Gables Park Tower Move In Packet by Gables Residential

Pfluger Pedestrian Bridge

Sand Beach Park

The Cinema

Sun Lawn

5C thru 17C

The Boardroom

ec t . Dr

Pool

Outdoor Kitchen

A9 5B thru 17B A7

5E thru 17E

Outdoor Kitchen

The Lido Deck (Level 3)

5A thru 17A

8D - 17D

B1a

5D - 7D B1

A8a

Fitness Center

5O thru 17O

5P thru 17P

5G thru 17G

A10

8F - 17F

5F - 7F A8

5N thru 17N

5H thru 17H

5M thru 17M

5I thru 17I

Sandra Muraida Way

6L - 17L

5K thru 17K

6J - 17J

B5a

THE ONLY ELEMENT MISSING IS YOU

111 Sandra Muraida Way, Austin, Texas 78703 | 512.472.0111 • Gables.com/ParkTower

The Lido Lounge (Level 3)

The Bistro

The Arcade

El ric

18C

18A

A7 18M

B8 18F

A5 18L

18K

B4 18J

18I

B5 18H

B7 18G

111 Sandra Muraida Way, Austin, Texas 78703 | 512.472.0111 • Gables.com/ParkTower

18B

A11 18E

B1 18D

THE ONLY ELEMENT MISSING IS YOU

Gables Park Tower

Community Information and Amenities When are the nearest fitness classes held and where? Located 0.3 miles from the community. Below is the address and phone number for your reference. Lifetime Fitness 907 W. 5th Street, #201 Austin, TX 78703 What are the hours of the amenities? Gables Park Tower offers the following amenities for you to enjoy: - 24-Hour Fitness Center - 24-Hour Lido Lounge - Pool Area and 4th Floor Amenities (Putting Green and Bocce Call Court) available from 7AM-10PM every day Where do I dispose of my trash? A black 13-gallon trash container is provided at move-in. Place your container and recycling outside your front door Sunday – Thursday between 6PM-8PM. Trash must remain in container. Recycling may be placed on top of trash container if needed. You can also drop off your items in the Trash Chute Room in the middle of the hallway, across from the “G” apartment. What do I do with my move in boxes? For us or our valet trash service to accept your boxes, they must be broken down flat. If you have 1-5 boxes, they can be set outside your front doors for the pick-up service. If you have more than that, please utilize the trash chute room or bring them to the main compactor on the 1st floor. How does my key fob work? Your all-access key fob will get you into the community doors, elevators, amenities, and your apartment door. To enter your home, press your fob in the round metal hole on the door lock. When you see the green light, turn the knob counterclockwise to unlock the door. Turn the knob clockwise to lock the door.

Gables Park Tower Where are the mailboxes located? The mailboxes for your apartment home are in the lobby area on the 1st floor. They are labeled with your apartment number. Do you have resident activities or events? Gables Park Tower hosts many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all our community gatherings by “liking” and following all our social media platforms or look out for flyers in our elevators. You can expect to see events such as breakfast on-the-go, weekend brunch, pop-up snack tables, and a variety of other fun, community-related events. Can I have a party at the pool? Our relaxing pool area is available for all residents and their guests to enjoy during pool hours. To ensure enjoyment for all residents, we regretfully do not permit private pool parties. Where is the best place for me to park? The entrance to the resident parking garage is located on Sandra Muraida Way, just passed the loading dock and small bike rack. There are a few spaces marked as VIP, Fuel Efficient Vehicles only, or Electric Charging. If you are not paying the additional cost for these spots, please do not park in them. All other spaces are available on a first come, first serve basis. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.

Conveniences How do I pay rent online? We have made paying your rent easy by setting you up with your personal online account to Rent Café and the Gables Resident App. -

Paying online? You will go to gables.com and click on the Resident Sign In in the upper right-hand corner. Seach Gables Park Tower and click “Take Me to Sign In” at the bottom. Log in and you’ll get to stay connected to your management team from anywhere in the world.

