PHYSICAL PLANT 2015 -16 ANNUAL REPORT
HATTIESBURG CAMPUS
Enhancing • Building • Serving
WHO WE ARE Mission Statement The mission of the Physical Plant department is to construct, enhance and maintain the physical environment of The University of Southern Mississippi in a manner that is conducive to the education, research, service and safety of our community.
Core Values SERVICE
We are dedicated to satisfying our customers by providing quality service. We believe in selfless giving, putting the greater good ahead of personal needs. Motivated by the desire to deliver excellence, we will continue to meet the needs of faculty, staff and students, while maintaining and improving university facilities.
RESPONSIBILITY
We are accountable for our actions. We recognize the immense responsibility we have as individual employees and as a department to be consistent and exemplary in our performance, and to hold each other accountable when expectations are not met.
RESPECT
We listen carefully and act with courtesy and kindness. We respect ourselves and show respect to others, regardless of background, status or walk of life.
INTEGRITY
We act with honesty and integrity, not compromising the truth. We believe in earning the respect and trust of others by providing professional and reliable service.
TEAMWORK
We believe that teamwork provides greater results. We believe in working together, with our campus customers and with fellow employees to support the mission of The University of Southern Mississippi and goals of the Physical Plant.
STEWARDSHIP
We are caretakers of the physical environment of the university. The duties we perform and services we provide will reflect our acceptance of the trust bestowed upon us as stewards of the physical environment of the university.
FOREWORD Thank you for reading our annual report--although I must admit, I don’t really see it as that. I see it as a “progress reminder.” When I look back over the year(s) and see the progress, the enhancements, the beauty, the aesthetics and the enhanced green spaces, I am amazed at just how much was accomplished in 12 months. I am also reminded of how grateful I am to work with such a dedicated staff, patient and giving faculty, staff and students, in addition to alumni who generously support all that we accomplish as an institution of higher learning. This report confirms that as a Physical Plant, we have remained true to our mission statement, core values and high expectations. Our work has enhanced the recruitment, retention and matriculation of our students and improved the educational environment for all of us. My hope is that our annual report will provide you an example of the breadth and volume of our work. Managing more than four million square feet of building space and over 300 acres of university grounds can be a challenging task. It is one we embrace! The rewards of our efforts come when we take time to review our accomplishments. It’s exciting to see that The University of Southern Mississippi is continuing to progress. Together we are making Southern Miss a better place for all. Keep Soaring!
Dr. Chris Crenshaw Associate Vice President for Facilities Planning and Mangement
Dr. Chris Crenshaw
David Bounds
Shana Riles
Clint Atkins
Rita Hailey-Burks
Haley McMinn
Michelle Shinall
Associate Director for Special Projects, Operations and Campus Landscape
Associate Director for Business Operations
Assistant Director for Campus Operations and Fire/Safety
Assistant Director for Planning and Space Utilization
Assistant Director of Sustainability
Assistant Director for Marketing and Campus Relations
Ronnie Williamson
Tommy Dye
Byron Ellis
Loren Erickson
Todd Hawkins
Terry Folks
Mike Dozier
Building Trades Supervisor
Superintendent of Electrical Services
Superintendent of HVAC Services and Plumbing
Superintendent of Campus Landscape
Assistant Superintendent of Sports Fields
Superintendent of Infrastructure, Construction and Transportation
Custodial Superintendent
Physical Plant Annual Report
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BY THE NUMBERS TOTAL WORK REQUESTS ACCEPTED WORK REQUESTS REJECTED WORK REQUESTS PREVENTATIVE MAINTENANCE ASSIGNMENTS TOTAL NON-P.M. WORK ORDERS
2013-14
9,120 8,647 473 6,197 9,799
175 TEAM MEMBERS PROUDLY SUPPORTING
• 315-Acre Campus • 4.5 Million Square Feet of Facility Space • 60 Student Community Support Facilities • 42 Academic and Administration Buildings • 34 Residential Facilities • 13 Athletics Facilities
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2015 - 2016
2014-15
9,334 8,846 488 5,874 9,934
2015-16
8,672 8,161 511 4,283 9,017
2015 - 16 FY BUDGET
OPERATING BUDGET
$9.5 MILLION UTILITIES
$5.1 MILLION TOTAL PHYSICAL PLANT BUDGET
$14.6 MILLION
CUSTOMER SATISFACTION Level of Satisfaction with the Courtesy and Professionalism of Physical Plant Staff SPRING 2014
60
FALL 2014
50
SPRING 2015
40
