Gaming for Africa - Issue 134 (Oct/Nov 2017) by Gaming for Africa

Sun International to Cut Debt Eastern Cape to Licence 40-LPM Sites Niveus still Game for Tsogo Deal

Tsogo Sun Dealer Champ Announced National Gambling Board Annual Report Shows Gaming Increase

CONSULTING EDITOR Tom Learmont ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage. Press releases are published in good faith and the publishers assume that information provided is correct. Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme. National Responsible Gambling Counselling Line – 0800 006 008

PIC: INGRID BANNISTER

EDITOR Roy Bannister

From the Editor:

AS A READER of Gaming for Africa magazine, and for that matter anyone remotely involved in the legalised gaming industry across the African continent, you will no doubt at this stage be aware of Gaming Africa - a free-to-attend industry event brought to Africa by Clarion Gaming, the professional team behind the world’s largest gaming gathering, namely ICE London. For far too long the African gaming landscape has been calling out for a unified, professionally-run gaming event that will draw all key customers and regulators, manufacturers and suppliers, investors and operators to a single event where industry peers can share knowledge, best-practices and thoughts on how to move the African gaming industry forward. Excitement is high in the market that a world-renowned trade show operator like Clarion will be bringing their expertise to African gaming - one needs only to look at the phenomenal success and growth that Clarion has brought to its flagship event - ICE Totally Gaming in London - to see what the future holds for an African show under Clarion’s banner. I foresee a show that will grow in future and will entrench the African gaming show as the not-to-be-missed gathering on the continent. A show that will encompass all aspects of gaming from casinos and online gaming, slots and tables manufacturers, software and sportsbetting providers, bingo and LPMS (AWPs), surveillance and allied gaming disciplines, regulatory and compliance to training and world-class conferencing, and industry networking opportunities not to be found elsewhere. If you were one of those wise folks that took Clarion up on its free-to-attend offer and free training (valued at over R15 000) from world-recognised gaming training provided by Totally Gaming Academy (Casino Marketing Masterclass and Online Sportsbetting Masterclass), then you’re probably reading this issue of Gaming for Africa right now at Gaming Africa - congratulations! You seized the opportunity of getting in on the ground floor of an African event that will become a high-rise building. And, if you did not seize the opportunity - well, don’t snooze next year, when bigger and better things are in the offing… watch this space (or make sure you’re on Clarion’s radar by visiting www.gamingafrica.za.com ) Roy Bannister

Contents 2

Sun International Seeks to Cut its Debt after Massive Investing

Niveus Still Game for Tosgo Deal

Eastern Cape Calls for 40-LPM Slot Licences

APEX Gaming Continues Phenomenal International Growth

Emperors Palace Casino Installs Latest Ainsworth Offering

TCSJOHNHUXLEY Lights Up Polana Casino’s Gaming Tables

Konami Concerto takes Tsogo Sun by Storm

Konami @ The Caledon Casino

Tando Smiles his way to Tsogo Dealer Champ Victory

Africa’s Biggest Progressive Slots Jackpot tips the scale at R9.5-million

TCSJOHNHUXLEY Reinvigorates Emerald Casino’s Prive

TCSJOHNHUXLEY Supplies The Brand New Victory Club Casino, Zambia

National Gambling Board Annual Report shows increased Gaming Revenue

Turfsport Wagering Software Solutions

Sibaya Community Trust achieves R150-million milestone

Star Casino Uganda Boasts with Brand New Casino

Betdata Betting Data Services

Avani Gaborone gets Multi-million Rand Renovation

News from Novomatic Africa

Mike Page takes the Helm at Tsogo Flagship Casino

Manufacturers & Suppliers Who’s Who

African Gaming Regulators

Who’s Who of African Casinos October / November 2017 I Gaming For Africa I 01

Sun International Seeks to Cut Debt after Massive Investing JSE-listed hotel and gaming group Sun International plans to pare down its debt and boost its balance sheet in the year ahead after having made a number of significant investments and acquisitions in recent years to diversify its global portfolio. AT THE end of June Sun International’s African operations, excluding alternative borrowings were at R15.1billion with R11.4bn gaming, international business, Time Square attributed to the South African balance sheet. and Morula, declined by 1.9% with consumers The group said that the increase in debt affected by a slowdown in the economy. of R600 million in the first six months since The group said Sibaya, Sun City, Sun the year started was primarily attributable to Slots and Table Bay produced encouraging the capital investment at Time Square. results with solid growth in revenue and The group has stakes in casino gaming earnings before interest, tax, depreciation and in Chile, and it developed the Ocean Sun amortisation (Ebitda). Group Ebitda increased Casino in Panama and the Sun Nao casino in by 15% to R1.9bn, while Ebitda generated by Colombia to bulk-up international operations. the South African operations declined by 9% These developments have come at a The group had some positives in huge cost for the company. the period with some of its South Africa The group said that the increase in debt of R600-million in the “All of the above investments and first six months since the year started was primarily attributable to operations performing well. acquisitions were funded with debt resulting the capital investment at Time Square, the group’s new futuristic Sun City revenue was up 6% and Ebitda in a significant increase in the group’s 2000-slot, 60-table flagship operation. increased by 25%, while Sibaya reported 6% gearing levels,” the group said as it released growth in revenue and Ebitda up 8%. Even though the group wants to have a tight its results recently. The Nigerian environment has continued “The group’s balance sheet remains resilient control in its finances, it has not lost appetite for to deteriorate and as a result revenue decreased by and the operations continue to generate strong new acquisitions. 28% with an Ebitda loss of R1m. In Peru Sun Dreams is finalising an acquisition cash flows. In Chile trading has improved at most of the “Following negotiations with the group’s lenders of Thunderbird Resorts for $27million (R365.73m) properties other than Iquique and Monticello. during the review period, the debt covenant levels comprising of four gambling operations. The group Iquique has been affected by strike action in the were adjusted and the group continues to trade within said the acquisition presented an opportunity for mining industry, while Monticello continues to be Sun Dreams to strengthen its position in the Peru impacted due to the relocation of the toll road. these levels,” the group said. Sun International’s chief executive, Anthony market and diversify its asset base in Latam. The Panama and Colombia operations continue In the results for the six months to end June, to struggle and plans are in place to downscale Leeming, agreed that the debt would receive the company’s attention as they want to keep it under group revenue increased by 19% to R7.6bn, up these properties. from R6.4bn, with the growth attributable to the control. The group did not declare a dividend for the “We want to strengthen the balance sheet inclusion of Sun Dreams and Sun Slots in June last period as it wants to reduce its debt levels. Sun and deal with the debt as we focus on the year year and Time Square in April this year. International shares rose 1.78% to close at R52.15 However, revenue generated by the South on the JSE upon release of the report. ahead,” Lemming said.

