inbusiness April May 24

Iconic furniture company joins forces with Chamber

IKEA builds strong relationship with city’s business community

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Northamptonshire Chamber of Commerce

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Northampton NN4 7XD

T: 01604 490490

57 next generation

Introducing the next generation of the

58 new members

We welcome new members

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Back in March we had over 600 businesses attend the Northamptonshire Business Exhibition, sponsored by Mannol UK, which took place on International Women’s Day. The exhibition, held in Kettering, was one of the biggest Chamber events, bringing together business leaders, creators, and innovators from across our region.

Looking ahead, we’re excited about the upcoming Milton Keynes Business Exhibition, sponsored by IKEA Milton Keynes at Delta Hotels by Marriott, on 16 May. We’ll be kickstarting the day with our Business Before Hours networking with plenty more events planned!

A host of events are being planned as we speak so watch this space for the ways in which you and your business can get involved and connect.

Don’t forget, entries for the Northamptonshire Business Awards will be opening very soon. Keep an eye on our website and social media for further updates.

Our awards not only celebrate our vision – Stronger Together – but also the tremendous talent, skills and entrepreneurship in our community. So mark your calendar and get your entries in!

Louise Wall

CEO, Northamptonshire Chamber and Milton Keynes Chamber of Commerce

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business report

inbusiness keeps Northamptonshire Chamber and Milton Keynes Chamber of Commerce members up-to-date with the latest business news

Historic abbey looks to the future with recycling partnership

Apartnership between Northampton’s historic Delaprè Abbey and Cawleys has significantly improved recycling and sustainability for the abbey.

Committed to enhancing recycling and sustainability, Delaprè Abbey, one of Northampton's historic landmarks, has joined forces with Cawleys, the region's leading waste management company.

Delaprè Abbey draws visitors from across the UK seeking to immerse themselves in its rich history, picturesque surroundings, award-winning dining, and 500 acres of parkland. Eager to improve recycling of the waste generated by the high visitor footfall and seasonal events, the abbey embarked on a partnership with Cawleys to help achieve their sustainability strategy objectives.

Amanda Nicols-Polinska, head of commercial and operations at Delaprè Abbey, said: “Keen to

increase our recycling rate and explore innovative waste management solutions for food waste we partnered with Cawleys in 2023.

‘In the last six months the Abbey’s food waste has generated energy equivalent to 162 kettles boiled for one hour’

"Since working together, we have witnessed substantial improvements in our recycling rate for visitor waste, which has increased to 53%. This positive shift is attributed to the strategic placement of speciality bins for different waste types and the implementation of clear signage.

“We are delighted with the implementation of Cawleys innovative solution to our high volume of food waste, generated from our popular onsite restaurant and café, and are now working together to further increase recycling across the parkland."

Phil Gudgeon, managing director of Cawleys, said: “In addition to enhancing waste segregation across the site and supporting various events, we have introduced our specialist food waste recycling service for anaerobic digestion – a much greener alternative to landfill which converts food waste into green energy used by The National Grid. In the last six months the Abbey’s food waste has generated energy equivalent to 162 kettles boiled for one hour

“We look forward to continuing to support Delaprè Abbey and their commitment to sustainability and preservation of this beautiful visitor attraction.”

Delaprè Abbey has teamed up with waste management company, Cawleys, inset.

CFW promotes Leanne to partner

Leanne Revie FCCA has been promoted to associate partner at Kettering-based accountancy firm, CFW Chartered Accountants.

She qualified as a chartered certified accountant in 2005 and after 15 years working at local firms and four years running her own practice for small businesses in Corby, returned to CFW in 2019. Since then, Leanne has managed her own portfolio of clients and been increasingly involved in supporting practice development.

She said: “I’m honoured and excited to join the firm as an associate partner this year, having started my training contract here many years ago. It was during my first year at CFW that I developed the ambition to strive for partnership. I particularly enjoy working with local business owners and it’s always great to see their businesses succeed and grow. I believe an accountant should be an integral part of every business, giving support and business advice to clients alongside accountancy and tax advice. This is where my passion lies and it’s something that CFW has always been very good at.”

CFW partner David Baker said: “We’re delighted to have Leanne on the partner team as an Associate. She has many years’ experience with clients in the region. Seeing one of our trainees successfully rise to Associate Partner is very inspiring and Leanne is an excellent role model for anyone who is a currently a trainee.”

Leanne Revie,

Accountants

Grants funds local charity’s new minibus

Northamptonshire

Northamptonshire Community Transport - part of Voluntary Impact Northamptonshire – has been awarded a motability grant to purchase a new minibus.

The award will enable the charity’s transport service to carry more passengers to local businesses, day centres and lunch clubs within Northampton, while supporting the elderly and isolated. It’s a known fact that regular shopping trips increase health and wellbeing and for some people it’s a lifeline.

Russell Rolph, CEO of Voluntary Impact Northamptonshire, said: “We are really pleased to receive our motability grant which enables us to acquire a further minibus. More minibuses means more capacity, and that has to be a good thing for our local economy.

“We still need help though. The local authority only provides a quarter of what is required to deliver this service annually, so we are reaching out to business for donations or partnerships.”

The award does not help with ongoing costs but local businesses are invited to show their support by donating.

More information is available by visiting www.voluntaryimpact.org.uk. For more information about partnering with Voluntary Impact Northamptonshire email russell.rolph@voluntaryimpact.org.uk

Community Transport provides essential services across the county

who has been promoted to associate partner at CFW Chartered

Foundation Day to raise vital funds

Join the excitement on Good Friday, 29 March, as Northampton Saints clash with Saracens in the Gallagher Premiership.

But this match is so much more than just a game; it's Foundation Day, an event where Northampton Saints Foundation raises funds and awareness to inspire, support and educate thousands of people each year, through their social inclusion and education programmes.

Financially independent from the club, the foundation needs to raise over £500,000 each year to sustain its life-changing work. Foundation Day, held under the Friday night lights at cinch stadium at Franklin’s Gardens, kicks off Easter weekend with activities and fun for the entire family.

Supported by Keepmoat Homes, the day is the charity's biggest fundraising event, with last year's edition raising over £50,000. Catherine Deans, managing director at Northampton Saints Foundation, said: “The more money we raise, the more people we can help. Each year we see a rise in referrals and observe the challenges and complexities young people are facing. We must continue to grow to meet demand, holding the needs of our young people at the centre of our work, but this comes at a cost. By donating on Foundation Day, you can create a positive change and help us continue to change lives.”

Foundation Day is Northampton Saints Foundation’s biggest fundraising event of the year

Driving new partnership forward

Two of the region’s leading vehicle leasing companies have joined forces to offer a wider variety of credit options to customers.

Silverstone Leasing in Northampton and ICR Leasing in Milton Keynes have created a partnership which allows them to refer customers to each other, providing more opportunities for businesses to fund their company vehicles at the best possible rates.

The dynamic duo, who are both Chamber members, both highly value collaborative working and sharing best practice in order to provide a first-class customer journey.

Silverstone Leasing managing director Scott Norville said: “We’ve known ICR Leasing for a long time and I know what a fantastic team they are, which is why I am thrilled to be working together and using our combined power to improve the customer experience.

“We will now use ICR as our second-tier funder, meaning companies that fail to reach the credit criteria from our main funders will now have another option. This is also good for international companies and start-ups which we have previously had to turn away. This is a really positive, exciting move for us as a business and already we’ve seen the benefits for our clients.”

James scores role as commercial director

Northampton Town Football Club has announced the appointment of James Corrigan as the club’s new commercial director.

James arrived at Sixfields a few weeks ago having previously been the commercial manager at Birmingham City.

‘Together, we can build a stronger, more visible future for your business’

As part of his role, James will be looking to foster relationships with the local business community.

He said: “If you’re looking to broaden your network, create a presence within the community and promote your brand we’d love to discuss how our programme can be customised to meet your unique needs and accelerate your journey towards success. Together, we can build a stronger, more visible future for your business.”

James Corrigan

ICR Leasing directors Thomas Ryan and Will Chapman said: “We’re delighted to partner with Silverstone Leasing. Our business model revolves around partnerships and collaborations in the industry, especially vehicle brokers.

“Offering vehicle brokers such as Silverstone Leasing a credit facility for their new business startup customers, customers that are based outside the UK and other businesses that struggle to get credit provides the local business community in Northampton, Milton Keynes and the surrounding areas with an opportunity to fund their company vehicles at the best rates possible, where they couldn’t have previously.”

Silverstone Leasing’s sales manager Ryan Bishop and managing director Scott Norville with ICR Leasing’s directors Will Chapman and Thomas Ryan.

ADVERTISEMENT FEATURE

Good times in hard times – why client relationships will really matter in 2024

Let’s face facts - it's going to be a difficult economy in 2024 and that means your existing clients will become something precious. They will be a predictable and reliable source of revenue. I am not saying that you shouldn’t be looking to develop new business, of course you should, but please make sure you don’t forget your current buyers.

Retaining and developing existing customers is easier, less time intensive, and often more cost-effective than acquiring new ones. So, now is the time to ask, are your sales teams actively leveraging the business from their current customers?’

• Are your current customers fully aware of your products/services? It’s surprising how often I train sales teams who are not cross or upselling from their current offering.

• Does your team actively work to develop relationships? When the economy is hard, customers will tend to look at supply options. The better your relationship, the less likely they will be to shop around.

• Do you understand their pain points and needs? Customer loyalty is everything so build that loyalty by understanding their problems and solving them.

• Do you train and develop your team to understand customer care? A great sales team is one that really cares about its customers, and that will be the best defence against a difficult marketplace.

If you want to succeed in 2024, bringing in new business is clearly a matter of priority. However, in a hard economy, properly developing your current customers could well be a matter of survival.

Julie Futcher

Neville Trust in offer of support

The Neville Trust Group of Companies – which includes Neville Funerals – and employs more than 180 people across Bedfordshire, Buckinghamshire and Hertfordshire, will be supporting two charities throughout 2024.

Autism Bedfordshire and Lighthouse Construction Industry Charity will be supported by the team at Neville Funerals and other companies in the group who will raise funds as well as awareness of both organisations.

Vicky Trumper, director of the Neville Trust Group of Companies, said: “As a responsible business and employer, we must acknowledge that our position presents a meaningful opportunity to positively impact the communities we serve. Especially in these challenging times, marked by an ongoing financial crisis, charitable organisations depend on the support of corporate sponsors more than ever.”

Trilogy Active has acquired Hickory Dickory’s Playhouse, which has centres across the

Expansion is child’s play for Trilogy Active

Aleading Northampton health and wellbeing provider has announced a new acquisition as part of its growth strategy for 2024 and beyond.

Trilogy Active, which operates Cripps Recreation Centre, Danes Camp, Duston Sports Centre, Lings Forum, The Mounts Baths, the Forum Cinema, Berzerk Soft Play Centre, Thomas Becket Catholic School sports facilities and Belper Leisure Centre has purchased the Hickory Dickory’s Playhouse which has centres in the West Midlands.

