Healthcare Equality Index 2011

Page 34

FINDINGS

Data Collection Policies

ADDITIONAL BEST PRACTICES & POLICIES

Intake forms

All patient-history and intake forms should acknowledge the existence of the LGBT community. For example, choices for relationship status should include terms such as “partnered” in addition to “single,” “married,” “divorced,” etc. Also, these forms should allow for flexibility in the options for gender identification, including an option for transgender (both male-to-female and female-to-male). zz 51.7 percent (45 respondents) have intake forms that include information on

their visitation policies.

zz 49.4 percent (43 respondents) allow for the designation of domestic partnership

or otherwise unmarried partnership or parental status within these forms.

zz 62 percent (54 respondents) allow for the designation of domestic partner or others

as next of kin on these forms.

zz 52.9 percent (46 respondents) have intake forms that allow for the designation of

domestic partner or others as medical decision-maker.

zz 36.8 percent (32 respondents) allow for designation of transgender status

on intake forms.

zz 43.7 percent (38 respondents) have intake forms that allow for flexibility in identification

of name and gender.

Data Collection Systems

The value of inclusive intake forms is diminished when data collection systems do not allow providers to capture this information. Tracking LGBT status — while not requiring this information from patients who prefer not to disclose or have it documented in their medical records — facilitates the assessment of health outcomes according to sexual orientation and gender identity. zz 26.4 (23 respondents) percent have data collection systems that allow people

to self-identify as lesbian, gay or bisexual.

zz 24.1 percent (21 respondents) have data collections systems that allow people

to self-identify as transgender.

zz 71.3 percent (62 respondents) have data collection systems that permit the tracking

of persons other than legal spouses who have legal relationships to patients relevant to the healthcare facility.

For more information on data collection: www.hrc.org/issues/data-collection-policies.htm

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H E A LT H CA R E E Q UA L I T Y I N D E X 2 O 1 1

www.hrc.org/hei


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