Gables Oak Creek
Community Information and Amenities When are nearest fitness classes held and where? Fitness 19 is located 1.4 miles from the community; in the Oak Creek shopping center located on Clinton Keith Rd., east of the north bound 15 highway exit. Fitness 19 23877 Clinton Keith Rd Ste 2, Wildomar, CA (951) 461-2219 Esporta Fitness is approximately 2.9 miles from the community, at the intersection of Monroe St and California Oaks Rd. Below is the address and phone number for your reference. Esporta Fitness 40985 California Oaks Rd Murrieta, CA 92562 (951) 600-9998
What are the hours of the amenities? Gables Oak Creek offers the following amenities for you to enjoy: • Fitness center are open from 5:00 a.m. to 10:00 p.m. • Tot lot, pool and spa are open from 8:00 a.m. to 10:00 p.m. • Business center is open during business hours.
Where do I dispose of my trash?
Gables Oak Creek has trash enclosures that are located by buildings 4, 8, 9 and 11. We also offer front door valet trash service Mon/Wed/Fri at 7am.
Where are the recycling centers?
We pride ourselves on green initiatives to care for the environment. Gables Oak Creek has a recycling bin located next to the rear entrance gate for disposal of newspapers, plastics, glass, and cardboard. There is also a compost bin available next to the recycling bin. Thank you for helping us take care of the earth.
What do I do with my move in boxes? It is helpful to everyone in the community if everyone flattens down their boxes and place them in the recycling bin or place them next to the front door/valet trash bin on valet service days for proper disposal.
Gables Oak Creek Where are the mailboxes located?
The mailboxes for your apartment home are located beside rental office outside of fitness center. Parcel Pending lockers are also located in this area.
Do you have resident activities or events? Gables Oak Creek has many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our newsletter and through e-blasts. You can expect to see events such as: Community BBQ, Fall Festivals, Earth Day event, and Pamper Pet days.
Can I have a party at the pool?
Our relaxing pool areas are available for all residents and their guest to enjoy during pool hours. To ensure enjoyment for all residents at the pool, we regretfully do not permit private pool parties.
Where is the best place for me to park?
You may park in any unnumbered carport or unnumbered open space in the resident parking areas. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.
Conveniences How do I pay rent online?
We have made paying your rent easy by setting you up with your personal online account in Rent Café and the Gables Resident App. You will go to www.gables.com and click on the Resident Sign In in the upper right-hand corner. Select the link to set up your account. This is a great way to stay connected to your management team from anywhere in the world. You may also contact our Customer Care Center at 833-924-1950 to make a payment. Additional services available on Rent Café or through the Gables Resident App include placing a service request for repairs needed in your apartment home.
Where can I access WI-FI in the building?
The leasing office, fitness center, and pool are WI-FI accessible for your use and convenience. This amenity is complimentary and part of your community benefits.
Gables Oak Creek Do you have a courtesy officer onsite and how do I get a hold of them?
We have courtesy officers who visit our community. You may contact them by calling 951-941-8463. The courtesy officer can assist with after-hours noise complaints. Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.
Guests Where can my guests park?
Your guest may park in any available space in the resident parking areas. As a reminder to tell your guests that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.
Where do my movers park?
In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park in any available space in the residential parking areas.
How many guests can I have with me at the amenities?
We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas.
Maintenance How do I submit service requests?
We want placing a service request for work needed in your apartment home easy. You may submit your request through Rent Café or the Gables Resident App. If you have not already signed up for Rent Café, you can go to www.gables.com and click on the Resident Sign In in the upper right-hand corner. Select the link to set up your Gables Gateway account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Rent Café include paying your rent online.
What do I do if I have a Maintenance emergency after hours?
For those times that you may have an emergency after office hours, you may call 951600-9696 for maintenance assistance. Please follow the prompts for an emergency maintenance. You should receive a call from the technician within the hour.