FALL 2015 SPRING 2016
30 20 10 0 Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Level of Satisfaction with the Response Time for Physical Plant Work Requests SPRING 2014
60
FALL 2014
50
SPRING 2015
40
FALL 2015 SPRING 2016
30 20 10 0 Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Level of Satisfaction with the Overall Quality of Work Performed by the Physical Plant SPRING 2014
60
FALL 2014
50
SPRING 2015
40
FALL 2015 SPRING 2016
30 20 10 0 Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
For a complete list of results, visit www.usm.edu/physical-plant. Physical Plant Annual Report
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CHALLENGES AND HURDLES While our Physical Plant accomplishments are varied and far-reaching, we continue to have many challenges as we work toward our goals for the coming years. • • • • • • • • •
Insufficient financial resources to address aging infrastructure issues Continued need for human capital and professional skilled services Continued need for legislative funding for capital projects, repairs and renovations Aging building inventory - 69% of buildings 25 years or older Escalating deferred maintenance costs Appropriate space allocation and continued need for storage facilities Need for larger and updated Physical Plant facility Increase in litter and trash and decrease in personal responsibility Staying current with changing technology and equipment
ELECTRICAL REPAIR
PIPE BREAK REPAIR
GOALS AND OPPORTUNITIES In spite of the challenges, we will continue to serve with excellence and strive to meet the needs of all faculty, staff and students. We look forward to achieving the following goals as we abide by our mission of constructing, enhancing and maintaining the physical environment of The University of Southern Mississippi. • Continued education of faculty, staff and students on importance of being litter-free and other sustainable efforts • Continued implementation of updated university master plan • Implementation of a bike and pedestrian plan • Completion of Asbury Hall, new home of College of Nursing • Renovation of Southern Hall • Renovation of Joseph Greene Hall • Renovation of Bolton Hall • Completion of repair to Lucas Administration Building foundation and exterior • Acquisition of vacant and rental properties bordering the Hattiesburg campus • Development of a more defined infrastructure replacement and priority list • Enhancement of campus landscape to compete for the top 10 most beautiful campuses • Continued improvement of energy savings and sustainable efforts • Continued effort and improvement on customer response and quality workmanship • Improve operations with the understanding that what we do impact student recruitment and retention 2015 - 2016 4
LUCAS ADMINISTRATION BUILDING
ASBURY HALL/COLLEGE OF NURSING
CAPITAL PROJECTS In Design
• 34th Avenue Parking Lot – Estimated Budget: $753,000 • 35th Avenue Parking Lot – Estimated Budget: $960,000 • Bolton Hall Renovations – Estimated Budget: $3.2 million • Bower Academic Center – Estimated Budget: $2 million • Cochran Center Theatre – Estimated Budget: $2.4 million • Jones Hall Renovations – Estimated Budget: • Joseph Greene Hall Renovations – Estimated Budget: $7 million • Pride Field Turf and Fencing Project – Estimated Budget: $1.2 million • Ross Boulevard Parking Lot – Estimated Budget: $1.35 million
In Construction • Asbury Hall/College of Nursing – Project Budget: $30 million • Football Locker Room Renovations – Project Budget: $1.7 million • Lucas Administration Building Repairs – Project Budget: $3 million • Pride Field to Scianna Hall Pathway – Project Budget: $851,000 • Pride Field Band Tower – Project Budget: $551,000
Completed Scianna Hall
N. 31st Avenue Parking Lot
Physical Plant Annual Report
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DEPARTMENT HIGHLIGHTS AND ACCOMPLISHMENTS HVAC and Plumbing Services The Mechanical and Plumbing Services Division is responsible for maintenance and repairs of all university plumbing and HVAC systems. Their 2015-2016 accomplishments include upgrading the HVAC system of the Walker Science Building, completion of Phase I of the campus utilities survey and GIS project, repairs to the northwest chiller plant cooling tower piping, McCarty Hall domestic water heater replacement, and continued implementation of the holiday energy savings initiative.
Building Maintenance The Building Maintenance Division includes a talented group of carpenters, skilled craftsmen and painters who are responsible for the structural maintenance and repairs of university buildings. Their 2015-2016 accomplishments include remodeling of rooms at the J.B. George Building, Walker Science Building, Mannoni Performing Arts Center, Johnson Science Tower, Owings-McQuagge Hall, McCain Library, as well as repainting of the interior and exterior of Cook Library and A Stone’s Throw.
