MASTER OF MANAGEMENT POSTGRADUATE DIPLOMA IN MANAGEMENT POSTGRADUATE CERTIFICATE IN MANAGEMENT with endorsements in business, health, hospitality, and information technology
Rotorua | Taupo | Tokoroa | Whakatane
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0800 924 274 Rotorua | Taupo | Tokoroa | Whakatane
Rotorua | Taupo | Tokoroa | Whakatane
YOUr pathway to success
WELCOME Your pathway to success begins here Waiariki Institute of Technology offers a range of high quality qualifications from certificates, diplomas and degrees to graduate and postgraduate qualifications. Our new Master of Management offers four specialist pathways in business, health, hospitality, or information technology in order to enable you to tailor your studies to your interests and career specialisms. Waiariki focuses on creating work-ready graduates who have the skills and knowledge to become successful in their chosen field, are satisfied yet challenged, in their careers, and able to contribute to the regional, national and international economy. Each year our well qualified and knowledgeable staff teach approximately 7,000 students across a broad range of programmes including nursing and health, applied technology, social work, te reo Māori and Māori development, creative arts, business and management, teacher education, trades, hospitality, forestry and primary industries, computing, communications and more. Studying at Waiariki, students experience a special learning environment and the opportunity to study as part of a diverse student body of mature and young learners from different cultures and countries. The new suite of applied management postgraduate programmes offer a unique blend of integration of applied management theory and work-based learning. Through the programme you will develop research, problem solving and management skills relevant to dynamic and contemporary business environments. Our main campus is located in beautiful Rotorua, the country’s premier tourism destination. Additional campuses are located in Taupo, Tokoroa, Tauranga and Whakatane. The institute is distinctly bicultural, honouring the country’s Māori heritage. We look forward to meeting you and supporting the development of your career pathway.
Professor Margaret Noble BA (Hons), PhD Chief Executive Officer Waiariki Institute of Technology
About the Master of Management Suite of Qualifications .................................... 1 Postgraduate Certificate in Management ......... 2 Postgraduate Diploma in Management ............ 4 Master of Management ................................. 6 Study Pathways ........................................... 8 Course Schedule ......................................... 9 Course Details ............................................10 Contact Us ........................... Inside Back Cover
ABOUT THE MASTER OF MANAGEMENT SUITE OF QUALIFICATIONS Waiariki Institute of Technology – Whare Takiura offers a distinctive suite of three postgraduate management qualifications: Master of Management (Level 9 of 180 credits); with embedded Postgraduate Diploma in Management (Level 8 of 120 credits); and Postgraduate Certificate in Management (Level 8 of 60 credits).
The suite of programmes is designed to allow students to progress through the postgraduate certificate into the postgraduate diploma and finally into the Master of Management, or to enrol directly at any level. Each qualification may be achieved with an endorsement in fields that Waiariki has a long history of recognised strengths in delivery and successful career outcomes for graduates: business, health, hospitality, and information technology. As a graduate of these qualifications you will be a business innovator who will upskill and then support economic growth of the Central North Island and Aotearoa/New Zealand or in your country of origin. Specifically, these qualifications are designed to produce graduates who will have developed highly specialised knowledge and sustainable management understandings and practices. Students will be introduced to bicultural practices through the learning and teaching process and commence developing and applying new skills and techniques to manage and instigate growth and change through the effective application of management theories. The underpinning Kaitiakitanga Theoretical Model framework is an original integration and development of two well-known theoretical models: Biculturalism and the Quadruple Bottom Line (QBL) Sustainability. These are aimed at satisfying the cultural, social, environmental and economic aspirations of MÄ ori and Pasifika, while being inclusive of international students, through Te Tiriti o Waitangi/The Treaty of Waitangi.
