Gables Century Center Move In Packet

Page 1



Gables Century Center

Community Information and Amenities May I use all the community’s amenities?

Yes, all are access controlled and 24 hours except the pool.

What are the hours of the amenities?

Gables Century Center offers multiple amenities: • Our State of the Art Fitness Center is opened 24/7. • The Cyber Café is opened 24/7. • Our beautiful Saline Pool is open dawn to dusk.

Where is the recycling and/or the trash chute?

Gables Century Center has 1 trash compactor (no chute) that is located by our recycling center (which is also near our mail center) located upon entry/exiting the main drive of the community. Valet trash picks up Sunday-Thursday night.

What do I do with my move in boxes?

We ask that residents please break boxes down and utilize the recycling center; our recycling center is found near the main entry/exit of the community (near the mail center and trash compactor). You can flatten them and put them out with valet trash as well.

How does my fob/remote work?

When entering or exiting drive-up garage gate; press the button to access the gate. Wave the remote/fob in front of the sensors throughout the community to access the amenities.

Where are the mailboxes located?

Mailboxes for your apartment home are all located near the main entry/exit to the community.

Do you have resident activities or events?

Here at Gables Century Center, we offer many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings via our monthly newsletter, through e-mail blasts, and our Facebook page.

Can I have a party at the pool?

Our relaxing pool areas are available for all residents and their guest to enjoy during pool hours. To ensure enjoyment for all residents at the pool, we do not permit private pool parties.

Do I have to park on the floor I live on?

Residents may park on the level that they live on if they wish, or may take 1 of 3 elevators that are conveniently located at the corners of the garage.


Gables Century Center Where do I park?

Residents of Gables Century Center may park in any available parking space, on any level, or the level that they live on if they wish. Residents may also take 1 of 3 elevators that are conveniently located at the corners of the garage.

Conveniences How do I pay rent online?

Please go to https://www.rentcafe.com/residentservices/gables-century-center/userlogin.aspx. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Rent Café include placing a service request for repairs needed in your apartment home. You can pay in a variety of ways including checking account, debit, or credit card. You may also call the Customer Care Center for options to make rent payments at 833-924-1950.

Where can I access WIFI in the building?

Wi-Fi is available 24/7 and may be used in our business center, leasing office, and pool for your use and convenience. This amenity is complimentary and part of your community benefits.

Do you have a courtesy officer onsite and how do I get a hold of them?

We do have courtesy officers onsite. You may contact them 24/7 by calling 404.679.5888. The courtesy office can assist with after-hours noise complaints. Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.

Guests Where can my guest park?

Your guests may park in any space in the parking garage. Please remind your guest to not park in a reserved spot. As a reminder to tell your guests that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.

Where do my movers park?

In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park in the striped loading zone alongside the main entry. Movers may also park in any unreserved parking space as long as they are not blocking anyone else’s access.

How does my guest access the garage?

Residents at Gables Century Center may have guests any time day or night. All visitors are to call residents via our call box (located at the main entry to the parking deck); residents then answer their phone, and if willing to permit entry, press “9” on their phone’s keypad and the gate will open.


Gables Century Center Where does the delivery person come in or do I have to meet them?

Parcel carriers are instructed to deliver packages to the Parcel Pending lockers. No deliveries or packages are accepted by the Leasing Office.

How many guests can I have with me at the amenities?

We love it when you share your community with your friends and family. Two guests per resident are welcome to join you in all the amenity areas.

How do I let friends in the gate? Press “9” on your phone when a friend calls via the callbox.

Maintenance How do I submit work orders?

We want placing a service request for work needed in your apartment home easy. You may contact the leasing office via phone at 404.679.5888, via email at centurycenter@gables.com in person, or through RentCafé to place your service request. If you have not already signed up for RentCafé, you can go to www.gables.com and click on the Resident Login key in the upper right-hand corner. Select the link to set up your RentCafé account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on RentCafé include paying your rent online.

How do I call Maintenance after hours?

