Contents About Us
4-11
Our Centre
12-19
Activities
20-23
School Programme Development Programmes
24-25 26-35
Health & Wellbeing Sample Programmes F.A.Q s Terms & Conditions
36 37-43 44-45 46-49
What we do....................... 4-5 Mission Statement............. 6 Where we are.................... 7 Quality and Standards....... 8-9 Staff.....................................10-11
Accommodation..................12-17 Hospitality........................... 18 Facilities............................... 19 Coasteering......................... 20 Surfing.......................... 20 Mountain Biking.................. 21 Canoeing/Kayaking............. 21 Rock Climbing...................... 22 High Ropes & Climbing Wall.. 22 Team Challenges................. 23 Bushcraft....................... 23
John Muir Award................ 26 Multi Activity Adventure.... 27 Outdoor Learning................ 28 Leadership Skills................. 29 Confidence Building........... 30 Action for Change.............. 31 Development Programme.. 32 Team Building..................... 33 Bushcraft....................... 34 First Aid............................... 35 British Canoe Union........... 35
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Contents A Guide to Pembrokeshires National Park
Pembrokeshire Coast National Parks
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About Us What we do
Newgale YMCA is the flagship outdoor education centre for The National Council of YMCA’s for Wales and as such is committed to delivering high quality and valuable experiences to people, both within Wales and on an International stage. Our centre is situated in the heart of the Pembrokeshire Coast National Park in southwest Wales. Newgale YMCA OEC offers Adventure Activities, Outdoor Education, Professional Training, Summer Camps, and Corporate Teambuilding.
“Working together to build strong foundations.” We were established in 2007 and since 2009 we have worked with young people in Pembrokeshire and through out the UK. The work that we deliver is day and residential development courses. These courses are to develop basic life skills, specifically, confidence building, communication skills, trust, team working, goal setting and action planning.
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About Us
Specific groups we work with: • Development programme UK wide schools • Youth Groups • NHS Groups • Xplore - partnership with YOPS • PESS - P.E. School Sports
• Engagement Gateway - partnership with YOPS • Engage - Partnership with Pembrokeshire and Ceredigion County Council • Summer Camps • NEET • Kids in Care • Young Carers
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Mission Statement We provide a life skills toolbox for young people, families and the community to help them develop strong foundations for an effective future through the use of outcome based, outdoor education.
Vision To unlock the potential in terms of mind, body & spirit as well as enrich quality of life for a sustainable future. 6
About Us
Where we are
Address: Newgale YMCA Outdoor Education Centre Pen y Cwm Haverfordwest SA62 6LA
Haverfordwest
By Road: From the East, take M4, A40 to Haverfordwest. At Haverfordwest, take A487 to St. Davids. Pass through Newgale Beach. At Pen y Cwm, turn right (towards Mathry / Llandeloy). Continue for aprox 1 mile then turn left at the cross roads into Newgale YMCA Outdoor Education Centre. By Rail: Take train to Haverfordwest Station. Take Bus 411 (to St. Davids) and alight at Pen Y Cwm. Follow signposts to Newgale YMCA Outdoor Education Centre
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Quality and Standards
As the Centre is licensed by the Adventure Activities Licensing Service (AALS) we are regulated and approved to deliver all our activities under our current risk assessments, staffing ratios and qualifications.
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Climbing/Trekking/Watersports Confirm on: 02920 757715
As you can see Newgale YMCA OEC has the appropriate tools, experience and knowledge to ensure that both management and support workers have the appropriate skills and are suitably trained and qualified to deliver the designated support appropriate to the needs of the Service User.
About Us
For all delivery staff associated with Newgale YMCA OEC these regulations would ensure safe operating procedures are in place as well as the appropriateness of their qualifications and the risk assessments, both static and dynamic, that are carried out. Newgale YMCA also has membership of the Association of Heads Of Outdoor Education Centres (AHOEC) (Where Denise Marriott is an accredited practitioner for the Institute for Outdoor Learning (IOL) and a Course Provider for the OEAP), and The Pembrokeshire Outdoor Charter Group. The Centre is currently working towards the “Learning Outside The Classroom” Quality Badge (LOtC)” and regulated by the Adventurous Activities Licensing Service (AALS).
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The Staff
► Denise Marriott: Centre Manager Denise has been a key team member in taking the centre from an empty building to a successful Outdoor Education Provider. Qualified to deliver activities across the full spectrum, as well as being an Accredited Practitioner and Mentor for the IOL, she is now on looking for new and innovative ways to take Newgale YMCA OEC forwards, whilst maintaining an excellent reputation. Nige Robinson: Interim Centre Manager ◄ Born and raised in Pembrokeshire, Nige’s main passion is the sea and he is a BCU Level 5 Surf Kayak Coach, a Level 5 Sea Kayak Coach and formerly Coaching Development Officer for the WCA. He has worked as a part time inspector for the AALS and the Wales Tourist Board. In addition to his work here, he co-runs a successful coaching and guiding business, ‘Sea Kayak Guides’. ► Tom Iggledon: Senior Instructor With over 15 years experience in the outdoor industry, being highly qualified across the activity spectrum, Tom is a Reality Therapy Practitioner and a Development Trainer. Tom is also a BCU Level 5 Surf Kayak Coach, a Level 5 Sea Kayak Coach, who paddles for the Welsh Surf Kayak Team. He has had a keen interest in Bushcraft and Kayaking from a young age.