Gables Oak Creek What is considered a maintenance emergency? Emergency maintenance problems that will be dispatched to the on-call service technician include: 1. No electricity throughout the apartment 2. No water. 3. No air conditioning on a day of extreme heat (80+ degrees). 4. Water entering the apartment. 5. Possibility of fire. 6. Impeded plumbing in an apartment with only one bathroom. 7. No heat. 8. Non-functioning or malfunctioning smoke detector. 9. Gas leak (also call the gas company). 10. Running water that cannot be shut off. 11. Malfunctioning door or window locks.
Furry Friends Do you have a dog park?
The nearest dog park is Glen Arbor Park and is located one mile south on Jackson Avenue on the left side.
Where is the best place to walk my pet?
All areas throughout the community grounds are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many pet waste disposal stations throughout the community.
Do I have to have my dog on a leash?
For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.
Local Neighborhood Where is the nearest mall?
Located 9 miles from the community, at the intersection of Winchester Rd and Ynez Rd. Below is the address and phone number for your reference.
Gables Oak Creek The Promenade 48020 Winchester Rd Temecula, Ca 92591 #951-296-0975 www.promenadetemecula.com/
CONVENIENCE LIST EMERGENCY Emergency Police, Fire and Medical Non-Emergency Police Inland Valley Medical Center 36485 Inland Valley Drive, Wildomar, CA 92595 Local Fire Station 75 Bear Creek
911 (951)776-1099 (951)677-1111 (951)698-8338
SCHOOLS & DISTRICT •
Elementary School: Graham Elementary School Located 3.8 miles from the community, on the other side of the freeway Below is the address and phone number for your reference. Graham Elementary School 35450 Frederick Street Wildomar, CA 92595 (951)678-8450
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Middle School: David A. Brown Middle School Located 4 miles from the community, at the intersection of Leslie St. and Grand Avenue. Below is the address and phone number for your reference. David A. Brown Middle School 21861 Grand Avenue Wildomar, CA 92595 (951) 253-7490
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High School: Elsinore High School Located 5 miles from the community, at Canyon Drive, just past Orange St. Below is the address and phone number for your reference. 21800 Canyon Drive Wildomar, Ca 92595 (951) 253-7200
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Lake Elsinore Unified School District http://www.leusd.k12.ca.us/ 951-253-7000 545 Chaney Street. Lake Elsinore, CA 92530
GENERAL INFORMATION Wildomar Post Office
21392 Palomar Street, Wildomar, CA 92595 (951)678-9610
Located 4 miles from the community, at the intersection of Clinton Keith and Palomar Street.
Nearest Bus Stop RTA Station (www.riversidetransit.com) Located in front of our community, at the intersection of Elizabeth St. and Prielipp Rd. (951) 565-5002
SHOPPING CENTERS Oak Creek Center, located on Clinton Keith Road Albertsons, Starbucks, Fitness19, Subway, Los Reyes Bar and Grill Bear Creek Village, located on Clinton Keith and Hidden Springs Road Stater Bros, Chase Bank, Arco, Jack in the Box, Palm Cleaners California Oaks Center, located on Jackson Avenue Walgreens, Little Caesars, Donut Star, Rolling Moon Sushi
PETS Nearest Dog Park The nearest dog park is Glen Arbor Park and is located one mile south on Jackson Avenue on the left side. Where is the best place to walk my pet? Pet stations are set up near each building. You may walk your pet anywhere within our community. Please always pick up after your pet within our community and when walking around the exterior. Do I have to have my dog on a leash? All pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety. No pets allowed in the pool/spa area or fitness center.
