May/June 2012 - Voice of Business by Peterborough Chamber of Commerce

May/June 2012 Vol 5 Issue 3

Policy

ontarioâ&#x20AC;&#x2122;s future Wellness

what does it mean? Expo

whatâ&#x20AC;&#x2122;s coming Golf

41st annual tournament Facebook

fans & timelines

Support Local Businesses P.M. Agreement #40052226 If undeliverable, return to: 175 George Street North, Peterborough, ON K9J 3G6

a bi-monthly publication of

thevoiceofbusiness

2012 Wellness Expo! May 5, 2012 • 10am to 5pm Evinrude Centre • Peterborough, ON The Chamber of Commerce is excited to be continuing the work of Linda Devine and the Wellness Expo.

• OVER 80 EXHIBIT BOOTHS • FITNESS DEMOS • KEYNOTE SPEAKERS • DOOR PRIZES • FREE SAMPLES AND INFORMATION • FREE PARKING General Admission, $5 Children (under 12 when accompanied by adult) free Support persons for persons with disabilities, $5

Keynote Speakers: Sylvia Davies: Author of “Feeding Carl” – Sylvia will speak about feeding children with multiple allergies and her challenges feeding a son with Crohn’s Disease without having to rely on medication. www.feedingcarl.com Theresa Moloney: Owner of The Body Toning Club, Theresa will be speaking about motivation and meal planning. www.thebodytoningclub.com

Workshops: Nikken: Gerry Harris will be speaking about magnetic products that aid in reducing pain and improving sleep, water and air quality. Home Instead Senior Care: Anne Gill will be speaking about Home Instead, caregiver burnout and their new Alzheimer program. Greenshire Eco Farms: Partners will explain their weekly food box program, eco-friendly permaculture growing methods, agri-entertainment attractions, and non-riding personal development for people using horses. Elderberry Herbals: Marianne Beacon - A gentle approach to cleansing - one Herbalist’s view: Come discover some simple and gentle ways to assist the body in naturally cleansing by nourishing with food, simple herbs and a few supplements. Life can be stressful; taking care of your body doesn’t have to be. Dr. Doug’s Family Chiropractic: Dr. Doug Lukinuk will be presenting a Complete Wellness Makeover and the 5 Essentials of Health.

Presented by

Juice Plus: John Shaw will present “Live Life to the Plus” – Learn some simple yet effective ways to: feel better, look better, live longer, have more energy; simple steps to take daily for vibrant health, focus on prevention vs. treatment, and how to obtain optimal health and beauty for the whole family. The Phoenix Centre: Valerie McLean will be presenting on HANDLE: Holistic Approach to NeuroDevelopment and Learning Efficiency. She will present on the benefits of HANDLE in regard to aging and the sensory, motor and processing systems that may be functioning insufficiently. Centre of CircleWisdom: Water - Sacred Essence and Language with Sandra Moon Dancer B.Sc., M.H.Sc. Water is the essence of us all. Open to this powerful healing element that flows within and throughout Mother Earth. Join us for this shamanic healing and teaching about our relationship with water.

Demonstrations: Media Partner

Taoist Tai Chi, Posture Clinic, Turning Point Shiatsu, Moksha Yoga, The Divine Light Awakening Society (meditation)

For more details on workshops and demonstrations, please visit

www.peterboroughwellnessexpo.com

Health • Fitness • Nutrition

yourstaff Stuart Harrison Ext. 202 President & CEO Cynthia Hamu Ext. 201 Office Manager Lindsay Walker-Chiarelli Ext. 204 Administrative Assistant Anne Arnold, CSP Ext. 200 Membership Services Manager Cathy Martin Ext. 214 Event Coordinator/Marketing Assistant Shelby Parker Ext. 210 FrontLine Coordinator Sara Lunn Ext. 206 Tradeshow Coordinator Reception Ext. 0

yourboard

executive/finance Jef Dueck Chair 91.9BOBFM/Country 105/Energy 99.7 Tony Smith Past-Chair Tristone Media Group Drew Merrett Vice-Chair Merrett Home Hardware Building Centre Bob Doornenbal Treasurer The Peterborough Examiner Stuart Harrison Secretary Greater Peterborough Chamber of Commerce Patric Marren Director-At-Large Glenn Windrem Trucking Kamran Qayyum Director-At-Large Siemens Canada Limited

directors Jason Becker BDO Canada LLP Brad Hilker NBH Accounting Services Jim Hill Pan-Oston Limited Sharon Legon 1st Call Property & Equipment Services Scott Mancini RBC Royal Bank - Kawartha-Lakeshore Business Banking Centre David Smith Monkman Gracie & Johnston Lisa Smith United Way of Peterborough & District

4 5 6 7 8 9 16

Policy Ontario’s Future...

Wellness What does it mean?

regular features

Expo

member matters

What’s coming

new members

Golf 41st Annual Golf Tournament

chamber events 14 - business after hours - breakfast club - young professionals group

Facebook

your chamber - news from the OCC & CCC

Fans & Timelines

benefacts

here’s my card

Lunch Box Learning Re-cap

Local Business

the voice of business Managing editor cynthia hamu DESIGN treehouse studio Printing vincent press

contributors

Additional Contributors include:

appointments Daryl Bennett, Mayor City of Peterborough Karl Moher, Deputy Reeve, Douro-Dummer Township County of Peterborough Herma van Beek Peterborough County Federation of Agriculture

Cynthia Hamu, Office Manager Peterborough Chamber of Commerce Genevieve Gilbert (Trent University) YPG Chair