Gables Park Tower

How do I reserve the freight elevator? You may reserve the freight elevator by calling our concierge team at 512-4697954 or via email at parktowerconcierge@gables.com Where can I access WI-FI in the building? All of the 3rd floor amenity spaces are Wi-Fi accessible for your use and convenience. This amenity is complimentary and part of your community benefits. Network: Park Tower Password: Parktower111

Guests Where can my guests park? Our community offers paid guest parking in the 1st floor retail garage. Rates subject to change. Electric Drive (2nd Street) offers metered parking Mon – Wed from 8AM – 6PM, Thurs – Fri from 8AM – Midnight, and Saturday from 11AM – Midnight for a maximum of 3 hours. Outside of these hours, parking on Electric Drive is complimentary, on a first come, first serve basis. Where do my movers park? We have a large loading dock and garage door on Sandra Muraida Way between our main entrance and retail garage entrance. Contact our concierge desk before your movers arrive, and they will open the garage door for you. Where does the delivery person come in or do I have to meet them? All deliveries should enter through our main entrance off Sandra Muraida Way and immediately go to the concierge desk. The concierge will call you for permission to let the delivery person up the elevator. How many guests can I have with me at the amenities? We love it when you share your community with your friends and family. Two guests are welcome to join you in all the amenity areas.

Gables Park Tower

How do I let friends in the gate? While guests cannot access our resident parking garage, you can let visitors in through the call box at the main entrance. Your guests will look for your last name and they can call your phone directly. Your phone will ring, and you’ll just press “9” on your phone’s keypad, and the front door will unlock.

Maintenance How do I submit service requests? We want placing a service request for work needed in your apartment home easy. You may place a service request by contacting the Leasing Office at 512472-0111, via email at parktower@gables.com, in-person with us or the concierge desk, or through the Resident Portal. What do I do if I have a Maintenance emergency after hours? For those times that you may have an emergency after office hours, you may contact our office at 512-472-0111 and you will be directed to our on-call maintenance. What is considered a maintenance emergency? Emergency maintenance problems that will be dispatched to the on-call service technician include: 1. No electricity throughout the apartment 2. No water. 3. No air conditioning on a day of extreme heat (80+ degrees). 4. Water entering the apartment. 5. Possibility of fire. 6. Impeded plumbing in an apartment with only one bathroom. 7. No heat. 8. Non-functioning or malfunctioning smoke detector. 9. Gas leak (also call the gas company). 10. Running water that cannot be shut off. 11. Malfunctioning door or window locks.

Gables Park Tower

Furry Friends Where is the best place to walk my pet? There is a small grassy area and pet station at the end of Sandra Muraida Way next to the entrance of the resident parking garage. You may also utilize San Beach Park on the other side of Electric Drive. Please help us maintain a clean and pleasant community by always picking up after your pets. Do you have a dog wash area? There is not a dog wash station on-site; however, Healthy Pet offers a Do-ItYourself Dog Wash station a short 5-minute walk from the community. Dog Wash Hours are Mon – Sat from 9AM – 7:30PM and Sun from 10AM – 5:30PM. -

Healthy Pet 211 Walter Seaholm Drive, Ste. LR120 Austin, TX 78701 512-350-2277

Do I have to have my dog on a leash? For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.

Local Neighborhood Where is the nearest post office? Located 1.2 miles from the community, on Congress Ave, between 8th and 9th St. Below is the address and phone number for your reference. -

US Post Office 823 Congress Ave, #150 Austin, TX 78701 800-275-8777

Gables Park Tower What is the nearest Metro/Train? The AMTRAK stops at the Austin Station. -

Amtrak 250 N Lamar Blvd Austin, TX 78703 800-872-7245

Where is the nearest bus stop? Located on Lamar Blvd. between Sandra Muraida Way and 3rd Street, just west of Gables Park Plaza. What bus route are we on? The 219 Lamar / Sandra Muraida bus stop. Accesses Buses 338 and 484 Where is the nearest grocery store? There are three grocery stores conveniently located within a 5-minute walk or drive of our community. -

Trader Joe’s 211 Walter Seaholm Drive, #100 Austin, TX 78701 512-474-2263

Whole Foods Market 525 N Lamar Blvd Austin, TX 78703 512-476-1206

Lake Austin H-E-B 2652 Lake Austin Blvd Austin, TX 78703 737-610-6321

Where is the nearest biking or walking trail?