For those times that you may have an emergency after office hours, you may still contact the leasing office at 404.679.5888 for maintenance assistance. The answering service will dispatch your service emergency to the on-call service technician. You should receive a call from the technician within the hour.

What is considered a maintenance emergency?

Emergency maintenance problems that will be dispatched to the on-call service technician include: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

No electricity throughout the apartment. No water or hot water. No air conditioning on a day of extreme heat (80+ degrees). Water entering the apartment. Possibility of fire. Impeded plumbing in an apartment with only one bathroom. No heat. Non-functioning or malfunctioning smoke detector. Gas leak (also call the gas company). Running water that cannot be shut off. Malfunctioning door or window locks.


Gables Century Center

Furry Friends Do you have a dog park?

No onsite dog park, but both previously mentioned parks (Lenox and Piedmont) feature designated dog park areas.

Where is the best place to walk my pet?

The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. A specific pet station location is found across from our recycling center at the main entry/exit of our community.

Do I have to have my dog on a leash?

For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety. The nearest dog park where pets can run free is located less than 7 miles from our community at: Piedmont Park 400 Park Drive NE Atlanta, GA 30306 404.875.7275 Alternate park option 3.6 miles: Lenox Park 2200 Lake Blvd NE Atlanta, GA 30319

Where are the doggie waste stations located?

There are “pet-poles” throughout the community to aid in cleaning up after your pet. Walking pets near these areas is recommended. No pets in the courtyards/by the pool please.

Local Neighborhood Where is the closest post office?

Located 4.4 miles from the community, near the intersection of Briarcliff Rd and Clairmont Rd. Below is the address and phone number for your reference: USPS 3104 Briarcliff Rd. NE Atlanta, GA 30345 404.325.0497


Gables Century Center Where is the closest grocery store?

Located 3.6 miles from the community, near the intersection of Cheshire Bridge Rd and Lavista Rd. Below is the address and phone number for your reference. Kroger 3855 Buford Highway Atlanta, GA 30329 404.633.6220

What is the closest Metro/Train or Bus station?

Located 5 miles from our community, near the intersection of Dresden Rd and Peachtree Rd. Below is the address and phone number for your reference. Brookhaven Marta Station 3703 Peachtree Road Northeast Atlanta, GA 30319 404.845.5000 Marta’s “Blue” Bus line is preferred, please visit: www.itsmarta.com

Where are schools for this area located? Elementary School PK-5 Located 1 mile from our community, near the intersection of Century Blvd and Clairmont Pl. Below is the address and phone number for your reference. Montclair Elementary 1680 Clairmont Place NE Atlanta, GA 30329 678.874.7302 Middle School Located 6 miles from our community, near the intersection of Chamblee Tucker Rd and Dekalb Technology Pkwy. Below is the address and phone number for your reference. Sequoyah Middle 3456 Aztec Rd. Doraville, GA 30340 678.676.7902


Gables Century Center High School Located 5 miles from our community, near the intersection of N Druid Hills Rd and N Cliff Valley Way. Below is the address and phone number for your reference. Cross Keys High 1626 N. Druid Hills Road Atlanta, GA 30319 678.874.6102

Do you have a biking or walking trail close?

At Gables Century Center, the entire perimeter of our community offers a nice walking trail; residents may also utilize the path throughout the office park, or even borrow our complementary bicycles. Located in the heart of Atlanta, Piedmont Park is 7 miles from our community, near the intersection of 10th St and Monroe Dr. Below is the address and phone number for your reference. Piedmont Park 400 Park Drive NE Atlanta, GA 30306 404.875.7275

Alternate smaller park option 3.6 miles: Lenox Park 2200 Lake Blvd NE Atlanta, GA 30319

Where is the nearest laundry facility?