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Nick Clark: YOPS Activities Officer ◄ Nick has worked with some of the counties most troubled young people, often when all other agencies have either given up hope or are unable to cope with the particular behaviours that these young people exhibit. Nick’s professionalism alongside his belief in young people’s ability to turn their life around means he gets results where others have tried and failed.
About Us
► Gaynor Williams: Programme Coordinator Since joining the team in Spring 2010, alongside Tom, has used her wealth of experience from activity centres, corporate development and the hospitality industry to spearhead a number of projects aimed at helping ethnic minorities in our county. She has travelled extensively all over the world and when time permits loves to be out walking her dog and riding horses. Krista James ◄ Sales, Marketing and Fundraising Manager Krista joined the Newgale YMCA OEC team in 2009 as the Marketing Manager. Today Krista’s responsibilities cover our Income Generation in the forms of Fundraising and Sales as well as New Project Development. She has a strong passion for designing new projects that support the community and proving new opportunities to support young people. ► John Garland: Facilities Supervisor John has worked and lived at the YMCA since 2009 and enjoyed the variety of people who have stayed with us. He is responsible for all of the grounds work and oversees the kitchen duties when groups are in. Prior to working at the YMCA, he worked in the mental health field as an assistant manager. Nicky Garland: Hospitality Supervisor ◄ Nicky joined the Newgale team in 2011. She is responsible for bringing you great tasting food and a warm cosy place to relax and unwind after all your activities. Over the past year and very busy season, Nicky received 100% positive feedback for all of her hard work and customer service.
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Our Centre Accommodation
The Whitehouse, Hafod and Penylon Lodge are Visit Wales 4 Star Graded, finished to a high standard providing comfortable spacious accommodation. Each lodge is designed as a self catering unit, although full board packages are available.
Hafod can sleep 16 with all being bunk beds: • 2 x 6 bed room • 1 x 4 bed room
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Self catering
Features: • All rooms ensuite • Self catering area • Central heating and double glazing throughout
Hafod Our Centre “I am writing to you to express our thanks for the wonderful weekend you gave us for our residential. The staff were outstanding and we were really impressed by the accommodation.� - a young person
6 Bed room
Welcome area
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Pen-Y-Lon
Pen-Y-Lon can sleep 20 in bunk beds: • 2 x 6 beds • 2 x 4 beds 2 single beds: • 1 x 2 beds
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Our Centre
Downstairs dining area
Bunk bed accommodation Features: • Ensuite rooms • Central Heating and Double Glazing throughout • Self catering areas • Dining hall
Downstairs self catering
Upstairs dining area
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Whitehouse
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During Winter
Our Centre
The Whitehouse is the nerve centre of our operations here at Newgale YMCA, serving as our office spaces, training room, welcome area for guests and includes one discreet twin bedroom located at the rear upstairs of the building. Upon arrival you may be greated by our resident pooch, Homer, who on the photo above may come across as strict and serious, but is actually an absolute softie. The training room can be equipped with seating for roughly 50 people, with plenty of white wall space should a projector be needed to liven up a presentation.
“I would like to thank all the staff who were both knowledgeable and attentive. A special thank you to John and Nicky who fed and looked after us beyond our expectations.� - teacher from Milford Haven School
Training room
Welcome area
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Hospitality
Through locally sourced foods and fulfilling any ethnic, religous or dietary needs, we hope to influence young people’s attitudes towards healthy eating, especially with its’ connection to the outdoors, as per our ethos. Our freshly cooked meals and seasonal spreads make the most of our county’s local produce and our home grown veg (a project called the Y Garden).
With meals being carefully prepared by our trained staff, they contain the necessary carbohydrates, sugars, salts, fats, oils and minerals need to maintain optimal bodily functions and provide energy for getting physical during activities.
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Facilities
Our Centre
High Ropes Course
Games Room
Games Room
After a thrilling acivity; coasteering or sea kayaking, you may need some time to unwind. As well as the dining areas in the lodges there is a games room and plenty of green space. You can gather your thoughts or replenish your energy before your next adventure!
Large Recreational Area “We were so impressed by the whole weekend and had such a stunning experience that we are looking to visit the Newgale YMCA OEC in the future.” – a mother from Pill Youth Forum
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Activities
All of the activities offered by Newgale YMCA OEC are delivered by highly qualified staff and regulated by the relevant authorities. Our activities take place within the Pembrokeshire Coast National Park, which is unsurpassed in terms of it’s beauty, diversity of wildlife, Celtic history and geology. This alone gives a unique sense of place and provides an incredible backdrop for the activities and outdoor learning experiences we provide.
