illegal operators. There are a lot of illegal operators in the industry and these are part of the reasons why there are leakages. Some are conducting this business without being regulated and there are chances that such proceeds will be channelled towards crime, fraud and money laundering,” he said.
011 268 6420 TEL 021 526 4440 011 268 6420 021 526 4440
3 POINT GAMING Andy Hudson (Managing Director): Andy Hudson (Managing Director): Samantha Dennison (General Manager): Samantha Dennison (General Manager): Kobus de la Porte (Technical Sales Manager) Kobus de la Porte (Technical Sales Manager) Alicia Nydoo (Financial Manager) Alicia Nydoo (Financial Manager) ACE SUPPLIERS ACE SUPPLIERS Managing Director: Cliff Lamberton Managing Director: Cliff Lamberton
TEL FAX/EMAIL +27 11 468 1315 aph@3pointgaming.co.za +27 11 468 1315 1315 aph@3pointgaming.co.za +27 11 468 shd@3pointgaming.co.za +27 11 468 1315 5365 shd@3pointgaming.co.za +27 73 396 kdl@3pointgaming.co.za +27 73 396 5365 kdl@3pointgaming.co.za +27 11 468 1315 and@3pointgaming.co.za +27 11 468 1315 and@3pointgaming.co.za (011) 514 5000 (011) 514 5000 (011) 514 5050 (011) 514 5050
cliff@aces.co.za cliff@aces.co.za support@aces.co.za support@aces.co.za
Managing Director Mike Alexander Managing Director – Mike–Alexander Sales Manager – Paul Nicole Operations Director – Ovy Litlhakanyane Operations manager – Ovy – Litlhakanyane Compliance Director Pramodh Munbodh Compliance Manager – Pramodh ARUZE GAMING AFRICA Munbodh ARUZE GAMING AFRICA General Manager: Riaan Swart General Manager: Riaan Swart Sales Manager: Jan Snyman Sales Manager: Jan Snyman
(011) 997 4208 (011) 997 4208 (011) 997 4200 (011) 997 4235 (011) 997 4235 (011) 997 4214 (011) 997 4214
mike.alexander@umafrika.co.za mike.alexander@umafrika.co.za paul.nicole@umafrika.co.za ovy.litlhakanyane@umafrika.co.za ovy.litlhakanyane@umafrika.co.za pramodh.munbodh@umafrika.co.za pramodh.munbodh@umafrika.co.za
Product Compliance Manager: Grantham Daniels Product Compliance Manager: Grantham Daniels Technical Manager: Theunis MalanMalan Technical Manager: Theunis ATOMIC GAMING ATOMIC GAMING Managing Director - Cliff Lamberton Managing Director - Cliff Lamberton Operations Director - Andrew Stewart Operations Director - Andrew Stewart Technical Manager - Bheki Manzini CASINO SPECIALISED SERVICES CASINO SPECIALISED SERVICES
(011) 466 3388 (011) 466 3388 (011) 466 3388 (011) 466 3388
Peter.lobban@aruzegaming.co.za Peter.lobban@aruzegaming.co.za annemarie@aruzegaming.co.za annemarie@aruzegaming.co.za gratham.daniels@aruzegaming.co.za gratham.daniels@aruzegaming.co.za theunis@aruzegaming.co.za theunis@aruzegaming.co.za
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cliffl@atomicgaming.co.za cliffl@atomicgaming.co.za andrews@atomicgaming.co.za andrews@atomicgaming.co.za bhekim@atomicgaming.co.za
MD - Shaun Govender MD - Shaun Govender CUSTOM GAMING SOLUTIONS CUSTOM GAMING SOLUTIONS
0832001800 0832001800
(011) 728 2031 (011) 728 2031
Steve Diversi – MD MD Steve Diversi Operation Manager: JP Morton JP Morton – Operation Manager Deputy operation: Ajay RamdinVincent – seniorTokwe tech Technical; Ajay Ramdin Daniel Makua – tech Technical; Nolo Msini CREATIVE EDGE CREATIVE EDGE MD - Warren Cooper MD - Warren Cooper
