TTER E L S W R NE E B M Y ME L R E T QUAR
E T A D UP
VOL. 56, NO. 2 SECOND QUARTER, 2021
PAGE 2 ����������������������������� Meet the Mortgage Team, Shred Day
MESSAGE FROM YOUR ORNL FCU BOARD CHAIR Our world changed drastically during 2020 due to the COVID-19 pandemic and along with our members, the community, and the rest of the world, ORNL Federal Credit Union had to adapt to a new normal. As an essential business, we continuously adjusted our services to not only meet the guidelines recommended by the World Health Organization, the CDC, and the State of Tennessee, but to meet the financial needs of our members. We closed and reopened branches, initiated several new loan programs to help members in need, supported community partners, and adjusted to how we define an office setting. The Credit Union recognized the challenges members were facing because of the pandemic and launched several programs to support those who were impacted, including the Pandemic Loan Extension Program, Pandemic Loan Program, and HERO Loan Program.
PAGE 3 ��������������������������������������������������� Dogwood Arts Calendar of Events PAGE 4 ��������������������������������������������������Fraud Warning, Withholding Notice, Holiday Closings & Events
Halls Branch Remodel: Located at 4510 East Emory Road in Knoxville, this location underwent an extensive remodel. Members using this location now enjoy a modern branch experience, complemented by extended hours through the ITMs. Record Mortgage Growth: Mortgage production remained strong throughout the year, resulting in record loan growth. Attractive rates fueled both purchases and refinances. Special Dividend: The Credit Union paid a $4.0 million Special Dividend to the membership in October, which amounted to a cumulative total of $11.0 Million that has been paid out over the past three years. More information can be found in our 2020 Annual Report, available at ornlfcu.com. On behalf of ORNL FCU and the Board of Directors, we would like to thank you for choosing ORNL FCU as your trusted financial partner and we look forward to serving you in the future.
In spite of the many challenges presented by the pandemic, the Credit Union remained forward focused and enjoyed growth and financial stability in 2020. A FEW HIGHLIGHTS FROM 2020: Charter Expansion: ORNL FCU acquired Mid East Tennessee Community Credit Union (MET CCU) in July of 2020. This acquisition added three counties to the existing charter—McMinn, Meigs, and Rhea—increasing our service area to 19 counties in East Tennessee. This included the addition of two branch locations, one in Athens and one in Decatur.
Randy Gorman Chair, ORNL FCU Board of Directors
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MEET THE MORTGAGE TEAM THAT HELPS OUR MEMBERS EVERY DAY!
CONNIE AYTES
RONNIE BARNES
MLS#477008 N Kingston / Loudon
NMLS#779819 Morristown / Sevierville / Millertown
ROY OGLE
ASHLEY QUESENBERRY
NMLS#477007 Halls / Fountain City / Maynardville FC
NMLS#1181212 Lenoir City / Northshore
KAREN COFFEY
NMLS#167262 Clinton / LaFollette
HEATHER RANKIN
NMLS#477010 North / Karns / Middlebrook FC
KYRIA ENGLAND
NMLS#477011 Oak Ridge
ROD REEVES
NMLS#369001 Alcoa / Maryville / Madisonville
RENATA FARLEY
NMLS#477009 Farragut / West
CRYSTA ROBERTS
NMLS#695850 Bearden / East / South
COMMUNITY
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Our next Community Shred Day will be held Saturday, April 17 at the Farragut and Oak Ridge branches. Community Shred Day events are free to all Credit Union members and the public. Bring any unwanted paper documents, especially ones containing personal information, to one of the event locations to have the materials safely and securely destroyed at no charge. Due to the limited amount of space available for shredding per truck, each vehicle is permitted to shred up to THREE banker’s boxes of paper.
Saturday, April 17, 9:00 AM* FARRAGUT BRANCH 11405 Municipal Center Drive OAK RIDGE BRANCH 215 S. Rutgers Avenue Visit ornlfcu.com/locations for directions.
*Shredding is first come, first served. When the trucks are full, shredding will no longer be available.
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CELEBRATE THE SPRING SEASON WITH DOGWOOD! Celebrate the natural and cultural beauty of East Tennessee this spring with Dogwood Arts and ORNL FCU. Dogwood Arts annually produces dynamic events and programs featuring blooming gardens and trails, visual arts, music, theater, dance, and literary arts. Dogwood Arts is a 501(c)3 organization with a mission to promote and celebrate the region’s art, culture, and natural beauty. Most of Dogwood Arts’ wide range of arts events, performances, and exhibitions are offered to the public free of charge.