Coasteering Coasteering is the sport that put Pembrokeshire on the map. It brings together the best aspects of the local environment into one exciting activity. Coasteering is a combination of low level scrambles and high plunges. Accessed on many levels with breathtaking jumps into deep pools for adrenalin junkies and some smaller, intermediate jumps to build up to high level challenges.
Surfing
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Expert surfing instructors are able to give quick skill progression and can skilfully get the most out of each budding surfer. Newgale beach is a Mecca for those surf addicts who come from far and wide to ride the waves in some fantastic and reliable conditions all year round.
Activities Mountain Biking We are situated on the Sustrans ‘Celtic Trail’ cycle route which winds its way through the picturesque landscape of the Pembrokeshire Coast National Park ideal for exploration by bicycle. The lanes are quiet and the traffic is light. We have a wide range and size of up to date mountain bikes. For those wanting a more challenging experience the nearby Preseli hills gives excellent cross country riding and we are also in striking distance of some of the best built trails in the country at Brechfa, Nant y Arian and Cwm Carn.
Canoeing/Kayaking Provides a wide range of water based experiences, from seeing the incredible rock formations, spot porpoise and sea birds, to seal pups and spectacular sunsets over Ramsay Island. Easy to manoeuvre, stable and comfortable Kayaks, which we use for taster sessions and short journeys along the coast. Open Canoes for the added challenge of working together in a craft whilst exploring wildlife on river journeys. Guided Sea Kayak journeys of a day or multi-day duration provide beach bivouacs and a truly adventurous feel.
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Rock Climbing We are proud to offer this traditional sport that still commands a huge following with contemporary climbers and mountaineers enjoying celebrity status. The rock climbing in Pembrokeshire is regarded as some of the best in the UK. Complex geology of the area gives a broad range of challenges from the accessible crags of St Davids Head to the extreme routes on sea cliffs situated above a pounding sea. Sessions take place at exciting but user friendly venues of Wolf Rock and St Davids Head but more challenging venues can be used for smaller groups wanting to improve their skills and technical competences.
High Ropes & Climbing Wall
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Alongside the menu of interpersonal challenges we have a High Challenge Course, deliberately designed to offer a spectrum of individual and team challenges that will provide a powerful and multi-faceted experience to all groups that use it. Team work, trust and achieving personal goals is at the core of this High Challenge experience. We use many elements to recognise the achievements individuals make on one of our programmes.
Activities Team Challenges We offer a vast range of team building and problem solving activities. Personal Development programmes will use the large open spaces of our grounds to either accelerate the ‘getting to know you’ process of a new group or to break the ice with an established group coming to Newgale to hone their skills or celebrate achievements. Whether you spend a morning climbing and abseiling from a tower or building a 10m high milk crate stack whilst standing on them, we can guarantee a powerful experience you will not forget!
Bushcraft The breath-taking surroundings of the Pembrokeshire Coast National Park is an ideal location for the Bushcraft Programme. Gaining a deeper understanding of, and respect for, a variety of natural environments, it’s rugged coastlines, copious woodlands and wealth of fauna and flora, provide a perfect resource to learn about surviving in the outdoors. It is also a course which will help participants develop their Team-Working, Communication, and Risk Management Skills, as well as building self reliance and confidence.
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School Programmes
With the emphasis being on education through fun and adventurous experiences we are perfectly equipped to meet the needs of your students. We understand the needs of the curriculum both in Wales and across the UK and tailor our courses to help meet some of the specific requirements particular to key stages 2, 3 and 4.
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“If you are looking for something a little different then we can tailor make a programme that meets your needs and covers the educational outcomes important to you.�
School Programmes The process of developing new skills and achieving success is a fundamental principle in the delivery of powerful outdoor learning. We believe that the real consequences of learning and the exploration of different learning styles can give our course members a useful insight into how they learn and how to set goals. Used metaphorically this experience has direct relevance to the formal learning environment of school, college, university or work place.
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Development Programmes Our range of Outdoor Programmes are perfectly designed for both school groups & youth groups (uniformed groups, NHS, youth clubs, young carers) with a particular emphasis on personal development. We specialise in delivering residential programmes which are ‘Outcome Led’ whilst still being fun and adventurous for all involved. Whether you want one of our pre-designed courses or have specific needs relevant to your group to fit into a wider programme of work, we have the experience and professionalism to make it happen.
John Muir Award
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This week takes the young people on a journey of discovery looking at the environment around them and some of the ways they can be involved in caring for it. Whilst going out in the great outdoors they will learn about the sea shore and its many inhabitants along with the bird life and flora which is abundant here in the UK’s only Coastal National Park. Tying into the curriculum for Geography, Sciences, Physical Education and Personal Social Education, students will leave not just having had an amazing experience but also with an increased knowledge about the natural world plus the achievement of the John Muir Discovery Award.