Stuart Harrison Stuart is the President & CEO of the Greater Peterborough Chamber of Commerc and can be reached at 705-748-9771

www.SofieAndreou.com

Laura Hervieux (Capture Creative) www.peterboroughchamber.ca

The Greater Peterborough Chamber of Commerce 175 George St. N. Peterborough 705.748.9771 www.peterboroughchamber.ca

inside

Sofie Andreou

Owner, Sofie Andreou & Associates, 705-743-9051, SofieAndreou@gmail.com www.SofieAndreou.com Facebook: SofieAndreouSeminars Twitter @Sofie_Andreou

Sara Lunn, Tradeshow Coordinator Peterborough Chamber of Commerce Cathy Martin, Event Coordinator/Marketing Assistant Peterborough Chamber of Commerce

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POLICYmatters

by Stuart Harrison, President & CEO

Ontario’s Future... ith the recent Federal and Provincial budgets, much has been written lately about the future of Ontario. Both budgets are headed in the right direction, but there are some big important questions to be answered. The Ontario Chamber of Commerce recently partnered with Leger Marketing and the U of T’s Mowatt School of Public Policy & Governance to produce an important strategic plan for the Province called “Emerging Stronger: A Transformative Agenda for Ontario”. The plan lays out five key priorities, followed by a brief breakdown of each:

• Restoring fiscal balance by improving the way government works;

• Fostering a culture of innovation and smart risk-taking in order to become a productivity leader;

• Taking advantage of new opportunities in the global economy;

• Building a 21st century workforce through workplace training, utilizing newcomers’ skills and apprenticeship reform;

• Identifying, championing and investing in our competitive advantages.

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In order to “foster a culture of innovation and smart risk-taking in order to become a productivity leader” we need to clarify Canada’s innovation policy, increase our investment in research and development (currently 1% compared with an average of 1.7% and 2% in the U.S.), and we must do a better job of turning research into commercial opportunities. In order to “build a 21st Century workforce” we need to reform EI so that it is fair and standardized across the country, improve workforce lifelong training, bridge the skills gap, recognize newcomers’ credentials, better integrate university and college programs and create a framework for programs, services, and resources for our urban Aboriginal population. In order to “restore fiscal balance” we obviously need to eliminate the deficit, but we should also share responsibility for public service delivery with the private and nonprofit sectors, restrain public sector compensation and benefits, improve results in the broader public sector, and renegotiate the fiscal transfer system with the federal government.

In order to “take advantage of new opportunities in the global economy” we need to have a focused and strategic export policy, continue to diversify our trade partnerships, invest in multi-modal transportation and transit infrastructure, and leverage immigrant networks by using the global cultural linkages that already exist within our immigrant communities. In order to “identify, champion and invest in our competitive advantages” we must reorient public investment to promote strategic sectors such as food processing, environmental and energy technology, health service exports, financial services, biotech and water (the great lakes are North America’s 4th coast and a tremendous economic opportunity), and we must maximize resource opportunities such as the Ring of Fire. There is an old expression “If you don’t have a destination, any road will take you there”. The Emerging Stronger Agenda is about establishing a destination, a strategy, and focusing on it. The Chamber network will be driving this agenda with business, government, and labour to ensure that we emerge stronger, more productive, and more global.

WELLNESSmatters by

Cynthia Hamu, Office Manager

oday, more than ever before, the word “wellness” is often used, but what does it mean? The literal definition is: well·ness (noun) 1. The quality or state of being healthy in body and mind, especially as the result of deliberate effort.

One thing is for sure, there is no doubt that “wellness” is a growing business. So much so that 8% of the Chamber membership is comprised of businesses in the following Health & Wellness categories: • Counselling • Health Services • Health & Wellness • Medical Equipment • Health Care & Public Safety Promotion • Pharmacies • Health Care Practitioners • Retirement Homes, Nursing Homes & Long-Term Care

Wellness is the harmony of body, mind and spirit. When everything is right with a person emotionally and mentally, it leads to everything being right with them in the body. Linda Devine

As you can see, “wellness” is multidimensional, and can encompass one’s physical, mental, spiritual, financial and emotional well-being. So it’s understandable that different people will have different views on what wellness is and what it entails. Among others, this could mean: • Yoga • Meditation • Reiki • Massage • Chiropractic • Cosmetics • Nutrition • Herbalists • Fitness • Tai Chi • Naturopathic medicine • Acupuncture • Supplements • Crystal therapy • Hypnosis But it doesn’t stop there… so visit our Wellness Expo on May 5th at the Evinrude Centre and you will be sure to find whatever “wellness”

2. An approach to healthcare that emphasizes preventing illness and prolonging life, as opposed to emphasizing treating diseases.

means to you. See below for speakers, workshops and demonstrations: Keynote Speakers: Sylvia Davies: Author of “Feeding Carl” – Sylvia will speak about feeding children with multiple allergies and her challenges feeding a son with Crohn’s Disease without having to rely on medication. www.feedingcarl.com Theresa Moloney: Owner of The Body Toning Club, Theresa will be speaking about motivation and meal planning. www.thebodytoningclub.com Workshops: • Nikken – Gerry Harris will be speaking about magnetic products that aid in reducing pain and improving sleep, water and air quality. • Home Instead Senior Care: Anne Gill will be speaking about Home Instead, caregiver burnout and their new Alzheimer program. • Greenshire Eco Farms: Partners will explain their weekly food box program, eco-friendly permaculture growing methods, agri-entertainment attractions, and non-riding personal development for people using horses. • Elderberry Herbals: Marianne Beacon - A gentle approach to cleansing - one Herbalist’s view: Come discover some simple and gentle ways to assist the body in naturally cleansing by nourishing with food, simple herbs and a few supplements. Life can be stressful; taking care of your body doesn’t have to be.