Washers and Dryers are included in all of our apartment homes, however if you are in need of a laundry facility, Atomic Laundry is located 1 mile from our community near the intersection of Briarcliff Rd and Clairmont Rd. Below is the address and phone number for your reference. Atomic Laundry 3103 Briarcliff Road NE Atlanta, GA 30345 404.325.4459 A dry cleaner option less than 4 miles, near the intersection of Shallowford Rd and NE Expwy N:


Gables Century Center Shallowford Cleaners 2566 Shallowford Rd NE Atlanta, GA 30345 404.320.1986

Where is the nearest mall?

Located 7 miles from the community, at the intersection of Lenox Rd and Peachtree Rd, is the Lenox Square Mall. Below is the address and phone number for your reference. Lenox Square Mall 3393 Peachtree Rd NE Atlanta, GA 30326 404.365.8860 Or located directly across from Lenox Mall, visit: Phipps Plaza 3500 Peachtree Rd NE Atlanta, GA 30326 404.262.0992 Alternate shopping and entertainment located 7 miles from the community, near the intersection of Interstate 85S and 17th St: Atlantic Station 261 19th Street NW Atlanta, GA 30363 404.733.1321

Where is the nearest movie theater?

Located 2 miles from the community, on the NE Expwy N between Shallowford Rd and Chamblee Tucker Rd, is the Regal Hollywood 24 theater. Below is the address and phone number for your reference. Regal Hollywood 24 3265 Northeast Expressway Chamblee, GA 30341 770.936.8235

Where is the nearest nature center?

Located 14 miles from the community, near the intersection of E. Ponce De Leon and US-78 E is the state’s largest natural attraction Stone Mountain Park. Below is the address and phone number for your reference.


Gables Century Center Stone Mountain Park 1000 Robert E. Lee Drive Stone Mountain, GA 30083 770.498.5690 Alternate nature center located 7 miles from the community near the intersection of Monroe Dr. and Piedmont Ave: Atlanta Botanical Gardens 1345 Piedmont Avenue NE Atlanta, GA 30308 404.876.5859

Where is the nearest Starbucks?

Located 2.5 miles from the community, near the intersection of N Druid Hills Rd and Lavista Rd, is a full Starbucks cafe. Below is the address and phone number for your reference. Starbucks 2826 North Druid Hills Road Atlanta, GA 30329 404.320.7561

Where is the nearest hospital?

Located 5 miles from the community, near the intersection of Clifton Rd and N Decatur Rd, is Emory University Hospital. Below is the address and phone number for your reference. Emory University Hospital 1364 Clifton Road NE Atlanta, GA 30307 404.712.2000

Where is the nearest amusement park?

Located 21 miles from the community at the intersection of Riverside Pkwy and Six Flags Way, is Six Flags over Georgia. Below is the address and phone number for your reference. Six Flags over Georgia 275 Riverside Parkway Austell, GA 30168 770.948.9290 An alternate visitor attraction located 9 miles from the community near intersection of Ivan Allen Jr. Blvd and Marietta St NW is the Georgia Aquarium.


Gables Century Center Georgia Aquarium 225 Baker Street NW Atlanta, GA 30313 404.581.4000

Where is the nearest zoo?

Located 12 miles from the community in downtown Atlanta is Zoo Atlanta. Below is the address and phone number for your reference. Zoo Atlanta 800 Cherokee Avenue SE Atlanta, Georgia 30315 404.624.5600


Century Center Bulbs

A.

40w candle bulb $3.00

Used in ceiling fans

B.

F8T5CW Fluorescent 12” $5.00

and

F15T8CW Fluorescent 18” $5.00

Used in under counter fixtures

C.

LED A19 9.8W 2700K 60W equivalent $3.00

Used in bathroom, bedroom, patio and pendant fixtures

D.

LED PAR30S 13W 3000K $9.00

Used in kitchen track light fixtures

E.

Microwave bulb 40W $3.00

Used in microwaves

F.

26W Quad CFL White Bulb CF26DD/E/835/ECO $12.00

Used in recessed can lights in ceilings


Century Center Bulbs

G.