SPRING 2021 EVENTS AT DOGWOOD ARTS Visit dogwoodarts.com for event details, COVID-19 safety measures, and more! DOGWOOD TRAILS, OPEN GARDENS, CAMERA SITES April 1–30, 2021 Knoxville’s iconic dogwood trails date back to 1955 and today cover more than 85 miles in 12 neighborhoods throughout the city. Take a drive, a walk, or a bike ride and enjoy the scenic natural beauty of our region. Holston Hills will be Dogwood’s 2021 Featured Trail. Established in 1956, the trail is located in an architecturally diverse neighborhood that offers sweeping views of the Holston River alongside panoramic vistas of the rolling East Tennessee hills. CHALK (YOUR) WALK April 3–12, 2021 This virtual, community-wide event encourages artists of all ages to create one-of-a-kind chalk artworks on neighborhood sidewalks, driveways, and community spaces. The competition is open to individual artists and families throughout Knoxville and the surrounding counties. A panel of judges including civic leaders, professional artists, and art educators will review the submissions and award cash prizes and free art supplies to select artists in each age division. FEATURED GARDENS Saturday, April 17, 2021 • 10:00 AM–5:00 PM Sunday, April 18, 2021 • 12:00 PM–5:00 PM *$5 suggested donation per garden Select properties with distinguished and remarkable gardens open their grounds to the public for one weekend only. This year will feature two gardens—the Anderson Estate and GATOP in East Knoxville.
DOGWOOD ARTS FESTIVAL April 23–25, 2021 World's Fair Park Established in 1961, the Dogwood Arts Festival is one of the most celebrated cultural events in Knoxville. This year’s event will be held at World’s Fair Park in Downtown Knoxville and will feature over 70 art vendors working in mixed media, pottery, painting, photography, glass, jewelry, sculpture, and more. This Dogwood Arts Festival is free to attend, although you will have to reserve a ticket online prior to the event. BIKES & BLOOMS / HIKES & BLOOMS April–May 2021 Experience the outdoors the lean, green way—on a bicycle by way of an organized ride or on one of the expert-led group hikes. These events are free to attend, although attendance is limited and pre-registration is required. REGIONAL ART EXHIBITION June 4, 2021 Fine art encompassing all styles and genres from both emerging and established regional artists will be showcased at the Emporium Center Gallery. ART IN PUBLIC PLACES: OUTDOOR SCULPTURE EXHIBITION June 2021–May 2022 This world-class exhibition of large-scale outdoor sculptures enlivens downtown Knoxville, the McGhee Tyson Airport, Zoo Knoxville, The Muse Children’s Museum, ORNL Federal Credit Union branches, and Jackson Square in Oak Ridge. The 2020–2021 exhibition will be replaced in mid-June with an exciting new selection of public art. For more information, including a complete calendar of events and ticket information, visit dogwoodarts.com or call 865.637.4561.
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fraud warning! DO NOT FALL VICTIM TO PHONE FRAUD! NO MERCHANT OR FINANCIAL INSTITUTION WILL EVER: Request direct access to your computer. Ask for your Online Banking username and password or other personal information.
WITHHOLDING NOTICE (IRS FORM 2317) To IRA Account Holders with Periodic Distributions: Payments from your IRA are subject to federal income tax withholding, unless you elect no withholding. You may change your withholding election at any time prior to your receipt of a payment. To change your withholding election, complete the appropriate form provided by your financial organization. Withholding from IRA payments, when combined with other withholding, MAY relieve you from payment of estimated income taxes. However, your withholding election does not affect the amount of income tax you pay. You may incur penalties under the estimated tax rules if your withholding and estimated tax payments are insufficient.
Direct you to purchase gift cards or transfer money using Venmo, Cash App, or other payment services. If you find yourself on the phone and experience any of these red flags, the safest thing to do is end the call immediately. Then call your financial institution directly from a phone number you can trust like one printed on your statement, debit, or credit card.
HOLIDAY CLOSINGS & EVENTS DIRECTORS Randy Gorman, Board Chair James Payne, Vice Chair Pam Ladd, Treasurer
LOCAL CALLS:
Joel Pearman, Secretary
*All locations except Madisonville, Morristown, and LaFollette
OR TOLL-FREE: 800.676.5328
ONLINE BANKING ORNLFCU.COM UPDATE is published quarterly by ORNL Federal Credit Union as an information service to its members. Questions, comments, and suggestions should be sent to: ORNL Federal Credit Union UPDATE, P.O. Box 365, Oak Ridge, TN 37831.
Officials
865.688.9555*
Jama Hill Sam McKenzie Debbie Stairs Harriet Walker Leigha Witt
SUPERVISORY COMMITTEE Mary Beth Blair, Chair Vickie Caughron, Vice Chair Mary Kiser, Secretary Gerald Smith
APRIL 3–12
Dogwood Arts Chalk (Your) Walk Details on Page 3.
SATURDAY, APRIL 17 Shred Day
Farragut Branch (11405 Municipal Center Drive) Oak Ridge Branch (215 S. Rutgers Avenue)
FRIDAY–SUNDAY, APRIL 23–25 Dogwood Arts Festival Details on Page 3.
MONDAY, MAY 31 Memorial Day
Credit Union is closed.
MONDAY, JULY 5
Independence Day–Observance Credit Union is closed.
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