W EDNESD AY JUNE 21, 2017 2017 NAA EDUCATION CONFERENCE & EXPOSITION
TODAY
J U N E 2 1 - 2 4 , 2 0 1 7 • G E O R G I A W O R L D C O N G R E S S C E N T E R | AT L A N TA
THE POWER OF
MARKETING Dawn Hudson, Chief Marketing Officer of the NFL and the former President and CEO of Pepsi-Cola North America, is arguably the most important female marketer in sports. Chief Ma A veteran marketing and advertising rketi National ng Officer executive, she has more than 20 years Foo League (N tball FL) of strategic brand-building experience behind some of the world’s best-known brands. Listed as one of Fortune’s “50 Most Powerful Women in Business,” Hudson is an expert on marketing, business, innovation and branding.
Game Changer: Dawn Hud son
Wednesday 4:30 p.m. – 5:30 p.m. Thomas Murphy Ballroom Level 5
Sponsored by
INSIDE: 2 Thursday Night Party | 3 Lounge Checklist | 4 Featured Breakout Sessions | 6 Advice from Locals
Today’s Schedule-at-a-Glance 7:30 a.m – 7:30 p.m.
8 a.m. – 5:30 p.m.
10 a.m. – 5:30 p.m.
12:30 p.m. - 3 p.m.
3 p.m. – 4:15 p.m.
Shuttle Bus Service
Attendee Registration
Leadership Lyceum
Living Room Learning
Lobby Level (Outside Registration Hall)
Registration Hall, Lobby Level
NAAEI’s Leadership Experience Series: Powered by Dale Carnegie
(Registered Candidates)
Thomas Murphy Ballroom, Level 5 Sponsored by
Sponsored by
Sponsored by
(Ticketed Event)
8 a.m. – 5:30 p.m.
Exhibitor Registration 8 a.m. – 9:30 a.m.
Level 2
NAA & NAAEI Committee Meetings
8 a.m. – 5:30 p.m.
8 a.m. – 5 p.m.
Lobby Level
Exhibitor Move-In Halls B1-B4 (Entrances on Level 2)
Room B404, Level 4
Room B204, Level 2 11 a.m. – 12:30 p.m.
Board of Directors & Assembly of Delegates Meeting
NAAPAC/BGF Silent Auction
Room B312, Level 3
9:45 a.m. – 10:45 a.m.
Region Meetings
8 a.m. – 5 p.m.
11 a.m. – 4 p.m.
Supplier Success Course
2017 NAA Education Conference & Exposition Officially Begins 1:45 p.m. – 2:45 p.m.
Breakout Education Sessions Levels 3 & 4 Sponsored by
(Ticketed Event)
2 p.m. – 3 p.m.
Room B403, Level 4
Conference Welcome and NEXT GEN Q&A
#ProtectTheLease Kiosk
4:30 p.m. – 5:30 p.m.
Game Changer: Dawn Hudson Thomas Murphy Ballroom, Level 5 Sponsored by 5:30 p.m. – 6:30 p.m.
Conference Welcome Reception Lobby Level
Free WiFi provided by NAA! • Network name: NAA17 • Password: apartment Wireless access will be available in Building B, which includes all concourses, lobbies and meeting rooms. This does not include the NAA Exposition or the General Sessions.
Room B308, Level 3
Level 3 (Outside room B310)
Attendee Registration Hours
Registration Hall, Lobby Level
Wednesday, June 21 8 a.m. – 5:30 p.m. Thursday, June 22 7 a.m. – 6 p.m. Friday, June 23 7 a.m. – 5 p.m. Saturday, June 24 8:30 a.m. – 10 a.m. Sponsored by
Living Room Learning Wednesday, 3 p.m. – 4:15 p.m. Living Room Learning Thomas Murphy Ballroom, Level 5 Grab a seat and get ready to learn at this Conference launch event that features an eclectic array of topics from passionate industry players. Each apartment geek, technician or innovator hops up on the soapbox armed with 20 slides that automatically advance every 20 seconds, getting to the
Sponsored by
point, fast! Join us for some humor, entertainment and passionate storytelling. Continued on page 3
2
TODAY
WEDNESDAY
JUNE 21, 2017
20 1 7 NA A EDUCATION CONFERENCE & EXPOSITION
DON’T MISS THESE
GENERAL SESSION SPEAKERS
Your unparalleled opportunity to learn, network and grow your business this week also includes the chance to hear from our excellent keynote speakers—on Thursday, the most decorated Olympian of all time, Michael Phelps; on Friday, award-winning journalist and coanchor of ABC’s Good Morning America Robin Roberts; and on Saturday, Afdhel Aziz, Founder and Chief Creative Officer of Conspiracy of Love, a think-tank and idea incubator that helps Fortune 500 brands use culture and technology as forces for good.