High challenge, high adventure and lots of fun makes this a course to bring a smile to everyone’s face. We believe that having fun is the key to learning and by combining high quality outdoor experiences, together with professionally facilitated sessions; this course will meet many requirements of the Welsh or English National Curriculum at Key Stages 2, 3 & 4. Some of the cross-curricular outcomes you could achieve include:
• Developing Thinking • Developing Communication • Health and Emotional Wellbeing
• Moral and Spiritual Development • Working with others • Improving own Learning
As well as these soft outcomes students will have the opportunity to gain their 1 star paddle sport award as well as Newgale’s own certificate of achievement on the final day.
Development Programmes
Multi Activity Adventure
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Outdoor Learning Cards As a training standard we utilise the Outdoor Education Advisor’s Panel’s (OEAP) Outdoor Learning Card resources. The emphasis being, to become a competent leader of outdoor activities within the workplace. This type of programme would enable Learning Support Assisstants (LSAs), Teachers, and Youth Leaders to lead or assist in outdoor activities. The Outdoor Learning Cards activities contribute directly to a wide range of educational and development aims for young people and cover four elements of Outdoor Learning that can be delivered on a school/ youth club site and surrounding environment:
Orienteering - developing good map reading skills
Team Building and Problem Solving - how to
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challenge your young people Bouldering - Use of low level climbing walls Journeying - Local visits organised by young people
Whatever your situation, Duke of Edinburgh’s training, sports team captain, staff team supervisor or just about to start further education or employment, leadership is an essential quality. Our professionals will match the programme to the context of your group, looking at what makes a good leader, identifying what skills they already have relevant to leadership and finally learning something new to help them become even more confident and effective in the future.
Development Programmes
Leadership Skills
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Confidence Building
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This course does what it says on the tin. Throughout the programme the group will look at the theory of comfort zones and personal challenge as well as support and encouragement from within a team. Each individual will be given the opportunity to achieve success and to recognise the skills they already have as well as learn new things. Every participant will leave the programme with a certificate to celebrate their many achievements and with a greater sense of self worth.
Action for Change
“This is not a course for the unprepared or unwilling, only the young people can make this programme a success.”
Development Programmes
This unique programme focuses on behavioural choices using the basis of ‘Reality Therapy’ and ‘Choice Theory’. This course is relevant to young people who want to make positive changes in their lives yet lack the confidence and the tools to make those changes happen. The course will begin by challenging existing behaviour and looking to the reasons behind it along with the consequences it brings. Young people will then work towards building a tool box for the future empowering themselves with different choices and the understanding that they are in control. Finally the course will end with an action planning session to be continued with the support of youth or social workers back in their home environment.
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Development Programme
This flagship programme is an amalgamation of the Team Working Skills, Leadership and Confidence programmes. It pulls together some of the tools and techniques used by our staff to help build and instil the necessary skills and personal traits to thrive in the big world. The aim of this programme will be to inspire and develop the young person through outcome based learning.
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Team Building Skills
Development Programmes
Learning to work as an effective team member can help you build your selfconfidence, develop your trust in others and enhance your communication skills. The central aim of this programme is to equip the participants with the skills and confidence necessary to be able to work effectively in any team setting. It will give participants the chance to explore and experiment with tools and techniques, through a variety of outdoor activities and under the guidance of experienced development tutors. In other words, this programme is not just about the theory of team working, but about building your understanding of how to be an effective team member through experiential learning.
This programme may be particularly useful for schools or youth groups looking to help young people adapt to changes in their lives, develop confidence and become a constructive team member, including NEETS or individuals being supported by a Youth Offending Team. This learning is useful in itself. However there will also be the opportunity for participants to gain accredited learning units through OCNs (Open College Networks) in:
• Preparing to Learn Outdoors (Entry level) NOCN Code: HB9E3CY001 • Working as a Team (Entry Level) NOCN Code: ADV771 • Teamwork (Level 1 NOCN Code: ABS066 • Teambuilding through Experiential Learning (Level 1) NOCN Code: AF51CY002
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Bushcraft The Bushcraft Programme is an exciting way to gain a deeper understanding of, and respect for, a variety of natural environments. And where better to do this than in the breath-taking surroundings of the Pembrokeshire Coast National Park. Its rugged coastlines, copious woodlands and wealth of fauna and flora provide a perfect location to learn about surviving in the outdoors. To really appreciate the beauty of the Pembrokeshire area you have to come and visit. This course includes sessions on navigation, Foraging, Camp craft cooking and River skills. It is a malleable course that can be tailored to individual groups and ages and their needs. However this Bushcraft course is not just about learning about the environment. It is also a course which will help participants develop their TeamWorking, Communication, and Risk Management Skills, as well as building self reliance and confidence. Therefore participants will gain skills that could be essential to reaching their full potential in all areas of their lives. There is also the opportunity for participants to have their learning experience turned into accredited learning, gaining a certificate in Woodland Survival Skills from OCN. The programme can take place intensively over the course of a week or spread over 6 weeks.