Managing director of Trilogy Active, John Fletcher said: “We are delighted to have acquired Hickory Dickory’s Playhouse to add to our growing portfolio. While we recognise that for some it is a challenging time to operate in the fitness and well-being sector, we are pleased and proud that for us and for our customers, it is a time of growth.

“This acquisition is not only good news for families in Birmingham and Derby who can continue to enjoy high quality play centres. It is good news for the people of Northampton.

“As a charitable trust we are committed to investing in inspiring active lifestyles across the town. We are able to continue and grow that work, which can only be good news for the community we serve.”

Children’s play centres are a fundamental part of keeping families active and complement the Government and NHS strategies of Healthier Families. Berzerk, which is operated by Trilogy, is Northampton’s premier play centre and the expertise used there will be implemented at Hickory Dickory’s in Birmingham and Derby.

Trilogy Active operates in partnership with West Northamptonshire Council, Duston Parish Council, Northampton General Hospital and the University of Northampton.

Cottons Group announces new partners

Cottons Group, one of the top 100 accountancy firms in the UK, has announced the appointment of five new partners across its Northampton, Rugby, and Daventry branches.

Enamul Khan, Aneta Sheridan, Sarah Kite, Sarah Randall and James Melvin were all named as partners at the groups’ annual conference in February.

The newly-appointed partners bring a wealth of experience and expertise, further strengthening Cottons Group's position as a leader in the industry.

Aneta Sheridan said: “I am very grateful and excited about becoming a partner at Cottons. Thirteen years of hard work has finally paid off. My plan is to grow my ledger and strengthen Cottons’ position in Daventry and top 100 accountancy firms in the UK.”

James Melvin said: “I’m very happy to be able to share this news.

“During my time at Cottons, I have worked with many of our larger clients, including being heavily involved with our audit department, working as part of the corporate finance team and providing support on technical accounting matters.”

These partners bring with them diverse areas of specialisation and ambitious goals to contribute to Cottons Group's continued success.

Will Smart, managing partner of Cottons Group, expressed his enthusiasm for the new

Cottons Group’s new partners mark their appointments

appointments, said: “We are thrilled to welcome these exceptional individuals to our partnership team. Their expertise and dedication will be invaluable as we continue to grow and evolve as a firm.”

Vicky Trumper, director of the Neville Trust Group of Companies

West Midlands

From school friends to business partners

Two best friends from Northampton are celebrating a successful two years in business.

Lucy Wright and Louise Keightley could never have predicted when they met as 10year-old girls at St Peters Independent School that more than 30 years later they would go into business together.

Fast forward to 2022 and Lucy and Louise decided to combine their experiences in the world of HR and recruitment to create Four Talent, a boutique recruitment consultancy that supports small to medium-sized businesses.

‘Lucy has often said we should start a business together, but I was resistant to the idea as I wouldn’t want anything to affect our friendship’

Lucy and Louise have moved into new offices on Boothville and plan to recruit their first employee in 2024. They have smashed their financial targets, achieving 78% in their first year.

Louise said: “Lucy has often said we should start a business together, but I was resistant to the idea as I wouldn’t want anything to affect our friendship. After a while, there was just no avoiding the fact that it just made complete sense! It was pure coincidence that we went on from school to pursue similar careers and often spoke to

Communications

firm scores with community support

In an era where multinational corporations often overshadow local businesses, dbfb, a Northampton-based communications provider, stands out for its continued support of local over corporate service providers.

Demonstrating the impact local businesses can have on their communities, dbfb has not only enabled local business to benefit from enhanced communication solutions but has also been instrumental in fostering community growth and success.

dbfb’s dedication to the community is evident in its support for local sports teams and grassroots initiatives. Through its partnerships, notably with the Development Centre at Bedford Hockey Club, its ongoing sponsorship of the NCCC Player Pathway, and as the NTFC women's shirt sponsor, dbfb extends its commitment well

Lucy Wright and Louise Keightley from Four Talent

Communications provider, dbfb is the shirt sponsor for the Development Centre at Bedford Hockey Club

each other about work in a social setting. We have the same moral compass and work ethic towards how we conduct ourselves professionally and treat our customers. We are ‘people people’ and pride ourselves on being open and transparent with each other and our clients.

“We also bring different skills and qualities to the business which complement each other, plus we have a lot of fun, so it doesn’t really feel like work! I’m so glad we took the leap of faith.”

Louise is a single mother to two boys, aged seven and five, and wanted to create a sustainable business that gave her a good income and enabled her to be around for her children. Lucy is also a mum to two children, aged eight and six, and craved flexibility.

Lucy and Louise worked out of Lucy’s home for the first 18 months, working with a wide range of clients to find them suitable candidates for roles in a variety of business areas including financial services, sales and marketing, retail and HR.

Louise said: “We invested £200 each into setting up the business and have worked exceptionally hard, working long hours to ensure we have always delivered on what has been promised to our clients –something that has resulted in 100% client retention and business growth through word of mouth and referrals.”

Lucy said: “With so much achieved in 2023, including moving into our first office, 2024 is focussed on business growth –we have loyal clients who won’t go anywhere else for their recruitment needs, so we are keen to grow more relationships like this across Northamptonshire and help more businesses. We are also keen to grow our team and by the end of 2024 we plan to have fully onboarded a new recruiter.”

beyond the sphere of telecommunications.

Simon Pickering, managing director of dbfb, capturing the essence of the company’s ethos, said: “At dbfb, we believe that the success of a business is intricately linked to the support of the community that surrounds it. By engaging with and supporting local businesses and initiatives, we aim to foster a culture of collaboration, giving back to the community that has been instrumental in our own success. Our sponsorship of local sports teams and commitment to developing local talent highlights our belief in the power of businesses that prioritise the well-being and growth of their communities.”

Cheryl Harding, deputy chair at Bedford Hockey Club, said: “The support from dbfb is instrumental for the Development Centre Initiative, which is designed to help all hockey clubs across Bedfordshire. This partnership not only advances our training but also champions green practices within our community, shown in our purchase of the ReKeep bouncer. We’re very thankful for dbfb’s commitment to both development and environmental sustainability - it's a game-changer that truly makes a difference to our community.”

Economy expert joins the team at accountancy firm

MHA, one of the UK’s fastest growing accounting and advisory firms, has announced that leading international economist Joe Nellis will be working with the team as its new in-house economic advisor.

Joe, who is one of the country’s best-known economists, is Professor of Global Economy at Cranfield School of Management and was awarded a CBE in the King’s 2024 New Years Honours list. He has four decades of experience commenting on UK, European and Global macro-economic trends.

Joe said: “I have worked closely with MHA for many years and watched it grow from strength to strength at impressive speed. I very much admire their ethos and enthusiasm, so I am delighted to become part of the MHA team in this way and add my voice to theirs.”

Partner Atul Kariya said: “Joe has been a friend of the firm for a long time. His insights and extensive knowledge on current trends,

predictions and the economic landscape for both the UK and Global Economy have been of real benefit and value to our clients. We’re delighted to welcome Joe to the MHA team.”

Unique education partnership renewed

Following a successful two years, the Creating Tomorrow Trust has agreed a new five-year lease on a classroom space at the Chester House Estate.

The partnership between the estate and Creating Tomorrow College, alongside the Creating Tomorrow Trust, has been in place since the site opened to the public in October 2021.

In this unique collaboration, students with special educational needs work alongside estate staff and volunteers on all aspects of the site.

As part of the growing partnership, students are granted invaluable opportunities for hands-on learning within the setting of Chester House, where they actively engage in roles that span customer service, education delivery, archaeology, events delivery, food preparation, and retail management. This immersive learning experience not only enriches their academic knowledge but also

equips them with practical skills that are essential for future employment.

There is also a strong focus on mentorship with the estate team playing a pivotal role in guiding and nurturing students, providing knowledge and practical training in their specialised areas.

Cllr Helen Howell, North Northamptonshire Council’s deputy leader and executive member for sport, leisure, culture and tourism, said: “It is great news that we have extended our partnership for another five years.

“This decision highlights the progress and work that has been achieved on both sides. The students who work and learn alongside our estate team are an enormous asset and in return we, look to provide them with the skills and knowledge they need to thrive in their chosen career.

“As we continue this journey, we look forward to growing and innovating together, making an impact on student’s lives.”

Joe Nellis, who is joining the team at MHA

Ballyhoo PR, a public relations and copywriting business in Lamport, has added to its team with a familiar face –or should that be voice?

Daisie-Belle Downer (pictured) joins Ballyhoo PR after years of working in radio and TV, working on shows for BBC Radio Northampton, BBC Three Counties and Capital Radio, as well as voiceovers for television adverts and Nickelodeon. She has also established her own successful podcast - Daisie Dates - and amassed a following of 20,000 on Tik Tok.

Daisie-Belle will continue her freelance presenter and voiceover work as well as working part-time for Ballyhoo PR as a PR and Social Media Assistant.

This latest appointment for Ballyhoo PR, which celebrates eight years in business this year, takes the team up to a workforce of four.

Emma Speirs, director of Ballyhoo PR, said: “I’m really excited to announce Daisie-Belle’s appointment and welcome her to Ballyhoo PR. She will be a huge asset to the team and brings a wealth of broadcast journalism and social media experience to the business.”

Radio star is welcomed to the team at Ballyhoo Safety education programme launched

The Safety Centre charity based in MK is launching a pioneering Violence Against Women and Girls Education programme to celebrate its 30th year of delivering lifesaving safety education.

Every three days a woman dies at the hands of a man in the UK. The Safety Centre charity’s CEO Maya Joseph-Hussain is calling on Chamber members to share the responsibility for this statistic, reducing Violence Against Women and Girls (VAWG) across the region and beyond.

The safety education charity, which specialises in immersive interactive safety education, will deliver its pilot programme to over 20,000 11-13 year olds in Milton Keynes over the next three years and is seeking support from funders,

businesses and individuals to expand the programme across the UK.

The Safety Centre has received £98,170 from the Milton Keynes Community Foundation to pilot the project, but wants to reach children across the country. The programme will ensure that children, young people, their parents and teachers recognise the importance of equity, respect and personal safety.

Maya Joseph-Hussain, CEO of the Safety Centre, said: “This education programme will create an empowered community to have courageous conversations, increasing their understanding of the individual impact of their actions, which can make a big difference in their communities and wider society and support

Daisie-Belle said: “I am delighted to be joining Ballyhoo PR and am looking forward to working collaboratively with the talented team to contribute to a meaningful impact on local businesses. I am very much looking forward to this new challenge and to grow my skills within the industry - and from such a beautiful office too!”

women and girls for years to come.

