National Citizen Survey Results Percent Rated “Good” or “Excellent”
Compared to 2012 National Benchmark
Question (NCS page number)
2008
2010
2012
The value of services for the taxes paid to Williamsburg (p.48)
76%
73%
75%
much above
The overall direction that Williamsburg is taking (p.48)
55%
60%
65%
much above
The job Williamsburg government does at welcoming citizen involvement (p.48)
62%
62%
63%
much above
Overall image or reputation of Williamsburg (p.48)
85%
87%
93%
much above
Opportunities to participate in community matters (p.41)
69%
71%
77%
much above
Opportunities to volunteer (p.41)
80%
86%
87%
much above
Public information services (p.45)
76%
80%
84%
much above
Knowledge of city employees (p.51)
90%
83%
87%
much above
Responsiveness of city employees (p.51)
91%
77%
82%
much above
Courtesy of city employees (p.51)
91%
85%
85%
much above
Overall impression of city employees (p.51)
91%
79%
82%
much above
Services provided by city (p.49)
75%
82%
86%
much above
B - 45