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First Aid
British Canoe Union
Development Programmes
Everybody should learn first aid. However if you are involved in outdoor activities and sports this is a particularly essential course for you. In this course students will work towards a 16hr “Emergency” First Aid certificate. This award is certificated through Remote Emergency Care. The award supersedes the ‘Emergency First Aid at Work’ qualification and is recognised by all National Governing Bodies for outdoor sports and activities. The course will centre on scenario-based learning, including dealing with bone injuries, administering CPR, and coping with bleeding. If students do not meet the required hours of learning they may be eligible to receive the certificate in “Basic” first aid, ensuring all students on this course receive a recognised qualification - as well as vital skills that could help you save a life.
Have you ever imagined what it would be like to explore the coastline or the river from a completely different angle? Learning how to Canoe and Kayak could be a way of opening up a whole new world for you – as well as helping you develop your skills and confidence in the water. The BCU Star Awards are nationally recognised canoe sport competency awards. The Introductory Awards show that the holder has the skills and knowledge to paddle safely in sheltered water environments (in both Canoe and Kayak). Gaining these Awards would be a personal achievement – but it could also be a step up to developing an exciting new career in the outdoor industry. BCU 1 and 2 Star Awards would give you a good grounding to attain the 3 Star Award, giving you personal competency required for entry on to the Coaching Scheme which would enable you to work as a Canoe and Kayak Instructor.
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Health & Wellbeing Newgale YMCA OEC is in an excellent position to promote health and well-being through both the physical nature of its programmes and also the well documented mental and emotional benefits of being in the outdoors and participating in physical activity.
We believe that all young people need to have access to the natural environment, to have the opportunity and the tools to engage with it in a positive and sustainable way and that they need to be able to share these experiences with their peers, families and communities to promote healthier relationships as well as the more obvious individual benefits.
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This programme allows the young people to understand what is on their door steps; whether it is in their gardens, hedge rows, sea or coastal path, these things are the platforms to gathering food and being active. By working with young people in this way we are able to address many issues such as self confidence, risk assessment, communication skills and team building. These skills all empower the young person to take control of their future and to influence the relationships they have with themselves and with others. If young people have the opportunity to develop a tool box of life skills through the process of adventurous activities then we can better their chances of becoming financially secure in the future, having motivation and skills to access and connect with places of inspiration and then pass these skills on to the next generation.
The following programme timetables have been created to give you an idea of the types of activities that will be carried out throughout the duration of each course, be it a 3 or 5 day course.
Health & Wellbeing 5 Day Programme Monday
Tuesday
Wednesday
Healthy Diets
Staying Active
AM
Nutritionist interactive workshop Behavioural Change
Water safety training theory/practical
Lunch
Healthy packed lunches a practical experience
PM
Arrive 12PM Course Briefing Icebreakers Team Challenges
Evening
Jacobs Ladder
Outcomes
*Getting to know each other *Problem solving
Thursday What is on our doorsteps Gardening - food production, “What you could grow�
Friday
Sample Programmes
Sample Programmes
Pack up Last blast
Healthy packed Healthy packed lunches lunches a practical a practical experience experience
Wilderness and Foraging walk
Swimming and surfing - a practical experience
Coasteering
Action planning
Reflective session Campfire
Review and Action planning
*Better *Comfort zones understanding *Supporting of food others nutrition and *Choices and origins identify their *Responsibility consequences for success
Depart 1PM
*Confidence building
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Multi Activity Adventure 5 Day Programme Monday
Tuesday
AM
Wednesday
Thursday
Friday
Climb and Abseil
Surfing
Return Journey Kit sort
Last Blast, Certificates. Depart 1PM
Kayaking
High Ropes
Coasteering
Lunch PM
Arrive 12PM Course Briefing Icebreakers Team Challenges
Evening
Beach Games
Expedition by Canoe
Overnight
Camp/Bivi
3 Day Programme
Friday
AM
Saturday
Sunday
Kayaking/Canoeing
Coasteering
Lunch
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PM
Arrive 4PM Course Briefing Icebreakers
Climb and Abseil
Evening
Beach Games
High Ropes
John Muir Award 5 Day Programme Tuesday River
Introduction, Discovery course overview, Description of a local aims - personal of the day Pembrokeshire and group. river Contract
Wednesday Cliff Investigation of the Pembrokeshire Coast National Park
Method of delivery and activity
Fire building and lighting, Bushcraft, Wild foods
A river canoe trip
Rock climbing on the sea cliffs
Outcomes
*‘Leave No Trace’ attitude *Learn the history and uniqueness of the woodland landscape
*Keeping a clean environment *Importance of the British water ways *Paddling skills
*Wildlife watching *The National Parks
Thursday Mountains
Friday Sea Shore
Rocky shore Exploration investigation of the British and review of uplands the course
Walking along the Preseli hills
Coasteering and sea level traversing
*Rock *Navigation pooling skills *Habitat *The upland investigation environment *Marine life
Sample Programmes
Habitat
Monday Woodland
Transition Course 3 Day Programme Monday AM
Tuesday
Wednesday
Kayaking
Climb and Abseil
High Ropes
Open Canoe Journey
Thursday Self Programmed Abseil
Friday Last Blast, Certificates.