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Niveus Still Game for Tsogo Deal Despite having a proposed asset merger denied by the Competition Tribunal and a pending appeal to the Tribunal’s decision, Niveus Investments is still keen to pursue a deal that will see it sell its alternative gaming assets to Tsogo Sun.

CASINO GROUP Tsogo Sun and Niveus Investments, are both controlled by Hosken Consolidated Investments (HCI), and the planned deal will essentially see a R4.6bn transaction involving alternative gaming assets owned by Niveus of its limited payout machine (LPM) and Electronic Bingo Terminal (EBT) operations held in Vukani and Galaxy, respectively. Under the terms of the deal Niveus’s alternative gaming assets will be packaged into a new company, Gameco, which will be unbundled to shareholders. Tsogo will then acquire HCI’s more than 50% stake in Gameco and offer to buy out Gameco minority shareholders. The exchange ratio will be one Tsogo share for every 2.875 Gameco shares, with a cash alternative of R9.74 per Gameco share (equating to a floor price of R28 per Tsogo share). The Gameco shares retained by Niveus (roughly 225-million Gameco shares) will be acquired by Tsogo in exchange for 78-million Tsogo shares – representing a value of R2.184bn. There is an option for Niveus shareholders

to retain their stakes in an unlisted Gameco. Tsogo has undertaken to apply for a JSE listing for Gameco within 12 months if minorities retain more than 20% of the company’s issued share capital. Tsogo has limited the maximum cash payment to Gameco shareholders to R1.2bn. The casino group will therefore need irrevocable commitments from minority holders of at least 111.34-million Gameco shares to not accept the cash offer. It is generally believd that the LPM and EBT operations have been growing faster than the traditional casino operations. Vukani is the largest LPM operator in SA with more than 5,000 slots countrywide, while Galaxy has EBTs licensed in six provinces. Galaxy also operates the new Kuruman Grand Oasis casino in the Northern Cape. While HCI and Tsogo argued that the proposed transaction does not constitute a merger but a consolidation of its gaming interests, other than its sports betting and lottery interests, in Niveus into Tsogo, the Competition Tribunal felt differently. HCI

also argued that it already has a controlling shareholding in Tsogo and a controlling interest in Niveus and the transaction amounted to an internal restructuring. The applicants said they were not required to notify the transaction because HCI was, in their opinion, the ultimate sole controller of the two groups and that they had received approval in the 2014 transaction for achieving more than 50% in Tsogo. In its reasoning for denying the deal, the Commission advised the merger be notified because as HCI through Tsogo Investment Holding Company (Pty) Ltd (“TIHC”) would increase its shareholding in Tsogo from below 50% to more than 50% resulting in HCI beneficially owning more than half of the issued share capital of Tsogo within the contemplation of section 12(2)(a) of the Competition Act. The crossing of 50%, known as crossing the bright line, triggered the notification of a merger, it said. An appeal to the decision has been launched, but at the time of going to press, no particulars had been available.

Eastern Cape Calls for 40-LPM Slot Licences FINAL REQUEST FOR PROPOSALS FOR INDEPENDENT SITE OPERATOR LICENCES (TYPE D – 21 TO 40 LIMITED PAYOUT MACHINES) NOTICE IS HEREBY GIVEN that the Final Request for Proposalsfor Independent Site Operator Licences (“Final ISO RFP”) in the Eastern Cape will be available from Tuesday, 05 September 2017 at the offices of the Eastern Cape Gambling and Betting Board (“the Board”) situated at Quenera Office Park, Quenera Drive, Beacon Bay, East London, daily between 09h00 — 15h00 (Mon — Fri) against proof of payment of a non-refundable fee of R1000.00 per copy, intended to cover printing, administration and other related costs. The purpose of the Final RFP is to draw the attention of all interested parties and potential

bidders to the requirements of the RFP, in particular the Essential Minimum Requirements (“EMR’s”): to explain the consequences of non-compliance: to explain the evaluation process. Please note that the Final RFP will constitute the basis of any evaluation for any proposal for the Independent Site Operator Licences. Purchase of the Final RFP is compulsory in respect of each application to be submitted. The Essential Minimum Requirement, the evaluation criteria and other objectives set by the Board will also be available and downloadable from

04 I Gaming For Africa I October / November 2017

ECGBB website: www.ecgbb.co.za with effect from 05 September 2017. The ISO licence shall, subject to the provisions of the Act, be valid for a fixed period of 20 years. THE CLOSING DATE FOR SUBMISSION OF APPLICATIONS SHALL BE MONDAY, 13 NOVEMBER 2017 AT 11H00 SOUTH AFRICA STANDARD TIME ants and outlets at Sun International properties. Casino Points can be used for playback on the slot machines and table games and Leisure Points for hotel accommodation, dining experiences or exciting entertainment.