Local Recreation Mulligans Miniature Golfing, Murrieta, located on Madison Street Brunswick Bowling Alley, Murrieta, located on California Oak Road California Oak Sports Park, Murrieta, located on California Oaks Road Promenade Mall, Temecula, located on Winchester Road Edwards Cinema, Temecula, located on Winchester Road The Movie Experience Theater, Murrieta, located on California Oaks Road
Pizza Near By Dominoes 951.696.0117 Papa John’s 951.304.7272
Jersey’s Pizza 951.461.4444 Stadium Pizza 951.678.7826
Gables Residential Services Inc. License #01789918017819918
HOME CARE GUIDELINES BATHTUBS: For normal everyday cleaning, wash surfaces with warm, soapy water using a mild, liquid detergent and a clean, soft cloth. Do not use scoring pads or abrasive cleansers. Always read and follow the product instructions and read the ingredients to ensure it does not contain abrasive agents. Recommended Cleaners: Scrub Free, Formula 409, Diluted Pine Sol, Mr. Clean, Glass Plus, Diluted Simple Green, Bon Ami, Liquid Dishwashing Soap, Windex, Pledge Multi-Surface Do Not Use: Dow disinfectant, Lysol, Acetone, Comet or Ajax, Bleach, steel Wool, Wire Brushes, Dyes or Inks, Suction Mats The Tub Warranty will not cover: cuts, burns, chips, scratches, peeling due to use of harmful chemicals such as bleach or fragrant oils, peeling or discoloration due to use of matts. Rust from items placed on surface. Household Tip: Do not fill tub water past overflow cap (circular metal cap under spout). This will cause a leak and possible water damage. GARBAGE DISPOSAL/KITCHEN SINK CLOG PREVENTION 1. Grease, oils or fat (GOF) will congeal and turn into one hard piece. A clog will be formed obstructing your sink drainage. This could cause a backup not only in your apartment but the upper and lower apartment floors. Instead allow the GOF to congeal in the pan and then dispose of it in a trash can once hardened. 2. Your garbage disposal is intended to process small table scraps, and not large amounts of food. Keep excessive amounts of pasta, potato peels, rice and other starchy foods from disposing into the unit. Coffee grounds also shouldn’t go down your sink drain. These items can accumulate in the pipes and cause clogs. Glass, plastics, metals, inedible items should not go into your garbage disposal unit either. 3. You should flush your garbage disposal after each use, never ever use hot water for that purpose. Hot water will melt the solidified fat or grease and clog the drain as a result. Instead, allow cold water to run for at least 20 seconds after each garbage disposal use and apply other cleaning techniques to remove grease build-up.
KITCHEN FIRE PREVENTION - Never use water to put out grease fires! 1. If you have a fire in a cooking pan, use an oven mitt to clap on the lid, then move the pan off the burner, and turn off the stove. This is the quickest and most effective way of stopping the fire. NEVER use water to put out grease fires! Consider moving the pan outside if it's creating a lot of smelly smoke. If you can’t safely put the lid on a flaming pan or you don’t have a lid for the pan, use a fire extinguisher. 2. If you have a fire in the oven or the microwave, close the door or keep it closed, and turn off the oven. Don’t open the door! Turn off the device, close the door, and watch it closely. Closing it off and eliminating the heat source should make small fires die down quickly. Get your fire extinguisher and watch it closely. If the fire doesn't die down, open the door very carefully and spray it with the extinguisher to put the fire out. If you have any trouble whatsoever, call the fire department immediately.
STAINLESS STEEL APPLIANCES: - Before cleaning, make sure all controls are off and the oven and cooktop are cool. Always follow label instructions on cleaning products.
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To avoid damage to the finish, do not use soap filled scouring pads, abrasive or harsh cleaners, any cleaning product containing chlorine bleach, steel-wool pads, gritty wash cloths or certain paper towels. Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire appliance is cool. These spills may affect the finish.
To Care and Clean: 1. Spray Stainless Steel Cleaner on a Micro-Fiber Cloth. 2. Wipe the stainless steel in the direction of the grain to avoid damage. NOTE- if stainless steel cleaner is not available, wash surfaces with warm, soapy water using liquid detergent and a nonabrasive sponge. Always rub evenly in the direction of the grain. Rinse with clean water and dry with a soft, lint free cloth. Use a clean, dry towel to polish the surface in the direction of the grain until it shines. Water that is not completely dried off can cause discoloration. WOOD-STYLE PLANK FLOORING: For Everyday Cleaning: Use a dust mop. For mopping, we recommend using a floor cleaner called Armstrong Floor Cleaner and a flat mop. We suggest vacuuming the planks and then doing a dry mop to start. Swiffer sweeper with dry pads and wet mopping cloths may also be used.