Lunch
PM
Arrive 12PM Course Briefing Icebreakers Team Challenges
Coasteering
Goal Setting Final Review How and Why Action Planning *Perseverance *Responsibility to *Comfort *Planning and *Communication self and others Outcomes zones risk assessing *Problem solving *Consequential *Positive *Goal setting thinking attitude Evening
Depart 1PM
Jacobs Ladder
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Team Building Skills 5 Day Programme Monday AM
Tuesday
Wednesday
Thursday
Friday
Orienteering
Climb and Abseil
High Ropes
Pack up, Last Blast.
Kayaking
Coasteering
Depart 1PM
Lunch
PM
Evening
Arrive 12PM Course Briefing Open Canoe Trip Icebreakers Team Challenges
Final Review Certificates
Jacobs Ladder
*Getting to know *Communica*Trusting others each other *Comfort zones tion with others *Team roles Outcomes *Indentifying *Supporting *Responsibility *Recognising individual others for success achievement strengths
3 Day Programme
Friday
AM
Saturday
Sunday
Climb and Abseil
Last Blast, Final Review.
Coasteering
Depart 1PM
Lunch PM Evening
Outcomes
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Arrive 4PM, Course Briefing Icebreakers and Team Challenges *Getting to know each other *Problem solving
High Ropes Challenge *Identifying team roles, strengths and weaknesses *Trust and support in a team
Confidence Building 5 Day Programme
AM
Tuesday
Wednesday
Thursday
Friday
Orienteering
High Challenges
Climb and Abseil
Final Buzz Activity, Certificates.
Open Canoe Trip
Surfing
Coasteering
Depart 1PM
Lunch
PM
Arrive 12PM Course Briefing Icebreakers Team Challenges
Evening
Jacobs Ladder
Final Review
*Getting to know *Communication each other with others Outcomes *Indentifying *Working in individual groups strengths
*Comfort zones *Recognising achievement
*Goal setting *Pushing personal boundaries
Sample Programmes
Monday
3 Day Programme Friday
Saturday
Sunday
Climb and Abseil
Coasteering, Final Review.
PM
Arrive 4PM Course Briefing, Icebreakers
Surfing
Depart 1PM
Evening
Jacobs Ladder
High Ropes
AM Lunch
*Getting to know each other *Comfort zones Outcomes *Working in groups *Goal setting *Communication with others
*Pushing personal boundaries *Recognising achievement
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Leadership Programme 5 Day Programme Monday AM
Tuesday Climb and Abseil
Wednesday Self Programmed Abseil
Lunch
Friday Last Blast, Certificates.
Day Walk Preseli Hills
PM
Arrive 12PM Course Briefing Icebreakers Team Challenges
Kayaking
Evening
Jacobs Ladder
Leadership Styles
Coasteering
Friday
AM
Depart 1PM
Final Review
*Getting to know *Planning each other *Communication *Risk Outcomes *Problem solving *Supporting assessing *Working in a others *Group roles team
3 Day Programme
Thursday
Saturday Kayaking
*Identifying gruop needs and abilities *Leadership expereience
Sunday Coasteering, Final Review.
Lunch PM
Arrive 4PM Course Briefing
Climb and Abseil
Evening
Team Challenges
Leadership Styles
*Communication *Problem solving with groups Outcomes *Working in a team *Awareness of group needs
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Depart 1PM
*Group roles *Leadership experience
Development Programme 5 Day Programme Tuesday
Wednesday
Thursday
Friday
Travel and Arrive
Open Canoe Trip
High Ropes
Coastal exercise
Last Blast Coasteer
Introduction to the centre, Aims and Objectives
Open Canoe Trip
Sea cliff Climbing
Bridge Build Challenge
End of course Review and Skills Transfer
Search and rescues exercise
Camp fire Reflection
Depart
Lunch PM
Evening
Outcomes
Team Challenges and Problem Crate stacking Solving
*Kolb’s Learning Cycle
*Working as a team *Leadership *Strength and weaknesses
*Comfort *Communication zones with others *Stages *Leadership of Team skills development
*Action planning
Sample Timetables
AM
Monday
Action for Change 5 Day Programme Monday
Tuesday
Wednesday
Thursday
Friday
High Ropes Challenge
Climb and Abseil
Return Journey
Final Review, Last Blast.
PM
Arrive 12PM Course Briefing Icebreakers Team Challenges
Kayaking
Feedback Plan and Pack for overnight stay
Coasteering
Depart 1PM
Evening
Beach Games
Mask Making
AM Lunch
Overnight
Outcomes
*Getting to know each other *Problem solving
Open Canoe Journey Camp/Bivi Discussion
*Identifying *Valuing opinions behaviour *Respecting own *Coping with and others values challenges
Action Planning for the Future
*Identifying barriers *Looking forwards
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F.A.Q’s
What activities do you run? We offer Mountain Biking; Coasteering; Surfing; Kayaking; Canoeing; High Ropes Course, and Climbing Wall; Team Challenges; Rock Climbing, Abseiling, Bushcraft, Hiking and overnight Camping. How old must you be to take part? We generally accept children from 8 years old, however, we reserve the right to modify activities as our instructors see fit to comply with the age group and capabilities of the group. Can I book on the day? No, all courses must be booked in advance and as a group booking (4+ persons). Is it safe? Adventure activities carry an element of risk simply by the fact we are involved in the natural environment which is constantly changing. However, all our activities (on and off site) are taught and supervised by fully qualified instructors with proven experience and sound judgement and who have the ability to pitch the activity at a level that is suitable for the group. As we are licensed by the AALS, we are approved to deliver outdoor activities. Are the instructors qualified? All instructors are qualified with national governing body awards where appropriate. Where no governing body exists, staff are trained and assessed in house to stringent operating procedures. All staff will also hold first aid certificates and life saving qualifications where necessary.