Located just south of Cesar Chavez, the Ann and Roy Butler Hike and Bike Trail is an easy walk from the community. This 10-mile trail offers outdoor recreation and beautiful views along Lady Bird Lake.

Gables Park Tower Where are schools for this area located? -

Mathew Elementary School 906 West Lynn St. Austin, TX 78703 512-414-4406

O’Henry Middle School 2610 W. 10th St Austin, TX 78703 512-414-3229

Stephen F. Austin High School 1715 W Cesar Chavez Austin, TX 78703 512-414-2505

Where is the nearest mall? Located 4.0 miles from the community near MoPac and Highway 360. Below is the address and phone number. -

Barton Creek Square Mall 2901 S Capital TX Hwy Austin, TX 78746 512-327-7041

Where is the nearest movie theater? Located 0.6 miles from the community near 2nd St and Guadalupe. Below is the address and phone number. -

Violet Crown Cinema 434 W 2nd Street Austin, TX 78701 512-495-9600

Gables Park Tower Where is the nearest park? Located 0.4 miles from the community just across Pfluger Bridge off W Riverside Dr. Below is the address. -

Auditorium Shores at Town Lake Metropolitan Park 900 W Riverside Drive Austin, TX 78704

Where are the nearest museums? Located 1.3 miles away from the community, the Bullock Texas State History Museum offer three floors of dynamic exhibitions and two innovative and immersive theaters. -

Bullock Texas State History Museum 1800 Congress Ave Austin, TX 78701 512-936-4036

Where is the nearest performing arts center? Located 1.2 miles from the community, on the other side of Lady Bird Lake. Below is the address and phone number. -

The Long Center for Performing Arts 701 W Riverside Drive Austin, TX 78704 512-474-5664

Where is the nearest golf course? Located 2.8 miles from the community at the intersection of Enfield Rd and Exposition Blvd. Below is the address and phone number. -

Lions Municipal Golf Course 2901 Enfield Road Austin, TX 78703 512-477-6963

Welcome Home! We’re happy to have you! To help get familiar with the community, here is the “Need-to-Knows” of Gables Park Tower: Office Hours & Contact Information Leasing Office Hours Monday 9am to 6pm Tuesday 10am to 6pm Wednesday 9am to 7pm Thursday 10am to 6pm Friday 9am to 6pm Saturday 10am to 5pm Sunday Closed Contact Information Office Phone Number Office Email

512-472-0111 parktower@gables.com

Concierge Hours NFC is available to assist you 365 days a year, 7 days a week, from 6am – 3am. You can email them directly at parktowerconcierge@gables.com, and their phone number is 512.469.7954. If it’s after hours and you have a maintenance emergency, please call our office line and leave a message for their extension and your call will be returned (if requested.) IF you have a nonemergency message, your call will be returned the following business day. Our main goal and Gables mission is “Taking Care of the Way YOU Live”. We are a very close team and strive to stay tight knit so that communication and everyday tasks run smoothly. We’re all here to help YOU enjoy the place you call home. Always feel free to reach out to us!

Let’s Meet the Team Community Manager Asst. Community Manager Leasing Professional Maintenance Manager Groundskeeper