565 1238 +27 82082 5651238 +27 11079 805491 0005 1453 +27 11078 805803 0005 0424 +27 11062 805495 0005 2672 +27 11 805 0005
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credge@iafrica.com credge@iafrica.com
24/7 Support: 24/7 Support: UMAFRIKA TECHNOLOGIES UMAFRIKA TECHNOLOGIES
(011) 466 3388 (011) 466 3388 (011) 466 3388 (011) 466 3388 Africa Business Development Consultant: Peter Lobban (011) 466 3388 Africa Business Development Consultant: Peter Lobban (011) 466 3388 Compliance Manager: Ann-Marie van Heerden (011) 466 3388 Compliance Manager: Ann-Marie van Heerden (011) 466 3388
DRGT™ AFRICA (PTY) LTD GAMER Managing Director: Charl Geyser MD (Sales) - Dennis Williams
riaan@aruzegaming.co.za riaan@aruzegaming.co.za jan@aruzegaming.co.za jan@aruzegaming.co.za
+272845 87 701 0740 Dennis@origingamer.co.za charl@drgt.net (011) 784 +27 87 701 0740 Marc@origingamer.co.za allwin@drgt.net (011) 8845454 +27 87 701 0740 arnold@drgt.net (012) 6632273 +27 87 701 0740 Ian.Mossop@GameSmart.co.za rushiel@drgt.net (012) 6632273 Dennis.Meyer@GameSmart.co.za +27 87 701 0740 duncan@drgt.net
Manager: Allwin Language Sales -General Marc Molle Operations Manager: Arnold Moffat GAMESMART MD - Ian Mossop Finance Manager, Rushiel Prag Sales and Marketing - Dennis Meyer Marketing Manager, Duncan Pollock IGT-AFRICA Technical Support +27 60 544 6204 support-za@drgt.net Sales & Marketing Dir - Mario Vilela (011) 317-1091 (011) 317-1017 GAMER Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 MD (Sales) - Dennis Williams (011) 784 2845 Dennis@origingamer.co.za Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Sales - Marc Molle (011) 8845454 Marc@origingamer.co.za Sales Executive (Other Africa) - Stella Tkachova 011 317 1043 011 317 1017 GAMESMART Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 MD- -Riaan Ian Mossop (012) 6632273 Ian.Mossop@GameSmart.co.za Systems Butler (011) 317 1122 riaan.butler@igt.com MP GAMING Sales and Marketing - Dennis Meyer (012) 6632273 Dennis.Meyer@GameSmart.co.za Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za IGT-AFRICA Markus Prader - Director Dir - Mario Vilela 076 991 8013 Sales & Marketing (011) 317-1091 Markus.Prader@mpgaming.co.za (011) 317-1017 Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za Sales Executive 011 317 1043 011 317 1017 NOVOMATIC AFRICA(Other Africa) - Stella Tkachova
Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 MD – Gordon Cameron 011 847 9700 sales@novomaticafrica.co.za Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com Sales – Deon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za Technical Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za MP–GAMING SG GAMING AFRICA Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za SeniorMarkus DirectorPrader – Wavell Alexander (011) 571 wavell.alexander@scientifi cgames.com - Director 076 7500 991 8013 Markus.Prader@mpgaming.co.za Director of Systems & Operations – Jacques Mc Lean (011) 571 7500 jacques.mclean@scientificgames.com Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Director Compliance – Ishmael Masoka (011) 571 7500 ishmael.masoka@scientificgames.com Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za Senior Manager Operations – Pieter Boers (011) 571 7500 pieter.boers@scientificgames.com Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za Sales Manager – Juan Mc Ewan (011) 571 