“We’d like to thank Milton Keynes Community Foundation for its support funding this project with a three-year strategic grant. We hope the charity’s investment in our safety education work will inspire others to support us educating children across the country. We must all make a commitment to ensuring we create safe and flourishing communities that our businesses can operate in and our employees can live in safely without risk. I am personally calling on all business leaders to come forward and be part of the solution with the Safety Centre.”

Call 01908 714353 or email maya@safetycentre.co.uk

Flagship store completed

EB Designs – the brand behind many of the high street’s biggest brandshas delivered a fourth flagship store on behalf of sportswear giant, Sports Direct part of Frasers Group.

The company, based in Lamport, projectmanaged the overall design of the 60,000 sq ft store which opened in Cardiff in February. It was also responsible for the development of the concept, material procurement, the fit and overall delivery.

The use of digital has been a strong theme for the concept which has a strong focus on the customer experience. A ticker tape runs around the atrium area and digital screens are used throughout. QR codes also help customers to choose products through the departments.

‘Brand personalisation is also present throughout the whole store from the best sports brands in the world’

EB Designs head of operations Joe Giammalva said: “The store includes activation experiences for customers including Jumpman and the Hang Tough experience and an elevated running department, with full gait analysis.

“Kids foot scanning has been introduced as well as a new rugby experience as a homage to the sport, allowing customers to participate instore for an interactive experience.

“Brand personalisation is also present throughout the whole store from the best sports brands in the world including Nike, Adidas, Puma, Under Armour, Everlast, Slazenger, Canterbury, North Face, Columbia and Karrimor.

“We continue to build significant relationships with external suppliers and brand partners to complete and deliver exceptional projects for Frasers Group.”

The store features cutting edge design

The 60,000 sq ft is located in Cardiff

EB Designs delivers new Sports Direct store

Coworking space available

Serviced workspace hub Vulcan Works is offering new coworking packages to Northamptonshire businesses looking for flexibility in their working arrangements.

Vulcan Works, which is based in the town’s Cultural Quarter, offers support to businesses through topical events, lettable office space, workshops, and meeting rooms.

The coworking area in the main body of the centre allows anyone who needs a comfortable workspace access Monday to Friday 8.30am –5pm. This might be on an adhoc basis or as part of a more structured arrangement.

Those simply looking for a base as and when they need it can use the hotdesk package, which offers drop in, pay-as-you-go coworking for as little as £17 per day, with no contract.

Anyone looking for a longer coworking space stint can invest in the centre’s Coworking Flexible membership at a cost of £30 per month and offers a reduced rate of £12 per day.

Coworking Unlimited gives those who sign up to the package unlimited use of the coworking space for £200 a month Monday to Friday 08:30 – 5pm, while those looking for 24 hour access seven days a week can take advantage of the

Dedicated Desk option, which gives them their own desk space for just £250 per month in a secure office space.

On the last Friday of every month, the business support space also offers its coworking area to local businesses completely free of charge. All entrepreneurs can make themselves comfortable at Vulcan Works too with unlimited tea and coffee and free complimentary WiFi, to help fuel creativity.

Members also receive discounts on meeting room hire and access to additional business support services.

‘On the last Friday of every month, the business support space also offers its coworking area to local businesses completely free of charge’

Visku hosts special BCC event at company HQ

Visku, the supply chain consulting and warehouse solutions provider, hosted a special event for the British Chambers of Commerce (BCC) at its Wellingborough HQ in January where Jonathan Reynolds, the shadow secretary of state for business and trade, set out Labour’s plan for small businesses.

The Chamber meeting was chaired by its director general, Shevaun Haviland, attracting guests from across UK. The shadow secretary of state for business and trade outlined his blueprint to stimulate and support the growth of small businesses. Highlights include introducing legislation to tackle late payments, replacing business rates, removing barriers to export and enabling better access to finance.

‘We’re delighted to bring businesses together with senior figures from the world of politics’

Julian Burnett, CEO of Visku, said: “We were delighted to host this very special event for the British Chambers of Commerce here at our Wellingborough HQ – one of our flagship

warehouses – and to hear Jonathan Reynolds’ plans for stimulating the growth and development of small businesses.

“Visku has responded to market conditions demanding flexibility in warehousing, scaling up and down and for all types of businesses, small and large. We have built an extensive network of nationwide partners to deliver fast, agile, ondemand warehousing space. Facilitating this, Visku has also invested in a digital platform, enabling customers and partners to leverage a unique logistics marketplace.

“In light of today’s increasingly unpredictable business challenges, effective supply chain has become an important topic for the economy and for sustainability. Within this context, Visku is more relevant for the market today, and for the future, than ever before.”

Louise Wall, chief executive of Northamptonshire Chamber of Commerce, said: “We’re delighted to bring businesses together with senior figures from the world of politics. The Chamber takes a neutral stance when it comes to party politics, but we know it’s important for our members to be able to hear from, and put their views to, all of the main parties.”

How to keep your premises clean and tidy

It is so important to keep your business premises looking spick and span - first impressions last, as the saying goes.

For Steve Bowie, managing director of Corby-based Oakley Window Cleaning Services making sure your clients and customers are impressed from the moment they arrive at your premises is a way of life with years of experience in helping to keep office premises looking their best.

He said: “When a client or customer arriving at your reception sees an exterior which is clean and welcoming, they will be impressed.

“We offer services including cleaning of roofs, windows, cladding, gutters, fascias and graffiti removal and our equipment reaches the most inaccessible of places thanks to a pole system fed by purified hot water and, when required, using a cherry picker to enable access to the topmost parts of taller buildings.

“Our regular customers include offices, factories, schools and shops across Northamptonshire. Estimates for work are carried out free of charge, whether the job is a one-off or an ongoing contract is under discussion.

“We have a team of highly trained window and exteriors cleaners who can handle all aspects of cleaning work.

“We promise friendly and professional advice, competitive prices and the highest quality of work.”

Steve Bowie, managing director of Corbybased Oakley Window Cleaning Services

Shadow Secretary of State for Trade and Business, Jonathan Reynolds attended the event at Visku in January

Report takes closer look at the vital signs

Milton Keynes Community Foundation marked a significant milestone with the launch of their 11th Vital Signs MK report at the brand-new Unity Place Auditorium.

The event, hosted by Dame Anne Limb, high sheriff of Buckinghamshire, welcomed more than 200 guests comprising of charities, businesses and community leaders, showcasing the Foundation's commitment to understanding and addressing the evolving needs of the Milton Keynes community.

‘We were thrilled to see a full auditorium at Unity Place as we launched our 11th edition of Vital Signs’

This year’s report focuses on the cost-of-living crisis and the longer-term impact of lockdown and Covid-19, looking at young people and their education; the increasing number of people

affected by issues around their mental health; families and the climate emergency. It looked at four of the 12 Vital Sign areas, education, poverty and disadvantage, health and wellbeing and environment.

Ian Revell, CEO of MK Community Foundation, said: “We were thrilled to see a full auditorium at Unity Place as we launched our 11th edition of Vital Signs.

“Although it’s clear that the cost-of-living crisis and post-pandemic climate is having a huge impact on our communities, the event also proved the dedication and passion of MK citizens to work together to improve the lives of the most vulnerable in Milton Keynes.”

To read the report in full visit: www.mkcommunityfoundation.co.uk

Insure your holiday against disaster

If you’re dreaming of a summer holiday the experts at Howden Insurance have come up with some advice to ensure your getaway goes without a hitch.

Firstly, they advise taking out travel insurance as soon as you book for complete peace of mind.

According to Howden Insurance, the best time to buy travel insurance is directly after booking the holiday. Depending on whether you are looking for just a single trip cover or planning multiple trips this year, the cancellation benefits from your chosen policy will begin as soon as your insurance plan comes into effect. Whether you become injured before your holiday, are made redundant and can no longer afford it, or your passport hasn’t arrived in time, you are more likely to receive greater benefits and cover than purchasing it closer to the holiday.

Holidaymakers should also avoid the so-called ‘ghost broker scam’

A spokesperson for Howden Insurance said: “Choosing the right travel insurance can be overwhelming, especially if it is your first time looking for cover for your trip. Fraudulent travel insurance providers can easily take advantage of you if you are uneducated or unaware of the potential scams you may encounter – to avoid this, ensure the agent or company you purchase from is licensed and legitimate.

“A common insurance scam is the “ghost-broker” scam, in which individuals present themselves as licensed agents selling travel insurance on behalf of well-known insurance companies or ones they have fabricated. Customers who pay for claims from such brokers can be left with invalid travel insurance if they do need to make a claim and are effectively ‘ghosted’ by their travel agent; they can even end up having to pay out of their own pockets. If you have friends and family who have travelled previously, it may be worth getting recommendations so that you know your purchase will be reliable.”

Ian Revell, CEO of MK Community Foundation pictured at the launch of the foundation’s Vital Signs MK report

event in focus

Milton Keynes Business Exhibition

The Milton Keynes Business Exhibition, proudly sponsored by IKEA Milton Keynes, is set to return on Thursday 16 May, at Delta Hotels by Marriott Milton Keynes. The event will be free to attend for all visitors. Upon arrival, attendees will receive a show brochure, ensuring they have all the information they need to make the most of this tremendous event.

"We are incredibly excited to introduce the first Milton Keynes Business Exhibition of 2024,” said Sunny Singh, group commercial director at Milton Keynes Chamber of Commerce. “This exhibition will be an excellent opportunity for businesses to connect with like-minded professionals, local stakeholders, and potential clients.

“For me, business is all about people and this exhibition aligns our vision that people continue to buy into people, so I urge that you get your

fact file

DATE: Thursday 16 May

TIME: 10.00- 15.30

VENUE: Delta Hotels by Marriott Milton Keynes

COST: Free to attend

free visitor place secured. Whether you are a member of the Milton Keynes Chamber or not, we encourage everyone to attend this event and be part of our vision to foster a stronger, more prosperous business community in Milton Keynes, #StrongerTogether.

“Finally, a big thank you to IKEA Milton Keynes for headline sponsoring the exhibition.”

The day will kick off with a Business Before Hours network with as many people as possible. This event is free to attend but booking is essential.

We have more events to be announced soon so make sure you’re following our LinkedIn page to be the first to know@Milton-Keynes-Chamber-of-Commerce

Stands are available to book now, please call 01908 733082 or email events@chambermk.co.uk

businesspartners

Chamber Business Partners are an exclusive group of influential companies within Chamber membership

RS releases annual report

Northamptonshire-based RS, a global provider of product and service solutions for industrial customers, has released its 2024 Indirect Procurement Report, Maintaining Focus.

The report, produced in association with The Chartered Institute of Procurement and Supply (CIPS), shines a light on the current state of the sector for those responsible for supplies supporting maintenance, rep air and operations (MRO).