Michael Phelps
Robin Roberts
Afdhel Aziz
Thursday, June 22 12:45 p.m. – 2:15 p.m.
Friday, June 23 3:15 p.m. – 4:45 p.m.
Saturday, June 24 8:45 a.m. – 10:30 a.m. Thomas Murphy Ballroom, Level 5
Doors open at 12:15 p.m.
Doors open at 2:45 p.m.
Hall B5 (entrance on Level 2)
Hall B5 (entrance on Level 2)
General Session Sponsored by
General Session Sponsored by
NAA Thursday Night Party Sip, Splash & Southern Bash
Connect with the
myNAA Planner Thursday 7 p.m. - 10 p.m.
Shuttles will be provided from select NAA-Official hotels Visit www.nnahq.org/tnp for more information
You’re Invited!
Get your networking on at the NAA Thursday Night Party! This year’s party will be a truly memorable Southern-style bash as NAA takes over Pemberton Place and two of Atlanta’s most iconic venues: the World of Coca-Cola and The Georgia Aquarium.
www.naahq.org/mynaa Meet, greet and connect using your myNAA Planner! Free planning tools include: • Seeing who is at the Conference • Planning your time • Searching for exhibitors • Viewing the live floor plan • Exploring programming and speakers • Making one-on-one appointments - arrive with set appointments with exhibitors The myNAA Planner works in conjunction with the NAA app.
NAA App
Tickets included with full Conference registration. All others must purchase tickets separately. Must be 18 years or older to attend.
www.naahq.org/app Download NAA’s new, yearround app! Search “National Apartment Association” on Google Play or the Apple App Store.
Sponsored by:
(As of 6/12/17)
TODAY
Saturday Awards Celebration Breakfast Speaker (See page 7 for Excellence Awards details.)
National Apartment Association 4300 Wilson Boulevard Suite 400 Arlington, VA 22203 703-528-6141 Fax 703-248-9440 www.naahq.org
TriStar Publishing, Inc. 7285 West 132nd Street Suite 300 Overland Park, KS 66213 913-491-4200 Fax 913-491-4202 www.tristarpub.com
NAA Today is published by the National Apartment Association and TriStar Publishing, Inc. as a service to NAA Members.
Under “Events,” you’ll see that the Education Conference section holds all the great content and functionality you need to enhance your experience in Atlanta. Features include: Planning your schedule, weighing-in on sessions and speakers, searching and meeting with other attendees and more! The NAA app works in conjunction with the myNAA Planner. Log-in using password NAA17. For more information, visit www.naahq.org/app
TODAY
WEDNESDAY JUNE 21, 2017
20 1 7 NA A EDUCATION CONFERENCE & EXPOSITION
LOUNGE CHECKLIST Attendee Lounges Lobby Level; Level 2 (next to water feature) Make sure to stop by the attendee lounges to meet with colleagues, enjoy some down time, prepare for a meeting or get a quick charge for your phone or computer. Level 2 Lounge Sponsored by
presence to new heights. Did we mention special prizes, giveaways and guests for photo ops? Be sure to follow our social media channels to stay up-to-date with the Conference, including Facebook, Twitter, Instagram and Snapchat!
NAAEI Lounge Level 3 (Outside Room B309) Stop by the lounge to learn more about NAA Education Institute’s new online learning offerings through Visto (www.naahq.org/visto).
3
CONFERENCE WELCOME AND NEXT GEN Q&A
Wednesday 2 p.m. – 3 p.m. Room B308, Level 3
NAA members seeking an outlet for their talent will enjoy this all-encompassing overview of how to get more involved with NAA. The session offers an overview of the NAA NEXT GEN Committee, examination of NAA volunteer opportunities and advice for those seeking to maximize their membership by leveraging their skills to fill critical volunteer positions on NAA Committees.
Also available at the NAAEI Lounge is a chance to pre-order the REWIND program, offering 50+ PowerPointsynced audio and video recorded sessions from the Conference. the naa education institute presents
NAA AE Lounge Room B310, Level 3 The NAA AE Lounge is exclusively for Executive Directors of state and local associations affiliated with NAA. Head to the lounge to relax and network with your peers. Sponsored by
NAA Social Hub
2017 NAA education conference & exposition video & audio recordings
Don’t forget to pre-order today for only $199*. After the Conference, the price increases to $299*. You can also order online at www.naahq.org/REWIND. *Member price (Non-Members add $100)
Thursday, June 22 Friday, June 23
8 a.m. – 5:30 p.m. 8 a.m. – 5 p.m.