40W clear appliance bulb A15 $3.00

Used in refrigerators, ovens and some ceiling fans



Gables Century Center


Congratulations on making the FABULOUS decision to make Gables Century Center your new home!! •

Valet trash picks up Sun-Thurs between 6pm-8pm. Trash cans must be brought back in by 9am the following day. Trash should be in a bag tied closed and inside the trash can. Any extra bags can sit on top of the trash can, but no trash may be left on the ground. It will NOT get picked up. Boxes from move in can be dumped in the compactor which is located next to the mailboxes. o Where are the mailboxes? Make a right at the stop sign that is located right before you enter the parking lot for the leasing office. The compactor is on your right and the mail center is a little further down. o Getting someone else’s mail. Slide it into the outgoing mail slot or put in the outbox in the office. o Package Delivery. Packages are only delivered to a Parcel Pending locker. Please register for an account with Parcel Pending by visiting: my.parcelpending.com/login.

Important phone numbers (Besides 911) o Non-emergency police number- 404-294-2000 o Leasing Office- 404-679-5888 (also use for after hour emergency maintenance or to reach Courtesy Associate) Gate Access. Have a bit of trouble with the gate opening with your remote? Here are a few tips: The top button opens the gate closest to the pool and the bottom button opens the gate closest to the mailbox. The bottom gate requires you to get close to the gate, push the button, and

then wait a couple seconds. Pushing the button over and over WILL frustrate you and have you tempted to back up! Just get close to the gate, push the bottom button once, wait a few seconds and all will be well…. •

Guest Access. To let your guests, delivery people, etc. into the gate, they must find your name on the call box directory and push call. To open the gate, answer and press “9” on your phone. The phone will automatically hang up.

Pool Access. The “secret passcode” is 02580 (Only needed when coming in the door next to the fitness center). The pool is open year round from dawn ‘til dusk (if you cannot clearly see your hand from an arm’s length away then it is not time to be at the pool). PLEASE be mindful of the noise level, especially later in the evening, as there are residents that live surrounding the pool.

Rent Payments. We have several convenient ways for rent to be paid. Please contact our Customer Care Center at 833-924-1950 for more information. Rent is due on the FIRST and late fees start incurring on payments made after the THIRD. Rent must be received by close of business on the THIRD of each month to avoid late fees.



Welcome to Your New Smart Home Automation

72

Getting Started Guide


W E LCO M E We are delighted to introduce you to smart home automation, an exciting new feature at your Gables community! In this guide, we’ll outline what you can expect from your devices and the benefits you get from using the SmartRent app. Whether you are at home or on the go, the SmartRent app provides a seamless connected experience that you control.

What’s Next? By now you should have received an email from SmartRent with an activation link to set up your account and create a username and password. By default, your username will be the email address you’ve provided to your Gables community. If you have not received an email, please reach out to your Gables community team to help set up your account. After you register your account, download the SmartRent app so you can control your lock, thermostat, lighting and more from anywhere in the world!

Smart home device availability and features may vary by community.


CO N N E C T E D H O M E The hub is the brain of your smart home system. The hub connects to your local internet via WiFi or Ethernet connection to communicate with installed devices so you can control your smart home system through the SmartRent app. Depending on your community, electing not to connect the hub to your home network will result in feature and functionality restrictions.

Remote Access

Notifications

Manage and control your devices from anywhere using the mobile app

leaks, access code usage and more

Alloy SmartHome Hub Home Automation Set scenes, schedules and automations to simplify your life, and save time & money

The “brain” of your system used to communicate with your devices

Monitor Activity Use real time tracking to remotely view and monitor the activity of your devices


W I FI S E T U P

More info can be found at: Support: (844) 212-2752

Connect to WiFi Connecting the app to your local WiFi network is a necessary remote management capabilities. If you choose to not connect to WiFi you will lose access to device control through the app. 1

Tap on the More menu

2

Tap on Settings

3

Tap on Network Settings

4

Tap on WiFi

5

Follow the in-app instructions for connecting to your WiFi network

Your hub may be disconnected if you don’t connect to WiFi.

Once connected, you will see a success message and your hub should have a green light indicating it is online. If the hub is the mobile app.

