System Architecture
Company Website
We redesigned our public website, offering an enhanced user experience.
SM
One of the key priori es at Lexicon is maintaining and upgrading our informa on technology infrastructure including enterprise level, state-of-the-art network, server, and security equipment. During 2012, Lexicon upgraded its core produc on equipment to provide maximum processing power, end-to-end device monitoring, and robust disaster recovery. Lexicon employs advanced applica on device failover and database redundancy to ensure uninterrupted availability of business systems.
LexTrek Technology
LexTrek features a web-based, point-to-point interna onal move model that allows Lexicon’s network of preferred freight forwarders and interna onal movers to easily and efficiently provide compe ve door-to-door pricing for air, surface and permanent storage shipments as well as pricing for commonly used services.
Go-to-Green
Lexicon’s issue resolu on process for clients includes our Go-to-Green Quality Business Process Ini a ve. It is designed to iden fy process and communica on breaks across all spectrums of our service delivery. All technology-related client issues are considered a ‘red’ flag in our account management culture and we move quickly in changing that status from red to green so all par es move forward. Root causes are quickly iden fied with immediate dedica on of addi onal resources and a Go-To-Green Master Project Ac on Plan is developed. Each Plan has Execu ve Sponsor representa on from our client and Lexicon to ensure proper focus and removal of any roadblocks to success as the Plan moves toward expedited resolu on. A er the issue is resolved, a further analysis ensues, u lizing Six Sigma methodology to prevent a similar occurrence and create a permanent solu on, if needed.
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