• Dr. Doug’s Family Chiropractic: Dr. Doug Lukinuk will be presenting a Complete Wellness Makeover and the 5 Essentials of Health. • Juice Plus: John Shaw will present “Live Life to the Plus” – Learn some simple yet effective ways to: feel better, look better, live longer, have more energy; simple steps to take daily for vibrant health, focus on prevention vs. treatment, and how to obtain optimal health and beauty for the whole family. • The Phoenix Centre: Valerie McLean will be presenting on HANDLE: Holistic Approach to NeuroDevelopment and Learning Efficiency. She will present on the benefits of HANDLE in regard to aging and the sensory, motor and processing systems that may be functioning insufficiently. • Centre of Circle Wisdom: Water Sacred Essence and Language with Sandra Moon Dancer B.Sc., M.H.Sc. Water is the essence of us all. Open to this powerful healing element that flows within and throughout Mother Earth. Join us for this shamanic healing and teaching about our relationship with water. Demonstrations: • Taoist Tai Chi • Posture Clinic • Turning Point Shiatsu • Moksha Yoga • The Divine Light Awakening Society (meditation) For more information on our Wellness Expo see the next page and visit us at www.peterboroughwellnessexpo.com

thevoiceofbusiness

EXPOmatters by Sara Lunn, Tradeshow Coordinator

he Chamber is excited to be continuing the work of Linda Devine and the Wellness Expo! This will be the 5th consecutive year for the show and the first year the Chamber is organizing it. This year, we have a diverse mix of health and wellness professionals who are there to discuss their products and services. There will be show specials, free demonstrations, free treatments and door prizes, just to name a few. As well, The Portobello Burger will be our food vendor at this event, and they will be there to offer healthy and delicious food all day. As it is the only show if its kind in the Peterborough area we are anticipating a large turnout!

Stage

Workshop Area

Stage

speaker area 30 ft x 35 ft

We are very excited about the two great keynote speakers we have this year (please see article on page 5), as well as the many workshops and demonstrations lined up covering a vast array of topics for everyone. The floorplan accompanying this article is as of April 3rd. For the final Show Guide, please check out the insert in the May 2nd issue of The Peterborough Examiner. For more

Workshop Area

Entrance

14 15

booth area 163 ft. x 85 ft

12 11 10

9 20 8 41

6 23

Demonstration Area 24

Fire Exit

38 37 3 36 2 35

Fire Exit

Food Court Area

57 58

1 28

Main Entrance

Presented by: Media Partner:

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information on the keynotes, workshops and demonstrations, please visit our website: www.peterboroughwellnessexpo.com The show is on Saturday May 5th from 10am-5pm at the Evinrude Centre on Monaghan Road. We look forward to seeing you there!

Booth # EXHIBITOR NAME 1 Silpada Jewelery 2 Elderberry Herbals 3 Trent Sport and Recreation Centre 4 BeautiControl 5 Best Look Forward 6 Best of Hearing Centre 7 The Divine Light Awakening Society 8 Home Care Assistance 9 Manulife Securities 10/11 The Nirvana Corporation 12 Norwex 14 Canadian Celiac Association 15 Taoist Tai Chi Society 16 Transition Town/ Greenzine 21 Norwood Holistic Health Centre 26 Kawartha Natural Health Clinic 27 The Kawartha Sun/ Freedom Magazine 28/29 Dr Dougâ&#x20AC;&#x2122;s Family Chiropractic Centre 30 Oasis Farm 31 The Portobello Burger 32 Investors Group 33 T-Zone 34 Posture Clinic 35 Universal Stone 36 Shopease Foods Inc. 37 Kindred Spirits Wellness Centre 38 Hillview Design 38 Simply Soap 39 Vibrancy Wellness Products 40 Lenson Sauna 41 Lakeland Chiropractic Clinic 42 Greenshire Eco Farms 43 Arbonne International

44 45 46 47 48 49 50 51 54 55 57 58 59/60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81/82

Usana Health Sciences Lia Sophia Juice Plus Magic Fingers Onsite Massage Shaklee Expedia Cruise Ship Centres KLM Counselling Services Peterborough Hot Yoga Visalus Sciences Centre of Circlewisdom The Eventz Cafe Buy Radiation Protection .com ProTech Pool and Spa Arbonne International MediConsult Linda Poff â&#x20AC;&#x201C; Lightworker APLus Wedding and Mediation Serenity Home Spa Kawartha Safe Technology Initiative Nikken/1529040 ONT LTD Phoenix Complimentary Therapies Synergistix: Partners in Health Scholars Education Centre Moksha Yoga Epicure Selections Rubidge Retirement Residence Nelms Opticians Amedaya Natural Bodycare Flightingale Travel Assist My Left Breast Home Instead Senior Centre Paget Denture Clinic Renew from Within Shiatsu School of Canada/ Turning Point Shiatsu

GOLF matters y b Cathy Martin, Event Coordinator / Marketing Assistant

Chamber’s 41st Annual Golf Tournament pring has sprung in Peterborough, and the Chamber is looking forward to their 41st Annual Golf Tournament at the prestigious Kawartha Golf & Country Club. This very popular event always draws a sellout crowd of Chamber members and their guests. For 2012 we are happy to welcome and introduce our new event sponsor, Robert D. Gauvreau Professional Corporation Chartered Accountant! This year’s tournament will again feature 18 holes of golf with power cart, lunch (courtesy of Johnny eh’s! restaurant), lots of great contests and prizes, and dinner with an awards presentation. Registration is now open and we invite you all to join us for a great day on the links! Presented by:

PETEWATERSPEC.AD:Quark ad template

6/19/09

For those of you looking for a unique way to promote your business, why not consider becoming a sponsor of this event! Many sponsorship opportunities are available from hosting a hole at the tournament, to providing a gift item to our golfer goody bags. To find out how you can become a sponsor, contact Cathy at 705-748-9771 x214 or cathy@peterboroughchamber.ca