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APEX Gaming Continues Phenomenal International Growth Apex Gaming is continuing its phenomenal growth path, and following on from a superb showing at ICE, the world’s largest gaming trade event, the company has unveiled a slew of new products that are finding traction internationally and most recently across the African continent. Record number of innovations revealed Never before has APEX gaming revealed so many innovations each year. In February APEX gaming took ICE by storm and the feedback was overwhelming from visitors. The impact was so strong many operators wanted to take on the new solutions immediately in their gaming locations. This all goes to prove – APEX takes gaming to the next level and innovation will also be rewarded if it makes the right difference. Based on comments from show visitors and customers, it clearly has. The PINNACLE PREMIUM SL enjoyed a spectacular premiere. It drew in the crowds with a magnetic force and players are reacting in the same way. This complete jackpot island is made up of eight Slant Tops – four each side – and each equipped with three 27” monitors. They are packaged in a unique way – with a large animated jackpot display across all 8 machines and down each side to the floor. It is this combination of the PINNACLE PREMIUM SL with the DRAGON EGG game that really makes the difference. This brand-new game release is played over all three screens and the Dragon flies over all three slot screens and along the jackpot screen. The dragon is omnipresent, looking to bring players luck by laying its eggs on the jackpot levels. Once the Dragon feature is underway, the player watches as the Dragon swoops over the screen to lay its jackpot eggs. Dynamic sound adds further excitement to this incredible game. “Never before has one single game attracted so much attention,” explains Johannes Weissengruber, the company’s founder and chairman. “We have had many successful shows but the reaction to this recent show far exceeded our hopes and expectations. The difference here was that customers not only expressed their interest but placed firm orders. You could say it has been love at first sight – or first Dragon flight.” The second great innovation from APEX revolves around another jackpot – the PINNACLE PREMIUM CURVED. Equipped with a 43” curved screen, the DRAGON EGG game is portrayed in a very special way. The layout shows three separate screens for normal game play and in the feature game the complete area of the 43” screen is utilised. PINNACLE PREMIUM CURVED is also available as a jackpot island – made up of 4 slot machines together with a circular animated jackpot display above. “These are complete jackpot solutions and are exactly what our customers have been asking for,” explained Kubilay Özer, Global Sales Director. “The display and sounds bring so much life to DRAGON EGG. This is a wonderful game with breath-taking hardware to go around it. We have been inundated with fantastic feedback and orders to match!” The new PINNACLE PREMIUM SL AND PINNACLE PREMIUM CURVED are available with the DRAGON EGG game or with the latest, innovative and acclaimed EVO 3 and EVO 2 multigame platforms available on the PINNACLE 24 and PINNACLE SL 27. The PINNACLE FAMILY is completed with the further introduction of the PINNACLE VIP PREMIUM with its 43” curved screen and VIP chair with integrated player controls and stereo sound offering a very special gaming experience. 08 I Gaming For Africa I

October / November 2017

A recent innovation provides a very specific solution for gaming operators that are faced with unreliable power supply issues. EASY SLOT is a server-based gaming machine that offers hours of gaming even when mains power is unavailable. When power is available, the EASY SLOT runs on mains power, yet if mains power is interrupted, it switches to its own internal power supply enabling it to run for up to ten hours. Once mains power is restored, it returns to normal power mode and the internal batteries are recharged. EASY SLOT is a low-cost and highly effective way for operators to offer gaming entertainment in areas where mains power interruptions are the norm. In this way APEX is making an important contribution to the industry creating gaming entertainment opportunities in affected countries and territories. To allow play EASY SLOT may either be fitted with a card reader or alternatively, operators may issue credit vouchers with the credit. Players simply type in the voucher number and play. Cashing out is just as simple with players using the ‘in-built’ scanner which passes the credit value back to the voucher which may then be redeemed at the cash-desk. APEX continues to expand its installed base of the APEX PLAYER STATION electronic Roulette equipped with a circular animated display above the central 43” screens to further attract player attention. The APS can be connected to a maximum of four live or automated wheels or a combination of both. APS may be connected to APEX slot machines which are able to operate as additional stations when required whilst still offering players access to the range of EVO video slot games. In a similar manner, APS is able to offer players access to EVO video slot games making an APS installation extremely cost-effective for operators. The award-winning iDROPe and iDROP revolutionise cash management on live gaming tables. In a single compact unit, when connected to an operator’s casino accounting system it provides complete records and reconciliations of all table cash transactions and statistics in real time. Players may purchase and redeem chips directly at the table and transfer their chip values via a secure ticket issued by the iDrop which may then be redeemed at another tables iDrop for chips to carry on playing. This significantly reduces the number of table-fills required thus enhancing gaming floor security and efficiencies. Cash is counted, validated and securely stored with no cash variances during ‘soft counts’. APEX maintains its own internal homologation and testing environment ensuring that ongoing submissions to gaming laboratories receive certifications promptly and efficiently. For homologation status on products relevant to your area, your local APEX office should be contacted. To find out how Apex can positively impact your casino floor, contact APEX’s distributor for Africa and the Indian Ocean Islands - Apex Gaming Africa on Tel: +27 11 468 1315 or e-mail: kdl@3pointgaming.co.za

Emperors Casino’s Slots Manager Charles Louw and Emperors General Manager: Gaming Bethuel Ledwaba pictured with Simplicit-e’s Nick Ferguson (centre) and the first installation of Ainsworth’s WideBoy slots in South Africa.

Emperors Palace Casino Installs Latest Ainsworth Offering Emperors Palace Casino has recently installed the latest State-ofthe-Art Ainsworth WideBoy slot machine from renowned supplier Simplicit-e Gaming Solutions, which has added a new and exciting dimension to the Johannesburg casino’s gaming floor. THE NEW range from Ainsworth is the latest Multi-Game entertainer that incorporates four of the hottest mid-denomination titles into one amazing package. The unit has a classic cabinet design with dual high resolution LCD monitors, up to 15 play button deck with OLED programmable options and easyto-access game peripherals which allow user friendly configuration menus. The modular and robust internal design lends itself to easy access and efficient service options.

“With its selection of different denominations and multi game packs I feel Ainsworth has added huge value and variety to our gaming floor and these machines are currently very popular amongst customers and well accepted in the market,” says Charles Louw, Emperors Palace Casino. Simplicit-e Gaming Solutions’ Allwin Language said: “These are the first WideBoy Machines we have placed in the South African market, we are very excited about this product and believe that it will be a phenomenal success.”