This year’s survey drew 323 responses, many of them from younger individuals than would usually contribute. Among the main themes emerging form the report were ongoing challenges like attracting talent, difficult macro conditions, environmental, social and governance (ESG) and technology. The top three challenges were cited as the need to ensure sustainable and ethical procurement, improve asset performance and cope with reduced operational budgets. Pressure to reduce inventory costs and the increased cost of indirect materials such as MRO were also significant.

Emma Botfield, managing director for the UK&I at RS, said: “We were not surprised about the range of challenges facing procurement professionals in the current climate. However, it was great to see that even in times of financial pressures, the ESG agenda is still firmly rooted and a high priority for many.”

Taking ESG seriously makes sense for businesses

Over the last few decades, the role of business in the world has changed, so says the team at Towergate Insurance.

According to the company, which is based in Northampton, businesses are now expected to be a force for environmental and social good, something which hasn’t always been the case.

‘Far from being just a buzzword, your business’s approach to ESG is measured according to UK legislation’

Area sales director, Richard Davies (pictured), said: “You may have heard such efforts next to the term ESG, or environmental, social, and governance, a set of standards widely used to measure a business’s environmental and social impact.

“Far from being just a buzzword, your business’s approach to ESG is measured according to UK legislation. There are some practices that your business must follow as a matter of law. Failure to comply can result in hefty fines and even criminal proceedings.

“Some legislation is more punitive while others merely discourage bad ESG practice.

The Landfill Tax Regulations 1996, for example, charges a company extra tax the more waste is sent to landfill, while companies whose vehicles emit fewer CO2 and nitrogen particulates get to pay less tax. The introduction of multiple low-emission sites across the UK is a good example of a policy that merely dissuades bad ESG practice while not making it illegal.”

According to Towergate Insurance, taking ESG practices seriously can offer business benefits including:

• Reducing outgoing costs if raw material and energy usage is reduced

• Boosting your corporate image

• Improved health and safety standards

If building your ESG strategy from the ground up, you need to incorporate these seven key areas:

1. Sustainability

2. Waste management

3. Atmosphere emissions

4. Water body emissions

5. Noise control

6. Hazardous substances

7. Energy usage

Two well-known Northamptonshire charities are set to host the return of a much-loved fundraiser in the town this summer.

Northampton Colour Run 2024 will take place at Overstone Park on Sunday 2nd June, only this time it will be headed up by two local charities – Cynthia Spencer Hospice and The Lewis Foundation.

It is the first time the charities have joined forces for the popular 5k fun run, which sees participants splattered in different coloured, nontoxic paint and powder throughout the course.

Lorraine Lewis, CEO of The Lewis Foundation said: “This is such a powerful and exciting collaboration between our two charities, with so many people locally having heard of or taken part in Northampton Colour Run over the years.

“It’s always been such a popular fundraiser in the town, so we were over the moon to be asked by the Cynthia Spencer team if we’d like to work with them to organise the event.

‘We are delighted to be bringing back the Northampton Colour Run in partnership with the Lewis Foundation this summer’

“We’ve got some incredible ideas between us about how to make it even more inclusive and fun, and we promise a whole heap of excitement, whether you’re a seasoned runner or prefer a stroll around the course.

“There’s something for everyone and we hope to see hundreds of individuals, families, friends and work colleagues sign up.”

Michelle Leighton, events and challenges fundraiser, Cynthia Spencer added: “We are delighted to be bringing back the Northampton Colour Run in partnership with the Lewis Foundation this summer. It is the start of an ongoing joint venture which we ho pe raises thousands of pounds for us both year-on-year.

“It’s a great way to have fun while raising money for two great local causes, and we promise an unforgettable experience that’s open to all ages and abilities. You don’t even have to run to take part either! We really can’t wait.”

Get your colour on! Fundraiser to make its return business partners

The Lewis Foundation provides free gift packs and support to adult cancer patients in 17 hospitals across the Midlands.

Cynthia Spencer Hospice provides care to patients with a life-limiting illness, their loved ones and the people who support them across West Northamptonshire.

“All proceeds from Northampton Colour Run 2024 will be equally split between the two organisations to support their work.

For more information and to register visit: register.enthuse.com/ps/event /NorthamptonColourRun2024

How to become a Commsave Partner

Commsave Credit Union is opening the doors to its new offices and inviting fellow Chamber members to an exclusive networking event at its new Northampton HQ.

This event will take place on Thursday 23 May, 8.30am to 10.30am, at Commsave’s new premises at Summerhouse Road in Moulton Park.

Commsave is a not-for-profit financial cooperative which helps people regularly save and improves access to responsible credit.

At this May event the team will share details about ‘Commsave Partners’, their staff

wellbeing initiative designed to help Northamptonshire organisations big and small support, educate and invest in their people.

CEO Dominic Masterson said: “By becoming a Commsave Partner you are investing in the financial wellbeing of your employees. Your staff will be able to save from their pay, have access to ethical, affordable borrowing and be supported to start saving. Come along to our breakfast event, network, take a look at our new offices, meet like-minded businesses and find out all about our plans for the year ahead.

"We will support you, so you can support your employees. Money worries cause stress and anxiety, reduce staff productivity and increase stress-related absence. By becoming a Commsave Partner you will be proudly supporting your staff to become financially resilient. Your staff can also access our Commsave Partners financial education workshops, webinars and support.”

For more information, visit www.commsave.co.uk/partners

Northampton Colour Run 2024 takes place on 2 June

going global

Expert advice, guidance and updates from the world of international trade

Yusen Logistics reveal plans for new warehouse facility

Yusen Logistics (UK), a leading provider of logistics solutions, and SEGRO, the leading owner, manager and developer of modern warehouses and industrial property, are setting new standards in the logistics industry with an impressive, shared user warehouse facility at SEGRO Logistics Park Northampton.

The groundbreaking ceremony for the largest new build project for Yusen Logistics is planned to take place in early 2024, with the site expected to be fully operational by summer 2025. The building is designed to achieve a BREEAM Excellent rating, which will reduce carbon to net zero during build and is designed to save approximately 418 tCO2e in scope one and 498 tCO2e in scope two annually.

The £280m investment in the 1,191,000 sq ft facility has been designed to incorporate several key initiatives that Yusen Logistics

believe will achieve net zero for the operation.

The warehouse will benefit from a solar array spanning the entire roof space, generating approximately 1,850 MWh in the first year, allowing for surplus energy to be exported to the National Grid, generating green energy for others to benefit from. Yusen Logistics already procure green energy as part their Zero Carbon programme, which excludes na tural gas.

The site also enjoys excellent connectivity to the M1, as well as public transportation. Yusen Logistics colleagues will benefit from green spaces, increased bicycle storage and car charging for 220 Electric Vehicles which includes Yusen Logistics all electric company car fleet.

The facility immediately adjacent to SEGRO’s 35-acre Strategic Rail Freight Terminal, enables Yusen Logistics to provide their customers with rail freight solutions

providing CO2 savings on inbound transport.

The site includes 220 truck parking spaces including Electric Truck charging with 70 loading docks and six level access doors. The temperature management system supports chilled storage for planned MHRA and GDP compliant Healthcare storage and also ambient multiuser storage. Other sustainable investments include automated pick, pack and sustainable packing solutions further supporting Yusen Logistics customers sustainable objectives.

Managing director David Goldsborough said: “This Yusen Logistics UK facility, in partnership with SEGRO, sets a new logistics industry benchmark and further emphasizes Yusen Logistics’ commitment to providing sustainable logistics services by 2030. We are both proud and excited to be a part of this exciting project and look forward to achieving our sustainability goals.”

Milestone met with renewable investment

The Schumacher Packaging Group, one of Europe’s largest manufacturers of customised packaging made of corrugated and solid board (www.schumacher-packaging.com), successfully continued its dynamic growth course in 2022.

This year, the company celebrates its 75th anniversary and is investing more in sustainability: the focus is on expanding renewable energies and reducing plastics in packaging by using natural raw materials.

By 2025, Schumacher Packaging plans to invest around €700m in the expansion of existing plants and the construction of new ones.

For 2023, however, the focus is on sustainability. This is because the packaging specialist is pursuing the ambitious goal of climate-neutral production by 2035 and is therefore relying on the most modern, efficient and environmentally friendly technologies. Around €45m is being invested in the construction of solar power plants, and €10-20m is earmarked for the expansion of wind energy. Currently, a solar park is under construction at the German site in Forchheim, and two more parks are being built in Poland.

The construction of five more solar power plants in Germany and Poland is planned for 2023 and 2024. The total output of all photovoltaic plants will be around 12 GW/h.

Replacing plastics sensibly

With its innovative solutions made of corrugated and solid board, Schumacher Packaging has grown continuously over the past 75 years and

has become one of the largest family-run packaging companies in Europe.

At the start of the anniversary year, company boss Björn Schumacher, who runs the company in the third generation with his brother Hendrik, explained: “Along our anniversary motto ‘Unboxing the Future of Packaging’, we are pursuing clear goals for the future. We see considerable potential to make packaging even more climate-friendly across the entire value chain. That’s why we want to further reduce the proportion of plastics in packaging across all sectors and replace it sensibly with the natural raw material paper.”

To achieve this, the family-owned company is leading the way in the industry: it provides information, works on innovations and seeks dialogue with stakeholders. The management assumes that more than one fifth of the plastic packaging currently used can be replaced by paper-based solutions. By using plastic-free, biobased barrier coatings, packaging with protective functions can be produced that can be fully recycled. Plastics can thus be completely replaced - with the greatest potential in the food industry.

Corrugated and solid board as the basis for a sustainable circular economy

Sustainability is of great importance to Schumacher Packaging’s business. “The biggest advantage of paper-based packaging is that it is

completely natural. They are not waste, can be returned to the material cycle 100 per cent or decompose in nature within a short time without leaving any residues. Currently, more than 85 per cent of corrugated and solid board packaging is recycled – this means that it is reprocessed into packaging after use. Unlike plastic-based reusable systems, no CO2 is emitted during return transport and cleaning,” said Björn Schumacher. “We exploit this potential by leading the way and constantly developing new industryspecific and sustainable products. In this way, we can offer long-term security of supply and be a reliable partner - now and in the future.”

Raw material supply and security of supply still important

Despite the difficult economic situation due to the Ukraine war and the sharp rise in energy prices, Schumacher Packaging 2022 managed to grow.

The packaging manufacturer reacted flexibly and quickly in the crisis year and was thus able to guarantee supplies to its customers. Strategic decisions contributed to this, such as the acquisition of the Kaierde cartonboard mill, the majority stake in the Italian corrugated base paper manufacturer Cartiere Modesto Cardella SpA and the acquisition of the Leipzig Land GmbH cartonboard mill.

“The consistent expansion of our production and processing capacities represents an important contribution to securing the market's supply situation in the future and is part of our strategy for the future,” said managing director Hendrik Schumacher.

talkingbusiness More than just furniture

- The evolution of IKEA

IKEA is keeping up with the 21st century.