Invest in yourself, invest in your future This study pathway prepares students to advance their career aspirations and/or employment opportunities, gain promotions and make valuable contributions to their community in the following areas: Business: Team leader, section head, manager, systems support manager, sustainability manager, innovation manager, quality manager, or business owner Health: Team leader, quality manager, case manager, health care manager, or business owner Hospitality: Assistant manager, event manager, project manager, conference and functions manager, business development manager, tourism operations manager, cruise director, hotel manager, general customer service industry manager, night duty manager, resident manager, guest relations manager, or business owner Information Technology (IT): Team leader, services manager, manager, systems support manager, quality systems manager, innovations and product manager, or business owner
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about the MASTER OF MANAGEMENT suite of qualifications | 1
ABOUT THE Postgraduate certificate in Management The Postgraduate Certificate in Management is designed for domestic and international students seeking to broaden scholarly research and management capabilities. It will build on previous undergraduate degree, graduate studies and/or strengthen career aspirations within fields of management, business, health, hospitality, or information technology. The standard at which the graduates will operate includes the ability to conceptualise and evaluate theory and practice within a management scope. Graduates will work toward independent study demonstrating an advanced level of knowledge and applying evidence and enquiry to a relevant management context.
ENTRY CRITERIA for the Postgraduate certificate in Management Academic entry and admission requirements for this qualification are in accordance with Waiariki’s Academic Regulations and the following criteria: All applicants will be required to submit a 400-word statement about their professional goals and rationale for seeking entry into this programme. Applicants may be interviewed in person or via Skype to evaluate their suitability to enter the programme. All applicants must possess: a graduate diploma at NZQA Level 7 or equivalent; or an undergraduate degree or equivalent; or a bachelor’s honours degree, or a postgraduate qualification.
Provisional Entry Applicants who do not meet the standard entry above in a relevant field for the Postgraduate Certificate in Management, but present evidence of ability to succeed require a combination of academic and practical or professional experience: a three-year post-secondary school diploma in a related discipline at NZQA Level 7 or equivalent
from a recognised tertiary provider, and demonstration of at least three years’ equivalent practical or professional experience at a managerial level with at least two written references; or
demonstration of at least five years’ equivalent practical or professional experience at a
management level, evidence of ability to study at postgraduate qualification level, and three written references (as an employee and of your character).
English Language Competency Applicants must have an overall International English Language Testing System (IELTS) score of at least 6.5 (Academic) with no band less than 6.0, or equivalent, where English is not the primary spoken language. Where English is not the first language, Waiariki may require students to achieve 65 on the Waiariki English Test.
2 | POSTGRADUATE CERTIFICATE IN MANAGEMENT
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QUALIFICATION STRUCTURE Postgraduate Certificate in Management Level: Duration: Credits: Location: Start:
8 6 months full-time, or part-time equivalent 60 Rotorua Semester 1, Semester 2
Course Code
Course Title
Level
Credits
8
15
Compulsory (15 credits) MGMT.8001
Management Practice: Critical Analysis and Review
Core Courses (choose 30 credits) COMM.8001
Communication for Managers
8
15
MGMT.8002
Quality Management Systems: Macro to Micro
8
15
MGMT.8003*
Human and Resource Management
8
15
MGMT.8004*
Finance for Managers
8
15
Endorsement Courses List (choose 15 credits from specific endorsement courses below) Business endorsement COMM.8001
Communication for Managers
8
15
MGMT.8002
Quality Management Systems: Macro to Micro
8
15
MGMT.8003
Human and Resource Management
8
15
MGMT.8004
Finance for Managers
8
15
Health endorsement HLTH.8001
Leadership in Health Care
8
15
HLTH.8002
Governance and Management in Health Care
8
15
Hospitality endorsement HOSP.8001
Cultural Intelligence in the Hospitality Industry
8
15
HOSP.8002
Service Sector Marketing
8
15
Information Technology endorsement COMP.8001
Impact of Information Technology in Organisations
8
15
COMP.8002
Information Technology and Business Intelligence
8
15
*This course is compulsory where the student holds no evidence of finance and/or human and resource management ability.