TCSJOHNHUXLEY Lights Up Polana Casino’s Gaming Tables The latest installation by TCSJOHNHUXLEY sees long standing customer, The Polana Casino Mozambique, light up its gaming floor with custom designed Blackjack progressive tables emblazoned with the casino’s name. A FIRST for a Mozambique casino, the tables create an eye-catching statement on the gaming floor, attracting players to the table with their unique styling. Jacques Els, General Manager, Polana Casino comments, “With the latest addition of two Progressive Blackjacks to our floor, we have seen a vast increase in interest from our customers. The Polana Magic Mystery jackpot was installed in June 2017 and brings great excitement to the floor and provides added value to our customer offering.” Jacques continues, “Currently, the entire gaming floor has been upgraded with top quality products like TCSJOHNHUXLEY’s Infinity style LED tables showcasing our casino name, Chipper Champ 2 chip sorting machines and e-FX number displays.” 10 I Gaming For Africa I

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Konami Concerto takes Tsogo Sun by Storm The new kid on the block at Signature Gaming is the Konami Concerto KP3+ Cabinet and game selection. In the past few months Signature Gaming has managed to generate a brand-new footprint of this Premium product at various Tsogo Sun units. WE ARE proud to announce that Gold Reef City, Silverstar and Suncoast have added the Concertos to their Casino floors and it is obvious that this is another firm favourite amongst customers. This new and improved Konami cabinet with a new selection of Konami games is sure to provide customers with hours of fun filled entertainment. The various Management at each of these units responded to the product as follows:

“The Concerto cabinet is well and truly a worthy Addition to the Konami product offering. The Konami Podiums have always had a strong following at Silverstar Casino and the Concertos are following suit. From day one of installing the new Konami Concerto machines onto the Silverstar Floor the Guests have been loving them. Their bright Graphics, elegant cabinets, big screens and recognisable Games, make this a user friendly and easily playable machine for the Guests,” - Reinhold Redinger, Slots Manager Silverstar Casino. “The Concerto slot machines were well received by our guests. They add to the variety of the gaming experience available at Gold Reef City Casino,” - Bernard Hunter, Gaming Analyst Gold Reef City Casino.

“The new Concerto is a great looking cabinet with game performance to match” - Wesley Liversage, Slots Manager at Suncoast Casino.

@ The Caledon Casino The Caledon Casino in the Western Cape Province recently installed their first Konami machines. 6 Konami KP3 Podium cabinets were installed in the smoking area of the casino where customers have found their new preferred slot machine. It is great to see how customers react to this firm favourite with its popular game titles, free game features and non-stop entertainment. “We waited in anticipation to finally install the Konami product and we are absolutely delighted to have this new product on our gaming floor with increased popularity month-to-month, thus confirming Konami as the right product for our gaming floor. The slot machine being physically appealing and combined with game offering that is fun & exciting, has resulted in our guests embracing them,” said the Gaming Manager, Rui de Carvalho. 12 I Gaming For Africa I

October / November 2017

LEAVE NO SPACE UNPLAYED

Tando Smiles his way to Tsogo Dealer Champ Victory “Share your smile with the world. It’s a symbol of friendship and peace.” Christie Brinkley

TSOGO SUN’S 2017 Dealer of the Year, Tando Guzana from Montecasino, says there’s great power in a smile – a genuine one from the heart. He’s convinced that his smile helped him make it to the top in the group’s annual National Dealer Championship. This is the second consecutive year that Montecasino has taken top honours in the hotly contested Championship. Last year, Montecasino tables dealer, Lwazi Valela, won the coveted title. The finals were held at Montecasino on 27 September, with 18 finalists from the group’s 14 casinos around the country (one each from the smaller casinos and two each from the major casinos – Silverstar, Gold Reef City, Montecasino and Suncoast) pitting their knowledge, dealing skills, customer service standards, and more, against each other in a series of tough challenges that followed unit semi-finals. According to Glenn Joseph, COO of Tsogo Sun Gaming, the 18 represented 1.2% of the total number of dealers employed by Tsogo Sun, making it a significant achievement to be selected as a finalist. The judges, represented by management from each unit, assessed technical skills and other aspects of the dealing cycle in American Roulette and Blackjack trials, and the top five were selected. They were given the same question and time to prepare their answers. At the awards dinner, the top five presented their answers on stage to a panel of judges, and answered an additional unprepared question. First place was awarded to Tando, who won R10 000 and a Vodacom phone valued at R6 000; second place went to Cheszine Muller from Suncoast, who won R5,000 and a R3 000 Vodacom phone; third prize was won by Boniwe Khumalo, also from Montecasino, who received R3 000 and a R3 000 Vodacom phone; and fourth and fifth places went to, Mbuso Dube (Suncoast), and Given Motaung (Hemingways), who each won R1 000. Tando is elated at what he considers a 14 I Gaming For Africa I

Tsogo Sun’s 2017 Dealer of the Year, Tando Guzana from Montecasino. Nadia Postma (Montecasino Tables Secretary) handing trophy to Tando Guzana Dealer Champion of the year 2017. significant achievement in his life. He grew up in the Eastern Cape and after matriculating, he started studying office management and soon realised it wasn’t for him. “I knew I couldn’t survive working behind a desk. I need to work with people – that’s my passion.” In 2008 he applied to GrandWest Casino in Cape Town to be a trainee dealer – and his career in gaming was launched. In 2014 he resigned with the aim of joining a cruise ship, but instead accepted a job at Montecasino and came to Johannesburg. “It was the best decision,” he says. “I joined Montecasino on 1 September 2015 and in two years I’ve grown a lot in my skills and abilities. It’s the best place for recognition, training, and growth.” He considers that his win can be partly attributed to his smile and his attitude. “All the finalists know how to deal very well. It was more about who we are. I decided to tackle all the challenges as if it were a normal day at work. I am always smiling, relaxed and friendly with the guests because I believe my smile is a key that can unlock their hearts. I engage in gamerelated conversation, and I try to make them feel special and happy. It works. Sometimes I see people looking around to choose a table and then when they see me smiling at them, they come to my table. I love working with people, interacting with them, and doing what I can to make their experience memorable.”