David Manser, market manager at the MK store, shares what is in store for the retail giant.

It’s hard to imagine a world without IKEA.

For more than 80 years, the company, which started life as a small mail order business in rural Sweden founded by Ingvar Kamprad, has provided the backdrop to all our lives, its flat pack furniture finding its way into countless student digs and its robust, pocket-friendly furniture providing the perfect solution for burgeoning family homes.

As our lives have continued to evolve, so too has IKEA. It is now one of the most famous home and lifestyle brands in the world with its instantly recognisable yellow and blue branding found in at least 42 countries worldwide.

IKEA first arrived in the UK in the 1980s, opening its first store in Warrington, Cheshire.

Contd on page 36...

‘We’re really excited about our new partnership with the Chamber which offers us the chance to build relationships with many other businesses across the city’

David Manser

talking business

MAIN PICTURE:

IKEA Milton Keynes attracts shoppers from across the East of England

INSET TOP: IKEA is keen to be a good neighbour to the communities it serves

INSET BOTTOM:

Sustainability is one of IKEA’s core values

OPPOSITE:

IKEA marked it’s 80th anniversary last year

‘Sustainability really ties into our core values at IKEA and its at the heart of everything we do’

...from page 34

The Milton Keynes store opened in 2005 and now employs around 450 people from across the city and the surrounding area. And its reach is huge. According to market manager, David Manser, shoppers come from far and wide to experience what the Bletchley store has to offer.

“Our market area is far from centred around Milton Keynes. We regularly have customers travelling to us from the East of England – Kings Lynn, Suffolk – and from Essex, Luton and Banbury.

“Traditionally, we’ve been a destination for many people and particularly families, as famous for our meatballs and hotdogs as we are for the products we sell. But the way we do business is really changing and will continue to do so.”

As with so many businesses, the pandemic has turbocharged the move to online commerce, a trend which David believes will only escalate in the years to come.

He said: “We’re seeing a real move to the hyperlocal, through click and collect and partnerships with other stores. The move to online certainly isn’t slowing down so now we’re moving to an omnichannel model which is all about making IKEA local to you.”

Within the community it serves, IKEA strives to be a good neighbour – in the company’s own words, bringing a better everyday life to the many people. It’s a vision which not only inspires the range of products it offers, but also its work with charities and external organisations including the Milton Keynes Chamber of Commerce.

David said: “With a customer base so wide it’s difficult to partner with charities and other organisations which serve all of those communities, but we work hard to highlight issues at a national level. Our partnership with the homeless charity, Shelter, for example, is shining a light on the UK housing emergency. Before Christmas we donated a £1 for every duvet sold to Shelter to support the work they are doing at a national level.”

Locally, IKEA is now a proud partner of the Milton Keynes Chamber, having joined at the end of 2023.

David said: “We’re really excited about our new partnership with the Chamber which offers us the chance to build relationships with many other businesses across the city. We see it as an opportunity to really amplify the work we are doing, partnering with others to make Milton Keynes a better place.

“We’ve already had some really interesting conversations and been involved in a large number of events. It’s been a long time coming, but we’re really looking forward to seeing that relationship develop.”

Among the events IKEA has already sponsored was a Networking and Sustainability Event which was held at the store, in partnership with the Chamber in March.

David said: “Sustainability really ties into our core values at IKEA and its at the heart of everything we do.

“From the way we transport our goods, to the packaging we use, to energy – sustainability and the need to be a good neighbour and friend to the planet is everywhere. We’ve installed photovoltaic panels on our roof, are moving towards electric vehicles (EVs) for our deliveries and have facilities in-store to give your old, unwanted furniture a new life.

“We also want to teach people about the importance of a healthier lifestyle, how to avoid food waste and eat better as a result.”

So what’s next for IKEA as it looks ahead to its 100th anniversary and more in the years to come?

David said: “That’s a huge question, but there can be no doubt that AI will revolutionise the way we live our lives and the way we do business. It will touch every area of our lives, including our homes.

“I often tell my children that I was among the last to remember what life was like without the internet but we are now on the brink of an AI revolution which will change everything.

“For IKEA, the trend towards online and convenience will be crucial, but I do see our stores continuing to act as a mothership - for the many.”

issue spotlight

Each issue of inbusiness takes a closer look at the key sectors operating in Northamptonshire and Milton Keynes

Why success starts with the right spelling

Wyour company’s message out there, grammar and spelling has never been more important.

Research suggests that as many as 74% of people pay attention to spelling and grammar online and 59% of people would avoid a company who made those mistakes in their business communications.

According to former journalist, Gareth Ellis, owner and lead copywriter at Cloud Nine Writing, the best way attract potential new clients is by employing the services of a professional copywriter.

Gareth explained: “I’ve been working in the creative industry for 17 years, starting as a journalist at the Milton Keynes Citizen, before joining Argos as a copywriter and then running my own business – which I’ve done since October 2020.

“As a journalist, I interviewed a host of interesting people, including Fearne Cotton, Gemma Atkinson, and Sir Steve Redgrave, and wrote stories on all sorts of interesting subjects,

front page.

“Throughout my copywriting career, I’ve worked with incredible companies, writing marketing and advertising copy for the likes of Apple, Karcher, Men’s Health and more at Argos. I also worked on tone-of-voice documents, wrote thousands of product descriptions, and a monthly newsletter.

“Since starting my own company I’ve written blogs, press releases, awards entries and website copy for dozens of happy clients including MuscleSquad, and Ideal Standard, and my love for helping people tell their business story is still just as high as ever.

“Cloud Nine Writing stands for helping people save time and make money, telling their stories through the most effective form of communication for them. I write mainly in the B2C arena but am just as comfortable writing B2B too. Don’t take chances with your reputation –use a professional copywriter instead.”

issue spotlight: communications & marketing

College named best of the best

The marketing team at Milton Keynes College Group has been named Best of the Best and Team of the Year at the 2024 Further Education (FE) First Awards, run by the College Marketing Network.

The local team won a total of six awards, including marketing director, Lee Parker, being declared Marketing Superstar of the Year.

Lee said “You always enter these awards hoping you might come back with something but to land six different awards was a fabulous result. We have a brilliant team here who work incredibly hard and

‘The FE First Awards are the only awards dedicated solely to recognising marketing achievements within the FE sector’

come up with some fantastic creative ideas and I’m so proud of all of them.”

CEO and group principal Sally Alexander said: “I’m thrilled with the success of the marketing team at this year’s awards. It’s thoroughly deserved. Further Education is a very competitive field and it’s easy to get drowned

out by the noise, especially around schools and universities, meaning that FE often gets overlooked, so we have to fight for every bit of recognition we can get. I’m especially delighted for Lee, who puts his heart and soul into everything he does for us.”

Emma Wilde, executive director at the College Marketing Network,

said: “The FE First Awards are the only awards dedicated solely to recognising marketing achievements within the FE sector. It was fantastic to celebrate the amazing marketing professionals that work so hard.

“These marketing teams do an incredible job on tight budgets, and for anyone outside the sector, it’s actually a very complex and highpressure industry to work in, with multiple target audiences and complex funding.

“I would like to congratulate all the winners on their achievements. They should be very proud.”

Get to grips with social media and SEO

IF you want to get ahead of the latest trends in SEO and social media, Verto’s free seminars are a must.

The sessions are presented through a blend of in-office sessions and webinars by Kettering-based Verto’s SEO and social media specialists, who stay on top of the latest social media trends and search engine algorithm changes and enjoy sharing their knowledge and expertise.

Both seminars held recently had a great turnout, with engaged groups of individuals who enjoyed sharing their own experiences with digital marketing, providing a range of differing backgrounds and opinions sparking conversation and debate. The sessions already provide a chance to connect with likeminded

people within their own industries.

Social media and SEO specialist Emily said: “We have noticed a pattern in each of the seminars that we host - they are both an excellent learning, knowledge sharing opportunity but also a great way to connect with other individuals in marketing positions.

“Bringing together representatives from companies across our county has ensured that we continue to teach all that we know about social media and SEO strategies but also offers us an opportunity to learn from the current practices of B2B and B2C companies in our area.”

One person who attended said: “It was an extremely informative session, I learnt a lot. I will definitely be looking at attending some more of these seminars in the future.”

The marketing team at Milton Keynes College celebrate its success

issue spotlight: hotels, tourism & events

A future-proof events space

Kents Hill Park has launched the Meetings for Change Plus event packages, empowering organisers with options that are good for the planet and good for the mind and body too.

The Meetings for Change Plus DDR (Day Delegate Rate) and 24-hour rates include new healthy elements to enhance the delegate experience, including healthy morning booster shots and nutritionally balanced afternoon bites, plant-based options, dairy free desserts, dishes under 500 calories and carbon labelling on menus.

‘Now delegates may choose to have a midmorning health booster or a nutritionally balanced afternoon bite instead’

Jon-Paul Earles, director of sales for Kents Hill Park said: “The health of individuals and the health of our planet have never been so important. Our Meetings for Change packages have always been good for the planet, but now our enhanced packages also support the

MK Gallery’s Sky Room, with views across Campbell Park, makes it the first choice for corporate events in the city.

In this fast-moving digital age of dial-ins, downloads, and streaming, MK Gallery has future-proofed its internet access. Dual Fibre optic lines provide reliable, dedicated internet access. With its Enterprisegrade equipment, MK Gallery can offer wi-fi throughout the main areas of the building. A private wifi network for events caters for most needs with a secure, flexible, and reliable internet connection.

A spokesperson for MK Gallery said: “For those special events calling for a custom approach, our team is at your service, flexing the infrastructure to meet additional speed and security needs. The

BBC's live streaming of Newsnight required a dedicated LAN port to ensure a stable wired connection resulting in a seamless broadcast. And, with our burstable connection, we can accommodate surges in data usage of up to 1Gbps.

“On top of full connectivity, the Sky Room has some serious AV kit for small to full event setups.

Whether it’s presentations needing duplication on large flat screens or full-on cinema projection we can support this with other essentials such as wireless, wired or lapel mics, mixing desks, or top-notch sound.

“We are proud that our purposebuilt space has been custom-tuned acoustically to provide excellent sound quality for the smallest most exquisite string quartet performance or the larger, laser, immersive sound experience.”

Change the world, one meeting at a time

organisers and delegates who are looking for healthier alternatives. Now delegates may choose to have a midmorning health booster or a nutritionally balanced afternoon bite instead.”

The Meetings For Change Plus DDR includes main room hire, morning booster, unlimited tea and coffee, access to hydration stations, buffet

lunch, carbon labelled menus, nutritionally balanced afternoon bites Wi-Fi, projector and screen, free onsite parking and an event manager.

As well as great onsite accommodation, the Meetings for Change Plus 24-hour rate includes everything above plus a carbon-labelled three course dinner, and a delicious buffet breakfast.