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postgraduate certificate in management | 3
ABOUT THE Postgraduate Diploma in Management The Postgraduate Diploma in Management is designed for domestic and international students seeking to advance scholarly research and practice-informed management. It will build on previous undergraduate degree, graduate and postgraduate studies and strengthen career aspirations within fields of management, business, health, hospitality, or information technology. The advanced standard at which the graduates will operate includes the ability to articulate theory and practice within a management scope. Graduates will engage in independent study demonstrating an advanced level of knowledge and employing discourse analysis and critical enquiry in a relevant management context. Through work-integrated practice and advancing theoretical knowledge, the graduates will extend management capabilities to generate solutions to complex problems, particularly (but not exclusively) in the areas of business, health, hospitality, or information technology.
ENTRY CRITERIA for the Postgraduate Diploma in Management Academic entry and admission requirements for this qualification are in accordance with Waiariki’s Academic Regulations and the following criteria: All applicants will be required to submit a 400-word statement about their professional goals and rationale for seeking entry into this programme. Applicants may be interviewed in person or via Skype to evaluate their suitability to enter the programme. All applicants must possess: a graduate diploma at NZQA Level 7, or equivalent; or an undergraduate degree, or equivalent; or a bachelor’s honours degree, or a postgraduate certificate, or the equivalent at Level 8.
Provisional Entry Applicants who do not meet the standard entry above in a relevant field for the Postgraduate Diploma in Management, but present evidence of ability to succeed, require a combination of academic and practical or professional experience: a three-year post-secondary school diploma in a related discipline at NZQA Level 7 or equivalent
from a recognised tertiary provider, and demonstration of at least three years’ equivalent practical or professional experience at a managerial level with at least two written references; or
demonstration of at least five years’ equivalent practical or professional experience at a
senior management level, evidence of ability to study at postgraduate level, and three written references (as an employee and of your character).
English Language Competency Applicants must have an overall International English Language Testing System (IELTS) score of at least 6.5 (Academic) with no band less than 6.0, or equivalent, where English is not the primary spoken language. Where English is not the first language, Waiariki may require students to achieve 65 on the Waiariki English Test.
4 | POSTGRADUATE DIPLOMA IN MANAGEMENT
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QUALIFICATION STRUCTURE Postgraduate diploma in Management Level: Duration: Credits: Location: Start:
8 1 year full-time, or part-time equivalent 120 Rotorua Semester 1, Semester 2
Course Code
Course Title
Level
Credits
Compulsory (45 credits) MGMT.8001
Management Practice: Critical Analysis and Review
8
15
GENR.8001
Work-integrated Project 1
8
15
MGMT.9001
Advanced Applied Research Proposal
9
15
Core Courses (choose 30 credits) COMM.8001
Communication for Managers
8
15
MGMT.8002
Quality Management Systems: Macro to Micro
8
15
MGMT.8003*
Human and Resource Management
8
15
MGMT.8004*
Finance for Managers
8
15
MGMT.8005
Change Management
8
15
Endorsement and Option Courses List Students seeking no endorsement, choose any 45 credits from below; or Students seeking an endorsement, choose 30 credits from specific endorsement courses below. Business endorsement (choose a further 30 credits) COMM.8001
Communication for Managers
8
15
MGMT.8002
Quality Management Systems: Macro to Micro
8
15
MGMT.8003
Human and Resource Management
8
15
MGMT.8004
Finance for Managers
8
15
Health endorsement HLTH.8001
Leadership in Health Care
8
15
HLTH.8002
Governance and Management in Health Care
8
15
Hospitality endorsement HOSP.8001
Cultural Intelligence in the Hospitality Industry
8
15
HOSP.8002
Service Sector Marketing
8
15
Information Technology endorsement COMP.8001
Impact of Information Technology in Organisations
8
15
COMP.8002
Information Technology and Business Intelligence
8
15
Work-integrated Project 2
8
15
Option Course GENR.8002
*This course is compulsory where the student holds no evidence of finance and/or human and resource management ability.