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How fit do I have to be to take part in activities? Providing you can climb up your stairs without breathlessness and with relative ease you will be fit enough take part in our activities. Before participating in activities, you will be required to complete our Medical Declaration. However, should you have any concerns, please do not hesitate to call us and discuss the matter in more detail.
What happens if there is bad weather? In most cases, the activity will be adapted in such a way that it will be safe to run, such as using a different, sheltered location or changing an activity that best suits the conditions. Where activities have to be cancelled, an alternative indoor activity may be used. How far away are the sites you use for the activities? Unless otherwise stated, all our designated activity sites are 10-20 minutes drive away from the centre.
Frequently Asked Questions
Am I insured to take part in your activities? Newgale YMCA OEC has public liability insurance up to ÂŁ10 million. Please ask your insurer for details of personal cover required for taking part in outdoor activities if you so desire.
Can I participate if I have no prior experience of the activity? Yes you can. All our activity sessions are geared towards beginner level and our experienced instructors are able to pitch the tuition and activity at the right level for the group as a whole. Can I wear my own wetsuit/kit? All kit and safety equipment will be provided by the centre. This way our instructors can ensure you are appropriately dressed for the activity and that the safety kit is suitable. Our kit and equipment undergoes rigorous and regular checks. Can I hire equipment? No, all equipment is used solely for our group activity sessions.
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Terms & Conditions PLEASE READ, UNDERSTAND AND ACCEPT THE FOLLOWING CONDITIONS PRIOR TO SIGNING YOUR RESERVATION FORM AND BOOKING YOUR COURSE PLACE. 1. CONTRACTUAL ARRANGEMENTS Your Contract is with Newgale YMCA Outdoor Activity Centre, a subsidiary of YMCA Wales a registered charity (no. 512259), registered in England and Wales, whose registered office is Newgale YMCA OEC, Pen y Cwm, Haverfordwest, SA62 6LA. The address for correspondence for all matters relating to this contract is: Centre Manager, Newgale YMCA Outdoor Education Centre, Pen y Cwm, Haverfordwest, SA62 6LA.
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2. BOOKINGS, FEES AND PAYMENT Once you have discussed your requirements with our sales team, and subject to availability, we will hold the required number of places on your selected course for up to 14 days. To then secure these places on a provisional basis beyond the initial 14 day period we require a signed Reservation Form and the payment on a non-refundable holding deposit of 25% per course. This holding deposit will be deducted from your final account. In order to proceed with your booking, and within 14 days of sending us your Reservation Form, you will need to advise us in writing (by post or email), of the number of participants you wish to confirm on your course. During this time you may also liaise with our Sales Team to finalise details and prices for tailormade programmes. In all cases further amendment to your group will still be possible after this time subject to paragraph 3, ‘Amendment or Cancellation By You’. We will then send you a contract and an invoice for your 25% non-refundable deposit. If you do not confirm the number of participants within the 14 day period we will assume that the maximum number indicated on your Reservation Form will apply and will invoice for the 25% deposit on this basis. Your deposit payment will be due within 28 days of the invoice and only when we have received your payment will your booking be confirmed. Payment of the final balance for the total course fee is due not less than 6 weeks before the start date of your course. The final balance due will be calculated as the total course fees plus any other relevant charges less the holding and 25% deposits where these have
3. AMENDMENT OR CANCELLATION BY YOU a) Amendments: Subject to availability, additions to your group may be possible up until the start date of your course, although we cannot guarantee this. However you must first confirm availability of additional space on your selected course with us by contacting our sales team. Once availability has been confirmed with us, we require written confirmation of the amendments from you within 7 working days or prior to the start date of your course if sooner. If any additions are made to your group within 8 weeks of the start date of your course we reserve the right to charge and administration fee of up to ÂŁ20 per amendment. Any amendment fees arising as a result of additional participants will be added to your account and must be paid prior to the start date of your course. b) Cancellation: In the event of cancellation by you of a paying participant place more than 8 weeks before the start of the course the 25% deposit payment may be transferred to a substitute participant. If this is not possible and the participant place is cancelled then the 25% deposit will be forfeit and retained by us. In the event of a cancellation by you of a paying participant place less than 8 weeks before the start of your course the 25% deposit may still be transferred to a substitute participant but we reserve the right to charge an administration fee of up to ÂŁ20 per amendment. If a transfer is not possible then the cancellation will be subject to the following charges; 56 to 29 days before start of course, 50% of the total course fees 28 to 15 days before start of course, 75% of the total course fees 14 days or less before start of course, 100% of the total course fees In all cases the date of effective cancellation is the day of receipt of your written advice (by post or email) by our Sales Team. Course fees and cancellation charges, if insured, may be claimed back from your insurer according to the terms of your policy.