The Sky Room offers a flexible approach to events

Kents Hill Park

issue spotlight: hotels, tourism & events

Helping your business post energy crisis

Energystor offers a number of solutions to businesses trying to navigate increased electricity costs in the aftermath of the UK's energy crisis.

According to industry reports, solar panel costs have decreased by over 80% in the last decade, making this the opportune moment for businesses to invest in sustainable energy infrastructure. This, coupled with volatile energy charges and an increasing focus on carbon emissions, has driven many organisations towards renewable self-generation.

Commercial solar PV

The solutions offered by Energystor enable businesses to generate clean and renewable energy, reducing dependence on conventional grid sources. By tapping into the sun's power, businesses not only contribute to a greener planet but also insulate themselves from fluctuating energy prices.

But what about return on investment (ROI)?

With rising electricity prices, the financial benefits of generating solar power already make perfect sense, and low solar panel costs certainly increase the economic feasibility. On average, businesses that invest in solar PV systems can expect a ROI between three to seven years, depending on factors such as energy consumption and energy rates.

Linking solar PV to batteries and EV charging: a holistic approach

Go beyond conventional solar installation by seamlessly linking Solar PV to energy storage solutions and electric vehicle (EV) charging points. This holistic approach ensures that excess solar energy is stored in batteries, offering self-

generated power supply during nighttime or peak demand hours. The stored energy can be further utilised to charge a company's electric vehicle fleet, marking a significant step towards sustainable transportation.

Energystor’s services

Craig steps into the ring for charity

The Frank Bruno Foundation – which supports people experiencing mental health issues – is set to benefit from the money raised during a charity boxing match.

Craig McLundie, a Disability Support Advisor within ASSIST (Additional Student Support and Inclusion Services Team) at University of Northampton is taking part in the event at Northampton’s Deco Theatre in April.

He has been inspired to support the foundation after they helped him when his own health and wellbeing took a tumble during the pandemic.

He explained: “My mental health suffered a lot after I caught Covid in January 2021. For the next two years, I was in and out of work for some time. I’m used to signposting students to mental health support and talk with my friends about theirs so up until catching Covid, I thought I was a good talker. But when your life

deteriorates, your default can be to keep quiet, hide things from people and try to sort it out yourself. Which is what I did; the physician did not heal himself.

‘I was initially hesitant about signing up for the fight night, but I needed a goal to push myself’

“I’d been thinking about how sport could help me, and a family member mentioned The Frank Bruno Foundation. Even though I’d never tried boxing before, it offered me what I needed, so I self-referred to them in June last year.”

Craig has not looked back. He trains with the foundation and on his own up to four times a week with some sessions lasting up to three hours.

He said: “I am definitely getting fitter. My hand speed has really developed, and at 46, I feel in the best physical shape of my life.

“I was initially hesitant about signing up for the fight night, but I needed a goal to push myself, something to strive toward. I will have one fight with three rounds, each lasting up to two minutes, so I hope to go the full distance!

“The biggest thing I have learned from the ups and downs I’ve got through is that you are never alone. Someone is always there for you, although you might not know it. I hope to give something back to a charity that was there for me when I needed it.”

For more information or to make a donation visit www.justgiving.com/page/craigmclundie-1699797718224 or email craigmclundie@hotmail.com

SERVE needs help to keep moving

A charity has made an appeal for businesses to help support a fundraising push for a new mini-bus.

SERVE has launched a campaign for a second-hand bus – which is needed urgently – and for a brand new mini-bus to keep its services moving.

CEO Jess Slater said: “SERVE is a crucial part of the community with many services aimed helping people to live independently.

“Much of that community work relies on reliable and accessible transport for our service users, taking people to medical appointments, day trips and social activities - crucial for so many people.

“That is why we are appealing for help in raising money for accessible mini-buses - we are in urgent need of a second-hand vehicle and we are also looking at sourcing a brand new mini-bus.

“With your help we can achieve this - if you are would like to hold an event to help raise money for this much-needed service, please do get in touch with me.

“If you are a business and can help out, we would also love to hear to hear from you!”

Fundraising manager Nick Tite said: “We have already raised some money and we are now reaching out to see if the business community can help.

“Recently, SERVE and ABILITY - two of the leading community transport providers in Northamptonshire and have been awarded a Community Transport Grant from the Motability Foundation to expand community transport access for disabled and disadvantaged residents of the county in areas of the most need over the next two years.

“The funding will provide additional community transport vehicles as well as support staff and the recruitment of volunteers.”

If you would like to support SERVEin its fundraising campaign, contact Nick on 07738 190756 or email nicholas.tite@serve.org.uk

Craig McLundie is pictured training for the charity event to support the Frank Bruno Foundation

sector focus

The latest news from the manufacturing & engineering, finance & legal and skills sectors

Giving a boost to the female engineers of the future

Inspiring the next generation of female engineers was the aim of a special event held at Niftylift’s headquarters in Milton Keynes. The company’s annual Women in Engineering event, which is now in its seventh year, attracted more than 240 students from 17 education institutions across the region to learn more about Niftylift and careers in engineering.

The event featured engaging factory tours, hands-on production assembly tasks, and enlightening demonstrations in Control and Hydraulic Systems, offering a real-world perspective on the engineering field.

A highlight of the event was the product/mechanical design workshop and the purchasing and supply-chain activities, which provided those present with valuable insights into the diverse career paths in engineering.

Students also had the chance to meet Niftylift's female staff, learning about their personal journeys and experiences in the industry.

A spokesperson for Niftylift said: “Niftylift’s Women in Engineering event is more than just a showcase; it is a crucial step in encouraging a diverse and inclusive future for the engineering industry. By highlighting the discipline’s creative and innovative aspects, Niftylift aims to inspire a new generation of female engineers, ideally to join their growing team.

“In a thrilling culmination of the event, participants soared to new heights aboard the HR28 4x4, Niftylift’s tallest machine, enjoying a breathtaking view of the Milton Keynes skyline from 28 metres up.

“This symbolic ascent underscored the limitless possibilities that await young women in the engineering sector. The event garnered overwhelmingly positive feedback from both students and teachers, emphasising its impact and success.”

Niftylift opened up its doors to young engineers of the future

The Apprentice star backs Franklins’ charity challenge

Former Apprentice star and Countdown presenter Nick Hewer has shown his support for the Franklins £50 Challenge. Lord Sugar’s former right-hand man encouraged teams to sign up to take part in the Apprentice-style fundraising challenge, organised by prominent legal firm Franklins Solicitors LLP. Each team taking part received £50 and has three months to turn the seed funding into more however they choose – from cake sales to car washes, sponsored walks to black tie events.

The 2024 challenge will run until Tuesday 21 May with the underlying aim of fighting hunger, fuelling wellness and changing local lives. Since it began in 2018, the Franklins £50 Challenge has raised more than £100,000 for local charities, showcasing the potential for collective efforts to bring about meaningful transformation.

Nick Hewer, who lives in Northamptonshire, said: “The Franklins £50 Challenge is a brilliant initiative to test your entrepreneurial skills and see how you could grow £50 seed funding into substantial funds for charities across Northamptonshire and Milton Keynes. I’d encourage everyone to consider forming a team and taking part in this creative team-building challenge.”

Andrea Smith, partner at Franklins Solicitors, said: “We are so grateful to Nick for lending his support to the challenge. We’ve signed up 40

teams this year which is a record number! We’re hoping to raise more money this year than ever before and are delighted to have many fantastic local businesses on board with exciting fundraising plans.

Eight charities from across Milton Keynes and Northamptonshire have been selected to benefit from the challenge: Cynthia Spencer Hospice, the Hope Centre, The Lewis Foundation, Northamptonshire Community Foundation, Willen Hospice, MK Act, Harry’s Rainbow and YMCA.

‘We are so grateful to Nick for lending his support to the challenge. We’ve signed up 40 teams this year which is a record number!’

Nick Hewer with Andrea Smith (partner) and Simon Long (managing partner) at Franklins Solicitors

100% WFH (Working From Home) – right or privilege?

By Tom Chartress (pictured), Trainee Solicitor, Employment Team, Wilson Browne Solicitors

At least until 6 April 2024 (more below), an employee with 6+ months’ service can make a flexible working request, or request a change to the terms of their employment (location/working hours).

Employers can refuse this request, based on one:

1. The burden of additional costs

2. Inability to reorganise work among existing staff

3. Inability to recruit additional staff

4. Detrimental impact on quality

5. Detrimental impact on performance

6. Detrimental effect on ability to meet customer demand

7. Insufficient work for the periods the employee proposes to work, or

8. Planned structural changes

Changes from 6th April 2024

Some minor changes to the right to make a flexible working request –mainly, it becomes a day-one right, so employees no longer need 26+ weeks’ service to make a formal request.

Other changes include:Employers will need to consult with employees before rejecting their request; employees can make two requests within a 12-month period (used to be limited to just one); employers will need to respond to a request within two months rather than three; employees need not explain in their request what effect the change will have on the employer, and how that can be dealt with.

What claims could employers be open to?

• An employee can challenge their employer’s decision on the basis that the decision was reached on incorrect facts, or if their employer failed to communicate the result of the request within the required timeframe.

• Other claims to consider include: discrimination claims (eg working from home could be a reasonable adjustment in terms of disability), or unfair constructive dismissal (if the employee thinks the employer has acted unreasonably in reaching its decision).

What happens if it goes to the Employment Tribunal?

The employment tribunal’s powers are limited to a point. A tribunal cannot question the commercial reasons behind an employer’s decision to turn down the request. Nor can the tribunal comment on whether it thinks the request should have been accepted. This heavily restricts the legal scrutiny an employer’s decision can come under and makes it difficult for employees to succeed.

Therefore, a Tribunal’s power is limited to reviewing the procedure followed by the employer; considering whether the request was taken seriously; considering whether the decision was based on correct facts; and considering whether the reason given falls within the eight statutory reasons.

Provided the employer ticks all of these boxes, there should be minimal risk. However, the employer will still need to be careful to ensure that its decision is reasonable and takes account of any relevant protected characteristics.

Students urged to see ‘both sides’

The importance of having a thorough understanding of both sides of the argument is key to a successful career in law and politics, according to lawyerturned-MP Michael Ellis.

The former attorney general, who has served as MP for Northampton North since being elected in 2010, was speaking to students during a visit to Northampton College.

He delivered a 30-minute talk looking back at his career before fielding questions from law, public services and criminology students.

He said: “No matter what side of the debate you are on, whether you are prosecuting or defending, or speaking on behalf of the Government or the opposition, it’s so important to fully understand both sides of the story. That will help you articulate your argument and foresee any flaws in your opponent’s line of reasoning.

“Knowledge is power and the more you can learn the better placed you are to present an argument.”

Michael discussed his early career in law as a barrister practising in criminal law in Northampton and spoke of his

experiences working with an evolving legal system, living through significant changes in the law and the courts.