Need Help? CONTACT SUPPORT Phone: (844) 212-2752 Email: support@smartrent.com In-app chat available


ACC E SS CO N T R O L

More info can be found at: smartrent.com/support/lock Support: (844) 212-2752

your new smart home system. From the app, you can remotely lock and unlock your door, update your access code and even create temporary codes for your guests to use. To remotely control your lock, tap on the lock icon from the My Devices list on the app homepage. Tap on the lock icon to change the state of your lock.

UNLOCKED

LOCKED

Please allow 30 seconds to pass before attempting to change the state again. Tapping too many times may cause an error. To view your device activity, manage settings or create a schedule for your lock, tap the three vertical dots in the top right corner. Smart device availability is determined by property management. Supported devices and features may vary.


ACC E SS CO D E S The app also lets you update your personal access code as well as create codes for others to use. To update your code, tap on Access from the bottom menu, then tap My Access, then Get a New Code. If enabled by your community, you will see the option to Pick a Code in the My Access section of the app. This feature allows you to create a new 4- or 6-digit custom access code.

Types of Guest Codes Temporary This type of guest will be given a one-time use access code to the unit Recurring This type of guest will have recurring access to the unit during the days and times selected. This code is ideal for an ongoing service, like a dog walker or cleaners. Delivery This type of code is for delivery services only. The code will expire after 2 hours and will only grant access to community doors or gates.

More info can be found at: smartrent.com/support/lock Support: (844) 212-2752


T H E R M O S TAT Controlling your thermostat from the mobile app is easy. On the home dashboard, tap the thermostat icon to view and change the current temperature, create a schedule, change modes and adjust settings. It may take up to 30 seconds for your physical device to register changes made through the app.

Operating Your Device To turn your heater on, tap HEAT and set your desired temperature To turn your air conditioning on, tap COOL and set your desired temperature To keep your home temperature regulated, tap AUTO and set a range using the plus or minus keep your home between that temperature range Tap OFF

Smart device availability is determined by property management. Supported devices and features may vary.

More info can be found at: smartrent.com/support/thermostat Support: (844) 212-2752


More info can be found at:

OT H E R D E V I C E S

smartrent.com/support More info can be found at: Support: (844) 212-2752 smartrent.com/support

OT H E R D E V I COT E SH E R D E V I C E S Hub

Support: (844) 212-2752 Hub

The Hub Thehub Hub The is a small white box that sends and receives actions and on commands the The hub is automations a small whitebased box that sends and from receives app. It’s important to connect youron hub to a local WiFi actions and automations based commands from the app. It’s in important to connect yourand hubfunctionality to a local WiFi network order to use the features network in order to use the features and functionality of the mobile experience. If you choose not to use the of the mobile experience. If you choose not the mobile app to control your devices, you will stilltobeuse able mobile app to control your devices, you will still be able to interact with all your smart devices manually. to interact with all your smart devices manually.

Smart Plug Leak Sensor Leak Sensor Leak A smart plugSensor is a great way to conserve energy or

Leak Sensor Plug

V

Leak sensors are discrete water detection devi Leak sensors are discrete water detection devices automate the app,water you can set schedules Leakdevices. sensorsUsing are discrete detection devices vo for most devices that use less than 200 watts and do that fit under or near any appliance, sump pumps, heaters, toilet anything water heaters, toiletwater or anything else thatorwould be else that woul ex water heaters, toilet or anything else that would be susceptible leakage This and water susceptible to leakage and watertodamage. devicedamage. This Se to leakage and water damage. This device Not allsusceptible properties are equipped with plugs. Ask your will notify you andbeen your community ifcan a leak has property your home has oneexpenses. or team if you detected, saving costly repair expenses.lig beenmanager detected,ifsaving costly repair been detected, saving costly repair expenses. purchase one through the app.

Smart device availability is determined by property management. Supported devices and features vary. deviceby availability determined by propertydevices manageme Smartmay device availability is Smart determined property is management. Supported and

Smart home device availability and features may vary by community.