7500 juan.mcewan@scientifi cgames.com NOVOMATIC AFRICA Field Services Manager – Wendall Kaba (011) 571 7500 wendall.kaba@scientificgames.com MD – Gordon Cameron 011 847 9700 gordon@novomaticafrica.co.za SIGNATURE GAMING Managing DirectorSargent Sales – Deon Quentin Valkenborgh Strategic DirectorFelicia Roman Technical – Einstein Luther Operations Director-AFRICA Mike Stein SG GAMING Commercial manager - Stephany Geremia Senior Director GM - Wavell Alexander Compliance Manager- Tamzyn Steenkamp Director Compliance - Ishmael Masoka Marketing & PA- Hayley Nel Sales Manager - Juan McEwan Technical Manager- Andries Dhlamini Sales Manager - Sue-Marie Service ManagerKhanya Luthuli Swart Senior Manager Operations - Pieter Boers info@signaturegaming.co.za Field Services Manager - Shalom Nchabeleng OMEGA GAMING DirectorQuentin Sargent SIGNATURE GAMING Managing DirectorStephany Geremia Managing Director - Quentin Sargent Co-directorsObert Matshili and Felicia Operations Director - Mike Stein Roman Commercial Director - Stephany Geremia Sales and Product Manager- Stuart Browne Sales and Compliance Administrator - Lili Kozul Commercial Manager- Marlien Henn Technical ManagerSOLUTIONS - Andries Dhlamini SIMPLICIT-E GAMING
Service Manager Khanya Luthuli Managing Director - Charl Geyser OMEGA GAMING Operations – Arnold Moffatt Compliance – TBA Managing Director - Quentin Sargent Finance - Jansie van der Merwe Operations Director - Mike Stein Marketing - KirstenDirector Hulley-Miller Commercial - Stephany Geremia Sales - Nick Ferguson Technical Director - Obert Matshili Systems - Theuns Jonck Sales and Marketing Executive - Sue-Marie Swart Technical Support 060 544 6204 Sales and Compliance Administrator - Hayley Nel TCSJOHNHUXLEY TCSJOHNHUXLEY Managing Director - Nicci Smith Managing – Christiaan Els Financial DirectorDirector – Christiaan Els Head of Operations – Phil Hockaday Business Development Manager - Werner Coetzee Business Development Manager - Mark Technical Manager – Warren JonesHowell Compliance Officer – Tanya–van Sales and Marketing LizaZyl Wagner Technical Manager – Warren Jones Sales and Marketing – Liza Wagner
(011) 745 07779700 011 847 (011) 745 07779700 011 847 (011) 745 0777 (011) 745 0777 (011) 571 7500 (011) 745 0777 (011) 571 7500 (011) 745 0777 (011) 571 7500 (011) 745 0777 (011) 571 7500 (011) 745 0777 (011) 571 7500 (011) 571 7500 (011) 745 0777 (011) 745 0777 (011) 745 0777 (011) 745 0777 +27 87 701 0740 +27 87 701 0740 +27 87 701 0740 +27 87 701 0740
+27 87 701 0741
Quentin@signaturegaming.co.za sales@novomaticafrica.co.za Felicia@signaturegaming.co.za einstein@novomaticafrica.co.za Mike@signaturegaming.co.za Stephany@signaturegaming.co.za wavell.alexander@scientificgames.com Tamzyn@siganturegaming.co.za ishmael.masoka@scientificgames.com Hayley@signaturegaming.co.za juan.mcewan@scientificgames.com Andries@signaturegaming.co.za sue-marie.swart@scientificgames.com Khanya@signaturegaming.co.za pieter.boers@scientificgames.com shalom.nchabeleng@scientificgames.com Quentin@omegagroup.co.za Stephany@omegagroup.co.za quentin@signaturegaming.co.za Obert@omegagroup.co.za mike@signaturegaming.co.za Felicia@omegagroup.co.za stephany@signaturegaming.co.za Stuart@omegagroup.co.za lili@signaturegaming.co.za Marlien@omegagroup.co.za andries@signaturegaming.co.za khanya@signaturegaming.co.za charl@smpl.co.za arnold@smpl.co.za kurt@smpl.co.za quentin@omegagroup.co.za f inance@smpl.co.za mike@omegagroup.co.za kirsten@smpl.co.za stephany@omegagroup.co.za nick@smpl.co.za obert@omegagroup.co.za theuns@smpl.co.za suemarie@omegagroup.co.za support@smpl.co.za hayley@omegagroup.co.za