2:52 PM

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41st Annual Golf Tournament June 13th, 2012 Kawartha Golf & Country Club Time: Lunch 11am – 12:30pm, Shotgun start at 1:00pm Cost: $160 + HST per person Includes lunch from Johnny eh’s, power cart, 18 holes of golf, foursome photo, buffet dinner, and lots of great contests, prizes and giveaways! This is always a sold out event, so register early. To register contact the Chamber at 705-748-9771 or visit us online at www.peterboroughchamber.ca

Always there...Always informed

w w w. p e t e r b o r o u g h e x a m i n e r. c o m

E XAMINER THE PETERBOROUGH

thevoiceofbusiness

FACEBOOKmatters

by Sofie Andreou, Sofie Andreou & Associates

Fundamentals to increasing your Facebook’s Fans & Five Timeline Pointers f you can remember that your posts should leave your Facebook Page to read like a Grade Two Reader you’re on your way! Post characteristics that get the most shares are those which: (i) (ii) (iii) (iv) (v)

read at a grade two level, are under eighty characters of text, have a link, photo or video attached, are funny or educational, include an action.

So, it ends up that excellent Facebook engagement creates a Facebook Business Fan Page which looks like a grade two children’s Pop-Up Book. With this simple mindset, you’ll have the type of Posts FANS will share and comment on, hence showcasing you to THEIR Friends and increasing your exposure. They say that 78% of people have chosen to LIKE a Page based on their FRIEND’S activity, so you WANT your FANS to interact with your Posts so their Friends will

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turn into your FANS!! Assuming also, your content is valuable to them, you’ll create the buzz and engagement level that you need to GROW your followers. To turn your Website visitors into FANS, surprising enough the best practise is NOT to put the standard Facebook Symbol on your website, which simply leads people to Facebook, as they DO NOT have to LIKE your Page to see or comment, you’ll likely lose them at that point from both your website and your Facebook Page, so instead add the LIKE US widget right on your Website. When they click on that, it immediately turns them into your FAN so they’ll automatically get your Facebook updates! This ensures you don’t LOSE the opportunity to turn your website visitors into FANS. Even better, if you

have the room on your site, add the widget which includes your Facebook Logo, Title and some of your FAN faces. WHY? - Statistics show that those Pages using this widget on their website convert even more people into FANS. Likely because people like seeing their own Face automatically appearing on the website they’re currently on. There are workshops available to show you how to create your widget, or go to http://developers. facebook.com/docs/reference/plugins/ like-box! For more information on Facebook or any other Social Media inquiries, Sofie can be contacted in a number of mediums including: 705-743-9051, SofieAndreou@gmail.com, www.Facebook.com/ SofieAndreouSeminars, www.Twitter.com/Sofie_Andreou or check out her website at www.SofieAndreou.com

LUNCHBoxlearning February “10 Quickbooks Tips”

March “How to write an effective Press Release”

Sue Clifford of CURO presented at our first Lunch Box Learning session. The topic was 10 Quickbooks Tips. Participants included a wide range of users - business owners who were undecided about which accounting software to use, bookkeepers who had used Quickbooks for up to ten years, and lots of people in-between. Most attendees brought their lunch and everyone participated in the conversation. Feedback from participants included “Great learning experience and very well run”, “Great idea. Great presenter. Would love to attend more” and “Really enjoyed it. Learned tips that will make using Quickbooks easier.”

Communications pro and writer/editor Jane Davidson, of Best Write Communications, presented March’s session on how to write an effective press release to 21 participants. Jane covered what a press release is, what it isn’t, common bloopers, and press release “musts” in this Chamber of Commerce Lunch Box Learning session.

Some of the tips included: Using Memorized Transactions; Doing math in numeric fields; Printing reports on one page; Editing Preferences; and LOTS of keyboard shortcuts. If you would like to learn more Quickbooks tips, or think you are ready to outsource your bookkeeping, contact Sue Clifford at CURO. Contact@CUROaccounting.com or 705-875-3534 www.CUROaccounting.com

Participants from both the for-profit and not-for-profit sectors learned how to avoid flagrant promotion and how to get the attention of an editor. Jane also explained how the media like to receive releases and how to build credibility. At the end of the session the group had a chance to practise writing headlines and lead paragraphs, and gave one another constructive feedback. If you would like to learn more about how to write press releases or for any of your other communications needs, you can reach Jane by either calling her at 705-874-5416, email her at bestwritecom@ gmail.com or davidson.jane7@gmail.com or you can visit her website at www.bestwritecommunications.net

Our Lunch Box Learning sessions are typically held either the third or fourth Wednesday of every month in The Chamber Boardroom, located at 175 George Street North, from 12 noon to 1pm. Lunch is not provided, however attendees are welcome to bring their own. Although this event is free to attend, registration is mandatory as space is limited.

MAINTENANCE LIMITED

Continuing the Practice of P. DOUGLAS GALVIN

is pleased to welcome

Oliver S. Cooper, B.A.H., L.L.B. Oliver will be practising in the areas of criminal law, civil litigation and family law. Please contact Oliver at ext. 201 or e-mail oliver@mcgillenlaw.com

JJ Turner Building 140 King Street, Suite 202 Peterborough, ON K9J 7X8 Tel: 705-748-2241 Fax: 705-748-9125

Quality Cleaning Products Since 1956

Spring is here and with it comes our annual spring cleaning sale! Visit us between May 1st and May 5th to

Save BIG! on your favorite Swish products, paper products, vacuums, pressure washers and more...