Transportation Services The primary role of the Transportation Services Division is to repair and maintain hundreds of university automobiles and golf carts, as well as sidewalk construction and parking lot repairs. During the 2015-2016 fiscal year, the division had many accomplishments, in addition to providing service to every vehicle on the Southern Miss campus. They installed sidewalks at Century Park South, poured a concrete golf cart pad at Scianna Hall, installed speed bumps at the tennis courts and the Liberal Arts Building, and added multiple ADA-accessible ramps across campus, including near Rails to Trails. 6
2015 - 2016
DEPARTMENT HIGHLIGHTS AND ACCOMPLISHMENTS Fire/Safety Division
The primary function of the Fire/Safety Division is to ensure the safety of faculty, staff and students in all residence and academic buildings through installation, inspections and maintenance of safety equipment. This year they inspected and maintained more than 2,500 fire extinguishers on campus, inspected and maintained all fire alarm systems, and ensured compliance with state and federal regulations for all facilities.
Custodial Services The largest division of the Physical Plant department, Custodial Services, is responsible for the overall cleanliness of all university academic facilities. In this fiscal year, custodial services cleaned after more than 60 campus events. They also pressure-washed all brick walls and caps on the south side of the Hub, cleaned up Kennard-Washington Hall floors after a major ceiling pipe leak, and cleaned Kate Hubbard, Liberal Arts and George Hurst buildings after heavy rains caused them to flood.
Landscape Division The Landscape Division is responsible for all lawn care, landscaping and grounds maintenance necessary to provide a beautiful, safe and enjoyable environment for all who attend, visit or work on the Southern Miss campus. In 2016, they planted 17 new trees and more than 1,200 new plants and flowers, and ensured that Southern Miss received the Tree Campus USA designation by the Arbor Day Foundation. Physical Plant Annual Report
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OFFICE OF SUSTAINABILITY It is the mission of the Office of Sustainability to function in mindful accordance with the tenents of sustainability that will leverage their strength as a research institution, encouraging thought leadership knowledge communities and innovation within the realm of sustainability. Here’s a look at some of the accomplishments through the year: • Provided special move-in recycling for freshman and upperclassman move-in days • Provided game-day recycling for all home football games • Implemented second annual “No Impact Week,” which included the following events: Consumption Day, Food Day, Transportation Day, Trash Day and Energy Day • Reported to the ACUPCC, a required Greenhouse Gas Emissions Inventory • Implemented Move-Out Madness program during the fall and spring move-out period • Participated in Recycle Mania 2016, which resulted in Southern Miss recycling 101,198 pounds of materials in eight weeks • Implemented a successful Earth Week celebration, which included a healthy nature walk, an Earth Fair, Farmers Market and a Pollinator Celebration • Partnered with Physical Plant for USM Can Litter Prevention Campaign • Implemented the Trash Tank to bring awareness to litter on campus • Diverted a total of 558,994 pounds of materials away from the landfill and into the recycling stream • Attended three professional development conferences: AASHE, Engage Mississippi, and the President’s Summit on Community Engagement • Implemented a new recycling hauling operation • Served as a representative on Keep Hattiesburg Beautiful, Hattiesburg Sustainability Committee and the Undergraduate Symposium Committee • Gained representation on Piney Woods Land Trust • Gained representation on City of Hattiesburg Bicycle and Pedestrian Advocacy Group • Implemented a successful bike program for all three semesters • Delivered class presentations to geography, sustainable development and fashion merchandising classes • Judged Sustainable Fashion Business Competition • Sponsored Hattiesburg area Right Way to Throw Away Day
EARTH WEEK CELEBRATION
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2015 - 2016
SWAP TABLE PROGRAM
LITTER PREVENTION
BIKE PROGRAM
IN THE NEWS
Trash Tank
As part of the USM Can anti-litter initiative, and in an effort to track and measure the amount of litter picked up by Physical Plant team members, two “Trash Tanks” were placed in Shoemaker Square. All litter picked up by our team Monday through Friday of Earth Week 2016 was deposited into the tanks as a visual reminder of how litter impacts the Hattiesburg campus and our environment. A whopping 248 pounds Athletic Grounds team member, Davorius Davis, depositing litter into the was collected that week. Using that number to trash tanks. estimate, and excluding special events, that means nearly 13,000 pounds of litter is picked up each year. The Physical Plant and the Office of Sustainability will continue to communicate with students, faculty and staff the #PickItUpUSM message as a part of the anti-litter initiative, and the trash tanks will be placed in the same spot in 2017, with the goal of seeing a reduction in the amount of litter collected.