Toni Rose Rendell Cruz Brawley Patton Rolando Robles Refugio Bahena

Concierge Our concierge team is available for you every day from 6AM – 3AM. Their desk is located once you step out of the residential elevators on floor 1. They assist in handling all packages, dry cleaning, resident requests, concerns, inquiries, key releases, etc. Whether it’s general community information that is needed, housekeeping referrals, or local dining or nightlife recommendations, please do not hesitate to reach out to them. They are here for your everyday needs! If you need to contact the concierge, you may reach them at parktowerconcierge@gables.com or 512-469-7954. Move In Day Items We know there’s always a lot going on during move in day, so we want to go over the move in items you received: Blue Fobs – These are all access fobs that are only issued to residents and will get you into the community doors, elevators, amenities, and your apartment door. Parking Tag – It’s a rectangle white tag that needs to be placed on your front windshield immediately. This tag is to be placed under or above your rearview mirror; however, if you have a toll tag there, then we would recommend the left corner. Please don’t place this tag and toll tag next to each other as it can affect access. In addition to this tag being used for accessing the garage, it’s also used as identification to us and the towing company that your vehicle belongs here. Inventory & Condition Form – Please return this form within 48 hours. Be as detailed as you can be, so we know what small markings, etc. were there before you. Trash, Recycling & Boxes Trash & Recycling – We have valet trash & recycling pick-up in our community. The instructions and schedule for this service is at the end of the Need-To-Knows. Bags for recyclables are available with concierge. If you prefer to take out your trash yourself, there is a Trash & Recycling room in the middle of the hallway, across from the “G” apartment. Boxes – In order for us or our valet trash service to accept your boxes, they must be broken down flat. If you have 1-5 boxes, they can be set outside your front doors for the pick-up service. If you have more than that, please utilize the trash chute room or bring them to the main compactor

Key Releases & Guest Fobs: Please know that full access key fobs are only permanently issued to lease holders. Requests to allow entry to your home must be submitted in writing via the Gables portal, email or handwritten. Key Releases – These are intended for temporary access during business hours. Your visitor will need to provide us a valid form of ID (DL or passport) in exchange for access into your home. Guest Fobs – These are intended for overnight use. They can be issued for a max of 7 consecutive days. These can only be requested Monday through Friday between 9am – 5pm. Spare Keys – They can be purchased for $100, access to Front door, elevator, and unit only. Front Door Lock Lifetime Span: Your front door lock runs off battery and the normal lights are green or red. If you ever see a yellow blink, please inform the office ASAP as your door lock is running low.

Community Amenities - Indoor All of the amenities are for your enjoyment and to be used on a first come first serve basis unless there is a prior rental in place. The Lido Lounge is a phenomenal space that hosts ample seating areas, pool table, catering kitchen, and smaller individual spaces. Contained within the Lido Lounge is a Boardroom, 2 Mac Stations w/ printer, a Theater, Arcade, and Wine Room. Important Notes Regarding the Lido Lounge •

• • •

• •

The Lido Lounge hours are 24/7. This does not include the pool and 4th floor amenity areas. These areas close at 10PM - Only 2 guests are permitted per apartment home. Guests must be always accompanied by a resident. Pets are not permitted in any of the 3rd floor or 4th floor amenities. There are 3 TVs in the main Lido Lounge. Remotes are available at our concierge desk. The Theater equipment is to be adjusted by the touch screen mounted in the wall; adjustments that can be made are lights, volume, movies, and games. If you need to change the TV channel, then utilize the SPECTRUM remote available at the concierge desk. Between the two Mac computers there’s a printer. In an on-going effort to reduce our carbon footprint, we ask that residents provide their own paper for printing needs. The boardroom’s TV is to be adjusted by its assigned remote available at the concierge. An HDMI cable is available plugged into the TV if needed for a presentation. We currently do not have any Apple accessories for the boardroom.

Community Amenities - Outdoor In addition to the Lido Lounge, we also have a wonderful pool deck with outside seating and lounging, 2 grills, an outdoor patio, and a fitness room with top-of-the-line equipment. The fitness room is open 24 hours 7 days a week; the pool has a time frame of 6am to 10pm every day weather permitting. If you are out enjoying the pool, we ask that you are mindful of our community policies for the mutual enjoyment of ALL: Important Notes Regarding the Outdoor Amenities • • • • • • • •

The code for the pool gate is 2 & 4 pushed at same time, then 3, and then ENTER. There is no lifeguard on duty; swimming is at your own risk. Glass of any sort is NOT permitted at the pool; this includes beer bottles, wine bottles, glass drink wear or glass serve ware. Pets are not permitted in any of the 3rd floor amenities which include the pool, outdoor patio, and fitness room. We are a NON-SMOKING community and it’s not permitted within 10 feet of our building, this includes anywhere on the pool deck. Profanity, horseplay, recreational equipment, or floating devices are not permitted at the pool. There is a unisex bathroom at the end of the hallway leading to the fitness room. Please use this one, and not the Lounge bathroom, if you’re using the pool or fitness room. The gas grills are very user friendly! To ignite you first need to turn on the timer underneath the grill, then push in the knob and turn to “lite”, once there hold the knob in until you see a glow and the fire starts.