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POSTGRADUATE diploma IN MANAGEMENT | 5
ABOUT THE MASTER OF MANAGEMENT The Master of Management is designed for domestic and international students seeking an advanced scholarly research and practice-informed management qualification. It will complement existing postgraduate studies and further career aspirations through mastery within the fields of business, health, hospitality, or information technology. The highly advanced standard at which the graduates will operate includes the ability to develop and apply new skills and techniques to existing or emerging issues whilst articulating theory and practice within a management scope. Graduates will work independently at a highly specialised level of knowledge, and they will engage in rigorous critical intellectual analysis and be in a position to assume leadership in a relevant management context. Through the attainment of advanced work-integrated practice and advanced sophisticated theoretical knowledge, the graduates will contribute to high level management, particularly (but not exclusively) in the areas of business, health, hospitality, or information technology. ENTRY CRITERIA for the master of management Academic entry and admission requirements for this qualification are in accordance with Waiariki’s Academic Regulations and the following criteria: All applicants will be required to submit a 400-word statement about their professional goals and rationale for seeking entry into this programme. Applicants may be interviewed in person or via Skype to evaluate their suitability to enter the programme. All applicants must possess: an undergraduate degree or equivalent with a B average or above, and demonstration of at least
one year’s equivalent practical or professional experience at a managerial level with at least two written references; or
a bachelor’s honours degree with a B average or above; or a postgraduate diploma or equivalent.
English Language Competency Applicants must have an overall International English Language Testing System (IELTS) score of at least 6.5 (Academic) with no band less than 6.0, or equivalent, where English is not the primary spoken language. Where English is not the first language, Waiariki may require students to achieve 65 on the Waiariki English Test.
6 | master of management
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QUALIFICATION STRUCTURE master of Management Level: Duration: Credits: Location: Start:
9 18 months full-time, or part-time equivalent 180 Rotorua Semester 1, Semester 2
Course Code
Course Title
Level
Credits
8
15
Compulsory (105 credits) MGMT.8001
Management Practice: Critical Analysis and Review
MGMT.8005
Change Management
8
15
GENR.8001
Work-integrated Project 1
8
15
MGMT.9001
Advanced Applied Research Proposal
9
15
MGMT.9002
Advanced Applied Research Project
9
45
8
15
Core Courses (choose 30 credits) COMM.8001
Communication for Managers
MGMT.8002
Quality Management Systems: Macro to Micro
8
15
MGMT.8003*
Human and Resource Management
8
15
MGMT.8004*
Finance for Managers
8
15
Endorsement and Option Courses List Students seeking no endorsement, choose any 45 credits from below; or Students seeking an endorsement, choose 30 credits from specific endorsement courses below. Business endorsement COMM.8001
Communication for Managers
8
15
MGMT.8002
Quality Management Systems: Macro to Micro
8
15
MGMT.8003
Human and Resource Management
8
15
MGMT.8004
Finance for Managers
8
15
Health endorsement HLTH.8001
Leadership in Health Care
8
15
HLTH.8002
Governance and Management in Health Care
8
15
Hospitality endorsement HOSP.8001
Cultural Intelligence in the Hospitality Industry
8
15
HOSP.8002
Service Sector Marketing
8
15
Information Technology endorsement COMP.8001
Impact of Information Technology in Organisations
8
15
COMP.8002
Information Technology and Business Intelligence
8
15
Work-integrated Project 2
8
15
Option Course GENR.8002
*This course is compulsory where the student holds no evidence of finance and/or human and resource management ability.