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Mailing address: P.O. Box 1718 Peterborough, ON K9J 7X6 1 Hour Free Parking at King Street Parkade

OPEN TO THE PUBLIC

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May Events: businessafterhours tuesday, may 1st, 2012 Proud of Our Past, Positive About Our Future

Peterborough • Lakefield Omemee • Bobcaygeon

(705) 742-4245 • 1-800-387-1627 www.darlinginsurance.net

BUILDING A SOLID FOUNDATION FOR YOUR BUSINESS • Competitive rates • Flexible payment options • Local credit approvals

location: YPG Showcase at The Venue, 286 George Street North, Peterborough time: 4:00 – 6:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event

breakfastclub tuesday, may 8 , 2012 th

location: Carousel Restaurant, 116 Lansdowne Street East time: 7:30 am cost: Pay for your breakfast speaker: TBA please note: You do not need to register for this event.

lunchboxlearning wednesday, may 23rd, 2012

location: Chamber Boardroom, 175 George Street North time: 12 noon – 1:00 pm topic: ‘Why your business needs facebook’ with Winston Bromley of Artbox cost: Free to attend, however registration is mandatory as space is limited

w w w. k a w a r t h a c u . c o m

youngprofessionalsgroup (YPG) tuesday, may 1st, 2012

***Please note that YPG will be held on Tuesday May 1st, at the BAH event featuring the YPG Showcase, at The Venue. (Please see above for further details)*** Table top display space is $10 4’ x 2’ Space is limited There will be no YPG event on May 24th.

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June Events: businessafterhours tuesday, june 5th, 2012 location: D.M. Wills Associates Ltd., 150 Jameson Drive, Peterborough time: 4:00 – 6:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event

Wednesday May 2, 2012 Ovarian Cancer - Knowledge is Power Holiday Inn Peterborough Waterfront 5:30 – 6:30 p.m. – Social Networking 6:30 p.m. – Dinner • 7:30 p.m. – Guest Speaker

breakfastclub tuesday, june 12 , 2012 th

location: Carousel Restaurant, 116 Lansdowne Street East time: 7:30 am speaker: Brian Stephenson, Treehouse Studio - Graphic Design & Advertising cost: Pay for your breakfast please note: You do not need to register for this event. Event Sponsor

41stannualgolftournament wednesday, june 13th, 2012

location: Kawartha Golf & Country Club time: Lunch 11 am – 12:45 pm, Shotgun start 1:00 pm cost: $160 + HST per person please note: Many sponsorship opportunities available. For more information contact Cathy at 705-748-9771 x214 or email at cathy@peterboroughchamber.ca

lunchboxlearning wednesday, june 20th, 2012

location: Chamber Boardroom, 175 George Street North time: 12 noon – 1:00 pm topic: `What you don’t know CAN hurt you. Market Research gives you a competitive edge’ with Paul Teleki, Preferences cost: Free to attend, however registration is mandatory as space is limited

youngprofessionalsgroup (YPG) thursday, june 28th, 2012

location: The Venue Peterborough, 286 George Street North time: 5:00 – 7:00 pm cost: Free, compliments of The Venue event details: Workshop with Winston Bromley of Artbox please note: Pre-registration is required for this event

COLIN JAMES

Sunday, October 21st at 8pm www.colinjames.com

COMING SOON...

HAWKSLEY WORKMAN Friday, November 30th at 8pm www.hawksleyworkman.com

This successful awareness program was designed to help effectively spread the word about ovarian cancer and to raise awareness about the signs, symptoms, risks and preventative factors of ovarian cancer. Ovarian Cancer Canada strives to raise awareness and educate the general public and health care professionals about ovarian cancer. Currently there is no screening test for ovarian cancer and the symptoms are so vague that they are often overlooked or attributed to another cause. Sadly, 70% of women with ovarian cancer will not survive 5 years. However, when caught early the survival rate at 5 years can be up to 90%! Until a reliable early detection test is discovered awareness about the signs and symptoms is our best tool for improving survival rates. You can register for this event by visiting our WBN website at www.womensbusinessnetwork.net Cost is $40.00 per person and must be prepaid. Guest registration deadline for May’s meeting is Friday April 27, 2012. Don’t miss out on this wonderful opportunity.

2012-2013 Membership Visit our WBN website at www.womensbusinessnetwork.net Promoting and supporting women in business through personal and professional growth opportunities.

COLM WILKINSON

Saturday, December 15th at 8pm www.colmwilkinson.com

Tickets Available at Showplace Box Office 705.742.7469 1.888.444.2154 www.showplace.org

registrationinformation Unless otherwise specified, registration is required for all Chamber events. To register, please call 748-9771 Ext. 0 or email register@peterboroughchamber.ca

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MEMBERmatters Raycroft Financial Planning Has Moved

Charlies Diet and Wellness Centre

Raycroft Financial Planning recently moved from the Promenade building on George Street to 452 Charlotte Street, the former D.M. Wills building. Called the Raycroft Financial Centre the building also has room for more tenants. Bill Raycroft operates the business with his son Dan and Jason Quick. Raycroft offers investment advice, and financial, retirement and estate planning. Visit www.raycroftfinancial.com or call 705-743-9650.

Charlies Diet and Wellness Centre recently opened at 107 Hunter Street East. Owned and operated by Peterborough native Shirley McGlennan, the first Charlies was started in Estevan Saskatchewan. Charlies is a proteinbased diet that operates in four phases and promises an average weight loss of 3 to 7 pounds per week. Full details are at www.charliesdietcentrepeterborough.com or you can find them on Facebook.

Red Fish Blue Fish Relocates

DogGone Beautiful

Red Fish Blue Fish, the aquatic specialty store owned by Sean Cormican has moved to the Brookdale Plaza. Red Fish Blue Fish provides over 10,000 aquarium and reptile supplies, exotic fish, and aquarium rental and maintenance programs. Visit www.redblue.ca or call 705-874-3300 for all the details.