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Tips for Preventing Damage: Wipe up spills and spots IMMEDIATELY with a mild Cleaning Product applied to a clean cloth. Avoid letting water or any liquid sit on the flooring. Dry up any liquid spills IMMEDIATELY. Place floor mats by the door and in high-traffic areas to trap dirt, sand, grit, asphalt, etc. This is an effective way to reduce wear. What to Avoid: Wax, polish, oils, soaps, detergents, shine enhances, or varnish Applying cleaner directly to the surface can cause staining. Avoid cleaning machines like spray mops, steam cleaning or mops, or power cleaners.
CARPET - We recommend placing runners or rugs in high traffic areas and at the entrance of your apartment. This will help maintain the carpet in these areas. We also recommend addressing any accidental spills as soon as possible. Feel free to contact us for a carpet cleaning company referral. Standard carpet cleaning may cost between $60-$80. BLINDS - It is recommended to slide the vertical slats opened when your windows are open. A strong breeze may cause the blind slats to break. This is also recommended when your sliding door is open. - If you have faux wood blinds, please take extra precaution when pulling them up or releasing them. - We recommend using a light duster to remove any debris or if needed a soft soapy cloth to remove any built-up dust. BREAKERS - Common electrical concerns can be easily fixed by properly resetting your breakers. Breakers should be all the way to the right side. If the breaker is positioned to the left or in the center, simply adjust it to the far right. WALLS - Bathroom and Kitchen walls can be cleaned with a damp cloth. Doors and baseboards can also be cleaned using a damp cloth or wipe. Bedroom, living room, and dining room walls with flat paint can be cleaned using a dry towel to sweep the walls with little to no pressure to remove dry debris and dust. We recommend leaving a small space between your furniture and the wall to help prevent scuff marks.
Repair & Replacement Charges FIXTURE/APPLIANCE Dining Room Ceiling Fan Refrigerator Microwave- Above Range Microwave- Inside Kitchen Ceiling Fixture Hall Ceiling Fixture Bath Vanity Fixture Bath Ceiling Dome Laundry Room Built In Desk Light
TYPE 60W 40W 40W Model Model T8s 4’ 32W 60W 60W 60W 60W 60W
COST $ $4.00ea $3.00ea $2.00ea $2.00ea $2.00ea $6.00ea $4.00ea $4.00ea $4.00ea $4.00ea $4.00ea
Replacement Charges (Minimum Charge) Turn Over Item Cost $ Turn Over Item Cost $ Turn Over Item Cost $ New Apt Keys Apt Entry Lock Mailbox Lock Garage Door Lock Amenity Gate Key Garage Remote Gate Remote Smoke Detector Fire Extinguisher
$5.00 $60.00 $35.00 $60.00 $30.00 $55.00 $55.00 $65.00 $Cost
Blind Slats Range Knobs Int. Doorknob Toilet Paper Roller Toilet Seat Sink Stopper(bath) Garbage Disposal Dishwasher Rack Outlet/Switch Plate Patio Screen Door Light Bulbs
$4.00ea $10.00 $35.00 $25.00 $20.00 $10.00 $115.00 $110.00 $3.00
Horizontal Blinds Window Headrail Range Drip Pans Interior Door Cabinet Door Door Stopper Tub Stopper Appliance Knobs Towel Bar
$65-115 $45.00 $5.00 $110.00 $Cost $2.50 $10.00 $Cost $30.00
Carpet/Pad/Vinyl $Cost $125.00 Oven Rack $Cost Light Globe $35.00 $2-6 Window Screen $35.00 (12’&15’) Bulk Item Removal $52.00 Trash removal $35/hr. Patio Sliding Door $55.00 Per Item Re-Screen Vanity Countertop Resurface $100.00 Touch Up Paint Kit w/ Brush $10.00ea Bathtub/ Shower Resurface $200.00 Gallon of Paint $25.00ea Air Duct Cleaning/ Smoke Odor Removal Air Scrubber $75 per hour. For your convenience you may enter a service request through the rentcafe.com portal OR the Gables app.