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master of MANAGEMENT | 7
STUDY PATHWAYS Further research-based study (of 60 credits) leading to PhD Level 10
Master of Management (with/without endorsement in Business, Health, Hospitality, or Information Technology) Level 9
Postgraduate Diploma in Management (with/without endorsement in Business, Health, Hospitality, or Information Technology) Level 8
Postgraduate Certificate in Management (with endorsement in Business, Health, Hospitality, or Information Technology) Level 8
Degree or graduate diploma from a recognised tertiary provider
8 | study pathways
Approved equivalent Level 7 studies
Approved combination of relevant academic, equivalent practical or professional experience
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course schedule
COURSE CODE
COURSE NAME
MASTER DIPLOMA CERTIFICATE
MGMT.8001
15
8
COMM.8001
Communication for Managers
15
8
MGMT.8002
Quality Management Systems: Macro to Micro
15
8
MGMT.8003
Human and Resource Management
15
8
MGMT.8004
Finance for Managers
15
8
Work-integrated Project 1
15
8
GENR.8002
Work-integrated Project 2
15
8
GENR.8001
COMP.8001
Impact of Information Technology in Organisations
15
8
COMP.8002
Information Technology and Business Intelligence
15
8
HLTH.8001
Leadership in Health Care
15
8
HLTH.8002
Governance and Management in Health Care
15
8
HOSP.8001
Cultural Intelligence in the Hospitality Industry
15
8
HOSP.8002
Service Sector Marketing
15
8
Change Management
15
8
MGMT.9001
Advanced Applied Research Proposal
15
9
MGMT.8005
MGMT.9002
Advanced Applied Research Project
45
9
Compulsory
Endorsements:
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CREDITS LEVEL
Management Practice: Critical Analysis and Review
Core Business
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Option Health
Hospitality
Information Technology
course schedule | 9
course details COMM.8001 COMMUNICATION FOR MANAGERS Students will analyse their personal communication style and investigate congruence to effective management practices. Students will critically examine a range of professional communication practices required to address an array of management situations. Students will analyse and assimilate communication characteristics associated with the effective manager, and consider cultural competence and biculturalism as practice approaches in management. COMP.8001 IMPACT OF INFORMATION TECHNOLOGY IN ORGANISATIONS Students will critically analyse the role and applications of information technology in organisations, and evaluate planning, policies and procedures for managing the use of information technology within these contexts. Students will also examine and appraise the impact of recent advancements such as cloud computing, mobile devices and virtualisation, and review the management of information technology in a case study or real organisation and recommend future improvements. COMP.8002 INFORMATION TECHNOLOGY AND BUSINESS INTELLIGENCE Students will explore the fundamentals of business intelligence techniques and provide understanding of major issues and applications in business intelligence (BI) and data mining (DM) for optimisation of business performance. Students will relate key issues, tasks and roles in an information technology (IT) environment to business outcomes. Using a problem-solving approach, students will identify the IT needs of a business and evaluate the role of cloud computing in business intelligence and data mining. GENR.8001 WORK-INTEGRATED PROJECT 1 Students will learn how to investigate a range of significant challenges in their chosen field, then research and develop a proposal to overcome one of those challenges. The proposal will then be presented to a professional group for feedback, evaluation and action. GENR.8002 WORK-INTEGRATED PROJECT 2 Students will critically examine the effectiveness of a plan that has been developed and implemented in response to a significant challenge in their chosen field. Students will develop capability in evaluating the effectiveness of the implementation process and achievement of outcomes in relation to a project plan. Their findings will be professionally documented and presented to a specified audience. HLTH.8001 LEADERSHIP IN HEALTH CARE Students will investigate leadership in the health care sector from theoretical, historical and functional perspectives with a view to enhancing their understanding of the impact of leadership ability. Students will identify and synthesize personal leadership understandings and skills. The utility of research to support leadership in the health care sector is evaluated. HLTH.8002 GOVERNANCE AND MANAGEMENT IN HEALTH CARE Students will investigate the concepts of governance and management alongside the impact these roles have on health care and health outcomes within the health care sector. Also investigated are MÄ ori and Treaty