Luxury Buyer and the untangible

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WHAT DOES THE LUXURY BUYER LOOK FOR IN A BRAND The intangible attached to a product


WHAT THE LUXURY BUYER WANTED IN THE PAST 

A product that showed, by it self, the quality and innovative properties.

Expensive product – have what only few can have

The power to “brag”

Selfish – did not have the social conscience (how the product was made, with which material...)


WHAT THE LUXURY BUYER WANTS TODAY 

Still wants quality and exclusivity Doesn’t care anymore just about the tangible product – it had to be attached to something higher – a feeling, an experience, a good action towards less proviledge people. Cares about how and with what the product is made – ecological materials, sinthetic lether or fur, frairtrade commerce.


EXEMPLES 

Some companies already reached a high level of astuce in speaking to the buyer in a more emotional way. The social medias are a great way to let the public know of the choices of the company – doing the right thing and letting everybody know it.

In the next pages some exemples of succesful brands in capturing affluents as custumers


TIFFANY & CO. 

Sells more than just the engagement ring, sells the feeling, the emotion of wanting to spend the rest of the life with the loved one.


MERCEDES BENZ 

Sells the feeling of being modern and almost unreachable. Puts the driver of a Mercedes almost as a superior element.


DIOR 

Creates a feeling of glamour, as the customer made part of a separate world.


CHANEL As Dior, also creates na atmosphere that becomes a desire to the customer, full of glamour, history and luxe. Also uses romance as catch.  Use Chanel = find love. 


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