October / November 2017

Building up to the final showdown was nerve-wracking, says Tando. But then when he was on stage, he felt he “owned it”. He was calm and relaxed and spoke from the heart. He has big plans for his cash prize. He wants to spoil his 4-year-old son, Khayome. “My brother will bring my son here from the Eastern Cape and the first thing I will do with them is take them tenpin bowling. Then we will have a fun and exciting few days together – it’s like a dream come true!” Joseph congratulated Tando and the other prize-winners on their achievements. “This is an important annual competition in the group as it recognises the significant contribution that our dealers make in customer service, it gives them an opportunity to show off their skills to their colleagues, and it helps to entrench best practices in our casinos. Well done to all the contestants – we’re proud of the standards you are setting on our gaming floors.” Says General Manager of Montecasino, Mike Page, “We pride ourselves on delivering on Tsogo Sun’s vision of creating great experiences, and our well-trained, motivated and passionate staff ensure that we are able to fulfil this promise. Congratulations to Tando and Boniwe, who are shining examples of the Tsogo Sun values of Teamwork, Service, Opportunity, Growth and Ownership.”

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Africa’s Biggest Progressive Slots Jackpot tips the scale R9.5 million Emperors Palace, the home of adrenaline-pumping gaming action, has announced its Red Eye Nickels slots jackpot has reached an incredible R9.5 million! Dubbed Africa’s biggest progressive slots jackpot, Red Eye Nickels, featuring slots from Aruze was launched in 2015 with a jackpot amount of R8.5 million. “We made history with Red Eye Nickels, and now that we’re just shy of R10 million, it really is anyone’s game,” says Bethuel Ledwaba, the resort’s General Manager for Gaming. THE FAMILIAR Red Eye Nickels game features all the fun and excitement that slots aficionados have come to love, such as high-resolution 3D LCD screens and highly attractive bonus features. The branded machines are found across the casino with two located in the Palace Court Privé, one in the Fortuna Privé, two in Emperors Club Privé and two on the main casino floor. This progressive jackpot has been linked between seven Aruze Red Eye Nickels slot machines, giving players more chances to hit the big time. Players need to place a maximum bet of R50 per spin to be eligible to win the jackpot with three Double Jackpot symbols guaranteed to make dreams come true.

TCSJOHNHUXLEY Reinvigorates Emerald Casino’s Prive The second stage of Emerald Casino’s refurbishment project has recently seen TCSJOHNHUXLEY add a touch of unique opulence to the casino’s Prive. This latest transformation comes just months after the successful installation of several eye-catching Blackjack & Poker progressive tables on the main casino gaming floor.

(Left to right) Nicholas Chapman (Gaming Manager, Emerald Resort & Casino), Nicci Smith (Acting Managing Director, TCSJOHNHUXLEY) and Mark Hands (Resort Director, Emerald Resort & Casino) place their winning bets on Emerald Casino’s refurbed privé. EMERALD CASINO’S brief was to deliver glamour and exclusivity and that’s exactly what TCSJOHNHUXLEY achieved by designing a range of deep buttoned upholstered gaming tables. The Punto Banco, three Roulette and three Blackjack Burlesque style tables all feature dark grey upholstered bases with light grey armrests, Night Sky coloured drinks rails and wheel platforms with brass finishes and rich burgundy layouts. “TCSJOHNHUXLEY has really pulled out all the stops with these new table designs, they are superb and have completely revitalised the Gaming area. You can expect nothing less from the TCSJOHNHUXLEY team and in addition to the great workmanship, we experienced unrivalled after sales service from their Technicians and team. It is certainly a great result for The Emerald” says Nicholas Chapman – Gaming Executive, Emerald Casino. Nicci Smith, Acting Managing Director, TCSJOHNHUXLEY South Africa commented “It was a pleasure to be able to design a series of truly unique tables for Emerald Resort & Casino and we were delighted to continue our close working relationship with the resort. The finish is stunning and we were pleased to help Emerald rejuvenate their gaming floor and create the unique and luxurious experience they desired for their customers.”

18 I Gaming For Africa I October / November 2017

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TCSJOHNHUXLEY recently completed a comprehensive installation for the newly opened Victory Club Casino in Lusaka, Zambia which featured custom designed gaming tables, SaturnTM Roulette wheels and e-FXTM Displays along with a host of live table gaming equipment. THE CUSTOM designed gaming tables have been finished in a mahogany wood veneer with black glitterati fabric arm rests, brass cup holders and table accessories. The gaming floor seating which was also supplied by TCSJOHNHUXLEY features the same eye-catching black glitterati fabric with rich gold embroidery, creating an opulent party atmosphere on the gaming floor. For added impact, two of the American Roulette tables are emblazoned with the casino’s logo which is lit by brightly coloured LEDs. Victory Club Casino also chose to incorporate TCSJOHNHUXLEY’s GFL Bonusing system, the powerful event-based or mystery progressive with jackpots that can span across various tables and game-types. Both Raise ‘em Poker Plus and Stud Poker have been installed, providing exciting floor wide mystery jackpots. “The TCSJOHNHUXLEY team gave outstanding service installing the state of the art equipment and as always went the extra mile to ensure the opening was a complete success,” says Lesley Thoumi, General Manager - Victory Club.

Pictured from l-r: Jaco van den Heever (Business Development Manager – TCSJOHNHUXLEY), Siming Zhao (Chief Operating Officer - Victory Club Casino), Lesley Thoumi (General Manager – Victory Club) and Nicci Smith (Acting Managing Director – TCSJOHNHUXLEY) at the recent completion of the installation.