Terms & Conditions
been paid. If either your deposit or final payment is more than two weeks overdue, this will be a breach of the contract between us, and the Charity reserves the right to treat your course as cancelled by you and may release your reservation. For all overdue payments we reserve the right to charge interest on the amount outstanding on a daily basis based on the Barclays Bank base rate plus 1%. If you make your booking less than 8 weeks before the start date of your course, the full Course Fees are payable immediately at the time of the booking. Supplementary charges which may occasionally occur during a course, such as additional staffing where not pre-advised at booking stage, loss of or damage to equipment or other property, will be invoiced separately and such charges are due and payable on receipt of the invoice.
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c) Postponement In the event that you wish to postpone (rather than cancel) your course will be possible subject to availability and only if the new course dates and participant numbers are confirmed at the time of postponement. An amendment fee of £20 per paying participant will be charged in all cases. Where the new course has fewer participants than the original booking our normal cancellation charges will apply to the number of participants not attending the new course. Where additional participants are added to the new course no amendment will be payable. In all cases of postponement the start date of the new course must be no later than six months after the start date of the original course. Where requests for postponement periods exceeding six months are made, the course will be treated as cancelled and our normal cancellation charges applied. We will not however be able to accept requests for postponements less than eight weeks before your original start date. 4. FORCE MAJEURE We will not be liable to pay any compensation if we are forced to cancel or change any aspect of the Course due to circumstances beyond our control which we or our suppliers could not have reasonably foreseen or forestalled. Such circumstances include, but are not restricted to war or threat of war, terrorist activity , riots or civil strife, industrial disputes, natural or nuclear disasters, fire, bad weather, closure of airports, ports or stations, cancellation or changes in schedules by air, land or sea carriers. 5. INSURANCE Newgale YMCA Outdoor Education Centre provides Public Products Liability for up to £10 million and Employers’ Liability for up to £5 million.
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6. HEALTH Course participants must expect to be involved in adventurous and sometimes strenuous activities. No previous training or experience is required but you must be of good general health. Those taking part in a Course should be willing to become involved in all aspects of the Course. Medical declaration forms will be sent to you with your Joining Instructions. These must be completed and returned to us at least 2 weeks prior to the start of the course. All prior injuries or serious illnesses must be declared. Any illness or injury suffered after the completion of the medical form and before the start date must be notified to us immediately in writing. We can take no responsibility in the event of any ailment or aggravation of ailment suffered either during or after the Course which arises from an undeclared injury or illness. Nobody who has been in contact with an infectious disease may take part in an Outdoor Activity course within the normal quarantine period.
7. BEHAVIOUR At the time of booking you are required to fully advise us of any illness, disability, social or behavioural problems that a participants has, or has recently experienced, which might affect the participant or any other participants during their course. We reserve the right to exclude any participants before or after course commencement, if we have not been fully advised, in the opinion of the Centre manager, or his/her behaviour is incompatible with other course participants. If this happens, you will be liable for all additional costs incurred or claims from third parties, and we will not be liable for any compensation.
Terms & Conditions
Whilst taking part in a Course participants must comply with our safety and disciplinary regulations. We will take no responsibility for your safety if you wilfully contravene these regulations, and such behaviour may result in participants being sent home (see “Behaviour� below). Any specific queries concerning health or safety should be directed to the Centre Manager.
8. BROCHURES Any prices, statement, descriptions, illustrations, photographs, drawings or any other matter contained in our brochure or other literature are made in good faith but are not guaranteed to be accurate and are intended merely to represent a general picture of our products and services and shall not form any part of the Contract between us. We reserve the right to amend our products and services from time to time so that the description as set out in our brochures and other literature may not be identical with those set out in our proposal to you. 9. COMPLAINTS We will try to resolve any problems as soon as you notify us of them. If you want to complain during the Course, please inform your Course Tutor or the Centre Manager. If the problem cannot be sorted out satisfactorily, please notify out office in Swansea in writing within 28 days of the completion of the Course, setting out the full details of the complaints. We will reply to you within 28 days of the receipt of your letter. 10. LIABILITY We will accept liability for matters which arise as a direct result of our negligence and/or our breach of our contractual duty to exercise care in making arrangements for you including any acts of omission by our employees or agents.
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Newgale YMCA OEC Pembrokeshire Pen-y-cwm SA62 6LA 01437 720 959 www.newgaleymca.co.uk info@newgaleymca.co.uk Newgale YMCA Outdoor Education Centre is registered with The Adventure Activities Licensing Service as licensed to provide specified activities under the headings; Climbing, trekking and watersports. License details can be confirmed by calling The Licensing Service. Tel: 029 2075 5715