Utility Bill: You will start to receive a bill labeled YES Utility Management via USPS 1 to 2 months after moving in and via email as well. This is your water/miscellaneous utility bill that is due at the first of every month with your rent. If you pay online via the Resident Portal, this bill will start to automatically be added to your total due. Mail: If you ever get a key in your mailbox, that means you have a package in one of the larger parcel boxes labeled 1 – 23. If you receive wrong mail to your address, you can leave it at the concierge desk. Should you need to visit or contact our post office location, the address is 3507 North Lamar Blvd, Austin TX 78705. Contact number is 512.420.0310. UPS, FedEx, Amazon & additional couriers: All package deliveries are checked in at the concierge desk, and you will receive an automated email notification. *Please note that this is what we ask of couriers, but not all follow accordingly. Lost & Found: If you feel that you lost an item in our community, please call, or email us with the details. All items will be held for 30 days then discarded.

Turn Signal at Sandra Muraida Way: There is “NO LEFT TURN” onto Sandra Muraida Way from Cesar Chavez (going East). Walter Seaholm Drive is now open. If you continue passed the light you will see a turning lane begin, which will allow you to turn onto Walter Seaholm, then left onto Electric Drive, then you can turn right on Sandra Muraida Way. Pest Control: Our scheduled pest control day is Mondays. If you have a specific request for your home, you may place a work order in the Resident Portal, or you may call or email us to schedule, and we’ll provide them access to your home. Our community and surrounding area are treated regularly. Dry Cleaning Services: There are 2 main dry-cleaning services that work closely with our community which are Cathy’s Cleaners and Tide Cleaners. Cathy’s Cleaners – Pick up and drop off are Mondays, Wednesdays, and Fridays from the concierge bags and starting forms are ready in the office. Clothing can be personally handed to concierge/office or dropped into the dry cleaning chute in the back of the mail room. Services and pricing can be found at http://www.cathyscleaners.net Tide Cleaners – Pick up and drop off are Mondays, Wednesdays, and Fridays from the lockers system on the 2nd floor elevator lobby. If you wish to start services with them, register online and they will provide you a starting kit. Services and pricing can be found in their pamphlets available at the concierge/office or http://www.TideDryCleanersTX.com/ Airbnb & Vacation Rental Companies Not permitted in our community. This is a breach of your lease contact and will immediately result in a lease violation and fine. Water Filters The resident is responsible for purchasing replacement water filters. Water filters are on a 6-month timer and will automatically indicate to replace. Filters can be ordered online or purchased at any Local Home Improvement Store. Please cross check the fridge model number that’s stamped on the side of the Fridge. Once ordered, please submit a Service Request and our service team will install the new filter. If needing assistant which filter to buy per your unit feel free to contact concierge team at 512-469-7954.

Light Bulb & Smoke Detector Replacement Cost: We are very proud to be a LEED certified community. All of the lighting in our building is energy efficient and long lasting. If you choose to purchase your own replacement bulbs, our service team will be happy to install them at no charge to you. Please note that they must be the proper wattage and energy efficient. If you have moved in within the last 30 days and your lighting is not working properly or goes out, it will be replaced at no charge. Should this occur, please place a service request on www.gables.com under the resident portal and it will be taken care of. If you request we replace the bulbs or batteries for you, the following charges will be added to your balance. • • • • • • • • • • • •