Michael Colbourne, course coordinator for public services at

Northampton College, said: “This was a tremendous opportunity for our students to hear from someone at the very top of his profession who can give a real-life insight into life in parliament.

“It was fascinating to hear of Michael’s motivation and expectations when moving from legal practice into politics and to understand how he exercised leadership and influence in his roles.”

Michael Ellis spoke to students during a visit to Northampton College

events & training events & training

Call the Training Team for more details on 01604 490490 or 01908 733082

Or email training@northants-chamber.co.uk

Sales & Marketing

LinkedIn as a Sales Tool

Date: 16 April 2024

Time: 09:30 – 12:30

Cost: Members: £150+VAT

Non-members: £199+VAT

Venue: Online

This course is designed to show the delegates how to use LinkedIn effectively to generate sales leads. More and more people are working from home and have turned to LinkedIn to connect with prospects and generate sales leads. Buyers are now using this as a directory for potential suppliers and will scrutinize profiles and company pages before making their decision to connect. If used properly an organisation will generate business and increase their sales revenue.

Influencing Skills

Date: 30 April 2024

Time: 09:30 – 16:30

Cost: Members: £249+VAT

Non-members: £319+VAT

Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD

This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Gain strategies for mediating and handling conflict effectively.

Business Toolkit

Introduction to Excel

Date: 10 April 2024

Time: 09:30 – 15:30

Cost: Members: £249+VAT

Non-members: £319+VAT

Venue: Online

This course is suitable for anyone who needs to gain a solid foundation in the use of this popular program. The pace of the delivery will suit those with little or no previous knowledge of the programme. Delegates must be familiar with Windows and have experience in using a mouse and keyboard.

Intermediate Excel

Date: 13 May 2024

Time: 09:30 – 15:30

Cost: Members: £249+VAT

Non-members: £319+VAT

Venue: Online

Anyone who is familiar with the basic features of Excel together with basic formulas will benefit from attending this course. This course places great emphasis upon the importance of understanding how to build the spreadsheet correctly with Dynamic Ranges. It is therefore important that participants are at the appropriate level to ensure a good learning experience.

L2 Health & Safety in the Workplace

Date: 21 May 2024

Time: 09:30 – 17:00

Cost: Members: £249+VAT

Non-members: £319+VAT

Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD

The most basic requirement of any workplace is that it is a safe place to work! This course provides solid and essential knowledge for any employee working in any area of the business, including how to identify potential hazards, how to report potential health and safety problems and how to work in safe and healthy manner. Good health and safety rely on employers and their employees working together.

Advanced Excel

Date: 23 May 2024

Time: 09:30 – 15:30

Cost: Members: £249+VAT

Non-members: £319+VAT

Venue: Online

Do you already have good knowledge of Excel? Then this one’s for you! This course builds on your prior knowledge and will progress you further by using some of the more complex Excel functions, bringing your ability to a new level using new formulas and analysing data effectively.

Management & Personal Development

Successful Supervisory Management

Date: 30 April & 1 May 2024

Time: 09:30 – 16:30

Cost: Members: £549+VAT

Non-members: £679+VAT

Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD

This course will introduce you to some of the tools and techniques essential to the role of Supervisor/Manager and to develop the skills to enable you to manage and motive people effectively and productively. It is vital training for anyone about to become a Supervisor, Team Leader and anyone who currently manages staff and is responsible for the work of others.

Confident Customer Services

Date: 2 May 2024

Time: 09:00 – 16:30

Cost: Members: £249+VAT

Non-members: £319+VAT

Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD

This course is designed for anyone who is the first port of call for incoming queries and those who are in daily contact with customers. It will help increase the confidence of those using the phone as a business tool and generally improving all levels of communication, leaving the customer with a great lasting impression of your company.

Managing Your Workload

Date: 9 May 2024

Time: 09:30 – 16:30

Cost: Members: £249+VAT

Non-members: £319+VAT

Venue: Northamptonshire Chamber, 8 Waterside Way, NN4 7XD

Anyone across the business with a need to set priorities and make best use of the available time would benefit from attending this course, it offers you abilities and strategies to make a real impact upon your time management skills and motivate you to be able to organise your workload with appropriate time given to balance activities effectively. If you are a busy individual looking to make the best use of your time, this course is for you!

International Trade

Beginners Practical Guide to Exporting

Date: 25 April 2024

Time: 09:30 – 12:30

Cost: Members: £210+VAT

Non-members: £249+VAT

Venue: Online

This course gives an overview of export procedures. We recommend this for individuals who only need a top-level understanding of international trade procedures or those with relevant qualifications and/or experience in the export industry who want a refresher.

Beginners Practical Guide to Importing

Date: 25 April 2024

Time: 13:30 – 16:30

Cost: Members: £210+VAT

Non-members: £249+VAT

Venue: Online

This course gives an overview of import procedures. We recommend this for individuals

who only need a top-level understanding of international trade procedures or those with relevant qualifications and/or experience in the import industry who want a refresher.

Understanding Export & Export Documentation

Date: 7 May 2024

Time: 09:30 – 16:30

Cost: Members: £330+VAT

Non-members: £365+VAT

Venue: Online

This course is suitable for beginners who are new to the role or those who work in an export environment but may not have had previous training, the course takes a look at the end-toend process providing an understanding of the export documentation requirements and shipping using freight forwarders and couriers. By the end of this course, delegates will have gained the confidence that they are completing the correct forms in the correct way for the correct reasons.

Customs Procedures, Documents and Rules of Origin

Date: 22 May 2024

Time: 09:30 – 16:30

Cost: Members: £330+VAT

Non-members: £365+VAT

Venue: Online

This course provides further detail around the key information and documentation required for customs whilst also looking at the customs procedures and compliance requirements for successful International Trade. It also covers detailed information on origin calculations and how this effects sales and purchases, whilst advising on what documentation maybe be required when importing/exporting.

Business Before Hours

The early bird catches the worm, as the saying goes, and that’s certainly the case on Thursday 16th May.

Start your day with the Business Before Hours event which is taking place before our eagerly anticipated MK Business Exhibition at Delta Hotels by Marriott, Milton Keynes.

The early morning networking runs from 8.30am to 10.00am, prior to the exhibition. Have some breakfast and catch up with other attendees then check out the expo afterwards!

At just £10 + VAT for members and £20 + VAT for nonmembers, it’s a great way to kick off your day out!

To book your place visit www.chambermk.co.uk/events

upcoming events event in focus

Open to both Chambers

ONLINE SPEED NETWORKING

Date: 18 April 2024

Time: 10:00 – 11:00

Venue: Online

Cost: Free to attend, Members only (1 per business)

Next Generation

NEXT

GENERATION CHAMBER SOCIAL

Date: 24 April 2024

Time: 17:30 – 19:30

Venue: Macmaker Promotions, Rushden, NN10 6AY

Cost: Next Gen members only, free to attend

NEXT GEN ADVENTURE GOLF

Date: 22 May 2024

Time: 17:30 – 19:30

Venue: Iron Pit Woods, Corby

Cost: Next Gen Members - £20 + VAT, Non-members - £30 + VAT

Northamptonshire Chamber BUSINESS BEFORE HOURS

Date: 23 May 2024

Time: 08:30 – 10:00

Venue: Commsave Credit Union Ltd, Moulton Park, NN3 6BJ

Cost: Members: £10+VAT

Non-members £20+VAT

Milton Keynes Chamber

MK BUSINESS EXHIBITION

Date: 16 May 2024

Time: 10:00 – 15:30

Venue: Delta Hotels by Marriott Milton Keynes

Cost: Free to attend, open to all

SPEED NETWORKING

Date: 16 May 2024

Time: 13:30 – 14:30

Venue: Delta Hotels by Marriott Milton Keynes

Cost: Free to attend, open to all (one person per business)

Bringing Northamptonshire and Milton Keynes businesses together and celebrating our community

Charity extends support to people suffering with cancer

Established in 2020, Ailsa’s Aim was founded with the goal of providing essential care packs free of charge to cancer patients and parents with babies in special care.

The inspiration behind this initiative came from the personal experience of co-founders Niven and Sara Whatley, who were faced with a cancer diagnosis at the same time as the birth of their daughter, Ailsa.

Since its inception, Ailsa’s Aim has made significant strides, expanding its reach to encompass 14 hospitals and 30 wards within the local community. Each care pack, neatly packed in a signature green reusable cotton bag, costs the charity a modest £7.50 and contains a generous selection of up to 10 fullsized items.

The variety of care packs offered by Ailsa’s Aim is extensive, catering to the diverse needs of their recipients. From men’s and women’s packs to gender-neutral options, makeup bags, activity packs, sibling packs, mums packs, and baby bags, the charity ensures that each individual is provided with items tailored to their specific requirements.

Sara Whatley and her daughter Ailsa

Sue’s all smiles after lottery win

Playing Make A Smile lottery led to a £1,000 win for one supporter of Age UK Northamptonshire.

After missing a telephone call from a number she didn’t recognise, Sue Jobbins learnt she had won £1,000 in the Make A Smile lottery, which supports Age UK Northamptonshire.

She said: “I’ve never won anything before and this lottery win could not have come at a better time. My daughter has been planning her wedding and now I have a little bit extra to help her with the costs of the big day.

“I am glad to support Age UK Northamptonshire by playing the lottery and I am absolutely thrilled.”

Chris Duff, chief executive of Age UK Northamptonshire, said: “We appreciate every penny that our supporters generate for us by playing the make a smile lottery. We provide services to over 18,000 older people and their families every year and could not do it without the support of our kind fundraisers and donors. For example, our annual report shows

that last year our small team of Information and Advice workers received 3,753 enquiries.

“They helped clients claim £2,450,430 in welfare benefits and submitted 712 claims for Attendance Allowance for clients.

“Everything we do aims to help older people in our community live independently for as long as they wish and to feel they are not alone.”

Find out more about Age UK Northamptonshire by visiting their website www.ageuknorthants.org.uk or call 01604 611200.

Pampering session for people in need

The kindhearted team at Northampton-based beauty salon Beauty Withinn hosted a pamper day in February to show their love and support to people affected by cancer.

On 7 February the team dedicated a morning to spreading love and light to those fighting against cancer, offering treatments free of charge. The proceeds from a raffle were donated to The Lewis Foundation.

Beauty Withinn’s owner Natalie Faulkner said: “It was a beautiful gathering filled with pampering, laughter and hope. Every moment was a testament to the strength and resilience to those facing this challenging journey.

“We also held a raffle with all proceeds going to support the incredible work if the Lewis Foundation. Their dedication to bringing comfort and joy to cancer patients is truly inspiring.

“Let’s remember that even the smallest gestures can make a big difference. Together, we can spread love, support, and kindness to those who need it most.”