20 I Gaming For Africa I October / November 2017

National Gambling Board Annual Report shows increased Gaming Revenue Gaming revenue in South Africa increased by 3.8 percent in the 2016-7 year, says the country’s National Gambling Board in its recently-released annual report

Ms Caroline Kongwa, Accounting Authority of the National Gambling Board HOWEVER TAX revenue dropped by one per cent to R2.7bn with a total amount of R27bn collected. Casinos contributed the highest amount at 64 per cent, sports and horse betting revenues were up by 14.3 per cent and bookmakers’ GGR increased by 22 per cent, mainly due to the 2016 European Championships in football. The LPM (Limited Payout Machine) market increased by 14.1 percent reaching a total of R2bn, probably due to the installation of ma-

chines in all provinces. New operational bingo positions were installed in North West and Eastern Cape, leading to a 36.6 per cent increase in bingo revenues. In releasing the report, Ms Caroline Kongwa, Accounting Authority of the National Gambling Board said that this was the second consecutive financial year in which the NGB achieved a clean audit, and she expressed her gratitude to all the staff of the NGB for their effort, initiative and

enthusiasm demonstrated in achieving 100% of key performance areas and compliance with the PFMA (Public Finance Management Act). In January 2016 the NGB released its Strategic Plan 2016/21 to build upon the progress made in repositioning and transforming the organisation to become a regulator. “This serves as a roadmap for the organisation in response to South Africa’s dynamic and changing gambling landscape.” she said.

AMONG THE KEY HIGHLIGHTS OF THE REPORT ARE:

The full National Gambling Board Annual Report can be downloaded here: http://www.ngb.org.za/SiteResources/documents/2017/NGB%20Annual%20Report%20Inner%20Final%202017%2021082017%20EBOOK.pdf 22 I Gaming For Africa I

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Sibaya Community Trust achieves R150-million milestone ZULU King Goodwill Zwelithini praised the Sibaya Community Trust on reaching the significant R150-million milestone for Community Social Investment in KwaZulu-Natal.

Pictured from l-r: CSI Manager Kudzai Mqingwana, Trustee Judge Vuka Tshabalala, Queen Nompumelelo Mchiza; His Royal Highness King Goodwill Zwelithini; Trustee Vivian Reddy; MEC social development Weziwe Thusi, Sun International’s CEO Anthony Leeming, Sibaya Community Trust chairman Tristan Kaatze.

every year. The R11-million centre also assists students with job matching, providing significant relief to unemployment in the region. Childline KwaZulu-Natal: A quarter of the nation’s children live in KZN and the province and the province has highest prevalence of child abuse. Childline KZN has 11 centres and 51 staff. They receive 400 000 calls a year from abused kids. This makes them the most prolific humanitarian organization in KZN. The Trust has to date provided R9,5-million in funding to them. The Matric Academic Development Initiative: Initiated in 2016, MADI identified 11 schools that had performed badly in matric exams in the North Coast/Ilembe area. The Trust then created a unique recovery programme, which included undertaking Saturday classes, a Winter School and additional tuition. Total project cost for MADI was R10-million. Dainties for Dames: This R2-million programme educates young girls about private health. It has yielded excellent results with in excess of 10 000 sanitary pads being distributed to date. LIV Village: There are millions of orphaned and vulnerable children in South Africa, mostly due to HIV/AIDS. LIV, located near Verulam, places orphans in a family environment with a trained foster mother to love them and a school to educate them. The Trust contributed R5,5-million to this project. The KwaMashu Family and Child Welfare Society: This organisation has been in existence for 81 years and is recognized for doing outstanding work in the community. It has a staff complement of 57 individuals, who have outgrown their premises. The Trust is currently building new facilities and offices at a cost of R6-million. “Through these projects we believe we have made a telling difference to the lives of several underprivileged communities. We have worked in several areas and across variety of projects and will continue striving to assist the underprivileged, poor and disadvantaged,” he said. Fellow trustee, Vivian Reddy said in conceptualizing the celebratory function, they had adopted a theme, taken from an extract from Chief Albert Luthuli’s Nobel Peace Prize acceptance speech. “In it Chief Luthuli says: Happily, I am only one among millions who have dedicated their lives to the service of mankind, who have given time, property and life to ensure that all men shall live in peace and happiness. There are many in my country who are doing so.” “These very powerful words, were originally uttered in 1961 but Chief Luthuli could easily have been referring to several individuals sitting in this very hall today. I want to acknowledge the many individuals who have dedicated He outlined key projects as: The Chief Albert Luthuli Skills Centre: The Trust constructed this youth skills their lives to assisting the underprivileged, poor and infirm. You often are igdevelopment facility on the outskirts of KwaDukuza. Here, close to 300 youths are nored and overlooked despite your heartfelt efforts. This celebration is for you trained in various skills including bricklaying, plumbing and electrical work, gratis too,” he said. Speaking at a celebratory function at Sibaya’s Sun Park he said this was “an incredible achievement and a clear demonstration of the commitment of the Sibaya Trust to community upliftment”. “I have had sight of some of the Trust’s projects and they are doing an amazing job. They have gone the extra mile and left a mark on the poorest of poor in KwaZuluNatal by building schools, clinics and providing infrastructure for social development. Sibaya Community Trust has clearly set the standard – let’s see if others can follow,” he said. “I am often invited to corporates and organisations who support various social initiatives. Never have I encountered an organisation that has given such a significant amount of money – not in KZN or anywhere else in South Africa. What is more significant though is the type of initiatives that the Trust is supporting. It is for this reason that I refer to them as true champions of the less privileged in our province and I salute their efforts,” he said. To commemorate the achievement, the Trust presented a celebratory book to the King entitled “I am one among millions”. The book serves as a celebration of Trust projects and its partners and utilizes interviews and pictures from various initiatives. Sibaya Community Trust chairman Tristan Kaatze said this achievement placed the organization among the most prolific funders of community initiatives nationally. “To date we have funded 222 projects across a range of areas from education to health care and social development. “R63-million had been spent on social causes including poverty alleviation projects and caring for the elderly and infirm. R59-million had been allocated to educational projects for the development of infrastructure, tutoring of learners and the supporting of early childhood development initiatives and R21-million had been given to health-related projects including caring for the sick and dealing with the HIV/ Aids crisis in the province. “We have built close to 50 community spaces including classrooms, children’s homes, clinics and crèches, trained hundreds of teachers and facilitators at centres province-wide and provided several organisations with new vehicles. “R150-million is a significant sum of money but we believe that it has been well spent. Congratulations should go to the organisations we have supported, our staff and CSI manager Kudzai Mqingwana and my fellow trustees, Judge Vuka Tshabalala and Vivian Reddy. It has literally been a labour of love for all of us.”