Level 4 (outside Room B403) Let’s get social! The NAA Social Hub is your all-in-one resource center for all things social at the #NAAEDU17. From tips and tricks to grow your audience to getting the 411 on the latest channels, NAA’s staff can help you take your online
Game Lounge Level 2 (across from room B213) Looking for some FUN? Then come to the Game Lounge! Enjoy some friendly competition with the life-size Operation game and get creative with life-size Legos! Sponsored by
Wednesday 5:30 p.m. – 6:30 p.m. Lobby Level
(Downstairs from Game Changer)
Conference Welcome Reception Come meet your colleagues and start networking at the Conference Welcome Reception. This event provides you with the opportunity to jump into the week and meet people you’ll be seeing in the sessions, around the NAA Exposition and at other networking events.
Living Room Learning Moderator:
Steve Wunch
Senior Director of Education & Training Echelon Property Group Achieving Big Results with Tiny Apartment Homes Rebekah Fischer Portfolio Manager Cardinal Group Management
Confidence is Sexy in Sales Lori Snider Director of Education & Team Experience RedPeak
How Community Service is a Win/Win David Roodberg CEO & President Horning Brothers
Lessons in Excellence from Your Maintenance Team for the Entire Company Mary Gwyn, CPM Chief Innovator Apartment Dynamics
Continued from page 1 Wake Me Up When Training is Over Shawn Reynolds Director of Training Morgan Communities Radical Feedback: How to Give Feedback That Changes Behavior Immediately Bill Nye Vice President of Operations Berger Rental Communities The Loss of the Boss and the Love of the Leader Leah Brewer, NALP, CAM Leasing Queen Full House Marketing, Inc.
The Truth About E-Learning: Five Myths Debunked Maria Bailey Education & Development Director Berkshire Communities Why Are We Destroying Motivation at Work? Jackie Ramstedt, CAM, CAPS, CAS Principal, National Speaker, Performance Coach, Chief Motivational Officer Ramstedt Enterprises, Inc.
4
TODAY
WEDNESDAY
JUNE 21, 2017
20 1 7 NA A EDUCATION CONFERENCE & EXPOSITION
WEDNESDAY FEATURED BREAKOUT SESSIONS WED-A01
MKT
Room B406, Level 4 Fast Fixes for Slow Markets From a slowing economy to explosive new construction, the time for top sales and marketing tactics for maintaining visibility and competitiveness has arrived. It’s been a few years since most markets experienced declining demand and rents, so it’s time to brush up on the premier strategies for controlling concessions, outperforming price benchmarks and netting the lion’s share of traffic and leases. Kate Good Principal, Senior Vice President of Development and Operations, Hunington Residential, Apartment All Stars, KateGood.com
WED-A02
KEY
1:45 p.m. – 2:45 p.m.
Sponsored by
IND
Room B407, Level 4 Finding the Cure for Community: (Why) Won’t You Be My Neighbor? New scientific research reaffirms how deeply our relationships and ties to community are vital to our health and stability. With “neighbors” now cited as the No. 2 reason a resident opts not to renew their lease, what can you do to cultivate real “neighborhoods” in your communities that will improve both your financials and the lives of your residents? Rick Graf, CPM President and CEO, Pinnacle; Jen Piccotti Chief Operating Officer, ManagInc; Beth Tuttle National Vice President of Marketing, Lennar Multifamily; Kiley Haught Senior Vice President of Client Relations, CARES by Apartment Life
WED-A03
MKT
Marketing
IND
Industry
OP
Operations
OP
Room B405, Level 4 The Exemplary Property Manager Who is the ideal property manager in high performance work settings? Responding to the critical need for highly qualified property managers in the apartment housing industry, national research was conducted to identify and rank unique competencies displayed by the quintessential employee. Gain an aptitude on data-based qualities and skills that exemplify high performing property managers in demanding work environments. Alex Jackiw, CPM, CAPS President, Milhaus Management, LLC; Christine Ann Jubelt, Chief Executive Officer, APM Services LLC
LEAD LS L/FH
WED-A04
Leadership Leasing Legal / Fair Housing
LEAD
Room B302, Level 3 Mentoring Millennials: Developing the Young and the Restless By 2020, Millennials will comprise 46 percent of the workforce and, by 2025, they will make up 75 percent of the workplace. Now is the time to start developing and mentoring Millennials and giving thought to succession planning. Millennials have a unique worldview, especially in how they define professional and personal success. Learn more about the generations present in the workplace, as well as better understand who Millennials are, what motivates them and how to develop them into your next great leaders. Andrea Daniels, CAM Community Manager, Oddo Development Co, Inc.; Jordan Hovanec Director of Residential Services, Milhaus Management; Melissa Levesque Smith Chief Administrative Officer, Fogelman Management Group; Jeannette Cox, CAM, CAPS Vice President, Oddo Development Co, Inc.