$5.00 – Smoke Detector Batteries are 9V, Duracell is recommended $5.29 – Fan Bulb is halogen and it’s model #Q75CLMC $3.00 – Pendant Bulb is fluorescent and it’s model #A-19 60W $1.03 – Refrigerator/Freezer Bulb is incandescent and it’s model #A-15 40W $3.29 – Under Cabinet Bulbs are fluorescent and it’s model #F8T5CW $0.69 – Under Microwave Bulb is incandescent and it’s model #25T8N $4.20 – 2ft fluorescent above Washer/Dryer $11.19 – Bath & Living Room bulb is fluorescent and it’s model #CFL26w35GU24 $11.19 – Hallway Niche bulb is fluorescent and it’s model #CRT18w4p835 $4.48 – Ceiling Bulb model # GU24 $3.32 - 32W T8 Fluorescent Bulbs (Closet) $5.02 - 17W T8 Fluorescent Bulbs (Closet)

Amenity Rental Information: We are pleased to have such wonderful amenities for all residents to enjoy! If you’re interested in renting an amenity space for exclusive use, please know we ask for at least 48 hours advanced notice and require the appropriate rental form and payment to be submitted together. All inquiries can be discussed and scheduled with the concierge. Lido Lounge – the Lido Lounge and its entirety is available to rent exclusively for $100 for the first hour and $75 for every hour after. There is a cleaning fee of $150. This space allows for 35 guests and catering. The fee for the rental and the cleaning fee is due at time of the appointment setting. A contract for the use of space is also required. Boardroom – this space allows for 10 persons total and rents for $35/hour with a minimum of 2 hours and a maximum of 8 hours. Theater – this space allows for 12 persons total and rents for $35/hour with a minimum of 2 hours and a maximum of 8 hours. Arcade – this space allows for 8 persons total and rents for $35/hour with a minimum of 2 hours and a maximum of 8 hours.

Bistro/Wine Room – this space allows for 10 persons total and rents for $35/hour with a minimum of 2 hours and a maximum of 8 hours. Outside Patio – this space sits between the fitness room and swimming pool and allows for 12 guests. Rentable at either $50/hour (no grill usage) or $75/hour (w/grill usage) depending on if you provide ready-made food or desire to use a grill station. Each cost requires a minimum of 2 hours and can reach a maximum of 6 hours.

Trash, Recycling & Boxes Trash Chute / Room There is a trash chute located on each floor across from the “G” apartment homes. Both trash and recycling can be disposed of in the chute if they are bagged appropriately. The chute is defaulted to trash; for recycling, push the recycling button and the chute will change over. *** No cardboard in the chute as it will cause a jam. Please leave any broken-down cardboard items neatly within the trash chute room. If you have many cardboard items, please reach out to the concierge staff. Haul Off Services Should you have unwanted items such as furniture or clothing during your move, charities and pick up services are available. -

Salvation Army – complimentary donation pick up service if items are in good condition. To schedule a pick up, go to satruck.org/donate/choose.

Restore Austin Habitat for Humanity – complimentary limited pick-up service for furniture donations. To request this service, please call (512)472-8788 X215 or fill out the online request form at austinhabitat.org/restore/donate/.

Smiley's Junk Removal & Recycling – locally owned company that specializes in recycling, reusing, and upcycling unwanted items. For a quote or pick up, contact (512) 787-1319.

Junk King – Professional hauling service with quotes available online at junk-king.com/ or by calling (512) 887-5910.

Park in ATX App Park ATX- Austin’s mobile pay parking app. paying for parking is easy and convenient with the Park ATX mobile app. You can pay, extend and manage your parking session remotely with just a few taps. Instructions 1. Download the Park ATX app, available for free on Apple and Android devices. 2. Create an account with your mobile phone number or email address, set up payment and add your vehicle license plate(s). 3. Park where you see Park ATX app signs and decals. In the app, start a parking session and locate the zone number for where you are parking. You can find the zone number on posted signs on the front of a pay station or on a single space meter If you turn on location tracking in the app, the zone number will automatically populate. 4. Select the amount of time you wish to stay by sliding the time bar at the bottom of the app and confirm your stay. 5. Pay for the time you use and nothing additional. If you have any unused time when leaving the parking space, simply stop the parking session and the remaining time will be refunded back into your wallet. If you need technical assistance with the Park ATX app, please visit the Support Center at ParkATXapp.com. If you experience issues with a particular parking zone or payment processes, you can contact parking@austintexas.gov

welcome

to your

new home

As a gift from your management team, you have a 20% discount towards home cleaning and chores.