Rod and Karen Workman recently started DogGone Beautiful. They offer full-service grooming from formally trained professional stylists, from their Cherryhill location. Full details are online at www.doggone-beautiful.ca or you can call 705-749-3220.

Collins Barrow Moves

Congratulations to Paget Denture Clinic on their 25th anniversary in business. Founded by Kim Paget in 1987, the clinic is located at 308 Rubidge Street. Paget Denture Clinic has three denturists on staff (Kim Paget, Wayne Paget, and Melissa Hope). As certified Denturists, they are licensed to fabricate, adjust, repair and fit, partial, full and implant supported dentures. Visit www.pagetdentureclinic.com or call 705-742-7703.

Collins Barrow Chartered Accounts have moved to their brand new building located at 272 Charlotte Street (the corner of Charlotte and Stewart Streets). Collins Barrow, following a merger with Stow Brown & McLeod occupies the first and second floors, offering a full-service accounting firm including tax, audit, accounting and evaluation. For more information, visit www.collinsbarrowkawarthas.com or you can also call 705-742-3418.

Paget Denture Clinic Celebrates 25 Years

Northern Lights Canada #14 on Top Employers List Northern Lights Canada, a local human service provider, ranked 14th on PROFIT Magazine’s list of the Best 50 Small and Medium Employers in Canada. This national awards program recognizes top employers with between 50 and 399 employees. Northern Lights Canada is a Canadian company with a team of over 180 employment and rehabilitation specialists, case managers, corporate trainers, and support staff. Visit www.northernlightscanada.ca or call 705-740-9014.

My Personal Assistant Heather Humphries’ new business is called My Personal Assistant. Heather will run errands, do paperwork, take you to medical appointments, be a companion, concierge, and more. For more information visit www.personalassistantpeterborough.yolasite.com or call Heather at 705-874-7623.

MB Graphics & Events Miryam Buchahim’s new business is MB Graphics & Events. Miryam does graphic design, web design, photo shoots, and DVD creation if you want to capture all those old photos and videos. She also does parties and events including custom made 3-D cakes. Visit www.webmbgraphics.com or you can call 705-749-3115.

Grady’s Feet Essentials Renovates In March, Kelli and Tony Grady celebrated the grand reopening of Grady’s Feet Essentials in Lansdowne Place. After two years of planning and five weeks of construction, their completely renovated store features Rockport, Mephisto, New Balance, Finn Comfort and Birkenstock. Open 7 days a week you can visit them on the upper level of Lansdowne Place. Call 705-743-5383 or check out their renovation on Facebook.

Green Eyewear Optical • Peterborough

LOANS AND BUSINESS SUPPORT GROWING FUTURES TOGETHER

Does your business have some new and exciting news to share? If so, please submit your information (approximately 50-75 words) to editor@peterboroughchamber.ca by the 1st of the preceeding month for inclusion in the next issue (i.e. March/April issue, February 1st deadline). Please note that information will be printed at the President & CEO’s discretion.

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McIlwain Painting & Decorating Has New Owner After operating McIlwain Painting and Decorating for 35 years, owner Rick McIlwain Sr. has retired and has turned over the business to his son Todd. Todd has worked alongside his father as a partner for 25 years and will continue to offer industrial, commercial and residential painting as well as drywall repairs and power-washing. Call McIlwain at 705-742-2100 or email toddmcilwain@gmail.com.

Capture Creative Capture Creative is a full-service graphic design, printing and marketing agency recently launched by Laura Hervieux. Laura brings ten years of experience and a multitude of skills to Capture Creative and can help you execute a full ad campaign, create and produce tradeshow displays or just print a few business cards, all at an affordable price. Call Laura at 705-313-2816 or find out more at www.capturecreative.ca.

Two Men and a Truck Two Men and a Truck is a new local moving company. The franchise is managed by Steve de Boer. Two Men and a Truck can handle any size move, residential or commercial. They have six trucks available, do free in home estimates, and carry a full line of moving supplies which they’ll deliver. Full details are online at www.twomenandatruck.ca or call 705-201-5208.

Commercial Press & Design Celebrates 80 Years Congratulations to John Hardill and everyone at Commercial Press, celebrating their 80th anniversary in business this year. Commercial Press offers an array of services to their many varied clients, including Graphic Design, Printing, Posters, Indoor and Outdoor Signage, and more. For more information visit www.commercialpress.org or you can also call 705-743-3677.

newmembers welcome to our new members who joined the Chamber from February 9th to March 29th, 2012 Architecture

Graphic Design

Leonard Conceptual Bryan Leonard 705-657-3782 www.leonardconceptual.ca

MB Graphics & Events Miryam Buchahim 705-749-3115 www.webmbgraphics.com

Clothing, Footwear and Department Stores

Health and Wellness

The Lorraine Leonard Line Lorraine Leonard 705-657-9315 www.lorraineleonardlines.ca