WED-A05
LS
Room B303, Level 3 The Conversion: Optimized Lead Management Strategies That Deliver Lead scoring has emerged as one of the most data-rich operational practices, changing how communities track, manage and prioritize traffic. By using a third party to score professional leasing interactions and correlate the results with the community’s lead generation and conversion data, teams are more accurately identifying which leads are most likely to convert. This insight not only allows owners and operators to gain tangible, actionable data to quickly optimize performance of a property, but it also offers innovative analytics that can be leveraged to better comprehend three pillars of lead management: Advertising sources, call centers and leasing staff effectiveness. Amy Barricelli Director of Residential Marketing, The Buccini/Pollin Group; Mary Herrold Vice President of Marketing and Innovation, JVM Realty Corporation; Lauren L. Curley Chief Operating Officer, Bonaventure Realty Group
WED-A06
L/FH
Room B304, Level 3 The New Five: Fair Housing Issues You Didn’t Know About HUD, the courts and fair housing advocates have been very busy lately finding new and creative theories of fair housing liability, making the apartment industry hazardous for those not up to date. Discover best practices for avoiding liability concerning the potential risks associated with “The New Five:” Harassment, domestic violence, language, occupancy and criminal history. Terry Kitay Attorney at Law, Law Firm of Theresa L. Kitay; Kathelene Williams Partner, Williams & Edelstein, P.C.; Doug Chasick, CPM, CAPS, CAS President, The Fair Housing Institute, Inc.
TODAY
WEDNESDAY JUNE 21, 2017
20 1 7 NA A EDUCATION CONFERENCE & EXPOSITION
5
GEORGIA WORLD CONGRESS CENTER MAP LEVEL 4
LEVEL 5 Breakout Education Sessions B401
B402
B403
B404
B405
B406
Thomas Murphy Ballroom
B407
• Wednesday Living Room Learning and Game Changer Sessions • NAA Excellence Awards Breakfast Celebration
• Social Hub • NAAPAC Silent Auction • Canstruction Art • Attendee Lounge / Charging Tower
Shuttle Buses
• Attendee Registration • Luggage Check (Friday & Saturday)
NAA SHUTTLE SERVICE
• Conference Welcome Reception
LEVEL 3
Breakout Education Sessions
B303 B304 B302
Lobby Level (outside Registration Hall)
Shuttle service will be provided between the Georgia World Congress Center and official NAA hotels with the exception of the following hotels: Embassy Suites, Fairfield Inn & Suites, Glenn Hotel, Hilton Garden Inn and Omni CNN Center. Thursday Night Party Shuttle service will also be provided except for those hotels listed above. Shuttle service will begin Tuesday, June 20, and continue through the conclusion of the Conference on Saturday, June 24. Buses will be providing service every 20 to 30 minutes.
Game Changer Sessions
B305 B308 B309
B312
B313
B314
Hours of Operation • NAAEI Lounge
• #ProtectTheLease Kiosk
• Post-It Note Mural
• Commercial Real Estate Show
LEVEL 2
Exhibitor Registration
Exposition Entrances
General Session Entrance
Wednesday, June 21
7:30 a.m. – 7:30 p.m.
Thursday, June 22
6:30 a.m. – 6:45 p.m.
6:30 p.m. – 9 p.m. (Hotels to Party)
9 p.m. – 11 p.m. (Party to Hotels)
Friday, June 23
6:30 a.m. – 5 p.m.
Saturday, June 24
8 a.m. – 11 a.m.
Sponsored by • Interactive Art Wall
• Post-It Note Mural • Attendee Lounge • Game Lounge
• Charging Tower
NAA Exposition
Thursday 2:15 p.m. – 6:15 p.m. Halls B1-B4 (entrances on Level 2)
The NAA Exposition is the largest national gathering of buyers and sellers in the apartment housing industry. More than 500 suppliers will be on hand to showcase new products and services to help apartment housing professionals stay on top of their game in today’s competitive market. The Exposition provides an opportunity to discuss products and services with supplier partners committed to your success.