(011) 315-7910 nicci.smith@tcsjohnhuxley.com (011) 315-7910 christiaan.els@tcsjohnhuxley christiaan.els@tcsjohnhuxley (011) 315-7910 .com .com (011) 315-7910 (011) 315-7910 phil.hockaday@tcsjohnhuxley.com werner.coetzee@tcsjohnhuxley.com (011) 315-7910 (011) 315-7910 mark.howell@tcsjohnhuxley.com warren.jones@tcsjohnhuxley.com (011) 315-7910 (011) 315-7910 tanya.vanzyl@tcsjohnhuxley.com liza.wagner@tcsjohnhuxley.com (011) 315-7910 warren.jones@tcsjohnhuxley.com (011) 315-7910 liza.wagner@tcsjohnhuxley.com
38 I Gaming For Africa I October / November 2018
June / July 2021
List of S.A. Gaming Legislators & Associations PROVINCE
CONTACT
TELEPHONE
FAX
WEBSITE
NATIONAL GAMBLING BOARD LOTTERIES BOARD EASTERN CAPE
Ms Caroline Kongwa (Accounting Authority) Ms Charlotte Mampane (CEO) Adv. Ncumisa Mayosi (Chairperson) Mr. Mabutho Zwane (CEO) Mr Oompy Goeieman (Acting CEO) Mr Dali Mjila (Chairperson) Mr Primo Abrahams (CEO) Ms. Althea Lapoorta (Chairperson) Mr Tiego Kgomo (Chairperson) Mr. Nathan Oliphant (CEO) Mr Bheki Mlambo (CEO) Mr. Mdoda Eric Mbhele (Chairperson) Mr. Elijah Tijane (Chairperson) Mr Gregory Makoko (CEO) Mr Mxolisi Zwane (Chairperson) Mr Steven Ngubeni (Chief Executive Officer) Ms Sibusisiwe Ngubane (Chairperson) Ms Portia Baloyi (CEO) Mr Dhilosen Pillay (CEO) Mr Dhilosen Pillay (Chairperson) Adv. Themba Ngobese CEO
010 003 3475 012 432 1300 043 702 8300 0437 028 300 053 832 0490 053 832 0490 021 480 7400 021 480 7400 018 381 3215 018 381 3215 013 750 8000 (013) 750 8000 015 230 2300
0866185729 012 362 2591 043 748 2218 0437 482 218 053 830 4838 053 830 4838 021 422 2603 021 422 2603 018 381 4421 018 381 4421 013 750 8099 013 750 8099 015 295 3566 015 230 2300 011 581 4900 011 581 4900 086 501 8126 086 501 8126 051 404 0322 051 875 2460 +27(0)11 011 9091
www.ngb.org.za www.nlb.org.za www.ecgbb.co.za
NORTHERN CAPE WESTERN CAPE NORTHWEST MPUMALANGA LIMPOPO GAUTENG KWAZULU-NATAL FREE STATE CASINO ASSOCIATION OF SA
011 581 4800 011 581 4800 033 345 2714 033 345 2714 051 404 0300 051 405 5483 011 011 9032
www.ncgb.co.za www.wcgrb.co.za www.nwgb.co.za www.mer.org.za www.lgb.org.za 015 295 3566 www.ggb.org.za www.ggb.org.za www.kzngbb.co.za www.fsgb.co.za www.casasa.org.za
(OUTSIDE SOUTH AFRICA DIAL 0927 – PLUS AREA CODE WITHOUT 0)
African Gaming Regulators & Associations
Botswana Gambling Authority www.gamblingauthority.co.bw
Ghana Gaming Commission www.gamingcommissiongh.com GRAF Gaming Regulators Africa Forum www.gamingregulatorsafricaforum.com
Kenya Betting Control & Licensing Board www.presidency.go.ke/index.php/betting-controland-licensing-board
Uganda Lotteries and Gaming Regulatory Board www.lgrb.go.ug
Malawi Gaming Board www.gamingboard.org.mw Tanzania Gaming Board www.gbt.go.tz
WESTERN CAPE
EASTERN CAPE
NORTHERN CAPE
FREE STATE
KWAZULU-NATAL
NORTH/WEST
GAUTENG
MPUMALANGA
LIMPOPO PROVINCE
Maintenance and supplier licence holders 3 Point Gaming
(National Licence)
+27 11 468 1315
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ACE (African Casino Equipment) (Pty) Ltd