Charlies Diet & Wellness Centre Shirley McGlennon 705-749-2091

Home Care Assistance of KawarthaDurham Ltd. Keith Lipsett Charter, Taxi and Limousine Services 705-768-3371 Ultimate Super Stretch Limousine Services www.homecareassistance.com Terry Elgar MNDC Direct Inc. 705-939-6119 Steve Naumovski www.ultimatelimousine.ca 1-888-795-5355 Computer Consultants www.fyhealth.ca Everett Zufelt Moksha Yoga Peterborough Inc. 1-877-983-3588 Kierstin Henrickson http://zufelt.ca 705-775-9642 Consultants – Business, Management www.mokshayogapeterborough.com and Retail Health Care and Public Safety London Development & Consultation Promotion Waleed Dabbah Industrial Safety Trainers Inc. 705-768-9326 Randy Dignard www.londevcon.com 1-800-219-8660 Financial Consulting, Planning and www.thesafetybus.com Services Landscape, Lawn Care and Tree Service C.S.T. Consultants Inc. Branch 733, Cornerstone Landscaping Rita Wilke - RESP Sales Chris McCarthy Rita Wilke 705-768-1395 705-749-0979 www.cornerstonelandscaping.ca www.cst.org Manufacturing, Consumer Products Investors Group Financial Services Inc. Krazy Kitty Steven Bohme Fred Schlichthorn Steven Bohme 705-652-9469 705-876-1282 www.krazykitty.com www.investorsgroup.com Park Place Financial Michael D’Alessandro 705-775-1324 Taxpayer Relief Letters Frank Flynn 705-745-5354 www.taxpayerreliefletters.ca

Lester Awnings & Tent Rentals Corp. Dennis Lester 705-742-5405 www.lesterawnings.com

Residential/Commercial Janitorial Services Russ Teskey’s Carpet & Upholstery Cleaning Russ Teskey 705-761-9427 www.thestainexpert.ca Restaurants and Catering Silver Bean Cafe Andrea VanDerHerberg 705-749-0535 Retail, Other The Body Shop David Smolyn 705-742-1573 First Stop Swapshop Inc. Stephen Remillard 705-536-3366 www.firststopswapshop.ca Grant Drew Designer Stone Grant Drew 705-742-2636 www.gdds.ca Senior Services My Personal Assistant Heather Humphries 705-874-7623 http://personalassistant.cogeco.ca Transportation/Trucking and Freight Forwarding Two Men and A Truck Steve de Boer 705-201-5200 www.twomenandatruck.ca Correction from previous issue: CropCircles Helen Howard 705-201-1097 www.cropcircles.ca

Painting and Decorating McIlwain Painting & Decorating Todd McIlwain 705-760-4731

 please utilize their services whenever possible 

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Chamberevents young breakfastclub professionals group February

 by Genevieve Gilbert YPG Co-chair (Trent University) Are you a young professional under 40, or know of one, in the Peterborough area? The Chamber’s Young Professionals Group (YPG) is a great place for networking, professional development and promoting your business in an engaging atmosphere. YPG was fortunate to have two very informative and enjoyable speakers in February and March. CURO’s Sue Clifford helped us get ready for tax season with her presentation on “Accounting Tips and What to do with all this paper?” Barb Bruce with MyRadius.ca educated us on QR codes and how QR codes can work for businesses in many different ways. On Thursday April 26th, don’t miss the Downtown Scavenger Hunt. The annual event is a fun way to network and get to know downtown Peterborough. On Tuesday May 1st, YPG is hosting the Business After Hours (BAH) at The Venue from 4-6pm. This is a great opportunity for the whole Chamber membership to meet, greet and network YPG- style. Any young professional interested in displaying their business can contact Shelby at the Chamber office for more details. This year YPG is participating in the Dragon Boat Festival on Saturday June 9th. Our team “The Chamber of Oarers”, is in need of a few more paddlers and are looking for online donations. www.survivorsabreast.com

The YPG meets on the fourth Thursday of every month from 5 to 7pm at The Venue. Be sure to attend our next event, or send a representative from your business. For more information, please check out the Chamber’s website at www.peterboroughchamber.ca or visit our YPG Facebook page.

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businessafterhours March

April

by Shelby Parker, Chamber of Commerce, Front Line Coordinator 

The Fleming Community Resources for Employment and Workers (Fleming CREW) teamed up with the Workforce Development Board to host the March Business After Hours event at the Fleming Crew headquarters on Lansdowne Street West. The two organizations enlightened the group on how both agencies could help any business grow and learn more about the Peterborough labour market. Chamber members were treated with facility tours, along with treats from Catering Plus. Debby Keating, Manager of Employment Programs for Fleming CREW explained that her agency is, “is a specialized division of Fleming College that focuses on the needs of employers and job seekers in our community, by offering a wide range of free employment services”. Gord Evans, CEO of Workforce Development Board spoke on behalf of his organization, as well as their upcoming projects, like the upcoming Bear’s Lair competition. “The WDB works with the community to identify trends and opportunities in the labour market environment which impact our workforce.”



by Laura Hervieux (Capture Creative)

This month’s Business After Hours was a family affair. The residents and staff at Rubidge Retirement Residence invited us into their home to visit with their residents and staff and share some delicious homemade food. Barb Overwijk, Outreach Coordinator, told us about their rich 25-year history and revealed many interesting facts she learned during their recent renovations. Two examples: An old math lesson was uncovered still scrawled on a chalkboard from when the building was used by Trent University; and a car from an old auto shop was uncovered underneath the floors in the Courtside Lounge. Just over 100 residents call Rubidge home, with its large variety of rooms ranging from spacious suites with high ceilings and large windows, to smaller studios. Fees are charged by the square footage, to ensure the best possible value and nursing care, meals and laundry service are all included. Residents enjoy many on-site services, including a hair salon and visiting registered massage and physio therapists. Residents are able to entertain their family and

friends for special events in the family dining room, while not having to worry about cooking or cleaning. General Manager, Ella Hewitt raved about their energetic activity director Mike Kelly and all the activities he plans for the residents. Their goal is to create a friendly, welcoming place in a family setting for all residents and staff that is safe and respectful and has an affordable variety of rooms. As a result, they recently welcomed 20 new residents and are now at capacity, and they also have a waiting list for future residents!