of Waitangi perspectives and approaches to governance within the context of health. Students will focus on optimising the impact of the roles examined to improve health care outcomes. HOSP.8001 CULTURAL INTELLIGENCE IN THE HOSPITALITY INDUSTRY Students will investigate the theory of cultural intelligence (CQ) and its application to hospitality organisations as a critical aspect of achieving business success in a global environment. Students will discuss the major elements of CQ and their implications, assess CQ practices and the influence of culture on consumer perceptions of service encounters. Students will reflect on demographic changes, examine existing models of CQ and facilitate a CQ learning plan. HOSP.8002 SERVICE SECTOR MARKETING Students will gain applied knowledge and skills in service sector marketing. Specifically, they will explore marketable values, target market characteristics and the value proposition, expanded marketing mix, and marketing communication strategy. Students will gain insight into current and innovative marketing practices and opportunities to develop professional marketing plans and budgets, pitching marketing proposals, and revising marketing plans to target market response trials. MGMT.8001 Management Practice: Critical Analysis and Review Students will develop their ability to critically evaluate management theory and practice, including the capability to investigate and analyse information to further inform management practice. MGMT.8002 QUALITY MANAGEMENT SYSTEMS: MACRO TO MICRO Students will analyse in-depth governance structures and organisational quality management systems at both the macro and micro levels. A range of systems and approaches will be examined with a view to students being able to analyse, implement and improve such systems in organisations.
10 | course details
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MGMT.8003 HUMAN AND RESOURCE MANAGEMENT Students will analyse human and resource management theories, models and systems. Students will analyse and discuss employer-related legislation and the use of human and resource optimisation plans. Employee management skills will be analysed using real-life case study examples. MGMT.8004 FINANCE FOR MANAGERS Students will evaluate a range of financial methods and approaches to utilising financial assets, reflecting on their significance in management roles. Financial asset value determination and utility, capital structures, and the role of cash flow and leverage in business will also be analysed. MGMT.8005 CHANGE MANAGEMENT Students will learn how to investigate, evaluate and apply change management theories that aid in making the employee and organisation ready for immediate or continuous change. MGMT.9001 ADVANCED APPLIED RESEARCH PROPOSAL Students will identify an area to research, formulate research questions and hypotheses, conduct a literature review, select a methodological approach and create both research approval and ethics approval application documents for an extended field, dissertation or thesis project. The proposal will be both documented and formally defended. MGMT.9002 ADVANCED APPLIED RESEARCH PROJECT Students will independently undertake an original research project or creative scholarly work specific to their chosen field under supervision. They will plan and negotiate, taking into consideration biculturalism and quadruple bottom line theory. The student will formally present their research findings.
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course details | 11
contact us Waiariki Institute of Technology Mokoia Drive Private Bag 3028 Rotorua 3046 New Zealand Phone: 07 346 8999 Fax: 07 346 8768 Email: enquiries@waiariki.ac.nz The enrolment process and fees for international students are different than those for New Zealand residents. Please contact Waiariki’s International Centre for assistance.
Waiariki Institute of Technology International Centre Private Bag 3028 Rotorua 3046 New Zealand Phone: 0800 924 274 (from New Zealand) +64 7 346 8712 (from overseas) or +64 7 346 8842 Fax: +64 7 346 8768 For applications: international.applications@waiariki.ac.nz For agent matters (contract, invoice, etc.): international.agents@waiariki.ac.nz
Disclaimer Every effort has been made to ensure the information contained in this document is accurate at the time of printing in November 2013. However, no liability can be accepted for any error or omissions or views expressed in this document. Information is subject to change. All courses available are subject to sufficient enrolments being received.
Rotorua
|
Taupo
|
Tokoroa
|
Whakatane
0800 924 274 www.waiariki.ac.nz
WAIARIKI INSTITUTE OF TECHNOLOGY Mokoia Drive, Rotorua, New Zealand Private Bag 3028, Rotorua 3046, New Zealand Phone 07 346 8999 Fax 07 346 8768 Email enquiries@waiariki.ac.nz
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