Gables Residential Services Inc. License #01789918
VALET TRASH PICK-UP
Doorstep collection guide
Preparation 1. Bag and tie all waste. Bag and tie all recyclables in a separate plastic bag.
2. Double bag pet waste to avoid leaks and stains on your doorstep.
3. When possible, keep the weight of your bags to 25 pounds or less.
4. For safety reasons, please do not include hazardous objects, liquids or broken glass.
5. Break down cardboard boxes for optimal space.
Collection
1. Prior to 7 a.m. on pick-up day, place your tied waste outside your door in the container provided. Place the recycling bag on top of the container.
2. Our Field ServiceTechs will collect your trash at your doorstep during your scheduled pick-up.
3. Enjoy your valet trash pick-up provided by the Strategic team.
Strategic Sanitation Services, Inc. | www.WasteOptimize.com
You’ll love how we manage package deliveries here! Congratulations on moving to a property that has installed Parcel Pending electronic lockers! Parcel Pending lockers make it easier than ever to receive the stuff you order online. When you finish registering with Parcel Pending, this is what you get:
24/7 access to your packages Email and/or text notifications Total package security “Always-On” Customer Service
How does it work? 1.You will receive an email from Parcel Pending prepopulated with your general information. Click on the link provided on your email. 2.The link will direct you to the Parcel Pending website where it will ask you to accept the terms and conditions. 3.Once you accept, you will then enter payment information to complete your registration. 4.From there, when you receive a package, you will instantly be notified via email and/or text with an access code. Simply enter your access code into the touchscreen keypad and retrieve your package. It’s as easy as using an ATM machine.
(855) 316-4756 or Help@parcelpending.com
welcome
to your
new home
As a gift from your management team, you have a 20% discount towards home cleaning and chores.
Amenify offers best-in-class member-only concierge services that includes: • Full-service booking and concierge support • Top-rated service pros • Automated key release • Exclusive pricing 30-40% below market rate Home cleaning is available as subscription plans and one-time cleans.
Chores available includes kitchen, bathroom, and appliance deep cleans, home disinfectant, trash & recycling, windows, baseboards, and more.
use code MOVEIN20 for 20% off any one-time service. use code NEWMOVER20 for 20% off any cleaning subscription. (20% off per month for your first two months.)
download the Amenify app to get started! email concierge@amenify.com or text 720-310-3754
Simplify Your Life with the
Gables Resident Mobile App! We’ve created the Gables Resident Mobile App with you in mind! The Gables Resident App is your partner in all things related to your community, especially when you’re on the go. With the Gables App you can quickly: Pay Rent, Submit Service Requests ...and more! Available in the app store on your phone!
Please contact your community management office for more information or if you have questions.
GABLES RESIDENTIAL
How to Set Up AutoPay on Rent Cafe We’re excited to announce that we’re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.) LOG INTO RENT CAFE Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.) ENTER PAYMENT, START, AND END DATE Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
GABLES RESIDENTIAL
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water. The auto-pay will only draft what is due if your max pay is higher than what is owed.
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
ONCE ALL ITEMS ARE ENTERED HIT NEXT TO COMPLETE THE SET UP, THEN ENJOY THE CONVENIENCE OF AUTO-PAY! Should you have any questions do not hesitate to reach out to the Leasing Office.
Our focus on environmental risk management, resource conservation and energy optimization drive the development and management of communities that support quality living environments for our residents.
We are asking our residents to join us in practicing being "green." Check out these helpful tips below!
Click here to learn more about our Sustainability efforts and practices.
At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to offer our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at
gables.com/give
Learn more about the benefits of Paws to Care™ at
gables.com/pawstocare
Professionally Managed By:
24875 Prielipp Road• Wildomar, CA 92595| 951.600.9696| gables.com/OakCreek