Our Business After Hours events take place on the first Tuesday of every month, from 4 to 6pm, at various member business locations. Be sure to attend our next event, or send a representative from your business. For more information on our BAH and other upcoming events, please visit our website at www.peterboroughchamber.ca

Company Marketing Need a Boost? Meet This Marketing Guru Saturday, May 12, 2012 Showplace Performance Centre - 7:00 p.m. Tickets Adults: $25.00 Students: $10.00 at www.showplace.org

Ron Buist has the secret recipe behind Canada's most popular coffee and donut chain. As the former marketing director for Tim Hortons, a position he held for 24 years, Buist helped achieve retail success for this once unknown donut shop. Among his many inventive marketing tactics, he is credited as the creator of Tim Hortons' "Roll Up the Rim to Win" contest, and producer of the company's "True Stories" television commercials.

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A confident, entertaining and motivational presenter, Buist takes audiences behind the scenes at Tim Hortons and shares the many valuable lessons about marketing, customer service and business that he picked up along the way. Buist's success story is applicable to all businesses and services, from banking to baking, production to party supplies. His presentations deal with key issues all businesses face, and provide audiences with formulas to increase their own success. presented by:

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5943_PTCVoiceofBusinessAd_Layout 1 12-04-03 4:06 PM Page 1

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Keep your Town in Business by keeping YOUR Business in Town 1

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Plot Date: March 2012

DISCLAIMER and LIMITATIONS OF LIABILITIES The "City of Peterborough" its employees, or agents, do not undertake to guarantee the validity of the contents of this digital or hardcopy mapfile, and will not be liable for any claims for damages or loss arising from their application or interpretation, by any party. It is not intended to replace a survey or to be used for legal description.

Map provided by: Land Information Services, City of Peterborough

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Chambermatters by Lindsay Walker-Chiarelli, Administrative Assistant

News from the CCC from relocating to where work is available. Federally regulated employers constantly risk being hobbled by overly prescriptive laws and regulations, which their competitors aren’t required to follow.

Taking on the Top 10 Barriers to Canadian Competitiveness After extensive research and consultation with business leaders and member chambers of commerce across the country over the past year, the Canadian Chamber has singled out the top 10 barriers holding Canadian business back and diminishing Canada’s ability to compete.

3. Improving the tax system. Reforms are needed to repair our tax system, which relies too heavily on the most economically damaging forms of taxation - income and profit taxes - and is overly complex.

Over the next several months, the CCC will tackle each of the top 10 barriers, with a specific focus on the issue of skills in order to establish tangible, real solutions for Canadian business.

4. Breaking down internal barriers. Internal trade barriers impose unnecessary costs to businesses and consumers, weakening our economy and our ability to compete.

Here are the top 10 barriers to Canadian business the Canadian Chamber will be focusing on over the coming year: 1. Resolving Canada’s skills crisis. A growing shortage of highly skilled labour is becoming desperate, threatening our ability to keep up in a global, knowledge-based economy. 2. Returning Canadians to work/Helping federally regulated businesses compete. Our Employment Insurance Program perpetuates regional disparity and discourages Canadians

5. Regulating efficiently. Inefficient government regulatory processes waste valuable time and resources for businesses, hampering their ability to grow and prosper. 6. Making Canada a magnet for international investment. Canada must remove obstacles in the way of attracting more foreign direct investment, actively promote it and strengthen regulatory regimes to enable it.

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7. Stimulating research and development and bringing it to market. Flaws in the Scientific Research and Experimental Development (SR&ED) tax incentive program must be addressed so that businesses see it as a reliable and predictable incentive that doesn’t involve significant compliance and administrative costs. 8. Using technology to make Canada competitive. We must do a better job promoting our knowledge-based economy and take better advantage of our knowledgeable workforce. 9. Providing the financing businesses need to grow. Canada’s venture capital industry has been struggling for more than a decade, holding back our ability to compete. An aggressive national strategy is needed to build and sustain a robust venture capital industry. 10. Building 21st century infrastructure. Canada’s infrastructure is rapidly aging and current levels of investment in infrastructure are not keeping up with our needs. Canada needs a national infrastructure investment plan that includes new funding models and increased private-sector involvement.

For additional information on Canadian Chamber of Commerce activities, please visit their website at www.chamber.ca.

BENEFITmatters

by Brian Bulger, Chambers of Commerce Group Insurance Plan Agent/Broker

How to Fight Against Benefits Fraud An employee benefit plan is an important investment in your company’s future and the last thing you want is to have it eroded by benefits fraud. Benefits fraud happens when information is intentionally withheld or misinformation is provided to ensure a claim is paid. It can be committed by anyone with access to your personal information and can include creating inflated or fictitious claims, or simply misrepresenting the treatments received. Benefits fraud can even raise the cost of your program beyond the point of affordability. Although the Chambers of Commerce Group Insurance Plan has a number of processes in place to flag and investigate potential benefits fraud, there are also measures that you, as an employer, can take. Here are a few steps that you can ask your employees to do to protect themselves against fraud:

• Encourage your employees to review their benefit claims prior to submission to ensure the services identified are the services they received. Also, ensure that all receipts submitted reflect the accurate dates and payments of the services received. • Remind your employees to never sign a blank claim form and not to allow their signature to be kept on file at a benefit provider’s office. By signing forms they are confirming their authorization and consent, as well as verifying the accuracy of the information in the claim being submitted. • Request employees report any incidences of providers offering to alter claim information to meet your claiming requirements. • Remind your employees to protect their personal information, including their firm and certificate numbers, by keeping it in a safe place at all times. Fraud can lead to significant losses to a benefit plan and it is in all of our best interests to work together to minimize and prevent it from happening.

This article has been brought to you exclusively by your Chambers of Commerce Group Insurance Plan Agent/Broker, Brian Bulger. For more information, Brian can be reached at 705-741-1400 or bbulger@thelifeinsuranceguy.com.

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