6
TODAY
WEDNESDAY
JUNE 21, 2017
20 1 7 NA A EDUCATION CONFERENCE & EXPOSITION
THE NAA EXPOSITION CONFERENCE:
IT’S ALL ABOUT THE SHOES Mary Gwyn, CPM Chief Innovator Apartment Dynamics
During the first NAA Conference I ever attended, I visited every single exhibitor’s booth. I was determined! It was amazing to see what products and services there were, and how many product options were out there! I was wearing heels—which was not so amazing—given the long halls filled with supplier partners! The NAA Education Conference & Exposition continues to grow exponentially. In the size of the trade show, the number and valuable education sessions and networking opportunities and the biggest and best industry party of the year—every year. If you want to keep wearing your cool shoes and make the most of the conference, my advice is to use the myNAA Planner, or better yet, get the new NAA app (www.haahq. org/app)! I used to wait to fire it up until arriving at the conference, but I’ve learned it saves on blisters, bunions and pretty footwear if you spend some time loading it and looking at it before arrival. • Open it up and review all of the education sessions in advance. Choose which ones you think will be your first choices to attend. If you’re traveling with others, share your schedule so you can either split up and learn more—or meet up at the same sessions.
• The speakers’ session slides are included! Not only can they help you decide which sessions to attend, they can help you remember the content better and not worry about notes or taking your own not-so-great photos of the projected slides. The cool Trade Show tool is incredible. I can look in advance at the list of suppliers and services. The interactive map lets me prioritize which vendors are MUST SEE. By clicking on the exhibitors, they are added to my personal trade show map. WOW! I have to admit that the first
Local Atlanta Advice Peggy Robinson VP of Marketing InfoTycoon How long have you lived in Atlanta? 16 years Where should we get dinner tonight? JCT Kitchen in Midtown or Gunshow by Top Chef’s Kevin Gillespie. Best-kept secret about Atlanta (food/attraction)? Ormsbys has a great vibe and is fun for all sorts of games, including bocce ball. Best local dish and where to get it? The city is chock-full of great BBQ – hold off on your diet during the Conference. A few favorites are Fat Matt’s Rib Shack and Fox Brothers.
year I didn’t read the directions for the app and had clicked on a number of vendors, but the map kept me from hurting my feet by showing me which vendors I’d selected were close by. For someone who’s directionally impaired and has walked up and down trade show floor aisles before, this is a toe-saver! I know you’ll want to wait until you arrive in Atlanta to test it out. But resist the temptation! Spend an hour and dig in to the education options and trade show booths ahead of time. That way you’ll map out your plan for the least footsteps possible and still feel great wearing those really cool shoes to the best party of the year!
Where can we see the best view of the city? The best is from the SunDial (at the top of the Westin). What to do if you had three hours in Atlanta? Atlanta has some great local breweries with tours— definitely worth a visit. If you’re looking for something more active, take a hike up Stone Mountain. Ben Teague Managing Director, Investments Walton Communities How long have you lived in Atlanta? 40 years (my whole life!) Where should we get dinner tonight? Local Three Best-kept secret about Atlanta (food/attraction)? Palisades hiking trails around the Chattahoochee River Best local dish and where to get it? Heirloom BBQ (get there early!) and try the Sweet Heat sauce. Where can we see the best view of the city? Casey’s Hill (cemetery on the west side of town) What to do if you had three hours in Atlanta? Relax in Piedmont Park
For more host city highlights visit
www.naahq.org/Atlanta17
Jessica Tripp Quality Assurance Manager Matrix Residential, a Pollack Shores Company How long have you lived in Atlanta? 13 years Where should we get dinner tonight? JCT Kitchen – great music, food & drinks. Best-kept secret about Atlanta (food/attraction)? The Optimist Best local dish and where to get it? Mary Mac’s Tea Room – great Southern dining. Where can we see the best view of the city? Ponce City Market, Skyline Park What to do if you had three hours in Atlanta? Visit Centennial Park, College Football Hall of Fame, Skyview Atlanta, Civil Rights Museum, The World of Coca Cola. Some or all of these activities, will be hard to choose… all are so much fun! Rich Foster Regional Director Matrix Residential How long have you lived in Atlanta? 44 years total Where should we get dinner tonight? JCT Kitchen Best-kept secret about Atlanta (food/attraction)? Spicy Collards at Chick-a-Biddy in Atlantic Station Best local dish and where to get it? Springer Mountain Farms Smoked Chicken from The Pig and the Pearl Where can we see the best view of the city? The view from the top floor at the Loews hotel is pretty amazing. Also the top floor at The W in Midtown. What to do if you had three hours in Atlanta? I would take three minutes right now but 3 hours I would send someone to check out “everything” West Midtown and Atlantic Station. Between entertainment, shopping, restaurants, walkability, art and true culture of the city, it presents some of the finer things Atlanta has to offer.