Arbor Day Students from the DuBard School for Language Disorders at The University of Southern Mississippi participated in the annual Arbor Day celebration on the Hattiesburg campus, as they worked with members of the university’s Physical Plant staff in establishing an edible orchard on the south side of the Payne Recreation Center. The garden, which includes a variety of fruit trees and Loren Erickson, superintendent of campus lands with the USM Physical Plant, shrubs, expands the campus’ tree canopy and will and DuBard School students plant fruit trees on the Hattiesburg campus in celebration of Arbor Day. (photo by Photo by Sara Kathryn Beasley . serve as a teaching tool for the the Department of Biology Sciences. The university holds a Tree Campus USA designation from the Arbor Day Foundation. Physical Plant Annual Report
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YEAR-END AWARDS 2015-16
EMPLOYEE OF
2015-16
THE YEAR
Anthony Adams 2015-16
2015-16
INTEGRITY AWARD
Clint Atkins 10
2015 - 2016
Raymond Riles 2015-16
TEAMWORK AWARD
KyMario Cannon
Kevin Ford
RESPONSIBILITY
AWARD
RANDOM ACTS OF KINDNESS AWARD
Mike Byrd 2015-16
SERVICE
2015-16
AWARD
David Bounds
AWARD
Leslee Davenport
CAMPUS STAR
AWARD
2015-16
SERVICE
2015-16
ANCHOR
2015-16
RESPECT
AWARD
Sara O’Neal 2015-16
AWARD
Dicy Delaney
STEWARDSHIP AWARD
Joyce Garrigan
2015-16
STEWARDSHIP AWARD
Victor Watkins
EMPLOYEE OF THE MONTH January
February
March
April
Andrew Ory
Victor Watkins
Ernest Cawthon
Kari Moore
May
June
July
August
Christina Foreman
Clifton Davidson
Loretta James
Tyler Jackson
September
October
November
December
Chuck Mims
Adrian Rouse
Sara Hill
Dell Sanders
10 Years of Service
Ten-years of service pin recipients include (left to right) Heath Trussell, Cliff Davidson, and Gene Thompson, (not pictured) Jackie Carson, Anthony Sumrall and Gregory Wilson.
YEARS OF SERVICE 20 Years of Service
Twenty-years of service pin recipients include Denise Richardson and Keith Mitchell.
25 Years of Service
Our 25-years of service pin recipient was Andrew Ory.
Physical Plant Annual Report
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KUDOS. . . The Physical Plant does a great job! They respond quickly to all of the work requests I have put in and are always very professional and nice. I even work with a few that got called out after hours, and they still are very courteous and work diligently!
Y’all are the hardest working people on campus - KEEP IT UP!
I have never had anything but positive experiences with Physical Plant staff and services. The level of professionalism is over the top. I appreciate your unit, and I appreciate the fine Physical Plant employees.
I appreciate your team! Keep up the good work!
They are always courteous, helpful and friendly.
I think that Dr. Crenshaw has done an AMAZING job with all of the on-campus building projects, the tornado, etc., and David Bounds is also extremely accessible and excellent at his job. Please send my congratulations to both of them!
Helen Hooker in the Kennard-Washington Hall is the best worker on staff. She receives big praise from everyone in the building, and it is a joy having her as part of the KWH--at least until she is ready to retire, whenever that may be. All of the Physical Plant staff I’ve encountered are all pleasant and agreeable to work with - great job, everyone.
Kudos to our PP (Physical Plant) Team! Very efficient in responding to so many demands on campus! Thank you all!
Everyone is always super nice.
Physical Plant staff do a great job with following up to make sure requests are completed.
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2015 - 2016
The staff, no matter which branch of the Physical Plant, are always helpful, courteous and friendly.
Very great workers; very professional and polite
I appreciate all the hard work that the Physical Plant does. I notice all the great landscaping and cleaning of the campus. Our custodian is very good.
Physical Plant/Housekeeping has alway done a fine job with a pleasant attitude.
The staff is extremely courteous and kind.
SCIANNA HALL
est. 2016
PHYSICAL PLANT 118 College Drive #5058 Hattiesburg, MS 39406-0001 WORK CONTROL CENTER Phone: 601.266.4414 Fax: 601.266.4444 Email: physicalplant@usm.edu www.usm.edu/physical-plant Facebook: USM Physical Plant Twitter: @USMPhysPlant Instagram: USM Physical Plant Snapchat: USM Physical Plant AA/EOE/ADAI