26 I Gaming For Africa I October / November 2017

Star Casino Uganda Boasts with Brand New Casino

The newly opened Star Casino in Kampala, Uganda features world-class equipment supplied by TCSJOHNHUXLEY who installed eleven American Roulette tables, each complimented with a SaturnTM Roulette wheel and e-FXTM Display. “From myself, Jonathan Ball and some of my wonderful staff we want to say a great big THANK YOU to TCSJOHNHUXLEY for getting our beautiful casino ready for our grand opening.”

Avani Gaborone gets Multi-million Rand Renovation Botswana’s Avani Gaborone Resort and Casino, situated in the capital Gaborone, has re-opened after a R103 million renovation. The 150-slot, 9-table casino and hotel resort’s renovation was done to introduce Avani’s signature design hallmarks to 156 guest rooms and public spaces including the main entrance and porte cochere. According to the Avani group, the aim of the renovation is to showcase a new contemporary design and technological enhancements for a modern, functional and relaxing experience. Riaan van Rooyen, newly-appointed General Manager of Avani Gaborone Resort & Casino said Avani Hotels and Resorts was committed to cementing relationships with the communities of Gaborone and Botswana. “AVANI GABORONE is now the capital’s leading leisure and business resort. It is situated in the heart of Gaborone’s business district, home to The Botswana Stock Exchange, Debswana Diamond Company, the Southern African Development Community headquarters and financial institutions. Avani Gaborone is ideally located for leisure and business travellers and local residents’ seeking great food and a variety of entertainment options,” he said. The layout of the guest bedrooms and bathrooms has been redesigned to ensure the best use of space. The design is functional, modern and comfortable. Room features and amenities include free WiFi, dedicated work station with media hub, LCD television with satellite news, sport and movie channels and a rain shower. The conference centre offers an impressive setting for business and

social events in Gaborone with a main conference room accommodating up to 500 guests and five private Seminar Rooms will enrich any meeting. “We saw the renovation as an opportunity to upskill staff and expand their capabilities. All staff were encouraged to participate in crosstraining across departments in order to provide a seamless service. The service and services offered in a predominantly business hotel differ in significant ways from the priorities in a leisure hotel. “Efficiency and a sense of urgency is very important to a business traveller who is generally on the go from very early in the morning. With this in mind we open breakfast earlier, offer free WiFi everywhere, ensure a quick check-in and check-out service and our concierge staff are adept at providing quick transfers, shopping tips and advice on restaurants in the area,” Van Rooyen added.

umAfrika Gaming Technologies at Graceland Golf Event umAfrika Gaming Technologies attended the Graceland golf event from Sunday 1st to Tuesday 3rd September. “After checking in on Sunday, we were treated to a braai by Willem and his team. We were up early on the Monday morning for an early tee off, with what promised to be a stunning day. Unfortunately a few hours into the day, it started to rain, and the entire field was called off due to the proximity of lightning. After about 30 minutes the ‘all clear’ siren was sounded, and the players headed back out to complete their rounds. Although our 4-ball didn’t feature in the prizes, a great day was had by all. The day was closed out with the prizegiving dinner and lots of Tequila. A special thanks to Wayne & Johann for joining us!” said umAfrika’s Paul Nicole.

28 I Gaming For Africa I October / November 2017

NEWS FROM

Novomatic Africa has recently sponsored soccer jerseys for the Garden Route Casino’s soccer team and also sponsored shirts to the Technical Team at Golden Horse, for their prizegiving function. See photos below.

Golden Horse Casino’s Prizegiving Function

Garden Route Casino’s Soccer Team

Below are some recent machine installations by Novomatic Africa

Black Rock Casino installed 8 x Novostars

Garden Route Casino installed 12 x Novostars

AT THE annual Peermont Global Slots Conference, Novomatic Africa received the award for “Best Support Supplier”. The event took place at Emperors Casino and the awards were voted for by the all the Slots and Technical Managers from the whole Peermont Global Group. Novomatic MD, Gordon Cameron is very proud of his team for their good work and the support that their customers can rely on and all thanks goes out to the Peermont Global Group for the acknowledgement.

30 I Gaming For Africa I October / November 2017

Happy Valley Casino installed 10 x Novostars

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Gaming Industry Appointments

Mike Page takes the Helm at Tsogo Flagship Casino GAUTENG’S PREMIER entertainment destination has a new captain at the helm, in the form of Mike Page, who has taken over from Glenn Joseph as Operations Director and Complex General Manager of Montecasino. Mike has a long history with Tsogo Sun and has come full circle in his career, having started out when Montecasino was nothing more than grazing land, taking him from the early days of Montecasino’s temporary license as the Sundome Casino to being General Manager of Hemingways in East London and later Gold Reef City. As the GM of Tsogo Sun’s flagship property and an entertainment destination that is constantly evolving, Mike has a big job ahead of him and has a great vision for the brand and the people who create the experiences for its guests.