Beauty Withinn hosted a pamper day for those affected by cancer in February

Sue Jobbins celebrates her lottery win

Labour leader in YMCA MK visit

YMCA Milton Keynes was delighted to welcome Labour leader Sir Keir Starmer and shadow home secretary, Yvette Cooper, to its Central MK campus to talk to some of the charity’s young people about the complex issues they are facing.

This visit came at a pivotal moment for YMCA MK as YMCA England and Wales launch their manifesto for young people, as the General Election approaches.

In the manifesto, YMCA England Wales is calling on political leaders to ‘step up their

ambition, to articulate a bold new plan for the betterment of our society.’

In Milton Keynes, YMCA is the only dedicated provider of supported housing dedicated to young adults between the ages of 18-35.

Since 1981, the charity has supported more than 10,000 young people, providing practical, emotional and employment support to help its residents to belong, contribute and thrive.

The charity’s state-of-the-art campus provides homes for over 200 young adults,

while its social enterprises – such as its café, HomeGround – offers work experience, training and employment opportunities for its residents and an important revenue stream for the charity.

Simon Green, CEO of YMCA MK said: “YMCA Milton Keynes can support young people at a ‘reachable moment’.

“At a time when expenditure on youth services has decreased by 73% in real terms since 2010, we know we could do so much more.”

Sir Keir Starmer and Yvette Cooper are pictured during their visit to YMCA MK

chamber chat

Meet Chamber members and learn about the latest member benefits available to you

member profile

Nick Freeman

Company: Nick Freeman

Photography

Job Title: Dad/photographer /business owner

What does your organisation do?

I work with my clients to produce a portfolio of images suitable for all aspect of visual media. Giving my clients unique images to keep them ahead of trends and to respond to market changes without resulting to stock images. My speciality is in headshots and environmental portraits, all businesses with client facing teams should have them. To a lesser extent I photograph buildings/interior designs of homes and workspaces, with fashion and product photography filling the rest of my time.

How did it all start?

Professionally I started as a photojournalist freelancer, travelling extensively. After twelve years I stepped away from photography as a profession before returning almost a decade later, working with businesses and individuals to build their visual content.

What’s your greatest achievement so far?

I have had images published and exhibited in many locations and publications including Sunday supplements, broadsheets and the red tops and most recently British Vogue. That all aside the family and life my wife and I have built are hands down my greatest achievement

What keeps you awake at night?

Sooner not comment, bit dark for a fluff piece. But metaphorically it is without doubt the humanitarian and environmental crisis plaguing our world and will affect the generations to come.

What has surprised you most in your job?

Both the kindness and generosity of strangers juxtaposed with the anger of others because you look and sound different. I guess people in general surprise me.

product spotlight: International Trade

Our International Trade Membership package is designed for companies with international trading needs, allowing members the usual access to all standard Chamber membership benefits, alongside enhanced support for importing and exporting.

This specifically tailored package offers exclusive entry to vital forums and international

trade seminars. The Chamber’s dedicated International Trade team, along with partners, provide an Export Readiness Consultation designed to support exporters with signposting advice and expert knowledge.

And, as ever, international trade members continue to receive priority documentation services and discounted rates for certain

What’s the biggest risk you’ve ever taken – and did it work out?

My biggest risk was leaving a regular if emotionally very uncomfortable job behind to find a new path, with no plan. Two years later I employed four people and did a second degree, so I didn’t feel like a fraud in the industry. When I sold that business, I took the same risk coming back to photography, but I was starting from a different perspective.

What advice would you give to someone starting out?

Definitely have a plan and go for it, it can be that simple. Listen to others, take advise but be your own person. Don’t be afraid to fail, it’s simply a new starting point.

Which business person do you most admire?

Within photography Peter Lindbergh and Helmut Newton (among others) both pushed boundaries but in different ways. From a pure business perspective, I don’t think I have one person a admire most! I try to glean snippets from many people both in and out of business to make my own path in business.

What exciting projects is your organisation working on?

I have a number of NDAs ongoing at any one time and I have a few long-term personal projects on the go currently including my passion projects and ground up; which is about the many superstructures being built with in Northamptonshire and surrounding counties.

What made your organisation join Northamptonshire Chamber and how are you making use of your membership?

As sole trader I regularly work alone so the meetings, expos, lunches give me opportunity to reconnect with fellow business people from a community many of whom I have worked with at some level previously, but many more I’d like to connect with.

Telephone: 07971434463

Email: hello@nickfreemanphotography.co.uk

Website: www.nickfreemanphotography.co.uk

documentation paperwork plus access to a free FX currency audit check, international trade seminars and general everyday international trade support with queries.

For more information on becoming an International Trade Member contact Sunny Singh at sunny.singh@northants-chamber.co.uk or call 01604 490490.

next generation

Introducing the next generation of the region’s business leaders

member profile

Alicia Fergusson

Company:

West Northamptonshire Council

Job Title:

Regeneration project coordinator, WNC, and Next Generation committee member

Background –tell us a bit about you!

Hello! I’m Alicia and I work at West Northamptonshire Council as a Regeneration Project Coordinator. I started my Local Government journey back in March 2020 as we went into our the first Covid lockdown!

I joined Northamptonshire County Council as apprentice personal assistant to the senior leadership team and after going through Local Government Reform, I transitioned over to North Northamptonshire Council, where I completed my apprenticeship.

In January 2022, I applied for a permanent personal assistant role at West Northamptonshire Council and began providing diary and inbox support to the chief executive and the assistant chief executive.

Recently, I have started a new role within West Northamptonshire Council as a regeneration project coordinator, supporting a range of projects to create opportunities and improve lives of residents, visitors and businesses in West Northamptonshire.

What does your job involve?

I am still relatively new to my new role as regeneration project coordinator but my responsibilities include organising and facilitating project board meetings, managing and engaging stakeholders, updating key project documents and a range of different tasks to support the initiation and delivery of projects.

Why did you join Next Generation Chamber?

Internally at WNC, we have a variety of different Staff Networks and I co-lead on our Early Careers Staff Network.

I’m very passionate about supporting young people in their career journey as I feel I didn’t have a forum when I completed my apprenticeship.

I enjoy hearing others career stories and how they have developed their own personal and professional skills while networking with a range of different people with different experiences.

What has been your favourite Next Generation Chamber event and why?

My favourite Chamber event was definitely the ‘Your Network is your Net Worth’ event that Sunny delivered. As someone who struggles with their confidence, I really appreciated how Sunny delivered the session and left feeling empowered.

What is the most important thing you’ve learned from Next Generation Chamber?

The most important thing I’ve learnt is that, often people feel just as nervous as you when meeting new people.

Social media contact

LinkedIn: uk.linkedin.com/in/alicia-fergusson648141194?trk=people-guest_people_searchcard

new members

Welcoming the newest members of Northamptonshire Chamber and Milton Keynes Chamber of Commerce

Ailsa's Aim

HIGHAM FERRARS

07919536833

www.ailsasaim.co.uk

Charity supplying and delivering essential care packages to both cancer patients and parents with babies in neonatal care. These are gifted free of charge to the patient in hospital

Amalfi Flowers

NORTHAMPTON

07599027565

www.amalfiflowers.com

Florist

Behaviour First Consultancy

MILTON KEYNES

07754882127

www.behaviourfirstconsultancy.co.uk

Positive behaviour consultant and parenting coach at Behaviour First Consultancy

Business Doctors Northampton

RUGBY

07826878999

www.buisnessdoctors.co.uk

Consulting, partnering and mentoring of small and medium businesses to deliver the owners vision via planning and support

CISO4ALL LTD

LONDON

07816654902

www.ciso4all.com

Our virtual chief information security officer (vCISO) service provides organisations of all sizes with a comprehensive cybersecurity coverage at a fraction of the cost of hiring a full time CISO

Emily's Star

MILTON KEYNES

01908 506870

www.emilysstar.co.uk

Charity

Focussed Publications Limited

CORBY

07710 569142

www.focussedmarketing.com

Magazine, mobile app, print, on air, on web, on road, on social media marketing agency

Greenwood Drones

LEIGHTON BUZZARD

07932326274

www.greenwooddrones.co.uk

Providing captivating drone photography and videography from above

Harmonia Coaching

MILTON KEYNES

07854233022

www.theharmoniacoaching.com

Learning about yourself and setting your boundaries is one of the most important things you can do

High CI Ltd WELLINGBOROUGH

07720053565

High CI are specialists in continuous improvement. Our area of expertise is process improvement workshops (Kaizen events) to support customers driving improvements to increase efficiency, competitive advantage, employee engagement and operational excellence

International Lighthouse CIC NORTHAMPTON

07835034496

www.internationallighthousecic.com

Providing legal and general guidance, support and language assistance to members of Eastern European Communities in Northamptonshire. Qualified Immigration Advisers under OISC Level 1 (EUSS). Probationary Police Station representatives- criminal defence

Lime Green Exhibitions LTD BRACKLEY

01295 810548

www.limegreenex.co.uk

Exhibition stand design and build

Merlin Oscar Freight Services Limited MILFORD ON SEA

MoreCribs LUTON

07448622923

www.morecribs.com

MoreCribs started as a property management company and eventually evolved into property investment and sourcing, working with Sourced Ashton; an approved Sourced Franchise and the largest property investment company with over 130+ offices in the U.K. The company has since joined forces with Mustard Indigo, our construction partners in Ghana to develop budget houses under our Brick & Build initiative

Northants Carbon Literacy KETTERING

01536 412034

www.future.org.uk

Northants Carbon Literacy is dedicated to empowering individuals and communities in Northamptonshire with essential knowledge and skills to reduce their carbon footprint and foster a sustainable future

Rob White Mentoring Ltd NORTHAMPTON

07812028291

www.robwhitementoring.co.uk

RWM offers a unique holistic therapy package, which has great results for helping suicide prevention, depression, selfharming, mental health issues, anxiety, and much more

Sara Penrose Limited NORTHAMPTON

01604 760073

www.sarapenrose.co.uk

We are a consultancy and training company. Optimising business performance through skill development

Simon Turner Photos NORTHAMPTON 07545 564251

www.simonturnerphotos.co.uk

Photography, specialising in Events, Sports and Weddings.

Simply Shredding (MK) Limited BEDFORD 01234 490591

www.simplyshreddingco.uk

Confidential shredding and IT disposal

Stamco Bid Solutions RAUNDS

07917547162

www.stamcobidsolutions.com

Freelance Bid support. Tailored services to help businesses win bids

Straight Forward Sales Ltd NORTHAMPTON

01604 965224

www.straightforwardsalesltd.co.uk

Business Consulting group

The Edge Brands 07917458563

www.the-edge-brands.co.uk

Unity Place MILTON KEYNES 01908 018595

www.unityplace.co.uk

Introducing Milton Keynes' newest destination for dining, work and leisure, now open! This sustainably designed venue is not only a workplace that aims to enhance wellbeing and collaboration but also an innovative hub for the community

01327 843715

www.merlinoscar.com