More info can be found at: smartrent.com/support More (844) info can be found at: Support: 212-2752 smartrent.com/support Support: (844) 212-2752

OPTIONAL DEVICES More info can be found at: More info can be found at: OPTIONAL DEVICES OT H E R D E Vsmartrent.com/support ICES smartrent.com/support Support: (844) 212-2752 Support: (844) 212-2752 Leak Sensor

Voice

Voice Assistant Integrations e AssistantThe Integrations Hub Voice Assistant Integrations

Leak Sensor

The hub is a small white box that sends and receives voice assistant with the app. Elevate your home assistant with actions the app. Elevate your smart home SmartRent offers integrations to connect your smart favorite and automations based on commands from the eience and experience and use your voice to control your home. useassistant yourIt’s voice to control home. voice with the app. Elevate your smart app. important to your connect your hub to a home local WiFi Set upand Siri Shortcuts, enable an Alexayour Skill home. or integrate experience use your voice to control pice Siri Shortcuts, enable an Alexa Skill or integrate network in order to use the features and functionality Set up Siri Shortcuts, enable an Alexa Skill or integrate of the mobile experience. If you choose not to use the yourtemperature Google Assistant-supported device to turn off the lights, adjust the temperature and more! , adjust the more! mobile appand to control your devices, you will still be able lights, adjust the temperature and more! to interact with all your smart devices manually.

Voice

Voice Hub

Smart Plug Smart Plug

Plug Plug

A smart plug is a great way to conserve energy or Aautomate smart plug is a great way conserve energy or devices. Using thetoapp, you can set schedules automate devices. Using the app, you can set schedules for most devices that use less than 200 watts and do for most devices that use less than 200 watts and do not exceed 10 amps, like lamps, coffee makers and fans. Not all properties are equipped with plugs. Ask your Learn more about additional device integrations and property manager if your home has one or if you can purchase options through the SmartRent app. purchase one through the app.

upported devices and features may vary. ures may vary. Smart device availability is determined by property management. Supported devices and features may vary.


A PP FE AT U R E S

What are Scenes? Scenes allow you to adjust the settings of multiple devices with one tap, and can be set up with just a few steps in the app. For example, you may want to create a “goodbye” scene for when you After you create this scene, you can run it each time you leave

your smart home to the next level.

More info can be found at: smartrent.com/support Support: (844) 212-2752


A PP FE AT U R E S

What are Schedules? Schedules allow you to automate a device by setting it to

used for thermostats and entryway lighting, but can be customized for any of your devices. For example, you may want to schedule your thermostat to auto mode for the hours and days you’re at work to keep your home temperature regulated. Creating a schedule is a great way to conserve energy and save money.

More info can be found at: smartrent.com/support Support: (844) 212-2752


FAQs FAQ

More info can be found at: smartrent.com/support Support: (844) 212-2752

What if my activation link isn’t working? If your activation link does not work or becomes expired, please forward your original activation email to support@smartrent.com and request a new activation link. Our support team will be happy to send you a new activation email so you can set up your account.

How does the Ring integration work? With our Ring integration, you are able to link your Ring account with the SmartRent app. Linking your personal Ring devices allow you to control and manage them in a single app, and further improve the smart home experience.


FAQ FAQs

More info can be found at: smartrent.com/support Support: (844) 212-2752

What happens if the power goes out or the internet goes down? Will I be locked out? If the power goes out you will NOT be locked out of your home. Smart locks use batteries (not internet connection) for power and functionality. Any codes that have been added to your lock will still work. You will not be able to control the lock (or other devices) from the app until power is restored and the hub comes back online. This includes adding new codes, deleting codes and adjusting device settings. If a power outage occurs, you will not be able to manually or remotely control your thermostat

thermostat display is battery-powered, so you will still see the screen display the current temperature and settings.

from the mobile app until the hub comes back online. You will still be able to control your devices manually (typing your code into the lock, adjusting the temperature from the thermostat wall unit, etc.).