(National Licence)
(011) 514 5000
(011) 514 5060
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Aruze Gaming Africa (Pty) Ltd
(National Licence)
(011) 466 3388
(011) 466 3389
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Atomic Gaming
(National Licence)
(011) 514 5100
086 558 5564
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Bally Gaming Africa
(National Licence)
(011) 571 7500
(011) 571 7508
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(011) 887 0553
(011) 786 4720
(010) 221 1371
+27 86 649 4210
(011) 608 0335
(011) 608 0328
+27 83 255 7545
0862243463
(011) 315 2711
(011) 315 2722
COMPANY
TELEPHONE
Bergmann Automaten GmbH Biddcom Software
(National Licence)
Bingo Vision (Pty) Ltd Casino Specialised Services (Pty) Ltd
(National Licence)
Coin Security Cotswold Micro Systems Ltd
FAX
• • •
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• • •
• •
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(011) 493 6246
(011) 493 2568
Custom Gaming Solutions
(National Licence)
0860 664443
086 555 4677
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DRGT™ Africa
(National Licence)
087 701 0470
086 689 5445
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Electronic Vending Services
(National Licence)
(011) 708 2542
(011) 708 2596
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GameSmart (Pty) Ltd
(National Licence)
(012) 663 2273
(012) 663 2683
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GTECH S.p.A. (Spielo International)
(National Licence)
+49 57 412 409 9950
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GVV
(National Licence)
011 823 6278
0865 002 611
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IGT - Africa
(National Licence)
(011) 317 1000
(011) 317 1017
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(011) 466 2821
(011) 466 2822
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Money Autotech (Pty) Ltd
•
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MP Gaming
(National Licence)
076 991 8013
086 563 4775
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Novomatic Africa (Pty) Ltd
(National Licence)
(011) 847 9700
(011) 315 1579
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Omega Gaming (Pty) Ltd
(National Licence)
(011) 745 0777
(011) 466 1038
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+1 702 384 2425
+1 702 384 1965
Paul-Son Gaming Supplies Inc
•
Playmeter Leisure Services (Pty) Ltd
(National Licence)
083 448 4444
(011) 728 0231
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Route Gaming Solutions (Pty) Ltd
(National Licence)
(011) 787 7744
(011) 781 8649
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(011) 887 6035
(011) 887 5641
(011) 315 7910
(011) 315 7912
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SA Gaming TCS John Huxley
(National Licence)
• •
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Tsoaranang Holdings UmAfrika Technologies (Pty) Ltd
• (National Licence)
(011) 997 4200
(011) 608 0030
Viscount Portfolio (Pty) Ltd Viva Bingo
(011) 314 1720
(011) 314 1811
Vukani Gaming Corporation (Pty) Ltd
(011) 268 6420
(011) 268 6434
(011) 542 2760
(011) 314 6969
WMS Gaming Africa
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(National Licence)
• • •
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