Amenify offers best-in-class member-only concierge services that includes: • Full-service booking and concierge support • Top-rated service pros • Automated key release • Exclusive pricing 30-40% below market rate Home cleaning is available as subscription plans and one-time cleans.

Chores available includes kitchen, bathroom, and appliance deep cleans, home disinfectant, trash & recycling, windows, baseboards, and more.

use code MOVEIN20 for 20% off any one-time service. use code NEWMOVER20 for 20% off any cleaning subscription. (20% off per month for your first two months.)

download the Amenify app to get started! email concierge@amenify.com or text 720-310-3754

Not just another Renters Insurance brochure Affordable Renters Insurance designed for you

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Great. Now describe your ideal policy.

I want something that protects me, my belongings and maybe a roommate.

I’m just looking to meet my landlord’s requirements.

Would you like to customize your policy to fit your lifestyle? In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida. In Minnesota, the underwriter is American Security Insurance Company.

That sounds like a good idea, actually.

No, thanks.

In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company. These companies operate under the trade name Assurant.

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Renters Insurance is right for you!

Liability Only is right for you! MORE INFO 

Roommates Meets everyone on your lease’s liability insurance requirement* Belongings Protection for your belongings and one roommate’s (just write their name

Our policies already include a lot of what other companies call “extra.”

down) Replacement Cost Money for the actual cost to replace your things Water Damage Liability Pays for accidental water damage** to your home

See how you can make your coverage as unique as you are at AssurantRenters.com *Roommate’s liability does not apply in the state of North Carolina for Renters Insurance. **In North Carolina, water damage liability protection is optional for Renters Insurance.

In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida. In Minnesota, the underwriter is American Security Insurance Company. In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company. These companies operate under the trade name Assurant. Please see the policy or website for complete details, including costs, limitations and exclusions.

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1-855-846-9278 (8558-4MYAPT)

Preparing for Severe Winter Weather Winter weather is fast approaching — or has already arrived — in many parts of the country. With it comes winter storms like blizzards, snow squalls and ice storms. Storms can last several hours or a few days, leading to power and heat loss. They can also vary in strength and severity, depending on where in the U.S. you’re located.

Keep Your Belongings and Your Home Safe Heating

• Never use an oven to heat your home • Keep anything that can burn at least three feet from any heat source like fireplaces, wood stoves, radiators, space heaters or candles • Turn space heaters off when you leave a room or go to bed • Have your furnace, heating system and chimney serviced each year by a qualified professional

Electrical

• Plug only one heat-producing appliance (e.g., space heater) into an electrical outlet at a time • Plug in electronics that use the appropriate voltage for your power strip • Never use an extension cord with a heat-producing appliance

• Check your electronics cords regularly

Supplies

• Stockpile nonperishable food and water to last for several days before winter season and account for everyone in your home including pets • Have cash on hand as an emergency fund in case power lines are down or roads are unsafe

Vehicles

• Fill your gas tank regularly during peak storm seasons to avoid a gas shortage, or if you’re unable to get to a gas station safely

Please contact your leasing team to explore your renters insurance options Sources: ready.gov/winter nssl.noaa.gov/education/svrwx101/winter/types

Resident Quick Claims Guide Learn how to file a claim without any complications.

How do I file a claim?

If you’re a Renters Insurance policyholder, one thing that will help you before you need to file a claim is to take photos or videos of your home and your belongings to document what you own. If there’s damage or something is stolen, these photos and videos may help you if you file a claim.

And be sure to: lways contact the appropriate authorities A before filing a claim

Use this guide based on whether there’s damage to your home or your belongings

Notify the property management team

Something happen to your home or a neighbor’s?

If you need to file a liability claim because of damage you caused from fire, smoke, water* or an explosion:

Call us at 1-800-358-0600 with your policy number ready to start your claim

Get a fire or incident report from the appropriate authorities if needed

Share receipts or documentation of any additional living expenses if your home isn’t safe to stay at

If we need to do an inspection, we’ll work with you to find the best time and method, which may be a video walk-through on your phone. From there, your claims adjuster will contact you and keep you updated with any next steps.