W H O TO CO N TAC T We understand that smart home technology isn’t always smart. If you experience issues with your device or app, use the information below as a general guideline for who to contact first.

Contact Your Gables Community • •

SmartRent account access On-site maintenance requests

• •

Payments or fees of any kind Physical device issues

Contact SmartRent • • •

Login issues and access codes App features and settings How to add optional devices to your SmartRent account

• • •

SmartRent installation process Questions about your devices


Service pros for your property Cleaning

Pet care teams

Chores

Common areas

Handyman

Concierge support

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$35 off first service App based ordering and tracking Background checked trained Pros Web, iOS, Android

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SPECIAL. DELIVERY.

YOU’LL LOVE HOW WE MANAGE PACKAGE DELIVERIES HERE! Peace of mind and happiness, delivered daily.

Congratulations on moving to a property with Parcel Pending smart lockers! Parcel Pending makes it easier than ever to receive your online orders. Once you’ve completed your registration, Parcel Pending will give you:

24/7 access to your packages Email, text, and/or app notifications* *Text-to-voice notification also available

Total package security “Always-on” customer service How does it work? 1

2

3

4

You will receive an email with a link to register for Parcel Pending. Click the link to register and complete your profile.

Accept the terms and conditions then enter your payment information to complete your registration.

After registering, you will be instantly notified by email, text, and/or app notification when you receive a package.

To retrieve your packages, enter the access code provided in your notification on the locker kiosk’s touchscreen.

Questions about registering? Visit parcelpending.com and click on the “Resident/User Support” tab. Parcel Pending® and the Parcel Pending logo are registered trademarks of Parcel Pending. All other company and product names may be trademarks and are the property of their respective owners. All information in this document, including descriptions of features, functions, performance and specifications is subject to change without written notice at any time. 855-316-4756 ©2020 Parcel Pending. All Rights Reserved. 03/10/19


GABLES RESIDENTIAL

How to Set Up AutoPay on Rent Cafe We’re excited to announce that we’re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.

1.) LOG INTO RENT CAFE Log into your rent cafe similar to how you would to pay your rent.

2.) SELECT AUTOPAY SET UP When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.

3.) ENTER PAYMENT, START, AND END DATE Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.


GABLES RESIDENTIAL

4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water. The auto-pay will only draft what is due if your max pay is higher than what is owed.

5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.

ONCE ALL ITEMS ARE ENTERED HIT NEXT TO COMPLETE THE SET UP, THEN ENJOY THE CONVENIENCE OF AUTO-PAY! Should you have any questions do not hesitate to reach out to the Leasing Office.







The Sustainability Dance is as easy as– Have a leaky faucet, shower, or toilet? Please submit a service request. A leaking fixture can waste hundreds of gallons a month.

Replace your plastic water bottle with a stainless steel reusable water bottle. bottle

Don’t trash your recycling. Keep food waste, bags, and greasy pizza boxes out of your recycle bin.

#EVERYDAYGREEN Post a photo on Instagram doing a sustainable effort using #EVERYDAYGREEN and tag @gables_res to be entered to win an ecofriendly prize! gables.com/everyday-green

As a d eveloper a n d property m anagem ent compa ny, “ b e ing g re e n” is d e e p ly ing ra ine d in o ur daily pra ct ices and policies. How we treat our e nvironme nt ha s a d ire c t effe c t on the quality of life for both our residents and associate s.


Our focus on environmental risk management, resource conservation and energy optimization drive the development and management of communities that support quality living environments for our residents.

We are asking our residents to join us in practicing being "green." Check out these helpful tips below!

Click here to learn more about our Sustainability efforts and practices.


At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!

As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to offer our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!

benefits.petinsurance.com/gables-residents Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at

gables.com/give

Learn more about the benefits of Paws to Care™ at

gables.com/pawstocare


Professionally Managed By:

1740 Century Circle, NE.• Atlanta, GA 30345 |404.679.5888 | gables.com/CenturyCenter


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