WHO’S WHO IN THE LIMITED PAYOUT MACHINE, BINGO AND LOTTERY OPERATIONS IN SOUTH AFRICA ROUTE OPERATORS VUKANI GAMING CORPORATION - Head office VUKANI GAMING CORPORATION (Western Cape) GRAND PARADE INVESTMENTS LIMITED GPI Management Services Chief Operating Officer: Slots TBA Grandslots – General Manager Tyrone Jacobs Kingdomslots - General Manager Felix Mthembu Grand Gaming: Slots – General Manager Kiran Rama KZN Slots GM: Prakashnie Govender Luck@it - KwaZulu-Natal BINGO OPERATORS VIVA BINGO - Lawrence Smith GALAXY BINGO - Chris Du Toit (CEO) SA BINGO - Manny Stavrou NATIONAL LOTTERY OPERATOR Gidani SAGMA Mario Vilela BASA Bingo Assoc. of SA - Lawrence Smith NATIONAL CEMS OPERATOR Zonke Monitoring Systems - Hosea Malope (Ceo)

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MANUFACTURERS AND SUPPLIERS WHO’S WHO TEL FAX/EMAIL 3 POINT GAMING Andy Hudson (Managing Director): +27 11 468 1315 aph@3pointgaming.co.za Samantha Dennison (General Manager): +27 11 468 1315 shd@3pointgaming.co.za Kobus de la Porte (Technical Sales Manager) +27 73 396 5365 kdl@3pointgaming.co.za Alicia Nydoo (Financial Manager) +27 11 468 1315 and@3pointgaming.co.za ACE SUPPLIERS Managing Director: Cliff Lamberton (011) 514 5000 cliff@aces.co.za 24/7 Support: (011) 514 5050 support@aces.co.za UMAFRIKA TECHNOLOGIES Managing Director – Mike Alexander (011) 997 4208 mike.alexaner@umafrika.co.za Sales Manager – Paul Nicole (011) 997 4200 paul.nicole@umafrika.co.za Operations manager – Ovy Litlhakanyane (011) 997 4235 ovy.litlhakanyane@umafrika.co.za Compliance Manager – Pramodh Munbodh (011) 997 4214 pramodh.munbodh@umafrika.co.za ARUZE GAMING AFRICA Director: Masahiro Kamiya (011) 466 3388 masahiro.kamiya@aruzegaming.jp Ops Mngr - Riaan Swart (011) 466 3388 riaan@aruzegaming.co.za Sales Manager : Jan Snyman (011) 466 3388 jan@aruzegaming.co.za Compliance Mngr - Zeena Rossouw (011) 466 3388 zeena@aruzegaming.co.za ATOMIC GAMING Managing Director - Cliff Lamberton (011) 514 5100 cliffl@atomicgaming.co.za Operations Director - Andrew Stewart (011) 514 5100 andrews@atomicgaming.co.za Technical Manager - Bheki Manzini (011) 514 5100 bhekim@atomicgaming.co.za CASINO SPECIALISED SERVICES MD - Shaun Govender 0832001800 (011) 728 2031 CUSTOM GAMING SOLUTIONS MD - Steve Diversi 0860 664 4443 steve@customgaming.co.za Director – Nicole Markie 0860 664 4443 nicole@customgaming.co.za Technical - Trey Budha 078 803 0424 treyb@customgaming.co.za GAMER MD (Sales) - Dennis Williams (011) 784 2845 Dennis@origingamer.co.za Sales - Marc Molle (011) 8845454 Marc@origingamer.co.za GAMESMART MD - Ian Mossop (012) 6632273 Ian.Mossop@GameSmart.co.za Sales and Marketing - Dennis Meyer (012) 6632273 Dennis.Meyer@GameSmart.co.za IGT-AFRICA Sales & Marketing Dir - Mario Vilela (011) 317-1091 (011) 317-1017 Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Sales Executive (Other Africa) - Stella Tkachova 011 317 1043 011 317 1017 Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com MP GAMING Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za Markus Prader - Director 076 991 8013 Markus.Prader@mpgaming.co.za Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za NOVOMATIC AFRICA MD – Gordon Cameron 011 847 9700 sales@novomaticafrica.co.za Sales – Deon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za Technical – Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za SG GAMING AFRICA Senior Director - Wavell Alexander (011) 571 7500 wavell.alexander@scientificgames.com Director of Systems & Operations - Jacques McLean (011) 571 7500 jacques.mclean@scientificgames.com Senior Sales Manager - 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Mark Howell (011) 315-7910 mark.howell@tcsjohnhuxley.com Compliance Manager – Advocate Kirsten Nagel – (011) 315-7910 kirsten.nagel@tcsjohnhuxley.com Financial Director – Christiaan Els – (011) 315-7910 christiaan.els@tcsjohnhuxley .com Technical Manager – Warren Jones – (011) 315-7910 warren.jones@tcsjohnhuxley.com Sales and Marketing – Liza Wagner – (011) 315-7910 liza.wagner@tcsjohnhuxley.com

32 I Gaming For Africa I October / November 2017

List of S.A. Gaming Legislators & Associations PROVINCE

CONTACT

TELEPHONE

FAX

WEBSITE

NATIONAL GAMBLING BOARD LOTTERIES BOARD EASTERN CAPE

Ms Caroline Kongwa (Accounting Authority) Ms Charlotte Mampane (CEO) Adv. Ncumisa Mayosi (Chairperson) Mr. Mabutho Zwane (CEO) Mr Oompy Goeieman (Acting CEO) Mr Dali Mjila (Chairperson) Mr Primo Abrahams (CEO) Ms. Althea Lapoorta (Chairperson) Mr Tiego Kgomo (Chairperson) Mr. Fortune Sekgaphane (CEO) Mr Bheki Mlambo (CEO) Mrs. Nora Fakude-Nkuna (Chairperson) Mr. Mashile Mokono (Chairperson) Mr Serobi Maja (CEO) Mr Mxolisi Zwane (Chairperson) Mr Steven Ngubeni (Chief Executive Officer) Ms Sibusisiwe Ngubane (Chairperson) Ms Portia Baloyi (CEO) Mr Dhilosen Pillay (CEO) Mr Dhilosen Pillay (Chairperson) Adv. Themba Ngobese CEO

010 003 3475 012 432 1300 043 702 8300 0437 028 300 053 832 0490 053 832 0490 021 480 7400 021 480 7400 018 381 3215 018 381 3215 013 750 8000 011 784 8000 015 230 2300 015 230 2300 011 581 4800 011 581 4800 033 345 2714 033 345 2714 051 404 0300 051 405 5483 011 011 9032

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October / November 2017 I Gaming For Africa I 33

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24th / 25th October 2017 Johannesburg, South Africa