* In North Carolina, water damage liability is optional only for Renters Insurance

Something happen to your personal belongings? With Renters Insurance, we’ll help you get things back to normal if your belongings are damaged in case of:

Fire

Lightning

Smoke

Explosion

Theft

Windstorm or Hail

Vandalism

Falling Objects

Ice, Snow or Sleet

Pipe Bursts

Cracked AC, Water or Heating System

Freezing

Vehicles

Power Surge

Riot or Civil Commotion

Aircraft

Volcanic Eruption

Exclusions may apply.

You’ll need to: File a claims form by visiting MyAssurantPolicy.com or calling 1-800-358-0600 Create a list of belongings that were damaged or stolen

Attach a fire, incident or theft report from the appropriate authorities (fire department, police, technicians in cases of power surges, etc.)

Show proof that you own the belongings that were damaged or stolen (like receipts, pictures, videos or credit card statements) From there, we’ll help cover the cost of your damaged belongings by giving you money for what your things are currently worth. As you replace your belongings, send us the receipts so we can cover the difference.

EASILY FILE A CLAIM Visit MyAssurantPolicy.com Or give us a call 24/7 at 1-800-358-0600. Please have your policy number ready. PS06752-0720

GABLES RESIDENTIAL

How to Set Up AutoPay on Rent Cafe We’re excited to announce that we’re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.

1.) LOG INTO RENT CAFE Log into your rent cafe similar to how you would to pay your rent.

2.) SELECT AUTOPAY SET UP When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.

3.) ENTER PAYMENT, START, AND END DATE Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.

GABLES RESIDENTIAL

4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water. The auto-pay will only draft what is due if your max pay is higher than what is owed.

5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.

ONCE ALL ITEMS ARE ENTERED HIT NEXT TO COMPLETE THE SET UP, THEN ENJOY THE CONVENIENCE OF AUTO-PAY! Should you have any questions do not hesitate to reach out to the Leasing Office.

WELCOME GABLES RESIDENT:

Take $$$ with you when you leave Gables to purchase a home!

Welcome to the American Dream Plan Did you know? As a Gables resident, you can take $$$ with you when you leave to purchase a home. Here’s how it works: ✦

The American Dream Plan pays 1.5% of the purchase price of your home toward the closing costs.

✦

Fast & Easy Loan Process

✦The program applies to purchases of new homes, resale homes, condominiums and townhouses.

✦ Exceptional service with a personal touch

✦Must use the participating lender and registered real estate agent:

✦ All home loan programs available

✦Lender: Synergy Mortgage, LLC ✦Real Estate Agent: Contact Shannon for a REALTOR® partner in your city. The program is available in Austin, Dallas, Fort Worth, Houston and all surrounding cities. The American Dream Plan has helped Gables residents become

✦ Down payment as low as 0%

homeowners for more than 17 years while giving them real dollars toward the costs involved in securing a home loan.

Contact Shannon Today to Learn More! Shannon Benson, NMLS #315936, Synergy Mortgage, LLC (512) 280-1944 | Shannon@GablesDreamPlan.com

✦ Fast and timely closings

✦ Competitive rates and fees with NO hidden costs

Top-Notch Realty Services ✦

Top-seasoned real estate agents in participating cities that… ✦ Listen and value your needs while ALWAYS considering your best interests ✦ Make the home-buying process a happy and fun experience ✦ Know your city’s housing market like the back of their hand

Our focus on environmental risk management, resource conservation and energy optimization drive the development and management of communities that support quality living environments for our residents.

We are asking our residents to join us in practicing being "green." Check out these helpful tips below!

Click here to learn more about our Sustainability efforts and practices.

At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!

As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to offer our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!

benefits.petinsurance.com/gables-residents Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at

gables.com/give

Learn more about the benefits of Paws to Care™ at

gables.com/pawstocare

Professionally Managed By:

111 Sandra Muraida Way• Austin, TX 78703| 512.472.0111 | gables.com/ParkTower