TODAY
WEDNESDAY JUNE 21, 2017
THE APARTMENT HOUSING INDUSTRY GIVES BACK IN A BIG WAY NAA members, affiliates and suppliers were extremely generous in 2016. An estimated total of monetary donations, volunteer hours and in-kind products and services given to various charitable causes totaled over $157 million dollars. Affiliates, members and suppliers have held toy drives, food drives and helped the homeless, vets and other at-risk groups. And with better reporting, NAA expects the number to grow well past $157 million in 2017. Locally, the Atlanta Apartment Association (AAA) raised enough food and cash for
Volunteers will gather on Saturday at ACFB, which distributes more than 58 million meals each year to 755,000 people across greater Atlanta and Georgia, to sort and pack quality grocery Sponsored by donations for distribution Lobby Level to local feeding programs. Canstruction creates art exhibits made entirely out of canned ® If you didn’t sign up to food. This year’s “Open Door” Cansculpture consists of 1,200 volunteer, you can still make full cans of food. At the end of the Education Conference, every an impact and fight hunger can will be donated to the Atlanta Community Food Bank where they will provide 1,500 meals for hunger relief in Atlanta. by visiting the kiosks in the Registration Hall or through the Education Conference website (www. 8.2 million meals, including over $1.2 million naahq.org/edu) and clicking the Donate with in cash contributions for Atlanta Community NAA button. Food Bank (ACFB). Over the 31-year Every $1 donated provides food for four partnership, the AAA has collected enough meals. NAA has made charitable giving food & cash to provide nearly 100 million a large priority. Our members, affiliates meals for the hungry in north Georgia. The and suppliers are making tremendous Atlanta Apartment Association is the largest contributions to communities large and single contributor to ACFB and is the primary small across the nation. It is time we charitable outreach for AAA. shared the positive impact we make Since the industry has gathered in Atlanta, on our communities. NAA is also giving back to the Food Bank.
Canstruction Artwork
20 1 7 NA A EDUCATION CONFERENCE & EXPOSITION
7
NAAPAC/ BGF Silent Auction Level 4, Lobby Come ready to bid at the NAAPAC/BGF Silent Auction in support of the National Apartment Association Political Action Committee (NAAPAC) and the Better Government Fund (BGF). New items will be added daily! Auction items include authentic, hand-signed sports memorabilia, movie collectibles, music, jewelry and so much more! Wednesday June 21 8 a.m. – 5 p.m.
Thursday June 22 7 a.m. – 6 p.m.
Friday June 23 8 a.m. – 3 p.m.
Social Media Connections Follow us on Twitter @NAAEDUConf
Use these hashtags: • #NAAEDU17 for posts about education sessions, Exposition information and events • #MaintMania for posts about NAA Maintenance Mania® National Championship
Subscribe to the NAA YouTube Channel www.youtube.com/NAAhqVideos
Check Us Out at facebook.com/naahq Join the National Apartment Association Linkedin Community at www.linkedin.com/company/ national-apartment-association
Post photos from the Conference and Atlanta on Instagram #NAAEDU17
NAA is on Snapchat! NAAHQSNAPS
Saturday Awards Celebration Breakfast With Speaker Afdhel Aziz
8:45 a.m. - 10:30 a.m. Thomas Murphy Ballroom, Level 5 The NAA Excellence Awards—the “Excels”— recognize excellence and leadership in the apartment housing industry. These national awards celebrate builders, industry professionals and affiliated apartment associations that make unique contributions to our industry. This year, NAA has added the Rising Star Award for emerging leaders. NAA will present the Excellence Awards to the recipients during this celebration.
2017 NAA EDUCATION CONFERENCE SPONSORS Official Booth #721 Booth #2509
Booth #2821
Booth #2939
Signature Booth #1121 Booth #2521
Booth #1701
Booth #2021
Booth #701 & #2931